Broadband in Oregon a Report of the Oregon Broadband Advisory Council Presented to the Joint Legislative Committee on Informatio
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Broadband in Oregon A Report of the Oregon Broadband Advisory Council Presented to the Joint Legislative Committee on Information Management and Technology for The Eighty-first Legislative Assembly November 1, 2020 Broadband in Oregon 2020 Contents Executive Summary ………………………………………………………………………..…………………………………………………...…………...3 Broadband in Oregon – Infrastructure Trends, Technologies and Industry Structure……………………………..…….…………….5 Broadband Public Policy……..……………….………...…………………………………………………………..…………..…….….52 Broadband Accessibility in Oregon …………………………………………………...………………………………..……………….…....58 Broadband Affordability in Oregon ……………………………………………………………………………………..………………..…….66 Broadband Performance……………………………………………………………………………………………………..………………….…..…..75 Broadband Technology Adoption and Utilization in Oregon …………………………………..…………………..…….80 Business ………………………………………………………………………………………………………………………..………………….…….83 Health Care ………………………………………………………………………………………………………………….………..………..…....87 Energy Management ………………………………………………………………………………………………..………….….….……..93 Education ………………………………………………………………………...………………………………………….…………….…….….…97 Libraries …………………………………………………………………………………………………………………….…………………………..101 E-Government ……………………………………………….………………………………………………………….………….………...….103 Transportation ………………………………………………………………………………………………………………………….…………117 The Role of Broadband in local, regional and state economies, and economic development ……………………………………………………………………………………………..………..….118 Broadband Related Challenges and Opportunities………………………………………………………....….…………...…..123 Digital Inclusion ……………………………………………………………………………………………………….………..……..……….123 Cyber Security …………………………………………………………………………..………….…………………………………...……….127 Education …………………………………………………………………………………………………………………………………….……….140 Public Safety…...…………………..……………………………………………………….………………………………………….…………..141 Agriculture …………………………………………………………………...……………………………………………………….…....………142 Local Community Broadband Planning …………………………………………………………………….…….…….….153 Federal Funding Programs ……………………………………………………………………………………….…………...………154 Network Interconnection...…………………………………………………………………………………………………….….……157 Recommendations ………………………………………………………………………………………………..………………………………...…….159 Concluding Remarks………………………………………………………………………………………………………………………….…………..159 Appendices – Appendix A – What is Broadband? ....………….………...……………………….………………………………………....160 Appendix B – OBAC COVID-19 Pandemic Crisis Recommendations…………..…..…..161 Appendix C – OBAC Members 2020………………..……….………………………………………………………………….165 Appendix D – OBAC Summary of Activities 2010-2020………………………………………………..………167 References……………………………………………….………..………………....................................................................................178 Acknowledgments ………………………………………………..…………………………………………………………….………………….….….180 2 Executive Summary This is the sixth report of the Oregon Broadband Advisory Council (OBAC) to the Legislative Assembly on the affordability and accessibility of broadband technology in all areas of the state, and on broadband technology use in business, healthcare, energy management, education and government. The 2020 report will also present information on the role of broadband in local, regional and state economies, economic development, public policy issues, and key broadband related challenges and opportunities facing the state. In its last report to the Legislative Assembly in 2018, OBAC stated that it believes that Oregon’s broadband public policy needs to be focused on the future, be more aggressive, be more financially supportive, be more specific, and have a renewed sense of urgency. The Council reaffirms these beliefs in 2020, and is submitting its report during a pandemic that has served to underscore the essential nature of broadband telecommunications infrastructure, the applications it enables, and the value of having the skills and access to use them. The COVID-19 pandemic has been a hyper-accelerator for broadband public policy, applications, adoption, utilization and infrastructure deployment. It has created a new sense of understanding, urgency and commitment to address the long-standing challenges of the Digital Divide. The stage is set, and it is time to act. Key Broadband Challenges and Opportunities OBAC has identified the following key broadband challenges and opportunities facing Oregon. Digital Inclusion: Oregon needs funded state-level strategies and programs to ensure that all individuals and communities have access to affordable state of the art broadband communications services, and the skills, knowledge and technical support needed to use them. Cyber Security: The security of data and communications systems continues to be a critical risk exposure for government, public organizations, private sector businesses, and for individuals that is widely unrecognized and under managed. Oregon needs to follow-through on its 2017 cyber security legislative initiatives www.cyberoregon.com. Expanded and pro-active cyber risk management is needed. Education: Oregon’s K-20 educational institutions are positioned to realize significant economic, work force and community development benefits for the state through the utilization of broadband networks and applications. State level support and technical assistance is needed. Public Safety: Oregon’s first responders are at a transition point for migration to new broadband Internet Protocol (IP) technologies. Support is needed for Oregon’s 3 911 centers and first responders to migrate from legacy systems to Next Generation 911 and to interoperable wireless broadband communications systems. Agriculture is emerging as an important application and may become the largest driver for broadband infrastructure deployment in rural areas of the state. State level engagement, support and technical assistance is needed. Local Community Broadband Planning: Local community engagement in broadband development, adoption and utilization continues to be a low cost high- return “game-changing” activity that needs to be promoted and supported. Federal Funding Programs: Federal broadband programs are a key source of available financing to be leveraged for new infrastructure. State support in the form of technical assistance and matching funds is needed for eligible applicants. Network Interconnection: Oregon needs to develop strategies to improve the state’s connectivity to national and global networks, improve network resilience and support the growth of network enabled data centers and e-commerce businesses. To address these challenges, OBAC offers the following recommendations Provide and expand state funding for grant, loan and loan guarantee programs for broadband infrastructure in unserved and underserved geographic areas, for technical assistance and for matching funds to leverage federal funding programs. Provide support to low adopter underserved populations and community anchor institutions. Promote and support scalable broadband infrastructure deployment. Reduce barriers to broadband infrastructure deployment. Promote and support digital inclusion and cyber security initiatives. Require that broadband infrastructure components be included for all state funded infrastructure projects including roads, bridges, water, and wastewater projects. Encourage public-private partnerships in broadband infrastructure that leverage limited state resources. Remain technology and provider neutral. Information and communications technologies have been the most disruptive and transformative technologies of the past one hundred years. Oregon’s information and communication technology infrastructure and the capacity of Oregon to utilize these technologies for economic growth, community development and public safety is an important public policy issue. It will determine the state’s future economic growth and development. The internet has become the platform on which the world works, and broadband connectivity is becoming a universal common denominator that is important and essential for all sectors of the economy. “Competitive high-speed access to the internet and telecommunications networks is essential, statewide, for Oregon’s schools, libraries, businesses, agricultural producers, governments, first responders, healthcare providers and individual residents.” - Oregon Broadband Office Strategic Plan, January 2020 4 Infrastructure Trends and Technologies Industry Structure Oregon is served by a mix of franchised telephone companies, cable companies, competitive access providers, fixed and mobile wireless companies, satellite service providers and publicly owned municipal and consortia telecommunications networks. These providers are represented by associations including the Oregon Telecommunications Association www.ota-telecom.org, the Oregon Cable Telecommunications Association www.oregoncable.com, and the Northwest Telecommunications Association http://nwta.biz/. Regional consortia are formed by agreements outlined under ORS 190 such as www.connectingoregon.org. Trends Telecommunications continues to be a dynamic industry with changing technologies, markets, structure, and applications. Since the Council’s last report, Policymakers are recognizing the importance of universal broadband. Once viewed as a luxury, broadband increasingly is seen as a necessity, as essential infrastructure and service. Broadband Mapping was recognized as a national problem and that government, policy makers, and funding programs do not have accurate data about where broadband is and is not available. Mobile wireless continues