Kevin McCarthy Managing Director Garveys Supervalu Our Background Progression & Focus on Growth
I joined in 1990 as Store Manager of Castleisland Progressed to a Board of Directors Brought in expertise HR & Finance Started looking strategically Put business plans in place Strong focus on business growth and sustainability Largest independent retailer in the country Hotels best in class 600-800 employees €100m turnover 7 Supervalu’s 2 Centra’s 2 Hotels 100,000 transactions per week Statistics: Kantar World Panel
Grocery Market Share [%] 12 week rolling period
SUPERVALU 25.1
TESCO 24.6
DUNNES 24
ALDI 7.9
LIDL 8
OTHER 10.4
0 5 10 15 20 25 30 Grocery Market Share [%] 12 week rolling period What Makes Us Better & Different? Strategy is Key to Growth Business Planning – managing my time on key priorities
Involve Everyone in Plan
Measure Goals
Action Plan assigned to team
Celebrate Success Our Mission Employees bring mission to life!
Customer Local Invest heavily in these key Service areas
These differentiate us from our Fresh competitors Systems are key to Delegation
You need to clearly delegate so you have time to work on the business not in it
Make people accountable & give them feedback
Reward them
Communicate Deloitte The HR Suite
Musgraves
Market Force International People Segment
Recruitment Training
People =
Communication Retention of Finance & Appraisals Talent
Customer Operations Focus Engagement & Develop Experts Motivation Key Supports/Partners €100,000 spent locally €130,000 Fresh Food . Local Suppliers . In house Scratch Bakery . Expert Butchers . EPOS System . Order to Shelf . Online Shopping . Food Academy How do I get a perfect Stella Brosnan, Kerry medium fillet steak at Beef Olives home? Expert Advice, VIEW RECIPE VIEW ANSWER
Joan Fleetwood, Dublin Keep bananas fresher for longer, wrap clingfilm around the top of the bunch VIEW TIP VIEW MORE https://www.dropbox.com/s/vauzlb69 7g35q5b/GarveysFullV2.mov?dl=0 People Are The Foundations
Invest In Your People Capital
Best People In The Best Opportunities Success = 2c’s Build The Best Capability Team
HR Systems In Place
Communication Top Lessons Learned
1) It is all about PEOPLE – invest in them 2) Systems, controls and measurements 3) 2Cs – capital and capability 4) Know your competition, focus on your strengths 5) Business plan- fail to plan; plan to fail 6) Benchmark against Best in Class - National awards 7) Embrace technology 8) Continually invest in your business & innovate to stay ahead Embrace CHANGE
“It’s not the fittest of the species that survive but those most adaptable to change”
Charles Darwin Enjoy the Journey
Thank You For Your Attention
Any Questions?