Guide to City Office, Change of Address and Other Notifications

Living Information for Foreign Residents of Itabashi City

◆Guide to City Office, Change of Address and Other Notifications

Itabashi City Office ······························································· 2

Akatsuka Branch Office Information ········································· 3

City Residents’ Offices ·························································· 4

Itabashi City Office Layout ······················································ 6

Facilities near City Office ······················································· 7

Resident Management System ··············································· 8

Change of Address, Other Notifications ··································· 11

Copies of the Resident Record ·············································· 13

Seal Registration ································································ 13

My Number System (Personal Identification Number) ················ 14

Family Registration (Births, Deaths, Marriage and Divorce) ········· 14

Evening and Holiday Service ················································ 16

Unless otherwise noted, please make any inquiries in Japanese to the respective divisions using the telephone numbers listed in this brochure. Published by: Itabashi Culture & International Exchange Section, Itabashi City Office 2-66-1 Itabashi, Itabashi City, Tokyo 173-8501, Tel: 03(3579)2018

Editing Team: International Exchange Section, Itabashi Culture and International Exchange Foundation, 2-66-1 Itabashi, Itabashi City, Tokyo 173-8501, Tel: 03(3579)2015 Published: March 2017

１ Itabashi City Office

Itabashi City Office City Office is where foreigners living in Itabashi City need to go in order to complete resident registration and various other procedures. Since in general staff at reception counters at Itabashi City Office can only respond to inquiries in Japanese, if at all possible we recommend that you bring someone with you who can speak and understand the language.

Business days: Weekdays and the second Sunday of each month (except national holidays) Closed Saturdays, Sundays, and December 29 to January 3 Business hours: 8:30AM-5:00PM ※ Limited services are available on the second Sunday of each month from 9:00AM-5:00PM ※ Limited services are available every Tuesday until 7:00PM Telephone: 03-3964-1111 (switchboard) Getting there: 1 minute on foot from Itabashi Kuyakusho-mae Station (Toei Mita line), or 10 minutes from Oyama Station (Tobu Tojo line)

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板橋年金事務所 IIttaabbasashhii PPeennssiioonn OffOffiiccee

Akatsuka Branch Office Information A limited range of services is offered at the Akatsuka Branch Office, such as applications for child benefit and other allowances, provisional driver’s licenses, as well as birth and marriage registration, death notification and cremation permits.

Business days: Weekdays (except national holidays) ※Closed Saturdays, Sundays, and December 29 to January 3 Business hours: 8:30AM-5:00PM Telephone: 03-3938-5113 Getting there: 15 minutes on foot from Shimo-akatsuka Station (Tobu Tojo line); 17 minutes from Akatsuka Station (Yurakucho line/Tokyo Metro Fukutoshin line); 1 minute from the Akatsuka Branch Office (Akatsuka Chosha) stop on the Akabane Station-bound bus leaving from the north exit of Narimasu station; or 4 minutes from Akatsuka Branch Office Entrance (Akatsuka Chosha Iriguchi) stop on the RinRin Go Community Bus or the Kokusai Kogyo Bus

Takashimadaira 5chome 2nd Park Akatsuka Elementary School Akatsuka Tameike Park

Takashimadaira 5chome Park Jorenji Temple Man'yo-Medicinal Plants Garden

Takenoko Park

Fudo-no-Taki Park

Shimo-Akatsuka Community Center Daimon-miharashidai Park Akatsuka ikoi Room Shougetsuin Temple Akatsuka 5chome Meeting Room Suwa-jinja Shrine

Akatsuka 3rd Akatsukachuo-dori St. Junior High School

Shimo-Akatsukaekimae Meeting Room Shimo-Akatsuka Playground

至池袋

City Residents’ Offices

Business days: Weekdays (except national holidays) ※Closed Saturdays, Sundays, and December 29th to January 3rd Counter hours: 8:30AM-5:00PM

City Residents’ Offices Location Telephone 20- 5 Nakacho, Nakacho City Residents’ Office 03-3959-4105 Itabashi-ku 3-27-1 Tokiwadai, Tokiwadai City Residents’ Office 03-3967-6711 Itabashi-ku 2-19-15 Azusawa, Shimura Sakaue City Residents’ Office 03-3969-7571 Itabashi-ku 2-18-1 Sakashita, Hasune City Residents’ Office 03-3969-7581 Itabashi-ku 6-38-1 Akatsuka, Shimo Akatsuka City Residents’ Office 03-3938-5110 Itabashi-ku 3-12-28 Takashimadaira, Takashimadaira City Residents’ Office 03-3938-1191 Itabashi-ku

Main services available: ▶ Address change (for Resident Register) ▶ Report of home address ▶ Seal registration, Itabashi Resident Card ▶ Issue of certificates (Resident Register copies, certificate of recorded information, certificate of seal registration, copy of Family Register, tax certificates, Light Vehicle Tax certificate) ▶ Issue of Maternity Record Book (pregnancy report) ▶ Payments of Resident Tax, Light Vehicle Tax ▶ Payments of National Health Insurance premiums, medical insurance for seniors over 75 and nursing care insurance premiums ▶ Distribution of recruitment information (Tokyo Metropolitan Government housing etc.) ▶ Dog registration and issue of rabies vaccination certificate ▶ Death registration applications ▶ Issue of My Number card (advance reservation necessary)

Ita bashi City Office Layout 傍聴席 Visitor Seating 13F 本会議場 Main Assembly 12F 委員会室 Committee Chamber 11F 区議会事務局議員控室 Secretariat to the Assembly Councilor’s Waiting Room 10F 大会議室 Assembly Room Ａ・Ｂ 9F 営繕課地域振興課 ⑪Building & Repairs ⑫Regional Promotion 8F 文化国際交流課スポーツ振興課 ⑬Culture&International Exchange ⑭S p o r t s Promotion オリンピック・パラリンピック推進担当課 ⑭Olympic&Paralympic Games Promotion 福祉部管理課教育営繕担当課 ⑮Welfare Division Administrative ⑪Educational Buildings & Repairs 清掃リサイクル課環境戦略担当課屋上庭園 ⑪Sanitation & Recycling ⑫Environmental Strategy 7F Rooftop Garden 環境課庁舎管理・契約課 ⑬Environmental ⑭Government Building Management & Contracts 選挙管理委員会事務局 ⑮Secretariat to the Election Administration Committee 監査委員事務局 ⑯Auditor's Office 教育委員会事務局教育総務課教育支援センター Board o f Education Office ⑪General Educational Affairs 6F Education Support Center 新しい学校づくり課学校配置調整担当課 ⑫New Schools Development ⑬Schools Placement Adjustments 学務課生涯学習課 ⑭Educational Affairs ⑮Lifelong Learning 地域教育力推進課指導室 ⑯Regional Education Promotion ⑰Guidance Office 教育委員会室 B o a r d of Education Room 市街地整備課拠点整備課計画課みどりと公園課 ⑪Residential Maintenance ⑫Specific Area Planning 5F ㉑Planning ㉒P a r k s & Greenery 地区整備事業担当課公園整備担当課 ⑬Regi o n a l Maintenance Projects ㉒P a r k s Maintenance 高島平グランドデザイン担当課住宅政策課交通安全課工事課 ⑬Takashimadaira Grand Design ⑭Housing Policy ㉓Traffic Safety ㉔Construction 都市計画課建築指導課土木部管理課 ⑮Urban Planning ⑯Architectural Guidance ㉕Public Works Division Administration 財政課経営改革推進課政策企画課人事課資産活用課 ⑪Finance ⑫Managerial Reform Promotion ⑬Policy & Planning 4F ㉑Human Resources ㉒Asset Utilization 広聴広報課いたばし魅力発信担当課総務課土地開発公社 ⑭Public Relations ⑮Itabashi Appeal Promotion ⑯General Affairs ㉒Land Development Public Corporations 防災危機管理課㉔Disaster Prevention & Crisis Management 区長室地域防災支援課 Mayor's Office ㉓Regional Disaster Prevention Support 防災センター Disaster Prevention Center 納税課課税課健康推進課子ども政策課 ⑪Tax Payment ⑫⑬Taxation 3F ㉑Health Promotion ㉒Children Policy 会計管理室子育て支援施設課 ⑭Accounting Office ㉒Child Support Facilities 保育サービス課障がい者福祉課㉓Nursery Services ㉔Disability Welfare 喫煙所赤ちゃんの駅おむつ替え授乳 Smoking Area Baby Station（diaper changing, breast-feeding）板橋福祉事務所障がい者支援係国保年金課 ⑪Itabashi Welfare Office（Disability Support） 2F ㉑∼㉕National Health Insurance & Pension 障がい者福祉課福祉係後期高齢医療制度課 ⑫Disability Welfare（Welfare）⑬Latter-Stage Elderly Healthcare System 介護保険課おとしより健康福祉センター人材育成センター ⑭Nursing Care & Insurance ⑮Senior C i t izen s Health & Welfare H u m a n Resources Development 板橋高齢者相談係 Center（Itabashi Seniors' Guidance）長寿社会推進課戸籍住民課 ⑯Longevity Society Promotion ⑰Family Registration 個人番号カード交付係（I n d i v i d u a l Number Card Issuance）子ども政策課子どもの手当医療係戸籍住民課 ⑥Children Policy（Child Subsidies & Medical Care） 1F ①∼⑤Family Registration 区政情報課区政資料室 ⑦Administrative Information・City Administration Reference Room 指定金融機関証明書自動交付機レストラン売店 Designated Financial Institution Automatic Certificate Machine Restaurant・Kiosk 警備室休日・夜間受付 ATM Security Office(Holiday and evening reception) 赤ちゃんの駅おむつ替え授乳 Baby Station（diaper changing, breast-feeding）ｷﾞｬﾗﾘｰﾓｰﾙ情報スペース Gallery Mall Information Space 区民イベントスペース Res i den t Event Space 地下鉄連絡口駐車場 Toei Mita Line(Connecting Passage) B1F Parking 北館南館 North Building South Building

Facilities near City Office

いたばしくじょうほうしょり Information Processing Center 板橋区情報処理センター Floor Organization

ＩＴ推進課 10F IT Promotion 消費者センター 7F Consumer Center くらしと観光課アクティブシニア就業支援センターはつらつシニアいたばし 6F Lifestyle & Tourism Active Senior Work Support Center（Hatsuratsu Senior Itabashi）産業振興課板橋区産業振興公社 5F Industry Promotion Itabashi Industry Promotion Public Corporation 区民相談室保健福祉オンブズマン室 4F Resident Consultation Services Health&Welfare Ombudsman Office 介護保険課認定係 3F Nursing Care & Insurance (Certification) シルバー人材センター 2F Silver Personnel Center 権利擁護いたばしサポートセンター社会福祉協議会 1F Itabashi Rights Advocacy Support Center Social Welfare Council

Green Hall グリーンホール Floor Organization

子ども家庭支援センター男女平等推進センター 7F Children&Family Support Center Gender Equality Advancement Center 団体交流室情報交流コーナー（Information Corner・Information and Materials Corner）いたばし生活仕事サポートセンターいたばし就労支援コーナー 4F Itabashi Life and Work Support Center Itabashi Employment Support Corner 板橋福祉事務所管理係自立支援係 3F Itabashi Welfare Office (Management, Independent Living Support, 総合相談係援護係 General Information, Assistance) 板橋福祉事務所保護第 1～6 係 2F Itabashi Welfare Office (First-Sixth Protective Custody)

いたばしくほけんじょ Itabashi Healthcare Center 板橋区保健所 Floor Organization

女性健康支援センター 5F Women's Health Support Center 男女平等推進センター相談室 Gender Equality Advancement Center（Promotion Center）生活衛生課予防対策課 3F Residential Health Disease Prevention 板橋健康福祉センター男女社会参画課 1F Itabashi Health & Welfare Center Gender Equality

Resident Management System

▶ Contact: Family Registration Section, Resident Register Subsection, City Office South Building 1F＃1 TEL: 03-3579-2207

As of July 9, 2012, the Immigration Law and other rules were revised, and procedures for foreign nationals living in Japan have changed. The details for Special Permanent Residents may vary from the following information. Please contact (5) below, or the Resident Register Subsection for more details.

Outline of Changes applicable as of July 9, 2012: A. The new system applies only to foreign nationals with legal residence status of over 3 months. Those with no residence status or with only "Temporary Visitor" (tanki taizai) status are not included. B. A new Residence (zairyu) Card is issued to replace the old Alien Registration Card. C. Eligible foreign national residents will be recorded on the Resident Record (juminhyo) the same as Japanese nationals.

(1) Important Reminders for Holders of Residence (zairyu) Cards ①Notification of Address You are required to notify your local municipality of your address in person within 14 days once you have decided where to live. Please bring your Resident Card with you. If you fail to notify of your address within 90 days of arriving in Japan without a valid reason your residence status may be revoked. ②Obligation to Carry Residence Card At All Times You are required to carry your Residence Card with you at all times while in Japan. However, this rule does not apply to minors aged under 16 years old. ③Renewal or Change of Resident Status Renewal and change of resident status procedures are handled by the Immigration Bureau. When you have renewed or changed your resident status, the Immigration Bureau notifies your local government of the changes. For this reason, you do not need to carry out any particular procedures for renewal or change of resident status at your local government office. However, you may need to carry out related procedures there which arise as a result, e.g. renewal of period of validity of National Health Insurance card.

(2) Procedures related to Resident Records (juminhyo) If you move to a different municipality (city or town), you must get a Moving Out Certificate (tenshutsu-todoke) from your current local government, and then submit a moving in report (tennyu-todoke) to the local government of your new residence. For moving in and moving out reports procedures, you must bring the Residence Card(s) for all members of your household who are moving. Those with no residence status or with only “Temporary Visitor” status are no longer recorded in the Resident Register and therefore cannot get Resident Record copies or register a personal seal (inkan toroku).

(3) Locations for various procedures or applications Immigration Bureau Changes to visa type or period, re-issue of Residence Card, changes to name, nationality, etc, application for kanji name

Moving in/moving out reports, change of address, change of head of Local Government household, etc. Copies of Resident Record

(4) About the New Re-Entry Permit System A Re-entry Permit is longer required when a foreign national with a valid passport and Residence Card re-enters Japan within one year of leaving. However, a person who leaves Japan without a Re-entry Permit will not be able to extend the validity period of the permit while outside Japan. Also, please note that your visa will be invalidated if you do not return within one year. ※ If your visa term will expire in less than one year from departure, please return by the expiration date. Please show your Residence Card when leaving Japan. For more details, please contact the Immigration Bureau.

(5) For More Information on the System 1. About visas and Residence Cards: Foreign Resident General Information Center, TEL: 0570-013-904 (03-5796-7112 from IP or PHS phones or from overseas) Special Permanent Residents: The Ministry of Justice http://www.immi-moj.go.jp/newimmiact_2/index.html Other foreign nationals: The Ministry of Justice http://www.immi-moj.go.jp/newimmiact_1/index.html 2. About Resident Registration: The Ministry of Internal Affairs and Communication: http://www.soumu.go.jp/main_sosiki/jichi_gyousei/c-gyousei/zairyu.html

(6) Returning the Residence Card Foreign nationals are required to return their Residence Card if it has become invalid under the following circumstances: when they are no longer covered by the system; or when they exit Japan with a Re-entry Permit and do not return within the validity period of the permit. Cards must be returned to the Minister of Justice within 14 days of becoming invalid. Cards may be returned in person to the Immigration Bureau with jurisdiction over your home address, or by mail to the address below. Fines may be imposed for failure to return a card by the specified date. ► Address for return by mail: Tokyo Immigration Bureau, Odaiba Branch Tokyo Bay Government Office Complex 9F 2-7-11 Aomi Koto-ku, Tokyo 135-0064

(7) Requests for Disclosure of Recorded Information With the implementation of the new registration system on July 9, 2012, the Alien Registration System was abolished. Therefore, Certificates of Recorded Matters (aka, Certified Copy of Foreign Registration Details) will no longer be issued by local governments. For certification of information recorded prior to July 8, 2012, please contact the following office. Requests may also be made by mail. It may take some time until your certificate can be issued. Please inquire for more details. ►Ministry of Justice, Secretarial Division, Minister’s Secretariat, Personal Information Subsection TEL: 03-3580-4111 ext. 2034 Hours: 9:30AM-12:00PM, 1:00PM-5:00PM, Closed: Saturdays, Sundays and Holidays (including yearend)

(8) Tokyo Regional Immigration Bureau The Tokyo Regional Immigration Bureau handles application procedures for acquisition and change of residence status, renewal of duration of stay, activities other than those stated in the visa, permanent residence and re-entry permits. Multilingual consultation services are available at the Immigration Information Center.

►Tokyo Regional Immigration Bureau Address: 5-5-30 Konan, Minato-ku, Tokyo, TEL: 03-5796-7111 (switchboard) Hours: 9:00AM-4:00PM (closed Saturdays, Sundays and holidays) ►Consultation for Immigration Issues Foreign Resident General Information Center (Tokyo) TEL: 0570-013904 (IP/PHS phones, international calls: 03-5796-7112) Hours: 8:30AM-5:15PM (closed Saturdays, Sundays and holidays) Languages: English, Korean, Chinese, Spanish, etc.

(9) Naturalization Naturalization is the process by which a foreign resident acquires Japanese nationality. To be naturalized, an application must be made to the Minister of Justice for approval. For details, please contact the Tokyo Regional Legal Affairs Bureau. ►Tokyo Regional Legal Affairs Bureau, Nationality Section Address: Kudan 2nd Building 8F, 1-1-15 Kudan Minami, Chiyoda-ku, Tokyo TEL: 03-5213-1347

Change of Address, Other Notifications

►Contact: Resident Transfer Subsection, Family Registration Section City Office South Building 1F＃1 TEL: 03-3579-2205 (1) Address Changes, etc. Type of Request Where When What to bring Who

1. Residence Card (or Special Within 14 days of Permanent Entering Japan setting up Resident Card), household 2. Original of public document showing family relationships (for Change of status Within 14 days of families) to visa eligible for receiving Resident approval of *1 + 2=(A) Registration eligible visa (A) + Moving Out certificate + My Resident Number Card or Moving in from Transfer Notification Card Subject person another city/town Subsection, + Juki Card (16 years and Family (cardholders only) older) or head of Registration ※1 household Section (City Within 14 days of (A) + Office South moving Juki Card (Request by Building 1F) (holders of “with representative 03-3579-2205 Moving within photo” version requires a Letter or Itabashi City only) + of Proxy) any Itabashi City My Number Card Residents’ Office or Notification Card Change of family Within 14 days of relation, head of Same as (A) change household etc. Moving to Up to 2 weeks (A) + My another city/town before moving Number Card or Notification Card + Juki Card (cardholders only) Up to 2 weeks Leaving Japan before leaving ※Moving Out certificate can be submitted by mail. Please ask.

※1: If you are a holder of a My Number Card (or Juki Card) and have completed moving out procedures but do not have a Moving Out certificate, please bring your My Number Card (or Juki Card + Notification Card).

National Health Insurance, National Pension, Nursing Care Insurance, Elder Care Program, childcare allowance, children's medical care subsidies, nursery care applications, school registration, Resident Tax and other procedures may be necessary in addition to the procedures above. Please see the appropriate booklet or ask for details.

(2) Birth of a Child Type of Request Where When What to bring Who 1.Report of Birth (have Certificate of Birth completed by Family Registration attending doctor) Subsection, Family 2.Maternity Record Registration Section Book Father or mother (City Office 1F#5) 3.Applicant's seal of child (if not Within 14 Report of Birth 03-3579-2202 (no rubber stamps) possible, please days of birth or 4.Health insurance contact the Akatsuka Branch card (Enrolled office) Resident Services residents of 03-3938-5113 Itabashi only) 5.Marriage Certificate (if married overseas) Within 30 days of birth Approval of Immigration Bureau (if child will For details, please ask the Immigration Residence 03-5796-7112 remain in Bureau. Japan more than 60 days) Family member Application for Resident Register 1.Receipt of Report of same Special Subsection, Family of Birth & Within 60 household, or Permanent Registration Section Resident Record days of birth Representative Resident (City Office 1F#2) 2.Requester's (Proxy letter Status 03-3579-2207 Personal ID required)

For National Health Insurance, childcare allowance, children's medical care subsidy, childbirth allowance, single parent households and children with disabilities, please see the appropriate booklet or ask for details.

Copies of the Resident Record

▶Contact: Certification Subsection, Family Registration Section City Office South Building 1F＃2 TEL: 03-3579-2210

With the implementation of the new registration system on July 9, 2012, a copy of the Resident Record (juminhyo no utsushi) now replaces the Certificate of Recorded Matters (aka, Certified Copy of Foreign Registration Details). It certifies the home address, name, birthdate, gender, nationality, visa status and validity period, and other items. Members of the same household may obtain copies. Others need a Letter of Proxy. Requester must show personal identification (driver’s license, Residence Card, etc).

Seal Registration

▶Contact: Certification Subsection, Family Registration Section City Office South Building 1F＃3 TEL: 03-3579-2205

About Registered Seals In Japan, seals (inkan) are used on official documents in the same way as signatures. You can purchase or order one at seal stores. By registering your seal at City Office (inkan toroku) you can be issued with a certificate of seal registration (such “registered seals” are called jitsuin). This is required in important transactions such as motor vehicle registration, real estate registration, loan guarantees, notarized documents etc.

(1) Application for Seal Registration Registered residents of Itabashi over 15 years old may register a personal seal. Please bring the seal to be registered to the Family Registration Section at City Office, or any Residents' Office, along with your Residence card or Special Permanent Resident card. An Itabashi Residence Card (seal registration card) will be issued. A charge applies for this service. ※Applicants of 15 years of age are required to bring their passport and/or other documentation with them; please contact the Resident Transfer Subsection for more details. If an application is made by proxy, a letter of authorization signed by the owner of a seal is required. In order to qualify for registration, seals must meet certain conditions; please contact the Resident Transfer Subsection for details. In case of moving into Itabashi from another municipality, seal registration in the previous municipalityis canceled upon registration of change of address, and it must be newly registered in Itabashi. In case of moving out of Itabashi, you must return your Itabashi Residence Card or seal registration card to City Office when you move out.

(2) Seal Registration Certificates (inkan toroku shoumei) ▶Contact: Certification Subsection, Family Registration Section City Office South Building 1F＃2 TEL: 03-3579-2210 A seal registration certificate is an official document which proves a seal has been registered. It can be issued on your request at the City Office or Residents' Offices. A charge applies for this service. Please make an application with your Itabashi Residence Card or seal registration card.

You do not have to bring your seal. Seal registration certificates can also be issued without going to the counter by printing them from automatic issuing machines (at Itabashi City Office, City Resident Offices, Regional Centers, and the Nishidai Library) using the Itabashi Residence Card if you have set a password on it. The same applies for copies of the Resident Register and tax certificates. ※Automatic issuing machines will be available until September 30, 2017.

My Number System (Personal Identification Number)

▶Contact: Itabashi Individual Number Call Center TEL: 03-5651-6078 The My Number personal identification number system (My Number, official English name: The Social Security and Tax Number System) applies to all foreign residents who are registered on the Resident Register. Please inquire for more details. ・If you wish to, you can apply to be issued with a My Number Card. (Issuance is free but a charge applies for reissuance) ・Holders of My Number Cards can issue a copy of their own Resident Record at major convenience stores nationwide (a charge applies).

Family Registration (Births, Deaths Marriage and Divorce)

▶Contact: Family Registration Subsection, Family Registration Section City Office South Building 1F TEL: 03-3579-2202 Akatsuka Branch Office, Resident Services Subsection TEL: 03-3938-5113 The Family Register is a notarized document detailing a Japanese national’s name, date of birth, the name and relationship of their parents, in fact all information about a person from birth to death. Although foreign nationals cannot create a family register, births and deaths taking place in Japan must be reported.

(1) Birth Registration (shussho-todoke) Period Within 14 days from the date of birth including the day of birth Applicant Either parent of the child (please inquire if neither parent can apply) Where to Municipal office of place of birth or area where the applicant resides apply One copy of birth registration form (please have the doctor who attended the birth fill in the sections relating to the birth certificate in advance), your Maternal and Child Required Health Handbook, the personal seal (ready-inked stamp not acceptable) of the person items filing the application, and your National Health Insurance card (only if you are enrolled in Itabashi's national health insurance scheme), marriage certificate (if married overseas)

(2) Death Registration (shibo-todoke) Period Within 7 days from the date when you knew of the person’s death Applicant Family member (if this is not possible, please inquire) Where to Municipal office of place of death or area where the applicant resides apply Required One copy of death registration, the personal seal (ready-inked stamp not acceptable) Items of the person filing the application

(3) Registration of Marriage (konin-todoke), Divorce (rikon-todoke) or Other Matters Relating to Family Registration Since document requirements vary according to nationality, please consult staff at the Family Registration Subsection counter for details. Anyone wishing to register matters such as marriage, divorce, adoption or dissolution of adoption, or any other official forms must bring proof of identity with them.

(4) Proof of Registration Certificate (todokesho juri shomeisho) ▶Contact: Certification Subsection, Family Registration Section City Office South Building 1F＃2 TEL: 03-3579-2210 If you need proof that you have notified the City Office regarding birth, death, marriage, etc., you need to submit an application. A charge applies for this service, and proof of identity will be required. Please consult us if a proxy will make an application on your behalf.

※If new residence status is acquired due to a birth, or residence status changes due to marriage or divorce, procedures at Tokyo Regional Immigration Bureau are necessary. See number (8) on page 10 for contact details.

Evening and Holiday Services

The Tax Payment Section, Family Registration Section, National Health Insurance & Pension Section and Children Policy Section are open from 9:00AM-5:00PM on the second Sunday of each month and until 7:00PM on Tuesdays (except national holidays, City Office closing days). Services available are listed below. (There is no evening service for the Children Policy Section.)

(1) Certificate Services Service Details Contact Resident Registration Copy of Resident Register, Certificate of Recorded Items ※Proof of identity is required Certification Subsection, ※For application by proxy, a letter of authorization and proof of ID Family Registration Section for the proxy are required (City Office South Building Certificate of Seal Registration 1F#2) ※ Please bring your proof of seal registration. (Evening services 03-3579-2210 available only to those who already have registered their seal.) Tax Certificates Certificate of Tax Payment, Taxation Certificate, Tax Exemption Certificate Certification Subsection, ※Certificates cannot be issued if a declaration of resident tax or Family Registration Section other requirements are outstanding (City Office South Buidling ※Proof of identity is required. 1F#2) ※For application by proxy, a letter of authorization and proof of ID 03-3579-2210 for the proxy are required. Family Registry Certification of all items on the Family Registry (full family registry); Certification of items for an individual (family Certification Subsection, registry extract); Attachment copies; Certificate of Family Registration Section acceptance (City Office South Building ※Proof of identity is required. 1F#2) ※For application by proxy, a letter of authorization and proof of ID 03-3579-2210 for the proxy are required.

※Please see Itabashi City's website or enquire above about acceptable forms of ID.

(2) Registration Services Service Details Contact

Resident Registration Address changes (Moving in/out, within City) ※Proof of identity is required ※Application may be submitted by the person in question, the head of household, or a proxy (with letter of authorization and appropriate ID) ※Procedures cannot be completed if contact with your previous Resident Transfer, municipality of residence is required Family Registration Section Seal Registration (City Office South Building ※Please bring the seal to be registered 1F＃3) ※Proof of identity is required 03-3579-2205 Residence Card, Special Permanent Resident Card, Alien Registration Card (if still valid); otherwise please inquire. ※Must be registered resident of Itabashi City ※For application by proxy, a letter of authorization and proof of ID for the proxy are required. ※Persons under 15 and custodial guardians may not apply. Family Registry Evening services are not available. (Applications can be accepted but not processed at after-hours Family Registration, security office) Family Registration Section Changes to family registry (City Office South Building ※Some procedures may not be able to be completed on the day 1F＃5) of application if contact with your previous city of residence is 03-3579-2202 required National Health Insurance Enrollment after moving to Itabashi, de-enrollment on leaving Itabashi Qualification Assessment, ※ National Health Insurance & Some procedures may not be able to be completed on the day of Pension Section application if contact with your previous city of residence is (City Office South Building required 2F#22) 03-3579-2406 Application for medical expenses and high-cost medical treatment, National Health Insurance & issuance of certificate of expense limitations, application for Pension Section lump-sum birth allowance Insurance Benefits Group （City Office South Building ※Some procedures may not be available if it is not possible to 2F#21） access your tax records. 03-3579-2404 National Pension Enrollment/withdrawal from National Pension (excluding Qualification Assessment optional enrollment), application for exemption/deferral of Subsection, National Health premium payments Insurance & Pension Section ※Some procedures may not be able to be completed on the day of (City Office South Building application or further procedures may be required if it is not 1F＃25) possible to access your pension records. 03-3579-2431

Subsidies for child care and Evening services are not available. medical expenses Child-related allowances (child subsidies, child disability benefits, child care allowances, child care special allowances) Child Subsidies & Medical Care, ※Some procedures may not be able to be processed without Children Policy Section confirmation of your income or family registration (City Office North Building Child medical expense assistance, medical expense 1F＃6) assistance for single-parent households, etc. 03-3579-2477/2374 ※Procedures may not be able to completed on the day of application if contact with medical institutions or your insurer is required

Services for Special Evening services are not available. Permanent Residents Special Permanent Resident Certificate applications Applications for Special Permanent Resident status (e.g. after Resident Register, birth of a child) Family Registration Section Changes to recorded information (name, nationality, etc.) (City Office South Building ※Procedures may not be able to be completed on the day of 1F＃4) application if contact with your previous city of residence is 03-3579-2207 required

(3) Payments and payment consultations Service Details Contact Special Residential Tax Tax Payment Section (City Office North Building Payment consultations, 3F＃11) Payment of Resident Tax 03-3579-2135 Payment of Light Vehicle Tax 03-3579-2138 03-3579-2141 03-3579-2145 National Health Insurance Premiums National Health Insurance Payments, Payment of insurance premiums, payment consultations National Health Insurance & ※Evening/holiday services are not available for National Health Pension Section Insurance benefits payments. (City Office South Building 2F＃22) 03-3579-2409