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Issue 142 June 2020 the magazine for defence equipment desider and support

From ship to shore: significant battlefield upgrade for Merlin RBS15 The power to prevail

Foreworde are starting to see engagement with industry via the a glimpse of our “new Defence Suppliers Forum to help Wnormal”, and the way co-operation, especially during the organisation is adapting COVID-19. By sharing information and aligning our objectives, we continue to work together to "I am very grateful to you all for your professionalism, optimise the contribution both Defence and Industry make to commitment and resilience" defence capability. Elsewhere, we have made to it speaks volumes about changes to our organisational the character of DE&S. The structure to enable us to continue ethos of continuing to deliver increasing our effectiveness, against Defence critical outputs, resilience and responsiveness – provide ongoing support to the both now, and into the future. We government’s response to the have also made these changes pandemic whilst being affected by to better reflect our strategic the crisis itself is admirable. relationships with the front-line As we move into the next stage commands and align with other of the UK’s response to COVID-19, Civil Service departments. the ongoing safety of our workforce Effective from the beginning of is of utmost priority. We continue June, the title Chief of Materiel, to work on our recovery plans, across all four domains will change looking at adapting our workplaces to become Director General. The and working practices to enable name of the Joint Enablers domain a gradual return to some onsite will become the Strategic Enablers activity while always ensuring the domain, to reflect the new shape health and safety of our people. of the domain and the relationship At the beginning of May, I visited with its primary customer, UK Bristol Nightingale Hospital and Strategic Command, as well as its I was delighted to see first-hand increasing importance in ensuring the hard work and motivation of future integration of defence all those involved, not least the 17 capabilities. DE&S staff picked from among our Additionally, the Future many volunteers to help create this Capabilities Group will be life-saving facility. I am very grateful expanded to include future novel, to you all for your professionalism, cross cutting and innovative areas commitment and resilience. of growth, including Space. By Sir Simon Bollom, CEO Our Human Resources team has We have some senior staff responded extremely well to the changes this month as well as crisis by working proactively and at organisational, and I’m really pace, addressing issues, revising pleased to welcome Krishna policies and guidance when they Dhanak to the role of Director Dominate the naval battlespace with our RBS15 anti-ship are needed. You can read more Strategy and Corporate Operations, about the team’s work in this taking up the post from 1 June missile family. RBS15 neutralizes naval threats and ground edition. 2020. Adrian Baguley takes on the targets at long range and in contested settings, delivering The ability to be agile and adapt mantle of Deputy Chief Executive mission-critical performance in any weather condition. quickly to the current challenges from the same date, in addition has been key to DE&S being able to his role as Director General to continue to deliver support to Strategic Enablers. For more information, visit saab.com/rbs15-family or scan the QR code. our front-line commands. Just And finally, I would like to say a last week, there was a successful fond farewell to the current Deputy Martlet test firing from a Wildcat Chief Executive & Director General HMA Mk2 for the first time, marking Commercial, Nick Elliott. I’d like to a significant milestone in the Future take this opportunity to thank him Anti-Surface Guided Weapons for his hard work and dedication programme. The Land Concept to Defence over this time. His and Assessment team is continuing presence will be missed, and the to take key steps forward with the positive impact he’s had on the Boxer support partnership. organisation will continue to be felt We have continued our long into the future.

3 desider June 2020 desider June 2020 Contents Contents Contents www.gov.uk/government/publications/desider-2020 Twitter: @DefenceES On the cover Facebook: @DefenceES A Merlin Mk4 of 845 NAS with specially fitted test instrumentation conducts trials on the HMS Queen LinkedIn: Defence Equipment & Support Elizabeth by the Air Test and Evaluation Centre YouTube: DE&S 18DE&S HR Team Photo by LPhot Kyle Heller Stepping up to the challenge: Katie Sloggett speaks to Desider

Editor: Louisa Keefe Louisa Keefe - 07981 013054 [email protected]

Contributors: Tom Morris, Louise Allford, Daniel Evans, Lowri Jones, Paul McLennan, Hannah Swingler, and Tom Knight

Photography and Design: Katherine Williams, Jack Eckersley, Charlie Perham, Mark Hawke, and Andrew Linnett

Distribution Manager: Dick Naughton - 0117 9134342 [email protected] Cover story 6Senior Leader Comment 8Wildcat 12Merlin 20BFPO Advertising Manager: Simon Dakin, Director Successful test firing for Significant upgrade marks long-term achievement Defence postal services Edwin Rodrigues ISTAR [email protected] Martlet weapons system continue to deliver +44 (0) 20 3411 1008

Printing desider is distributed free to DE&S employees and the equipment capability organisations. Copies may be sent to readers outside MOD, including in the defence industries and is published on the world wide web via GOV.UK and www.des.mod.uk. While the editor takes care to ensure all material produced is accurate, no liability can be accepted for errors or omissions. Views expressed in desider, and products and services advertised, are not necessarily endorsed by DE&S or the MOD. All editorial submissions must be cleared by the relevant MOD authorities.

© Crown Copyright

11VE Day 14Boxer 16First Person 24DE&S project managers step up to support This magazine is printed on Novatech Matt FS 100gsm DE&S staff take part in VE day commemorations One step closer to Boxer Deputy Director Weapons, which is Forest Stewardship Council certified material support partnership Phil Game Department of Health and from well-managed forests and elemental chlorine free. Social Care

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Simon Dakin, Director ISTAR, on his role, the fight against COVID-19 and his hopes for the future

’ve been at DE&S and its going beyond what’s expected Looking ahead, as we begin predecessor organisations for to help tackle the pandemic. returning to business as usual, I over 25 years. I was attracted It’s very humbling to be part of I am confident have three priorities. First is the Iby the incredible breadth of such a fantastic team and they’ve that DE&S will wellbeing and development of the business and the chance to received outstanding feedback our people. Beyond my core role, develop a range of skills beyond from colleagues across central succeed in our I devote time to nurturing talent. my scientific background, as well Government. endeavours no It’s a real pleasure and privilege to as the opportunity to contribute Internally, as a result of the work with people who have such to delivering vital capability for pandemic, my team has changed matter what great potential and to help them frontline users. the way we operate. We’ve challenges and realise their ambitions, both for While our business has adopted remote working by themselves and the business. changed during this time, the default and people have adapted circumstances My other two priorities are importance of our operations, the very quickly to such a dramatic we face delivering on our commitments flexibility of our capabilities and change. This is a reflection of the for customers and leading the unfaltering dedication shown professionalism of our people who improvement. I’m keen to ensure by our staff has remained. strive to continue to deliver for that DE&S plays a leading role I’ve witnessed this behaviour our customers. in digitising and integrating the and attitude repeatedly Away from COVID-19, I want battlespace. This includes big throughout my career, and the to share one of my highlights data analytics, machine learning, situation we’ve encountered from the past year, which was software enabled technology, through the COVID-19 pandemic congratulating four military robotic process automation, has reiterated this once more. members of my Operating Centre, information exploitation and Over the past months, I’ve been Warrant Officer Barry McConnell, integration of capabilities. working with the Cabinet Office Warrant Officer Robert Edwards, From my past and recent on the UK Ventilator Challenge Warrant Officer Robert Jones experience, I am confident DE&S Initiative, sourcing and delivering and Chief Petty Officer Andrew will succeed in our endeavours greater numbers of ventilators to Shaw, who were awarded the no matter what challenges and meet the forecast demand in the Meritorious Service Medal after circumstances we face. I am UK. being recognised in the New Year determined we learn from recent Within just 24 hours of asking Honours list. Not only did the experience and harness our for help, a team of around 20 individuals deserve the awards individual and collective energy people had formed from across for many years of distinguished to tackle improvements with a DE&S, drawing on a range of service, they had each made a far positive mindset, and celebrate skills and experience. I’ve been wider contribution to society. I’m our considerable successes. so impressed with people’s very proud to have them within willingness and enthusiasm, the team.

6 desider June 2020 desider June 2020 News News

Wildcat helicopters bare their teeth with successful Martlet test firing

ildcat helicopter crews This marks a significant line with current Government have proved a new milestone in the Future Anti- social distancing rules due to missile’s ability to Surface Guided Weapons coronavirus, adding an extra Wprotect the UK’s aircraft carriers. (FASGW) programme, which will hurdle for the teams involved to Fired live from Wildcat HMA arm the helicopters that deploy overcome. Mk2 for the first time, the Martlet as part of HMS Queen Elizabeth’s Wildcat Maritime Force weapons system procured by Strike Group on its maiden Commander, Matthew Boulind, Defence Equipment and Support operational voyage next year. said: “The successful test firing (DE&S) has been successfully Captain Mark Langrill, DE&S’ shows the Wildcat helicopter tested at MOD Aberporth off the Wildcat Delivery Team leader, will be ready to help defend our Welsh coast. said: “These firings mark a vital Queen Elizabeth-class aircraft Launched from the platform step forward in the integration carriers and their strike groups for in 0.3secs, the telemetry missile of the uniquely flexible Martlet years to come. accelerated to one-and a half times missile into what is already an “The Royal Navy and Army the speed of sound (992 nautical outstanding helicopter to provide introduced Wildcat helicopters mph). the Royal Navy with a world-class into service five years ago. The capability. firing of the Martlet today is a “I am grateful to all those across very significant milestone and industry and the Ministry of represents a huge success for the Defence who have worked so hard joint industry and MOD team.” to achieve this milestone.” The firing was captured with Managed by the Lightweight & high-resolution cameras so the Medium Attack Systems (LMAS) teams from Thales and Leonardo and Wildcat delivery teams, Helicopters – which manufactures Martlet incorporates the versatile the Wildcat in Yeovil, Somerset lightweight multirole missile – can analyse the system trials in (LMM) – developed by Thales in minute detail. Belfast – soon to enter service with Martlet has already been the Navy and Army in the short- successfully launched from the range air defence role. frigate HMS Sutherland, but its Preparation for the series of primary role will be on-board test firings was conducted in Wildcat. Philip McBride, general manager of Integrated Airspace- protection Systems at Thales UK, said: “Martlet will ensure the Wildcat has the best-in-class offensive capability to protect the Carrier Strike Group. “With each helicopter capable of carrying up to 20 missiles, the Wildcats deployed will be a significant deterrent to anyone wishing to interfere with UK interests.”

Pictured: Wildcat HMA Mk2 pictured off the Welsh coast of the UK (Picture Crown Copyright)

8 9 desider June 2020 desider June 2020 News In Brief News In Brief

DE&S team helps prepare Spitfire for DE&S take part in VE Day commemorations Captain Tom Moore’s 100th birthday May saw the armed forces lead the Arrows and performed a flypast over nation in commemorating the 75th Edinburgh, Cardiff and Belfast as part of To celebrate the 100th birthday a flypast of a Hurricane and anniversary of Victory in Europe day. the celebrations. Bottom: The crew of RFA of Captain Tom Moore and his a Spitfire over his home in Across the country defence personnel paid Argus marked out ‘75’ on the flight deck fundraising achievements for Bedfordshire was organised in tribute to the enormous sacrifices of those whilst in the Caribbean Sea conducting the NHS, an iconic flypast was recognition of his efforts. who served in World War II and came air operations and, finally, the flight deck organised by the RAF Battle of Supported by the team in together to celebrate 75 years since VE team on board HMS Queen Elizabeth used Britain Memorial Flight. Bristol, DE&S staff from RAF Day. Pictured clockwise from top: DE&S glow sticks to spell out their message while Captain Tom organised a Conigsby helped prepare the staff from the COVID-19 operations team off the south coast of the UK where they fundraiser for the NHS, to raise aircraft for the flight and fitted in Abbey Wood Bristol paid tribute to all have been conducting warfare training and money in aid of COVID-19 relief. three GoPro cameras to the our veterans to mark VE day. Typhoons mission rehearsals. Originally aiming to raise £1,000 Spitfire to capture aerial footage from RAF Coningsby joined the Red by walking 100 laps of his garden, that was later used by BBC his astounding efforts raised more Breakfast. than £30 million. DE&S staff are honoured to To celebrate this achievement have supported the iconic flypast alongside his 100th birthday, with these two WW2 aircraft.

RAF Typhoons intercept Russian maritime patrol aircraft A RAF Quick Reaction Alert (QRA) Typhoon aircraft recently scrambled from RAF Lossiemouth to monitor two Russian maritime patrol aircraft while they operated in a UK area of interest. Approaching from the North East, the Russian aircraft flew in international airspace over HMS Kent concludes cold-weather the Norwegian and North Seas. QRA aircraft are launched to operations in the Arctic intercept unidentified aircraft HMS Kent recently departed the HMS Kent has operated around because the aircraft cannot be Barents Sea after seven days of cold- the world and seen the full identified by any other means, weather operations in the icy waters spectrum of challenging conditions for example the aircraft is not of the Arctic Circle. in the past year, having operated in talking to civilian or military Air Working as part of a combined the high temperatures of the Gulf Traffic Control, has not filed a US and UK task group, HMS Kent before taking up her tasking in the flight plan and is not transmitting practised further integration with North Atlantic and High North. a recognisable secondary the UK’s allies and proved her The ship’s activity plays a key surveillance radar code. ability to operate at sea in sub-zero role in the defence of the United QRA procedures entail RAF temperatures hundreds of miles Kingdom, continuing to conduct aircraft and crews being held at inside the Arctic Circle. essential operations around the continuous high readiness at all More than 1,200 military world ensuring the defence of the times, so they can take off within personnel from the UK and US UK’s global interests now and in minutes to protect UK sovereign have been involved – conducting the future. airspace. During this scramble, key training in support of the UK’s additional air-to-air refuelling defence. support was provided by an RAF Voyager aircraft from RAF Brize Norton, alongside comms and radar support from the National Air and Space Operations Centre in High Wycombe and Air Surveillance and Control System at RAF Boulmer. All of these RAF Chinooks pass 2,000 hours milestone elements remain on constant vigil Royal Air Force Chinooks now completed 2,000 hours of has flown 340 hours, lifted 247 to provide the RAF’s contribution have recently passed a significant flying in support of the French tonnes of freight and transported to the defence of the UK. milestone in the UK mission military. Since arriving, the 1,150 passengers since arriving to support French led counter- Chinooks have moved more than in January. During this time, insurgency operations in Mali, 1,000 tonnes of freight and more the detachment has operated in West Africa. than 12,000 passengers. temperatures up to 47°C, which The Chinooks began operating The current detachment this have been accompanied by in Mali during July 2018 and have year, from 18(B) Squadron RAF, frequent dust storms.

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£395 million upgrade for Merlin Mark 3 Success as AJAX completes acceptance testing Pictured: Merlin Mk4, operated by Commando Helicopter Force during a Loughborough liaison visit (Picture by PO Phot Des Wade)

he Merlin Life Sustainment ensure that the Commando Merlin Colonel Del Stafford, Programme (MLSP) has Commando Helicopter is fully supported and available for Commanding Officer of CHF, said: upgraded 25 Mark 3 and global deployment.” “As Commanding Officer of CHF T3a Merlin helicopters to Mark 4 Force can now This strategic milestone was and the business change manager and 4a variant, impacting almost generate, sustain and achieved on time and represents for MLSP, I am delighted that every major system on the aircraft, field a modernised a significant and long-term we have been able to declare the integrating modern and legacy global contingent achievement for DE&S and the capability milestone for Littoral technology and demonstrating the aviation capability Merlin delivery team, enabling Manoeuvre Initial Operating aircraft is safe and airworthy. Merlin to be a more effective Capability. The £395 million upgrade has Colonel Del Stafford, component in the future conduct “That this has been achieved extended the life of the platform Commanding Officer of littoral manoeuvre operations. as planned is testament to to at least 2030 and provides of CHF Nick Whitney, managing the exceptional work and the Royal Navy Commando director of Leonardo Helicopters perseverance of everyone involved Helicopter Force (CHF) with UK, said: “The MLSP has seen in the programme. CHF can a medium lift ship-optimised industry and government now generate, sustain and field helicopter capability for littoral collaborate closely, working a modernised global contingent manoeuvre – meaning the together to develop ideas and aviation capability aligned to Merlin aircraft have the ability to overcome challenges. The 3 Commando Brigade and the rogress with AJAX testing General Dynamics Land Systems This accomplishment was transition ready-to-fight combat collective efforts of all stakeholders Carrier Strike Group.” has continued despite the UK (GDLS) and all those involved, witnessed by DE&S Director of forces from the sea to the shore will provide the CHF with a Through declaration of the challenging circumstances in overcoming the challenges and Land Equipment, Major General to achieve a position of advantage high-end Merlin helicopter milestone, the Royal Navy have Pbrought by COVID-19. delivering within safe ways of Darren Crook, and the head over the enemy. with new cockpit avionics and declared to UK Defence that they The first two Ares platforms working during the COVID-19 of vehicle demonstration and Merlin delivery team leader, ship optimisation to support its are held at high readiness and are that will provide reconnaissance restrictions. manufacture, Mike Holstead, as Captain Kieran O’Brien, missions from ships for littoral able to field a modernised aviation support have recently passed The platforms in the Ajax they visited the Army’s acceptance said: “This is an outstanding m an o e u v re .” capability, aligned to required general acceptance testing and family, which are built at GDLS’ and testing team and GDLS. achievement and represents The modifications to the aircraft defence outputs. will shortly be delivered to the Merthyr Tydfil facility in Wales, Maj Gen Darren Crook said: a fantastic demonstration of include new cockpit avionics, Household Cavalry Regiment. are complex, fully digitised and “It was great to visit GDUK to long-term and focused effort. a folding main rotor head and This is a great achievement provide a step-change in capability touch base on Ajax. The team is Everyone working on this project folding tail to allow their use from for the MOD, to the British Army, and mark the working in difficult circumstances, in DE&S, the frontline command ships for littoral manoeuvre. start of a journey in delivering observing social distancing and and Leonardo Helicopters are Alongside this success, the transformational change to the spending time away from their very proud of their collective programme has also delivered a Army’s armoured fleet. families to ensure that we are role in delivering this important new Commando Merlin training on track to deliver this next milestone in the MLSP. facility at RNAS Yeovilton, along generation armoured vehicle to the “Building on this success, every with a suite of synthetic training British Army.” effort will now be focused to devices.

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Picture: Jack Eckersley Picture: 13 desider June 2020 desider June 2020 News ProjectNews Manager Boxer multi-role armoured vehicle support partnership moves forward Graduate Pictured: Boxer at the 2019 Army Combat Power Demonstration at the Army’s primary urban combat training facility on Salisbury Plain (Picture by Jack Eckersley) Commercial FIND YOUR FUTURE Engineer Finance

he Land Concept andBusiness knowledge Manager and experience, cost enter into service and will be Assessment (LCA) team has sharing, development of support gradually adapted and increased Business Manager I am delighted that recently moved one step strategies and exploitation of the in conjunction with the delivery of Tcloser to joining the Boxer support we are developing commonalities and economies of different vehicle variants. partnership. After receiving our enduring scale. The support partnership approval from other Boxer Communicationssupport solution This allows the UK to build structure is a unique feature partnership member nations, they by building on our upon the existing collaborative of NSPA’s services, providing a Communications can now proceed to the next stage existing international nature of all Boxer vehicles we proven legal framework that allows of fully joining the partnership. partnerships are experiencing through the two or more nations to organise This next stage will see the team Organisation for Joint Armament common logistics support for a work alongside NATO SupportProject David Russell, ControllerCooperation (OCCAR).” given weapon system. Nations and Procurement Agency (NSPA) Boxer team leader Boxer integrated logistics provide governance and guidance Project Controller staff to determine and refine support manager, Ella Litherland, whereas NSPA manages the the UK’s support requirements, said: “This is an exciting support requested by the nations. which will enable negotiations of development in our journey This reduces costs, the logistics the UK’s entry into the supportHuman Resourcesto delivering the Mechanised footprint and provides a common partnership contract starting later Infantry Vehicle (MIV) support and efficient logistics support Human Resources this year. solution. I am looking forward structure. The concept has proven By joining the partnership, the to working with NSPA and our its effectiveness for more than 60 team will be able to take advantage international partners to exploit years as it improves the availability of the joint logistics supportSecurity and our shared goal of maintaining the and interoperability of supported Security economies of scale offered by this Boxer vehicle as a leader in its field systems. unique mechanism. through this support solution.” NSPA currently manages 32 David Russell, Boxer team The British Boxer armoured support partnerships covering leader, said: “This is a significant vehicles are currently under the more than 90 weapons systems, of step forward for the UK Boxer production phase, managed by which Boxer is the newest. programme and I am delighted the OCCAR. Subject to successful that we are developing our negotiations, the UK will benefit enduring support solution from the existing experience by building on our existing and support network that NSPA international partnerships. has put in place over several “The long-term support years to provide a solid life cycle benefits of collaborating foundation for their Boxer MIV. des.mod.uk through NSPA with the other This structure will be in place Boxer users include sharing of by the time the first vehicles A new home for careers at DE&S 14 15 desider June 2020 desider June 2020 DE&S People DE&S People Picture: Andrew Linnett Andrew Picture: On team success, the value of perspective and swapping identities Phil Game is the deputy director of weapons in the Weapons Operating Centre, providing test and evaluation services and world-class ordinance safety expertise

What does your role involve? a warship has a vital role in working closely with industry As deputy director, I’m ‘second contributing to the success of often at the cutting-edge of in command’ of the Weapons the mission. From the Captain technology, all within the context Operating Centre (WOC), to the most junior logistician, of operating within a Department providing senior leadership and chef, engineer, seaman or of State. Throughout my career, support to help govern and direct warfare specialist, we all live and I’ve been impressed by our people delivery operations. This includes fight together. Apart from the in DE&S rising to this challenge. aligning our resources with the last bit, I’m convinced that the same applies to DE&S, where What do you most enjoy about output required by our customers your job? and interfacing with industry. all functions are essential to Additionally, I ensure that our the success of our mission in Sharing my passion for great business delivery is underpinned equipping and supporting the UK project delivery to the frontline by effective skills, processes and armed forces. with great people. I get most tools by embedding a culture of professional satisfaction being part How are you helping embed of and leading teams, fostering continuous improvement. That’s change in your area? quite a mouthful and, much of the an output-based, inclusive time, I’m supporting the director I believe that to successfully working environment, ensuring and WOC senior leadership embed enduring change, benefits everyone is treated with decency. with strategic direction, while must be clear to individuals We have all had to adapt to the also supporting teams in solving professionally and personally and current national effort to combat problems and dealing with issues. pass the ‘what’s in it for me’ test. COVID-19 and, as leaders, we Based on my experience working have to make sure our people are What about your role is ‘up the ranks’ in the frontline and still connected, productive and exciting, rewarding or within DE&S, I seek to understand safe. interesting? and communicate the perspective and benefits of change across all What do you enjoy doing in I’m passionate about what we your spare time? do in the WOC, where I believe levels of the WOC and generate we deliver the ‘tip of the spear’. a shared commitment to make In usual times, I enjoy sailing Without the weapons systems us better at what we do. I believe (given fair weather), skiing when I and munitions there would be it’s also important to encourage get the chance, but mostly walking no ‘armed forces’. We provide feedback and adapt the change in the open Wiltshire countryside strategic test and evaluation to more successfully achieve the with my wife, Sian, and cocker services and world-class ordnance objective. spaniel, Talisker. I’m also Chair of safety expertise and advice. This the local parish council which is Why did you choose to pursue far less West Wing and far more brings with it complexity and a career in DE&S? challenge, where we are (I think) Vicar of Dibley. the only OC that delivers to all When I’m not delivering combat and weapon systems availability at What might surprise people five MOD customers (Royal about you? Navy, Army, RAF, Strategic sea, then I’m keen to be delivering I have an identical twin brother Command, Strategic Programmes) and supporting these systems who is a senior consultant in and interface technically and ashore throughout the project Guy’s Hospital in London. We organisationally with almost all lifecycle and that’s what we do often speculate on who would be platforms and operating centres in in DE&S. I have been fortunate found out first if we swapped jobs DE&S and the Submarine Delivery that the Royal Navy has assigned without telling anyone, or maybe Agency. me to a series of rewarding jobs and I’ve held at least one per we already have? How important to you is rank in the WOC. We have a teamwork? hugely challenging job to meet Very early in my Naval career the ambitions of our customers I learned that everyone on board in performance, cost and time,

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desider June 2020 desider June 2020 Feature FFeatureeature

DE&S HR team play vital role supporting set-up of new NHS Nightingale Hospital

The DE&S HR team, like many other HR teams across the country, has had to take on new challenges in recent weeks amidst COVID-19. In parallel, DE&S has committed itself to supporting the national longside dealing with the changes and response. It’s been an amazing DE&S team effort.” response to the pandemic and welcomed consequent challenges of making sure Julie Jordan, deputy HR director for the Nightingale thousands of our employees are supported based at the University of the West of England (UWE) the opportunity to help set up the NHS Ato work remotely, the DE&S HR team has also been is extremely pleased with the support from DE&S supporting Bristol’s NHS Nightingale Hospital, close to and said: “We are delighted to have been working in the Abbey Wood site. partnership with the volunteers from DE&S at Abbey Nightingale Hospital in Bristol. Deputy Since the DE&S COVID-19 operations team was Wood, who have supported us in our Human Resources established, the HR team has been embedded in the and administration teams to deliver the Nightingale director of HR, Katie Sloggett, speaks to crisis response, working alongside the COVID-19 Hospital in Bristol.” operation cell. The response to the crisis has been challenging for Desider about responding effectively to an Deputy director of HR, Katie Sloggett, said: “The every part of the organisation but the DE&S HR team HR team has stood up and been willing to be counted has been able to demonstrate the impact HR can have, ever-evolving situation. every step of the way and our reputation has increased including identifying some great future talent across the as we’ve been able to react quickly to what our people organisation. need, as well as offer support externally. Katie, added: “We’ve really seen some of our people “HR tends to be thought of for the hygiene or shine, showing personal resilience and capacity to deal transactional things we do – but we’ve shown our ability with ambiguity. I’ve been very impressed.” to stand up in a crisis, give clarity as far as possible, ask These aren’t the only challenges the DE&S team has the questions that needed to be raised and drive a lot risen to. There are a number of key things the team of the ‘new normal’ agenda. I believe DE&S’ response has done do to ensure the business is able to continue to COVID-19 is well aligned to the Defence purpose of working effectively. protecting UK people, territories, values and interests.” In 2017, DE&S had set up a smarter working Katie explained: “We were approached to help with initiative to enable employees to be flexible and work project management, recruitment and onboarding from home if needed. This had to be ramped up in as opening the hospital has involved a massive HR only a matter of days, with the IT department sorting mobilisation.” out additional secure communications lines into the There have been 17 DE&S employees supporting the organisation and HR, CIO and infrastructure teams Nightingale set-up since Easter – nine from HR and ensuring those with existing reasonable adjustments eight from the corporate solutions team. and workplace adaptations had what they needed. Proud of how DE&S employees across the board Director HR Danny Griffiths concluded: “I’m really have stepped up, Katie said: “We asked for volunteers proud of our HR team and the whole of DE&S. These across the workforce who would be happy to work on are unprecedented times with high levels of anxiety, the COVID-19 response. Any requests for support are and I want to say thank you for your professionalism, triaged to see if we can help and whether we can deliver resilience and your willingness to learn and adapt.” against our defence priorities. “In addition, teams have been covering the work of those deployed supporting Nightingale, other Pictured: DE&S CEO Sir Simon Bollom visited the Nightingale Hospital with HR director Danny Griffiths, HR deputy director Katie Sloggett and Jacqui Marshall, the CEO of Government departments and our DE&S COVID-19 North Bristol NHS Trust (Pictures by Charlie Perham)

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desider June 2020 desider June 2020 Feature FeatureNews

Defence postal services exceed Christmas peak levels

Forming part of the British Forces Post Office (BFPO) the Defence Postal Service (DPS) delivers mail to UK service personnel deployed overseas, to foreign and commonwealth offices across the globe, and also manages deliveries from business and retailers in contract with BFPO. During COVID-19, there has been an increased demand for DPS’ services. Head of DPS Mails, Mr Andrew Wright MBE, talks to Desider about how DPS has stepped up to the challenge and continued to deliver an efficient service

How many letters and parcels go through the sorting What’s been the most challenging element of working office daily? during COVID-19? DPS work in support of the Defence Welfare Package It’s been greatly challenging to manage the worldwide and dispatch official and private mail to all UK armed mail pipeline while trying to meet the expectations of forces personnel, their dependants and other entitled users our customers during this period. Lockdown has severely deployed in more than 140 locations worldwide, whether on impacted on our ability to get mail moved around the world operation, remote training exercise, at sea or at permanent and communications with external parties – most of whom operating bases. Typically, DPS handles approximately are working from home or unavailable – created additional 2,700 letters and 3,500 packets and parcels per day however, demands in trying to repatriate mail, source alternative during COVID-19, our volumes on some days have routes or adapt some of our procedures. exceeded Christmas peak levels – circumstances way beyond our own expectations. What have you and your team learnt from the experience? How did the lockdown affect you and your team We’ve learnt the importance of effective communication initially? and to appreciate others for their support and efforts, despite At first, the implications of COVID-19 were not fully the barriers and problems they faced. The heightened appreciated. Erratic and unpredictable mail flows from sense of purpose, teamwork and unity was really pleasing external suppliers and the inability to get mail delivered to witness. No stone was left unturned in finding ways or due to local and national lockdown measures at many of means of getting mail to our customers – the collective our worldwide locations added to the initial operational resolve of the team to find solutions was exemplary. challenges and our need to continually adapt. What would you say to your team? How have you been keeping staff safe during this time? I am immensely proud of our people and what they have The safety of our people is paramount. Due to the nature achieved throughout these challenging times. Faced with of our work, most of our people cannot work from home, so unfamiliar and sometimes extremely demanding situations, it was important to quickly demonstrate a collective resolve their commitment and passion to overcome problems and in assuring that any measures or actions taken were safe, get the best out of every situation – to provide that vital secure and supportive, alongside balancing the needs of the link to home for all our sailors, soldiers and airmen located business and those of our staff. Daily briefings, handouts elsewhere around the world – has been truly remarkable. and large screens in the workplace provided consistent and effective communication and guidelines as well as an Pictured: Defence mail being organised, categorised and delivered to servicemen and women around the globe. Top right, a Llandudno postman is pictured after taking time open-door policy helping to provide answers and more out from his job delivering Royal Mail to his local community by volunteering his services with 871 Postal Courier Squadron. Pictured centre, senior medical nurse Lieutenant personalised support where needed. Practical measures Lauren Hodges opens her mail, which has arrived from the UK for British service personnel and their families who are deployed to Gibraltar (Pictures by Ed Low, Cpl Jon included introducing flexible working hours and attendance Bevan RLC and Cpl Tim Hammond) patterns, weekly replenishment of PPE and work area separation and work flow adjustments in the sorting floor and offices.

21 20 21 desider JuneJune 20202020 DE&S People Project Manager 60 second spotlight Engineer "When you need a bit of a boost, practice Commercial self-motivation" Finance

What do you do when you’re Barry away from work? I spend a lot of time with my Graduate Gibson family, but I do play darts and I Job: have played guitar for 25 years, so I try to keep playing. I also Defence Munitions Beith train in Taekwon-do to keep fit apprentice training manager and let off a bit of steam.

Your route into DE&S? What are you most proud of? FIND

I started working for the MOD I started Taekwon-do with my in August 1997 as an electronic kids in 2017 and it has become engineering apprentice. During my biggest past time. It’s great this role, I gained experience for fitness and to spend time on many systems and complex with my kids but I have also YOUR weapons processes in the enjoyed some success winning depot. After my apprenticeship, the Ayrshire intra-club full- I worked as an engineer on contact sparring, the competitor various sonar and weapons of the year and a bronze in the systems. In 2004, I progressed Scottish championships for both to production manager then, in full-contact sparring and non- contact patterns. FUTURE 2013, I went full circle and back to apprentice training. Now, I have the pleasure of managing If you were sent to a desert our apprentice training scheme, island, what three things Business Manager which is equally challenging and would you take with you? rewarding. Family, but I would probably Your claim to fame? find it hard to pick three of them. Definitely a guitar and my Communications DM Beith’s apprenticeship Taekwon-do books, so I can get scheme was reintroduced plenty of practice, and a good in 2013 – four years on, all supply of Jack Daniels. 24 students who began the apprenticeship enjoyed a What irritates you the most? What would surprise people Project Controller 100% pass rate alongside six about you? engineering awards. Additionally, I’m getting annoyed thinking Do you or in 2017 Defence Munitions about it. People who quote facts Anyone who knows me will someone you presented me with an award for that are not facts really gets me. already know this, but everyone It’s like people who say “literally” is always surprised to find know deserve “Delivering Apprentice Training Human Resources Excellence.” This led to me and all the time when it clearly isn’t out that my wife and I have their 60 seconds some of our apprentices meeting literal at all. 10 (soon to be 11) children. The Prince of Wales, who However, home schooling during in the spotlight? commended our achievements. What is your favourite place lockdown has been a challenge in the world? with a five-year-old, seven-year- Email Security [email protected] Your advice to anyone? old, eight-year-old, 10-year- The Isle of Arran. This is a old, 12-year-old, 14-year-old, My apprentices won’t be small island of the west coast 15-year-old, 17-year-old and an surprised by this… when you of Scotland and has become 18-year-old university student. need a bit of a boost, practise my regular holiday destination, a bit of self-motivation. In other where I have been taking the words, shout: “Let’s go champ.” family for nearly 15 years. It’s You can do it in your head, but known as “Scotland in miniature” it’s far more effective out loud. If and has some fantastic scenery you are in my workshop, you will and places for outdoor activities. have heard it. des.mod.uk A new home for careers at DE&S 22 22 desider June 2020 desider June 2020 DE&S People DE&S People

the MOD Lottery Being agile and dynamic while Wellbeing and January MOTTO winners supporting one another striking the balance £10,000 Hugh Brannigan, RAF Lossiemouth Looking after our mental health of DE&S staff delivered powerful £2,500 Ryan McKie, Faslane and wellbeing has never been so presentations on their experience £1,000 Mark Wakeford, Waddington important. Social distancing and of mental ill-health and the inspiring the isolation it imposes can have a lessons they learned. Additionally, £500 Glynn Baldwin, Corsham significant impact on our wellbeing April saw a Mental Health First Aid £250 Samuel Kane, Bristol and the way we feel. Network launched and DE&S have £100 John Nother, Portsmouth Mental Health Awareness Week took also launched a Men’s Mental Health Julie Tipping, Telford place from 18 to 24 May 2020 and this Talking Group to encourage DE&S year’s theme was ‘kindness’. to proactively challenge the stigma Jeanette Fisher, Plymouth DE&S published a set of online around men’s mental health. For John Hughes, Lisburn resources and encouraged staff more information, please contact Ailsa Scotland, Faslane to join in the online workshops, [email protected]. virtual courses and mindfulness Mental health first aid lead Ian Slade Sharon Dean, Liverpool masterclasses run by the MOD. said: “These resources and events Hazel Dunscombe, Andover January saw the launch of an were a huge success and received Sharon Cady, Upavon Employee Assistance Programme great feedback from attendees. This that provides 24/7 access to trained is another example of the excellent Emma Taggart, London counselling professionals and a support that HR-Wellbeing, the Time Alan Drewery, Plymouth helpful portal that contains a wealth of to Change Network and mental health Anne Lockton, London information. In February, DE&S marked first aiders have been providing.” ‘Time to Talk Day’ when a number Lynda Clements, Shrivenham Emily Willard, Camberley Pete Aiton, Cheadle Hulme A team of DE&S staff from Project The agile and dynamic team was Naval Ships Support recently deployed Lloyd Ryan, London Management, Project Controls, iLog established in a very short timeframe Lieutenant Tom Harris from the Frigates Gina Harper, UKHO and Corporate Services functions and was given a remit to examine Strategic Class Authority in his military have been deployed from across a wide range of supply solutions to planning role to work in the Local Resilience Sheila Hatton, Brize Norton four DE&S Domains (Land, Air, Ships ensure the NHS has the equipment and Forum as part of the EU exit planning for the Maggy Spikings, Bristol & Joint Enablers) to support the consumables it needs to cope with the Port of Liverpool. Nicholas Carter, Corsham Department of Health and Social COVID-19 Intensive Care surge. Lt Harris worked alongside personnel from Care (DHSC) as part of the COVID-19 Andy Ward said: “It’s amazing to other vital services including the Police, NHS, Anna Price, Bristol response. see a team of around 25 professionals fire brigade and local councils. In his role, Tom The DE&S staff have joined with come together from such diverse focused on mitigating potential risks to the Port of staff deployed from other agencies to backgrounds and start functioning and Liverpool, monitoring changes to the UK border form the Hard to Source Items (HTSI) sourcing goods from unconventional control, dealing with transport infrastructure and ‘SWAT’ team led by Andy Ward, NHS channels, and delivering them safely essential documentation for cargo management. England improvement project manager. into the NHS, all within a matter of The role involved writing the strategic plan to The HTSI team have been set up to days. Everyone, especially the DE&S ensure the port remains fully operational as the support the DHSC and NHS clinical colleagues, should be very proud of UK leaves the EU. experts identify and procure items that their work and ways of working.” Commenting on his detachment, Tom said: are in high demand but with short-term “It was a unique experience going from strategic supply risks for NHS Trusts and NHS engineering planning for frigates to EU exit Nightingale centres. planning for the Port of Liverpool. Drawing on my military experience, I was able to apply my Like many others, head of market team, and customer while working command and control experience within the intelligence team, Mike Moate, has remotely.” Royal Navy to a non-military environment. It was been working remotely to support Mike has three children under five a valuable experience that I can take away and the Land Equipment Operating years old, so the challenges faced build on in my military career.” Centre and the wider Land domain. have been especially tough during Mike’s team produce detailed the COVID-19 pandemic, as he supplier briefs to senior leaders to balances trying to home-school his Project Manager for MAMBA Movement and monitored the status better inform decisions on the health four-year-old son, while trying to keep mid life extension, Phoebe Hall, of imports and exports. As soon as and strategic direction of our key his three-year-old son occupied, but recently co-ordinated the delivery of restrictions on movement were lifted, suppliers. also helping his wife look after their Government-furnished equipment, Phoebe had to act quickly to arrange Mike and his team has also been 11-month old daughter. (SX 44 MAN truck) to SAAB, Sweden. collection from 5th Regiment Royal supporting NHS Gold command, Mike added: “It’s all about balance, The delivery of the vehicle to Sweden Artillery for delivery to Sweden to still producing market research reports as I have learnt to accept that I can was crucial as SAAB needed the meet timeframes. to wider DE&S to support both the no longer work 8-5pm, I have to take vehicle to progress their design for Phoebe said: “Through working Ventilator Challenge and the discovery frequent breaks, sometimes to take system integration. If this vehicle wasn’t on this project I’ve learnt that regular of potential suppliers of personal the children out for an hour to get delivered on time, the design progress communication is key in strong protective equipment for the NHS. some much needed fresh air, and take would have been impacted, resulting in stakeholder management and to Mike said: “Although this period has a break from the computer screen.” a delay to the preliminary design review. successfully progress tasks.” very much been business as usual in After being told that goods would terms of the number of highly complex not be entering or leaving the UK and requests that have been presented therefore this transport request couldn’t to the team, the challenge has very be completed, Phoebe worked with much been in managing to capture Defence Supply Chain Operations and the requirements accurately from each

24 25 desider June 2020 DE&S People Case project professional apprenticeship scheme which is a part of the wider civil service fast track scheme. I’ve recently completed this and achieved a Level 4 project management qualification. Outside of the direct qualification route, I’ve been able to develop so many skills through engaging in additional activities – something my scheme and function have supported Study me with. There are so many opportunities to progress and develop new skills within DE&S that are suitable Christian Davock, project professional for all learning styles. You just need to seek them out. apprentice within DE&S, gives his What do you most enjoy about your job? insight into some of the benefits of The people and inclusion within the workplace. When taking this job, I had to relocate 200 miles to working for the organisation Bristol and, without a doubt, I can say the community at DE&S made me feel welcome and comfortable in the new environment. With more than 8,000 staff on site there’s so much support available, and so many Name: opportunities that people are willing to share so you Christian Davock can gain new experiences.

Job title: What’s your ambition? Project professional apprentice I’ve always wanted to progress within the civil service, where I feel everyone can make a difference and feel a How long have you worked for DE&S? sense of accomplishment. My ultimate ambition has Two years always been to be successful on the civil service fast stream where I can continue to develop new skills, be Why did you choose to pursue a career in DE&S? involved in new experiences and face new challenges. DE&S has offered me the opportunity to develop my project management experiences in a supportive and What’s your greatest achievement to date? diverse environment. I knew from the outset that the I was fortunate enough to participate in the national work I would be undertaking would be unique to Tom Nevard memorial competition within the SIX GREAT REASONS TO WORK FOR DE&S this organisation and provide me with a number of MOD this year as part of the group event. This was exciting and unique placements. As an employee of a big achievement for the team and I, as we won the DE&S, I’ve found you can experience a great sense competition which was judged by CoM Air and the of satisfaction and achievement by knowing you are head of engineering at DE&S. supporting countless others in the UK’s armed forces. Why would you recommend DE&S to others as a What does your role entail? great place to work? As an apprentice, I’ve had the opportunity to DE&S offers such a wide range of experiences and experience two roles across DE&S along with opportunities to develop, with support always on countless unique opportunities and challenges. hand for those who require it. This makes it an ideal Bonuses & Pension Flexible Professional Holiday Facilities My first role in the organisation was as a project opportunity for those wishing to enjoy their career. manager to support the Protector programme in the Recognition Working Development Unmanned Air Systems team. My second role was What are the social benefits of working for DE&S? as a risk manager within the Off-shore Patrol Vessel DE&S offers so many sporting teams and social Batch 2 team within ship acquisition. In both roles, I activities throughout the year for everyone to be was able to face new challenges and further develop involved in. In addition, there are also on-site gym For more info and job opportunities visit: my skillset as an apprentice. facilities with fitness instructors. I’ve also enjoyed benefitting from the Defence Discount Schemes, www.des.mod.uk What are the opportunities to develop and which means you can get a range of great deals progress within your function? including cheap cinema tickets, fast food chains and Within my time at DE&S I’ve benefitted from the clothing brands.

26 27 To advertise in desider contact

Edwin Rodrigues T +44 (0) 20 3411 1008 | E [email protected]

Desider is the monthly corporate magazine for DE&S. It is aimed at readers across the wider MOD, armed forces and defence industry. It covers the work of people at DE&S and its partners, and other corporate news and information.

desider The Magazine for Defence Equipment & Support