countycountynewsnews WINTER 2015

HISTORY IN THE MAKING A special year for Lincoln Castle HITTING TOP SPEED Superfast broadband roll-out

LOOKING TO THE FUTURE Supporting county schools – page 8

FOCUS ON starts on page 21 countynews

contents winter 2015

3 News in brief Four pages of stories from across 7 A question of priorities 8 Your views on council spending Leader’s welcome... Special feature: Supporting schools It must be the farmer in me, but I’ve always 8 loved the different seasons, especially winter, Our vital role in local schooling with the special light it brings to the Lincoln- shire landscape. Stopping rogue traders I’m also fond of New Year and the opportunity it 11 offers for a fresh start or – at least – looking at things Good neighbours make the difference with fresh eyes. Here at Lincolnshire County Council, as you may 14 New year, new you! 16 know, reduced budgets mean we need to save £90m a Help with your 2015 resolutions year by 2019 on top of the £150m we’ve already saved. That will mean providing some services differently or stopping them altogether, which is why we’ve been 16 Special feature: Lincoln Castle asking you to tell us your priorities. Celebrating 800 years of Magna Carta For more about our review of services, and how to take part in our formal budget consultation starting in January, see our update on page 7. 18 Special feature: Broadband Elsewhere in this edition, we look at how this council Superfast roll-out hits top speed continues to play a major part in Lincolnshire schools, even though many have now become academies. 18 Not only do we still run hundreds of local schools 21 West Lindsey News directly, we also have a responsibility for all kinds of Eight fabulous pages of district news things like healthy meals, transport and admissions. Together, they ensure our children and young people Out and about can achieve their full academic potential and flourish in 30 every other way. Your essential guide to New Year events Turning to our centrespread, we highlight some of the exciting things happening at Lincoln Castle as we Contact us prepare to celebrate the 800th anniversary of Magna 32 Carta on 15 June. Web, email, phone or post – you choose! 21 It is widely regarded as the constitutional document that launched democracy, and the castle is proud to host one of only four surviving copies, on permanent loan from Lincoln Cathedral. We are currently putting the finishing touches to a Contact information new vault to showcase Magna Carta – part of a major EDITORIAL MORE INFORMATION refurbishment of the castle that will greatly enhance its Lincolnshire County Council Printing: Polestar Bicester Limited appeal to visitors from far and wide. Tel: 01522 782060 Distribution: County News is published by Lincolnshire We also bring you the latest from the library service, Email: [email protected] County Council. Each edition is delivered to about discuss how superfast broadband is benefiting residents By post: County News, Lincolnshire County 334,000 homes and businesses by Royal Mail. and businesses, and find out what is happening at Council, County Offices, Newland, Lincoln Next edition: The spring 2015 edition of the magazine Lincolnshire Fire and Rescue. LN1 1YL will be distributed in late March 2015. With all that and more, I hope this County News has Online: www.lincolnshire.gov.uk/countynews Audio versions: County News is available to download Editor: David Harding, communications officer in audio format at www.lincolnshire.gov.uk/countynews something for everyone as we start an exciting new year. Managing editor: Karen Spencer, or as a tape or CD on request from Listening Lincs on We’ll be back in late March with the spring edition. communications manager 01522 782010. West Lindsey News: Communications team, Sustainability: County News is printed on paper from 01427 676512, communicationsteam@west- responsible or well-managed sources. Please recycle the lindsey.gov.uk magazine when you have finished with it. Design: Neil Lamont and Associates

FRONT COVER Cllr Martin Hill OBE A youngster at Toynton All Saints Primary Leader of Lincolnshire County Council School enjoys a healthy hot meal. NEWS IN BRIEF Lincolnshire news round-up

Roads boost for Lincoln area Drivers, cyclists and pedestrians are all set to benefit from major improvements to the Lincoln road system. They form part of the council’s investment in better transport links throughout the county, with design work for new relief roads in Spalding and also underway. In Lincoln, work has begun on the £22m East-West Link, which will connect High Street, from the Tentercroft Street junction, to Pelham HERE GOES! From left, Balfour Beatty project manager Rob Bridge and Canwick Road. Lockwood, Lincoln MP Karl McCartney, Lincolnshire County The new link will provide an easier route across the city, avoiding Council leader Cllr Martin Hill and highways portfolio holder Cllr the High Street railway crossing. That should cut congestion and Richard Davies at the start of the Lincoln East-West Link scheme. reduce journey times, as well as improving air quality. More of the High Street will also be pedestrianised, while cyclists will be encouraged to make greater use of Portland Street. • A railway footbridge is about to be built over the High Street Elsewhere in Lincoln, as County News went to press: crossing. Network Rail are also seeking planning permission for a • Progress was continuing towards the creation of the Lincoln Brayford Wharf East footbridge. Eastern Bypass, as a deadline passed for anyone to object to Cllr Richard Davies, the county council’s executive member for the latest proposals. These aim to meet safety concerns raised highways, said: “These major schemes will really help keep Lincoln by an inspector at a public inquiry last year. For more, visit www. moving and support business growth and the creation of new jobs. lincolnshire.gov.uk/leb. “However, they are only part of our long-term investment • Work was due to start on Canwick Road improvements, which will in roads across Lincolnshire, ensuring both safer travel and include the widening of South Park Avenue. increased prosperity.”

Explore the digital library Did you get a new e-reader for Christmas? Then why not make the most of it without breaking the bank. More than 10,000 free e-books are now available to download through the county’s library service. Readers can borrow up to six at a time, with loans lasting between one and 21 days. There’s a broad range to choose from, including the latest bestsellers, classics, non-fiction and children’s books. You can browse and borrow titles from the comfort of your own home, 24 hours a day. Each e-book can only be borrowed by one person at a time, but reservations can be made for when it next becomes available. The library service also offers 1,700 e-audio books, many of which can be Last call for primary downloaded by an unlimited number of people simultaneously. applications! You can access both services via The deadline for applying for a Reception place for your child the online library catalogue with (date of birth between 01/09/2010 and 31/08/2011) in September your library card and PIN. Visit www. 2015 is only two weeks away – all applications must be received lincolnshire.gov.uk/libraries to find by noon on Thursday 15 January. out more. You can apply online at www.lincolnshire.gov.uk/schooladmissions or by Please note the service is not phoning 01522 782030. For advice, email schooladmissions@lincolnshire. compatible with all e-readers. gov.uk or ask your local primary school headteacher.

countynews winter 2015 • www.lincolnshire.gov.uk/countynews 3 NEWS IN BRIEF

Training towards work Exciting traineeships for young people aged 16 – 24 are being created with the help of employers across the county. They are being put together by the council’s Young People’s Learning Provision (YPLP) team and offer a fantastic opportunity for those who want to work but: • Are not currently in a job and have little work experience. • Are qualified below Level 3 if they are 16 – 19, or have not yet achieved a full Level 2 if they are 19 – 24. The traineeships include a high-quality work experience placement with a company, plus work preparation, English and maths training provided by YPLP. The posts are largely unpaid, but all are designed to increase young people’s employability and enhance their CVs. Recently, Fresh Meal Solutions offered 22 vacancies at its sites in St “Floods destroy – be prepared” Marks and Old Leake, spanning all areas of the business. For current opportunities and how to apply, please contact YPLP To help you protect your home or business, the county and district on 01476 592169 or email [email protected]. councils have launched a “Floods destroy – be prepared” campaign. It asks you to make a personalised flood plan for your home. You can also sign up to receive free flood warnings, which will keep you informed all year round. Last winter, hundreds of homes were inundated in Boston and along the east coast, even though sea defences generally did their job. For the future, a new £90m Boston Barrier, including £11m from the county council, is due to be completed by 2019. People in coastal areas can sign up for Floodline Warnings Direct by calling 0845 9881188. To make an action plan, visit www. lincolnshireprepared.co.uk.

Calling local poets! Do you love Lincoln? If so, why not celebrate it in a poetry competition launched by the Lincolnshire Live Poets’ Society. Paul Cantrell, the chairman of the newly formed society, is calling for entries of no more than 30 lines on the theme of “Lincoln’s great!” Anyone taking part must live in or have visited the city, and the winning entry will be featured during a World Poetry Day event on 21 March, from 9am to 5pm, outside the Tourist EfW powers ahead Information Centre in Castle Hill. Business secretary Vince Cable was the guest of honour at the Paul said: “With the Magna Carta official opening of Lincoln’s £145m Energy from Waste (EfW) plant. celebrations about to begin, I want to He was welcomed by council leader Cllr Martin Hill and executive councillor encourage people to say positive things for waste Cllr Reg Shore, pictured above (first and second right) with Mr Cable about their city, and the best medium (centre) and Mark James, from plant operator FCC Environment. is poetry.” The facility has been processing the county’s non-recyclable waste since it Entries should be submitted no opened, removing the need for it to go to landfill sites. It is on target to process Steep Hill in Lincoln. later than 5 March to Paul Cantrell, 67 150,000 tonnes of rubbish by its first birthday in March. Doddington Road, Lincoln, LN6 7EY. Not only is that good for the environment, it will also save huge amounts The society is also hosting a £1,000 of taxpayers’ money on landfill charges – an estimated £28m over the lifetime Poet Laureate of Lincolnshire contest, with 5 April as the of the plant. final date for submissions. In addition, the EfW facility produces electricity that is fed back into the For more information about either competition, or if you national grid. As this County News went to print, over 64,000MWh of electricity are interested in becoming secretary of the society’s new had been produced – enough to power 26,500 homes for a year. Boston and branch, phone 01522 695110. To find out more about the plant, visit www.lincolnshire.gov.uk/recycle- for-lincolnshire/energy-from-waste or call 01522 782070.

4 countynewscountynews | winter summer 2015 2013 • www.lincolnshire.gov.uk/countynews NEWS IN BRIEF

And the winners are…! Lincolnshire communities have been praised for their efforts in a prestigious annual contest. The Best Kept Villages and Small Towns Competition is run every year by the Council for the Protection of Rural (CPRE), with support from Pennells Garden Centres. The 2014 contest was decided by points accumulated over three rounds, and organisers say it was “keenly fought”. A grant helped pay for a “bug hotel” “The marks this year were among at the Geoff Moulder Leisure the highest ever scored,” said CPRE Complex in Boston. county secretary Stamford Marthews. “As in previous years, we would like to thank all the communities for their hard work and dedication. Working for wildlife “They contributed to the extremely high standard we expect from Is your organisation planning a project that will help local wildlife? Lincolnshire, and all participants If so, you could be eligible for a grant. and their supporters deserve our Last year, Lincolnshire County Council’s Environmental Services awarded 18 congratulations.” community wildlife grants to parish councils, charities and local groups. The winners in the village These supported all kinds of things like barn owl boxes, tree planting, categories, based on population size, wildflower meadow creation, new ponds, wildlife paths accessible to all users, were Ingham, Sutterton and Branston, and green roofs using plant life instead of traditional covering materials. with Holbeach (pictured) as the top small town. Grants are for up to £500 and must be matched by the group’s own funds, The runners-up in the same categories were East Keal, Thurlby, Barrowby other grants or – the most common option – volunteer time. and . The closing date for the next round of funding is 15 April. For more Glory in the Past Winners Competition – open to villages that have won their information and/or an application form, phone 01522 782070 or visit class in the previous four years – went to Silk Willoughby, which took home the www.lincolnshire.gov.uk/grants. Pennell Challenge Cup, with South Kyme as runner-up.

Getting your bus pass A recipe for safe cooking If you live in Lincolnshire and have either reached pensionable age Did you know that nearly two-thirds of house fires start in the kitchen? or have a disability, you may be eligible for a concessionary bus pass. Many of us enjoy cooking a meal, but a lapse in concentration could The passes are easy to request, and you can apply for or renew them by post, be dangerous. email or in person. Lincolnshire Fire and Rescue are Application forms can be found at district reminding residents to watch over stoves, council offices, libraries, access centres cookers and pans while they are being and online at www.lincolnshire.gov.uk/ used. Also, please don’t: concessionaryfares, or by calling 01522 • Cook if you’re tired or have been 873700. drinking. Applicants must be able to prove they are • Leave your cooker or hob on when Lincolnshire residents and eligible because you’ve finished. of age or disability. A recent passport-style • Place anything near your cooker that photograph is also required – this can be could catch fire. taken free at your appointment if you’re applying in person. • Put metals in the microwave. The completed form, supporting items and It’s also important to keep an eye photo should be posted to the Concessionary on your children at all times and make Fares Team, City Hall, Beaumont Fee, Lincoln, sure hot handles and matches are out LN1 1DB or emailed to [email protected]. of their reach. You can also apply in person at City Hall in Orchard Street, Lincoln, between If a fire does start, don’t attempt to 9.30am and 4pm, Monday to Friday. tackle it yourself. Simply shut the door For further information, visit www.lincolnshire.gov.uk/concessionaryfares and call 999. or phone 01522 873700. For more information, visit www.lincolnshire.gov.uk/lfr.

countynews winter 2015 • www.lincolnshire.gov.uk/countynews 5 NEWS IN BRIEF

A new approach to care The Care Act will put into law how older people, carers and residents with disabilities and mental health needs should be supported and cared for by their local council. Cllr Mrs Patricia Bradwell, Lincolnshire County Council’s executive member for adult care and health, explained: “Many of the new requirements are things we’ve already been doing here in Lincolnshire for some time. “However, we’ve been busy preparing for this for some time, and our model for the costs of care has even been adopted as the national one.” The changes aim to help people remain independent for as long as possible. There will also be increased support for carers and prisoners. Those paying for their own care – known as self-funders Past winners include Betty Summersby – will be entitled to an assessment, while statutory Adult and Jake Beaty. Safeguarding Boards will offer greater protection for those at risk of abuse. Much of the Care Act will become law in April 2015, with Who’s your local hero? a cap on the amount people have to pay for their care being added in April 2016. Every community has them – unsung heroes who are always helping others For more information, see www.lincolnshire.gov.uk/ without ever seeking payment or recognition for themselves. careact. Now is your chance to give them the thanks they deserve by nominating them in the Good Citizens Awards 2015, run by Lincolnshire County Council. Once again, we are inviting entries for Citizen of the Year, Young Citizen of the Year (aged 18 or below), Community Group of the Year and Couple / Pair of the Year, recognising the achievements of “dynamic duos”! The winners will be treated to a VIP day at the Lincolnshire Show, together with a guest, as well as a cash prize and a framed certificate. For more information, or to make a nomination online, visit www.lincolnshire.gov. uk/goodcitizensaward. Alternatively, send your contact details and those of the person you’re nominating, along with a description of the voluntary work they’ve done, to: Lincolnshire County Council, PDP 17 – Communications – Mark Stoneham, Freepost RSTY-UXJB-ARHK, County Offices, Newland, Lincoln, LN1 1YL The closing date for entries is Friday 24 April. More information is available at the website or on 01522 552118.

Your guide to good living The new edition of the popular Good Life Guide will be available on the county council website from 2 February. It offers the most up-to-date information on benefits and money matters, such as how to get the best energy deal and avoiding rogue traders. Also, discover handy health tips and details of services to help you stay safe and independent at home as you get older. This new online version will be regularly updated, so you can always find the latest information and contacts for services at the click of a button. To speak to the Adult Care team about the services available, call 01522 782155. For the Good Life Guide itself, visit www.lincolnshire.gov.uk/goodlifeguide.

6 countynews winter 2015 • www.lincolnshire.gov.uk/countynews BUDGET CONSULTATION A question of priorities

A new year means a new council budget to set – and once again we want input from residents

With further reductions in Government spending on the “But before any final decisions are made, horizon, balancing the council’s books has never been residents will have a second chance to so challenging. have their say when we consult on our initial As reported in the last edition of County News, the council needs to budget proposals.” find a further £90m of annual savings over the next few years. To help it achieve that, the authority has again been reviewing its Have your say on the budget priorities, and over the autumn we asked residents to tell us which services The initial budget proposals will be considered and agreed by the you consider most important. executive on 6 January. Following that consultation, officers are now drawing up initial budget The proposals will be available to view online at www.lincolnshire.gov. proposals for the financial year 2015/16, which starts in April. These plans will be considered by the executive over the coming weeks, uk from that date. with the final budget set by the full council in February. Residents can then share their views by: Cllr Martin Hill, the leader of Lincolnshire County Council, said: “Over • Completing an online form or emailing [email protected]. the last few months, leading councillors have been considering which of • Writing (no stamp required) to Lincolnshire County Council, Resources our many services are most valued by residents. and Community Safety Directorate, Treasury and Financial Strategy, “We now need to identify where the savings are to be made, FREEPOST RSTY-UXJB-ARHK, Newland, Lincoln, LN1 1YL. taking into consideration public feedback and other factors such as our legal responsibilities.” • Calling our budget consultation answerphone at 01522 553648. Cllr Hill added: “Public security is likely to remain a particular priority Please let us have any comments as soon as possible – and for us, with funding protected in areas like safeguarding children and before the executive meets again on 3 February. vulnerable adults, gritting roads and highways maintenance. That is when the final recommendations will be agreed ahead of a “That would mean the money has to be found elsewhere, and we’d decision by the full council on 20 February. need to look at how we might provide some other services in a different way or not at all.

countynews winter 2015 • www.lincolnshire.gov.uk/countynews 7 SPECIAL FEATURE Supporting county schools Schooling in Lincolnshire may have changed with the growth of academies, but the county council still has a massive part to play

We’re committed to achieving “ excellence and ensuring all our children and young people have the best education possible ” County schools factfile

As County News went to press, Lincolnshire had: • 280 primaries (212 maintained, 68 academies) • 55 secondaries (9 maintained, 46 academies) • 21 special schools (16 maintained, 5 academies) • 5 nurseries (all maintained) • 1 pupil referral unit (maintained) 8 countynews winter 2015 • www.lincolnshire.gov.uk/countynews schooling in lincolnshire Supporting county schools

Lincolnshire has always had a reputation for academic excellence, Eat well, with pupils consistently achieving top results. learn well! And that’s still the case, even though local education has changed greatly with the introduction of academies. Healthy eating is vital to Academy (formerly St Clement’s College) was one of the first pupils’ learning and general schools in England to convert to academy status in 2010. well-being, which is why the Since then, many more have followed, and (at the time of printing) out of council has a special team to: 362 schools in Lincolnshire, 119 are now academies, with 243 maintained • Help all schools and caterers meet new food standards by the local authority. that become a legal requirement this month (January). See www. Academies are funded directly by central government and operate schoolfoodplan.com/standards. outside local authority control. They have more freedom than other state schools over their finances, curriculum, and teachers’ pay and conditions. • Support schools to increase take-up of school meals. Last year, the team Despite this, the council still has overall responsibility for how schools helped primaries meet the government target of free hot meals to all and academies are performing. It also provides many essential services – children in Reception and Years 1 and 2. ensuring enough school places, encouraging take-up of hot meals, managing It’s important parents apply for free school meals for eligible children, as this admissions, and much more. brings extra funding to the school for things like additional teaching and Cllr Mrs Patricia Bradwell, executive councillor for children’s services, said: learning, trips and uniforms. Please contact your child’s school to register. “We’re committed to achieving excellence and ensuring all our children and Email [email protected]. young people have the best education possible. “Exam results last summer showed that, once again, we have plenty to Home and away celebrate, with GCSE results holding up well, and an impressive 98.6% pass The school transport team ensures that 22,000 pupils and sixth-formers/ rate at A-level, beating the national figure by 0.6%.” college students get safely to and from school – in a large rural county like Lincolnshire, that’s no mean feat! School improvement School services manager David Robinson says: “Anyone who lives more To help it achieve the highest standards, the council is supported by CfBT, an than two miles from their nearest or designated primary school or three education trust. It monitors all schools in Lincolnshire, looking at children’s miles from their secondary is entitled to free transport to that school up to exam results, as well as leadership and management. the end of Year 11. Although CfBT has more involvement with local authority schools, it can “Our role is to keep children safe – all bus and taxi drivers are thoroughly also consult with academies over serious issues. If necessary, the Department checked, and we run a Max Respect programme to promote good behaviour for Education can intervene. on buses.” See www.lincolnshire.gov.uk/schooltransport or phone 01522 782020. Planning for places A council team ensures enough school places, in the right areas, for primary From cupboard to kitchen! and secondary school children across Lincolnshire. Faced with the challenge of providing hot lunches, Toynton All Saints Primary They use information such as new births to plan where more primary School (see photographs, left and top) came up with the ingenious solution places will be needed, and can plan secondary ones up to 10 years ahead, of turning the PE cupboard into a kitchen! using existing primary class sizes. Headteacher Lesley Coulthurst said: “It’s made a massive difference. They also work with housing developers to see where the population We’ve gone from 25 children eating pre-cooked meals to 60 enjoying hot is increasing, and with schools to assess whether existing classes can be lunches, freshly cooked in our own kitchen. Most of the staff have them, too!” expanded or new schools are needed. Every day, the kitchen – built with the help of a £27,000 county council See www.lincolnshire.gov.uk/schoolorganisation. grant – offers a choice of main meals, including a vegetarian option and pudding or fruit. School admissions And the favourites? Mashed potato, chicken curry, fresh fruit, homemade A team manages admissions to the normal intake year for all state-funded custard, and all the puddings! county schools, including academies. Last year, 96% of parents applied for a The school has also introduced a breakfast club, especially useful for place online. Visit www.lincolnshire.gov.uk/schooladmissions. children arriving early on school buses.

countynews winter 2015 • www.lincolnshire.gov.uk/countynews 9 FACE TOTO FACEFACE

The A-Z of Mrs T! Cllr Mrs Christine Talbot slipped into politics by accident but is passionate about improving local services

After my first husband died, I was lucky enough to enjoy Councillor Big Society Fund for the communities I represent. wonderful support from friends and neighbours, as well as WI For example, I was able to support Bracebridge Heath in the East members, in my home village of Heighington. Midlands in Bloom competition and was delighted when the village I wanted to give something back, so when unpopular proposals for won a silver award. a mini-roundabout were put forward in the 1990s, I successfully led a Civic pride in our communities really matters, and that includes campaign to stop them. remembrance, which is why I also contributed to the re-gilding Someone said I seemed to be good at that kind of thing, and I’ve of Bracebridge Heath war memorial. In addition, I supported the never looked back since! installation of a new flower pedestal in the Airmen’s Chapel in I was voted onto Lincolnshire County Council in 1997 and have Lincoln Cathedral. “held several senior positions, including two overseeing education Other causes I’ve backed include the Waddington Sunshine Club, – a subject dear to my heart as the mother of three daughters, all which offers wonderful activities for older people, and the local educated locally. branch of the Royal British Legion. Later, I also took on responsibility for adult social care, combining These kinds of local organisations work so hard, and it’s important two of the most challenging but rewarding areas of the council’s work. as a councillor to help them in a tangible way. In 2009, I stepped down from the cabinet and became chairman of the Health Scrutiny Committee for Lincolnshire. It’s a partnership body made up of representatives from county and Cllr Mrs Talbot, pictured second right with Waddington Sunshine Club district councils, as well as Healthwatch Lincolnshire, and I’m really members, is the Conservative councillor for the Bracebridge Heath passionate about it. and Waddington division on Lincolnshire County Council. Our role is to look at NHS services residents receive across She is married to Milburn and has three grown-up daughters and the county and make recommendations. Every day, we try to make an eight-month-old grandson. a positive difference and have worked in particular to improve In addition to being chairman of the Health Scrutiny Committee, ambulance response times. she is a member of Overview and Scrutiny Management. On a more grassroots level, I’m the elected councillor for To contact her, phone 01522 790691 or 07766” 694413, or email Bracebridge Heath and Waddington, and have used my share of the [email protected].

10 countynews winter 2015 • www.lincolnshire.gov.uk/countynews trading standards Good neighbours stop rogue traders! A campaign by Lincolnshire Trading Standards is urging residents to help protect others from being scammed

Last year, nearly 200 local people complained about being ripped The Trading Standards campaign is called “Good neighbours stop rogue off or pressurised by rogue traders – and that could be just the traders!” It focuses on preventing doorstep crime by encouraging all of us tip of a very big iceberg. to look out for those most at risk in our communities. Now Trading Standards are raising awareness of the problem and You can keep up to date with Trading Standards advice by following calling on family members, friends and neighbours to look out for those them on Twitter @lincsts or by liking them on Facebook. most at risk. If you think you’ve been a victim of doorstep crime, please call the Citizens In one high-profile case, a West Ashby couple, Maurice and Margaret Advice Consumer Helpline on 03454 040506 or visit www.adviceguide.org. Dunk (pictured below), were approached by bogus builders who claimed to uk. And don’t forget – if a rogue trader won’t leave your premises, call 999. be doing roofing work in the area. The couple agreed to have repairs done and eventually handed over Lincolnshire’s £1.6m rip-off more than £2,000 for work that proved completely unacceptable. • In 2013, there were 67 known cases of Lincolnshire residents being Senior trading standards officer Sally Gray said: “The cost was quite caught out by rogue traders – they lost a total of £92,000. extortionate considering what had actually been completed, and when our • A further 121 people complained about pushy doorstep callers who expert examined the roof the work had been done to a very poor standard.” insisted they needed building or maintenance work on their homes. Sally’s top three tips for residents are: • It is estimated that 80-90% of incidents go unreported, meaning • “Always get three quotes for any work or services. If in doubt, ask for another 1,600 may have been targeted, losing up to £1.6m. recommendations from family, friends or neighbours. • “Never agree to work being started straight away – think about it first – The national picture and don’t hand over cash on your doorstep. If you’re not sure, don’t open • Doorstep criminals exploit vulnerable citizens by convincing them to the door. pay for shoddy or incomplete repair work. • “If you see a neighbour being harassed, please check they are OK. If we • They often charge extortionate fees for their services and may even are all good neighbours we can stop rogue traders!” threaten residents who do not comply. • Nationally, it is believed there could be as many as 170,000 cases of doorstep crime every year.

countynews winter 2015 • www.lincolnshire.gov.uk/countynews 11 CALLCONNECT

Just the ticket!

Looking for a flexible transport link? The CallConnect bus service can help – no matter what your age or reason for travelling

Unlike a conventional bus service, CallConnect doesn’t have To arrange your journey with CallConnect, simply call 0345 234 a fixed timetable or route. Instead, passengers can pre-book 3344 or visit www.lincsinterconnect.com. Stamford and Peterborough journeys by phone or online, which creates the schedule and residents should call 0345 263 8163 or visit www.wellandcallconnect. route for the bus each day. co.uk. The buses provide journeys of up to 10 miles and can be used to connect to other buses or trains. Home pick-ups are available for people About CallConnect in isolated locations or with mobility issues. • Journeys can be booked up to one week in advance and sometimes Vicky Wilkinson, from Hemswell Cliff, uses CallConnect once or twice with only an hour’s notice. a week. It’s how she gets shopping, takes the children to swimming lessons and attends doctors’ appointments while her husband uses the • The service runs throughout the county apart from the Lincoln area. family car for work. • CallConnect operates from 7am until 7pm, Monday to Friday, and “The main bus routes from here only go to Lincoln and , 8am to 6pm on Saturday (local variations apply). so I couldn’t use them for Gainsborough, my nearest town,” she said. • Concessionary bus passes are accepted, and a range of child and “But with CallConnect, I can get there to do the shopping, meet adult fares are available, including multi-journey tickets. friends and be home again to collect the children from school. • CallConnect is run by Lincolnshire County Council, in partnership “At one point, my husband and I considered getting a second car, with a number of district councils. but when we worked out the costs, it was much better to carry on using CallConnect.” • The Stamford and Peterborough Vicky (pictured with four-year-old daughter Faeth) continued: “I’ve service is funded through a been using the service for over two years, booking trips about a week unique partnership with in advance. And now there are larger buses, so I can book closer to my Northamptonshire, Rutland journey date and there’s always a seat.” and Peterborough councils. CallConnect serves 700 hamlets, villages and towns, carrying • We’re also on 300,000 passengers each year, and continues to invest in new vehicles Twitter – follow us: @ offering more seats and storage. CallConnectbus. From the New Year, it will be easier to book your journey using an online system that lets users check availability and see journeys on Google Maps. You can also check where buses are in real time from your mobile phone.

12 countynews winter 2015 • www.lincolnshire.gov.uk/countynews libraries update Creating a “model” library service An important decision about the future of Lincolnshire’s libraries is set to be made early in the New Year

Leading councillors will be asked to decide the way What may happen forward – or “model” – for local library services in February. • The executive will decide as a first step – probably in February – This could ultimately lead to those services being delivered by an what model of library service it wants to achieve. organisation other than the council, although that won’t be known for • This decision will take into account all the consultation feedback, at least a year. as well as GLL’s proposal – although it doesn’t have to adopt Here, County News explains the background to the libraries issue, GLL’s model. the current position, and what may happen in the year ahead. • The council could then go out to tender, which may eventually lead Libraries background to library services being outsourced. Cllr Nick Worth, executive member for libraries, said: “We will reach a • In December 2013, the council’s executive agreed to create a new- decision on the future model for library services in February. look service in the light of changes in the way libraries are used and “Because of all the stages involved, though, it is likely to be at least a the authority’s substantially reduced budget. year before a final decision is reached on who will deliver those services. • Under the proposals, there would be 15 council-run libraries across “However, the outcome will be a comprehensive and efficient service the county. that meets the needs of residents.” • There would also be online services, provision for residents with For the latest news, visit www.lincolnshire.gov.uk/ disabilities, and a non-statutory network of community hubs and librariesconsultation. mobile libraries. • Last summer, however, following a High Court judgment, the council undertook further consultation and looked again at a proposal to run library services from a not-for-profit organisation, Greenwich Leisure Limited (GLL). The current position Since the High Court ruling, the council has: • Asked people to put forward alternative proposals for a comprehensive and efficient library service within the available budget. • Been sent more than 150 responses, adding to the feedback from extensive consultation in 2013. • Received a revised proposal from GLL. This complies with the council’s Community Right to Challenge scheme, which allows certain groups to ask to become involved in services. As a result of GLL’s interest, the council is now required to carry out a procurement exercise, which could lead to the service being outsourced.

countynews winter 2015 • www.lincolnshire.gov.uk/countynews 13 PUBLIC HEALTH

If you’re ready to give up, Exercise is great for the body you don’t have to do it alone. and mind, and you’ll notice the Phoenix Stop Smoking Service benefits within weeks. People offers free support to those often have more energy, sleep wanting to quit in Lincolnshire. better and feel more confident. For No Smoking Day on 11 March, Walking is a cheap way to stay the Lincolnshire Smokefree Alliance fit and enjoy Lincolnshire. Find a will be hosting interactive information database of walks with maps and events across the county. Visit www.lincolnshire.gov.uk/smokefree. information, as well as other means of staying fit and making the most To chat to an advisor about giving up, call 01522 574200 or text of the county, at www.lincolnshire.gov.uk/countryside. “quit completely” to 07786 205128. For more ideas on ways to get active for all the family, visit www. lincolnshiresport.com.

New year, new you! If your resolution for 2015 is to lose weight, cut down on alcohol or quit smoking, there’s a range of services to help you stay motivated

Short cookery courses at Alcohol can have adverse community venues across the effects on the body and county can help get your diet mind, from weight gain and back on track if the calories start sleeplessness to stomach ulcers to climb! and liver disease. For example, charities, groups and Lincolnshire County Council individuals can now book the Market funds a pilot with pharmacies in Kitchen – a new facility based at Boston, Spalding and Lincoln which Lincoln Central Market – to develop their cookery skills and healthy gives people an opportunity to talk about the issue. Pharmacy staff eating habits. use “alcohol scratch cards” to ask questions designed to help people Courses are also on offer for community groups and charities in enjoy a drink without unwittingly putting themselves at risk. South Holland, Boston, , West Lindsey, North and If their answers suggest they’re drinking enough to harm their . long-term health, they’re offered information and advice on how to Find out more at www.lincolnshire.gov.uk/yourhealth in the “Eat cut down. Ask your pharmacist for a card. Well” section, or contact your local district council. For more information about alcohol, or if you are worried about your drinking, visit your GP or contact Addaction on 01522 305518.

Lincolnshire health facts • Over a third of adults are registered with their GP as obese. • An estimated 17,000 people are classified as dependent drinkers. More than 106,000 are putting their health at risk. • Over the last 10 years, 25,000 adults have become more active, with 18,000 exercising for 30 minutes, three times per week. • In 2013, Phoenix Stop Smoking Service helped 5,291 people quit, with individually tailored support.

14 countynews winter 2015 • www.lincolnshire.gov.uk/countynews DOMESTIC ABUSE AWARENESS Are you being abused? Domestic abuse can affect anyone – young and old, rich and poor, male and female. It also takes many different forms, not just physical

“People often assume domestic abuse involves a man hitting a woman,” says Tony McGinty, “and that is often the case. “But there are also many other kinds of abuse – financial, emotional, sexual, and sometimes all these together. Whatever type it is, it involves one partner or family member controlling another, and the effects on the victim are often devastating.” Tony is chair of the Lincolnshire Domestic Abuse Partnership, which includes the county council, police and other agencies. He says abuse is ongoing behaviour that will get worse – particularly as the victim’s self-esteem falls. “Abusers are often very convincing,” explains Tony. “This can have the effect of making the victim think ‘it must be my fault’, since that’s what the abuser is telling them.” Thankfully, all kinds of help are available in Lincolnshire, wherever you live and whatever your circumstances, and no-one has to suffer in silence. The first step is to recognise that you are being abused by a partner or other family member. Here are some common warning signs: • Have they tried to keep you from seeing friends or family? • Have they prevented you doing a course or going to work? • Do they constantly check up on or follow you? • Do they accuse you unjustly of flirting or having affairs? • Do they constantly humiliate you or criticise you in front of others? • Are you ever scared of them? • Have you changed your behaviour because you’re afraid what they might do or say? • Have they ever deliberately destroyed any of your possessions? • Have they ever hurt or threatened you or your children? • Have they ever kept you short of money so you’re unable to buy food and other necessary items for yourself and your children? • Have they ever forced you to do something you really didn’t want to, including sexually? If you answered yes to one or more of the above questions, you may be in an abusive relationship and in need of advice and support. Where to get help By phone: West Lindsey, Lincoln, or South Kesteven: Abusers are often very 01427 616219 / 01522 510041 Boston or South Holland: 01205 311272 / 01205 318600 convincing and this East Lindsey: 01507 609830 “ can have the effect of Online: www.lincolnshire.gov.uk/domesticabuse. making the victim think Remember – in an emergency always dial 999. ‘it must be my fault’

countynews winter 2015 • www.lincolnshire.gov.uk/countynews” 15 SPECIAL FEATURE Historic year for Lincoln Castle Work to transform this local landmark into a world-class visitor attraction is nearing completion – just in time for the 800th anniversary of Magna Carta

The Lincoln Castle Revealed project is now in its final “Anyone interested can attend our open days on Sunday stages, with the site set to re-open to the public on 11 January and Sunday 8 February. They’re a great chance for 1 April. potential volunteers to find out about Lincoln Castle Revealed The centrepiece of the £20m refurbishment is a new vault to and how they’d be at the forefront of it all.” house Magna Carta and the Charter of the Forest, including an “in the round” cinema. There will also be a complete medieval About Magna Carta wall walk (with disabled access), restored Victorian and Georgian Sealed by King John in 1215, Magna Carta is widely regarded as prisons, and a new shop and café. the foundation stone of democracy. Although the major work is now complete, the castle will be There are four surviving copies of the historic document, closed from January so the finishing touches can be added and including the one on permanent loan from Lincoln Cathedral to staff trained on new equipment. the castle. Cllr Nick Worth, Lincolnshire County Council’s executive Besides Magna Carta, the castle has the 1217 Charter of the member for culture and heritage, said: “2015 is going to be one Forest, which is also of major constitutional significance. of the biggest years in the castle’s history. “Not only are we unveiling the new-look site for the first time, we’ll also be celebrating 800 years of Magna Carta. Events calendar “The castle is the only place in the world where Magna Carta and the Charter of the Forest can be seen together, and these Castle Revealed! improvements will give them the home they deserve. 1 – 2 April “This will put us on the map, both nationally and internationally, The grand re-opening, featuring a variety of performers and drawing thousands of visitors to the county and giving a major activities, including a jester school. boost to the local economy.” The work has been funded by the county council, the Heritage Castle Easter Quest Lottery Fund, the European Regional Development Fund and the 1 – 13 April David Ross Foundation. St George’s Festival For the latest news, visit www.lincolncastle.com and sign 25 – 26 April up for details. Mounted St George and the Dragon show, medieval pageant Celebrating 2015 in style and chivalry school. Exciting events are being planned to launch the new-look castle King John Returns! and celebrate Magna Carta’s 800th anniversary. 3 – 4 May Marketing and events manager Jon Hogan said: “We’ve a lot The infamous king makes a return visit to the castle. Make planned for the coming months, with events for all the family. haste and meet him, see his knights practise their skill at “We’ll have performers and activities in the grounds for the arms, and hear the grievances of the barons. grand re-opening and a special Easter quest in April. “This will be followed by our St George’s Festival, and in May Grand Medieval Joust a visit from King John and a Grand Medieval Joust. 23 –25 May “There will also be a special celebration in mid-June to A three-day competition of full-contact medieval jousting, mark Magna Carta’s anniversary, with events continuing into plus a full programme of supporting activity. the summer.”

Volunteering opportunities See the Spring 2015 County News for details of more Local volunteers are being invited to help visitors have the best Lincoln Castle events this year, including those for the experience possible. The castle has a strong volunteering tradition, anniversary in June. with around 200 people currently helping out. Volunteer co-ordinator Katy-Jayne Lintott said: “There are a range of roles you can try – making visitors feel welcome, volunteering “behind the scenes” or even joining our new community acting company.

16 countynews winter 2015 • www.lincolnshire.gov.uk/countynews MAGNA CARTA Lincoln Castle

2015 is going to be one of the “biggest years in the castle’s history

ON TRACK: Cllr Nick Worth views the refurbishment of Lincoln Castle’s Victorian Male Prison. ” countynews winter 2015 • www.lincolnshire.gov.uk/countynews 17 SPECIAL REPORT

Broadband project hits top speed A project led by the county council and BT is transforming broadband connections across Lincolnshire, bringing superfast speeds to more people than ever before

ver the past 14 months, the onlincolnshire project videos, encouraging firms to get online has brought access to better broadband to and grow their business through digital 61,500 properties across the county. The latest technology. areas to benefit include Heckington, Swineshead A total of £176,000 has been secured O and . for this support project from the Greater The improvements have been made possible thanks to funding from Lincolnshire LEP’s Digital Capability Challenge local councils, BT, the Government and the European Regional Development Fund, the ERDF and the county council. Fund (ERDF). The online support is expected to go live Cllr Richard Davies, executive member for IT, said: “Better broadband in January as part of the existing website at www. brings a wealth of opportunities to both businesses and residents, and businesslincolnshire.com. we’re determined Lincolnshire won’t miss out. Businesses can also ask for extra help or attend events which will “We’re now bringing faster broadband to more than 1,000 Lincolnshire demonstrate the tools and support available. properties a week, which is a fantastic achievement. “To get better speeds, people in these upgraded areas should contact their broadband provider to check for availability and upgrade People in these upgraded areas their contract.” should contact their broadband Building upon the work of the private sector, the ambitious project remains on target to extend the availability of superfast broadband to at provider to check for availability least 89% of all properties by 2016. “ and upgrade their contract Additionally, for the first time ever, standard broadband of at least 2Mbps should be available everywhere in Lincolnshire. The council is also planning a second phase of improvements that aims Cllr Colin Davie, executive member for economic development, said: to extend superfast coverage to 95% by the end of 2017. “Businesses in the more remote rural areas are hard to reach, both For the latest news, and initial information on what’s planned for each physically and virtually, so it’s absolutely vital for us to encourage” effective area, please visit www.onlincolnshire.org. Details may be subject to change. use of the internet. “This new online support will enable novices to get some Broadband means business basic information without having to book onto a workshop or a full As the improvements are rolled out across support programme. the county, the council is also working “And they can learn remotely at a time of their choosing – a crucial hard to make sure local businesses benefit in a very rural economy. grasp the new opportunities. “This will help to build their confidence and hopefully encourage them Since 2011, onlincolnshire has to take part in a more in-depth digital support programme.” been providing a wide range To find out more about all the support onlincolnshire has to offer your of support to over 500 county business, visit www.onlincolnshire.org, Freephone 0300 808 0120 or email businesses, helping them get the [email protected]. most out of superfast speeds and the latest digital technology. Building on this success, new online support is now being developed, with factsheets, how-to guides and

18 countynews winter 2015 • www.lincolnshire.gov.uk/countynews BROADBAND ROLL-OUT

Areas served by upgraded infrastructure (resulting from improvements by onlincolnshire and commercial organisations).

Please note this map is an indication only and does not guarantee service availability. Actual speeds will depend on a range of factors. To check service availability, please contact your internet service provider.

countynews winter 2015 • www.lincolnshire.gov.uk/countynews 19 VOLUNTEERING Support for local groups

New community advisors are now available to point you in the right direction for the backing you need Something for everyone

Dedicated voluntary groups have always one way of providing that help, alongside our An exciting community project been the lifeblood of Lincolnshire established partners across Lincolnshire.” in Spalding – the Pennygate communities – but they sometimes need One of the advisors, Tracy Parr (pictured Foundation – is getting a helping a helping hand. centre), said their role was all about sharing hand from the community advisors. Now the county council has ensured more learning across the county. Dr Azmeena Nathu (right), a GP support than ever is available to local groups, “There’s already a really strong network of at the Pennygate Health Centre, is whether starting up or already established. support for community groups in Lincolnshire, transforming a house next to the surgery It has recruited four community advisors who but they’re not always sure how to access it. into a charity-run health and wellbeing are on hand at the end of the phone or by email “From now on, they can simply contact us centre for the whole community. to assist with your queries – everything from and we’ll point people in the right direction for She is supported by fellow trustee sources of funding to training. the help they need.” Brenda Wickham (left) and volunteers of After talking to you, the advisors will seek Tracy added: “We’ll also be working to all ages, plus local builders giving their to identify the issues and refer you to an develop and strengthen networks of community time for free. organisation that can help. venues, through which groups can share Services already on offer include a Cllr Sue Woolley, the council’s executive information and skills amongst themselves. drop-in café, a meeting room hosting member for community engagement, explains: “By learning from each other’s experiences, all kinds of activities, and a therapy “There are already many community groups the groups should be better equipped to meet area upstairs. Residents can also get across the county running fantastic projects and any challenges and succeed with their projects.” advice on filling in forms and accessing providing excellent services. support services. “There are also groups who have only just got More information For the future, a range of additional facilities are planned, including together, or are in the early stages of developing If your group would benefit from advice or developing the youth club with the an idea, and they sometimes need support to support, please contact our community advisors backing of the police and young meet their aims. on 01522 550798 or email communityadvisors@ people themselves. “The new community advisors are just lincolnshire.gov.uk.

20 countynews winter 2015 • www.lincolnshire.gov.uk/countynews West Lindsey News Eight fabulous pages of district news

Youngsters get growing!

Leader’s welcome Welcome to the winter edition of the West Lindsey News. As a district council we pride ourselves on the work we do to make a positive change to local people’s lives. Our Community Chest is a fantastic fund that has supported countless groups across West Lindsey with a huge range of projects by providing grants of up to £500. And as the story on this page about Normanby-by-Spital Primary School shows, it really makes a big difference in our communities. With just three months left for groups to apply GOING GREEN: for funding, I would urge people to take full Enthusiastic children advantage. get growing thanks to funding from the Putting you at the heart of what we do is so council’s Community important, which is why we have joined forces Chest. with other organisations such as Jobcentre Plus to launch a public services hub at the Guildhall in Gainsborough. We are among the first district councils in the country to offer such a wide range of assistance Everything is coming up roses for that gives young people the opportunity to under one roof. As well as taking care of council schoolchildren who are getting to develop skills and knowledge outside of the business, customers can look for work, get grips with gardening thanks to a grant school curriculum. It also has potential add- support with their finances and find out about from the West Lindsey Community on benefits in the sale of goods to the wider volunteering. Chest Fund. community, which will help the project’s Planning for our future is vital, and we need The funding has enabled Normanby-by- longer term sustainability.” as many of you as possible to get involved. This Spital Primary School to buy a polytunnel for is why I was so pleased to see so many of you its after-school gardening club. commenting on the preliminary draft of the Jayne Smith, who runs the club, said: “We The Community Chest is open for Central Lincolnshire Local Plan both at drop-in set it up to stimulate the children’s interest applications until March 2015. sessions and online. in gardening and agriculture. They use the The maximum amount groups can apply With all of this exciting activity happening, I polytunnel to grow fruit, vegetables and salad for is £500, or £1000 if you are developing a am confident that we have a bright future to look items, as well as flowers and decorative plants, community led plan or addressing actions from forward to and, keeping that in mind, I would like and really enjoy it.” a completed plan. Any constituted community to wish you all the very best for 2015. Since its launch in May 2013, the Community group or parish council in the district can put Chest has supported over 200 projects, ranging in a request. from village hall refurbishments to allotment To obtain an application pack or find out developments and community galas. It is more please contact Community Lincs by email administered by Community Lincs for West at [email protected] or Lindsey District Council. telephone 01529 301951 or 301962 or visit Janet Clark, senior rural officer at http://communitylincs.com/community-chest- Cllr Jeff Summers west-lindsey/. West Lindsey District Council Leader Community Lincs, said: “This is a lovely project

countynews winter 2015 • www.lincolnshire.gov.uk/countynews 21 West Lindsey News Making our communities better places

“The community trigger will hopefully lead to more cases being successfully resolved, making West Lindsey an even happier and safer place to live and work.”

West Lindsey’s streets are set to become even safer thanks to safety, said: “Anti-social behaviour can have a massive negative impact on new stronger powers enabling organisations to join forces in the people’s lives. It is so important that the council makes the best possible fight against anti-social behaviour. use of these new powers in order to protect the victims. Under the Anti-Social Behaviour, Crime and Policing Act 2014, local “The community trigger will hopefully lead to more cases being authorities, social landlords and the police can more easily tackle nuisance successfully resolved, making West Lindsey an even happier and safer behaviour, environmental issues and problems in public spaces. place to live and work.” Residents can also use what is known as a “community trigger” to Anti-social behaviour covers everything from fly-tipping and graffiti to call for a case review if they do not feel their complaint has been dealt harassment, noise and dog fouling. with satisfactorily. It is not tolerated in West Lindsey and if you need help contact the This approach was piloted in West Lindsey and ensures agencies such council, the police by phoning 101 or your housing provider. as the police, council and housing providers work together to creatively To make a report, phone 01427 676676 or visit www.west-lindsey. resolve anti-social behaviour complaints. gov.uk. Cllr Alan Caine, co-ordinating member for health and community Celebrating our volunteers Volunteers across West Lindsey and make a real difference to our an insight into volunteering around do a tremendous amount of communities. This celebration is an West Lindsey. Along with some vital work in their communities. opportunity for volunteers to come inspiring speakers we will have lots That is why the council is together and be proud of such a of partners there to provide useful organising a special celebration to valuable contribution.” information about volunteering and say thank you for all of that hard work The free event will be held at training. and dedication. the Epic Centre at the Lincolnshire To find out more or to Cllr Jessie Milne, community Showground in late March and will book a place at the action and volunteering champion, have a real party feel. celebration, visit www. said: “People donating their time We are lining up some amazing volunteercelebration2015. enable so many things to happen and inspiring people who will give us eventbrite.co.uk.

22 countynews winter 2015 • www.lincolnshire.gov.uk/countynews Local Plan events a great success

The first public consultation on proposals to shape the future of Central Lincolnshire up to 2036 was a success. Hundreds of people attended 12 drop-in sessions to make their views known and find out more about the Central Lincolnshire Preliminary Draft Local Plan, which covers West Lindsey, North Kesteven and Lincoln. This gave as many people as possible the opportunity to speak to officers and find out more about the plan before making their comments. The Local Plan will guide the location and development of PLANNING AHEAD: People across housing, jobs, shops and schools over the next 20 years. Central Lincolnshire make their The Central Lincolnshire Joint Strategic Planning Committee views known on local development. (CLJSPC) is developing the joint plan to co-ordinate where, when, how and to what extent growth takes place across the three areas and how this will be supported by new and improved infrastructure. What happens next? Cllr Jeff Summers, leader of West Lindsey District Council, said: “The seven events held in West Lindsey went really well and it was extremely Over the winter and spring 2015 the CLJSPC will be appraising all sites encouraging to see how many people really engaged with the process. that have been suggested. “I would like to thank all those who attended and assure everyone The next consultation on the draft Local Plan, due in mid-2015, will we will be dealing with every submission made whether it was a verbal have proposed sites included and you will have the opportunity to make written or an electronic submission. This information will now be taken comments on them at that stage. forward to help shape the next stage in the process.” For more information visit www.central-lincs.org.uk.

That’s the offer being made by West Lindsey District Council Commercial refuse and following the launch of its new Commercial Waste and Recycling Service. A range of solutions is now available for your business, including bins or bags for refuse and recycling in a range of sizes to recycling collections suit your needs. Trained staff can discuss your individual requirements and help design a What if someone could help your business save money package that is right for you. and do its bit for the environment at the same time? The service offers reliable, value for money and flexible collections using a modern, environmentally friendly fleet of vehicles. For the first time, the council can now offer recycling initiatives which could help your business reduce disposal costs and become environmentally aware. Chairman of the Prosperous Communities Committee Cllr Owen Bierley said: “I’m proud to say we are one of the only commercial waste operators in the area that can help your company to become virtually zero landfill. “We offer recycling schemes that send all recyclable material to specialist treatment facilities. All other general and non-recyclable items are sent to a Lincolnshire Energy From Waste plant which powers local homes.” Cardboard and paper, glass bottles and jars, aluminium cans, steel tins and plastic bottles can all now be recycled. For more details, visit www.west-lindsey.gov.uk/ commercialwaste.

countynews winter 2015 • www.lincolnshire.gov.uk/countynews 23 West Lindsey News Putting you at the heart of what we do

West Lindsey District Council’s Guildhall at Gainsborough has been transformed into the venue for a public service hub providing a ‘one stop shop’ for residents and customers. This exciting new venture sees the council, Jobcentre Plus, Volunteer Centre, Lincolnshire County Council’s Children’s and Adult Services, and other partners all under one roof. Council Leader Jeff Summers said he was delighted that West Lindsey was leading the way in making access to services as easy as possible. He said: “This is a new and exciting way of working that puts the customer right at the centre of what we are doing. West Lindsey is among the first district councils in the country to offer a range of different services under one roof. Improved customer service, creating income and increased efficiency is what we are about. And this is just the beginning.” Now when customers enter the redesigned Guildhall they are greeted by a member of staff who directs them to the service they require. There is also free IT access, with staff on hand to guide people through doing anything online from paying a bill to applying for a job.

“This is a new and exciting way of working that puts the customer right at the centre of what we are doing.”

Gainsborough Jobcentre manager Yvonne Bull said: “We are providing joined up services for the local community in a single building, helping us to work closely with local partners to offer a more comprehensive service to unemployed people.” Cllr Marc Jones, Lincolnshire County Council’s Executive Member for Finance and Property, said: “It’s never been more important for us to get the best value out of our properties. And by sharing space with the district council and other partners, we’re not only saving taxpayers’ money, but also making it more convenient for residents to access these services. I’m sure this move will be welcomed by the local community.” Volunteer Centre area co-ordinator Gill Taylor added: “We are delighted with PUTTING CUSTOMERS FIRST: WLDC our new custom-built office which offers a comfortable and friendly environment chief executive Manjeet Gill, Gainsborough for our volunteer advisors to help people find the right volunteering opportunity.” Jobcentre manager Yvonne Bull, Volunteer Centre project officer Heather Arnatt, WLDC The opening times are 9am-5pm Monday and Tuesday, 10am-5pm Leader Cllr Jeff Summers and Chairman Cllr Wednesday and 9am-5pm Thursday and Friday. Malcolm Parish.

24 countynews winter 2015 • www.lincolnshire.gov.uk/countynews Who is involved and what services are provided? West Lindsey District Council Lincolnshire County Council The local MP Edward • Council Tax • Adult Services Leigh will be using the • Housing Benefit • Children’s Services building for his regular • Waste queries surgeries. • Planning Volunteer Centre • Licensing • Face-to-face advice for volunteers And we are always • Local land charges • Volunteer management training exploring opportunities • Home choices • Support for local organisations for other partners • Elections (funding and governance enquiries) to join this exciting development. Jobcentre Plus Credit Union PUTTING CUSTOMERS FIRST: WLDC chief executive Manjeet Gill, Gainsborough • Work coaches working with customers • Access to credit Jobcentre manager Yvonne Bull, Volunteer • Job search reviews • Access saving products Centre project officer Heather Arnatt, WLDC • Coaching • Budgeting advice and support Leader Cllr Jeff Summers and Chairman Cllr Malcolm Parish. • Applying for jobs with affordable savings

countynews winter 2015 • www.lincolnshire.gov.uk/countynews 25 West Lindsey News

TRANSFORMING GAINSBOROUGH: Former Investing in our future chairman Cllr Irmgard Parrott at the town’s Heritage Centre Boosting the economy by supporting local businesses – that’s which has benefited from the aim of the new Gainsborough Growth Fund. grant funding. It will benefit both new and existing enterprises based in the town and the surrounding communities of Morton and Lea. There are two types of funding on offer. The Feasibility and Planning Fund allows grants of up to £10,000 to help with professional fees and technical survey work associated with the development of sites or technology and equipment to support business growth. The Development Fund will provide grants or loans of between £10,000 and £100,000 to support capital activities, including investment in sites and buying equipment. Cllr Owen Bierley, chairman of the council’s Prosperous Communities Committee, said: “Gainsborough is a thriving market town with huge potential. The growth fund will provide extra support to both new and existing businesses to help themselves and the town realise that potential.” Use it or lose it! For more information about the Gainsborough Growth Fund, visit: A grant scheme set up to make a real difference to www.west-lindsey.gov.uk/business or email growth@west-lindsey. Gainsborough’s environment could close unless more gov.uk or contact 01427 676635. groups come forward to make applications. Up to £100,000 per project is available from the FCC Building Communities Fund to transform local facilities such as play parks, BACKING OUR BUSINESSES: community buildings, environmental sites and historic places. New initiative aspires to The town’s Heritage Association and Rowing Club are just two of grow our economy. the organisations to have benefited. Cllr Owen Bierley, chairman of the council’s Prosperous Communities Committee said: “The aim of the fund is to help local people make their community a better place to live in. But the fund needs applications or the programme will close.” Samantha Smith from Community Lincs added: “This fund can really help local people make a lasting difference to Gainsborough. It’s very easy to apply to and we will help throughout the application process.” For more information call Samantha at Community Lincs on 01529 301960 or visit www.communitylincs.com and www. wren.org.uk.

Getting your records in order If you have had alterations done to your home without the proper consent, don’t worry, help is at hand. This can be a concern for those who are selling or considering selling their property. Increasing numbers of sales are slowed down due to the lack of a building regulations certification. The types of work covered include structural alterations such as removal of walls, installing a new window or door openings, extensions, other internal alterations, and loft or garage conversions. You can apply for a regularisation certificate, which is a retrospective application for modifications carried out without building regulations consent, for works started on or after 11 November 1985. This will provide you with a certificate of regularisation, which is required by your solicitor when selling your home. However, it may be necessary to remove or rectify work to establish comply with the HELPING HAND: Don’t despair if you building regulations. don’t have the relevant paperwork. For more details or to discuss your circumstances phone 01427 676672 or email [email protected].

26 countynews winter 2015 • www.lincolnshire.gov.uk/countynews Make sure your vote counts Elections for the UK Parliament, West Lindsey District Council and all town and parish councils within West Lindsey will be held on Thursday 7 May, 2015. To make your vote count your name must be included in the electoral register. Under the new ‘Individual Electoral Registration’ system you now take individual responsibility for your own registration. The quickest and easiest way to register is online www.gov.uk/register- to-vote or contact the council’s Elections Office. The deadline for registration is Monday 20 April 2015. Anyone on the electoral register can now apply for a postal vote. You can obtain an application form from the Elections Office or download one from the council’s website at www.west-lindsey.gov.uk. Completed forms need to be returned on or before Tuesday 21 April 2015. Ballot papers will be sent out two weeks before the election for you to cast your vote. You are assured that postal voting follows strict secrecy rules and you are guaranteed that no one else will know how you have voted. People who already have postal votes do not need to reapply. Each person entitled to vote will receive a poll card which will give details of their local polling station. They are open between 7am and 10pm. You can contact the Elections Office by phoning 01427 676628 or in person at the Guildhall, Gainsborough.

Could you be a councillor? If you want to take a more active role in civic life then now is to act as the voice for the community and help shape services.” your chance to stand up and be counted. District councillors represent wards which are normally made up of All 36 seats on the district council are up for election in May 2015 a number of parishes. giving you the perfect opportunity to get involved and exert some Town or parish councillors will either represent a whole parish or a influence on future decisions for your local community. Or you could ward if a parish or town council is divided up into smaller areas. become one of 590 town/parish councillors. Councillors are elected to serve for four years, but if for some reason Manjeet Gill, chief executive of West Lindsey District Council, said: a vacancy occurs then a by-election may be held. “Councillors play a key role in improving the quality of life for all those Apart from a commitment to serve local people no specific who live or work within the district. If you want to help the council qualifications are needed to become a councillor. To find out address certain issues or simply make a difference then now is the time more visit www.west-lindsey.gov.uk/beacllr.

countynews winter 2015 • www.lincolnshire.gov.uk/countynews 27 West Lindsey News Trinity Arts Centre That’s entertainment! Trinity Arts Centre has an exciting winter line-up offering something for everyone. A packed programme of shows includes stand-up comedy, family entertainment, live music, and internationally renowned performances streamed by satellite from the National Theatre, Bolshoi Ballet and the English National Opera.

NATIONAL THEATRE LIVE: TREASURE ISLAND DIVERSE RANGE OF SHOWS: Only Fools and Horses’ John Challis and gothic classic Woyzeck. 22 January, 7pm - Tickets £12/£10 On a dark, stormy night Jim, the inn-keeper’s granddaughter, opens the door to old sailor. Jim the industry’s most talented performers singing ENGLISH NATIONAL OPERA ENCORE: invites him in – and her dangerous voyage begins. some of the most popular hits from West End and LA TRAVIATA Broadway shows. Songs include those from Les 18 March, 7.30pm - Tickets £15/£13 BOLSHOI BALLET LIVE: SWAN LAKE Miserables, Joseph, Oklahoma, South Pacific, Little 25 January, 3pm - Tickets £15/£13 A stunning production of Verdi’s masterpiece Shop of Horrors, Mamma Mia, Dirty Dancing, Kiss which reaches to the heart of the opera’s The great legend of the enigmatic swan/ Me Kate and many more. themes of passionate love and tragic death. The woman Odette is one of the most romantic production is ideal for newcomers to opera with classical ballets. BOLSHOI BALLET ENCORE: its contemporary staging, and a running time of ROMEO AND JULIET less than two hours. JUST FAIR LAUGHS 8 March, 3pm - Tickets £15/£13 31 January, 7.30pm - Tickets £8 William Shakespeare’s timeless story is brought SUPERSONIC 70s Comedy returns to Trinity Arts Centre with three to the stage through breath-taking choreography 27 March, 7.30pm - Tickets £15 top comedians Tony Vino, Alfie Moore and and Sergei Prokofiev’s much-loved score. This story A celebration of the golden age of pop - an Christian Reilly performing cutting edge stand-up. of impossible love remains an all-time favourite, incredible live show jam packed with classic TANNAHILL WEAVERS and is one of the world’s most popular ballets. 70s hits. 13 February, 7.30pm - Tickets £10/£8 WOYZECK PINOCCHIO This dynamic quartet play a potent mixture of 31 March, 2pm - Tickets £7, family of Scottish traditional ballads and fiery instrumentals. 11 March, 4.30 and 7pm - Tickets £10/£8 Roll up! Roll up! Madness, murder, passion and four £26 NATIONAL THEATRE ENCORE: peas in Splendid’s exhilarating adaptation of Featuring catchy songs, stunning scenery and TREASURE ISLAND Georg Büchner’s gothic classic. With nothing but costumes this show is a real treat for all the family. 18 February, 7pm - Tickets £5/£4 a trunk-full of junk, three talented performers Geppetto longs for a son so builds a puppet boy This screening is offered at a very special ticket piece together a fractured story in a fast-paced named Pinocchio who is magically brought to life. price to encourage younger theatre lovers. mix of comedy, tragedy, puppetry, and song. Tickets: £5, £4 (Prices only available if accompanied by a child). NATIONAL THEATRE LIVE: BEHIND THE Contact us BEAUTIFUL FOREVERS 12 March, 7pm - Tickets £12/£10 Trinity Arts Centre, Trinity Street, Gainsborough, ONLY FOOLS AND BOYCIE Lincolnshire, DN21 2AL 21 February, 7.30pm - Tickets £15 India is surging with global ambition. But beyond Enjoy an intimate evening with John Challis, the luxury hotels surrounding Mumbai airport Book online at www.trinityarts.co.uk one of the nation’s greatest comedy actors, lies a makeshift slum, full of people with plans of www.facebook.cm/trinityartscentre best known as Boycie in BBC1’s Only Fools and their own. Renowned actress Meera Syal stars as Zehrunisa, who, with her son Abdul, aim to recycle Horses. The national treasure will reveal secrets @trinityartscent from the set with stories and anecdotes from his enough rubbish to fund a proper house. dazzling career. Phone 01427 676655 CLAIRVOYANT: ANDREW DEE SOME ENCHANTED EVENING 14 March, 7.30pm - Tickets £12 Free secure parking monitored by CCTV is 7 March, 7.30pm - Tickets £15 Andrew Dee aims to lift the lid on any questions available behind the centre, accessible from A fast-moving musical revue featuring some of you may have about this life and the hereafter. Sandsfield Lane.

28 countynews winter 2015 • www.lincolnshire.gov.uk/countynews FIRE AND RESCUE Because every second counts Firefighters are helping emergency medical patients get to hospital faster through an innovative pilot project in three areas of Lincolnshire

In a medical emergency, every second counts in getting a patient Assessing the project in Long Sutton so far, Richard said: “Although to hospital. attending medical emergencies is nothing new to us, this was a step up However, in a large rural county like Lincolnshire, it can take time before for my crew. an Ambulance Service (EMAS) vehicle gets to the scene. “We went through lots of extra training to prepare, and can do a lot to Now Lincolnshire Fire and Rescue crews are supporting EMAS by help a patient before a paramedic arrives. attending in their own ambulances, based at fire stations. “We can check a person’s heart rate, blood pressure, sugar levels, The Joint Ambulance Conveyance Project is currently being trialled in temperature and heart rate. We also provide emergency first aid – for Long Sutton, Woodhall Spa and Stamford. example, if someone is in cardiac arrest.” If successful, the partnership scheme, which also includes the charity Richard continued: “From the day we started, we wanted to do LIVES, could be extended to other parts of the county. everything right. The ambulance and our kit were spotless, and we were Long Sutton watch manager Richard King said: “For many years, mentally prepared. Lincolnshire Fire and Rescue has worked closely with EMAS by attending “With the support of paramedics, we took 10 patients to hospital in the medical emergencies as co-responders. first month alone. By working so closely with them, we have picked up tips “With our own vehicles, we can now offer vital extra support by actually to help a patient and save time.” taking patients to hospital.” At Long Sutton, five firefighters can crew the ambulance and the service Under the scheme: is available 24/7. The vehicle is the same as any other ambulance – the only difference is that the crew wear red uniforms! • Retained fire crews respond in ambulances to emergency medical call- Richard added: “We are definitely getting people to hospital quicker and outs in their communities. residents are no longer surprised when they see us. • As the first on the scene, they immediately check the casualty, giving “Many people know us by our first names and give us a wave when they emergency first aid if needed. see us. Our noticeboard is full of thank-you letters. We’ll keep doing the best • At the same time, an EMAS paramedic in a fast-response car will be we can for Long Sutton.” rushing to join them. For more information, visit www.lincolnshrie.gov.uk/lfr. • If the paramedic believes the patient needs hospital treatment, the firefighters take them all in their ambulance – removing the need for an EMAS one.

FAST RESPONSE: Long Sutton firefighters (from left) Richard King, Darren Goult, Will Kirkham and Sean Gedney.

countynews winter 2015 | www.lincolnshire.gov.uk/countynews 29 WHAT'S ON

The essential guide to what’s on in Lincolnshire for winter 2015

LOUTH TEXTILE GROUP 2 January, 7pm Conoco Room, Louth Library. An evening with Judy Purves leading a mini-workshop on printing techniques. BIRD WATCHING FOR ALL 4 January, 10.30am – 12.30pm Hartsholme Country Park, Lincoln, LN6 0EY. Join local RSPB members for a guided walk to discover the many species residing here throughout the year. The walk will last around two hours, taking a route Enjoy Tales of Courtly Love at along woodland paths – wrap up warm The Collection during half-term. and bring wellies! 01522 873735 / email [email protected].

BIRD FEEDER MAKING THE GREAT WAR REMEMBERED, 4 January, 1pm – 3pm 1914 A CALL TO ARMS FOR TRICITY VOGUE’S UKULELE CABARET LINCOLNSHIRE EXHIBITION 30 January, 7.30pm Hartsholme Country Park, Lincoln, LN6 0EY. 10 January – 31 May Join the rangers and make your own bird ALADDIN Great Limber Village Hall, Church Lane, feeder to hang in your garden and help the 8 – 11 January Gainsborough Old Hall, Parnell Street, Great Limber, DN37 8JN. Join Tricity Vogue birds thrive during winter. Places limited, so Stamford Arts Centre, 27 St Mary’s Street, Gainsborough, DN21 2NB. A look at the and friends for a night of charming, cheeky booking essential. £3.50. 01522 873735 / Stamford, PE9 2DL. Following the amazing outbreak of war and its consequences and surprising entertainment featuring her email [email protected]. success of Jack and the Beanstalk, this for the people of Gainsborough and the favourite four-stringed instrument. This year’s panto extravaganza is Aladdin! county. Includes many objects from the high-calibre show features four of the UK’s CHRISTMAS CRAFTS FAIR Families can expect spectacular scenery, Lincolnshire Regiment and local people’s finest cabaret and musical comedy stars led Until 4 January dazzling costumes and new faces in personal stories. Normal admission. www. by ’s “queen of the ukulele”. 01469 569702 / [email protected]. Natural World Centre, Whisby Nature Park, a professional cast. Tickets £12 (£10 gainsborougholdhall.com / 01522 782040. Moor Lane, Thorpe on the Hill, LN6 9BW. Now concessions, £40 for family of four, in its 13th year, the annual fair celebrates £9 for groups). 01780 763203 / www. THE THREE MUSKETEERS: PHOTOGRAPHIC WORKSHOPS the festive period as well as supporting stamfordartscentre.com. LA PANTOMIME! 1 and 15 February local artists and crafters. With everything 14 – 17 January, 7pm (Sat Natural World Centre, Whisby Nature Park, from beautiful handcrafted children’s toys to matinee 2.30pm) Moor Lane, Thorpe on the Hill, LN6 9BW. BEAUTY AND THE BEAST Terry O’ Toole Theatre, Moor Lane, North delicate handmade jewellery, it’s the ideal 9 – 17 January Workshops for adults with Trevor Gibbs Hykeham, LN6 9AX. ACTion Community relating to current exhibition “Abandoned place to find unique gifts. 01522 688868 / Louth Playgoers Riverhead Theatre presents www.naturalworldcentre.co.uk. Theatre Co. presents a fun-filled panto for Lincolnshire” and lasting up to two hours. a traditional family panto by John Hewer. all the family, featuring gorgeous costumes, These are bookable events with limited Early performances on weekends. Tickets lively song and dance routines, comedy and spaces and you need to bring your own ALADDIN £9.50, under-18s £5. 01507 600350 / Until 4 Jan a band called Quasimodo and the Frog’s Legs. camera equipment. 01522 688868 or email www.louthplaygoers.com. Lincoln Drill Hall, Freeschool Lane, Lincoln, Tickets £5 – £9, family of four £22 – £28. [email protected]. LN2 1EY. Following last year’s sell-out Group booking discounts available. 01522 production of Cinderella, the Drill Hall MORRIS MEN – 883311 / www.terryotooletheatre.org.uk. PROJECTIONS – WINTER EXHIBITION presents Aladdin, the panto adventure of REDISCOVER THE PAST FOR ART ON THE MAP a lifetime! Packed with well-known songs, 9 January – 27 March AIRFIX WEEKEND 3 – 15 February (closed Mon), amazing costumes and hilarious comedy, Museum of Lincolnshire Life, Burton 17 – 18 January, 10am – 4pm 10am – 4pm plus special magic effects supplied by Paul Road, Lincoln, LN1 3LY. A collection of Museum of Lincolnshire Life, Burton Road, Sam Scorer Gallery, 5 Drury Lane, Lincoln, Daniels, a live and interactive animated genie scripts, costumes and artefacts from Lincoln, LN1 3LY. Weekend event showcasing LN1 3BN. A great chance to see an exciting and an incredible magic carpet ride. Adults traditional Plough Plays in Lincolnshire Airfix models exhibited by a local group. range of members’ work. Admission free. £16 (concessions £11.50, families £49). villages. Free. www.lincolnshire.gov.uk/ Free entry. www.lincolnshire.gov.uk/ 01522 589899 / www.samscorergallery. 01522 873894 / www.lincolndrillhall.com. museumoflincolnshirelife / 01522 782040. museumoflincolnshirelife / 01522 782040. co.uk.

The information on these pages is correct at the time of going to press. However, you may wish to confirm details with event organisers before starting your journey.

30 countynews winter 2015 • www.lincolnshire.gov.uk/countynews WHAT'S ON

LOUTH TEXTILE GROUP VIKING HUNT LINCOLNSHIRE ARCHIVES – 6 February, 7pm 16 – 21 February LOCAL HISTORY Conoco Room, Louth Library. Members’ Gainsborough Old Hall, Parnell Street, 9 March, 10am – noon evening: “Sit and Sew” with “Show and Tell”. Gainsborough, DN21 2NB. Half-term event Lincolnshire Archives, St Rumbold Street, Bring something you’ve made in the last year – can you find where Olaf is hiding and Lincoln, LN2 5AB. The archives hold a good and tell everyone all about it, plus members’ decode the runes to claim your prize? Normal collection of published books and articles on sales table. admission. www.gainsborougholdhall.com / individual villages, and can provide a wealth 01522 782040. of material such as maps, parish records, VIKINGS INVADE school records, quarter sessions and census 8 February, 11am – 5pm TALES OF COURTLY LOVE returns. Free. www.down-your-wold.co.uk/ Gainsborough Old Hall, Parnell Street, 17 February, 10am – 3.30pm events. Gainsborough, DN21 2NB. The Vikings The Collection, Danes Terrace, Lincoln, LN2 Invade in a re-enactment of life here 1,000 1LP. A medieval family-fun day with monks, JOURNEY’S END years ago. Join us for this and a candlelight knights and princesses, plus a family film. 16 – 21 March, 7.30pm procession to the river. Free admission. www. Admission free, with optional £1 crafts. 01522 Louth Playgoers Riverhead Theatre presents gainsborougholdhall.com / 01522 782040. 782040 / www.thecollectionmuseum.com. a play by R C Sherriff commemorating the VILLAGE PEOPLE – CRAFT WORKSHOP 100th anniversary of WW1. Tickets £8, LINCOLNSHIRE ARCHIVES – under-18s £5. 01507 600350 / www. 19 February, 10am – 3.30pm Gainsborough Old Hall CHURCH HISTORY louthplaygoers.com. 9 February, 10am – noon Museum of Lincolnshire Life, Burton Road, is hosting a Viking Hunt from 16 – 21 February. Lincolnshire Archives, St Rumbold Street, Lincoln, LN1 3LY. Fun family craft day – make DISCOVER GREATER Lincoln, LN2 5AB. A tour of the archives and a community of peg-people, with a house LINCOLN WEEKEND to take them home in, plus scenery. Free a session to help identify different types 28 – 29 March, 11am – 5pm of church records, providing you with the entry, £1 per craft. www.lincolnshire.gov.uk/ Gainsborough Old Hall, Parnell Street, resources and guides to find more about your museumoflincolnshirelife / 01522 782040. Gainsborough, DN21 2NB. Free entry for the local churches. Free. www.down-your-wold. weekend, and join a costumed guide as they co.uk/events. STEPHEN K. AMOS EVENT PUBLICITY recount tales of the past. 21 February, 8pm – 10pm To submit details of an event for BUILD A BOX! Lincoln Performing Arts Centre, University www.gainsborougholdhall.com / 01522 782040. a future edition, please email 14 February, 1pm – 3pm of Lincoln, Brayford Pool, Lincoln, LN6 7TS. [email protected] at Chambers Farm Wood, Hoop Lane, near The maestro of feelgood comedy is back with least three months before it takes , LN8 5JR (TF147 740). Celebrate a new show. Tickets £17. 01522 837600 / CONSERVATION IN FOCUS WEEKEND place. Due to the volume of requests, 28 – 29 March, 10am – 4pm National Nest Box Week by making a box for https://lpac.co.uk. we cannot guarantee inclusion, your garden. £8 per box. Booking essential Museum of Lincolnshire Life, Burton Road, so please make other publicity (and please say how many boxes you want BEHIND THE SCENES AT COLLEGE HALL, Lincoln, LN1 3LY. Watch museum specialists arrangements. to make). 07747 006452 / www.forestry. RAF CRANWELL conserving and specialist-cleaning exhibits, 24 February, 9.30am – 2pm with advice on taking care of your own You can also publicise events on gov.uk/forestry/infd-8xvhmt. Email jenny. Lincolnshire County Council’s website. [email protected]. Meet at Cranwell Aviation Heritage Centre, special items. Free. www.lincolnshire. Heath Farm, North Rauceby, Sleaford, NG34 gov.uk/museumoflincolnshirelife / 01522 Visit www.lincolnshire.gov.uk/ HALF-TERM AT NATURAL 8QR. £12 per person. Tour iconic College Hall 782040. whatson, email events@lincolnshire. WORLD CENTRE with curator Hazel Crozier and experience gov.uk or call 01522 552868. 14 – 22 February, 11am – noon beautiful artworks and historic artefacts. MUMMY MAYHEM Natural World Centre, Whisby Nature Park, Travel by vintage bus from the heritage 31 March, 10am – 3.30pm MORE INFORMATION Moor Lane, Thorpe on the Hill, LN6 9BW. Sat centre and return for a buffet lunch and the The Collection, Danes Terrace, Lincoln, Whatever you like to do, there 14 Feb – Love birds: Design your own pair of Nose Art exhibition by Lincolnshire students, LN2 1LP. A family-fun Egypt day with is something for everyone in love birds to share with your Valentine. Wed inspired by artwork painted onto aircraft. free film. Admission free, with optional Lincolnshire. For information, 18 February – The Secret Room: Inspired by For information or to book, contact North £1 crafts. 01522 782040 / www. including details of beaches, walks the Trevor Gibbs exhibition, transform a shoe Kesteven Tourism Unit on 01529 308207 or thecollectionmuseum.com. and council heritage sites such as box into your own secret room or garden. Sun email [email protected]. Lincoln Castle, Gainsborough Old 22 Feb – Bird Masks: Create a colourful bird Hall and The Collection, go to www. mask using textured papers and feathers. All lincolnshire.gov.uk/visiting. Visitor workshops £3 per child. Suitable for children information is also available at www. aged four and above – must be accompanied visitlincolnshire.com. at all times. Booking essential. 01522 688868. Lincolnshire Rural & Community Touring brings professional theatre, PRIVATE LIVES dance and music to village halls 16 – 21 February, 7.30pm from September to June each year. A Louth Playgoers Riverhead Theatre presents brochure is available from libraries and Noel Coward’s play, performed by the Lincoln other community outlets, or at www. Company. Tickets £8, under-18s £5. 01507 Explore the natural lincsruraltouring.co.uk. 600350 / www.louthplaygoers.com. world at Hartsholme Country Park.

The information on these pages is correct at the time of going to press. However, you may wish to confirm details with event organisers before starting your journey.

countynews winter 2015 • www.lincolnshire.gov.uk/countynews 31 Contact us

ESSENTIAL INFORMATION To help us to help you, please use the most appropriate web address or phone number for the service you need Our Customer Service Centre is open to answer your calls from 8am to 6pm, Mondays to Fridays (except public holidays). Limited services are also available on Saturdays from 9am to 4pm Extended phone hours for individual services, if available, are shown at PHONE www.lincolnshire.gov.uk/contactthecouncil If the service you need isn’t listed opposite, or you’re unsure BLUE BADGE SCHEME which number to call, please Visit www.lincolnshire.gov.uk/bluebadge or call 01522 782232 phone 01522 552222 CALLCONNECT ONLINE Visit www.lincsinterconnect.com or call 0345 234 3344 (for Welland Visit www.lincolnshire.gov.uk/ CallConnect, covering the Stamford and Peterborough areas, visit contactthecouncil for a full list of our www.wellandcallconnect.co.uk or call 0345 263 8163) numbers or, to access our online services, CULTURAL SERVICES www.lincolnshire.gov.uk/doitonline including museums, heritage attractions and archives To leave feedback about the council’s services Visit www.lincolnshire.gov.uk/visiting or call 01522 782040 please go to www.lincolnshire.gov.uk/feedback EDUCATION Visit the web version of County News at Visit www.lincolnshire.gov.uk/education or call 01522 782030 www.lincolnshire.gov.uk/countynews FAMILY INFORMATION SERVICE EMAIL Visit www.lincolnshire.gov.uk/fis or call 0800 195 1635 Contact us at [email protected] FOSTERING AND ADOPTION FACEBOOK Visit www.lincolnshire.gov.uk/fostering or www.lincolnshire.gov.uk/ Like us www.facebook.com/LincolnshireCC adoption or call enquiry line 0800 093 3099 TWITTER FREE SCHOOL MEALS Follow us @LincolnshireCC To apply for free school meals, contact your child’s school BY POST HIGHWAYS AND PLANNING Write to Customer Services, Lincolnshire County Council, including Household Waste Recycling Centres County Offices, Newland, Lincoln, LN1 1YL Visit www.lincolnshire.gov.uk/highways or call 01522 782070 – for out TRANSLATION SERVICE of hours highways emergencies, please phone 101 Available on the county council numbers listed and includes an LIBRARIES interpreter if needed Visit www.lincolnshire.gov.uk/libraries or call 01522 782010 Contacting your county councillor LIFELONG LEARNING Visit www.lincolnshire.gov.uk/localdemocracy or phone Visit www.lincolnshire.gov.uk/lifelonglearning or call 01522 782011 01522 782060 REGISTRATION OF BIRTHS, DEATHS, MARRIAGES AND District councils CIVIL PARTNERSHIPS Contact your district council for council tax, housing benefit and Visit www.lincolnshire.gov.uk/registration or call 01522 782244 waste collection queries. Please visit www.lincolnshire.gov.uk/ districtcouncils SCHOOLS TRANSPORT Visit www.lincolnshire.gov.uk/schools or call 01522 782020 Parish and town councils To find your parish or town council, visit www.lincolnshire.gov. SOCIAL CARE uk/localdemocracy or phone the Lincolnshire Association of • Children – visit www.lincolnshire.gov.uk/caringforchildren Local Councils on 01673 866596/863417 or call 01522 782111 • Adults – visit www.mychoicemycare.org.uk or call 01522 782155 • Carers Team – visit www.lincolnshire.gov.uk/carers or call 01522 782224 • Emergency out of office hours – 01522 782333 TRADING STANDARDS for Citizens Advice Consumer Service Visit www.lincolnshire.gov.uk/tradingstandards or call 03454 040 506 WELLBEING SERVICE helping people aged 18 and above to live independently Visit www.lincolnshire.gov.uk/wellbeingservice or call 01522 782140