PT. Nusaresearch is the prominent Online Market Research service provider in Indonesia. The actively managed Nusaresearch panel has been established since beginning 2013 and continuously developing until present.

SMART-PHONE SUB-PANEL (July 2013)

This sub-panel is based on Single-choice question type with a total of 1,834 respondents from Nusaresearch Panel. Statistical result includes tables in following content:

1. Number of owned 2. brand used most often 3. Price of current smartphone 4. Smartphone's status 5. Place for buying current smartphone 6. Purchasing time 7. Future smartphone brands 9. Price of future smartphone brands 1. Number of smartphones owned [SA] (n=1,834) Frequency Percent Total 1,834 100.0% 1 1,215 66.2% 2 513 28.0% 3 72 3.9% More than 3 34 1.9%

2. Smartphone brand used most often [SA] (n=1,834) Frequency Percent Total 1,834 100.0% Blackberry 859 46.8% 473 25.8% 164 8.9% Ecricsson 105 5.7% Apple 57 3.1% LG 30 1.6% HTC 28 1.5% Cross 26 1.4% SmartFren 18 1.0% Nexian 11 0.6% 11 0.6% Hisense 8 0.4% Polytron 6 0.3% 5 0.3% Advance 4 0.2% Mito 4 0.2% Asiafone 3 0.2% IMO 3 0.2% Others 19 1.0% 2.1 BLACKBERRY smartphone series [SA] (n=859) Frequency Percent Total 859 100.0% BlackBerry Curve 9320 137 15.9% BlackBerry Curve 131 15.3% BlackBerry Bold 9900 82 9.5% BlackBerry Curve 9220 76 8.8% BlackBerry Bold 9790 72 8.4% BlackBerry Curve 9360 60 7.0% BlackBerry Curve 9380 59 6.9% Blackberry Storm 44 5.1% Blackberry Curve 8520 42 4.9% BlackBerry Curve 8530 13 1.5% Blackberry Curve 9300 9 1.0% Blackberry Torch 9800 9 1.0% Blackberry Bold 9700 9 1.0% Blackberry Bold 9780 9 1.0% Blackberry torch 9810 9 1.0% Blackberry Torch 9860 8 0.9% BlackBerry Curve 9330 7 0.8% Blackberry Bold 9000 7 0.8% Blackberry pearl 9105 6 0.7% BlackBerry Gemini 6 0.7% BlackBerry 8330 5 0.6% BlackBerry Porsche Design P'9981 4 0.5% Blackberry Curve 8250 4 0.5% Blackberry Z10 4 0.5% Blackberry gemini 8520 4 0.5% tour 9630 3 0.3% Blackberry Z10 3 0.3% Others 37 4.3%

2.2 SAMSUNG smartphone series [SA] (n=473) Frequency Percent Total 473 100.0% Galaxy Y 110 23.3% Galaxy SIII 58 12.3% Galaxy mini 46 9.7% Galaxy S II 32 6.8% Galaxy Ace 27 5.7% Galaxy W 25 5.3% Galaxy Mini 2 21 4.4% Galaxy SIII mini 20 4.2% Galaxy Ace 2 19 4.0% Galaxy Y Duos 19 4.0% Galaxy Chat 13 2.7% Galaxy Note 2 10 2.1% Galaxy S 9 1.9% Galaxy Grand 8 1.7% Galaxy Pocket 7 1.5% Galaxy S Duos 6 1.3% 2.3 SAMSUNG smartphone series [SA] (n=473) cont. Frequency Percent Galaxy Note GT-N7000 5 1.1% Galaxy Ace Duos 4 0.8% Galaxy S Advance 4 0.8% Galaxy S Wifi 4 0.8% Samsung S8530 4 0.8% Samsung S5753E 4 0.8% Samsung S7233E 2 0.4% Samsung Wave 3 1 0.2% Samsung Wave M 1 0.2% Samsung Wave S8500 1 0.2% Others 13 2.7%

2.4 NOKIA smartphone series [SA] (n=164) Frequency Percent Total 164 100.0% C5 - 03 14 8.5% Nokia 700 13 7.9% Lumia 820 12 7.3% Lumia 610 12 7.3% Asha 306 12 7.3% Lumia 800 10 6.1% Asha 305 10 6.1% Nokia E63 10 6.1% Lumia 710 8 4.9% Nokia 603 8 4.9% Lumia 920 7 4.3% Asha 311 6 3.7% N8-00 6 3.7% C5 - 06 6 3.7% Lumia 900 5 3.0% Asha 205 5 3.0% Lumia 620 4 2.4% Asha 308 4 2.4% Asha 309 3 1.8% N9-00 1 0.6% Others 8 4.9% 2.5 SONY ECRICSSON smartphone series [SA] (n=105) Frequency Percent Total 105 100.0% x10 mini pro 12 11.4% Sony Xperia X8 11 10.5% 9 8.6% 7 6.7% 7 6.7% 6 5.7% ST26i 6 5.7% 5 4.8% ST21i 4 3.8% Sony Ericsson LT22i (Sony Xperia P) 4 3.8% Sony Ericsson W8 4 3.8% Sony Xperia Tipo Dual ST21i2 3 2.9% ST23i 3 2.9% Sony Xperia Go ST27i 2 1.9% LT25i 2 1.9% Sony Xperia neo L MT25i 2 1.9% Dual C1605 1 1.0% Sony Ecrisson ST25i (Sony Xperia U) 1 1.0% 1 1.0% LT28H 1 1.0% Sony Xperia SL LT26ii 1 1.0% Others 13 12.4%

2.6 APPLE series [SA] (n=57) Frequency Percent Total 57 100.0% iPhone 4S 16 GB 12 21.1% iPhone 3GS 8 GB 7 12.3% iPhone 5 64 GB 4 7.0% iPhone 4 32 GB 4 7.0% iPhone 4 16 GB 4 7.0% iPhone 3G 16 GB 4 7.0% iPhone 5 32 GB 3 5.3% iPhone 5 16 GB 3 5.3% iPhone 4S 32 GB 3 5.3% iPhone 3GS 16 GB 3 5.3% iPhone 4S 64 GB 2 3.5% iPhone 3G 8 GB 2 3.5% iPhone 4 GB 2 3.5% iPhone 4 8 GB 1 1.8% iPhone 3GS 32 GB 1 1.8% iPhone 2G 16 GB 1 1.8% Others 1 1.8% 2.7 LG smartphone series [SA] (n=30) Frequency Percent Total 30 100.0% Optimus L3 7 23.3% Optimus L7 P705 5 16.7% Optimus L9 P768 3 10.0% Optimus 4X HD P880 2 6.7% Optimus L5 612 2 6.7% Optimus Black 2 6.7% 2 6.7% Optimus G 2 6.7% Optimus L3 Dual E405 1 3.3% Optimus Net P698 1 3.3% Optimus VU P895 1 3.3% Others 2 6.7%

2.8 HTC smartphone series [SA] (n=28) Frequency Percent Total 28 100.0% HTC One 4 14.3% HTC Sensasion 4 14.3% HTC One S 3 10.7% HTC One X+ 3 10.7% HTC Desire C 2 7.1% HTC One X 1 3.6% HTC Butterfly 1 3.6% HTC Desire U 1 3.6% HTC Desire X 1 3.6% HTC Desire V 1 3.6% Windows Phone 8X by HTC 1 3.6% Others 6 21.4%

3. Price of current smartphone [SA] (n=1,834) Frequency Percent Total 1,834 100.0% Under Rp 500.000 17 0.9% Rp 500.000 - Rp 1.000.000 127 6.9% Rp 1.000.001 - Rp 1.500.000 306 16.7% Rp 1.500.001 - Rp 2.000.000 434 23.7% Rp 2.000.001 - Rp 3.000.000 480 26.2% Rp 3.000.001 - Rp 4.000.000 212 11.6% Rp 4.000.001 - Rp 5.000.000 130 7.1% More than Rp 5.000.000 111 6.1% I don't know 17 0.9% 4. Smartphone status [SA] (n=1,834) Frequency Percent Total 1,834 100.0% 100 % New 1,625 88.6% Second hand 209 11.4%

5. Place for buying current smartphone [SA] (n=1,834) Frequency Percent Total 1,834 100.0% Mobile Shop 911 49.7% Retailed center of computer, component and mobile 384 20.9% Supermarkets/ Electronics Center 177 9.7% Online purchase 95 5.2% Gift from other people 92 5.0% Trade Center 87 4.7% Secondhand mobile shop 35 1.9% Purchased from oversea 28 1.5% Others 23 1.3% Do not know 2 0.1%

6. Purchasing time [SA] (n=1,834) Frequency Percent Total 1,834 100.0% Before December - 2010 117 6.4% December 2010 - December 2011 402 21.9% January 2012 - December 2012 831 45.3% January 2013 until now 484 26.4%

7. Future smartphone brands [SA] (n=1,834) Frequency Percent Total 1,834 100.0% Blackberry 709 38.7% Samsung 687 37.5% Apple 326 17.8% Sony Ericsson 46 2.5% Nokia 38 2.1% HTC 19 1.0% LG 6 0.3% Others 3 0.2% I have no intention - 0.0% 8. Price of future smartphone brands [SA] (n=1,834) Frequency Percent Total 1,834 100.0% < Rp 500.000 21 1.1% Rp 500.000 - Rp 1.000.000 157 8.6% Rp 1.000.001 - Rp 1.500.000 217 11.8% Rp 1.500.001 - Rp 2.000.000 276 15.0% Rp 2.000.001 - Rp 3.000.000 409 22.3% Rp 3.000.001 - Rp 4.000.000 237 12.9% Rp 4.000.001 - Rp 5.000.000 125 6.8% More than Rp 5.000.000 339 18.5% I don't know 53 2.9%

Respondent's Profile

1. Gender (n=1,834) 2.Age (n=1,834)

Unit:% Unit:% 16 - 19 years old 7.4

20 - 29 years old 45.3 36.0 Male 30 - 39 years old 34.2 Female 64.0 40 - 49 years old 11.7

Over 49 years old 1.5

3. Monthly Household income (n=1,834) 42.7 Unit:%

13.2 8.8 8.7 7.6 6.1 6.4 2.3 4.2

Less than Rp Rp 1.000.000 Rp 1.500.001 Rp 2.000.001 Rp 2.500.001 Rp 3.000.001 Rp 3.500.001 Rp 4.000.001 More than Rp 1.000.000 - Rp - Rp - Rp - Rp - Rp - Rp - Rp 4.500.000 1.500.000 2.000.000 2.500.000 3.000.000 3.500.000 4.000.000 4.500.000 CONTACT INFORMATION

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