Heritage Annual Review 2008

Your heritage. Pass it on. Our partners in 2008

Thank you to all the local businesses who generously supported our work in 2008

Corporate Members RBS International AIB Bank (CI) Limited Appleby Sandpiper CI Ashburton (Jersey) Limited Standard Bank Aztec Financial Services Limited Standard Chartered (Jersey) Ltd BakerPlatt UBS AG Barclays Wealth Vistra (Jersey) Limited Basel Trust Corporation Zurich Financial Services (CI) Ltd BlackRock (Channel Islands) Ltd Cable & Wireless Jersey Limited Heritage Supporters Capita Fiduciary Group A E Surcouf & Sons Ltd Citigroup Quilter de Vere Grand Hotel Collins Stewart Hotel de France Deloitte Royal Yacht Hotel Deutsche Bank International Ltd Seymour Hotels of Jersey Equity Trust (Jersey) Limited St Brelade’s Bay Hotel Ernst & Young LLP Europlan Financial Services Ltd Sponsors Hepburns Insurance Ltd Appleby HSBC International Ltd Channel Islands Co-operative Society Jersey Electricity Co Ltd David and Anne Crossland Jersey Pottery Limited Jersey Dairy Jersey Telecom Jersey Tourism Kedge Capital Fund Management Limited Kleinwort Benson (Channel Islands) Ltd Normans KPMG Ogier Lloyds TSB International Banking Sure Mobile, Cable & Wireless Jersey Limited Lloyds TSB Offshore Wealth Management Tourism Development Fund Moore Stephens UBS Wealth Management MSP Publishing Nordic Capital Limited Thanks also to our partners La Société Jersiaise Normans and the National Trust for Jersey who we work Northern Trust - Jersey with through formal contracts and Ogier agreements to deliver the Island heritage PricewaterhouseCoopers service. Royal Bank of Canada Trust Co. (Channel Islands) Ltd About Jersey Heritage

Jersey Heritage is the Island’s official museums, archives and historic buildings organisation. Working to nationally recognised standards, we aim to inspire people to learn about, enjoy and safeguard their heritage

We do this by meeting States of Jersey objectives directly, and by aiming to fulfil wider community ambitions for the conservation of the historic environment, the success of the tourism economy, lifelong learning, and reflecting and promoting community identity.

This report is a snapshot of our work in 2008; a year in which more than 600,000 Islanders and tourists, families, students and seniors came to see us or used our services; 200,000 in person and 400,000 on-line.

‘Very high standards have been achieved… innovative and unique styles of presentation’ Visit Britain Assessment - August 2008

‘Jersey Archive bears comparison with the very best.The quality of public service delivered is excellent and closely in tune with users’ needs’ The National Archives Inspection - September 2008

‘A culture where people are extremely passionate and enthusiastic …’ Investors in People Review - November 2008

‘Being awarded Museum Accreditation is an impressive achievement. It recognises the high standard and service that Jersey Heritage provides’ UK Museums Libraries and Archives Council - December 2007

Annual Review 2008 3 Conservation

What we do – manage, conserve and protect historic collections, heritage sites, public and private records, the historic environment

• We look after the Island collection of more than 300,000 historic objects, paintings, archives and specimens. Last year we received an additional 13,000 items, mainly public records, to preserve for the future.

• Information on over a quarter of a million of these items is now available on-line and last year more than 90,000 people spent time searching the archives in this way.

• We look after 18 historic sites, ranging in size from to . Last year we added Archirondel Tower and Lewis Tower to the collection of heritage sites we manage. These are now available to the public through the self-funding and very popular Heritage Lets scheme.

• We manage the process of listing buildings for the Minister for Planning and Environment. We hold records for more than 4,000 buildings, and last year we advised on new protection for 160 of the Island’s special archaeological sites.

4 Annual Review 2008 Annual Review 2008 5 Learning

What we do – provide educational exhibitions, site visits for schools, sessions in the historic landscape, on-line learning, reminiscence sessions

• Islanders made 52,306 visits to discover, explore and enjoy Jersey Heritage sites in 2008, and we helped 3,506 Jersey Archive readers learn more about local history. • Thanks to work by Jersey Heritage education staff, more than 8,500 local school children benefited from teaching sessions on local history last year, and we helped more than 2,000 adults learn about the Island’s heritage. • Local school children made just under 11,000 visits to our sites, all for free, under the Jersey Heritage Flash Card scheme. Local seniors used their Gold Cards to make a further 3,880 free visits. • Older people in Jersey’s care homes benefited from 31 reminiscence sessions and three carers’ workshops – all run by our curators and archivists, in partnership with Health and Social Services in the Social Activities Forum.

6 Annual Review 2008 Annual Review 2008 7 Tourism

What we do – run heritage attractions, self-catering in historic sites, heritage events, walks and tours, advertising and promotion, write and publish guidebooks

• More than 130,000 tourists visited our heritage attractions last year. Nearly 80 per cent of visitors surveyed by Jersey Tourism in 2007 said heritage is a significant motivation to visit Jersey.

• We ran seven heritage events attended by 10,349 people as part of the Island’s tourism event calendar. These included interactive historical events, Romans at , pirates at the Maritime Museum, and cider-making at Hamptonne. Another 13,268 people came for weddings and business events.

• 1,089 people enjoyed a holiday in our Heritage Lets programme of self-catering accommodation in historic sites.

• We helped thousands of visitors to Jersey discover Island heritage through local history walks, hotel presentations and guides to the historic landscape.

8 Annual Review 2008 Annual Review 2008 9 Community

What we do – involve and work with volunteers, businesses, heritage and arts organisations, community groups, local experts

• Nearly 200 volunteers provided over 14,000 hours of time to help our work in all areas, from guiding at sites to conservation of objects, to historic boat restoration.

• 50 local businesses signed up as corporate members, supporters or sponsors, providing both financial support and people to help with conservation projects on site.

• We worked in partnership with La Société Jersiaise, and the National Trust for Jersey to manage sites and collections, and with Jersey Arts Centre and Jersey Arts Trust on performing and visual arts at Jersey’s heritage sites.

• Local living history experts brought Jersey’s past to life in more than 15,000 hours of costumed interpretation at our sites. Our characters include Medieval falconers, Tudor gunners, Civil War Royalists, Georgian grenadiers and Victorian housekeepers.

10 Annual Review 2008 Annual Review 2008 11 Money

What we do – generate admissions income, trading revenue, venue hire fees, holiday accommodation rental, fundraising income, States grant support

• In 2008 we generated 45 per cent of the cost of operating the heritage service, a figure set to rise in 2009.

• In 2007 we received £1.88m from the States. By comparison, Manx National Heritage, a similar organisation in size and services, receives £5.5m and earns only 25 per cent of its income.

• It would cost the States 25 per cent more to do the same work. We reduce costs significantly thanks to our volunteer support and lower payroll costs.

• Our admissions income topped £1m for the first time in 2008, but we were able to provide free access for 40 per cent of the local people to visit Jersey Heritage sites.

How Jersey Heritage earned money 2005 to 2008

1,600 Fees and charges 1,400 Corporate support and private giving 1,200 Rents and space hire Admissions income 1,000 0 0

0 800 ' £

600

400

200

0 2005 2006 2007 2008 Year 12 Annual Review 2008 How Jersey Heritage spent money 2005 to 2008

5,000

4,500

4,000

3,500

3,000 Société grant

0 Historic Building Service 0

0 2,500 ' Other public programmes £ Jersey Archive 2,000 Community learning and awareness 1,500 Sites and collections

1,000

500

0 2005 2006 2007 2008 Year

Relative share of income generated to States grant 2005 to 2008

100%

90%

80% 42% 40% 42% 45% 70%

60% Earned income 50% States grant

40%

30% 57% 59% 58% 55% 20%

10%

0% 2005 2006 2007 2008 Year Annual Review 2008 13 Y Meeting national standards

We aim to operate to UK national standards in everything we do. In 2008 we met the following standards For museums The Museums Libraries and Archives Council’s Museum Accreditation Scheme

For visitor services Visit Britain’s Visitor Attraction Quality Assurance Scheme

For archives The National Archive’s standard

For staff development Investors In People standard

However, there are two concerns to report. While Jersey Archive was assessed to be in the top eight per cent based on the quality of the service, we are in the bottom five per cent in terms of public access. Owing to the fact that we can’t afford to open Jersey Archive to the public more than three days a week we failed to meet the national accreditation standards. The Maritime Museum also failed full accreditation because, as at Jersey Archive, there is no lease with the States, and therefore no security of tenure.

14 Annual Review 2008 Jersey Heritage volunteers, staff and trustees in 2008 Thank you to the huge team of volunteers, professionals and trustees who gave their time, skills and talents to support our work in 2008 P John de Veulle Jackie George Trevor Copp Daniel Reed (Chairman - retired June Marcus Grainger Terry Brown Frank Greenwell 2008) Helen Gray Joanne Falla Kat Wilkinson Mr Clive Jones Sam Hardy Terry Audrain Bob Asplet (Chairman - from Michelle Harris John Cameron Chris Dalkner October 2008) Roger Hills Nicola Lucas Maureen Mannion Mr Philip Le Brocq (Vice Cassie Horton Carmella Knight Sadie Rennard Chairman) Richard Howell Maureen Ashworth Nigel Blake Mr Rowland Anthony Alan Kerry Simonne Boys Irene Dawkins Mr Geoffrey Crill Joyce Le Moine David Chilton Pat Dorgan Constable Simon Mick Le Pavoux Gillian Chilton Dave Dorgan Crowcroft Michele Leerson Ann Dodsley Mary Dunford Mr Blair Gould Jo Liron Helen Morton Sue Headdon Deputy Carolyn Labey Mike Long Diana Renouf Paul Jasper (until October 2008) John Lord Carol Romeril Kevin Lees Mr Paul Nicolle Sue MacDonald Jane Warren Maureen Mallett Mr Jonathan Voak Neil Mahrer Cynthia Dotter Ann Winder Renny Maraj Joseph Smith Terry Underwood Mark Ashworth Barry McClelland Chris Fennell Jenny Underwood Wayne Audrain George McIlwraith Jenny Sunley Gary Turner Trevor Bull Debbie Miller Graham Gallais Berna Fontaine Jonathan Carter Jo Mitchell Annabel Blaine Ian Kearns Jason Castledine Maureen Moonie Philip Smith Darynne Hamon Toby Chiang Ann Morin Andy Davies David Coom Garry Coles Violet Mourant Christopher Lee Hazel Copp Gordon Collas Val Nelson Ian MacDonald Rikki De Louche Julia Coutanche Stuart Nicolle John Whitford Roger Burton Alasdair Crosby Lisa Oldham David Newman Mick Humphreys Dolores Da Silva Helen Otterwell Eric Portsmouth Amy Pugsley Ian Daly Roland Quintaine Amanda Dimond Gabby Mason Nick Danby Peter Roberts Richard Caldeira Jessica Myhill Sophie Darwin Linda Romeril Rob Shaw Alexandra Reid Carl Dodds Peter Shaw John Travert Ciara McCarthy Louise Downie Deborah Shead Mark Daniels Kim Hamon Chris Durbano Anna Stevens David Bull Steph Forster Jo Falla Allison Soulsby Liz Bird Trevor Bull Steven Falle Steve Taylor-Collas Roy Young Angela Feltham Paula Thelwell Graham Shaw Rui Figueiredo Jon Troy John Doran Olga Finch Janne White Jacky Jones Doug Ford Jonathan Rennard Sven Ford Trudy Foster Barry Le Brun Aaron Forster Bronwen Garth-Thornton Holly Evans Mat Sutherland

Annual Review 2008 15 For generations to enjoy

Tell the story of the Occupation, discover the secrets of low Members benefit from: water fishing or make cider from local apples. Jersey Heritage Free entry to all helps to interpret Jersey’s history by protecting our landmarks Jersey Heritage sites and keeping traditions alive, giving everyone the opportunity Free entry to Jersey Heritage to pass on their stories. events, Flash Days and exhibitions Discounts at Jersey Heritage Make a donation - become a member * cafés and shops Jersey Heritage is a charity and needs your support. Member activities and Become a member and help look after Jersey’s heritage, behind the scenes tours for now and for the future. From just £40 you can protect Jersey’s heritage for the benefit and enjoyment of everyone. £40 donation = Visit www.jerseyheritage.org Single adult annual membership Call 633315 £60 donation = Or come in to any heritage site Joint adult annual membership *Terms and conditions apply. Your heritage. Pass it on. Jersey Heritage Help support and protect Membership Application Jersey’s heritage  £40 - Single adult annual membership £40 - Single adult annual membership  £60 - Joint adult annual membership Joint members should both be resident at the same address £60 - Joint adult annual membership Member 1 Mr, Mrs, Miss, Ms, Other (please circle) The benefits of membership: Forename ...... • Free entry to all Jersey Heritage sites Surname ...... • Free/discounted entry to Jersey Heritage events and exhibitions Address ...... • 10% discount at the Castle cafés and at Hamptonne Country Life museum café ...... • Special offers at Jersey Heritage shops Postcode ...... Telephone ...... • 20% discount on all Jersey Heritage publications Email ...... • 20% discount on research costs at Jersey By giving Jersey Heritage your email address you are signing Archive up to receive e-newsletters from Jersey Heritage • Special members’ activities throughout  I would prefer not to receive information sent by post from Jersey Heritage the year • E-newsletters and members’ newsletter Please complete if joint membership • Exclusive members’ handbook Member 2 Mr, Mrs, Miss, Ms, Other (please circle) • 15% discount at all Jersey Heritage self Forename ...... catering and stone hut accommodation* Family membership is available at £80 (all Jersey Surname ...... children receive free access to Jersey Heritage sites) *November to April only, excluding school/public Email ...... holidays. Seymour Tower discount on site hire only By giving Jersey Heritage your email address you are signing up to receive e-newsletters from Jersey Heritage If you are a Jersey resident in full time education or  I would prefer not to receive information sent by post from Jersey Heritage aged 65 and over, you receive free entry to all Jersey Heritage sites. Please ask about Flash Cards and Gold Membership Cards I enclose a cheque for £40/£60 (delete as appropriate ) made payable to: Jersey Heritage OR please charge Terms and conditions my card (below) for £40/£60 (delete as appropriate) 1 Your data will be held by Jersey Heritage as data controller and SDA as data processor Signature ...... Date ...... 2 Your data will not be passed to any other third parties 3 Your membership card remains the property of Jersey Heritage and can be recalled by Jersey Heritage if there is any misuse of the card Card expires - Start date - 4 Your member’s benefits are limited to the benefits listed   where applicable   Maestro issue number Card Security No on this leaflet  3 digits on back of card  5 Your membership card is for your use only and cannot Cardholder’s name and address (if different from above) be used by anyone other than you 6 If you buy your membership on site you will be given Name ...... a temporary membership card to use for one week, your membership card will be sent by post within Address ...... seven days 7 Your data is kept for marketing and internal ...... Postcode ...... administration purposes Jersey Heritage staff only Send to: Jersey Heritage , Jersey Museum, Please date stamp the application here The Weighbridge, St Helier, Jersey JE2 3NG Ê Thank you for taking the time to gain an insight into our work. We are proud to have achieved so much in 2008 in conservation, tourism, learning and community heritage. All this has been possible thanks to the help of the States of Jersey and our visitors, sponsors, donors, customers and supporters

We need your help to keep going. You can help us protect Jersey’s heritage, allow everyone to enjoy it and pass it on to future generations. So please … explore our castles and museums share your skills and experience and become a volunteer stay in one of our forts or towers for the weekend learn more about Jersey’s heritage by buying one of our publications discover something about your family history, house or Island’s heritage at Jersey Archive sponsor one of our exhibitions hire one of our sites for a wedding or special event pledge your support by making a donation to protect Jersey’s heritage support our work by becoming a member - see overleaf, or for school children pick up a Flash Card

With your support we can make the most of Jersey’s rich and unique heritage. We can protect and develop more historic sites for public use. We can make more art and history collections available. We can help more visitors to discover Jersey’s heritage and more children to learn about the past. We can help everyone celebrate and pass on the things that make Jersey special for them.

To find out more please visit www.jerseyheritage.org