Fall 2019

TOP-RATED MOBILE APP

What are your favorite apps? The average adult has more than 60 apps on their smartphone, using 30 of them each month, and launching nine apps per day.

My favorite app is the Goldenwest mobile banking app. It’s easy to check balances, transfer funds, pay bills, and send money to another person. The card controls function comes in handy when I travel, and mobile deposit allows me to deposit checks from home. I use the app every day.

The most-used feature on the app is viewing account balances. In a single month, account balances are checked nearly 1.3 million times on the app by Kerry Wahlen our members. And with 4.7 out of 5-star ratings on both the App Store and President/CEO Google Play, we know our members value the app as a powerful tool that keeps them connected to their money!

I’m pleased to announce that we recently upgraded the app with a new account-opening feature. In three easy steps, members can open and fund checking accounts, certificates, money market accounts, and additional savings accounts.

Another new app feature allows members to transfer and credit card balances from other financial institutions to a Goldenwest Visa credit card through “photo balance transfer”. It’s as easy as submitting a photo of your loan statement through the app for approval.

Sending money to friends and family through the app is a better experience with updates to the pay-a-person feature. Members can set-up payees in less than a minute with a mobile phone number.

Card controls is among our most popular app options, granting you access to temporarily enable/ disable your Visa cards and place travel notifications. Card controls is a great tool to protect you from potential fraud.

The Goldenwest mobile banking app makes managing your finances easier and faster than ever before. If you’re a fan of the app, give us a rating and review in the App Store and on Google Play. If you aren’t using the app, I encourage you to install it on your phone. Should you have questions about accessing your account with the app, visit any branch or call our Member Contact Center. In most cases, it takes less than five minutes to have complete access to your account on both our online and mobile banking platforms.

Thanks for choosing Goldenwest as your . We are excited to bring you the latest technological tools to help you manage your money, and achieve your financial goals. VISA REWARDS

The holidays are coming. Are you traveling for Thanksgiving, Remember, you can view your rewards points by using our planning a Christmas vacation, or wanting to get an early mobile app. Simply log in to the mobile app, go to the main start on Christmas shopping? Goldenwest can help with our menu, and click on Extra Awards to view your points available. Rewards program. Extra Awards from the Goldenwest Visa Right now Goldenwest is offering 3x points on all online and Rewards credit card earns you points to redeem for travel, mobile purchases through Oct. 31st. What are you waiting merchant gift cards, or cash back. for? Perhaps you can take that vacation after all. Choose from a large selection of travel-related services For complete details and to apply online, including airfare, hotels, cruises, car rentals, and more. If you visit gwcu.org/visa/rewards. are looking for merchandise, there are a variety of gift cards for stores, restaurants, and entertainment. Maybe you’re just looking for a cash-back option. We have that too. There are no blackout dates and it’s an easy redemption process.

Boost your points earned by opening or switching your current Goldenwest checking account to a Reward Yourself Checking account. You’ll receive a 0.25x increase in points at month-end. Points earned from debit card and credit card transactions are combined to accumulate even faster.

The Extra Awards Program Rules are available on the Goldenwest Credit Union website at gwcu.org/visa/rewards, or call toll free 877-909-1450. Please note that the Visa Rewards program is available for Goldenwest Credit Union members as part of the Goldenwest Credit Union Rewards program.

Goldenwest Information

Board of Directors gwcu.org Bill Hart, Chair Brandon Hendrickson, Vice Chair Jeanette Smyth, Secretary gwcu.mobi Tad Neuenswander Stoney Wayment Dan Musgrave 801-621-4550 or 800-283-4550 Steve Carroll Dave Adams Noé Vázquez youtube.com/goldenwestcu

Supervisory Committee Follow CEO Kerry Wahlen Ron Gebhardt, Chair @goldenwestcuceo Noé Vázquez, Board Liaison Mike Liptrot @goldenwestcu Andy Blackburn Dan Stober facebook.com/goldenwestcu

goldenwestcu Goldenwest Corporate Offices 5025 Adams Ave, Ogden, UT 84403 PO Box 1111, Ogden, UT 84402 gwcu.org/presidents-blog HOME EQUITY LINE OF CREDIT NO INTEREST, NO PAYMENT THROUGH OCT 31ST

A home equity line of credit (HELOC) is a On top of the flexibility on how you can use program that allows you to borrow money the equity in your home, there are multiple against equity in your home. HELOCs work ways you can access your available funds: similar to a credit card; you can pay down your credit line and continue to access the funds as • Transfer money using our Mobile App you need them. They allow you more flexibility • Transfer money using the Online Branch when it comes to using your home’s equity. • Transfer money using the Audio Branch • Visit any Goldenwest Branch HELOCs can be used for more than home • Access funds using a HELOC Visa improvements. Traditionally people associate Platinum Card against your home with things that • Access funds using a HELOC Check directly affect the value of your home, but HELOCs can be used for anything such as: For current rates on a Goldenwest Home Equity Line of Credit, visit gwcu.org • Consolidating debt • Funding a wedding • Paying college tuition • Taking that much needed vacation • Investing in a new business • Purchasing the perfect holiday gifts

Home values are rising, and now is the perfect time to put money towards the things you need or want. Invest by utilizing one of your greatest assets: your home. Even though home values are rising, our rates are staying low. Now you can take advantage of these circumstances and do those things you’ve been dreaming of doing.

NMLS #440574

Beginning 08/01/2019 and ending 10/31/2019, members can receive an interest rate of 0% and no payments for up to 90 days for cash advances of $10,000+ on new or existing qualifying 20-year term HELOCs. Beginning 11/01/2019, the rate on outstanding balances will revert to a variable rate based on the Wall Street Journal Prime Rate plus or minus the margin stated in your original home equity line of credit agreement. Existing HELOCs with outstanding balances as of 7-31-19 will continue to make regularly scheduled monthly payments through 10/31/2019, however, no interest will accrue on new advances of $10K+ made 8/01/2019 through 10/31/2019. Payments for qualified advances from 8/1/2019 through 10/31/2019 will not be amortized until the November 2019 payment. Principle and/or interest payments will resume in November 2019. As of 09/01/2019, Prime Rate is 5.25%. Available on approved credit. Other restrictions may apply. Consult a tax advisor on tax liability. Equal Housing Lender. NMLS #440574. OPEN ENROLLMENT FOR MEDICARE

Medicare Annual Enrollment Period (AEP) is right around the corner! Every year Medicare enrollees have the opportunity to change their coverage plans during AEP, which runs from October 15th to December 7th. This is an important time for Medicare SAVE THE DATE participants to make sure they have the proper coverage and benefits for the upcoming year. MEDICARE To help our members better understand their Medicare options, Goldenwest Services SALES will be holding a dozen Medicare sales events between four different branch locations. Members EVENTS can also schedule an appointment with one of our Medicare Experts, Nate Murdock or Samuel Hart, to review Medicare needs and enroll in a new plan. OGDEN Goldenwest Corporate Branch 5025 South Adams Avenue October 1 | 5:30 PM October 9 | 2:00 PM October 15 | 5:30 PM October 24 | 11:30 AM November 12 | 5:30 PM

LOGAN USU Credit Union Logan Branch 198 North Main October 3 | 5:30 PM October 17 | 5:30 PM Nate Murdock Sam Hart November 5 | 5:30 PM 801-476-5510 801-786-8043 [email protected] [email protected] SANDY Goldenwest Sandy Branch 7926 South 1300 East October 16 | 5:30 PM October 29 | 5:30 PM

SAINT GEORGE Goldenwest St. George Branch 120 East St. George Boulevard October 21 | 5:30 PM October 22 | 11:30 AM