Colgate Sustainability Report 2011 Giving the World Reasons to Smile Colgate Sustainability Report Giving the World Reasons to Smile About This Report Unless otherwise indicated, this report includes environmental, occupa- tional health and safety data from Colgate-Palmolive-owned manufac- turing and technology centers around the world, representing approxi- mately 95 percent of global production and 100 percent of research and development facilities under ownership. Colgate has chosen not to publish a printed version of this report in order to preserve resources and to ensure accurate and timely reporting of information. Financial information is global and is given in U.S. dollars. For feedback, questions and comments related to Colgate’s 2010 Sustainability Report, please contact
[email protected]. For all other inqui- ries, please visit Colgate’s Consumer Affairs site at www.colgate.com. Contents: Message from Ian Cook 3 Company Profile 4 2011 to 2015 Sustainability Strategy 6 Recent Highlights 7 Awards and Recognition 8 n People 9 n Performance 21 n Planet 30 Spotlight on... Emerging Markets 41 Spotlight on... Suppliers 44 Spotlight on... Partnerships 49 Key Performance Indicators (KPI) 51 Global Reporting Initiative (GRI) Index 52 Message from CEO n Profile n Strategy n Highlights n Awards n People n Performance n Planet n Emerging Markets n Suppliers n Partnerships n KPI n GRI Index Message from Ian Cook t 3 of 57 u Long before many businesses began talking about sustainability and social responsi- bility, Colgate recognized that how we do business is just as important as what we do. At Colgate, sustainability is not just a project or initiative — it’s built into business decisions every day.