European Hospitality Report

European Hospitality Report INDUSTRY IN ITALY IN 2013

Italie

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European Hospitality Report

European Hospitality Report Synthesis: Italy in 2013

An economy that has suffered but shows signs of improvement

Very low penetration rate for chains: 7.8%

Hospitality industry in Italy boosted in 2013 by the increase in the occupancy rate (2.2 points), backed by international demand. Now the occupancy rate is higher than before the crisis, but still lower than European standards.

A decade of decline in the ADR made the global supply competitive.

Activity results have been improving thanks to big cities and the Upscale segment while the corporate chain supply shows little change Italie

Key hospitality figures Global supply: 30,937 1,013,566 rooms 1st in the EU Change: -0.3% Corporate operated chain supply: 624 hotels 79,538 rooms 5th in the EU Change: +1.6% Penetration rate: 7.8%, 27th in the EU Change: +0.1 pts

Occupancy rate 2013

Italy +2.2 pt Europe 80% 69,2% 66,5% 67,9% 70% 64,3% 62,2% 64,4% 60%

50% 2007 2008 2009 2010 2011 2012 2013 2007 2008 2009 2010 2011 2012 2013

Source : MKG Hospitality Database – Copyright 01/14 ADR in euros VAT incl. 2013

Italy Europe

142,6 150 112,2 112.2 95,9 97,3 97,4 100

50

0 2007 2008 2009 2010 2011 2012 2013 2007 2008 2009 2010 2011 2012 2013 Source : MKG Hospitality Database – Copyright 01/14 RevPAR in euros VAT incl. 2013

100 91,7 Italy Europe 72,2 80 69,7 66,4 64,8 66,1 60 40 20 0 2007 2008 2009 2010 2011 2012 2013 2007 2008 2009 2010 2011 2012 2013

Source : MKG Hospitality Database – Copyright 01/14

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European Hospitality Report

European Hospitality Report 1. Economic and trends

1.1. Italian economic activity in 2013: new decline, but with a view to improvement Italy, the third biggest economy in the Euro zone, has been facing the Main macroeconomic sovereign debt crisis since 2011 that continued to penalize its economy in indicators 2013 2013. Public debt, second in the Euro zone, rose to 132% of the GDP in 2013. This has led the country to apply austerity measures over the recent GDP: -1.9% period to rebalance its economy and bring the country out of debt. This pulled domestic demand down and led to an economic recession. Inflation: 1.3% Private consumption: -2.1% In 2013 Italy’s GDP declined again by -1.9% after -2.4% in 2012. Over the past 6 years GDP fell by close to 10%. Improvement in the GDP by 0.1% in SourceUnemployment : Commission européenne rate: 12.2% the third quarter put an end to 8 consecutive quarters of contraction. Exports: +0.1% According to the European Commission, growth is expected to resume in Gross fixed capital formation: -5.5% 2014 (+0.6%) and to continue in 2015 (+1.2%). European institutions expect economic growth to return after many difficult years driven by austerity. Also Trade openess rate: 30% notable is that Italy’s current account balance became positive in 2013 for

the first time in ten years. This reflects improved external competitiveness 4 Inflation 3 and reduces the likelihood of needing to make new structural adjustments with a recessionary effect under the pressure of Brussels authorities or the

2 Italie 1 financial markets. Despite the importance of the Italian debt, the interest rate

0 on sovereign debt was relaxed from 7% in 2011 to 4% at the beginning of

2014. This could galvanize the credit market that decreased sharply over the

2008 2009 2010 2011 2012 2013 2007 Italie Zone euro (17 pays) last years as a result of high tax rates and a need for Italian banks to restore their balance sheets and thus support investments that shrank further in Source : Eurostat 2013. 15 Unemployment rate The recovery of external competitiveness will drive economic growth, but in 10 the short term the impact of strong growth in unemployment, that grew from 10.6% to 12.2% over a year (42% on the 15-24 years of age group, two

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times higher than in 2008), may continue to weigh on the consumption of

2008 2009 2010 2011 2012 2013 2007 households that are waiting for a recovery. Weak domestic demand puts Italie Zone euro (17 pays) Source: Eurostat strong downward pressure on the national GDP, destroying the positive effects of the increase in exports. Due to the good performance of the export companies in different sectors (machine tools, fashion, luxury…) the country’s exportations should benefit from implemented competitive measures. Sector breakdown Italy is characterized by important regional economic and social disparities, 74% particularly in the traditional North-South separation of the country. Northern regions concentrate almost 75% of national GDP. The economic weight of 2% the region of Milan plus the cities of Turin and Genoa combines with that of 24% Venice, Bologna, Florence and Rome. These major tourist centers and their industrial activity are well developed. Locally, export companies are often Services Industry Agriculture located in the industrial districts that are very present in Northern Italy Source: Eurostat (Lombardy, Piedmont, Emilie-Romagna, Veneto and Friuli).

The South and the islands must work with a strong underground economy Main business sectors and lack of infrastructure. The GDP per capita is 40% lower in the South and the unemployment rate is 60% higher. Agriculture, the agro-food industry Machine tools, metalworking, and leisure tourism are among the main drivers of the local economy, luxury goods, chemicals, pharmaceuticals, textile industry although the economic activity of the major urban centers, especially Naples and Bari, is naturally more diversified.

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European Hospitality Report 1.2. Tourism industry in Italy Tourism market supported by international demand in 2013

International arrivals Italy is the fifth tourist destination in the world. The tourism sector accounts 50 (in million) 46,1 46,4 for 10.3% of the GDP in 2013. The country benefits from its tourist appeal as 43,7 highlighted by its high volume of annual international visitor arrivals (+2.2% 40 in 2013). Tourism is a driver of Italian economic growth that generated 73 billion of euros in 2013. The Italian National Tourism Observatory (INTO) 30 anticipates an increase in volume of international clientele by 2.5% in 2014. 2007 2008 2009 2010 2011 2012 Certain regions are should benefit local from measures to improve their supply and their hospitality performance. For example, Milan will host the Source: OMT World Exposition in 2015 where 20 million visitors are expected with 30% from international markets.

Overnights by nationality The Italian tourism sector relies on various cultural as well as natural advantages like the seaside, islands and the Alps. The cities of northern and

central Italy are more characterized by cultural and artistic heritage and 52,0% attract mostly foreign visitors. Rome is one of the most visited cities in the

world and benefits from the Roman ruins, the Vatican and Saint Peter’s that Italie attract more than five million tourists from all over the world every year. Venice and Florence are destinations that offer various cultural riches related to leisure tourism. The expansion of the low-cost airline connections to Italy 34,4% from many European countries made it possible to develop short stays, and this has become a long-term trend that supports tourist activity in urban Domestic 52.0% areas. Europe (excluding France) 34.4% North America 4.4% In the South of Italy with its favorable climate and many beach resorts (with Asia 3.5% historical and cultural heritage as well, at sites such as Pompeii) tourism is Russia, Ukraine, Turkey 2.6% more oriented toward the shoreline. In Northern Italy the attraction is South America 1.4% mountain tourism found at alpine resorts. Leisure tourism is therefore based Other countries 1.8% on quite diverse types of tourism.

There are two major types of clientele in Italy: domestic and European as well. Compared to other countries the share of international clients is rather important very diversified. Source: Eurostat With 24.6% of non-resident nights, Germany is by far the first feeder market in Italy; the country generates close to one quarter of foreign overnights, well Main feeder markets ahead of the USA (7.8% or 3.8% of the total overnights). American arrivals % of nights % of total increased by +5.7% in 2013; this growth ought to continue in 2014: +6.3% as spent by non- number of forecast by the INTO. residents nights

Germany 24.6% 11.8% The strength of international clientele is reflected in the good performance of USA 7.8% 3.8% Venice that, from January to August 2013, received 11.9 million tourists – 1.8% of total compared to 2012 despite a 1.9% decrease in number of Italian United 7.3% 3.5% Kingdom visitors. This is because international tourism in the City of Doges is less 7.0% 3.4% affected by the Italian domestic economy and more responsive to the non- France European growth of the tourist market. Switzerland 4.8% 2.3% However, in the country in general, domestic tourists remain important (52% Source: Eurostat of overnights). In 2013 residents of Italy decreased their travel causing Italian hotels to suffer from a decrease in number of resident nights (especially at independent hotels in the budget and economy segments where the share of domestic clients is very significant). This trend began in 2009 after five consecutive years of a drop in domestic consumption related to the contraction in national GDP and to the competitive measures that were implemented. The destinations that tend to be visited most by Italians,

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European Hospitality Report

European Hospitality Report whether for leisure or professional reasons, are mainly in the northern regions of Italy (Lombardy, Tuscany, Lazio, Emilia-Romagna).

Italy suffers from the lack of national policy measures concerning the coordination of different actors and establishing competitive infrastructures. In the 2000s the country registered slower growth in the number of arrivals than its European competitors due to high prices for accommodations. After a decade of decreases in prices, Italy now offers competitive prices on the similar products. International tourism in Italy finds itself competing with its neighbor region the Balkans, where tourist activity has been developing strongly.

Italie

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European Hospitality Report

European Hospitality Report 2. Global supply

2.1. Global hotel supply in global accommodation supply

Italy is the largest market in Europe and the third worldwide in terms of hotel volume after the USA and China with more than 1 million rooms. This market is rather fragmented with more than 31,000 hotels with average capacities of st 33 rooms, and is strongly influenced by and independent hotel industry of 1 European hotel supply: small structures. Average capacity of chain hotels is 4 times higher: more than 1 million rooms corporate chains are still less present in Italy but they are bigger properties, especially in big cities. At the same time, after many years Italy offers a wide agro tourism range that grew by 57% between 2003 and 2012.

For several years the global hotel supply has been stagnating: -0.5% in 2012 and -0.3% in 2013, while corporate operated chains have been developing:

+3.4% in 2012, +1.6% in 2013.

The Italian hotel market is dominated by the midscale and upscale segments which represent about a half of the global supply, but decrease over many Italie years (-8,600 rooms since 2010 and -0.8% over the year 2013). The supply has only grown in the upscale segment in 2013 with almost 6,300 additional rooms, +1.7% compared to 2012. The supplies on the budget and economy segments continue to follow a downtrend since 2003, with a decline by about one third of their supply over a decade. This trend goes is opposite that in other European countries and is related to a very low presence of corporate chains in this segment and their lower visibility to international clients in contrast to the upscale segment that benefits from the dynamics of international arrivals in Italy.

For several years Italy’s supply has followed an uptrend with an upmarket Stagnation of hotel supply, shift in its supply, new growth recorded in 2013. This growth is related to that but chain hotels and the of independent hotel industry: over the last 5 years the independent hotel Upscale segment are supply has grown by 26% on the upscale and luxury segments while the dynamic independent hotel supply has decreased by 2.4% in midscale and about 20% on the Economy segments.

According to the Istat (National institute for statistics), in 2013 the hotel capacity (in number of beds) accounts for 43% of the supply of commercial tourist accommodations in Italy. Only 4.1% of the supply is provided by alternative commercial accommodations (residences). Campgrounds are another important category in terms of capacity (28.5% of beds).

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European Hospitality Report 2.2. Corporate chain supply: midscale segment

While the Italian market may be characterized as dominated by an Low penetration rate of independent supply, corporate operated chains have been developing slowly corporate chains: 7.8% over the last 10 years.

With a penetration rate of 7.8%, one of the lowest in Europe, Italy has a chain supply of 79,538 rooms on January 1, 2014, up 1.6% compared to the previous year.

Italy’s hotel supply alone represents 18% of the global supply of the European Union (28 countries) while its chain supply represents only 4.9% of the global chain supply in Europe. This under-representation of chains means that in the last 5 years the corporate operated chain industry (+9.1%) grew faster than the consortia and independent supply which grew +2.3% through upscale and luxury segments alone.

Chain supply from 2000 to 2014 (in number of rooms)

100 000

80 000 Italie

60 000 Corporate chains grow 40 000 especially on midscale 20 000

segment 0

Source: MKG Hospitality Database – Copyright 01/14

Through the creation of more than 1,700 rooms in 2013, midscale brands belonging to chains reported the strongest growth: +7% over the year against a net loss of 5,600 rooms (-1.2%) in the independent supply on this segment. The low penetration rate on this segment causes the weak growth of the chain supply in Italy to be more than absorbed by the independent hotels on this segment.

In contrast to the development of upscale and luxury segments in Italy, the chain supply in these segments decreased as of January 1, 2014 (-500 rooms or -1%), mainly because of the restructuring of the supplies of certain brands as Boscolo (whose supply shrank by almost 900 rooms) and Le Méridien, which accounts for a loss of 231 rooms. Conversely, other brands continue or speed up their development on the Peninsula. Among chains the upscale segment was more dynamic in 2012 (net creation of 1,400 rooms), but there is a pause in supply growth in 2013 while the growth dynamic of international arrivals remains high.

The economy chain supply remains stable. In a context where independent On the economy segment, hotels are experiencing difficulties and where an economic recovery has not partial replacement and yet taken place there are opportunities for consortia and chain hotel potential for conversions franchises to be established, especially through the accession or conversion of existing properties that are on established markets and have a critical size to ensure the permanence of their commercial operations. This is particularly true since the economy segment has the highest occupancy rate across all segments (67.2%).

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European Hospitality Report 2.3. Major operators: the leaders are expanding, others are restructuring

In 2013, the ranking of the top 10 hotel groups does not change much.

The first place among hotel groups present in Italy continues to be held by and Best Western. Its supply accounts for almost 13,000 rooms due to its expand structure as a federation of independent hotels. After 3.2% growth in 2012 it grew 5.9% in 2013.

Accor stays on the heels of Best Western in 2nd place with a supply of 9,000 rooms and 5.4% growth due to the development of hotels under the brand Styles (a range of the megabrand Ibis that is best suited to reconversions of properties). Its upscale "boutique" brand MGallery accounts for almost 240 additional rooms at 2 hotel units. The supply under the Best Western and Accor brands has experienced strong growth since 2008, while NH Hoteles, Atahotels and are stagnant or on a downtrend: the two leaders have reinforced their supplies in the recent period.

Double-digit growth of For the past year Accor has been ahead of the group NH Hoteles that Marriott and ATA Hotels experienced financial difficulties leading to a -3.3% drop in its room supply in

Italy as of January 1, 2014. The Spanish brand NH Hoteles and the Italian Italie group UNA Hotels (-0.8%) are the only groups among the top 10 that saw a decrease in their room supply over the year.

The ATA Hotels supply of about 4,500 rooms grew 10% (after a 15% drop the previous year). The group rose to fourth place ahead of Starwood that had low growth by 0.4%, with the increase in its supply under the brand Luxury Collection more than compensating for Le Méridien’s withdrawal from the Italian market.

IHG developed its supply under the brand (+10%) and established its brand on the Italian market through a conversion with Indigo. Hilton expanded its supply by almost 5% through the brand Garden Inn while Marriott grew through its brand with the creation of two new hotel units representing 386 additional rooms. The American group’s supply grew by 11.6% over the year.

Beneath the Top 10 it is worth noting that there was a significant drop in NH, Boscolo, Idea Hotels, certain local brands, especially Idea Hotels (-8.1%) and Boscolo (-45% in Una Hotels: the brands of 2013, or 1,134 fewer rooms in Italy as of January 1, 2014). Several Boscolo South East Europe are in hotels went to the brand Marriott Luxury Collection over the last several decline years providing growth of that brand and the Marriott group overall.

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European Hospitality Report 3. Hospitality performance indicators in 2013

3.1. The year 2013 over the recent period Italian hotels experienced a strong decline in RevPAR between 2007 and 2012: nearly -24% through a sharp decline in 2008-2009, followed by a slight recovery in 2010 that was reversed in 2010 and 2012. Nevertheless, growth was resumed in 2013 suggesting the possibility of a positive change for the Occupancy rate 64.4% up future of the Italian hospitality industry. The RevPAR grew by 3.6% to reach by 2.2 points and higher 72.2€ VAT incl. While the RevPAR is 9% higher than the European average than pre-crisis levels it should be observed that the corporate chain supply in Italy is centered on the midscale and upscale segments. On like segments the RevPAR and the ADR are now lower than European standards, reflecting the country’s current enhanced competitiveness, whereas it was much more expensive than other European countries at the beginning of the 2000s.

A positive change of the RevPAR in 2013 is driven by the occupancy rate (+2.2 points) which is mostly due to international demand while the ADR

remains the same. A strong rebound in occupancy recorded in 2013 allowed Italy to reach 64.4%, a level unheard of since 2007 and 4.7 points higher

than it was in 2010. Growth in occupancy is observed across all segments, Italie but first on the most upscale that rely on international clientele that was more End of a downtrend for the dynamic in 2013. Italy is slowly catching up in terms of occupancy compared ADR to the rest of Europe (67.9% on average in 2013).

The stabilization of the ADR and the end of a shrinking trend since the beginning of the economic crisis in 2007 are noteworthy. The Italian market’s weak occupancy rate is lower than the European average (67.9%) and pulled down the ADR that had been on a strong decline over the last decade. Stabilization of the ADR in 2013 and especially the rebound of the occupancy rate could brighten the future for Italy’s hospitality industry, as hotels will gradually be able to improve their margins.

Although Italy shows a 3.6% increase in its RevPAR in 2013, the result A small variation in RevPAR differs among categories. With +3.9% growth, the upscale segment remains between Economy Italy’s growth engine. Although it grew less, the economy segment maintains and Midscale segments a high occupancy rate of 67.2% in 2013. Conversely, the midscale segment registers a lower occupancy rate of 62.3% despite 2.3 points growth over the year. The RevPAR spread between these two segments is shrinking. The difference was more than 17€ in 2007, while in 2013 it is 7.4€. This phenomenon may be explained by the ADR that dropped more significantly in the midscale segment due to a decrease in occupancy; average prices have not yet recovered (-1.2% in 2013 on the midscale segment).

After a significant drop in the RevPAR in 2012, hotels located along the coast took off again in 2013 with 2% growth to reach 92.4€ VAT incl. driven mostly by occupancy (+1.6 points) that compensated for the ADR (-0.7%). The RevPAR of hotels near airports continued to progress (+5.4%), driven exclusively by their occupancy (+3.8 points) to achieve an occupancy rate higher than the national average (69.3%). In 2013 the RevPAR of hotels in +3.8 points of the occupancy city-centers grew by 3.5% thanks to an increase in the occupancy rate rate in airport hotels (66.4%, or +2 points); the ADR stabilized (+0.3%)

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European Hospitality Report 3.2. Growth in GDP and RevPAR

Monthly change (%) in occupancy rate, ADR and RevPAR in Italy since 2011 20% 15% 10% 5% 0% -5% -10%

Occupancy rate ADR RevPAR Source: MKG Hospitality Database – Copyright 01/14

Whereas growth accelerated in 2011, it plunged again in 2012 with a decrease of GDP. This drop in activity, caused by a simultaneous decrease in the occupancy rate and ADR, was observed from October 2011 until October 2012. Activity recovered from November 2012 through the occupancy rate, but this was insufficient to compensate for a decrease in the Italie ADR that continued until 2013. From Mars/April the ADR stabilized and the hotel sector benefited from a rebound of the RevPAR in the summer and second semester.

The Italian hotel industry entered the year 2014 with a very positive monthly trend despite the fragile situation of the Italian economy especially Hotel activity recovers from considering domestic consumption penalized by unemployment and weak mid-2013 investments (decline in Gross fixed capital formation by 5.5% in 2013). The Italian bank Unicredit announced their aim to support the hotel industry development and investments whether by national groups or international groups for the purpose of their development and repositioning.

Change in RevPAR and GDP since 2000 18% 6%

12% 4%

6% 2%

0% 0%

-6% -2%

-12% -4%

-18% -6% 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

RevPAR GDP

Source: MKG Hospitality Database – Copyright 01/14 Due to the high price positioning (and significant contribution of American and Japanese clients at the beginning of the decade that fell sharply after 911 and the SARS crisis) which led to a drastic shift during the years of crisis, the Italian RevPAR decreased since the year 2000. While the RevPAR had rebounded during the cycle of expansion, the hotel market has preceded the economic recovery, which is expected in 2014 following 3.6% growth in 2013.

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European Hospitality Report 4. Major markets

RevPAR growth in major Italian cities

In general, major Italian cities improved their performance in 2013. Florence shows the highest growth (11.3%) in its RevPAR, followed by Venice that posted 9.1% growth, which is higher than the national average. Naples is the only city that registered a decline in RevPAR in 2013 (-3.2%) after a great increase in 2012 (+9.4%) when other cities and Italy in general faced difficulties.

RevPAR growth between 2012 and 2013

Venise 9,1%

Naples -3,2%

Florence 11,3% Italie Turin 5,5%

Milan 4,2%

Rome 0,2%

-8% -3% 2% 7% 12%

Source: MKG Hospitality Database – Copyright 01/14

Rome

Administrative capital of Italy, Rome is above all a major cultural destination thanks to its wealth of monuments, museums and archeological sites. Although the city is situated outside the economic center of the country (the North) it still plays a very important economic role and remains a decision- making center. There are two airports in the city Roma Fiumicino (the 1st national airport, 25% of passenger flows, -2.2% in 2013) and Roma Ciampino (9th national airport, 3.3% of passenger flows, +5.7% in 2013).

Rome and its surrounding area has a supply of about 15,000 chain rooms on January 1, 2014, up significantly by 9% over the previous year. Overall, the Italian capital hosts one-fifth of the chain supply in the country. Best Western is the first brand on Rome’s market with about 2,000 rooms.

Rome: a rise in chain Alongside this growth, Rome registered a substantial increase in number of supply, stabilization of the arrivals in 2013, up by more than 5% over the year according to the regional performance indicators statistics agency (Ente Bilaterale Territoriale della Regione Lazio). As in London or Paris the BRIC countries are the major feeder markets for the Italian capital with growth in arrivals of Russians (+16.7%), Chinese (+17.3%), Indians (+25.1%), and Latin Americans (+18.7%), especially Brazilians.

Rome plans to work in partnership with Milan which will host the World Expo in 2015 to give another boost to the city’s good performance. Other events could have a beneficial effect on hotel indicators such as the organization of the Cardiology congress. In addition, religious tourism is always popular and the current Pope’s good image enhances Rome’s appeal.

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European Hospitality Report Some of the ongoing work to extend metro lines and create two new ones (C and D) will be completed in 2014: the extension of Conca d’Ono-Jonio (line B), and the new line C between Monte Compatri-Pantano and Lodi (17 km). The enhanced attractiveness of hotels that will be served by those lines will support their performance growth in the coming years.

In terms of performance, the RevPAR has grown by 0.2% in 2013; the occupancy rate and the ADR are almost unchanged, but the supply increased significantly. Despite stability in 2013, performance indicators are higher than the national average, although lower than in Milan and Venice in some segments such as the upscale segment.

Milan

Milan, the economic capital of the country, has many activity poles and is also an important destination for business tourism. The fashion and design

industries, and also the automotive industry, chemical industry, pharmacy,

banking and insurance, media and industrial machinery, are important

activity sectors. The city has cultural and tourist interests as well, especially Italie through fashion, but it is dominated by business symbolized by the "Piazza degli Affari" where the Italian Stock exchange is situated. The MICE segment plays an important role too particularly through the presence of Fieramilano.

Milan is a city that is open to the rest of the world due to the presence of 3 airports: Malpensa 52 km outside the city for international flights, Linate Milan: RevPAR in increase airport 12 km away for national and European flights and a low-cost airport of 4.2% in 2013 located Bergamo 50 km away. These three airports are among the top 5 Italian airports in number of passengers after Rome’s airport. The airports registered 35 million passengers in all in 2013 down 6 points from 2012. The city has also the railway stations, the main station being Stazione Centrale which was recently renovated and accommodates the high-speed lines. The station handles 120 million passengers per year.

The capital of Lombardy, 1st economic region in Italy, will host the World Exposition in 2015: this should attract an important volume of international arrivals. The mix of tourists' nationalities is already quite diverse with 7% of arrivals from Russia (with strong growth), 7% from France, followed by Americans, Germans and Chinese who present 6% of the arrivals to Milan. Special feature of Milan – 9 out of 10 clients come for business unlike other big Italian cities such as Rome and Venice where tourists travel for leisure.

The World Expo will bring various hotel projects, especially in on the luxury and palace segment, with different projects that were launched recently (Palazzo Parigi, Hotel Pierre) and others that are in the pipeline (hotels Excelsior, W and Mandarin Oriental). A village will be created (Villagio Expo) for the World Expo in the area of Cascina Merlata not far from Fieramilano. Different important buildings will be delivered in 2015 in the area of Porta Nuova, where Unicredit has built its headquarters. Other major urban projects including hotels will open for the World Expo in Milan.

After several years of decline, the chain hotel supply stabilized in 2013 and grew by almost 16,000 rooms in the area of Milan. Ata Hotels is the first Important local players brand with 2,800 rooms in the area, representing almost half of the global supply of the group in the country. Italian group Idea Hotels has a very strong presence in Milan as well (39% of its supply in Italy).

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European Hospitality Report Milan registered good results in 2013 with a 4.2% increase in the RevPAR of the hotel groups due to a 0.7% increase in rise of prices and an occupancy In chain hotel industry the rate up by 2.3 points. The performance of chain hotels is higher than the RevPAR is higher in national average. The upscale segment made an important contribution and Economy than on the saw growth in its performance (+4.2% for the RevPAR in 2013). The Midscale segment, and solid RevPAR of chain hotels on the economy segment is higher compared to the on the Upscale segment RevPAR on the midscale segment (50.1€) thanks to a high occupancy rate. The chain supply on the economy segment represents less than 1,000 rooms in all of Milan.

Venice

Famous for Saint Mark's Square, its canals, its lagoon and carnival week, the city of the Doges benefits from very strong tourist dynamics and its reputation as a "romantic" destination for international visitors.

Due to a land shortage and the heritage character of the city, growth in the

supply is obviously limited and usually results from conversions of

independent hotels or other accommodations. Moreover, due to the low Italie number of residents in Venice’s historic neighborhoods local authorities would like to restrict the conversions of accommodations. Within these limitations, the major projects for infrastructures with an economic vocation (excluding tourism) are mostly situated in the area of Mestre and Marco Polo airport; in the lagoon the primary urban development project is for Tronchetto. Due to very good performances recorded in upscale and luxury segment, many hotel projects are under consideration on these segments in Venice, but the specific architectural constraints of the city make any hotel project complex.

The airport of Venice (5th at the national level) records more than 8 million passengers in 2013 (+2.2%). 80% of passengers come from abroad.

Best Western is the leading brand (with nearly 800 rooms), because of the structure of the supply in Venice’s urban area that continues to be dominated by independent hotels. Venice nonetheless has more than 4,200 chain- operated rooms out of a total of 15,000 rooms including both chains and the independent supply (Mestre and Lido included).

2013 is the year of recovery in economic activity while GDP continues to decrease, Venice shows strong progress with growth of its RevPAR (+9.1%) driven mainly by a strong increase in prices (+6.8%) as well as a slight increase in arrivals (+1.5%). Results are, as usual, higher than the national Venice climbs higher and average. RevPAR growth is supported by Biennale in odd years, but the higher 9.1% increase in 2013 follows a 2% decline in 2012, the trend change may thus be considered positive over the last two years.

Florence

Jewel of the Italian Renaissance, the city of Florence is a favorite among the tourists. Its economy largely depends on tourism and consists of various cultural activities and events, the city benefits from strong international demand. Tuscany, the region where Florence is located, is one of the most touristed regions, it has very rich cultural, wine-making, urban and coastal heritage.

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European Hospitality Report Tourism in Florence produced more than 3 billion euros in 2013, +8% compared to 2008. The first half of 2013 showed an increase in number of international arrivals by 2.2% thanks to the increase in number of tourists from BRIC countries, especially from Russia and China, even if French, British and German clientele remain dominant in the city. Florence’s airport registered about 2 million passengers in 2013, a 7.1% increase in passenger arrivals. More than 80% of passengers are from abroad.

With 3,709 chain rooms on January 1st 2014 (-0.4% compared to 2013), Florence is fragmented market: there are various brands but their number of properties is very small. No international brand has more than 500 rooms in its supply.

After a strong increase in RevPAR over the last two years, and especially in 2011 with an 11.2% increase, hotels in Florence experienced a 3.8% decline in 2013. The activity rises in 2013 with strong growth in the RevPAR by Florence: +11.3% in 2013, a 11.3% driven by the occupancy rate (+4.8%) but also the ADR (+3.9). This demand maintained by growth is seen in all segments: economy segment (+5.9%), midscale international arrivals segment (+8.1%) and upscale segment (+12.3%). Demand is driven by international arrivals as it is on a national level, and upscale hotels benefit thanks to their good locations. Italie

Turin

An important industrial and economic center of Italy, Turin relies on export, especially the automotive industry, machinery, mechanical equipment and electric products. Hotel activity strongly depends on economic activity, leisure tourism is less important in Turin compared to other major Italian agglomerations despite the presence of industrial sites and its proximity to the Alps.

However, Turin will be European capital of Sport in 2015 which is supposed to enhance tourist arrivals. On the long term, a project for high-speed train rails is expected between Lyon and Turin that should improve activity in the city. At present, the railway station of Turin Porta Nuova is the third biggest Italian station with 70 million of passengers each year. Porta Susa station will be renovated in the future in light of the high-speed rails to France (Turin is already integrated in the high-speed railway network of Italy).

The chain hotel supply decreased slightly in 2013 (-2.6%), falling to 3,000 rooms. Despite a reorganization of NH Hotels over the last few years, this chain remains a leader on Turin’s hotel market.

Among Italian agglomerations, Turin is one of the most sensitive to changes Turin, the capital of the in the economic situation. After strong decreases in recent years, the city’s automotive industry economy registers a rebound in its performance in 2013. The RevPAR rises up shows growth by 5.5% supported by the occupancy rate (+3.8%) while the ADR continues to decrease (-0.9% compared to the previous year).

Naples

Located on the west coast of Italy and one hour from Rome by train since 2007, the economy of the city of Naples is based on tourism and port activities, but also on agriculture, trade, industry and handcrafts. The gap in economic activity and unemployment with big Northern cities is historically very big, however, it has shrunk significantly over the last years.

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European Hospitality Report

The tourist appeal of Naples is based on its historical and cultural heritage and on its proximity to various archeological and volcanic sites as well, its beaches and its favorable climate. Development of Mediterranean cruises also plays a big role in the city’s seasonal tourist appeal: over a 10 year period the number of cruise passengers has increased by more than 30%. Naples is the seventh port in the country with more than 1.09 million passengers in 2013, but this figure is down compared to the previous year (1.22 million of passengers).

Naples’ airport (8th national airport) handled 5,400,000 passengers in 2013 but this figure is down compared to 2012 (-6.2%). In addition, the city developed its airlines to Russia (Moscow and Saint-Petersburg) which enhanced passenger traffic to and from this new market-source. The seaside area (Amalfi Coast) attracts mostly Russian, German, British and tourists from the Eastern countries.

However, Naples’ chain hotel supply remains small with 1,875 rooms.

Contrary to the Italian trend overall and in keeping with the drop in number of

Naples, against national international arrivals by airlines and by sea, Naples shows a decrease in its Italie trends performance: -3.2% for the RevPAR in 2013 after being the only major destination that posted growth in 2012 (+9.4%).

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European Hospitality Report

European Hospitality Report

Italie

STATISTICAL BOOK ITALY

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European Hospitality Report

European Hospitality Report

Statistical book

1. Global supply

Global supply as of 01/01/2014

Change in % Change in no. Hotels 2013 Rooms 2013 Hotels 2014 Rooms 2014 of no. of of rooms rooms Budget 3,612 45,777 3,438 43,455 -2,322 -5.1% Economy 6,654 113,102 6,509 110,327 -2,775 -2.5% Midscale 15,289 484,318 15,243 480,438 -3,880 -0.8% Upscale / Luxury 5,607 373,050 5,747 379,346 6,296 1.7%

Total 31,162 1,016,247 30,937 1,013,566 -2,681 -0.3%

Source: MKG Hospitality Database – Copyright 01/14

Corporate chain supply as of 01/01/2014 Italie

Change in % Change in no. Hotels 2013 Rooms 2013 Hotels 2014 Rooms 2014 of no. of of rooms rooms Economy 33 3,855 34 3,890 35 0.9% Midscale 264 24,656 280 26,383 1 727 7.0% Upscale / Luxury 314 49,767 310 49,265 -502 -1.0%

Total 611 78,278 624 79,538 1,260 1.6% Source: MKG Hospitality Database – Copyright 01/13

2014/2013 change in chain hotel and independent supply

Change in independent Change in Change in chain rooms rooms global supply

Budget 0 -2,322 -2,322 Economy 35 -2,810 -2,775 Midscale 1,727 -5,607 -3,880 Upscale / Luxury -502 6,798 6,296 Total 1,260 -3,941 -2,681 Source: MKG Hospitality Database – Copyright 01/14

Supply breakdown by category (rooms)

Change in independent Change in Change in chain rooms rooms global supply Budget 0.0% 4.7% 4.3% Economy 4.9% 11.4% 10.9% Midscale 33.2% 48.6% 47.4% Upscale / Luxury 61.9% 35.3% 37.4% Total 100.0% 100.0% 100.0% Source: MKG Hospitality Database – Copyright 01/14

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European Hospitality Report

European Hospitality Report Penetration rate of corporate operated chains

Change in % Change in Hotels 2013 Rooms 2013 Hotels 2014 Rooms 2014 of no. of no. of rooms rooms Budget 0.0% 0.0% 0.0% 0.0% - - Economy 0.5% 3.4% 0.5% 3.5% 0.0 0.1 Midscale 1.7% 5.1% 1.8% 5.5% 0.1 0.4 Upscale / Luxury 5.6% 13.3% 5.4% 13.0% -0.2 -0.4 Total 2.0% 7.7% 2.0% 7.8% 0.0 0.1 Source: MKG Hospitality Database – Copyright 01/14

Average hotel size in 2014

Corporate chain and Global supply Corporate chain supply consortia supply

Budget 13 - 13

Economy 17 114 16 Midscale 32 94 30 Upscale / Luxury 66 159 61 Italie Total 33 127 31 Source: MKG Hospitality Database – Copyright 01/14

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European Hospitality Report

European Hospitality Report Top 10 groups and their brands

Change in Change in Rooms Rooms Hotels 2013 Hotels 2014 no. of % of no. of 2013 2014 rooms rooms 1- BEST WESTERN 174 12,917 183 13,680 763 5.9% 2- ACCOR 64 8,591 69 9,046 455 5.3% 24 2,603 25 2,667 64 2.5% 13 2,289 13 2,200 -89 -3.9% IBIS 10 1,738 10 1,738 - - MGALLERY 10 1,087 12 1,325 238 21.9% 5 495 7 737 242 48.9% PULLMAN 1 275 1 275 - - 1 104 1 104 - - 3- NH HOTELES 52 8,239 49 7,968 -271 -3.3% 4- ATA HOTELS 20 5,472 20 6,021 549 10.0% 5- STARWOOD 25 5,740 25 5,762 22 0.4% SHERATON 11 3,464 11 3,464 - -

WESTIN 4 899 4 899 - - LUXURY COLLECTION 6 703 8 956 253 36.0% FOUR POINTS 2 443 2 443 - - Italie LE MERIDIEN 2 231 - - -231 -100.0% 6- IHG 33 5,124 35 5,433 309 6.0% HOLIDAY INN 16 2,474 17 2,722 248 10.0% 8 1,616 8 1,626 10 0.6% 8 842 8 829 -13 -1.5% INTERCONTINENTAL 1 192 1 192 - - - - 1 64 64 - 7- HILTON 18 4,043 19 4,242 199 4.9% HILTON INTERNATIONAL 7 2,219 7 2,211 -8 -0.4% 7 993 8 1,200 207 20.8% DOUBLETREE 3 461 3 461 - - THE WALDORF ASTORIA 1 370 1 370 - - COLLECTION 8- 21 3,297 23 3,679 382 11.6% MARRIOTT 3 1,078 3 1,078 - - COURTYARD 3 449 3 449 - - 2 406 2 402 -4 -1.0% HOTELS 1 58 1 58 - - AUTOGRAPH COLLECTION 2 159 4 545 386 242.8% AC HOTELS MARRIOTT 10 1,147 10 1,147 - - 9- STARHOTEL 20 3,401 20 3,411 10 0.3% 10- UNA HOTELS 29 2,825 29 2,802 -23 -0.8% Source: MKG Hospitality Database – Copyright 01/14

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European Hospitality Report

European Hospitality Report Top 30 major brands

Change in Change in Hotels Rooms Hotels Rooms 2013 2014 no. of % of no. of 2013 2013 2014 2014 rooms rooms 1 1 BEST WESTERN 174 12,917 183 13,680 763 5.9% 2 2 NH HOTELES 52 8,239 49 7,968 -271 -3.3% 3 3 ATAHOTELS 20 5,472 20 6,021 549 10.0% 4 4 SHERATON 11 3,464 11 3,464 - - 5 5 STARHOTEL 20 3,401 20 3,411 10 0.3% 6 6 UNA HOTELS & RESORT 29 2,825 29 2,802 -23 -0.8% 9 7 HOLIDAY INN 29 2,474 29 2,722 248 10.0% 7 8 MERCURE 24 2,603 25 2,667 64 2.5% 8 9 IDEA HOTEL 21 2,499 20 2,297 -202 -8.1% 11 10 HILTON INTERNATIONAL 16 2,219 17 2,211 -8 -0.4% 10 11 NOVOTEL 13 2,289 13 2,200 -89 -3.9% 13 12 IBIS 10 1,738 10 1,738 - -

14 13 CROWNE PLAZA 8 1,616 8 1,626 10 0.6%

19 14 BARCELO HOTELES 4 1,062 6 1,608 546 51.4%

17 15 MGALLERY 10 1,087 12 1,325 238 21.9% Italie 20 16 B&B 11 1,046 14 1,251 205 19.6% QUALITY INN / QUALITY 15 17 12 1,326 11 1,250 -76 -5.7% HOTEL 22 18 HILTON GARDEN INN 7 993 8 1,200 207 20.8% - 19 AC HOTELS MARRIOTT 10 1,147 10 1,147 - - 12 20 BOSCOLO 14 2,066 9 1,134 -932 -45.1% 21 21 DOMINA HOTELS 10 1,032 11 1,123 91 8.8% 18 22 MARRIOTT 3 1,078 3 1,078 - - 28 23 LUXURY COLLECTION 6 703 8 956 253 36.0% 24 24 WESTIN 4 899 4 899 - - 25 25 HOLIDAY INN EXPRESS 8 842 8 829 -13 -1.5% 26 26 MELIA 4 773 5 792 19 2.5% 27 27 TURIN HOTEL 5 745 5 746 1 0.1% 32 28 IBIS STYLES 5 495 7 737 242 48.9% 23 29 GOLDEN TULIP/TULIP INN 9 911 7 687 -224 -24.6% - 30 3 689 3 579 -110 -16.0% Source: MKG Hospitality Database – Copyright 01/14

Supply of 5 major groups since 2008

16000 13,680 14000 12000 10000 9,046 7,968 8000 6,021 5,762 6000 4000 2000 0 BEST WESTERN ACCOR NH HOTELES ATAHOTELS STARWOOD

2008 2009 2010 2011 2012 2013 2014

Source: MKG Hospitality Database – Copyright 01/14

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European Hospitality Report

European Hospitality Report 2. Performances

Performance indicators in 2013 (ADR and RevPAR in € VAT incl.)

Change in OR Change in Change in OR ADR RevPAR (Pts) ADR (%) RevPAR (%) Economy 67.2% 0.7 60.1 0.5% 40.4 1.6%

Midscale 62.3% 2.3 76.7 -1.2% 47.8 2.6%

Upscale / Luxury 65.2% 2.3 133.2 0.2% 86.8 3.9% Total 64.4% 2.2 112.2 0.0% 72.2 3.6% Source: MKG Hospitality Database – Copyright 01/14

Occupancy rate, ADR and RevPAR by type of site

OR 2013 Change 13/12 ADR 2013 Change 13/12 RevPAR 2013 Change 13/12 City-center 66.4% 2.0 125.6 0.3% 83.4 3.5%

Airport 69.3% 3.8 96.0 -0.4% 66.5 5.4%

Seaside 62.4% 1.6 148.2 -0.7% 92.4 2.0%

Source: MKG Hospitality Database – Copyright 01/14 Italie

Occupancy rate, ADR and RevPAR according the hotel size on the Economy segments

OR 2013 Change 13/12 ADR 2013 Change 13/12 RevPAR 2013 Change 13/12

More than 100 rooms 67.7% -0.9 60.8 0.5% 41.2 1.6%

Source: MKG Hospitality Database – Copyright 01/14

Occupancy rate, ADR and RevPAR according the hotel size on the Midscale and Upscale segments

OR 2013 Change 13/12 ADR 2013 Change 13/12 RevPAR 2013 Change 13/12

Less than 100 rooms 65.0% 2.5 116.8 -0.6% 75.9 3.4%

From 100 to 249 rooms 64.5% 2.5 116.6 0.2% 75.2 4.2%

More than 249 rooms 65.1% 1.3 141.4 -0.3% 92.1 1.8%

Source: MKG Hospitality Database – Copyright 01/14

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European Hospitality Report Seasonality 2012 & 2013 and occupancy rate trend by category since 2007

% 80 % 80%

70

70% 66,5% 60 65,8% 65,0% 64,3% 62,9% 61,1% 62,2% 50 60,0% 60% 40

50% Economy Midscale Upscale / TOTAL 2012 2013 Luxury

Source: MKG Hospitality Database – Copyright 01/14

Seasonality 2012 & 2013 and ADR trend by category since 2007

€ VAT Inc.

140 € VAT Inc. 165,7 130 180 160 142,6 120 132,9 140 Italie 112,2 110 120 104,0 100 100 70,8 77,6 90 80 59,8 80 60 40 70 20 0 Economy Midscale Upscale / TOTAL Luxury 2012 2013

Source: MKG Hospitality Database – Copyright 01/14

Seasonality 2012 & 2013 and RevPAR trend by category since 2007

€ VAT Inc. 100 € VAT Inc. 90 120 109,0 80 91,7 100 83,59 70 80 63,5 69,7 60 60 46,1 39,81 46,59 50 40 40 30 20 0 Economy Midscale Upscale / TOTAL Luxury 2012 2013

Source: MKG Hospitality Database – Copyright 01/14

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European Hospitality Report

European Hospitality Report 3. Statistics by agglomeration

Rome The following cities are included in the analysis perimeter 2013-2014: ROME, FIUMICINO. FIANO ROMANO

Corporate operated chain supply

Change in % Hotels Rooms Hotels Rooms Change in of no. of no. of rooms 2013 2013 2014 2014 rooms Corporate chain supply 80 14,159 89 15,434 1 275 9.0% Source: MKG Hospitality Database – Copyright 01/14

Occupancy rate, ADR and RevPAR (ADR and RevPAR in € VAT incl.)

OR Change in OR ADR Change in RevPAR Change in Category RevPAR (%) 2013 (Pts) 2013 ADR (%) 2013 Economy 69.9% 1.0 63.1 -3.6% 44.1 -2.2%

Midscale 63.3% -0.1 85.2 -1.2% 54.0 -1.4%

Upscale 65.0% -0.1 147.2 -1.1% 95.7 -1.2%

All categories 65.0% 0.2 135.2 -0.1% 87.9 0.2% Italie Source: MKG Hospitality Database – Copyright 01/14

Top brands by number of rooms in Budget and Economy segments

Share of the Brand market destination in the Brand Groups Hotels Rooms share on its local brands’ supply in segment the country

HOLIDAY INN EXPRESS IHG 2 206 29.9% 24.8% IBIS STYLES ACCOR 1 191 27.8% 25.9% IBIS ACCOR 1 140 20.3% 8.1% B&B B&B HOTELS 1 81 11.8% 6.5% COMFORT CHOICE 2 70 10.2% 43.2% TOTAL 7 688 100%

Top brands by number of rooms on the Midscale segment

Share of the Brand market destination in Brand Groups Hotels Rooms share on its local the brands’ segment supply in the country BEST WESTERN BEST WESTERN 21 1,933 30.3% 14.1% NH HOTELES NH HOTELES 5 1,151 18.1% 14.4% HOLIDAY INN IHG 2 783 12.3% 28.8% MERCURE ACCOR 3 600 9.4% 22.5% QUALITY INN / QUALITY CHOICE 2 403 6.3% 32.2% HOTEL HILTON GARDEN INN 2 375 5.9% 31.3% MARRIOTT COURTYARD 1 349 5.5% 77.7% INTERNATIONAL IDEA HOTEL IDEA HOTEL 2 346 5.4% 15.1% NOVOTEL ACCOR 2 265 4.2% 12.0% GOLDEN TULIP/TULIP INN LOUVRE HOTELS 1 104 1.6% 15.1% HOTEL INDIGO IHG 1 64 1.0% 100.0% TOTAL 42 6,373 100%

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European Hospitality Report

European Hospitality Report Top brands by number of rooms on the Upscale segment

Share of the Brand market destination in Brand Groups Hotels Rooms share on its local the brands’ segment supply in the country STARWOOD HOTELS & SHERATON 2 1,476 17.6% 71.1% RESORTS MARRIOTT MARRIOTT 3 757 9.0% 70.2% INTERNATIONAL BARCELO HOTELES BARCELO 4 716 8.6% 44.5% HILTON INTERNATIONAL HILTON WORLDWIDE 1 517 6.2% 23.4% BOSCOLO BOSCOLO 2 430 5.1% 37.9% EUROSTARS HOTUSA 3 420 5.0% 76.5% STARHOTEL STARHOTEL 3 415 5.0% 12.2% MELIA HOTELS MELIA 3 386 4.6% 48.7% INTERNATIONAL THE WALDORF ASTORIA HILTON WORLDWIDE 2 370 4.4% 100.0% COLLECTION MARRIOTT AUTOGRAPH COLLECTION 2 325 3.9% 59.6% INTERNATIONAL STARWOOD HOTELS & WESTIN HOTELS 1 316 3.8% 35.2% RESORTS CROWNE PLAZA IHG 1 308 3.7% 18.9% Italie ATAHOTELS ATAHOTELS 1 247 2.9% 4.1% CARLSON REZIDOR RADISSON BLU 1 232 2.8% 40.1% HOTEL GROUP UNA HOTELS & RESORT UNA HOTELS 1 197 2.4% 7.0% INTERCONTINENTAL IHG 1 192 2.3% 100.0% H10 H10 1 181 2.2% 100.0% STARWOOD HOTELS & LUXURY COLLECTION 1 161 1.9% 16.8% RESORTS BAGLIONI HOTELS BAGLIONI HOTELS 1 130 1.6% 36.4% MGALLERY ACCOR 1 123 1.5% 9.3% ROCCO FORTE 1 122 1.5% 28.6% JUMEIRAH HOTELS 1 116 1.4% 100.0% SOFITEL ACCOR 1 104 1.2% 100.0% WARWICK WARWICK 1 89 1.1% 24.8% INTERNATIONAL CLARION CHOICE 1 43 0.5% 12.0% TOTAL 40 8,373 100% Source: MKG Hospitality Database – Copyright 01/14

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European Hospitality Report

European Hospitality Report Milan The following cities are included in the analysis perimeter 2013-2014: MILAN, PERO, LEGNANO, PESCHIERA BORROMEO, ASSAGO, OPERA, PIEVE EMANUELE, SEGRATE, TREZZANO SUL NAVIGLIO, CORSICO, SAN DONATO MILANESE, SESTO SAN GIOVANNI, CARDANO AL CAMPO, SOMMA LOMBARDO

Corporate operated chain supply

Change in % Hotels Rooms Hotels Rooms Change in of no. of no. of rooms 2013 2013 2014 2014 rooms Corporate chain supply 93 15,358 94 15,722 364 2.4% Source: MKG Hospitality Database – Copyright 01/14

Occupancy rate, ADR and RevPAR (ADR and RevPAR in € VAT incl.)

Change Change Change in Category OR ADR RevPAR in OR in ADR RevPAR (%) 2013 (Pts) 2013 (%) 2013

Midscale 57.9% 1.3 87.9 -1.7% 50.9 0.4%

Upscale 69.5% 2.8 146.3 0.6% 101.7 4.7%

All categories 68.9% 2.3 132.1 0.7% 91.0 4.2% Italie

Source: MKG Hospitality Database – Copyright 01/14

Top brands by number of rooms on the Economy segment

Share of the Brand market destination in the Brand Groups Hotels Rooms share on its local brands’ supply in segment the country

IBIS ACCOR 3 757 86.2% 43.6% HOLIDAY INN IHG 1 121 13.8% 14.6% EXPRESS TOTAL 4 878 100%

Top brands by number of rooms on the Midscale segment

Share of the Brand market destination in the Brand Groups Hotels Rooms share on its local brands’ supply in segment the country

NH HOTELES NH HOTELES 10 1,748 29.6% 21.9% BEST WESTERN BEST WESTERN 17 1,741 29.5% 12.7% IDEA HOTEL IDEA HOTEL 7 898 15.2% 39.1% NOVOTEL ACCOR 3 586 9.9% 26.6% HOLIDAY INN IHG 3 474 8.0% 17.4% HILTON HILTON GARDEN INN 1 207 3.5% 17.3% WORLDWIDE WYNDHAM HOTEL HOTEL 1 166 2.8% 38.1% GROUP MERCURE ACCOR 2 91 1.5% 3.4% TOTAL 44 5,911 100%

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European Hospitality Report

European Hospitality Report Top brands by number of rooms on the Upscale segment

Share of the Brand market destination in the Brand Groups Hotels Rooms share on its local brands’ supply in segment the country

ATAHOTELS ATAHOTELS 11 2,824 31.6% 46.9% STARHOTEL STARHOTEL 6 1,163 13.0% 34.1% CROWNE PLAZA IHG 3 678 7.6% 41.7% UNA HOTELS & UNA HOTELS 6 631 7.1% 22.5% RESORT MGALLERY ACCOR 3 405 4.5% 30.6% MARRIOTT MARRIOTT 1 321 3.6% 29.8% INTERNATIONAL HILTON HILTON 1 319 3.6% 14.4% INTERNATIONAL WORLDWIDE MELIA HOTELS MELIA 1 288 3.2% 36.4% INTERNATIONAL BARCELO HOTELES BARCELO 1 280 3.1% 17.4%

STARWOOD FOUR POINTS HOTELS & 1 254 2.8% 57.3% RESORTS

CARLSON REZIDOR Italie RADISSON BLU 1 250 2.8% 43.2% HOTEL GROUP HILTON DOUBLETREE 1 240 2.7% 52.1% WORLDWIDE STARWOOD WESTIN HOTELS HOTELS & 1 227 2.5% 25.3% RESORTS AC HOTELS MARRIOTT 1 158 1.8% 13.8% MARRIOTT INTERNATIONAL AUTOGRAPH MARRIOTT 1 154 1.7% 28.3% COLLECTION INTERNATIONAL BOSCOLO BOSCOLO 1 154 1.7% 13.6% WARWICK WARWICK 1 131 1.5% 36.5% INTERNATIONAL FOUR SEASONS FOUR SEASONS HOTELS AND 1 118 1.3% 50.2% RESORTS HOTELS & PARK HYATT 1 112 1.3% 100.0% RESORTS STARWOOD SHERATON HOTELS & 1 106 1.2% 5.1% RESORTS BAGLIONI HOTELS BAGLIONI HOTELS 1 62 0.7% 17.4% MARRIOTT BULGARI HOTELS 1 58 0.6% 100.0% INTERNATIONAL TOTAL 46 8,933 100% Source: MKG Hospitality Database – Copyright 01/14

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European Hospitality Report

European Hospitality Report Venice The following cities are included in the analysis perimeter 2013-2014: VENICE, MESTRE

Corporate operated chain supply

Change in % Hotels Rooms Hotels Rooms Change in of no. of no. of rooms 2013 2013 2014 2014 rooms Corporate chain supply 36 4,085 36 4 223 138 3.4% Source: MKG Hospitality Database – Copyright 01/14

Occupancy rate, ADR and RevPAR (ADR and RevPAR in € VAT incl.)

Change Change in Category OR ADR Change in RevPAR in OR RevPAR (%) 2013 (Pts) 2013 ADR (%) 2013 Midscale 76.1% 3.1 75.4 5.9% 57.4 10.5% Upscale 69.7% 0.7 236.7 7.7% 164.9 8.9%

All categories 71.8% 1.5 180.7 6.8% 129.7 9.1%

Source: MKG Hospitality Database – Copyright 01/14

Italie Top brands by number of rooms on the Economy segment

Share of the Brand market destination in the Brand Groups Hotels Rooms share on its local brands’ supply in segment the country

APOGIA APOGIA 1 122 81.3% 100.0% COMFORT CHOICE 1 28 18.7% 17.3% TOTAL 2 150 100%

Top brands by number of rooms on the Midscale segment

Share of the Brand market destination in the Brand Groups Hotels Rooms share on its local brands’ supply in segment the country

BEST WESTERN BEST WESTERN 11 795 38.3% 5.8%

NH HOTELES NH HOTELES 2 420 20.2% 5.3%

NOVOTEL ACCOR 1 215 10.3% 9.8% HOLIDAY INN IHG 1 187 9.0% 6.9% HILTON GARDEN INN HILTON WORLDWIDE 1 136 6.5% 11.3% QUALITY INN / QUALITY CHOICE 1 126 6.1% 10.1% HOTEL MARRIOTT COURTYARD 1 100 4.8% 22.3% INTERNATIONAL MERCURE ACCOR 1 99 4.8% 3.7% TOTAL 19 2,078 100%

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European Hospitality Report Top brands by number of rooms on the Upscale segment

Share of the Brand market destination in the Brand Groups Hotels Rooms share on its local brands’ supply in segment the country HILTON HILTON WORLDWIDE 1 379 19.0% 17.1% INTERNATIONAL STARWOOD HOTELS LUXURY COLLECTION 2 298 14.9% 31.2% & RESORTS MGALLERY ACCOR 2 215 10.8% 16.2% TURIN HOTEL TURIN HOTEL 1 200 10.0% 26.8% STARWOOD HOTELS WESTIN 1 185 9.3% 20.6% & RESORTS BOSCOLO BOSCOLO 2 181 9.1% 16.0% STARHOTEL STARHOTEL 1 165 8.3% 4.8% BAGLIONI HOTELS BAGLIONI HOTELS 1 104 5.2% 29.1% ORIENT EXPRESS ORIENT EXPRESS 1 104 5.2% 26.5% AUTOGRAPH MARRIOTT 1 66 3.3% 12.1%

COLLECTION INTERNATIONAL EUROSTARS HOTUSA 1 61 3.1% 11.1%

UNA HOTELS & RESORT UNA HOTELS 1 37 1.9% 1.3% Italie TOTAL 15 1,995 100% Source: MKG Hospitality Database – Copyright 01/14

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European Hospitality Report

European Hospitality Report Florence The following cities are included in the analysis perimeter 2013-2014: FLORENCE, CAMPI BISENZIO, BAGNO A RIPOLI, SESTO FIORENTINO

Corporate operated chain supply

Change in % Hotels Rooms Hotels Rooms Change in of no. of no. of rooms 2013 2013 2014 2014 rooms Corporate chain supply 34 3,725 34 3,709 -16 -0.4% Source: MKG Hospitality Database – Copyright 01/14

Occupancy rate, ADR and RevPAR (ADR and RevPAR in € VAT incl.)

Change in Cities OR Change in OR ADR Change in RevPAR RevPAR (%) 2013 (Pts) 2013 ADR (%) 2013 Midscale 73.3% 4.8 75.0 1.1% 55.0 8.1%

Upscale 72.4% 5.3 155.1 4.0% 112.4 12.3% Italie All categories 72.1% 4.8 120.9 3.9% 87.2 11.3% Source: MKG Hospitality Database – Copyright 01/14

Top brands by number of rooms in Budget and Economy segments

Share of the Brand market destination in the Brand Groups Hotels Rooms share on its local brands’ supply in segment the country

IBIS ACCOR 2 347 53.1% 20.0% B&B GROUPE B&B HOTELS 3 307 46.9% 24.5% TOTAL 5 654 100%

Top brands by number of rooms on the Midscale segment

Share of the Brand market destination in the Brand Groups Hotels Rooms share on its local brands’ supply in segment the country

BEST WESTERN BEST WESTERN 6 402 28.8% 2.9% NH HOTELES NH HOTELES 3 339 24.3% 4.3% NOVOTEL ACCOR 1 180 12.9% 8.2% HILTON GARDEN INN HILTON WORLDWIDE 1 121 8.7% 10.1% GOLDEN TULIP/TULIP 1 111 8.0% 16.2% INN IDEA HOTEL IDEA HOTEL 1 72 5.2% 3.1% TOTAL 14 1,225 100%

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European Hospitality Report

European Hospitality Report Top brands by number of rooms on the Upscale segment

Share of the destination Brand market in the Brand Groups Hotels Rooms share on its local brands’ segment supply in the country STARWOOD HOTELS & SHERATON 1 325 17. 8% 8.8% RESORTS STARHOTEL STARHOTEL 3 301 16.4% 8.8% HILTON INTERNATIONAL HILTON WORLDWIDE 1 208 11.4% 9.4% STARWOOD HOTELS & WESTIN 1 171 9.3% 4.6% RESORTS UNA HOTELS & RESORT UNA HOTELS 2 154 8.4% 5.5% MGALLERY ACCOR 2 145 7.9% 10.9% MARRIOTT AC HOTELS MARRIOTT 1 118 6.4% 10.3% INTERNATIONAL FOUR SEASONS FOUR SEASONS HOTELS AND 1 117 6.4% 49.8% RESORTS ROCCO FORTE ROCCO FORTE 1 102 5.6% 23.9% HOTELS BOSCOLO BOSCOLO 1 98 5.4% 8.6%

WARWICK Italie WARWICK 1 67 3.7% 18.7% INTERNATIONAL BAGLIONI HOTELS BAGLIONI HOTELS 1 24 1.3% 6.7% TOTAL 14 1,830 100% Source: MKG Hospitality Database – Copyright 01/14

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European Hospitality Report

European Hospitality Report

Turin The following cities are included in the analysis perimeter 2013-2014: TURIN, MONCALIERI, BORGARO

Corporate operated chain supply

Change in % Hotels Rooms Hotels Rooms Change in of no. of no. of rooms 2013 2013 2014 2014 rooms Corporate chain supply 28 3,020 27 2,942 -78 -2.6% Source: MKG Hospitality Database – Copyright 01/14

Occupancy rate, ADR and RevPAR (ADR and RevPAR in € VAT incl.)

Change in Change in Category OR ADR Change in RevPAR OR RevPAR (%)

2013 (Pts) 2013 ADR (%) 2013 Midscale 61.9% 1.0 63.9 -3.9% 39.5 -2.4% Upscale 64.8% 4.7 107.9 -1.0% 69.8 6.7% All categories 62.4% 3.8 90.4 -0.9% 56.4 5.5%

Source: MKG Hospitality Database – Copyright 01/14

Top brands by number of rooms in Budget and Economy segments Italie

Share of the Brand market destination in the Brand Groups Hotels Rooms share on its local brands’ supply in segment the country

B&B B&B HOTELS 1 83 59.3% 6.6% IBIS STYLES ACCOR 1 57 40.7% 7.7% TOTAL 2 140

Top brands by number of rooms on the Midscale segment

Share of the Brand market destination in the Brand Groups Hotels Rooms share on its local brands’ supply in segment the country

NH HOTELES NH HOTELES 4 704 32.9% 8.8% BEST WESTERN BEST WESTERN 6 449 21.0% 3.3% GOLDEN TULIP/TULIP INN LOUVRE HOTELS 2 213 10.0% 31.0%

HOLIDAY INN IHG 2 187 8.7% 6.9% IDEA HOTEL IDEA HOTEL 2 180 8.4% 7.8% NOVOTEL ACCOR 1 162 7.6% 7.4% MERCURE ACCOR 1 135 6.3% 5.1% QUALITY INN / QUALITY CHOICE 2 108 5.1% 8.6% HOTEL TOTAL 20 2,138 100%

Top brands by number of rooms on the Upscale segment

Share of the Brand market destination in the Brand Groups Hotels Rooms share on its local brands’ supply in segment the country

TURIN HOTEL TURIN HOTEL 2 315 47.4% 42.2% STARHOTEL STARHOTEL 1 161 24.2% 4.7% ATAHOTELS ATAHOTELS 1 99 14.9% 1.6% MARRIOTT AC HOTELS MARRIOTT 1 89 13.4% 7.8% INTERNATIONAL TOTAL 5 664 100% Source: MKG Hospitality Database – Copyright 01/14

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European Hospitality Report

European Hospitality Report Naples Only the city of Naples is included in the analysis perimeter 2013-2014

Corporate operated chain supply

Change in % Hotels Rooms Hotels Rooms Change in of no. of no. of rooms 2013 2013 2014 2014 rooms Corporate chain supply 13 1,884 13 1,875 -9 -0.5% Source: MKG Hospitality Database – Copyright 01/14

Occupancy rate, ADR and RevPAR (ADR and RevPAR in € VAT incl.)

Change in Change in Category OR ADR Change RevPAR OR RevPAR (%) 2013 (Pts) 2013 ADR (%) 2013 Midscale 65.8% 1.2 75.6 -3.1% 49.7 -1.4% Upscale 61.3% -1.7 93.1 -1.4% 57.1 -4.1% All categories 63.0% -0.6 86.0 -2.3% 54.2 -3.2%

Source: MKG Hospitality Database – Copyright 01/14

Italie Top brands by number of rooms on the Midscale segment

Share of the Brand market destination in the Brand Groups Hotels Rooms share on its brands’ supply in local segment the country

HOLIDAY INN IHG 1 325 28.8% 11.9% BEST WESTERN BEST WESTERN 3 234 20.7% 1.7% NH HOTELES NH HOTELES 1 231 20.5% 2.9% MERCURE ACCOR 2 187 16.6% 7.0% RAMADA HOTEL WYNDHAM HOTEL GROUP 1 152 13.5% 34.9% TOTAL 8 1,129 100%

Top brands by number of rooms on the Upscale segment

Share of the Brand market destination in the Brand Groups Hotels Rooms share on its brands’ supply in local segment the country MARRIOTT RENAISSANCE HOTELS 1 222 29.8% 55.2% INTERNATIONAL STARHOTEL STARHOTEL 1 173 23.2% 5.1% MGALLERY ACCOR 1 139 18.6% 10.5% STARWOOD HOTELS & LUXURY COLLECTION 1 123 16.5% 12.9% RESORTS UNA HOTELS & RESORT UNA HOTELS 1 89 11.9% 3.2% TOTAL 5 746 100% Source: MKG Hospitality Database – Copyright 01/14

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