Up Our Street + Vocalise

up our street + Vocalise

COVID-19 Directory

Where to get help in Ashley, Easton, Lawrence Hill + beyond

Coproduced by Up Our Street and Vocalise magazine for the communities of Ashley, Easton and Lawrence Hill in collaboration with St Pauls Advice Centre, Bristol Law Centre, The Network and CHAS Bristol Welcome List of organisations

This guide includes contributions and stories from community NAME PAGE NAME PAGE organisations, groups and projects working in Ashley, Easton and Aashyana Advice Service 4 Life Cycle UK 22 Lawrence Hill. It has been brought together to provide people in our Access Sport, Disability 4 National Food Service Bristol 22 community with a definitive guide on how to get support, offer help and Inclusion Programme Next Link 23 share during this crisis. Access Sport, Making 4 Refugee Women of Bristol 23 Whilst lots of resources, support and activities have moved online. This Trax Programme Resolve West (Formerly 24 directory has been created with those without internet access in mind. ACORN Coronavirus 5 Bristol Mediation) Community Support SARI (Stand Against Racism 24 How to use this guide Age UK Bristol 5 & Inequality) Organisations, groups or projects are listed alphabetically on page three. Babbasa 6 Somali Kitchen 24 Alternatively you could just flick through. Each listing is tagged with one Baggator Nexus 6 St Pauls Advice Centre 25 or multiple categories. The categories give a general indication of what Baraka Community Café 7 St Werburghs Community 25 the organisation can help you with, making it easier to spot the help you BASE and Roses 7 Centre need. BCfm 8 Super Supper Club 26 Amongst the listings you will find some activities and stories we hope Brigstowe 8 Talking Money 26 you’ll enjoy. Bristol Law Centre 9 Team100 Easton 27 Bristol Mental Health 9 Barton Hill History group 27 Employment Service The Dings WhatsApp group 28 Categories Bristol Libraries 10 The Network 28 Bristol Mind 11 The Plough Inn + Easton 29 FOOD & Bristol Refugee Rights 11 Cowboys & Cowgirls Sports ADVICE HOUSING Bristol Sanctuary 11 and Social Club ESSENTIALS Bristol Somali Youth Voice 12 The West of England Growth 29 BristVol 12 Hub LOCAL BS5 Alive 13 Trinity Centre 30 & 31 VOLUNTEER Bristol Mutual Aid 13 Places of possibility 32 EMPLOYMENT AUTHORITY Can Do Bristol 14 Victim Support 33 Carers Support Centre 14 Warmer Homes, Advice & 33 Local councillors and MP 15 Money (WHAM) project FAMILIES & WELLBEING MONEY CHAS Bristol 16 We Are Bristol Helpline 34 YOUNG PEOPLE Children’s Scrapstore 16 WECIL (West of England 34 Studio Meraki 17 Centre for Inclusive Living) Advice Centres 18 &19 Womankind Helpline 34 Dawat-e-Islami Support 20 Wellspring Settlement 35 Future Bright 21 Young Victims’ Service (YVS) 35 Ignite Life 21

Thank you to all the groups, organisations, projects and partnerships included for providing information.

2 3 Aashyana Advice Service - Bristol wide ACORN Coronavirus Community Support - Bristol wide Aashyana Advice Service provides free expert ACORN is a nationwide community union with FOOD & ADVICE HOUSING WELLBEING advice to members of Bristol’s South Asian hundreds of members all over Bristol. We’ve ESSENTIALS communities. A collaboration between 3 local Call: 0117 9351 260 organised a volunteer army of over 1,000 people advice agencies: CHAS Bristol, Citizens Advice to help with shopping, prescription collection VOLUNTEER Bristol and St Pauls Advice Centre the service and friendly calls. If you’re stuck indoors and provides specialist support with problems that need help with any of that, give us a call or go Call: 07432 473 293 you may have including housing, welfare to our website. You can also sign up to volunteer on the same website. benefits and debt advice. Twitter: @ACORN_Bristol Email: [email protected] Email: [email protected] Facebook: ACORN Bristol Website: www.aashyana-advice.org.uk Interpretation available Access Sport, Disability Inclusion Programme - Bristol wide Access Sport are collating lots of resources and information on disability inclusive WELLBEING physical activity resources. Access Sport Call Lizzie: 07511 700 220 can also provide printed home activity ideas and equipment packs to help get disabled children active. If you would like more information or to request a postal pack then please get in contact with Lizzie. Twitter: @AccessSport Email: [email protected] Website: www.accesssport.co.uk/inclusive-activities Age UK Bristol Support Hub - Bristol wide The Support Hub has been developed by a Access Sport, Making Trax Programme - Bristol wide WELLBEING partnership of several voluntary organisations Access Sport are collating inclusive and FAMILIES & WELLBEING that already work to support older people in accessible cycling specific resources, including YOUNG PEOPLE ADVICE Bristol. They offer practical support with errands, on bike and off bike activities to help keep young Call Lucy: 07772 566 429 people, families, coaches and volunteers active. as well as specialist information and advice on FOOD & Twitter: @AccessSport Access Sport can provide printed home activities benefits and allowances, housing and social care, ESSENTIALS that will help benefit your riding when you can phone befriending, virtual/phone social activities get back on a bike. If you would like more and also referrals for professional counselling Call: 0117 9297 537 information please get in contact with Lucy. Easton street protests about for those who need a higher level of emotional support including bereavement Email: [email protected] lack of PPE for health workers counselling. They offer a ‘one- Website: www.accesssport.org.uk /news/the-lockdown-bike-club stop’ hub with support from staff who have specialist skills and “I feel really strongly that experience in meeting the needs everyone has a right to feel of older people. protected at work. They do a tough job and the lack of PPE Email: [email protected] makes it so much harder.” Website: www.ageuk.org.uk Resident Lorna 5 Babbasa - Ashley, Easton and Lawrence Hill Baraka Community Café - BS5 only We offer free support to young people in FAMILIES & EMPLOYMENT Baraka Community Café is sending FOOD & inner-city Bristol - whether that’s getting into YOUNG PEOPLE food boxes to families in need ESSENTIALS higher education, landing their dream job, or Call: 07376 428 817 on a Tuesday. On Thursday and Call: 0117 9554 255 starting a business. We are doing our best to Friday they deliver delicious (10am to 5pm Monday to Friday) make sure that any young person who needs home cooked takeaway meals to support is able to access it. Our team is still BS5 by volunteers on bikes. It’s available over the phone, or online and we £8 for a main course, side and are still offering 1:1 support, skills training, sweet treat. The money raised and professional mentoring. by the takeaways is put back into Email: [email protected] supporting those most in need. Website: www.babbasa.com Social media: @babbasahub Email: [email protected] Baggator Nexus - Easton and Lawrence Hill

Baggator Nexus is a collection of groups & FOOD & FAMILIES & Facebook:Baraka Community Cafe people dedicated to citizen empowerment in ESSENTIALS YOUNG PEOPLE Instagram: Baraka Community Cafe Easton, Bristol. Everyone deserves an equal voice in the future. VOLUNTEER BASE and Roses, Bristol wide We’re repurposing The Pickle Factory [13 All Hallows Road, BS5 0RP] to support our Call: 0117 318 1746 BASE and Roses is a mutual aid food FOOD & friends and neighbours in the face of / 07851 686 182 distribution project organised at BASE ESSENTIALS COVID-19. Small teams, called Pods, provide community coop, distributing hot Call: 07731 845 211 services like: food on Wednesday and food boxes - Food production for vulnerable/isolated/ on Saturday, no means-testing or ill neighbours via Connector’s like Super questions asked. Supper Club For BASE and Roses this is not just - Supplies distribution in tandem with 1 about a pandemic. Eight million people above in the UK were already facing food - Communications hub. We’ve got a fast poverty before the pandemic hit. broadband link that can support local groups comms, and remote Youth & Mutual aid networks and solidarity Community work projects have sprung up everywhere and have continued to grow since the Baggator Nexus uses its different parts to start of the Coronavirus outbreak, work together in a fluid, but connected way showing what is possible when we able to respond quickly to changes in need. Email: [email protected] That’s why we call each piece a ‘Connector’, act with solidarity and organise for and it’s the Connections that make the Website: www.baggator.org ourselves. Taking back control of our Baggator Nexus. Got an unmet need? Facebook: baggator.bristol lives is highly contagious, as is the Contact us, and we’ll see if we can make the Twitter: @BaggatorBristol question a lot of us are asking: “Why Connections to meet the problem. would we go back to ‘normal’?”

Email: [email protected] Facebook: /BASEandRoses

6 7 BCfm - Bristol wide Bristol Law Centre - Bristol wide (and surrounding counties) Although many programmes Bristol Law Centre offers FREE, specialist legal Hear Up Our Street ADVICE EMPLOYMENT are taking a rest, BCfm is still on the One Love advice and can take on cases and represent you broadcasting independent, community in court. They can help with employment issues Call: 0117 9248 662 radio. The station is operating a Breakfast Show including those arising from COVID-19, and are stripped back schedule. Shows are every experts in discrimination whether at work or being broadcast from presenters not – so if you feel you have been treated unfairly homes and guests are phoning in. Thursday at please get in touch. Housing is another specialism 8.45am and they are fully up to date on recent changes to housing laws. It’s a family affair They are very successful in appealing welfare Please get in touch as Pat Hart and new recruit, daughter India, present benefits decisions, especially PIP and ESA; and soon as an issue the One Love breakfast show together while can also help you fill in benefit appeal forms. arises. Their office is school is closed. in nearby West Street They have phone advice clinics for family law (just by Sofa Project) and some civil matters; and offer a weekly and you can pop a immigration advice line covering all aspects of note through the door immigration, asylum and EUSS (EU Settlement if you would prefer Scheme). them to call you. You can listen for updates and local information on Email: [email protected] Facebook: /bristollawcentre 93.2fm, online at bcfm.com, on DAB or via the BCfm Radio app Website: www.bristollawcentre.org.uk Twitter: @ablc Brigstowe - Bristol wide Bristol Mental Health Employment Service - Bristol wide Brigstowe provides support to anyone living ADVICE WELLBEING The service ordinarily offers support to adults with or affected by HIV. We provide telephone WELLBEING EMPLOYMENT who are looking for employment, or having advice or 1 to 1 support with a support worker, difficulties at work, but due to the current Migrant and Asylum Seeker Support, Group Call: 0117 9555 038 Call: 0117 9232 741 situation we all find ourselves in we are also and 1 to 1 peer support where you can talk to offering emotional and well being support and and meet other people living with HIV. no employment support needs are required. No During this time we are helping people with formal diagnosis is needed to access the benefit applications, access to food and service, and we accept self referrals. medication, virtual group support as well as a telephone befriending service and hardship Facebook: Bristol-Mental-Health-Employment-Service-163156340759234/ grants. Website: www.mhm.org.uk Living with HIV can already make people feel isolated and anxious so if you or anyone you know could benefit from our support then Email: [email protected] This tall tale is brought please do call us, we are more than happy to to you courtesy of... Website: www.brigstowe.org help. Although our office is closed, our staff Tales from the Feeder Canal Bank... Did you know that in January 1885 are working from home and services remain Facebook: /BrigstoweInfo open. hundreds (may be even thousands) of Twitter: @BrigstoweInfo people came to the Feeder Canal to see a Instagram: @Brigstowe 90 foot 50 ton Whale? The tale continues further down stream... 8 9 Bristol Mind - Bristol wide Bristol Mind run a confidential freephone helpline open 7 nights a WELLBEING week from 7pm to 11pm, providing a Call: 0808 808 0330 safe place to talk if you, or someone you know, is in distress. They can also give information about mental health Website: www.bristolmind.org.uk support services available in your area Facebook: /BrisMind that could help you. Twitter: @BristolMind)

Bristol Refugee Rights - Bristol wide Get Help From Bristol Refugee Rights ADVICE Call/Text/ WhatsApp: 07526 352 353 / 07846 332 172 If you need urgent help with your housing, money or asylum claim, you can contact the Advice team by email, phone, text message or WhatsApp. Important! Please leave your name and phone number, and we’ll call you back. If you need an interpreter, tell us which language you speak. Email: [email protected]

Bristol Sanctuary - Bristol wide The Bristol Sanctuary is a safe space for people in emotional distress. They are currently offering WELLBEING up to 30 minutes telephone support from 4 to Call: 07709 295 661 / 10pm seven days a week for anyone who is struggling with how they are feeling. 0117 9542 952 If you would like to talk to someone please phone 07709 295 661 or 0117 9542 952. A member of the Sanctuary team will have a brief chat with you and allocate you a time slot for them to call you back and offer support. Email: [email protected] Answers on page 22 Website: www.bristolmentalhealth.org/services/bristol-sanctuary/

10 11 “In the two weeks after the Bristol Somali Youth Voice - Bristol wide Government announced lockdown Bristol Somali Youth Voice COVID-19 Task FOOD & we delivered 350 food boxes to ADVICE Force has been supporting vulnerable ESSENTIALS families that received free school people and recording bilingual message to Call: 07765 803 643/ meals. We followed that up in the encourage Somali community members to 07533 736 767 week before Easter by delivering stick to Government guidelines and NHS 1200 food boxes to families across advice. Bristol with another 600 being Mohamed A Sayaqle said “Coronavirus is a delivered to families in South Glos national emergency and we need collective and Weston Super Mare. We were measures to get through this, everyone able to work closely with The should take responsibility and play their Plough to take some of the excess role, stay indoors”. boxes that we had so we could ensure that the food didn’t go to City Academy is one of the Hub schools that is “farayskani Wuxuu ina galiyey Xaalad waste.” open in a limited way for vulnerable students and adag, Waxaynu ubaahanahay in si wada jira students of key workers from across Bristol. Jon Angell, Principal, City uga gudubno, qof kastaana masuuliyadiisa Facebook: /BristolSomaliVoice Academy, Easton qaato, Gurigiisaa Joog”. Twitter: @Bsomalivoice If you need help, or you know someone Instagram: @Bristolyouthvoice in need, please contact us. We can help BS5 Alive - Easton and Lawrence Hill with shopping, collecting prescriptions BS5 Alive aims to support the BS5 Community and reading and translating COVID-19 post COVID-19, ensuring the area thrives and ADVICE correspondence. recovers. The organisation will consult with the Email: [email protected] community through a variety of platforms, ensuring Call: 07979 559 954 its development is led by those most in need. The BristVol organisation will cover all ages, ethnicities, genders, BristVol – the purpose of this group is to develop religions, organisations and SME’s. volunteering city wide, through a variety of VOLUNTEER Email: [email protected] platforms. The community group aims to connect Call: 07979559954 members to volunteering opportunities around Bristol Mutual Aid - BS5 and beyond Bristol, via face to face events and Facebook adverts. The volunteering opportunities on social media These are informal groups which were FOOD & maybe training, one off volunteering events, or long set up as a response to the Coronavirus ESSENTIALS term commitments. BristVol aims to evaluate the pandemic. There are around 100 mutual Call: 07985 237 457 aid groups in BS5, each covering a small service on a regular basis, and supports volunteers Facebook: /BristVol by embedding their needs into delivery. Email: [email protected] number of streets. The groups enable neighbour to neighbour support for anyone affected by the virus. To get in touch with your local street group via ...Sadly the whale was long dead. The story starts their website, email or phone number you on the banks of the River Severn at a small village can also join the Facebook group, search called Littleton Upon Severn. The whale was found Bristol Community Care Mutual Aid. dead by two locals Mr and Mrs. Durnell. Email: [email protected] Facebook: /groups/ Thousands of people came from miles around to Website: bs5mutualaid.org.uk. BS5MutualAid/ see the sight. But, how did the whale get to the Photo credit: Thornbury Museum Feeder Canal?... 13 Local councillor and MP details Your local councillors are available to support residents with queries relating to Bristol City Council services such as planning, adult care, VOLUNTEER children and schools, waste and other community issues. Here’s how you The Can Do Bristol website has received over 3000 volunteer can contact them. pledges so far in the first few weeks of the pandemic, which demonstrates just how much of a Can Do city Bristol is. Register at candobristol.co.uk today to join the growing Can Councillors for Easton and Lawrence Hill Do Community. Give, Live, Love Bristol. We provide telephone surgeries at the moment as follows: LOCAL Carers Support Centre - Bristol wide Mondays 2-4pm: Cllr. Afzal Shah on 07789 701 603 AUTHORITY Wednesdays 2-4pm: Cllr. Hibaq Jama on 07786 732 945 Carers Support Centre’s wellbeing FAMILIES & Fridays 2-4 pm: Cllr. Marg Hickman on 07967 733 735 WELLBEING service is here for local carers. It aims YOUNG PEOPLE Saturdays 2-4pm: Cllr. Ruth Pickersgill on 07818 422 871 to give emotional support and help you become more resilient. This is a CarersLine: 0117 9652 200 difficult and testing time for carers. 10am to 1pm, Monday to Friday Councillors for Ashley 2pm to 4pm, Monday to Thursday LOCAL The wellbeing service includes AUTHORITY befriending, mentoring and counselling. It is free, confidential and Cllr Mike Davies Cllr Jude English (Green Cllr Carole Johnson is delivered by phone. (Labour Party) Party) (Labour Party) Email: cllr.mike.davies@ Email: cllr.jude. Email: cllr.carole. Through the befriending service, bristol.gov.uk [email protected] [email protected] the charity will match you with a Call: 07584 370 413 Call: 07584 151 099 Call: 07584 370 414 trained volunteer, who can provide Correspondence Correspondence Correspondence conversation, companionship and address: Labour Group address: Green Party address: c/o Labour emotional support. Contact Maria Office Office Group Office for more information: mariad@ City Hall City Hall City Hall carerssupportcentre.org.uk PO Box 3399 PO Box 3399 PO Box 3399 07526 850 772 Bristol Bristol Bristol Email: [email protected] BS3 9FS BS3 9FS BS3 9FS Website: www.carerssupportcentre.org.uk If you cannot get through by phone you can ring the Labour or Green Party Councillor Support Offices: 0117 9223 827 (Labour) and The Network are inviting local people to share 0117 3526 155 (Green). their ‘Silver Lining Stories’, moments that made you smile during COVID-19. MP Thangam Debbonaire You can share your story as a WhatsApp voice If you have queries about welfare benefits or immigration issues, you can contact your MP Thangam Debbonaire’s team: thangam.debbonaire.mp@ note or call 07545 557 001. parliament.uk; 01173 790 980. To listen to the podcast episodes so far visit www.bartonhillsettlement.org.uk/held-in-common-podcast 14 15 STUDIOproject2: MERAKI MASK makinG! ART KIT by STEPH TUDOR CHAS Bristol - Bristol wide Studio Meraki have designed a 10 CHAS Bristol are a community-based HOUSING ADVICE week art kit that is being delivered to housing advice service. They offer project2: MASK makinG! by STEPHchildren TUDOR across Easton and Lawrence advice, advocacy and support to anyone Call: 0117 9351 260 Hill. here is one of their projects for facing housing problems in the Bristol you to follow, created by Steph Tudor. area. CHAS can help with as a range To make your masks you will need of housing related issues such as cardboard, coloured card, a stick, rehousing, rising rent arrears, disrepair, scissors, a pencil, pritt stick glue, and landlord and tenant disputes. a marker pen. This activity is designed to encourage primary CHAS are welcoming, supportive and school children to focus, concentrate highly skilled, they use interpreting and follow instruction, it also improves hand skills. services so can offer advice in different Email: [email protected] languages. If you are in housing in need, Website: www.chasbristol.co.uk call them today. Paper Draw your shapes Shapes Children’s Scrapstore - Bristol wide Children’s Scrapstore have a new online WELLBEING platform where you can order scrap activity Paper Draw your shapes Shapes bundles for delivery within their radius (BS1- BS16 plus BS32, BS34 and BS36), or you can Call: 0117 9085 644 Choose you cardboard and Draw your main head or mask Draw eyes, a nose, eyebrows and donate as a pay-it-forward gift to be delivered coloured card shape onto cardboard other features onto the coloured to a familiy in need. card These scrap bags and boxes have been designed to support creative play during days spent at home - each bag or box has been Choose you cardboard and Draw your main head or mask Draw eyes, a nose, eyebrows and thoughtfully assembled so that its contents can coloured card shape onto cardboard other features onto the coloured lead to many possibilities over time. card As donations accumulate, the team are able to match them with community organisations Cut out your shapes For the hair cut a strip of paper... & make small cuts into the strip who can distribute the resources to families. A “ Th e m o st but don’t cut right to the end selection of creative products for adults and children are also available in the online Art beautiful world is Shop, and Children’s Scrapstore continue to use always entered their social media platforms to share ideas for Cut out your shapes GLUE & make small cuts into the strip reuse, art and play, including free craft sheets For the hair cut a strip of paper... through the but don’t cut right to the end Email: [email protected] imagination” Website: www.childrensscrapstore.co.uk Helen Keller, American Glue the back of your nose, eyes Stick down your shapes and Use the tape to fix your hair and Facebook: /childrensscrapstore GLUE writer and activist and other shapes decorate your mask stick to the back of the mask 16 For more activities and video tutorials visit www.studiomeraki.org/art-kits

Glue the back of your nose, eyes Stick down your shapes and Use the tape to fix your hair and and other shapes decorate your mask stick to the back of the mask Bristol advice agencies ad AW.pdf 1 01/05/2020 11:31 am

Need free advice? We’re here to help – just give us a call.

Helping people access justice 0344 515 1430 Urgent help out of hours: 0117 922 5353 0117 924 8662 0117 955 2981 0808 800 4444 [email protected] [email protected] [email protected] england.shelter.org.uk/ www.ageuk.org.uk/bristol www.bristollawcentre.org.uk www.stpaulsadvice.org.uk get_help/local_services/bristol

Warmer Homes, Advice & Money 0800 082 2234 0117 954 3990 07526 352 353 0117 947 9922 [email protected] [email protected] [email protected] [email protected] www.cse.org.uk www.talkingmoney.org.uk www.bristolrefugeerights.org www.wecil.co.uk

Bristol Bristol charities working together We will help and support you with FREE expert advice

0117 935 1260 General advice: 03444 111 444 on many areas including debt, immigration, housing, [email protected] Initial Universal Credit employment, discrimination, beneﬁts and more. www.chasbristol.co.uk claims: 0800 144 8444 www.bristolcab.org.uk Funded by ACFA, registered charity number 1187070 Dawat-e-Islami Food Support - Bristol wide Future Bright - West of England Dawat-e-Islami is currently delivering FOOD & (Bath & North East Somerset, Bristol and South Gloucestershire) FREE food parcels to those in need across ESSENTIALS The West of England Combined Authority’s Future Bright EMPLOYMENT Bristol. Call: 07727 440 555 service offers FREE career coaching, training and support to help you develop the skills you need to take your next step. If you are in need of a food pack or know During the COVID-19 outbreak, our coaches continue to support residents by someone who is, then please contact us! using telephone and online tools to stay in touch safely. “We are proud to be the only Mosque out You must be aged 19 and over, and currently in paid work and receiving of the 19 in Bristol running this sort of benefits or tax credits. initiative. This support is for everyone, we To help people during the Coronavirus crisis, the eligibility criteria for Future are all in this together” Bright have been expanded. The service can now also support people whose Imran Khan, Charity Coordinator income or employment have been affected by Coronavirus, such as employees whose hours have been significantly reduced. Email: [email protected] Call: 0117 9222 250 Email: [email protected] ...On the 29 January the whale left Littleton and was anchored over night at Avonmouth. The next day the whale was brought up the Ignite Life - Bristol wide River Avon by a tug. The final leg was when the whale was towed The COVID-19 pandemic has put the by four horses and left at Mr. Hickey’s brick yard on the St. Philip’s FOODADVICE & FAMILIES & YOUNG PEOPLE welfare and safety of vulnerable young Marsh side of the Feeder Canal. Hundreds of people from all over ESSENTIALS Call Tom: 0781 4019 447 people at an increased risk of mental and Bristol arrived to see the ‘sea monster’... physical harm. Ignite Life’s ‘Locked Down Not Locked Out Appeal’ is supporting vulnerable young people and their families in this time of crisis. People are struggling to access support, food and essential items without unnecessarily putting themselves and their family at risk. Our project addresses this problem Work and income Email: [email protected] through the provision of bespoke support; Website: www.ignite-life.co.uk from delivery of food and care packages affected by to mentoring services. Do you know a vulnerable young person and their family coronavirus? in need? Would you like to donate food or money to our Appeal? Wanting to Talk to us volunteer for us? Please get in touch.

Future Bright can help with “Somali Kitchen are proud to free one-to-one career advice, be responding to COVID-19. coaching and support. Helping those who are affected the most.” Find out more at Somali Kitchen preparing hot meals to for those futurebright.org.uk that are homeless Personalised support for residents in paid work and receiving benefits or tax credits. 21

WEC042 FB_Tour street advert AW.indd 1 05/05/2020 11:19 Life Cycle UK - Bristol wide Next Link - Bristol wide

Local charity Life Cycle UK has partnered FAMILIES & WELLBEING Next Link provide a range of ADVICE HOUSING with Wheels to Work to offer key workers domestic abuse support services YOUNG PEOPLE £100 off a refurbished bike – plus a free to women and children within D lock and lights. This offer helps key Bristol and the surrounding area. Call: 0117 9250 680 workers to commute in a way that is safe, If you are worried about your Facebook: /nextlinkhousing healthy and low-cost. safety, or the safety of someone you know, they may be able to Email: [email protected] To claim the offer, you must fill out help. Website: www.nextlinkhousing.co.uk Wheels to Work’s eligibility form. You will then be referred to Life Cycle to choose Refugee Women of Bristol - Bristol wide your bike. To keep people safe, Life Cycle is offering ‘contact free’ collection from Refugee Women of Bristol is a multi-ethnic, FOOD & Facebook: /LifeCycleUK ADVICE their workshop, just off Gloucester Road Twitter: @LifeCycleUKteam multi-faith organisation which specifically ESSENTIALS in Bishopston. Instagram: @LifeCycleUKbristol targets the needs of refugee women in Bristol. FAMILIES & We are directly governed by women of the Email: [email protected] YOUNG PEOPLE refugee and asylum-seeking community. Website: www.lifecycleuk.org.uk/bikes-key-workers-bristol Call: 0117 9415 867 or National Food Service Bristol - Bristol wide Whilst our office may be closed, our team 07845 789 482 are working hard to support our members NFS Bristol is working in collaboration FOOD & and are working closely with all our partners with Super Supper Club, the Plough, ESSENTIALS to signpost our members to access advice, Easton Cowgirls/Cowboys, Base and have food and toiletry parcels delivered and Roses, ACORN, Baggator, Jamaica st Call: 0117 3250 450 to collect take away meals and destitution Stores, COEXIST, Whitehall Primary We don’t offer repeat payments. We are also ensuring our members School, LSC, and Cafe Kino to deliver deliveries. To order more food can access food vouchers and mobile phone frozen homemade meals and veg boxes you must ring up again and top-ups. We support over 300 women and their during the crisis. Food is free at the point make a new order. pre-school age children each year. of delivery. We don’t means test. To Email: [email protected] make an order for food you need to ring Facebook: Refugee Women of Bristol the number and leave a message. A Twitter: @RWoBristol volunteer will then ring you back and ask you some questions to make the referral. Veg boxes go out several days a week and cooked food is delivered the following evening from when you are called back. We aim to give you around 3 meals for ...After landing at the brickworks a large canvas was put over the everyone in your household. whale with illumination at night. Website: www.nationalfoodservice.uk On the 2nd February an advert was put in the Western Daily Press with the headline of ROYAL FISH and THE MONSTER Library Roald Dahl quiz answers WHALE. The entry price to the exhibition was one shilling to see ONE 1) Big friendly giant 4) 7 7) 11 o’clock 2) The Twits 5) As big as a house OF THE GREATEST WONDERS OF THE CENTURY. 3) Quentin Blake 6) Miss Honey Did the whale smell?... 22 23 Resolve West (formerly Bristol Mediation) - Bristol wide St Pauls Advice Centre - St Pauls & East Bristol (Montpelier, St Werburghs, Easton, Lawrence Hill) Conflict resolution call: 0117 9415 379 ADVICE Although the office is closed, SPAC’s specialist Restorative justice 0117 9415 879 ADVICE HOUSING Messages are being picked up on a daily basis so someone will advisors continue to give free advice by telephone and email. Leave a message and they FAMILIES & get back to you as soon as they can. MONEY will call you back. Specialists in debt, welfare YOUNG PEOPLE Resolve West works with people who are experiencing conflict and/or have benefits and immigration, SPAC has been Call: 0117 9552 981 been affected by criminal activity. Through a range of Restorative Justice helping people deal with questions like: Leave a message and we’ll and conflict resolution services they deliver a range of interventions for “I’ve lost my job and I can’t pay my rent. Can my call you back. neighbourhoods, communities, and individuals. landlord evict me?” During COVID-19 we are continuing to take referrals and have adapted our “I was paying off my debts … but I can’t do that services so that we can continue to provide support through telephone or right now” video conferencing. “I haven’t finished my residency application - will Email: [email protected] resolve west I be deported?” Website: www.resolvewest.org “I’ve applied for Universal Credit but my family Facebook: /resolvewest resolving conflict, repairing harm desperately needs some money now!” Twitter: @ResolveWest formerly bristol mediation If you don’t have phone credit: Put a note through our door with your name and a contact phone number at SARI - Bristol wide 146 Grosvenor Road, St Paul’s, Bristol BS2 8YA SARI is a community-oriented agency ADVICE Email: [email protected] Somali, Urdu, Punjabi, that provides free confidential advice and English & Spanish spoken support to victims of hate crime. Most SARI Website: www.stpaulsadvice.org.uk Call: 0117 9420 060 staff have direct experience of dealing with St Werburghs Community Centre - Bristol wide hate motivated behaviour, and all have a We are currently offering a range of clear understanding of it and commitment signposting services directing you to ADVICE to stopping it. Staff are trained and information and advice on self-isolating, experienced, and will work to the best of Call: 0117 9551 351 mutual aid, working with volunteers, their ability to get the right outcome for food supplies, support groups, online you. entertainment and leisure activities, Email: [email protected] Facebook: /SARIcharity mental health and wellbeing, funding, Website: www.sariweb.org.uk Twitter: @SARIcharity finance and benefits. We can also help you to recruit volunteers and assist with self- Somali Kitchen - Easton, Lawrence Hill, Redcliffe and St Pauls isolating support. Somali Kitchen is delivering food parcels to FOOD & Every Wednesday morning we offer families and individuals struggling during ESSENTIALS printing and photocopying services and Address: St Werburghs COVID-19 lockdown. They are cooking and accept donations of baby food pouches for Call Sahra: 07930 684 244 Community Centre, Horley delivering meals to lonely, elderly residents recycling. Road, St Werburghs, BS2 9TJ and support homeless people and asylum Email: [email protected] seekers in need. Website: www.stwerburghs.org.uk Email: [email protected] Facebook: /SomaliKitchen Facebook: /StWerburghsCommunityCIcharity

24 25 When Thomas came to CHAS for advice he Team100 Easton - Ashley, Easton and Lawrence Hill was facing homelessness due to rent FOOD & Team100 Easton are a community led WELLBEING arrears. CHAS supported Thomas to delay volunteering group in Easton, connecting ESSENTIALS the eviction, apply for a charity grant, volunteers with local groups and Call: 07706 416 370 secure a repayment plan and find new organisations to encourage the community lodgers. Thomas still lives in his home, and (Monday to Friday, 9am to to be more active. During COVID-19, 5.30pm) is now securely in control of his finances. Team100 are supporting the community by If you need housing advice, call recruiting volunteers to serve as telephone CHAS Bristol today on 0117 9351 260 buddies to talk to socially isolated residents, assist local organisations SEE PAGE 16 with deliveries of groceries, meals or Facebook: /Team100Easton “I don’t know how to give prescriptions as well as dog walking. Instagram: @Team100Easton thanks for everything Team100 have a network of amazing local volunteers who are already you’ve done for me” offering their support. Email: [email protected] Super Supper Club - Easton and Lawrence Hill Website: https://www.accesssport.org.uk/team100 Super Supper Club has been operating in Easton FOOD & New trees need nurture since 2016 offering delicious three-course meals for ESSENTIALS If you live by Rosemary Lane, Greenbank why not visit as the community, using supermarket food which would you’re doing your daily exercise and give a tree a drink. otherwise be thrown away, for a £3 donation. In response You may also want to ‘adopt’ a tree for the summer. If so, to COVID-19 we have transformed our service and are please simply make your own label now offering a FREE home cooked meals service for and attach it to a tree of your choice. May Park Primary School PTA anyone in need in Bristol BS5 and nearby surrounding plant new woodland and orchard. areas. We can deliver locally and offer a takeaway service for people living further away. THE FINAL CHAPTER Thank you to Barton hill History Group for sharing the wonderful account of the whale up the Feeder canal from the archives. If you know someone who would benefit from a meal Barton Hill history group contact us through our Facebook Page Since 1983 BHHG has taken the lead in recording, promoting, gathering and Facebook: www.facebook.com/Super-Supper-Club-355560028591720/ presenting the history of Barton Hill and the surrounding areas of East Bristol. The BHHG is seen as one of the most successful, consistent and Talking Money - Bristol wide dynamic history groups in Bristol. Facebook: /bartonhillhistorygroup Talking Money is a Bristol based charity Website: www.bhhg.co.uk providing free, independent debt, benefits ADVICE MONEY and energy advice. They are dedicated to Call: 0117 9543 990 helping people out of financial hardship, ...Not everybody was pleased about the whale in the marsh. One and can provide support through their letter from a resident from Totterdown (they are posh up there) wrote advice line, which is still open. about the potential stench. He asked whether the Sanitary Authority had sanctioned the exhibition and that such a stench would not be Email: [email protected] Facebook: /TalkingMoneyUK allowed for a day in Clifton! Website: www.talkingmoney.org.uk Twitter: @talkingmoneyuk Today you can go for a walk along the River Severn and Littleton-upon- Severn to find whale wharf. 26 27 The Dings neighbourhood support - Bristol wide The Plough Inn + Easton Cowboys/ Cowgirls social club - Bristol wide Up Our Street PlaceMaker for The Dings, FOOD & WELLBEING Providing a free food delivery service Melissa, has organised a WhatsApp group ESSENTIALS FOOD & of volunteers to help the more vulnerable every Tuesday and Friday afternoons ESSENTIALS members of the community. The volunteers Call: 0117 9412 277 for the duration of the crisis. Fresh Call: 0117 3250450 are able to shop, collect medicines and provide /07973 340 190 fruit and veg boxes as well as cooked essential groceries. vegan meals (warm, cold or frozen) are available for anyone unable to get out Please get in touch with Melissa if you need to shop or struggling to afford fresh, help at this time. Also, Mark (a Dings resident) healthy food. There is no judgment of is going to the butchers on a Friday and the ‘need’, they aim to get a box to anyone fruit and veg market on a Sunday and is happy who asks for one. Boxes can be ordered to take orders from The Dings and surrounding online or by calling the Bristol Food flats. He will deliver to your door. Contact Mark Service Helpline. This service is run on 07903557559. entirely by volunteers and the team is Melissa is also running a ‘book swap’. If you fundraising to keep it going as long as have any novels you have finished with, or possible. Please donate if you can - £5 would like something to read, please contact covers the cost of one box. Facebook: ThePloughEaston her to arrange. Email: [email protected] Email: [email protected] Website: www.fundsurfer.com/crowdfund/community-care-package The Network - Ashley, Easton and Lawrence Hill The West of England Growth Hub - Bristol wide The West of England Combined Authority The Network is a partnership of Wellspring ADVICE Settlement, St. Werburghs City Farm WELLBEING is helping regional SMEs who have been impacted and Bristol Somali Resource Centre. It by Coronavirus to navigate information on the Call: 07928 813790 EMPLOYMENT is a community work project and for the Government’s business support measures through last few weeks has been supporting the the Growth Hub. Call: 0117 456 6955 development of the Wellspring Settlement Community Support Hub. Contact the Growth Hub to speak to an Enterprise Executive who can help answer your queries and will In addition to this the team are working to link local people with support services; help you navigate the latest information and advice connecting, supporting and networking local on business support. community-led efforts and identifying gaps The Growth Hub website provides information on across Ashley, Easton and Lawrence Hill the support available for businesses through the wards. Coronavirus outbreak, and will signpost you to the Email: [email protected] right information to access help and support. The Website - www.bartonhillsettlement.org.uk West of England Growth Hub supports businesses Facebook: BartonHillSettlement throughout Bristol, Bath & North East Somerset, Twitter: @BHillSettlement North Somerset, and South Gloucestershire. The Network are inviting local people to share their ‘Silver Lining Stories’, Email: [email protected] Facebook: /woegrowthhub moments that made you smile during COVID-19. See page 14 for more info Website: www.wearegrowth.co.uk Twitter: @wearegrowth

28 29 You could do this activity during your daily exercise with your parent/ carers. Follow the social distancing guidelines at all times. Up Our Street, Easton Community Centre & Felix Road Victim Support - Bristol wide - Easton and Lawrence Hill Here at Victim Support we support anyone ADVICE WELLBEING Easton Community Centre has been FAMILIES & FOOD & impacted by crime. You do not have to YOUNG PEOPLE designated as one of the Community Hubs ESSENTIALS have reported the crime to the police and it Call: 0300 303 1972 for the city. We have been working with the does not matter when the crime happened. council, other organisation and volunteers We provide confidential, non-judgemental (Mon/Wed/Fri 9:30am to to coordinate a community response in our support to anyone impacted by crime we 5:30pm and Thu/Fri 11am – area. support friends and family members. We 7pm) We are in regular contact with the most recognise that everyone is different and vulnerable and with amazing local therefore tailor our support to fit your We also have 24 hour volunteers have been delivering food needs. Support line outside of parcels, art kits for children and running these hours. You can contact essential errands. Website: www.victimsupport.org them on 0808 16 89 111. We are also providing vital communications and sharing information, Call the freephone We Warmer Homes, Advice & Money (WHAM) project - Bristol wide through weekly bulletins, social media, Are Bristol Helpline for web blog, noticeboards and this printed support and advice: ADVICE MONEY directory. 0800 694 0184 Call freephone: 0800 082 2234 Email: [email protected] Facebook: /UpOurStreetBristol The WHAM project supports Twitter: @upourstreet people who are struggling with Instagram: UpOurStreet their fuel bills and who have cold and/or damp homes in the winter. We offer specialist "From Easton home energy advice and your caseworker can also organise Community Centre, additional support from partners the team has been including Citizens Advice Bureau, Talking Money, We Care & Repair delivering food and AMS electricals. These parcels and children's services will help you deal with any outstanding financial issues activities, supporting you might have and keep energy the vulnerable and costs down during the COVID-19 families who usually After over 40 years serving the outbreak when we are all communities in east-central Bristol staying at home. rely on Felix Road. We and after months of hard work, the have shown we are merger between Easton Community Centre, Felix Road Adventure Email: [email protected] stronger together." Playground and Up Our Street is Website: www.cse.org.uk/advice Stacy Yelland CEO now complete.

32 33 We Are Bristol Helpline - Bristol wide Wellspring Settlement - Ashley, Easton and Lawrence Hill Wellspring Settlement is the Community FOOD & Deaf BSL users can contact ADVICE Call freephone: 0800 694 0184 the phoneline through a BSL Support Hub for Lawrence Hill Ward. ESSENTIALS Interpreter using SignVideo. Call Centre - access to food parcels, WELLBEING FAMILIES & cooked meals, utilities support, prescription YOUNG PEOPLE We Are Bristol support hotline. Call handlers will be available from 8.30am collection, shopping, dog walking and to 5pm, Monday to Friday and 10am to 2pm Saturday, Sunday and bank telephone befriending (Lawrence Hill only) EMPLOYMENT holidays to provide support for people with a wide range of needs, including Family Centre – we are keeping in touch If you have any concerns or obtaining food supplies, other essential items and medication. They can with local families, offering use of the also help arrange follow-up support with different organisations. needs at this time, we will playroom and garden, parenting and try to help. Just give our Call domestic violence support. Centre a ring. Community Development Team are working with local Mutual Aid groups and other Call: 0117 9556 971 or community groups to ensure that training 07517 809 839 and information about support is available (Mon to Thurs 10am to 3pm, throughout the area. and Friday 10am to 1pm.) WECIL (The West of England Centre for Inclusive Living) The employment team and the social prescribing team are continuing to support - Bristol wide clients through a telephone service and are WECIL (The West of England Centre for linking with community hubs across inner Inclusive Living) is an award-winning ADVICE and East Bristol. organization dedicated to supporting Call: 0117 9479 911 Email: [email protected] disabled people through the delivery of high- Website - www.bartonhillsettlement.org.uk quality support, services and projects. Their Email: [email protected] Facebook: /BartonHillSettlement support and information is available for Website: www.wecil.co.uk Twitter: @BHillSettlement anyone in Bristol and the surrounding areas Facebook: /WECIL who identifies as being a disabled person. Twitter: @WECILBristol Young Victims’ Service (YVS) - Bristol wide YVS supports children and young people aged Womankind Helpline - Bristol wide 5-18 (up to 25 with additional needs) who are ADVICE WELLBEING affected by crime, anti-social behaviour (ASB) Are you having a difficult time? Womankind Call: 0127 5884 488 helpline is open and here to support you. Any ADVICE WELLBEING or domestic abuse. They offer support and woman in need of a ‘listening ear’ can call interventions on a voluntary basis, aiming Womankind Helpline. Call: 0345 458 2914 or to rebuild confidence and increase feelings 0117 9166 461 of safety. They can help with most incidents Calls are always answered by a woman who will Our helpline is open: including, threats and ASB, criminal damage, listen and support you to talk about how you are Mon to Fri, 10am to 12pm hate crime, cyber bullying, sexting, or domestic feeling and what’s going on in your life. Mon, Tue, & Wed, 1pm to 3pm abuse. Anyone can make a referral e.g. Mon & Tue, 8pm to 10pm teachers or other school staff, doctors, health Just to feel heard and understood can be very professionals, parents/carers or the young powerful. person themselves. Email: [email protected] Email: [email protected] Facebook: /youngvictims Website: www.womankindbristol.org.uk Facebook: womankindtherapy/ Website: youngvictims.org.uk Twitter: @youngvictims

34 35 This guide has been produced by Up Our Street. It is a partnership between Up Our Street, Vocalise Magazine, St Pauls Advice Centre, Bristol Law Centre, CHAS Bristol and The Network.