TELLING THE STORY OF YOUR ORGANIZATION – APRIL 30, 2014 DOUG PARROTT, EVP, PUBLIC RELATIONS & GENERAL MANAGER, BAILEY LAUERMAN UNION PACIFIC: A Brand With a Higher Purpose Storied past

. Founded in 1862 Lincoln signs Pacific Railway Actct . Silent for 25 years . North America’s largest railroad  45,000+ employees

Rapid acquisition resulted in loss of identity and tribalization. UNION PACIFIC IS A HERO BRAND

RATIONAL Personality

Enduring Might

Union Pacific is Every day, the American Original America’s largest work of the men Unwavering railroad, offering and women of the most economical Union Pacific Proud overland system affects the lives Destined for moving large of nearly everyone amounts of goods. in this country.

EMOTIONAL

Union Pacific has built and continues to build a great nation.

OLYMPIC SWIM TRIALS June 25 – July 2, 2012 2008 Olympic Swim Trials: June 29 – July 6

 160,063 Fans (New American Record)

 $4.1 Million in Ticket Sales

 $30 Million Economic Impact

 USA Awarded 2012 Rights to Omaha without Bid

Goals for 2012

 Eclipse 2008 Attendance Record

 $5 Million in Ticket Sales (Ticket Prices Increased 10%)

 Overall Budget REDUCED, but PR INCREASED! Two-year Plan

 Introduce Swimmers beyond Phelps, Lochte and Torres

 Target PR/Advertising to Specific Ticket Options

 Establish Print and Broadcast Partnerships

Media coverage sells tickets Get to know the swimmers

ARIANA KUKORS Results

 167,048 (New American Record)

 Achieved Ticket Sales Goal

 $35-40 Million Estimated Economic Impact

 Trials Return in 2016

MEGAN BILLOW, ASSOCIATE VICE PRESIDENT, DEVELOPMENT & COMMUNICATIONS, LUTHERAN METROPOLITAN MINISTRY STORYTELLING AT LUTHERAN METROPOLITAN MINISTRY Lutheran Metropolitan Ministry

21 Storytelling Challenges at LMM

22

. Diversity of services

. Quantity of programs

. Programs that don’t show well

. Burdensome language

22 Traditional Storytelling at LMM

23

. Print materials  Brochure  Annual report  Quarterly newsletter

. Social media  Facebook  YouTube

. Website

. Monthly e-newsletter

. Earned media 23 Non-Traditional Storytelling at LMM

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. Non-traditional marketing

. Visual display

. Constituent experience

. Client images

Non-Traditional Marketing

25 Visual Display

26 Visual Display

27 Experience

28 Client Images

29 Client Images

30 SHANNON STAWNIAK, MULTI- COMMUNICATIONS MANAGER, GREATER OMAHA CHAMBER OF COMMERCE

Sunday, Jan. 12 - Shouted “OMAHA!” over 44 times Greater Omaha responds… Greater Omaha responds… Monday, Jan. 13 Denver is Set video https://www.omahachamber.org/media-center/news.cfm?proc=article&CSNF_ID=116

Omaha Business Community Anxious to “Peyback” Quarterback Peyton Manning #OmahaPeysback We even had some fun with the President. Jan. 28 President Obama responds…twice.

#4EverYourOmaha

Omaha, Omaha

Dear Denver video - https://www.omahachamber.org/media- center/news.cfm?proc=article&CSNF_ID=139 BEV CARLSON, DIRECTOR OF PUBLIC RELATIONS FOR LUTHERAN FAMILY SERVICES OF NEBRASKA Telling Your Story

55

. Content Creation = Storytelling

. Where do you find the content?

. What do you do with content once you have it?

LSA Proprietary & Confidential Content Creation

56

. Everyone has a story.

. “Once Upon A Time at LFS….”

. Which stories are newsworthy?

. Think like journalists: professional storytellers

LSA Proprietary & Confidential

Content Creation

57

. What do YOU find interesting? Journalists like:

. Local

. Extremes or Superlatives

. New

. Timely & Relevant

. Surprising -- with thanks to Brad Phillips

LSA Proprietary & Confidential Content Distribution

58

. Traditional Media Outlets (tv, newspaper, radio) Note: relationships and trust are KING . Newer Media Outlets (website, social networks, blogging, on-line communities) . Publications – your own and others (local magazines, articles and branded content) . Speaking Engagements (i.e. United Way, Rotary Clubs, Jaycees) . Award Entries . Events – Videos

LSA Proprietary & Confidential Tools to Tell Your Story

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. Good writing

. Good speakers

. Great videos

LSA Proprietary & Confidential LFS OF NEBRASKA

60

Children of God Video –

https://www.youtube.com/watch?v=rcDV-ugI8qY

LSA Proprietary & Confidential TELLING THE STORY OF YOUR ORGANIZATION – APRIL 30, 2014