September 2019

Dear Caravan Owner All too soon it is time to start thinking of the end of the season, after a summer where we have all felt the benefit of some extraordinary record breaking sunshine! The HDHH team have worked hard throughout the year to help you get the most out of your holiday home. Anthony who joined the site team just before the season started has fitted in well, to many of you he will be a familiar face having worked in Arches for many years. Yvonne and Rod who tend to the flora and fauna around the sites and for the Pub have become part of our hard working team and their work ensures the site looks colourful and welcoming for all.

We have had another very busy season within Arches, with many of you becoming regulars to come and enjoy our afternoon Bingo sessions which have filled the pub! It has been a hive of activity throughout the summer with live entertainment to be enjoyed nightly, Karaoke, cash bingo, kid’s entertainment and so much more! A huge thank you to Terie and her team who all work There have been many Karaoke stars throughout the season incredibly hard to make sure that Arches is the best it can be but there is still time to warm up your vocals if you want to try for your enjoyment and downtime with family and friends. and win a place in the Grand Final which will be held on Saturday 12th October. We are proud that we have been able to continue serving our premium Happy Hour products at exceptionally great value The Karaoke King or Queen will win a grand prize of £500 prices all-day, every day! with runner up prizes of £300 & £150. Come along and support your favourite! Don’t forget we are open all year through, so if you’re staying onsite until the site closes come and join us; our BT Sport, Daily Newspapers, Holiday Library and Free Wi-Fi continue every day we are open.

Fundraising A reminder that this year we are raising money for Alzheimer’s Society, a worthy charity suggested by one of our owners at the end of last year. Our fundraising thermometer has been reaching towards boiling point all summer, with money coming in from our Charity BBQ’s and Yvonne’s knitted elephants and badges and her filled rolls; currently we are on track to break all of our fundraising totals. A special thanks to Yvonne for the tremendous effort and generosity she gives in her support to raise money for our charity every year and for all the numerous other things she does behind the scenes! We will give you an update on the final amount raised in your December newsletter! £4,500 RAISED SO FAR

Telephone: 01754 873538 Email: [email protected] Web: www.happydayshh.com Happy Days Holiday Homes, Trunch Lane, Chapel St Leonards, Skegness, Lincolnshire PE24 5TU Owner’s

Coffee Morning 2019 September wouldn’t be the same in HDHH Office without our annual coffee morning in support of Saturday 5th October is Owner's Party Night Macmillan. The affair has grown in size year to year, Arches Pub doors open at 7pm with a huge array of delightful and delicious cakes and This year for our theme we are taking inspiration from the TV sumptuous savouries! Sweet or savoury we have it programme PEAKY BLINDERS, you will be welcomed at the door by covered, please pop by and show your support. Over 4 our pop up bootleg Gin Bar! Start your night with a Gin Tipple as we welcome you at the door. years of Cake and Coffee mornings you have helped Fancy dress is encouraged in the style of 1920’s flapper dresses, us raise over £3500! Help us take that total over £4000 gangster and of course Peak caps and waistcoats to look the part. We this year. can’t wait to see the fabulous costumes when you all arrive which really helps set the atmosphere of the evening. This year join us on Friday 27th September 2018 from 10.00am in HDHH Reception and from 11am The amazing and talented band ‘Centre of Attraction’ will be in Arches Pub. singing all your party favourites to keep the party going.

27 SEPT

Beautiful Blooms &Canine Creations! For the little ones there will be games and funun from 77.30pm.30pm onwards! The legendary and much loved Happy Daysys Once again the flower beds and planters around the site and Hog Roast by Dunmore’s Catering will be Arches Pub have been bursting with colour thanks to the efforts returning to keep you fed and smiling. of Rod & Yvonne who make the place brighter for us all. The blossom trees they planted on South a few years ago really Hand in your ticket on entry and you will bee came into their own at the beginning of the season. entered into our prize draw where you couldd win: A year’s free caravan insurance for thee 22020020 seasoseasonn wiwithth Leisure Days for your caravan on Happy Days Holiday Homes Carnivale Arcade & A free jet wash for the outside of your caravan and veranda in March 2020. Happy Days Fun Pool A Gas Test An Electric Test The amusement arcade has been open all season, with lights flashing and fun to be had young and old. Bill continued to A Drain Down operate the day to day running of the fun pool, which was 9 Pints of Happy Hour Products enjoyed by so many of you, especially on the numerous A Goody Hamper scorching summer days that graced us this year. Party Night Tickets can be collected from Matts Aerials & HDHH Reception from the 7th September. Space is limited so grab you ticket or put your name down asap! You Corna Shop will need your ticket on the evening to gain entry and to receive your food. The Corna Shop has continued to offer the convenience of having all the necessities you need nearby. They also sell You will be given up to 4 tickets per caravan, with tickets allocated to metal sheds and can provide aerial assistance should you those who request them first. If you should need a vegetarian option need it. for your meal, please let us know when you collect your tickets. Saturday 12th October CaravanC Site Fees 2020 Season Karaoke Final 1 Payment option: This evening gathers all the winners from the Size Full payment by season to crown a Karaoke Queen or King! 01/10/19 With so much talent it will be a great evening to come along and show your support. Under 30 x 10 £2465 30 x 10 & over £2585 Under 30 x 12 £2705 30 x 12 & over £2825

IF YOUR DEPOSIT OF £1000 IS NOT PAID BY 01-10-19 YOU WILL AUTOMATICALLY INCUR AN EXTRA £130 Saturday 26thOctober in addition to any instalment fees. 2 Payment option: this will incur an extra £130 charge Halloween Party Size 1st 2nd Total Payable: The bar team always embrace Halloween and love decorating the pub to set the scene for our Halloween Party. Always sure to be a fun Deposit by: Balance due: evening for young and old! Put your Scare Flair on, join us for games, 01/10/19 01/01/20 food, and entertainment! Under 30 x 10 £1000 £1595 £2595 30 x 10 & over £1000 £1715 £2715 Under 30 x 12 £1000 £1835 £2835 30 x 12 & over £1000 £1955 £2955

3 Payment option: this will incur an extra £260 charge Size 1st 2nd 3rd Total Deposit by: Balance due: Payable: ENDEND OF TTHEH SEASON 01/10/19 01/01/20 01/03/20 CARAVAN CLOSE DOWN Under 30 x 10 £1000 £865 £860 £2725 30 x 10 & over £1000 £925 £920 £2845 Remember to: • Update any change of contact details with us in HDHH reception Under 30 x 12 £1000 £985 £980 £2965 • Check we have a spare key to your caravan should emergency 30 x 12 & over £1000 £1045 £1040 £3085 access be required • Arrange your drain down in HDHH reception Your 2020 site fees are inclusive of: • Disconnect your gas bottles Electricity use up to £100 • Remove valuables and personal belongings Council rates • Collect: "No Valuables" signage from HDHH reception for your caravan Water & land drainage VAT Drain Down This is an essential part of you caravan close down and must be done Please note: Your 2020 site fee deposit of £1000 is due by the 1st of before the caravan site closes, this service is offered to you by LAS at October 2019. the following rates: There are payment penalties that will be incurred if the amounts due are not paid by the dates listed. • Standard caravan £40 or Centrally heated £45 If you do not pay by the dates stated in each payment option, you As part of this service LAS will disconnect your caravan and in March will fall into the next payment option. 2020 will reconnect when the site re-opens. Your individual water tap outside of your caravan will remain OFF to prevent any damage Remember to book your Gas and Electric Tests before your current caused by undetected leaks. certificate expires, once again this can be done direct with CNR In the new season turning the tap ON is a simple task, by turning the Electrical or LAS Gas or through HDHH Reception. tap to the ‘on’ position. Alternatively, HDHH site staff are happy to If you use another contractor, they must have a permission pass from come and do this for you once you have arrived on site. HDHH Site before any work commences so we can check the relevant insurance for your safety is in place. If you intend to perform your drain down yourself must only use 100% biodegradable caravan winteriser. Paying for your Site Fee – ONLINE BANKING PAYMENTS To book your drain down by Lee at LAS Gas you can call him and book You can continue to pay for your site fee in HDHH Reception by cash, direct or with us in HDHH Reception. card or cheque or on the telephone or using online banking. So we can match any online payments that you make with your LAS Gas: Mobile: 07736 569997 caravan please use a reference using your surname, caravan number and North or South. The site will be closing on: Monday 4th November E.g.: S137 Smith or Smith South137.

At 12 noon the mains water and electricity will be turned off and the Account Name: Happy Days Holiday Homes main gates to North and South will be locked. Account Number: 30097136 Sort Code: 402559 Electric And Water Customer Q & A forum: USE Can I bring my mobile Camper Van on the site? In 2020 you will receive a credit of £100 electricity use, Camper vans are NOT permitted on either site or on the carpark at this is enough to cover the average consumption of anytime. electricity for the season. We remind owners that certain electrical appliances will greatly increase your How will you allocate my online payment for my site consumption. fee or finance? If your consumption goes over the £100 you will be billed Please use a reference including your surname, caravan number and for this in March 2021 at the beginning of the following N or S or North and South, so we are able to clearly identify your season. Extra units of electricity will be charged at the payment and allocate it to your account. current rate: based on 2019 prices, approximately between 18p per unit. Account Name: Happy Days Holiday Homes Account Number: TESTING 30097136 Sort Code: 402559 Annual testing of your Gas and Electric is essential for Do I have to use the HDHH recommended Electrician the safe use of your caravan and for your caravan insurance to be valid. and Plumber? We prefer you to use our CNR Electrical and LAS Gas as we know Our contracted Electrician and Plumber will contact you they are fully qualified and insured and they offer compe before the expiry of your current certificate to arrange for HDHH owners. titive rates your test and take payment. If you wish to use someone else, please check with HDHH Rece Should your caravan fail a test, they will call or email you prior to work beginning that they have permission to conduct ptionwork to discuss the required work and cost. Re-testing onsite. following work carried out is free. All tests and repair work must be paid for prior to being What time frame do you deliver gas to caravans? conducted. Payment can be made by cash or cheque left If you require more gas for your caravan, you can pop in to order it or in your caravan or at HDHH Reception, by bank transfer order it on the telephone. We aim to deliver your gas free of charge directly to C.N Raistrick (CNR Electric) or L.A.Scragg (LAS between 4-5pm every day. Gas), or via telephone, available as an option shortly. My veranda plan was rejected, why? There are legal guidelines that we have to adhere to when giving Caravan site permission for a veranda. Minimum distances between caravans and the distance of your caravan from the road all have to be licence contract Most veranda companies are aware of these rules and will considered. take this into account when drafting your plan. From the 1st October 2019 your 2020 Site Contract will be ready in HDHH Reception for you to sign. How do my rental customers collect the caravan keys? Please note that by paying part of your 2020 site fee Customers are welcome to collect your caravan keys from our and/or allowing your caravan to remain on our site after Reception within of fice opening hours, 9.00am-5.30pm. Customers 31st December 2019, you will be deemed to have we will need a ‘key release form’, these are readily available from our accepted the 2020 contract terms. The contract must be Reception. We will not give out any keys without this form. collected and signed and will not be posted. Can my rental guests use the Happy Days Fun Pool? Yes, the owner passes you received in 2019 are valid for the 2020 season. Your guests are welcome to use these for FREE access to the pool, but we urge to you to leave a note to r emind guest to leave Contacts: passes in the caravan for future use. LAS Gas: Mobile: 07736 569997 Where do I place my rubbish bags? There are large rubbish bins located on both North and South. On CNR Electrical: Mobile: 07539 664768 North they are located behind Arches Pub and on South they are located in the middle of the site. Rubbish is not to be left outside y our caravan. Remember to put these end of season key dates in your diary: Final word 27th September Macmillan Coffee Morning in HDHH Reception & Arches Pub We thank you all for your continued support throughout the season and for choosing Happy Days Holiday Homes for your caravan 5th October Owners Party Night in Arches Pub holidays. As we wave goodbye to old friends and new we are Peaky Blinders themed fancy dress already planning ahead for the next season. We wish you safe travels home and wish you happiness and health for the festive 12th October Grand Karaoke Final in Arches Pub season ahead. We will see you all in March 2020! Kindest regards to you all 26th October Halloween Partyin Arches Pub ! Scare Flair Fancy Dress Only!!! Charles, Alison, Beatrice & The Happy Days Holiday Homes Team.