2009 ACCS Resident Telephone Study Questionnaire
Final: September 28, 2009
NOTE: ITEMS IN ITALICS ARE NOT TO BE READ. INTRODUCTION
Hello, this is ______from ______, a national survey research firm. We’re conducting a survey on behalf of Arlington County about transportation issues and services among residents in your area and would like to include your household in the survey.
A. SCREENERS
IF RESPONDENT SPEAKS SPANISH, ASK Would you prefer that this interview be conducted in Spanish? IF YES, PLEASE PROCEED WITH SPANISH INTERVIEW
1. Are you aged 18 or older?
(DO NOT READ) 1. Yes SKIP TO Q2 2. No or refused SKIP TO Q1A
1A. May I please speak with someone in the household who is aged 18 or older?
(DO NOT READ) 1. Yes SKIP BACK TO Q1 2. No, not here SKIP TO Q1B 3. No, refused THANK & TERMINATE
1B. Is there a better time for me to call back and speak with someone in the household who is aged 18 and older?
(DO NOT READ) 1. Yes CALL BACK 2. No, refused, or don’t know THANK & TERMINATE
Page 1 2. The next couple of questions will be used for classification purposes. What is your current employment status? Are you …
1. Employed full-time (35 hours or more per week) 2. Employed part-time (less than 35 hours per week) 3. Looking for work, but not currently employed 4. Not employed (keeping house, retired, disabled, full-time student) 5. Other (SPECIFY) 9. Don’t know/Refused
3. What is your home zip code?
______
IF BETWEEN (OR INCLUDING) 22201 AND 22216, CONTINUE TO Q4, IF NOT, THANK & TERMINATE
4. About how long have you lived in Arlington County?
(DO NOT READ) 1. Less than 2 years 2. 2-5 years 3. 6-10 years 4. More than 10 years 5. I do not live in Arlington County THANK & TERMINATE 9. Don’t know/Refused
5. Which of the following types of housing best describes your home? Is it a …
1. Single-family, detached house 2. Condominium 3. Apartment building 4. Townhouse attached to other houses 5. Other (SPECIFY) 9. Don’t know/Refused
6. Please stop me when I get to the Arlington area in which you live.
1. Rosslyn 2. Court House 3. Clarendon 4. Virginia Square 5. Ballston 6. Columbia Pike SKIP TO Q9 7. Pentagon City 8. Crystal City 9. Shirlington SKIP TO DEFINE QUOTA GROUPINGS 10. North Arlington, North of Route 50 11. South Arlington, South of Route 50 12. None of these (SPECIFY AREA) 99. Don’t know/Refused
Page 2 6A. Please tell me the name of the civic association in the neighborhood where you live.
(DO NOT READ; BUT PROMPT IF RESPONDENT DOESN’T UNDERSTAND QUESTION) 1. Alcova Heights 2. Arlington Forest 3. Arlington Heights 4. Arlington Ridge 5. Arlington View 6. Arlington/East Falls Church 7. Arlingwood 8. Ashton Heights 9. Aurora Highlands 10. Ballston-Virginia Square 11. Barcroft 12. Bellvue Forest 13. Bluemont 14. Boulevard Manor 15. Buckingham 16. Chain Bridge Forest 17. Cherry Valley 18. Cherrydale 19. Clarendon-Courthouse 20. Claremont 21. Colonial Village 22. Columbia Forest 23. Columbia Heights 24. Columbia Heights West 25. Dominion Hills 26. Donaldson Run 27. Douglas Park 28. Dover-Crystal 29. East Barcroft 30. Fairlington 31. Forest Glen 32. Forest Hills 33. Foxcroft Heights 34. Glebewood 35. Glencarlyn 36. Gulf Branch 37. Highland Park – Overlee Knolls 38. Jefferson 39. John M. Langston 40. Leeway Overlee 41. Long Branch Creek 42. Lyon Park 43. Lyon Village 44. Madison Manor 45. Maywood 46. Maywood Mews 47. Nauck 48. North Highlands 49. North Rosslyn 50. Old Dominion 51. Old Glebe 52. Penrose 53. Radnor/Ft. Myer Heights
Page 3 54. Rivercrest 55. Riverwood 56. Rock Spring 57. Stafford-Albemarle-Glebe 58. Tara-Leeway Heights 59. Waverly Hills 60. Waycroft-Woodlawn 61. Westover Village 62. Williamsburg 63. Woodmont 64. Yorktown 65. Other (SPECIFY AREA) 99. Don’t know/Refused ASK 6B
SKIP TO INSTRUCTIONS BEFORE Q7
6B. To help us determine your civic area, please tell me the nearest cross-streets to your home?
IF RESPONDENT REFUSES OR SAYS “DON’T KNOW,” THANK & TERMINATE
INSTRUCTIONS BEFORE Q7: IF Q6 = 1 (ROSSLYN), AUTOCODE Q7 AS 1, AND SKIP TO Q8 IF Q6 = 2 (COURT HOUSE), AUTOCODE Q7 AS 2, AND SKIP TO Q8 IF Q6 = 3 (CLARENDON), AUTOCODE Q7 AS 3, AND SKIP TO Q8 IF Q6 = 4 (VIRGINIA SQUARE), AUTOCODE Q7 AS 4, AND SKIP TO Q8 IF Q6 = 5 (BALLSTON), AUTOCODE Q7 AS 5, AND SKIP TO Q8 IF Q6 = 7 (PENTAGON/PENTAGON CITY), AUTOCODE Q7 AS 8, AND SKIP TO Q8 IF Q6 = 8 (CRYSTAL CITY/NATIONAL AIRPORT), AUTOCODE Q7 AS 9, AND SKIP TO Q8
7. Which Metrorail station do you live nearest to? (CHOOSE ONLY ONE)
(DO NOT READ) 1. Rosslyn 2. Court House 3. Clarendon 4. Virginia Square – GMU 5. Ballston – MU 6. East Falls Church 7. Arlington Cemetery 8. Pentagon or Pentagon City 9. Crystal City or Ronald Reagan Washington National Airport 10. None of these SKIP TO Q9 99. Don’t know/Refused SKIP TO Q9
8. How far do you live from the nearest Metrorail station?
(DO NOT READ) 1. 1/4 mile or less (about 3 blocks) 2. More than 1/4 mile to 1/2 mile (about 4-5 blocks) 3. More than 1/2 mile to 3/4 mile (about 6-8 blocks) 4. More than 3/4 mile to 1 mile (about 8-10 blocks) 5. More than 1.0 mile (SPECIFY DISTANCE) 9. Don’t know/Refused
Page 4
IF Q6A = COLUMBIA HEIGHTS WEST, FOREST GLEN, BARCROFT, ALCOVA HEIGHTS, ARLINGTON HEIGHTS, PENROSE, FOXCROFT HEIGHTS, ARLINGTON VIEW, COLUMBIA HEIGHTS, DOUGLAS PARK, COLUMBIA FOREST, CLAREMONT, NAUCK, ARLINGTON RIDGE, OTHER, OR DON’T KNOW ASK Q9, OTHERWISE, SKIP TO Q10
9. How far do you live from Columbia Pike?
(DO NOT READ) 1. 1/4 mile or less (about 3 blocks) 2. More than 1/4 mile to 1/2 mile (about 4-5 blocks) 3. More than 1/2 mile to 3/4 mile (about 6-8 blocks) 4. More than 3/4 mile to 1 mile (about 8-10 blocks) 5. More than 1.0 mile (SPECIFY DISTANCE) 9. Don’t know/Refused
DEFINE QUOTA GROUPINGS
SHIRLINGTON – RESPONDENT ANSWERED 9 IN Q6A ORANGE LINE/BALLSTON-ROSSLYN – RESPONDENT ANSWERED 1 OR 2 IN Q8 AND 1, 2, 3, 4, OR 5 IN Q7 – 300 BLUE–YELLOW LINE/PENTAGON-CRYSTAL CITY – RESPONDENT ANSWERED 1 OR 2 IN Q8 AND 7, 8, OR 9 IN Q7 – 300 COLUMBIA PIKE – RESPONDENT ANSWERED 1 IN Q9 – 200 ALL OTHER – RESPONDENTS NOT ALREADY IN ANOTHER CATEGORY – 300
ONCE A QUOTA IS MET, DO NOT TERMINATE, BUT ASK “MINI QUESTIONNAIRE” QUESTIONS
DISTRIBUTION OF EMPLOYED VS. UNEMPLOYED, ETHNICITY, AND AREA WILL BE CHECKED DAILY TO MAKE SURE IT IS SIMILAR TO POPULATION AT LARGE. THOSE WHO ANSWER Q6B WILL BE CATEGORIZED DAILY SO THAT THE QUOTAS CAN BE UPDATED.
B. QUALITY OF LIFE AND TRANSPORTATION
10. Next, I have a few questions regarding your opinions on the area where you live. Overall, how would you rate the quality of life in Arlington County? By “quality of life” we mean “the general well-being of residents taking into consideration such things as the quality of education available, employment opportunities, the economy, personal safety, health, housing, recreation and entertainment opportunities, and so forth.”
Please use a scale of 1-5 where “1” means poor and “5” means excellent. Overall, how would you rate the quality of life in Arlington? (Don’t Poor Excellent Know) Scale: 1 2 3 4 5 9
Page 5 11. How satisfied you are with the transportation system in Arlington County. “Transportation system” means “all services and options available to residents that make it possible to travel in Arlington County, as well as the quality of those services.” This would include such things as bus and train routes and stops, the quality of the buses, the quality of the roads, support services for transit, bicycling, walking, carpooling, and so forth.” Overall, how satisfied are you with the Arlington County transportation system?
Please use a scale of 1-5 where “1” means that you are “not at all satisfied” and “5” means that you would be “very satisfied.”
Not at all Very (Don’t satisfied satisfied Know) Scale: 1 2 3 4 5 9
NOTE: Q12 HAS BEEN DELETED
12a Next, we have a few questions about what you believe to be the outcomes or benefits of ridesharing. Ridesharing refers to traveling by carpool, vanpool, bus, or train. It does not include one person driving alone. What personal benefits do you think people who rideshare receive from using these types of transportation? (DO NOT READ)
1 Save money 2 Avoid stress 3 Not need to have a car 4 Use travel time productively (e.g., read, work, sleep) 5 Have companionship when they travel 6 Arrive at work on time, less likely to be late 7 Get exercise, health benefits 8 Help the environment 9 Other (specify) ______88 No benefits 99 Don’t know
12b How do you think society benefits from ridesharing? That is, what impact or benefit does a community receive when people rideshare? (DO NOT READ)
1 Reduce air pollution, cleaner environment 2 Save energy 3 Reduce greenhouse gases 4 Less traffic, less congestion 5 Less wear and tear on roads 6 Other (specify) ______88 No benefits 99 Don’t know
12c Even though you might not carpool, vanpool, or ride a bus, how important to you is it that Virginia invests in programs to support and make these transportation options more available to residents? Please use a scale of 1 to 5 for your answer where “1” is “not at all important” and “5” is “very important.”
Not at all Very (Don’t Important Important Know) Scale: 1 2 3 4 5 9
Page 6 NOTE: Q13 – Q19 HAVE BEEN DELETED
C. COMMUTE TRAVEL PATTERNS
IF Q2 = 1 OR 2, CONTINUE WITH Q20 IF Q2 = 3, 4, 5, OR 9, SKIP TO INSTRUCTIONS BEFORE Q33
20. Now I have a few questions about your work schedule and your travel to work. For the following questions, if you have more than one job, please tell me only about your primary job. Do you work a compressed or flexible work schedule, for example, a full-time work week in fewer than five days or a schedule with flexible start and end times?
1. Yes 2. No or don’t know SKIP TO Q21
20A. What type of schedule do you use?
(DO NOT READ, UNLESS NEEDED TO CLARIFY) 1. 4/40 (4 10-hour days per week, 40 hours) (CODE Q21 AS 5 AND GO TO Q22) 2. 9/80 (9 days every 2 weeks, 80 hours) (CODE Q21 AS 5 AND GO TO Q22) 3. 3/36 (3 12-hour days per week, 36 hours - police, fire, hospitals) (CODE Q21 AS 5 AND GO TO Q22) 4. Flex-time or flexible work hours (core hours with flexible start & stop) 5. Work 5 or more days per week, 35 or more hours per week (RECODE Q20 = 2 AND GO TO Q21) 6. Other (SPECIFY) 9. Don’t know/Refuse
21. In a typical week, how many weekdays, Monday through Friday, are you assigned to work?
(DO NOT READ) 1. One 2. Two 3. Three 4. Four 5. Five 8 None SKIP TO INSTRUCTIONS BEFORE Q33 9 Don’t know/Refuse
22. And how many weekdays do you commute to a work location outside your home? (IF RESPONDENT SAYS, “VARIES BY WEEK” OR “DON’T KNOW”, PROMPT “What would you say would be most typical?”)
(DO NOT READ – NOTE: CANNOT EXCEED NUMBER IN Q21)
1. One 2. Two 3. Three 4. Four 5. Five 8 None – Ask Q23 9 Don’t know/Refuse
SKIP TO Q24
Page 7 23. So to be sure I understand, you work at home every day you work. Is that correct?
1. Yes 2. No (INTERVIEWER PROMPT, “So you commute to a work location outside of your home one or more days a week, is that correct?” GO BACK TO Q22)
23A. Are you self-employed with your primary work location at home?
1. Yes (CODE Q25, RESPONSE 11 FOR MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY UNTIL NUMBER OF DAYS REPORTED IN Q25 = NUMBER REPORTED IN Q21. IF Q21 = 1, 2, 3, OR 4, CODE REMAINING DAYS = RESPONSE 10. THEN SKIP TO INSTRUCTIONS BEFORE Q33) 2. No
23B. Do you telecommute every weekday you work?
1. Yes (CODE Q25, RESPONSE 2 FOR MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY UNTIL NUMBER OF DAYS REPORTED IN Q25 = NUMBER REPORTED IN Q21. IF Q21 = 1, 2, 3, OR 4, CODE REMAINING DAYS = RESPONSE 10. THEN SKIP TO INSTRUCTIONS BEFORE Q33) 2. No SKIP TO INSTRUCTIONS BEFORE Q33
24. Now I want to ask you about telecommuting, also called teleworking. For purposes of this survey, “telecommuters” are defined as “wage and salary employees who at least occasionally work at home or at a telework or satellite center during an entire work day, instead of traveling to their regular work place.” Based on this definition, are you a telecommuter?
1. Yes 2. No SKIP TO Q25 9. Don’t know/Refused SKIP TO Q25
24A. How often do you usually telecommute?
(DO NOT READ) 1 Less than one time per month/special projects/only in emergencies (e.g., sick child, snowstorm) 2 1-3 times a month 3 One day a week 4 Two days a week 5 or more times a week 6 Other (SPECIFY) 9. Don’t know/Refused
25. Now I’d like to know how you get to work. Thinking about LAST week, how did you get to work each day. Let’s start with Monday? … How about Tuesday? … Wednesday? …. Thursday? …. Friday?
PROGRAMMING NOTE: WHEN ASKING ABOUT TRAVEL ON TUESDAY – FRIDAY, DO NOT REPEAT THE INTRO (“Now I’d like to know…”) ASK ONLY “How about Tuesday?” Wednesday? Thursday? … Friday?
IF RESPONDENT SAYS HE/SHE DID NOT WORK ANY DAYS LAST WEEK, ASK, “Then please tell me about how you would travel in a typical week.”
IF RESPONDENT MENTIONS “SICK, VACATION, HOLIDAY, BUSINESS TRAVEL” FOR A PARTICULAR DAY, ASK “If you had worked that day, how would you likely have traveled to work?”
Page 8 IF RESPONDENT MENTIONS MORE THAN ONE MODE ON ANY DAY, PROMPT FOR THE MODE USED FOR THE LONGEST DISTANCE PORTION OF THE TRIP.
IF Q20A = 1, 2, OR 3 AND RESPONDENT DOES NOT MENTION "CWS DAY OFF" (RESPONSE 1), ASK: “You said you typically work a compressed work schedule. Did you have a compressed work schedule day off last week?”
IF Q24A = 4, 5, OR 6 AND RESPONDENT DOES NOT MENTION "TELEWORK/TELECOMMUTE" (RESPONSE 2), ASK: “You said you typically telework one or more days per week. Did you telework last week?”
IF RESPONDENT SAYS TRAVEL TO WORK IN A CAR, TRUCK, OR VAN, SAY, Were you alone in the vehicle? IF YES, REPORT RESPONSE 3. IF NO, REPORT RESPONSE 7
IF ALL WEEKDAYS IN Q21 ARE ACCOUNTED FOR BY MODES 1-9 IN Q25 BEFORE ALL WEEKDAYS ARE COUNTED, ASK: You said you typically work only (NUMBER OF WEEKDAYS REPORTED IN Q21) per week. Were the weekdays I haven’t asked you about regular days off for you last week? IF RESPONSE IS YES, AUTOFILL REMAINING DAYS WITH CODE 10; OTHERWISE CONTINUE AND RECORD MODES USED FOR THOSE DAYS
Mode/Day of Week Mon Tues Wed Thur Fri 1. Compressed work schedule day off 1 1 1 1 1 2. Telecommute/telework 2 2 2 2 2 3. Drive alone in your car, truck, or van, motorcycle, taxi 3 3 3 3 3 4. Ride the Metrorail 4 4 4 4 4 5. Rode a bus (public or private bus, shuttle) 5 5 5 5 5 6. Ride a Commuter rail (including MARC, VRE, Amtrak, 6 6 6 6 6 other commuter train) 7. Carpool or vanpool (including carpool w/family member, 7 7 7 7 7 dropped off, slug/casual carpool) 8. Ride a bicycle 8 8 8 8 8 9. Walk 9 9 9 9 9 10. Regular day off (non-CWS) 10 10 10 10 10 11. Self-employed, work at home (other than telework) 11 11 11 11 11
MODE WITH HIGHEST NUMBER OF DAYS SHOULD BE CODED AS “PRIMARY MODE.” IF NO ONE MODE HAS A HIGHEST NUMBER, SELECT “PRIMARY MODE” IN FOLLOWING PRIORITY ORDER FROM THE MODES WITH THE HIGHEST COUNTS: 4. METRORAIL 5. BUS 8. BICYCLE 9. WALK 7. CARPOOL OR VANPOOL 6. COMMUTER RAIL 3. DRIVE ALONE 2. TELEWORK 11. SELF-EMPLOYED, WORK AT HOME
IF PRIMARY MODE IS SELF-EMPLOYED, WORK AT HOME, SKIP TO INSTRUCTIONS BEFORE Q33 IF PRIMARY MODE IS TELEWORK AND RESPONDENT DOES NOT HAVE ANY OTHER MODE DAYS, SKIP TO INSTRUCTIONS BEFORE Q33
Page 9 26. How many miles is it from your home to your usual work location? (IF LESS THAN 1 MILE, RECORD AS 0.5)
Number of miles (UP TO ONE TENTH PLACE) 777 Work at multiple locations 999 Don’t know/Refuse
PROGRAMMER NOTE – IN Q27, USE THE FORMS OF PRIMARY MODE SHOWN
27. You indicated you [PRIMARY MODE FROM Q25: ride Metrorail, ride a bus, bicycle, walk, carpool or vanpool, ride commuter rail, drive alone, telework] to work most days, how long have you been using this type of transportation for your trip to work?
Number of months ______OR Number of years ______999 Don’t know/Refuse
INSTRUCTIONS BEFORE Q28: IF Q27 IS 24 OR LESS MONTHS OR 2 OR LESS YEARS, ASK Q28 IF Q27 IS 25 OR MORE MONTHS OR 3 OR MORE YEARS AND PRIMARY MODE IS RIDE BICYCLE GO TO Q29A IF Q27 IS 25 OR MORE MONTHS OR 3 OR MORE YEARS AND PRIMARY MODE IS NOT RIDE BICYCLE GO TO Q30 IF Q27= DK/REFUSED GO TO Q30
PROGRAMMER NOTE – IN Q28, USE THE FORMS OF PRIMARY MODE SHOWN
28. What type of transportation did you use to get to work before you started [PRIMARY MODE: riding Metrorail, riding a bus, bicycling, walking, carpooling or vanpooling, riding commuter rail, driving alone, teleworking]? (ACCEPT MULTIPLE MODES)
(DO NOT READ) 1 Compressed work schedule 2 Telecommute 3 Drive alone, taxi, motorcycle 4 Ride Metrorail or subway train 5 Ride a Bus 6 Ride commuter train (VRE, MARC, Amtrak) 7 Carpool (including casual carpool or slug) 8 Vanpool 9 Bicycle 10 Walk 11 Self-employed, work at home 12 Didn’t work then 13 Other (SPECIFY) 99 Don’t know/Refuse
Page 10 PROGRAMMER NOTE – IN Q28A, USE THE FORMS OF PRIMARY MODE SHOWN
28A. What motivated you to start [PRIMARY MODE: riding Metrorail, riding a bus, bicycling, walking, carpooling or vanpooling, riding commuter rail, driving alone, teleworking]?
(DO NOT READ; ACCEPT MULTIPLE RESPONSES FOR 1-31) Personal circumstances/preferences 1. Save money, issues with the economy 2. High gas prices 3. Environmental reasons (lower carbon footprint, greenhouse gas emissions) 4. Changed jobs/work hours, moved to a different residence, employer or worksite moved 5. No parking, Save time 6. No vehicle available 7. Vehicle became available 8. To stay with family/children 9. Avoid congestion, stress 10. Close to work or transportation pick up/ drop off location 11. Afraid of or didn’t like previous form of transportation 12. Convenient (NOT AN ANSWER, PROBE FOR WHY IT’S CONVENIENT) 13. Get exercise
Commute Services/Programs 14. Metrockek, SmartBenefits, transit subsidy 15. Carpool subsidy or financial incentive (NuRide) 16. Transit route or schedule information 17. Found, help finding carpool / vanpool partner 18. Reserved parking for carpools or vanpools 19. Bicycle route information 20. Employer let me start telecommuting 21. Guaranteed ride home (GRH) 22. Other employer assistance or program (SPECIFY) 23. New option that became available
Information/Promotion 24. Advertising 25. Newsletter, Solutions 26. Arlington County Commuter Services, ATP 27. CommuterPage.com, CommuterDirect.com 28. The Commuter Store 29. Other commuter assistance service 30. Word of mouth/recommendation
31. Other (SPECIFY) 99. Don’t know/Refuse (SKIP TO INSTRUCTIONS BEFORE Q29)
IF Q28A = 1 OR 2 OR 1 AND 2 ONLY, AND NO OTHER RESPONSES, AUTOCODE Q28B AS 4 AND SKIP TO INSTRUCTIONS BEFORE Q28C.
Page 11 28B. How important were economic reasons (such as saving money or reducing your gas expense) in motivating you to make that switch, as compared to the other reasons you just mentioned? Were economic reasons …
(ONLY READ RESPONSES 1 – 3) 1. More important than other reasons 2. Less important than other reasons 3. About the same importance as other reasons 4. Economic reasons only 9. Don’t know/refuse
INSTRUCTIONS BEFORE Q28C: IF Q28A = 3 ONLY, AND NO OTHER RESPONSES, AUTOCODE Q28C AS 4 AND SKIP TO INSTRUCTIONS BEFORE Q29.
28C. How important were environmental reasons (such as reducing your carbon footprint or greenhouse gas emissions), in motivating you to make that switch, as compared to the reasons you just mentioned? Were environmental reasons…
(ONLY READ RESPONSES 1 – 3) 1. More important than other reasons 2. Less important than other reasons 3. About the same importance as other reasons 4. Environmental reasons only 9. Don’t know/refuse
INSTRUCTIONS BEFORE Q29: IF PRIMARY MODE IS NOT BICYCLE, BUT Q25 = 8 (RIDE A BICYCLE) FOR ANY NUMBER OF DAYS, ASK Q29, OTHERWISE, GO TO Q30.
29. You said you also ride a bicycle to work some days. How long have you been riding your bicycle to work?
Number of months ______OR Number of years ______999 Don’t know/Refuse
29A. What motivated you to ride your bicycle to work?
(DO NOT READ; ACCEPT MULTIPLE RESPONSES FOR 1-31) Personal circumstances/preferences 1 Save money, issues with the economy 2 High gas prices 3 Environmental reasons (lower carbon footprint, greenhouse gas emissions) 4 Changed jobs/work hours, moved to a different residence, employer or worksite moved 5 No parking, Save time 6 No vehicle available 7 Vehicle became available 8 To stay with family/children 9 Avoid congestion, stress 10 Close to work or transportation pick up/ drop off location 11 Afraid of or didn’t like previous form of transportation 12 Convenient (NOT AN ANSWER, PROBE FOR WHY IT’S CONVENIENT) 13 Get exercise
Page 12 Commute Services/Programs 14 Metrockek, SmartBenefits, transit subsidy 15 Carpool subsidy or financial incentive (NuRide) 16 Transit route or schedule information 17 Found, help finding carpool / vanpool partner 18 Reserved parking for carpools or vanpools 19 Bicycle route information 20 Employer let me start telecommuting 21 Guaranteed ride home (GRH) 22 Other employer assistance or program (SPECIFY) 23 New option that became available
Information/Promotion 24 Advertising 25 Newsletter, Solutions 26 Arlington County Commuter Services, ATP 27 CommuterPage.com, CommuterDirect.com 28 The Commuter Store 29 Other commuter assistance service 30 Word of mouth/recommendation 31 Other (SPECIFY)
99. Don’t know/Refuse
30. In the past year, have you used or tried any other type of transportation that you’re not using now, for your trip to work?
1. Yes 2. No SKIP TO INSTRUCTIONS BEFORE Q33 3. Don’t know/Refused SKIP TO INSTRUCTIONS BEFORE Q33
30A. What was that type of transportation?
(IF A RESPONSE IN Q30A MATCHES A RESPONSE IN Q25 FOR ONE OR MORE DAYS, INTERVIEWER PROMPT, “You said you [MATCHING MODE FROM Q25] to work now. Did you try any other type of transportation that you’re not using now? IF YES, CODE RESPONSE IN Q30A. IF NO, RECODE Q30 = 2, THEN SKIP TO INSTRUCTIONS BEFORE Q33)
(DO NOT READ; ACCEPT MULTIPLE RESPONSES) 1. Compressed work schedule 2. Telecommute 3. N/A 4. Ride Metrorail or subway 5. Ride a bus or buspool 6. Ride commuter rail (VRE, MARC, Amtrak) 7. Carpool (including casual carpool or slug) 8. Vanpool 9. Bicycle 10. Walk 11. Other (SPECIFY) 99. Don’t know/Refused SKIP TO INSTRUCTIONS BEFORE Q33
Page 13 31. What motivated you to try a new type of transportation to work?
(DO NOT READ; ACCEPT MULTIPLE RESPONSES FOR 1-31) Personal circumstances/preferences 1. Save money, issues with the economy 2. High gas prices 3. Environmental reasons (lower carbon footprint, greenhouse gas emissions) 4. Changed jobs/work hours, moved to a different residence, employer or worksite moved 5. No parking, Save time 6. No vehicle available 7. Vehicle became available 8. To stay with family/children 9. Avoid congestion, stress 10. Close to work or transportation pick up/ drop off location 11. Afraid of or didn’t like previous form of transportation 12. Convenient (NOT AN ANSWER, PROBE FOR WHY IT’S CONVENIENT) 13. Get exercise
Commute Services/Programs 14. Metrockek, SmartBenefits, transit subsidy 15. Carpool subsidy or financial incentive (NuRide) 16. Transit route or schedule information 17. Found, help finding carpool / vanpool partner 18. Reserved parking for carpools or vanpools 19. Bicycle route information 20. Employer let me start telecommuting 21. Guaranteed ride home (GRH) 22. Other employer assistance or program (SPECIFY) 23. New option that became available
Information/Promotion 24. Advertising 25. Newsletter, Solutions 26. Arlington County Commuter Services, ATP 27. CommuterPage.com, CommuterDirect.com 28. The Commuter Store 29. Other commuter assistance service 30. Word of mouth/recommendation
31. Other (SPECIFY) 99. Don’t know/Refuse (SKIP TO Q32)
IF Q31 = 1 OR 2 OR 1 AND 2 ONLY, AND NO OTHER RESPONSES, AUTOCODE AS 4 AND SKIP TO INSTRUCTIONS BEFORE Q31B.
31A. How important were economic reasons (such as saving money or reducing your gas expense) in motivating you to try a new mode of transportation, as compared to the other reasons you just mentioned? Were economic reasons …
(ONLY READ RESPONSES 1 – 3) 1. More important than the other reasons you mentioned 2. Less important than the other reasons you mentioned 3. About the same importance as the other reasons you mentioned 4. Economic reasons only 9. Don’t know/refuse
Page 14 INSTRUCTIONS BEFORE Q31B: IF Q31 = 3 ONLY, AND NO OTHER RESPONSES, AUTOCODE AS 4 AND SKIP TO Q32.
31B. How important were environmental reasons (such as reducing your carbon footprint or greenhouse gas emissions), in motivating you to try a new mode of transportation, as compared to the reasons you just mentioned? Were environmental reasons…
(ONLY READ RESPONSES 1 – 3) 1. More important than the other reasons 2. Less important than the other reasons 3. About the same importance as the other reasons 4. Environmental reasons only 9. Don’t know/refuse
32. Why didn’t you continue using this type of transportation?
(DO NOT READ; ACCEPT MULTIPLE RESPONSES FOR 1-19) 1. too inconvenient 2. cost too much 3. gas prices fell 4. took too much time 5. safety concerns 6. job changes - job, work site, schedule 7. need vehicle during or after work 8. vehicle became unavailable/unreliable 9. moved home location 10. didn’t like pool partners 11. new/changes in employer program 12. bus or rail schedule or route change 13. child-related activities (e.g., school) 14. circumstantial (e.g., car became available) 15. used only temporarily (e.g., car in shop) 16. weather related 17. parking issue 18. lost carpool partner 19. bought a hybrid or compressed natural gas (CNG) vehicle 20. Other (SPECIFY)
99. Don’t know/refused
E. NON-COMMUTE TRIPS –
INSTRUCTIONS BEFORE Q33: IF Q2 = 1 OR 2, ASK EMPLOYED INTRODUCTION IF Q2 = 3, 4, 5, OR 9 ASK NOT EMPLOYED INTRODUCTION
EMPLOYED INTRODUCTION Next, I want to ask a few questions about trips or stops you made yesterday that were for purposes other than getting to or from work. These could include, for example, trips for shopping, errands, recreation or social purposes, meals, personal appointments, or to pick someone up or drop someone off.
NOT EMPLOYED INTRODUCTION Next, I want to ask a few questions about trips or stops you made yesterday for any purpose, such as shopping, errands, recreation or social purposes, meals, personal appointments, or to pick someone up or drop someone off.
Page 15
33. Did you make any such trips yesterday, even if they were short trips?
1. Yes 2. No 9. Don’t know/Refused
IF Q33 = 2 OR 9, AUTOCODE Q33A = 0, THEN SKIP TO Q33D
33A About how many trips did you make? If you made more than one stop in a trip, such as dropping someone off on the way to shop, count them as separate trips. And please count the return trip also.
_____ Number of trips/stops
IF Q33A = 0, SKIP TO Q33D IF Q33A > 0, CONTINUE
NOTE: Q33B HAS BEEN DELETED
33C Next, how many of these trips or stops did you make by each of the following types of transportation. How many did you make by [ROTATE AND READ MODES 1-5].
IF NUMBER OF TRIPS REPORTED < NUMBER REPORTED IN Q33A, ASK, “How did you make the other trips?” THEN RECORD NUMBER IN RESPONSE 6 AND SPECIFY OTHER MODE(S)
MODE TYPE Number of Stops 1 Driving alone or by taxi ______2 Traveling with someone in a car or truck ______3 Bus/train/Metrorail ______4 Walk ______5 Bicycle ______6 Other (specify) ______
33D. In the past three months, about how many times did you ride a bicycle for a purpose other than for exercise or recreation, such as to run errands, visit friends or family, etc?
0 Did not make any trips by bicycle SKIP TO Q33J ______(number of times)
777. Too many to count 888. Don’t know 999. Refused SKIP TO Q33J
Page 16 33E. For what purposes did you make these trips? IF RESPONDENT SAYS “exercise” OR “recreation,” SAY, “other than for exercise or recreation.” AND CHOOSE RESPONSE 7
(DO NOT READ, ACCEPT MULTIPLE RESPONSES FOR 1 – 7) 1. Run an errand 2. Entertainment (go to the zoo, movies, etc) 3. Go to a personal appointment (doctors, etc) 4. Shop 5. Visit friends or family 6. Get to work 7. Exercise or recreation 8. Other (SPECIFY) 9. Don’t know/refused
NOTE – Q33F WAS MOVED FROM Q33H 33F. Why did you choose to ride a bicycle for these trips?
(DO NOT READ, ACCEPT MULTIPLE RESPONSES FOR 1 – 10) 1 Exercise 2 Like being outside, fresh air 3 Don’t have a car 4 Didn’t want to park 5 Could not get there by transit 6 Too far to walk 7 Good for the environment 8 Save money, reduce gas usage 9 Reduce driving 10 Enjoy it 11 Someone else wanted to ride 12 Other (SPECIFY) 99 Don’t know/refused
ONLY ASK Q33G IF Q33D = 777 (TOO MANY TO COUNT) OR 888 (DON’T KNOW). OTHERWISE, SKIP TO INSTRUCTIONS BEFORE Q33J
33G. How many trips do you generally make in a week by bicycle?
_____ trips
IF Q33D = 0, INSERT “ride a bicycle” IN Q33J IF Q33D > 0, INSERT “ride a bicycle more often” IN Q33J
Page 17 33J What could Arlington County do to make it easier for you to [ride a bicycle, ride a bicycle more often]? [OPEN END, PROBE – ANYTHING ELSE?]
(DO NOT READ, CHOOSE AS MANY AS APPLY FOR OPTIONS 1 - 13) 1 Provide bike sharing opportunities or rentals 2 Make the area safer (NOT AN ANSWER, PROBE FOR HOW TO MAKE IT SAFER) 3 Put in more bike trails 4 Put in separate bike lanes 5 Put in cycle tracks 6 Add lightingtno bike paths or bike lanes 7 Add signage or roadway markings along bike lanes to alert motorists 8 Provide bike showers 9 Provide bike lockers 10 Provide bike racks 11 Provide more connections to bike trails 12 Provide educational opportunities 13 Provide partner matching opportunities (someone to ride my bicycle with) 14 Other (SPECIFY) 15 There is nothing the county could do to get me to ride a bicycle 99 Don’t know/Refused
34. In the past year, have you made any of the following travel-related changes? Please answer yes or no to each of the following. Have you . . .
ONLY ASK RESPONSES 1–7, DO NOT READ RESPONSE 8. IF RESPONDENT ANSWERS “NO” TO EACH OF RESPONSES 1–7, CODE RESPONSE 8. ACCEPT MULTIPLE RESPONSES FOR 1–7. 1. Reduced the number of trips you make weekly 2. Combined multiple stops into one trip rather than making multiple trips 3. Shopped or conducted personal business at destinations that are closer to your home or work 4. Made more non-work related trips by walking 5. Made more non-work related trips by bicycling 6. Used a bus or Metrorail more for non-work related trips 7. Purchased a hybrid or more fuel-efficient car 8. None of these SKIP TO Q36 9. Don’t know/Refused (SKIP TO Q36)
35. What motivated you to make those changes?
(DO NOT READ; ACCEPT MULTIPLE RESPONSES FOR 1-19) Personal circumstances/preferences 1 Save money, issues with the economy 2 High gas prices 3 Environmental reasons (lower carbon footprint, greenhouse gas emissions) 4 No parking, high parking charge 5 Save time 6 Tired of driving 7 No vehicle available 8 Avoid congestion, stress 9 Convenient (NOT AN ANSWER, PROBE FOR WHY IT’S CONVENIENT) 10 Get exercise
Page 18 Information/Promotion 11 Advertising, newspaper article, news story 12 Brochure or pamphlet 13 CommuterPage.com, CommuterDirect.com 14 The Commuter Store 15 Other commuter assistance service 16 Word of mouth/recommendation 17 Transit agency information 18 Bus stop station information 19 Other (SPECIFY) 99. Don’t know Refuse (SKIP TO Q36)
IF Q35 = 1 OR 2 OR 1 AND 2 ONLY, AND NO OTHER RESPONSES, AUTOCODE AS 4 AND SKIP TO INSTRUCTIONS BEFORE Q35B.
35A. How important were economic reasons (such as saving money or reducing your gas expense) in motivating you to make a travel-related change, as compared to the other reasons you just mentioned? Were economic reasons …
(ONLY READ RESPONSES 1 – 3) 1. More important than other reasons 2. Less important than other reasons 3. About the same importance as other reasons 4. Economic reasons only 9. Don’t know/refuse
INSTRUCTIONS BEFORE Q35B: IF Q35 = 3 ONLY, AND NO OTHER RESPONSES, AUTOCODE AS 4 AND SKIP TO Q36.
35B. How important were environmental reasons (such as reducing your carbon footprint or greenhouse gas emissions), in motivating you to make a travel-related change, as compared to the reasons you just mentioned? Were environmental reasons…
(ONLY READ RESPONSES 1 – 3) 1. More important than other reasons 2. Less important than other reasons 3. About the same importance as other reasons 4. Environmental reasons only 9. Don’t know/refuse
Page 19 F. TRANSIT AND TRANSPORTATION SERVICES
NO Q39
IF Q9 = 1 OR 2 (within ½ mile of Columbia Pike), ASK Q36, IF Q7 = 7, 8, OR 9 AND Q 8 = 1 OR 2 (Arlington Cemetery, Crystal City, Pentagon City), SKIP TO Q37 ALL OTHERS, SKIP TO Q38\
36 You mentioned that you live near Columbia Pike. In a typical week, how many times do you ride a bus traveling along Columbia Pike? (DO NOT READ)
1 Never, 0 times per week 2 1-2 times per week 3 3-5 times per week 4 6-10 times per week 5 11 or more times per week 9 Don’t know/refuse
36a If a streetcar operated along Columbia Pike, running every 10 minutes, with connections to Metrorail, Pentagon City, and Crystal City, how many times per week do you think you would use this service? (DO NOT READ)
1 Never, 0 times per week 2 1-2 times per week 3 3-5 times per week 4 6-10 times per week 5 11 or more times per week 9 Don’t know/refuse
36b If this streetcar ran every 5 minutes, how many times per week do you think you would use the service? (DO NOT READ)
1 Never, 0 times per week 2 1-2 times per week 3 3-5 times per week 4 6-10 times per week 5 11 or more times per week 9 Don’t know/refuse
SKIP TO Q38
37 You mentioned that you live near the Metrorail Blue Line. In a typical week, how many times do you ride a bus or Metrorail to or through Crystal City or Pentagon City? (DO NOT READ)
1 Never, 0 times per week 2 1-2 times per week 3 3-5 times per week 4 6-10 times per week 5 11 or more times per week 9 Don’t know/refuse
Page 20 37a If a streetcar operated into or through Crystal City and Pentagon City, running every 10 minutes, with connections to Metrorail and Columbia Pike, how many times per week do you think you would use this service? (DO NOT READ)
1 Never, 0 times per week 2 1-2 times per week 3 3-5 times per week 4 6-10 times per week 5 11 or more times per week 9 Don’t know/refuse
37b If this streetcar ran every 5 minutes, how many times per week do you think you would use the service? (DO NOT READ)
1 Never, 0 times per week 2 1-2 times per week 3 3-5 times per week 4 6-10 times per week 5 11 or more times per week 9 Don’t know/refuse
38. Next, I’d like to know about transportation information or services you might have seen or used recently. In the past year, have you sought information on types of transportation you could use to get around Arlington County or the Washington metropolitan region or services that could help you get around?
1. Yes 2. No SKIP TO Q41 10. Don’t know/Refuse SKIP TO Q41
40. What information or services were you seeking?
(DO NOT READ, ACCEPT MULTIPLE RESPONSES FOR 1 - 12) 1. Transit schedule / route information 2. Metro fares, Metro passes 3. Carpool, vanpool (rideshare) information 4. MetroChek, SmartBenefits 5. Telecommute information 6. Bicycle, walking information 7. Park & ride lot information, parking information 8. Road construction information 9. Help finding carpool/vanpool partners, matchlist 10. Guaranteed ride home 11. Travel directions, driving directions 12. Other (SPECIFY) 99. Don’t know/Refuse
NOTE: Q41-Q41A HAVE BEEN DELETED
42. Now, I’m going to read you a list of organizations and programs that provide transportation information and assistance to Arlington residents. As I read each one, please tell me if you have heard of the organization or service, and if so, if you have used any of these services. You may have already mentioned one or more of these services in the last question. If so, please let me know if you have used the service.
Page 21
Page 22 Organization/Service [ROTATE] Have heard Have heard of Have not heard of Don’t of and used but not used this organization know this service this service or service 1. Arlington County Commuter 1 2 3 9 Services (ACCS) 2. The Commuter Store 1 2 3 9 3. CommuterPage.com 1 2 3 9 4. CommuterDirect.com 1 2 3 9 5. WALKArlington 1 2 3 9 6. BikeArlington 1 2 3 9 7. Arlington Transportation Partners 1 2 3 9 (ATP) 8. Arlington Transit (ART) 1 2 3 9 9. Metro / Washington Metropolitan 1 2 3 9 Area Transit Authority (WMATA) 10. Commuter Connections 1 2 3 9
IF RESPONSE IS 3 (HAVE NOT HEARD) OR 4 (DK) TO EACH OF 1-10, CODE RESPONSE 11
11. None of these
NO Q43
G. EMPLOYER-PROVIDED COMMUTE SERVICES
INSTRUCTIONS BEFORE Q44: IF RESPONSE IN Q2 IS 3, 4, 5 OR 9 (NOT EMPLOYED) GO TO INSTRUCTIONS BEFORE Q47 IF RESPONSE IN Q23A IS 1 (SELF-EMPLOYED, WORK AT HOME) OR RESPONSE IN Q23B IS 2 (FULL-TIME TELECOMMUTER) GO TO INSTRUCTIONS BEFORE Q47 OTHERWISE ASK Q44
44. Next, please tell me if your employer offers any of the following services or benefits to help you with your commute and if you have used the services? How about . . . (FOR SECOND AND THIRD RESPONSE , ALSO SAY “Does your employer provide . . . “ IF YES TO ANY REPSONSE AND RESPONDENT DOES NOT VOLUNTEER IF USED, ADD, “Have you used this service?”
PROGRAMMING NOTE: INCLUDE THE INTRO SENTENCE ONLY ON THE FIRST SERVICE NAMED – DO NOT REPEAT THE INTRO ON SUBSEQUENT SERVICES ADD “Does your employer provide . . . “ ONLY TO RESPONSE 5 (GUARANTEED RIDE HOME) AND RESPONSE 6 (CARSHARE, ZIPCAR ACCOUNT) IF THOSE ARE NOT THE SECOND OR THIRD RESPONSE)
Page 23 (ROTATE AND READ RESPONSES 1-10. ACCEPT MULTIPLE RESPONSES. IF RESPONSE IS 3 (NOT OFFERED) OR 4 (DK) TO EACH OF 1-10, CODE RESPONSE 11)
Service Offered Offered Not DK and used Not used offered 1 Help finding a carpool or vanpool partner, 1 2 3 4 also known as ridematching 2 Transit schedule/route information 1 2 3 4 3 Opportunity to telecommute or telework 1 2 3 4 4 Bicycle/walking information or services 1 2 3 4 5 Guaranteed ride home 1 2 3 4 6 Carshare, ZipCar account 1 2 3 4 7 Metrochek, SmartBenefits, discount transit passes, 1 2 3 4 or other financial benefit for using transit 8 Subsidy or other financial 1 2 3 4 benefit for carpools/vanpools 8 Reserved or preferred parking for carpools/vanpools 1 2 3 4 10 Free parking 1 2 3 4
99 None of these
INSTRUCTIONS BEFORE Q46: CURRENT TRANSIT RIDES/VANPOOLERS/CARPOOLERS IF Q25 = 4, 5, 6, OR 7, ANY NUMBER OF DAYS, SKIP TO INSTRUCTIONS BEFORE Q47
RESPONDENTS WHO HAVE ACCESS TO SUBSIDY IF Q44 = 1 OR 2 (SERVICE IS OFFERED) FOR ANY OF SERVICES 8, 9, OR 10, AUTOCODE Q46 = 7 AND SKIP TO INSTRUCTIONS BEFORE Q47
46. If your employer or another organization offered a subsidy or other financial benefit for commuters who use transit, vanpooling, carpooling, or bicycling how likely would you be to try one of these types of transportation for your trip to work?
Please use a scale of 1-5 where “1” means that you would be “not at all likely to try one of these types” and “5” means that you would be “very likely to try one of these types.”
Not at all Very (Don’t likely likely Know) Scale: 1 2 3 4 5 9
Employer offers now
Page 24 H. RESIDENTIAL TRANSPORTATION SERVICES
INSTRUCTIONS BEFORE Q47: RESIDENTS WHO LIVE IN CONDOMINIUMS, APARTMENTS, OR TOWNHOMES IF Q5 = 1, 5, OR 9, SKIP TO Q51
47. We are also interested in the types of travel assistance services that might be available to you in your home area. Does anyone in your residential complex or building, such as a property manager or concierge, offer information or services to help you get around Arlington or around the Washington area?
1. Yes 2. There is no property manager or concierge 3. No services or information offered 99. Don’t know/Refused
48. Is there a self-service information display or kiosk in the complex or building that provides information on local transportation services?
1. Yes 2. No 99. Don’t know/Refused
IF Q47 OR Q48 = 1, ASK Q49, OTHEWISE, SKIP TO Q51
49. Next, please tell me which of the following information or services are available to residents of your building or complex and if you have used the services? How about . . .? IF YES TO ANY REPSONSE AND RESPONDENT DOES NOT VOLUNTEER IF USED, ADD, “Have you used this service?”
(ROTATE AND READ 1-7, ACCEPT MULTIPLE RESPONSES FOR 1-7) IF RESPONSE IS 3 (NOT OFFERED) OR 4 (DK) TO EACH OF 1-5, CODE RESPONSE 6)
Service Offered Offered Not DK and used Not used offered 1. Transit schedules, transit or bike maps 1 2 3 4 2. Transportation information sessions or fairs 1 2 3 4 3. Metro SmarTrip cards, or other transit fares 1 2 3 4 4. Bike racks 1 2 3 4 5. Parking designated for carpools 1 2 3 4
6. None of these
NO Q50
Page 25 I. ACTIONS TAKEN AS A RESULT OF SERVICES USED
51. ASK ONLY ONE OF THE FOLLOWING BELOW DEPENDING ON ANSWERS TO PRIOR QUESTIONS. IF RESPONDENT WAS CODED 11 IN Q42, 11 IN Q44, AND 6 IN Q49 OR WAS SKIPPED IN Q42, Q44, Q49, GO TO Q53
USED COUNTY SERVICES, EMPLOYER SERVICES, RESIDENTIAL SERVICES IF RESPONDENT GAVE ANY ANSWER OTHER THAN 11 IN Q42, 11 IN Q44, OR 6 IN Q49, AND WAS NOT SKIPPED PAST THOSE QUESTIONS, ASK “Earlier you indicated that you have used travel information or services provided by a County or regional organization, services provided by your employer, and services provided by your residential building or complex. After using these services, did you start using any of the following forms of transportation or begin using any of them more often?”
USED COUNTY SERVICES, EMPLOYER SERVICES IF RESPONDENT GAVE ANY ANSWER OTHER THAN 11 IN Q42, 11 IN Q44, BUT WAS CODED AS 6 IN Q49 OR WAS SKIPPED PAST Q50, ASK “Earlier you indicated that you have used travel information or services provided by a County or regional organization and services provided by your employer. After using these services, did you start using any of the following forms of transportation or begin using any of them more often?”
USED COUNTY SERVICES, RESIDENTIAL SERVICES IF RESPONDENT GAVE ANY ANSWER OTHER THAN 11 IN Q42, 6 IN Q49, BUT WAS CODED AS 11 IN Q44 OR WAS SKIPPED PAST Q44, ASK “Earlier you indicated that you have used travel information or services provided by a County or regional organization and services provided by your residential building or complex. After using these services, did you start using any of the following forms of transportation or begin using any of them more often?”
USED EMPLOYER SERVICES, RESIDENTIAL SERVICES IF RESPONDENT WAS CODED AS 11 IN Q42 OR WAS SKIPPED PAST THAT QUESTION, BUT GAVE ANY OTHER ANSWER THAN 11 IN Q44, AND 6 IN Q49, ASK “Earlier you indicated that you have used travel information or services provided by your employer and services provided by your residential building or complex. After using these services, did you start using any of the following forms of transportation or begin using any of them more often?”
USED COUNTY SERVICES IF RESPONDENT GAVE ANY ANSWER OTHER THAN 11 IN Q42, BUT WAS CODED AS 11 IN Q44 OR 6 IN Q49, OR WAS SKIPPED PAST THOSE QUESTIONS, ASK “Earlier you indicated that you have used travel information or services provided by a County or regional organization. After using these services, did you start using any of the following forms of transportation or begin using any of them more often?”
USED EMPLOYER SERVICES IF RESPONDENT WAS CODED AS 11 IN Q42 AND 6 IN Q49 OR WAS SKIPPED PAST THOSE QUESTIONS, BUT GAVE ANY OTHER ANSWER THAN 11 IN Q44, ASK “Earlier you indicated that you have used travel information or services provided by your employer. After using these services, did you start using any of the following forms of transportation or begin using any of them more often?”
USED RESIDENTIAL SERVICES IF RESPONDENT WAS CODED AS 11 IN Q42, AND 11 IN Q44 OR WAS SKIPPED PAST THOSE QUESTIONS, BUT GAVE ANY OTHER ANSWER THAN 6 IN Q49, ASK “Earlier you indicated that you have used travel information or services provided by your residential building or complex. After using these services, did you start using any of the following forms of transportation or begin using any of them more often?”
Page 26
(ROTATE RESPONSES) Began using Use more No/DK 1. Bus 1 2 3 2. Metrorail 1 2 3 3. Walking 1 2 3 4. Bicycling 1 2 3
5. Made no changes 3 (IF 1 THRU 4 ARE ALL RESPONSE “3” (NO/DK))
IF Q51, RESPONSE 1 = 1 OR 2, AUTOCODE Q52 = 14 IF Q51, RESPONSE 2 = 1 OR 2, AUTOCODE Q52 = 15 IF Q51, RESPONSE 3 = 1 OR 2, AUTOCODE Q52 = 16 IF Q51, RESPONSE 4 = 1 OR 2, AUTOCODE Q52 = 17
52. Did you take any other actions to try to change how you travel around Arlington or around the Washington region using the information or services? IF NO, CODE RESPONSE 97. IF YES AND RESPONDENT DOES NOT VOLUNTEER SPECIFIC ACTIONS, ASK, “What actions did you take?”
Sought information 1. Sought more travel information from internet 2. Asked friend / family / co-worker about travel options (referral) 3. Asked employer about MetroChek or SmartBenefits 4. Asked employer about telecommuting opportunities 5. Contacted transit agency or regional or local travel information organization 6. Looked for a carpool or vanpool partner
Changed personal situation, work hours, or commute route 7. Changed route to work 8. Started using HOV lane to get to work 9. Started going to work earlier or later 10. Changed or reduced number of days I work 11. Purchased alternative fuel vehicle (e.g., electric car, hybrid car, CNG-fueled vehicle)
Tried another way of getting to work, started using another form of transportation 12. Tried or started driving alone 13. Tried / started / increased use of carpooling or vanpooling 14. Tried / started / increased use of bus 15. Tried / started / increased use of Metrorail, train 16. Tried / started / increased use of walking 17. Tried / started / increased use of bicycling 18. Tried or started telecommuting/teleworking
19. Other action (SPECIFY)
97 Did not take any actions
99. Don’t know/Refused
IF Q51 = 5 AND Q52 = 97 OR 99, SKIP TO Q53
Page 27 52A. If you had not received this information or these services, how likely would you have been to take this action?
Please use a scale of 1-5 where “1” means that you would have been “not at all likely to take actions to change the way you travel without these services” and “5” means that you would have been “very likely to take actions to change the way you travel even without these services.”
Not at all Very (Don’t likely likely Know) Scale: 1 2 3 4 5 9
J. ADVERTISING
53. Do you recall seeing or hearing any informational messages recently for transportation or transportation services in Arlington County?
1. Yes 2. No SKIP TO Q54 9. Don’t know/Refused SKIP TO Q54
53A. What did those messages say?
RECORD AS “FIRST MENTION” AND “OTHER MENTIONS” General Messages 1. Carpool, vanpool), rideshare 2. Bus or train, Metrobus 3. New trains and/or buses are coming 4. Bicycling 5. Walking 6. Calculate the cost of commuting 7. Springfield interchange reconstruction 8. Carpool or vanpool info available
Benefit Messages 9. Save money 10. Save time 11. Reduce stress 12. Help the environment 13. Reduce traffic 14. Health and fitness
Transportation Programs or Services I 15. Guaranteed ride home (GRH) 16. MetroChek benefits, SmartBenefits benefits 17. Telework Center / telecommuting 18. HOV lanes 19. Map(s)/bike map/walking map 20. Telework 21. Wilson bridge reconstruction, Bridge Bucks
Transportation Programs or Services II 22. Arlington County Commuter Services (ACCS) 23. The Commuter Store 24. Arlington Transit - ART 25. CommuterPage.com
Page 28 26. CommuterDirect.com 27. Urban villages 28. Car Free Diet (AUTOCODE Q54 AS “1”; SKIP TO Q54A) 29. Way to Go 30. Commuter Connections 31. Pike Ride 32. Fresh Aire 33. Bike to Work Day 34. Arlington Community Bike Ride
35. Other (SPECIFY)
99. Don’t remember/Don’t know/Refused
54. Have you ever seen or heard anything that mentions the statement, “Arlington’s Car Free Diet?”
1. Yes 2. No SKIP TO Q55 9. Don’t know/refused SKIP TO Q55
54A. To what extent do you agree with each of these statements about “Arlington’s Car Free Diet?”
Please use a scale of 1-5 where “1” means that you “strongly disagree” with the statement and “5” means that you “strongly agree.” If you do not know enough about the “Car Free Diet” program or its benefits, you can say “Don’t know.” [IF RESPONDENT SAYS “DON’T KNOW” AFTER THIS STATEMENT, DO NOT ASK A-D BELOW, GO TO Q54B]
Strongly Strongly (Don’t disagree agree Know) Scale: 1 2 3 4 5 9
[ROTATE] a. This benefits of Car Free Diet are believable. b. This benefits of Car Free Diet stand out and are easily identifiable. c. This benefits of Car Free Diet are appealing. d. The benefits of Car Free Diet help to convince me that it is an option worth considering.
54B. Have you ever visited the Web site CarFreeDiet.com?
1. Yes 2. No 9. Don’t know/refused
IF RESPONDENT SKIPPED 54A RESPONSE BECAUSE THEY SAID THEY DON’T KNOW ENOUGH ABOUT CAR FREE DIET, SKIP TO Q55
Page 29 54C. After seeing or hearing about Car Free Diet, did you start using any of the following forms of transportation or did you begin using any of these forms of transportation more often?
(ROTATE RESPONSES)
Began using Use more No/DK 1. Bus 1 2 3 2. Metrorail 1 2 3 3. Walking 1 2 3 4. Bicycling 1 2 3
5. Made no changes 3 (IF 1 THRU 4 ARE ALL RESPONSE “3” (NO/DK))
IF Q54C, RESPONSE 1 = 1 OR 2, AUTOCODE Q54D = 17 IF Q54C, RESPONSE 2 = 1 OR 2, AUTOCODE Q54D = 18 IF Q54C, RESPONSE 3 = 1 OR 2, AUTOCODE Q54D = 19 IF Q54C, RESPONSE 4 = 1 OR 2, AUTOCODE Q54D = 20
54D. After seeing or hearing about Car Free Diet, did you take any other actions to try to change how you travel around Arlington or around the Washington region? IF NO, CODE RESPONSE 88. IF YES AND RESPONDENT DOES NOT VOLUNTEER SPECIFIC ACTIONS, ASK, “What actions did you take?”
Sought information 1. Sought more travel information from internet 2. Asked friend / family / co-worker about travel options (referral) 3. Asked employer about MetroChek or SmartBenefits 4. Asked employer about telecommuting opportunities 5. Contacted transit agency or regional or local travel information organization 6. Looked for a carpool or vanpool partner
Changed personal situation, work hours, or commute route 7. Changed route to work 8. Started using HOV lane 9. Started going to work earlier or later 10. Changed or reduced number of days I work
Other Actions 11. Purchased alternative fuel vehicle (e.g., electric car, hybrid car, CNG-fueled vehicle) 12. Eliminated some trips, reduced number of trips 13. Combined trips or stops into one trip 14. Started shopping or making personal appointments closer to home
Tried another form of transportation 15. Tried or started driving alone 16. Tried / started / increased use of carpooling or vanpooling 17. Tried / started / increased use of bus 18. Tried / started / increased use of Metrorail, train 19. Tried / started / increased use of walking 20. Tried / started / increased use of bicycling 21. Tried or started telecommuting/teleworking 22. Other action (SPECIFY)
88. Did not take any actions 99. Don’t know/Refused
Page 30
IF Q54C = 5 AND Q54D = 88 OR 99, SKIP TO Q55
54E. If you had not heard about Car Free Diet, how likely would you have been to take this action?
Please use a scale of 1-5 where “1” means that you would have been “not at all likely to take actions to change the way you travel” and “5” means that you would have been “very likely to take actions to change the way you travel, anyway.”
Not at all Very (Don’t likely likely Know) Scale: 1 2 3 4 5 9
K. DEMOGRAPHICS
PROGRAMMER NOTE – ALLOW DK AND REF FOR ALL QUESTIONS IN THIS SECTION
INTRO: These last few questions are for classification only.
55. About how far is it from your home to the nearest bus stop?
[DO NOT READ] 1. 1/4 mile or less (about 3 blocks) 2. More than 1/4 mile to 1/2 mile (about 4-5 blocks) 3. More than 1/2 mile to 3/4 mile (about 6-8 blocks) 4. More than 3/4 mile to 1 mile (about 8-10 blocks) 5. More than 1.0 mile (SPECIFY DISTANCE) 9. Don’t know/Refused
IF RESPONSE TO Q2 IS 1 OR 2 (EMPLOYED), ASK Q56 – Q57, OTHERWISE SKIP TO Q58 IF ANSWER TO Q23A IS 1 SKIP TO Q58
56. And about how far is it from your primary work location to the nearest bus stop?
[DO NOT READ] 1. 1/4 mile or less (about 3 blocks) 2. More than 1/4 mile to 1/2 mile (about 4-5 blocks) 3. More than 1/2 mile to 3/4 mile (about 6-8 blocks) 4. More than 3/4 mile to 1 mile (about 8-10 blocks) 5. More than 1.0 mile (SPECIFY DISTANCE) 9. Don’t know/Refused
57. What is your work zip code? [NOT MANDATORY]
______
58. In what year were you born?
______
IF RESPONDENT WAS ASKED AND ANSWERED QUESTION 6B, SKIP TO Q60
59. What are the nearest cross-streets to your home? [NOT MANDATORY]
60. Do you consider yourself Spanish, Hispanic, or Latino?
Page 31
1. Yes 2. No 9. Don’t know/Refused
61. Which one of the following best describes your race? Is it … (CHOOSE ONLY ONE)
1. Black, African-American, or Negro 2. White 3. Hispanic (CODE Q60 AS 1 IF THIS IS CHOSEN) 4. Asian (Indian, Japanese, Chinese, or Korean) 5. American Indian or Alaska Native 6. Native Hawaiian or Other Pacific Islander 7. Other 9. Don’t know/Refused
62. Do you have access to the Internet at home or at work?
1. Yes, at home only 2. Yes, at work only 3. Yes, at home and work 4. No, don’t have access to the internet at home or work SKIP TO INSTRUCTIONS BEFORE Q63A AND Q63B 9. Don’t know/refused
62A. Do you currently use any of the following social networking sites or have you used any of them in the past? Have you used . . .
(ROTATE 1 - 3, ACCEPT MULTIPLES FOR 1-4) 1. Facebook 2. MySpace 3. Twitter 4. LinkedIn 5. Other Social Networking Site (SPECIFY) 6. None of these 9. Don’t know/refused
ASK Q63A IF RESPONDENT CAME FROM THE CELL PHONE SAMPLE, ASK Q63B IF THE RESPONDENT CAME FROM THE LAND LINE SAMPLE
Page 32 63A. Do you have a home phone other than your mobile/cellular phone?
1. Yes 2. No 9. Don’t know/refused
63B. How many members of your household own and use a mobile/cellular phone?
_____ members of my household (enter a number from 0 to 98
99. Don’t know/refused
64. Do you have a personal car, SUV, truck, or other vehicle available to you on a regular basis for your travel?
1 Yes 2 No 9. Don’t know/refused
65. Please tell me if your household’s total annual income is …
1 Below $100,000 GO TO Q65A 2 $100,000 or above GO TO Q65B 9. Don’t know/Refused GO TO Q66
65A. Please stop me when I reach the category that best represents your household’s total annual income. Is it …
1. Less than $20,000 2. $20,000 - $29,999 3. $30,000 - $39,999 4. $40,000 - $49,999 5. $50,000 - $59,999 6. $60,000 - $79,999 7. $80,000 - $99,999 9. Don’t know/Refused
GO TO Q66
65B. Please stop me when I reach the category that best represents your household’s total annual income. Is it …
1 $100,000 - $119,999 2 $120,000 - $139,999 3 $140,000 - $159,999 4 $160,000 - $179,999 5 $180,000 - $199,999 6 $200,000 or more 9. Don’t know/Refused
66. Gender by observation
1. Male 2. Female 9. Unsure
Page 33 Thank you for taking the time to share your opinions. The opinions you shared in this survey will be very helpful to Arlington County.
Arlington County is continually striving to improve transportation services in the area and we want you to be a part of this important process. You have the opportunity to join a panel of current residents who share their opinions with us through short email surveys. We would not use your email for any other purpose – just periodic resident feedback.
67. Would you be interested in possibly participating on such a panel?
1. Yes 2. No
67A. (IF YES TO Q67) Please provide your email so we can contact you for this panel: ______
THANK YOU FOR YOUR PARTICIPATION! YOUR OPINION COUNTS!
Page 34