60 cents | MICA (P) 029/11/2012 11 January 2013 3,600 School Cleaners C100 M0 Y0 K0 C50 M0 Y100 K0 C15 M0 Y100 K0 Get Pay Hike By Naseema Banu Maideen

he year has sure started on a sparkling note for about 3,600 school cleaners. They The 3,600 workers today are all will all enjoy pay increases that will bring smiling because of the concerted Ttheir pay packets to at least $1,000. This efforts of all the industry players. We are rewarding increment comes to these workers also heartened that the Government has through the tripartite efforts of the Government, taken the lead to create the Labour Movement and employers through the “an impact on these low- Progressive Wage Model. These school cleaners who are contracted wage workers. We hope by the Ministry of Education (MOE) are among more companies will the first batch of 10,000 workers targeted by heed this fine example the Tripartite Cluster for Cleaners (TCC), which and join us in this aims to improve the skills, wages, productivity journey forward.” and career ladders of workers in the sector. The Building and Facility Management Services (BFM) TCC comprises dedicated efforts of the Labour Cluster Lead Zainal Sapari Movement’s Building and Facility Management Services (BFM) Cluster and its industry partners. BFM Cluster Lead Zainal Sapari celebrated this job redesign and adoption of technology to tripartite achievement through a Facebook post improve their skills and productivity. Kudos on 8 January 2013. to the Government for taking the lead to get He said in his post: “….They will get a big pay this group of low-wage workers to be on About 3,600 school cleaners kick start the year with good news of higher wages in reward for their better training and higher increase because MOE, the service providers, the Progressive Wage Model. My staff was productivity. the union and the schools have worked very heartened when these cleaners came forward hard last year to get them to undergo training, to thank us.” Continued on page 2 PM Nominates Madam To Be Speaker of Parliament

rime Minister has Community Development, Youth and Sports Halimah will be resigning as Minister of State nominated former NTUC Deputy Secretary- and subsequently MOS for Social and Family (MOS) on 13 January 2013. General Madam Halimah Yacob to be Development over the past two years. Said Acting Minister for Social and Family Pelected as the Speaker of Parliament when “In Cabinet, Halimah spoke up with a Development : “It is with Parliament next sits on 14 January 2013. She has practical, compassionate voice, helping us both joy and sadness when I knew of Madam served for over 30 years in NTUC, championing to shape effective policies with a human Halimah's nomination as Speaker. She has women’s development and providing legal advice touch… She is passionate about these issues, been a wonderful partner for unions. She said she was “deeply honoured” and threw her heart and soul into the work, at MSF, and I have by this nomination and “if elected, I will do my as she had done during her time in NTUC, always benefitted from best to uphold the integrity and dignity of our tirelessly championing the cause of low-wage her frank counsel. august Parliament, and to conduct proceedings workers. I look forward to Madam Halimah She has been a torch in a fair and impartial manner.” Madam Halimah continuing her interest in social issues and bearer in our work with is currently serving as Minister of State (MOS) for pre-school education, in a suitable capacity her passionate and Social and Family Development. that is compatible with her role as Speaker,” tireless style. My The announcement came on 8 January, in he added. colleagues and which PM Lee said he had briefed PAP MPs on If elected, Madam Halimah, 58, will I will certainly that same day and have received their full support. become the first woman Speaker in miss her.” He thanked Madam Halimah for her many Parliament. As the Speaker cannot be elected valuable contributions in Cabinet and as MOS for from members who are office holders, Madam

SMMWU Annual Dinner page 3

The Labour Movement, Now Closer To U On The Go! iPhone & iPad Scan here for mobile app My NTUC featuring exclusive content: get the latest news, special offers, merchants listing and a lot more! Android 2 workingfor • labourmovementforall From page 1 3,600 School Cleaners Get Pay Hike

Many of these cleaners were drawing Programme (IGP) funding to adopt technology, workers doing public cleansing and those salaries within the range of $650 and $750. processes and equipment to improve their deployed at hawker centres can benefit from the Therefore, the significant wage increases productivity. With all on board on the same Progressive Wage Model, Mr Zainal said. beginning from this January, some up to $300, track with a common vision, we have made this These efforts by the TCC will be ramped will inevitably be a morale boost for them. possible.” up this year, and the Labour Movement will Added Mr Zainal: “We worked tirelessly with He also added that the next immediate play its part by reaching out to rope in more the tripartite partners to upgrade the skills of the targets are the cleaners contracted under cleaning companies onto its various platforms cleaners. With better skills, they are now able other Government ministries. There are already such as the Best-Sourcing Initiative (BSI) to to improve their productivity. We also assisted talks and works-in-progress with the National uplift workers’ incomes, productivity, skills and cleaning companies with the Inclusive Growth Environment Agency (NEA) to explore on how careers in the sector.

A Gleaming Start To The Year Punggol East By Naseema Banu Maideen By-election To he good news of the bigger pay packets had already arrived in December last year for both Madam Ng Ah Hoi, 63, and Mr Take Place On TKang Yu Lim, 66. They shared this joy with some 700 general cleaners contracted 26 January under the Ministry of Education who all enjoyed an increment of $300. This translated into a salary of $1,050 for these workers. resident Tony Tan Keng Yam has But they know this feat was not a easy issued a Writ of Election for Punggol task. Just as their employer, Weishen Industrial East constituency. Nomination Day Services Private Limited, the Government and has been set on 16 January 2013, their union, Building Construction and Timber P and if more than one candidate stands for Industries’ Employees Union (BATU) have election, Polling Day will be on 26 January worked together to improve their expertise and 2013. knowledge in their field of work, workers like Explaining the decision, Prime Minister Madam Ng and Mr Kang have also done their Lee Hsien Loong said in a statement: “We part. Madam Ng Ah Hoi, 63 and Mr Kang Yu Lim, 66, are employees of Weishen Industrial Services Private Limited who now enjoy $300 have a busy national agenda this year. The “I have sat through about seven training increment in their incomes. White Paper on Population will soon be courses, all related to my job. I learnt a lot of debated in Parliament. things about using the right types of chemicals, “Budget 2013 is around the corner. The operating of cleaning machines and safety We are willing to continue to work Our Conversation is translating practices,” shared Mr Kang. closely with NTUC to help our the views of citizens into programmes to He was referring to the deck of Workforce workers gain better productivity so that improve our lives. Sustaining economic Skills Qualifications (WSQ) programmes that they will be able to deliver increasingly growth and raising workers’ incomes is a he has attended with the motivation from his higher levels of service and benefit from continuing preoccupation, especially in a employer and union. “better incomes.” weak global economy. Madam Ng has done no less in her training “I have decided to hold a by-election agenda. She has covered about fiveWSQ Weishen Industrial Services Private Limited’s HR Manager Margaret Pu in Punggol East to give the residents their training sessions that have taught her more own MP in Parliament, before we focus effective ways of carrying out her job, which back on these national issues. So today I involves keeping washrooms, corridors and the “Madam Ng is also more efficient with her advised the President to issue the Writ of school hall spick and span. cleaning duties as she can pick out the most Election.” Weishen Industrial Services' HR Manager suitable cleaning detergents to get her job done The People’s Action Party (PAP) has Margaret Pu shared that all this training has well on the first round," she said. unveiled its candidate for the by-election to indeed paid off. “With training, Mr Kang now She added that while there may not have be 40-year-old colorectal surgeon Dr Koh operates the hydro-jetting equipment to wash been significant change in their job scopes, Poh Koon. He joined the PAP three weeks ceilings. He is also more alert and careful when “there definitely has been an increase in their ago and was introduced by Deputy Prime handling chairs and tables in his logistics task, a productivity with better knowledge and skills Minister in a press briefing result of what he learnt in workplace safety. gained through their training.” on 10 January 2013.

NTUC Media Co-operative Limited Journalists Media Advertising Publisher Social Enterprises Executive Chairman Muneerah Bee Mohamed Iqbal [email protected] Deputy Director NTUC Media Co-operative Limited Club 65829876 (Chalet Reservation) Dr Christopher Chia [email protected] Joshua Joseph Marimuthu [email protected] Jimmy Lim [email protected] Address 1 Marina Boulevard #14-01 65891666 (Banquet Sales) Managing Director Nicholas Lee [email protected] Associate Director NTUC Centre Singapore 018989 Choice Homes 62138822 Shona Tan-James [email protected] Florina Oo [email protected] Chris Seng [email protected] Phone 62360555 Fax 65381068 Eldercare 64785480 The NTUC This Week Team Senior Executive Designer Account Manager Printer Fairprice 64560233 Managing Editor Mohamed Nasuhar Soeyoeti [email protected] Joanne Tan [email protected] KHL Printing Co Pte Ltd First Campus 63919233 Shona Tan-James [email protected] Executive Editor (Chinese Section) Assistant Marketing Manager The NTUC Family Directory Foodfare 67570330 Executive Editor Ho Seo Teck [email protected] Zanthe Ng [email protected] NTUC Switchboard 62138000 Healthcare 67440068 Marcus Lin [email protected] Senior Journalist (Chinese Section) Subscription Customer Centre 62138008 Income 63462663 Assistant Executive Editor Hana Huan See Lai [email protected] Jenny Liau [email protected] Business Centre 62138811 [email protected] LearningHub 64712223 Nicolette Yeo [email protected] Senior Executive Designer (Chinese Section) Care & Share 62138201 Link 62235225 Senior Journalist [email protected] Media 62360555 Naseema Banu Maideen [email protected] Thrift & Loan 65347360

© Copyright 2013 The publisher owns the copyright to all photographs and articles in this publication. No photograph or article may be reproduced in part or in full without the consent of the publisher. labourmovementforall • workingfor 3 Another Year Of Championing Workers

By Muneerah Bee Mohamed Iqbal Outstanding Leaders’ he past year saw The Singapore Manual I am & Mercantile Workers' Union (SMMWU) Awards definitely step up efforts to reach out to its PMEs Nine Branch Officials were also honoured that honoured to T(Professionals, Managers and Executives) night with the Outstanding Leaders’ Awards to receive the members by launching Pro-U, the union’s PME celebrate their exemplary dedication towards award, and chapter. the Labour Movement and its causes. “thanks to At the SMMWU Annual Dinner on 7 my Industrial December 2012, SMMWU Vice-President Charles Arokiasamy Relations Raymond Neo explained that the chapter aims Branch Chairman, Officer Brother to engage them through social and recreational Consumers Association of Singapore Harry for the activities, professional development, workplace Karen Kang recommendation. I really appreciate the rights and industrial relations issues. He said: Branch Secretary, recognition, and will continue to help “We will do this without losing sight of the Singapore Zoological Gardens interest of our rank-and file members.” and serve my members whenever they Last year, SMMWU also continued to Susanna Koh need me." help workers upgrade their skills and remain Branch Secretary, Maybank Kim Eng Securities Private Limited employable in future. Guest-of-Honour Deputy Maybank Kim Eng Securities Private Limited Branch Secretary Susanna Koh Prime Minister (DPM) Teo Chee Hean (pictured, Lim Kian Peng top) cited an example where SMMWU and its Branch Secretary, branch Courts (Singapore) Private Limited along Spastic Children’s Association of Singapore It is my with NTUC's e2i (Employment and Employability honour Md Hanifar Md A.K.M. Institute) worked together as part of the to receive the Inclusive Growth Programme (IGP) to improve Branch Chairman, Mitsubishi Elevators (Singapore) Private Limited outstanding productivity and customer satisfaction. It leadership award resulted in 224 of the local staff at the company Susan Ng “which recognises slated to enjoy an increase of eight to 11 per Branch Secretary, me as a leader. cent from their current base salary. BHG (Singapore) Private Limited DPM Teo said: “I encourage SMMWU to As it is not a work with more companies and government Jennifer Png one-man show agencies to roll out similar programmes that Branch Treasurer, and is only made will benefit more members, and I hope more of Nestlé Singapore Private Limited possible as a team, I felt that this SMMWU’s members will also be receptive to Seah Seow Cher award ought to go to the whole team. these programmes.” Branch Secretary, I believe the recognition of this award The event also gave a special appreciation Babcock Communications Limited will encourage other leaders to serve to SMMWU Advisor Dr Seet Ai Mee who Dickson Wee their members more diligently." relinquished her role as an advisor to the union, Branch Chairman, after serving for 23 years since 1989. Fuji Xerox Singapore Private Limited Fuji Xerox Singapore Private Limited Branch Chairman Dickson Wee 4 workingfor • labourmovementforall First Campus Celebrates A 35-Year Journey To Success

Also in attendance at the celebration was Caption? special guest NTUC Secretary-General Lim NFC CEO Chan Tee Seng (third from right) and NTUC SG (eighth from right) with the pioneers of NTUC First Campus. Swee Say who likened NFC’s journey to a

By Nicolette Yeo journey of the 4Ds. He recounted that when NTUC Childcare, the precursor to NFC, rom being a childcare operator that almost They include Mrs Yu-Foo Yee Shoon who as was started to support working women’s went broke to becoming the largest single Mr Chan noted “saw through NFC’s progress in childcare needs 35 years ago in 1977, provider of early childhood education its entire journey, until her retirement as Minister this resulted in the first D, “Do Good”. Fin Singapore with over 100 centres, the of State for MCYS (Ministry of Community The second D, “Do Well” came about in remarkable journey of NTUC First Campus Co- Development, Youth & Sports) in 2011, and 1992 when NTUC Childcare realised that it operative Limited (NFC) striving against all odds is who continues to be associated with us as our was not financially sustainable to just “Do a story worth repeating. Honorary Advisor”. Other esteemed individuals This includes how it coped with limited include former NTUC Secretary-General Lim Good”. So, then SG turned resources in the early years; how it has played a Boon Heng and former NFC CEO Adeline Sum. it into a co-operative and it was able to key role in making the industry more accessible Moving forward, Mr Chan shared that NFC grow and thrive. and affordable; how it professionalised the sector will be embarking on three areas: “One, extend In 2006, it took on the challenge to through the setting up of RTRC Asia (now SEED our outreach in terms of numbers and diversity. double its capacity and number of places Institute) for teacher’s training as well as its Two, raise quality. And three, grow our people. for LM2011, and that was the “turning phenomenal growth in the last six years with a We will stay true to our vision to fulfill the promise point” for the third D, “Do More”. The fourth nearly tripling of the children at its centres, tripling of each child and uphold the spirit of our pioneers D is “Do Together”, which refers to the of staff members and quadrupling of revenue. in persevering in our beliefs.” spirit of unions, management companies The story was recounted at the Co-operative’s Also taking place at the event was the and partners such as NTUC FairPrice 35th anniversary celebrations on 8 December presentation of the inaugural CEO Service and the United Workers of Petroleum 2012 for over 2,300 staff and specially invited Awards, a part of the G.R.E.A.T initiative that Industry coming together to support NTUC guests. In his welcome address, NFC Chief NFC embarked on in February 2012 to reinforce Childcare in the beginning with funding and Executive Officer (CEO) Chan Tee Seng pointed the importance of service. A total of 10 service out that this success could not have happened awards were presented to five teams for skills expertise. without the people who helped out in the early outstanding team performance in demonstrating Pushing ahead, SG Lim urged NFC years such as Board members, advisors, staff exemplary service to customers as well as five to set a new target to “Do More Good members, union leaders and partners, 35 of staff for excellent customer service. Together” in five years’ time when they whom were honoured at the event. celebrate their 40th anniversary.

All Because Of U

By Nicholas Lee lose to 200 union leaders and unionists In his opening address, NTUC Care and turned up for a night of fun and food Share Competency Director Zainal Sapari as the Labour Movement’s Care and (pictured in red shirt) acknowledged the many CShare Department celebrated and benefactors and donors of the U Care Fund acknowledged the efforts of its supporters and programme. “In one way or another, you have donors to the U Care Fund and the many U actually contributed a lot to allow the U Care A video montage of beneficiaries whose lives Care initiatives and programmes throughout last Fund to benefit so many people,” said Mr were changed by the U Care Fund programme year. Zainal. was played to show donors and volunteers how Held at Switch at the NTUC Trade Union Throughout the course of 2012, the U their donations have touched the lives of many House in Bras Basah Road on 27 December Care Fund managed to disburse a total of $9.7 beneficiaries. SG Lim said: “I hope that we as 2012, the U Care Appreciation Night was million to more than 39,000 families, 36,000 a Labour Movement will continue to do more graced by NTUC Secretary-General Lim Swee children and 5,000 senior citizens. Guests were to demonstrate that, indeed, we are a caring Say and was attended by members of the treated to an evening of good food, a live band Labour Movement.” He added: “Without you, U NTUC Central Committee, Care and Share entertainment and games where attractive Care wouldn’t be able to grow from strength to Committee members, union administrators and prizes were won. strength all these years.” other volunteers. labourmovementforall • workingfor 5 e2i Opens Up Space In The Accounting Field

he jump to a career in the accounting Singapore General Manager of CPA and e2i will provide an ideal doorway for those industry can now be realised for Australia said: “As Singapore in mid-careers looking for an opportunity to join mid-career professionals who are clueless positions itself to become a global accountancy the accounting profession. For employers, this Tabout the industry’s know-hows. NTUC’s hub, this partnership between CPA Australia is a potential avenue to recruit experienced staff e2i (Employment and Employability Institute) amidst Singapore’s current tight labour market.” has taken another step in its chain of `Place And there is more in the training package. and Train’ ventures. This time, the initiative is Under the programme, participating employers set to lure PMEs (Professionals, Managers and also commit to offer jobs to successful Executives) to shape their career with the new candidates on a permanent and full-time basis. `Place-and-Train Accounts & Audit Professionals The candidates will have starting salaries of at Programme’. least $2,000, and receive a basic salary increase Teaming up with professional accounting of at least 15 per cent upon completion of the body CPA Australia, e2i will provide participating programme. employers training allowances. Subsidies up to Employers that hire candidates for 70 per cent of course fees are also extended for professional accounting roles under this successful candidates who are recruited under programme can apply for training support of up this programme. Through this programme, to $8,450 per eligible employee. mid-career professionals in Singapore without accounting work experience or accounting- related qualifications can look forward to be hired and trained as Accounts or Audit e2i creates employment and professionals. employability solutions for PMEs During their training, candidates will enroll interested in developing their careers. This in the CPA Program Foundation Level course Place-and-Train programme for Accounts which will equip them with the necessary basic & Audit Professionals was initiated to accounting knowledge. It also provides them with a direct pathway to advance to the CPA “help address the manpower needs of the Program Professional Level course, which will accounting sector, as well as provide a confer the globally-recognised CPA Australia way for locals to tap into accounting or professional accounting designation. To top this audit-related job opportunities.” up, candidates will also undergo six months Professionals, Managers and Executives (PMEs) striving to make NTUC’s e2i (Employment and Employability Institute) of on-the-job training (OJT) with participating a leap into the accounting industry can now do so with ease with Acting Chief Executive Officer Gilbert Tan employers. NTUC's e2i's assistance. Seniors Sail On A Maritime Journey With SMOU

By the Singapore Maritime Officers’ Union ome 40 volunteers and seniors from Together with Young SMOU volunteers, the the Henderson’s Senior Citizens Home seniors tucked into an early Christmas dinner and the Singapore Maritime Officers’ coupled with carolling to mark the end of the SUnion (SMOU) embarked on a trip year. Seniors were also presented with goodie of reminiscence on board the DUCKtours bags brimming with daily necessities as a token amphibious ride on 29 November last year, of appreciation for contributing tremendously to journeying through the waters of the Kallang the growth of Singapore. River. SMOU President Captain Robin Foo Seniors from the Henderson’s Senior Citizens commented: “It is heartening to see the youth Home, the adopted charity of SMOU, were of today coming together to share and care for brought on a maritime journey of how Singapore the elderly. It is this little bit of heart that brings has changed over time. Many seniors remarked smiles to our seniors.” on the growth of Singapore and the emergence Young SMOU Chairman Terence Tan of new activities along the banks in comparison added: “I am glad to have this privilege to be a to yesteryear. part of this trip and be able to share some joy One of the seniors, Mr Benny Phang, 90, with the seniors and also learn from their vast shared his story of being one of the many experiences.” pioneers assigned to carry out the reclaiming As part of the union’s Care and Share of land, thus allowing Gardens by the Bay and philosophy, SMOU has been devoted to Marina Bay Sands to stand where they are today. contributing to support the less fortunate and sharing the joy with all. 6 workingfor • labourmovementforall U Run Returns With New Challenges By Joshua Joseph and the public of all ages ame enough for a new and backgrounds to set new running challenge? The targets, challenge themselves Labour Movement’s U and have fun while running.” GRun 2013 is where you Registration for U Run could put yourself to the test kicked off on 9 November with other runners as the event 2012. While registration is marks its return on 24 February scheduled to close at the end 2013. NTUC Club U Sports of January 2013, NTUC Club is setting new challenges for expects that all 7,500 spaces runners even as it continues to will be taken up before that. engage more members and the U Run has become one of U public through sports. Sports’ flagship events, with an U Run 2013 will feature increase in capacity of close to two new categories - 15km 50 per cent planned for 2013. Competitive Run and the OMB This is to support the growth of Challenge - 15. Runners in the the community and encourage latter will have to complete their Runners can look forward to new challenges at U Run 2013. more bonds to be built through 15km Run with a formidable the run. 30-storey climb to the roof-top of One Marina To show its support for U Run runners, Boulevard (OMB). Lim Eng Lee: “U Run is about maintaining NTUC Club has also introduced the U Run U Run is designed to encourage an active lifestyle with friends and family, Premium Package for members and the U Run participation and bond-building for all age training together, encouraging each other and Premium Package Bundle for non-members, groups and backgrounds, with categories challenging oneself. With the increasing number enabling them to make a one-stop registration spanning the 5km Fun Run to the unique of participants and higher standard of physical for U Run 2013 and four other runs at special OMB Challenge. NTUC Club aims to keep it endurance, U Run is evolving and improving to rates. refreshing and challenging for repeat runners set new challenges for our participants. For more information and registration details with the new OMB Challenge - 15. “The enhanced U Run, with the five different on U Run 2013 visit: http://www.urun.sg. Said NTUC Club Chief Operating Officer categories will continue to motivate members

A p.L.a.Y! To Remember

By Nicholas Lee

t is said that music is a universal language understood by mankind. And when a group of performers came together to put up a concert Iwhere each sang and danced their hearts out, that performance truly spoke about their labour of love. The performers were from the Labour Movement’s very own performing arts group, Young NTUC p.L.a.Y! (Performing with Love by Active Youth). Held at the NTUC Auditorium on 14 December 2012, the one-night only concert titled `Footprints’ profiled the group’s journey as a community of passionate young adults from diverse backgrounds coming together with a common love for music and dance. `Footprints’ is a ground-up initiative that was conceptualised and driven by the members of p.L.a.Y!. Tunes from its past performances as far back as seven years ago were performed. Songs made famous by popular singers such as Gloria Estefan, Lady GaGa, The Carpenters as Performers from p.L.a.Y! singing and dancing their hearts out. well as original songs had audiences bobbing their heads and singing along. passion and love for performing on stage, believe that if you have the passion and belief Young NTUC p.La.Y! Team Manager Cindy we have also forged some of our greatest in yourself, you can make the stage yours. This Loo said: “`Footprints’ is a showcase of our friendships through p.L.a.Y!.” philosophy today manifests itself in `Footprints’, best performances over the years and it is a Young NTUC Executive Secretary Steve a performance put together entirely by the reflection of how far we have come together Tan said: “p.L.a.Y!’s philosophy has always dedicated members of p.L.a.Y! from the ground as a group. Above and beyond our common been centred around our members. We firmly up.” labourmovementforall • workingfor 7 54 Years On The Job And Still Loving It

Mrs Susie Leong receiving her Long Service Award. On her left is India International Insurance CEO Mr Ish Kumar, and on her right is the High Commissioner of India, His Excellency Dr T. C. A. Raghavan.

By Marcus Lin uess who is the longest serving interact with people from different cultures and person as long as he or she is medically fit and employee in the Singapore insurance background. contributes to the company’s objectives.” industry? Look no further than She added: “To work longer in the company, He added: “I have to invest a lot to bring G74-years-young Mrs Susie Leong. This we must communicate effectively. This helps to in replacements, and train them before I get grandmother of two has been working with India avoid misunderstandings and conflicts between results. Whereas for staff like Mrs Leong, I am International Insurance Pte Ltd, an affiliate of the colleagues and all problems will be solved already sure of what she is doing and she has Singapore Insurance Employees’ Union (SIEU), amicably.” a proven track record. Older staff are a pool of for a record 54 years with no sign of stopping. Mrs Leong can still contribute actively as knowledge. In a nutshell, I can say people are In 1958, before the People’s Action Party she has a very supportive and appreciative assets.” came into power in 1959, Mrs Leong joined employer. As per re-employment guidelines for India International Insurance works closely New India Assurance Company as a 20-year- those past the retirement age of 62, she is with SIEU and a new Collective Agreement old. The company together with three other re-employed annually. Eight other staff past 62 was signed last August that takes effect from state-owned India insurance firms in Singapore are also still employed. January this year. SIEU President Terry Lee said: merged in 1987 to form India International She is re-employed on a same job, same “The strong Labour-Management Relations Insurance Pte Ltd. Today, Mrs Leong is still an pay basis and has the same benefits such as was established more than 30 years back. With integral part of the claims department. increments, bonuses, medical and annual leave sincerity, openness, mutual respect and trust, it When India International Insurance that other staff enjoy. The company also did not enables many win-win outcomes. celebrated its 25 years of service in Singapore cut her salary when she reached retirement age. “One of the most difficult issues I remember on 26 November last year, it felicitated Mrs India International Insurance CEO Mr Ish Kumar was when the four Indian insurance companies Leong with a Long Service Award. Out of a total said: “There is no discrimination on that. I in Singapore merged into one big insurer, now 96 staff, 15 other employees with more than 25 am pretty sure she is the record holder in the known as India International Insurance. Then, years service were also honoured. industry in Singapore - going great guns at the you had a situation with four members vying for On why she stayed with one company for age of 74.” one job. The good LMR was really put to the so long, she said: “I find the environment very He considers his human resources as his test and the whole exercise was well negotiated good and the company has always sent me for assets that must be treasured and nurtured and executed to the satisfaction of all parties.” courses, so I always learn new things.” Working “because they are skilled and knowledgeable in the claims department also allows her to and still contribute. We will continue to employ a 8 workingfor • labourmovementforall Top Of The Class Kindergarten Two graduation ceremonies for NTUC First Campus Co-operative Limited’s centres are typically big affairs with exciting concerts, fun-filled family events, and of course, proud moments for the children. We bring you the best ones of 2012.

By Nicolette Yeo and Nicholas Lee

‘It Starts With Us’ The virtue of giving back to the less fortunate was imparted by The Little Skool-House International On-The-Hill to its students through the theme of “It Starts With Us”. Spurred on by the children’s constant zealousness and eagerness to lend a helping hand, the centre got them involved in a project between July to September last year to learn more about the less fortunate people in the community as well as families who lived overseas and are in need of love, care and concern. The objectives were to enable the children to gain knowledge and skills on money literacy, foster care, understanding and a sense of empathy for the NTUC First Campus Co-operative Limited Chief Executive Officer Chan Tee Seng presenting the cheque for the charity car wash to a REACH people around them, as well as increase their Family Service Centre representative. awareness about the community. This culminated in a fund raising car wash Speaking at the event, the centre’s Vice- event organised by the Kindergarten Two Principal Nur Elena said: “We would like to children, their parents and their teachers for highlight that we may not have raised a hefty the REACH Family Service Centre (FSC), which amount of money. However, most importantly, resulted in nearly $3,000 raised for children and we want to create awareness to our children youths from needy families. The highlights of the of people who are less fortunate within our children’s heartwarming journey were shared community. We strongly believe that children at their Year End Concert-cum-Graduation need to be aware of the goings-on of their Ceremony 2012 on 1 November at Raffles global community to help develop a greater Hotel. The cheque for the funds raised at the sense of belonging in the society. Furthermore, charity car wash was also presented to REACH it also helps to nurture positive dispositions of Children, parents and teachers washing cars to raise funds for the FSC at the event. care, empathy and love within them.” REACH Family Service Centre.

My First Graduation It was the first graduation ceremony organised by My First Skool (MFS) at Block 55 Toa Payoh Lorong 5 for its Kindergarten Two (K2) students on 12 November 2012, and they were privileged enough to have Defence Minister and Member of Parliament for Bishan-Toa Payoh Group Representative Constituency (GRC) Dr as Guest-of-Honour. In her welcome speech, Principal Jesslyn Wong proudly shared that the centre had been honoured with the Gold Award in the Ministry of Community, Youth and Sports (now Ministry of Culture, Community and Youth) Outstanding Early Childhood Innovation Awards 2012 for the creation of the “Our Green City” board game. The highlight of the event was the graduation concert put on by the students which contained a dramatisation of the book “A Very Big Storm” Defence Minister Dr Ng Eng Hen (in grey shirt) enjoying the graduation concert put up by the Kindergarten Two children. labourmovementforall • workingfor 9

Migrant Workers’ Centre Chairman and Member of Parliament (MP) for Ang Mo Kio Group Representative Constituency (GRC) presenting a graduation scroll to a graduating child. Part of the concert by 19 graduating students.

19 MFS Students Perform For Graduation Concert 19 Kindergarten Two students graduated from Mr Yeo who was coincidentally the MP Programme-wise, Mr Yeo said that teachers My First Skool (MFS) at Block 950 Hougang who saw to the building of the school during are now better trained so as to ensure that the Street 91. Migrant Workers’ Centre Chairman his previous tenure said in his opening speech: preschool education programme is improved. and Member of Parliament (MP) for Ang Mo Kio “This is an occasion that I find enjoyable and “We will continue in this path of training more of Group Representative Constituency (GRC) Yeo sometimes quite inspiring by seeing what the our teachers to make them better,” he said. Guat Kwang graced the occasion as the children do and what they play.” “Today’s graduation ceremony was very Guest-of-Honour for the graduation concert on He added in his speech that while more good. The children were fantastic and they gave 26 November 2012. preschool centres are in the pipeline, what is their 100 per cent for the performance,” noted Playing on the theme of ‘Cooperation’, equally important is preschool education. “It’s Ms Celine Cheng, Principal of MFS Hougang which was also the theme that the school important that we put in more effort and more Street 91. “We would like to thank the parents for adopted for the year, the graduation concert resources for children who are at this age, their support, it did not just come this year, but saw the students putting up a play titled “A because we definitely have to give them the the support came the moment they stepped into Very Big Storm” which was based on a story most and the best, so as to prepare them to be a the school.” of how animals in a jungle worked together to better citizen and lead a full and happy life,” said weather a storm. Mr Yeo.

and revolved around the theme of cooperation. Ms Wong said: “As we planned for our very first graduation concert, we were pleasantly surprised to see what the children are capable of. Their enthusiasm, their delight, their perseverance to deliver their best renews our dedication to work with, and for, young children.” The event also served as a platform for the launch of the centre’s Community Partnership Programme. Ms Wong added: “We are taking the opportunity today to formalise our partnership with Bishan Toa-Payoh GRC to bring you quality preschool education services. Under the Community Partnership Programme, children’s learning will be enriched as they will have greater access to a variety of resources in the centre’s vicinity.”

Defence Minister Dr Ng Eng Hen (in grey shirt) chatting with parents at the event. 10 workingfor • labourmovementforall

The Amazing Race ‘Junior’ It was an ‘Amazing Race’ of a different kind. One that was organised by The Caterpillar’s Cove Child Development and Learning Centre featuring teams of children and their families. The whole idea behind this is that education is a race, and every child and every family has their own strengths to embrace and something to contribute. The event was the highlight of last year’s graduation ceremony for the Kindergarten Two (K2) students of the centre on 10 November 2012 at City Square Mall. In her welcome address, Centre Director Dr Geraldine Teo-Zuzarte said: “This year’s event includes a team race, the nature of which reflects the Cove’s philosophy and values in working with young children and families. A typical race may involve clear ‘winners’ or ‘losers’, but we’ll like to communicate that each child and family truly has strengths that make us all winners in our own ways.” As such, the children’s efforts for participating and completing the race were acknowledged. Did You Know? Dr Teo-Zuzarte explained: “Drawing the analogy The Caterpillar’s Cove to children’s learning, we want to help children Parents and children had a rolling time at the event. Child Development and know that we as adults, value the tremendous Learning Centre is run by effort they put in all they do.” Through games like Metamorphosis, Stacko, NTUC First Campus The race also served to encourage these Portrait of Us, Our Future: Celebrating Each Co-operative Limited. qualities in the teams - Enterprising, being Other and Tree of Life, the race also helped flexible thinkers and problem-solvers; Persistent, to communicate certain analogies of what the persevering, getting through the task and not children may experience in their lives and the giving up when faced with challenges; Inclusive, kind of values that the centre believes in. value of the cooking process. There was also a involving everybody, respecting that there is Another highlight of the event was the team bonding game with the facilitator being a diversity in the team and making sure that fund-raiser, Food Fiesta, which got parents K2 child. Although it was a simple game of just everyone is valued and no one is left behind; and involved every step of the way, from deciding passing the hula hoops, the students really took Enthusiastic, showing eagerness, interest and on an outdoor venue to sourcing the vendors ownership of their activity under the watchful exuberance. to teaching children to make food and the guidance of their teachers.

“Working together, CPP aims to serve the needs of residents in the area with convenient and quality early childhood services. When the centre, parents and the community work as a team for the children, it can only be for the benefit of the little ones,” said Mr Chan, who will take on the role of Honorary Education Advisor for the CPP. Also acknowledging the partnership in her welcome address was the centre’s Principal Serene Chan. She said: “We are proud to be a centre established under the Community Partnership Programme with Tanjong Pagar GRC. Under this programme, we will work closely with grassroots leaders and the community on upcoming events and activities.” CPP was also the focus of the graduation ceremony of the MFS at Block 245/246 Bishan Street 22 on 30 November 2012. Acting Minister for Social and Family Development and Senior Minister of State for Defence Chan Chun Sing officiating the launch of With the CPP re-launched a year ago by Community Partnership Programme. Guest-of-Honour Senior Minister of State for Finance and Transport , she Win-Win Partnerships With the centre’s Community Partnership Programme took the opportunity to update that under the The Community (CPP) with Tanjong Pagar GRC. programme, “the centre has organised various Gracing the occasion on 23 November 2012 family-oriented community events that have also The graduation ceremony-cum-concert for the was Guest-of Honour Acting Minister for Social included grassroots leaders and the community Kindergarten Two children of My First Skool at and Family Development and Senior Minister of at large”. Block 18A Holland Drive marked the launch of State for Defence Chan Chun Sing. 12 workingfor • labourmovementforall SISEU Hosts Family Day At Zoo

By Florina Oo Photos courtesy by SISEU

oinciding with year-end festivities, weather was also a relief for families with many the Singapore Industrial and Services exploring the zoo on foot to see more animals Employees’ Union (SISEU) held its yearly and exhibits. Cfamily day at the Singapore Zoological The high turnout exceeded the union’s Gardens on 23 December 2012. Some 1,500 expectations and certainly put a smile on the SISEU members and their families enjoyed the members’ faces as they indulged in quality fun-filled day against the lush green settings of family time. the zoo. Besides that, NTUC Women’s Development Children of all ages were thrilled Secretariat, nEbO and eXplorerkid were at the when several animals from the zoo made event to highlight some of its initiatives. On this appearances at the event. Zookeepers brought note, SISEU would also like to thank Gardenia the Falabella miniature horse, along with an for their kind sponsorship towards the event. elephant and python. This gave everyone a photo opportunity and a close-up encounter with the animals. Families were also treated to the viewing My family is here with me today and of the two pandas from China, Kai Kai and this is a good opportunity to relax. Jia Jia. The zoo’s newest attraction certainly As for the children, they are definitely got the young ones buzzing with excitement, even adults found them irresistible. The cooling excited to see the pandas.” “SISEU member Jenny Tan

SISEU Family Day is a wonderful It’s fantastic to see our members way to offer our members and their and their families during this festive families a great location to spend the season. It feels like a big gathering and weekend.” mingling session for all of us.” “SISEU Deputy General Secretary Nur Rafidah Rosdi “SISEU member S. Subramania 外籍劳工中心 1313

本茱鲁消闲中心 外籍工友休闲好去处

不断地苦干却没有娱乐调节 外籍劳工中心已经公布了一些即将在 的生活，对任何工友来说都是沉闷 今年举办的外籍劳工消闲娱乐活动， 枯 燥 的 ，尤 其 当 你 到 国 外 工 作 ，远 离 例如电影放映会、现场转播各项体育 家人的时候更是如此。我国新开幕的 活动及音乐表演等。此外，本茱鲁中 本茱鲁消闲中心正是为了外籍工友 放 心也将为该区工友开设购买日常用品 松 身 心 、参 加 消 闲 活 动 而 设 。 的商店。 本茱鲁消闲中心在2012年12月16 外籍劳工中心举办的2012年国际 日，由活动嘉宾西海岸集选区议员胡 客工日嘉年华，吸引了1万5000多名 美霞主持正式开幕仪式，外籍劳工中 客工聚集在新开幕的本茱鲁消闲中 心主席杨木光也到场见证了这一刻。 心，享受一整天的佳节活动，包括欣 新中心也在这一天庆祝第四届国际客 赏表演、嘉年华游戏和板球比赛等。 工日。 杨 木 光 表 示 ：“ 客 工 占 了 我 国 总 劳 这是外籍劳工中心与职总及全国 动人口的三分之一，对我国的经济贡 外籍客工在本茱鲁消闲中心开幕仪式上全情投入活动。 雇 主 联 合 会 共 同 举 办 的 庆 祝 活 动 ，并 献卓著。新加坡的发展确实需要外籍 且首次与裕廊集团及本茱鲁基层组织 工 友 ，因 此 帮 助 客 工 融 入 本 地 社 会 及 客 工 班 杜 然 卡 维 塔 表 示 ：“ 我 们 在 “我们希望加强教育，让客工更 合作。本茱鲁是许多外籍劳工居住的 与 国 人 和 睦 共 处 至 关 重 要 。” 船厂的工作非常辛苦，有时工作到很 了解在新加坡生活的宜忌。新中心 地区。 他补充说：“有了这个中心让我们 晚。因此，需要松懈身心，释放紧张 很 棒 ，客 工 都 聚 在 一 起 ，我 们 因 此 特别为外籍劳工而设的本茱鲁消 更容易为外籍工友举办活动。这当然 的 工 作 情 绪 。” 能有效地他们宣导在新加坡工作的 闲中心，提供该区超过２万名工友在 是该中心的首要目的。目前我们还处 胡美霞表示：“我希望这是能让工 情 况 。” 工作之余的一个消闲放松的好去处。 在试验阶段，如果新中心的反应踊 友 欢 聚 的 地 方 ，好 像 回 到 家 一 样 可 以 与 此 同 时 ，她 也 分 享 了 客 工 如 何 该中心将作为外籍劳工中心全年外籍 跃，我们将寻找其他合适地点，为其 放 松 身 心 。外 籍 劳 工 中 心 将 举 办 各 种 融入本地社群，包括参加义工与基层 劳工消闲娱乐活动的基地。 他区域的客工提供类似的消闲设施 娱 乐 活 动 ，好 像 今 晚 一 样 的 表 演 、教 领袖一起巡逻，以及参加社区服务， 作为消闲中心的主要合作伙伴， 服 务 。” 育 路 演 等 。” 替有需要的人粉刷房子等。

U家族舞会 父母与子女共舞

这个夜晚充满了热情的能量， 时 ，“ 家 庭 舞 蹈 挑 战 ” 让 父 母 和 子 女 父母亲和子女一起在舞池中随着悠扬 一起在台上呈现最曼妙的舞姿。 的英语流行歌曲翩翩起舞！2012年11 其中一个项目是现场请来专业舞 月24日，职总U家族举办第二届的大 蹈员，教导大家深受欢迎的韩国“江 型 舞 会 之 夜 ，成 为 促 进 家 庭 凝 聚 力 的 南风”经典骑马舞蹈动作，参加者纷 方便法门。 纷 跟 着 强 劲 音 乐 舞 动 起 来 ，将 整 个 活 约1500名父母及子女齐聚圣淘沙 动气氛推向最高潮。 名胜世界的Hard Rock酒店的罗马斗 职总U家族署长杜惠珍表示即使 兽 场 。刚 好 是 学 校 年 终 假 期 ，确 实 是 已结婚生子，父母亲还是能享受年轻 难 得 时 机 让 父 母 和 子 女 共 享 天 伦 ，享 时 光 。 她 补 充 说 ：“ 我 们 希 望 继 续 让 受 一 个 晚 上 好 玩 、充 满 娱 乐 的 优 质 大 家 有 这 样 的 体 验 ，并 让 参 加 者 能 与 时间。 家人共享天伦。”她也透露大型舞会 除 了 舞 蹈 外 ，现 场 还 有 各 种 活 动 的灵感来自U家族举办的各类活动， 让 各 年 龄 层 的 小 朋 友 趋 之 若 鹜 ，例 如 并很快证明了舞蹈是一项能促进家庭 头 发 造 型 、脸 部 彩 绘 和 立 可 拍 等 。许 团结的活动。放眼未来，U家族将继 多家庭为了这次活动穿上特别服装， 续通过举办这类活动，专注于推广家 以参加“最佳家庭服装奖”。与此同 庭包容性和凝聚力。 无论是父母或孩子，都纷纷跟着音乐起舞。

11 Jan.indd 13 11/1/13 4:27 PM 1414 新加坡航空公司职员联合会 新航推行最佳生产力计划

迈向最佳生产力计划如何适用于渐进式薪金制：

技能提升 提高生产力 ◆ 员工可通过资格奖励计划自我提升。 ◆ 工作场所奖励创新计划促进员工的团队合作、管理和领导技能。 ◆ 工作场所奖励计划中的项目分配将让员工付诸实践，例如透过进阶资 格课程学习新知。 ◆ 更高的技能水平促使员工： ★ 做更多 ★ 胜任复杂的工作 ★ 提高个人生产力 林瑞生（左二）为新航管理层及新航职联携手推出的“迈向最佳生产力计划”主持推介仪式。 ◆ 跟 进 需 求 ，以 及 具 备 市 场 价 值 ◆ 通过以下方式提高效率： 职总秘书长林瑞生在2012年12 发展阶梯和薪金阶梯。 ★ 员工按能力获得升迁 月 3 日 ，于 新 航 “ 迈 向 最 佳 生 产 力 计 较早前，新航主席李庆言则提出 ★ 重组业务部门的组织结构和工作角色 划”（Towards Optimal Producti- 了双方所要达成的两个目标： ◆ 完 成 工 作 场 所 奖 励 计 划 ，提 高 生 产 力 和 改 善 工 作 流 程 的 员 工 ，将 获 得 vity，简称TOP）推展仪式上强调，许 ★ 提 供 技 能 培 训 ，提 高 基 层 员 工 的 职总购物礼券。 多人都认可新加坡 航 空公司的标 语 工作能力和相关资格。 “ 美 好 的 飞 行 经 验 ”（ A great way to ★ 确 立 公 司 框 架 ，激 励 员 工 提 高 工 职业前景 薪金增长 f l y ），而 对 于 员 工 来 说 ，新 航 可 算 是 作 水 平 ，从 而 提 高 整 体 生 产 力 。 ◆ 按 计 划 ，以 下 员 工 将 有 晋 升 机 会 ： “ 良 好 的 工 作 场 所 ”。 此 外 ，为 了 提 高 工 作 效 率 ，在 重 新 ★ 才干卓越者 新航管理层和新加坡航空公司职 设计工作的过程中，员工的工作内容 ★ 有能力胜任更高职务和更大责任者 员联合会携手推出“迈向最佳生产力 将 有 所 增 加 ，部 门 结 构 也 将 重 新 调 ◆ 在工作和流程经过重新设计后： 计划”，旨在1250名新航的基层工友 整 。那 些 才 干 超 群 、有 能 力 胜 任 更 高 ★ 员工的移动机会增加了 中间，推广认可及奖励优异的工作文 职 务 的 员 工 将 获 得 晋 升 ，无 须 等 待 职 ★ 员工将能调换到公司的其他部门工作 化和企业发展框架。 位空缺。 ★ 员工的职业前景更加宽广 “迈向最佳生产力计划”侧重三 新航高级人力资源副总裁 ◆ 表现杰出的员工将获得： 个方面： Christopher C h e n g 表 示 ，在 年 初 新 ★ 按能力评估升迁 ★ 提高工友的工作效率 航管理层和新航职联讨论签订集体 ★ 优异奖 ★ 增强管理系统功能 协 约 时 ，便 谈 及 了 上 述 做 法 。他 说 ： ◆ 在取得资格奖励计划的资格后，每月赚取额外津贴。 ★ 开发员工潜能 “我们已经努力了好几个月，最终希 林瑞生在致辞时将迈向最佳生产 望达致员工和企业双赢的结果。” 力计划比喻为渐进式薪金制的四个 新航职联会长洛干纳丹赞同 推 行 这 项 计 划 是 一 个 好 的 开 始 ：“ 推 的技能，提高整体工作队伍的工作质 阶梯：技能阶梯；生产力阶梯；职业 Christopher C h e n g 的 说 法 ，并 指 出 行最佳生产力计划是为了增强工友 量 ，同 时 给 予 适 当 的 奖 励 。”

当nEbO的青少年步入职场后将是怎么样 之际，为家庭生活中心的的待援家庭带来精彩表 Poh Kok Leong分享说：“共同组织这次活动， 的情况？毕 业 在 即 的 n E b O 会 员 通 过“ 下 一 站 ？” 演，并与他们共进晚餐，为当天的活动画下完美 让你在工作结束时拥有成就感。其中最大的收获 （W hat 's Next?）的活动，上了深入和宝贵的一课， 句点。 是参加者和举办者拓宽了眼界，共同度过了美好 为人生的下一个阶段作足充分准备。 这项活动的主要举办人是nEbO的同学会成员 时 光 。” 这项活动由nEbO和职总青年团成员携手举办， Leow Zi Jian和Poh Kok Leong。通过组织这次具 参与其盛的职总青年团义工Daniel Loh回顾这 旨在让将毕业及已毕业的nEbO会员有机会从职总 有一定规模的活动，他们向自己的组织能力发出挑 次令人难忘的经历时表示：“这项活动促使nEbO 青年团代表身上学习，吸取他们的工作经验和各种 战。他们形容这次活动让他们感到既满足又温馨。 会员了解新加坡仍旧有一群人需要援助，而且懂得 工作相关知识。 Leow Zi Jian表示：“这项任务相当艰巨，尤其 珍惜家庭的温暖和父母之爱，同时伸手帮助弱势 他们的上一次活动在2012年10月于大巴窑中央 是活动前的执行计划。我非常感谢参与这次工作的 群 体 。” 社区俱乐部举行，参加者从中了解职总青年团的愿 义工，大家团结一致，满腔热忱一起完成任务。” “活动让我感到很愉快。老人家都非常喜爱我 景和使命，学习如何才能成为工运的一分子。 他也认为这次活动让应届毕业生大开眼界，对 们的表演。从他们开心的吃喝与聊天，能看出他们 nEbO和职总青年团的义工在活动进入尾声 职场面临的挑战和积极面有了进一步了解。 确实很开心。所有出席者都很享受这次活动。”

11 Jan.indd 14 11/1/13 4:27 PM 职总U关怀基金 1515

“开学了”会展 助家长节省开销

工运不仅代表职工的权益，同 凝聚力工作坊、与新加坡田径选手及 时也是一个弘扬关怀与分享的会员社 足球明星近距离接触等活动。 群。2012年一整年，职总的U关怀援 职总U关怀基金也在开幕式上颁 职总时时关注持续升高的生活费问题，因 助 计 划 共 筹 得 9 7 0 万 元 ，帮 助 低 收 入 发50万元给职总优儿学府光明前景 此非常有信心U关怀基金将持续推行援助计划， 家庭会员及其家庭。 基金，作为资助低收入家庭孩子入读 职总U关怀基金在2012年12月15 职总幼乐园之用。另外，这笔经费也 并做好准备应付逐渐增加的需求。 日及16日，于国家图书馆广场举办第 将用于推展阅读识字计划（Read- — 职总关怀与分享署署长再纳 八届“开学了”会展，让父母亲以“开 to-REACH literacy programme）及 学了”援助券或以优惠价格为孩子采 行为支援计划（Behaviour Support 购开学所需物品。分发“开学了”援 Programme），从而帮助待援家庭的 助券的目标是帮助低收入工会会员， 孩子为小学课程打下基础。 应付子女开学的费用。 职总关怀与分享署署长再纳表 超过1万名工会会员及其家人在现 示 ：“ 作 为 工 运 ， 我 们 珍 惜 每 一 名 会 场采购，享受BATA、大众书局、常青 员，因此每年都举办‘开学了’会展， 文具、历史频道、Bookaburra及《国 让 所 有 会 员 受 惠 。与 此 同 时 ，U 关 怀 家 地 理》杂 志 的 优 惠 。 基金也协助会员，减轻生活负担。” 工会会员穆妮拉表示：“有了‘开 他补充说：“今年参加会展的厂商 学了’援助券，我才有能力让孩子们 为会员带来更多的优惠商品，让会员 选择他们想要购买的物品，如果是 省 钱 。” 我 自 掏 腰 包 ，我 将 会 限 制 他 们 买 些 职总会长谢秀慧指出：“职总以别 什 么 。” 具意义的方式来与会员分享，帮助低 除了售卖物品，现场还举行许多 收入家庭，这确实是工运表达关爱的 精 彩 节 目 ，包 括 教 育 讲 座 、增 强 家 庭 方 式 。” 谢秀慧（右五）在“开学了”会展上，将支票交给受益机构。

仁益药房珍惜乐龄工友

职总仁益药房时时将乐龄工 程让我们能从年长者的角度思考，并 友放在心上。作 为 社 会 企 业 ，仁 且 了 解 他 们 的 想 法 和 做 事 方 式 。” 益药房珍视年长雇员，持续确保他 药 剂 师 通 过 这 项 活 动 ，学 习 到 该 们能在良好的环境工作，并且与同事 如何帮助工作场所的年长工友。对 分享工作经验，加强工作场所的跨代 Tan Yoke Khoon来说，他了解到如 交流。 何 简 化 工 作 流 程 及 鼓 励 年 长 工 友 ；而 仁益药房的药剂师在去年2月16 Jasmine Goh因此懂得如何帮助年长 日 参 加 了一 项 课 程 ，从 中 学 习 了 解 年 工友精简工作流程并指导他们使用电 长员工，以及与他们有效沟通的方 脑系统。 法，因此现在更加了解年长员工的需 Tan Yoke Khoon和Jasmine 求了。 Goh都认为，年长工友的责任心，促 高级药剂师Tan Yoke Khoon（27 进了同事的职业道德感。Jasmine 岁）分享说：“我记得课程中的其中一 G o h 则 说 ：“ 他 们 非 常 可 靠 、 肯 干 ， 表 项活动，必须戴上耳罩和护目镜，亲 现也非常好。他们凭着自己的经验， 自体验年长工友在生理上的限制，以 为许多身为父母的顾客提供适当的 便我们指导年长工友时，更有耐性， 建 议 。” 更能体谅老人家在生理上的限制。” “年长工友更愿意分享意见以改 另一名参加者高级药剂师 善工作。顾客也非常乐意听取他们宝 Jasmine Goh（左图）表示：“这项课 贵 的 个 人 保 健 经 验 。”

11 Jan.indd 15 11/1/13 4:28 PM 售价60c | MICA（P）029/11/2012 2013年1月11日 3600名学校清洁工 获得加薪

今天，3600名工友都笑容满面，这是该领域所有人共同努力的成果。政府率先采取行动援助低 薪工友，也令我们非常感动。我们希望更多公司能效法这个好榜样，在未来加入我们的行列。 — 建筑与设施管理服务集群领导再纳

3600名学校清洁工开始了不同凡响的一年—他们都获得加 薪，新的薪金配套至少1000元。这些工友获得加薪，是政府、工运和雇 主三方在渐进式薪金模式下共同协作的成果。 这些与教育部属下的合约学校清洁工是劳资政清洁工集群要帮助1 万名目标清洁工的第一批。劳资政清洁工集群汇集了工运建筑与设施管 理服务集群及其伙伴的心血，旨在帮助该领域工友提升技能、薪金、生 产力和职业前景阶梯。 建筑与设施管理服务集群领导再纳在2013年1月3日在其面簿分享这 项劳资政三方共创的成就。 他在面簿上表示：“...在教育部、服务承包商、工会和学校去年通力 合作下，我们得以安排清洁工参加培训、重新设计工作和采纳新科技以 提升技能和生产力，工友才因此获得大幅加薪。值得表扬的是，政府带 头帮助这群低薪工友，让他们也搭上渐进式薪金模式的列车。当这些工 友满心感激地来向我们道谢时，我的职员都感动异常。” 许多学校清洁工的薪金介于650元至750元之间。因此，从这个月开 始他们获得大幅加薪，毋庸置疑这将大大鼓舞他们的工作士气。 再纳补充说：“我们竭尽心力与劳资政伙伴一起努力，以提升清洁工 的技能。一旦掌握更好的技能，他们就能提高生产力。此外，我们还协助 清洁公司通过增长与同惠计划取得经费，以更新技术、流程和设备，从 而提高生产力。因为我们齐心合力，同舟共济，所以我们做到了。” 他也进一步表示，下一个中程目标是帮助其他政府部门属下的合约 清洁工。工运已和国家环境局探讨如何帮助公共区域和小贩中心的清 洁 工 ，从 渐 进 式 薪 金 模 式 中 获 益 。 劳资政清洁工集群将在今年加强工作力度，工运也将接触更多清洁 公司，通过各种平台，例如最佳外包计划以增加工友收入，提高生产力、 技能和拓宽该领域的职业前景。

第15页 “ 开 学 了 ”会 展 助 家 长 节 省 开 销

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11 Jan.indd 16 11/1/13 4:29 PM