ISSUE 32 | SUMMER 2011
Kitchen Grease Exhaust Maintenance: Upblast Fans
10 Ways to Lower Your Workers’ Comp Costs
Certification FAQs
Don’t Miss: IKECA Fall Seminar
CLEANING TO A HIGHER STANDARD IN EACH ISSUE 04 Letter from the IKECA President Doug Schuler | Bentley Resources 05 From the Desk of the Executive Director Kenneth R. Hutton | Fernley & Fernley, Inc. 10 Association News
FEATURED ARTICLES 12 Kitchen Grease Exhaust Maintenance, Part One: Upblast Fans Don Pfleiderer | Enviromatic Corporation of America, Inc. 14 10 Ways to Lower Your Workers’ Compensation Costs Richard W. Shaw | CBIZ Insurance Services, Inc. 16 Start Your Engines Richard Flint | Richard Flint Intl. 22 Selling Your Customers Rooftop Grease Containment Skip Lewis | Omni Containment Systems, LLC
DON’T MISS IN THIS ISSUE 07 2011 IKECA Fall Technical Seminar Preliminary Schedule 09 Making Every Cleaning Count Jack Grace | Western Commercial Services 18 Thoughts on Sunny Florida Anne Levine | Applied Building Technologies, Inc. 20 IKECA Certification Frequently Asked Questions 23 IKECA Hosts Visitor from Japan 26 Letters from IKECA Members “Managing Gasoline Costs”
AHJ NEWS 24 Working with AHJs: Some Tips for IKECA Members Jim Narva | National Association of State Fire Marshals The IKECA Journal is an industry publication for cleaners, fire marshals, insurance ISSUE 32 professionals, facility managers, vendors and other interested parties in the commercial kitchen exhaust cleaning and inspection industry SUMMER 2011
Serving the Commercial Kitchen Exhaust Industry Worldwide The IKECA Journal is an industry publication for cleaners, fire marshals, insurance professionals, facility managers, vendors and other interested parties in the commercial kitchen ex- haust cleaning and inspection industry.
IKECA President Doug Schuler, CECS, CESI Bentley Resources
IKECA Executive Director Kenneth R. Hutton
IKECA Associate Director Gina Marinilli
IKECA Journal Editor Heidi T. Wunder
IKECA Journal Editorial Review Board Christoper Bisbee Bernard Besal, CECS, CESI Neal R. Iorii, Jr., CECS, CESI Doug Schuler, CECS, CESI Donald Pfleiderer, CECS, CESI Kathy Slomer, CECS
100 North 20th Street, Suite 400 Philadelphia, PA 19103 Tel: 215.564.3484 Fax: 215.963.9785 Email: [email protected] The IKECA Journal is a publication of the International Kitchen Exhaust Cleaning Association © 2011. All Rights Reserved. For more information or to order additional copies, contact the IKECA headquarters office. Unless otherwise noted, all images are copyright IKECA and their respective owners. Unless otherwise noted, all articles are copyright IKECA. Direct requests for reprint to the IKECA headquarters office. The International Kitchen Exhaust Cleaning Association prints the IKECA Journal to provide its member and other interested parties in the commercial kitchen exhaust cleaning industry with a forum for the discussion of topics of interest to the entire industry. The ideas and opinions expressed in the IKECA Journal are solely those of the contributors and do not necessarily represent the view, positions or policies of IKECA, its members, its board of directors, officers or staff. IKECA is not responsible for any claims made in any advertisements, and does not endorse any manufacturer, supplier or vendor. IKECA does not warrant the performance of any member or member employee or subcontractor. Letter from the IKECA President The Year Ahead for IKECA
Doug Schuler, CECS, CESI Bentley Resources IKECA’s recent Membership Meeting • Determining how best to connect with insurance compa- in Naples, Florida, was an outstanding nies as well as AHJs, both locally and at the state level, way to end my first term as your asso- • Developing tools for members to reach AHJs, and ciation president. I am truly honored to have been re-elected as the president • Developing AHJ awareness in Canada. of the International Kitchen Exhaust Cleaning Association for 2011. We had Two — IKECA must champion the success the association has great workshops and equally great achieved. Some of the steps are: speakers: Nancye Combs on human • New membership eligibility requirements that reflect the resources, Bob DeStefano on website seriousness of the requirements design, and Richard Flint on customer • Enforcement and clarification of existing process and satisfaction and relationships. After 39 years of marriage now I procedures consistently think I got the right instructions for the next 39 years. • Articulating membership values so more grasp/have an The meeting also featured our own volunteer speakers who understanding of what’s there always give so generously of their time. I refer of course to Bar- ney Besal and Jim Roberts as well as first-time speakers John Three – IKECA must re-engage you, the member, to improve in- Muller and Anne Levine. teraction and communication. We’ll do that by developing: • The IKECA website, particularly the members only Let me share a few thoughts on the work ahead of us this year. section, as a communication tool for all. As you know, we made the management company change in mid-2010 and from all indications, I feel confident we picked • Communication links for the board and for committees the right team in Fernley & Fernley. They have the same pas- to the general membership. sion in management as we have in cleaning – taking their work to a higher standard. This last initiative also includes helping our members realize that their businesses are critical components of fire prevention To better serve the IKECA membership, the board of directors and life safety, as clearly articulated in our new vision state- has adopted a new mission statement and a vision statement. ment. I encourage you to take a moment and read these, and under- stand what they really mean and how they will better serve Our new member goal this year is a net addition of 25 compa- you: nies. IKECA will only reach this goal if all of you current members help to bring in new members. You’ll need some good tools and Mission action steps to go out and sell the benefits of being an IKECA IKECA is a non-profit organization committed to fire preven- member, and here’s the first:Identify some prospects and invite tion and life safety by promoting kitchen exhaust cleaning to them to our Technical Seminar in Milwaukee in October. An ex- a higher standard. citing and expanded program schedule is available in advance (Adopted by the IKECA Board of Directors as of 1/20/2011.) and is the result of many hours of work with you in mind. Read more about the Technical Seminar, starting on page 6. Vision By 2016 IKECA will be the internationally recognized association Thank you for electing me to continue leading IKECA in 2011; directly impacting the standards and procedures for commer- I’m proud to be your association president. cial kitchen exhaust cleaning, inspection and maintenance. (Adopted by the IKECA Board of Directors as of 4/6/2011.)
Along with this revised mission and vision, our 2011 Strategic Robert “Doug” Schuler, CECS, CESI, is President at Bentley Visioning Task Force came to a consensus on three initiatives: Resources in Sarasota, Florida. He is serving his second term as IKECA President. Reach him at [email protected]. One — We must create a closer bond with and reach out to our Authorities Having Jurisdiction (AHJs). This includes: • Advocating for favorable codes and regulations,
PAGE 4 | SUMMER 2011 THE IKECA JOURNAL From the Desk of the Executive Director Strategic Change: High Goals for the Future
Kenneth R. Hutton IKECA Executive Director If you are not constantly changing, then Taken together, these six items may seem like an amazing your leadership position is under attack. amount of change… and it is. But, the strategic change is by Welcome to the business environment no means over for IKECA. As many of you have already experi- of the 21st century. And, that statement enced, the Fall Technical Seminar & Expo as well as the Annual about change pertains to businesses as Conference were revamped. Now the Certification Committee well as trade associations. is working on a new series of exams for all the certified desig- nations. The Canadian Chapter of IKECA has found new ener- Change is always challenging. It is gy and is actively reaching out to businesses in the provinces, something which requires constant ef- telling the return on investment story of joining IKECA. A new fort and leadership from management. partnership was formed with the National Association of State To be successful, change requires sup- Fire Marshals (NASFM); outreach with more AHJ organizations port from those within an organization. The good news for is needed in order to teach those influencers what proper clean- IKECA is that change has been ongoing for some time now. ing of kitchen exhaust systems means when following NRPA 96. Discussion is underway on how to reach a goal of having a certi- The first strategic change centered on ANSI, the American Na- fied technician in every KEC truck. tional Standards Institute. Initially, the IKECA volunteer lead- ers recognized that to truly position the Association as the true This is truly an exciting time for the kitchen exhaust cleaning standard bearer in the cleaning of kitchen exhaust systems industry and its Association, as it endeavors to find more ways more than a certification program was needed; hence, the com- to practice “cleaning to a higher standard.” I urge you to volun- mitment to develop a series of ANSI standards. What is unique teer your time and talents in helping make that goal happen. about the ANSI process, as noted under the Association News Please contact the Association Office and let us know where you section, is the involvement of constituents from across the in- would like to help out if you are already a member. If your com- dustry to truly build a consensus standard. That first standard, pany is not yet a member, please contact us at (215) 564-3484 IKECA C10, is well on its way to becoming an American National to discuss the requirements for membership or look at the web- Standard. site under http://www.ikeca.org/joinIKECA.asp. In any event, I invite you to be part of the strategic change in which IKECA is The second strategic change occurred when the IKECA Board participating. decided to evaluate which association management company might be best suited to take the organization to the next level. As President Schuler notes in his observations under the Letter from the President (on page 4), that change was made during As IKECA’s Executive Director, Ken Hutton brings forty years of the middle of last year. diverse business experience to his position, having managed trade associations with a focus on manufacturing and indus- Thirdly, the new association management team implemented trial distribution for the past twenty-two years. Contact him at the Board’s policy to insure that all companies applying or re- [email protected]. newing their memberships were following IKECA’s Membership Eligibility Requirements (or MERs). Many were not, and a grace period until year end was granted. Indeed, the Management Team will continue to apply the MERs rigorously to current and prospective members. Now with consistent application of MERs in place and a new set of membership requirements for fran- chising operations approved, the focus in membership consis- tency will shift to the Supplemental category.
Building on those fundamental positions, the Board knew that a new strategic visioning session was needed. After two days of hard work in January, three strategic initiatives were outlined. Also from that work, a renewed focus arose on what the mis- sion and vision for the Association should be (again, see the president’s message and the IKECA website for further details).
THE IKECA JOURNAL SUMMER 2011 | PAGE 5
2011 Fall Technical Seminar & Expo October 19 – 22, 2011 | The Intercontinental Hotel in Milwaukee, WI
*schedule as of June 15, 2011 is subject to change
Note: All speakers are affiliated with Active Members unless other- 9:00 am – 9:45 am Roundtable Discussions with .1 wise noted. Topics & Industry Leaders Including Green Best Practices Workshops are sub-divided into tracks: • 100 Series intended for but not limited to Introductory or 9:45 am – 10:00 am Networking Break Novice Technician Level • 200 Series intended for but not limited to Advanced or 10:00 am – 10:30 am Welcome Remarks & Opening Comments .05 Experienced Technician Level by IKECA President & Association Leaders • 300 Series intended for Owner/Operator • Some 100 and 200 Series tracks may be combined or offered 10:30 am – 12:00 pm Opening General Session— .15 twice. Keynote Speaker Mike McNeel of Gaylord Ind. on branding– Wednesday, October 19, 2011 CEU invited
7:30 am – 12:00 pm ANSI Consensus Body Meeting 1.0 12:15 pm – 12:45 pm Meet & Greet Lunch (Breakfast served at 7:00 am) 1:00 pm – 2:00 pm Workshops 8:00 am – 6:00 pm Registration Open Workshop 101: First subject for novice technician: .1 Understanding Access Panels/Hinge Kits & More by Dave Nowak 8:00 am – 9:00 am Full Breakfast .1 (OSHA & First Aid Trainees plus Directors) Workshop 201: First subject for experienced technician: .1 Pressure Washer Maintenance by Randy Rauth 9:00 am – 4:00 pm OSHA 10 Hour Training: Part I** .6 Workshop 301: First subject for owner/operator: .1 (Includes 1 hr lunch break) Eric Scolari How Software and Technology Can Help Streamline Company Revenues by David Kaszovitz of FieldOneSystems and Kevin Pearson 9:00 am – 4:00 pm Emergency First Aid & Adult CPR** .6 (Includes 1 hr lunch break) Joanne Sieloff 2:00 pm – 2:15 pm Networking Break -
12:00 pm – 1:00 pm Board of Directors Lunch - 2:15 pm – 3:15 pm Workshops (with OSHA & First Aid Trainees plus AHJs) Workshop 102: Second subject for novice technician: .1 Pressure Washer Maintenance by Randy Rauth 1:00 pm – 4:00 pm Fire Authority Training .3 (AHJs & Insurance Agents only) Workshop 202: Second subject for experienced technician: .1 Bernard Besal and TBD Access Panels/Hinge Kits/Fan Belts by Dave Nowak Workshop 302: Second subject for owner/operator: .1 1:00 pm – 4:00 pm IKECA Board of Directors Meeting - Add – On Services by Jesse Getz
4:15 pm – 5:45 pm Committee Meetings as needed - 3:15 pm – 3:30 pm Networking Break
6:00 pm – 8:00 pm Welcome Reception 3:30 pm – 6:15 pm Workshop 103: .3 Tech and Code Review: Part I Thursday, October 20, 2011 CEU (Intended for exam candidates and others) Bernard Besal and James Roberts, Jr. 8:00 am – 6:00 pm Registration Continues & Booth Program Open 3:30 pm – 4:45 pm Workshops Workshop 203: Third subject for experienced technician: .125 8:00 am – 9:00 am New Member/1st Time Attendee Breakfast Service & Safety Up on the Rooftop by Jason Wellman of with IKECA Board of Directors - The Grease Box LLC 8:00 am – 9:00 am Opening Breakfast with Exhibitors - Workshop 303: Third subject for owner/operator: .125 OSHA Updates by Richard Shaw, Insurance Provider 7: 45am – 12:00 pm OSHA 10 Hour Training: Part II** .4 Eric Scolari 4:45 pm – 5:00 pm Networking Break -
8:45 am – 2:15 pm Vendor Demonstrations 5:00 pm – 6:15 pm Workshops 8:45 am - 9:45 am Opportunity #1 Workshop 204: Fourth subject for experienced technician: .125 Winterizing Equipment by Kevin Pearson 1:15 pm - 2:15 pm Opportunity #2 Workshop 304: Fourth subject for owner/operator: .125 1:15 pm - 2:15 pm Opportunity #3 Top Ten Reasons your Company May Not Survive an IRS Audit by William Barnes, CPA Continued on next page THE IKECA JOURNAL SUMMER 2011 | PAGE 7 2011 Fall Technical Seminar & Expo October 19 – 22, 2011 | The Intercontinental Hotel in Milwaukee, WI
Continued from previous page
Friday, October 21, 2011 CEU 3:30 pm – 4:15 pm Workshops Workshop 106: Sixth subject for novice technician: .1 8:00 am – 6:00 pm Registration Continues & Booth Program Why Do We Need to Charge So Much? by Kevin Pearson Open Workshop 208: Eighth subject for experienced technician: .1 8:00 am – 8:40 am Workshop Breakfast & Roundtable .1 Supervisory Development Part II: Managing Teams by Jack Grace Discussions with Topics & Industry Leaders Workshop 308: Eighth subject for owner/operator: .1 Crew Leader Safety & Responsibilities by Neal Iorii, Jr. 8:45 am – 11:30 am Vendor Demonstrations 8:45 am – 9:45 am Opportunity #1 -4:15 pm – 4:30 pm Networking Break 8:45 am – 9:45 am Opportunity #2 - 10:30 am – 11:30 am Opportunity #3 -4:30 pm – 5:30 pm Workshops Workshop 107: Seventh subject for novice technician: .1 8:45 am – 10:15 am & Workshop 104: .3 Basics of Air Cleaning Technologies by Joel Berkowitz 10:30 am – 12:00 pm Code and Technical Review: Part II (Intended for exam candidates and others) Workshop 209: Ninth subject for experienced technician: .1 Bernard Besal and James Roberts, Jr. Crew Leader Safety & Responsibilities by Neal Iorii, Jr. Workshop 309: Ninth subject for owner/operator: .1 8:45 am – 10:15 am Workshops Knock, Knock – It’s OSHA! Excelling in Your Inspection by Jack Workshop 205: Fifth subject for experienced technician: .15 Grace Why Do We Need to Charge So Much? by Kevin Pearson 5:30 pm – 6:30 pm Workshop 108, 210, & 310: .1 Workshop 305: Fifth subject for owner/operator: .15 Manufacturer, Vendor & Supplier HR Basics & You by Nancye Combs, AEP, SPHR of HR Enterprise, Inc. Roundtables + Networking Social Hour (All are invited to attend to share a beer 10:15 am – 10:30 am Networking Break & a brat) 10:30 am – 12:00 pm Workshops 6:30 pm Booth Program Closes Workshop 206: Sixth subject for experienced technician: .15 Quality Control through Pictures by Don Pfleiderer & Jack Grace Saturday, October 22, 2011 CEU Workshop 306: Sixth subject for owner/operator: .15 Advanced HR & You by Nancye Combs, AEP, SPHR of HR Enterprise, Inc. 8:00 am – 9:00 am Final Workshop & Certification Breakfast -
12:05 pm – 12:45 pm Workshop Lunch - 8:45 am – 9:00 am Exam Registration - (pre-registration at discounted fee; 12:50 pm – 2:10 pm Meet the AHJs from Across the Country & on-site registration available) Local Depts.—All Attend .15 9:00 am – 12:00 pm Workshop 109, 211 & 311: .3 2:15 pm – 3:15 pm Workshops Duct Wrapping Certification (or Equivalent) Ryan Fenstermaker or TBD Workshop 105: Fifth subject for novice technician: .1 Following continual attendance, certificate Winterizing Equipment by Kevin Pearson will be issued to each attendee signifying Workshop 207: Seventh subject for experienced technician: .1 proper installation of 3M fire wrap was Supervisory Development Part I: So, You Want to be a Manager? learned. By Jack Grace Workshop 307: Seventh subject for owner/operator: .1 9:00 am – 12:00 pm IKECA Certification Examinations** - Rooftop Warranty & Liability: Exposure for Your Company by Jason Wellman of The Grease Box LLC 12:00 pm – 12:15 pm Networking Break -
3:15 pm – 3:30 pm Networking Break 12:15 pm – 1:30 pm Getaway Lunch and Final Thoughts: .075 Annual Meeting Planning and 3:30 pm – 4:30 pm Vendor Demonstrations Membership Report Opportunity #1 - Jack Grace, Kevin Pearson, and Ken Hutton Opportunity #2 - *CEU credit of 0.1 provided at registration for all the networking breaks with Exhibitors.
**Sessions are not included in the conference registration fee. Additional regis- tration fees are applied to these sessions.
PAGE 8 | SUMMER 2011 THE IKECA JOURNAL Making Every Cleaning Count
Jack Grace, CECS, CESI Western Commercial Services
How many times have you been asked, “What is the value of I am proud to see the growth and development of our industry. IKECA?” or “Why should I hire an IKECA certified contractor?” I am proud of our member companies that are working every day to improve their systems of delivering cleaning to a high- The answer to those simple questions reflects the core values er standard. I have seen innovative and creative new ways of that we as IKECA Members represent. The companies that form quality control and inspection develop alongside technology. our association have made the investment in education, cer- I must say that seeing exhaust cleaners spending more time tification, and taken an oath to live up to our standards. The behind computers and cameras has been an interesting devel- answer to questions like these is the reputation that each ex- opment, but I cannot deny the fact that all of this technology haust cleaning company has built for itself, one scrape at a has helped our industry to grow and prosper. So the next time time, joining together to form something greater than the sum you or one of your teams is gearing up for a long battle with a of our parts. sadly neglected horizontal duct, remind them of why they, and thereby we, are the best. As a proud member of the Interna- There are companies in IKECA with fifty or more years of ex- tional Kitchen Exhaust Cleaning Association, you are making haust cleaning experience side by side with companies that are every cleaning count! just starting to discover the joy of cleaning a neglected wok fed duct. We all share a common responsibility to one another to live up to our belief in cleaning to a higher standard and instill- ing these values in each member of each of our teams. We must Jack Grace, CECS, CESI, is serving as the Vice President of IKECA. walk the walk of excellence in our dealings with our clients and Jack is the chief operating officer of Western Commercial - Ser regulating authorities. All of our actions will prove that as we vices in Las Vegas, Nevada. Jack has been actively involved with grow as an association and an industry only the best and the IKECA for nearly a decade, and frequently provides educational brightest cleaners are a part of IKECA. programs for AHJs and other interested parties on the benefits of hiring an IKECA member. Every cleaning counts, every single time. When you place an IKECA logo on a properly cleaned exhaust system you have demonstrated to the world that you are one of the best and why you belong with the best – whether this is your first year or fiftieth year of exhaust cleaning. It does not matter the size of the job or the notoriety of the client or facility you are work- ing in, it only matters that you make every cleaning count every single time.
THE IKECA JOURNAL SUMMER 2011 | PAGE 9 Association News
Strategic Visioning Focuses on IKECA Web Site Redesign to Begin At this time, some of the workshops in- Member and Industry Needs clude: Redesigning the IKECA Web site is an es- Every good association periodically re- sential part of implementing the 2011 – From Series 100… views its mission, vision and strategic di- 2013 strategic initiatives. The project is • Understanding Access Panels/Hinge rection. Every great association conducts being led by the Marketing Committee, Kits & More a continuous dialogue among staff and chaired by Kathy Slomer, Kool Kleen. The • Pressure Washer Maintenance volunteers about the association’s direc- committee evaluated vendor proposals • Basics of Air Cleaning Technologies tion and priorities. and selected SVM E-Business Solutions to undertake the comprehensive redesign From Series 200… IKECA held a Strategic Visioning session – from “look and feel,” site structure and • Crew Leader Safety & Responsibilities in January in Philadelphia at the new as- navigation to search engine optimization • Supervisory Development: So, You sociation headquarters, facilitated by Ex- and social media strategies. The Board Want to be a Manager? ecutive Director Ken Hutton. A member of Directors approved the funding at a • Quality Control through Pictures needs analysis survey conducted in late March 2011 meeting and the months of 2010 of IKECA members gave important behind-the-scenes work has started. From Series 300… feedback and context in answer to such • Knock, Knock – It’s OSHA! Excelling in questions as: What do you expect from The primary objective of the Web site is Your Inspection IKECA as your professional trade associa- to provide information, benefits and ser- • Rooftop Warranty & Liability/Expo- tion? Is the association meeting those ex- vices with a clear, visually contemporary sure to Your Company pectations? How can IKECA better assist and compelling design and navigation • Top Ten Reasons Your Company May Not your company? to a variety of interest categories in the Survive an IRS Audit commercial kitchen exhaust cleaning The dozen members of the Strategic Vi- industry. It will also help educate those The complete advance schedule is re- sioning Task Force comprised of regular with an interest in institutional or com- printed in this issue. The most updated members and board members spent mercial kitchens about the importance schedule always will be found on the more than 10 hours on the task of re- of proper exhaust system cleaning as Web site under Meetings/Technical viewing past strategic planning, the well as the general public. Metrics are Seminar. Certification courses in Red member needs analysis, and the current being taken to help assess the accom- Cross First Aid and Adult CPR as well as mission and vision of the association – plishment of an improved Web presence the OSHA 10-Hour Training will also be all with the intent of moving IKECA for- to increase the number of members, vis- available. ward. Based on intense discussions, the itors, and interested responses. The tar- following strategic initiatives for the get date for the launch of the improved Sponsors and exhibitors will also find next three years were adopted: IKECA Web site is August 2011. new opportunities to get their messages to the kitchen exhaust cleaning spe- • Celebrate and promote IKECA successes 2011 Technical Seminar: Expanded, cialists and companies who will be at- • Increase communications to members Three-Track Program Will Debut tending. IKECA’s meeting delegates are • Continue to build relationships with always asking for more exhibiting ven- dors who can present them with both fire marshals and other authorities New to the Technical Seminar in 2011 is tried-and-true and innovative solutions having jurisdiction over the work ac- an expanded schedule of 25 workshops. to their most challenging issues. Con- complished by kitchen exhaust spe- The richer, more plentiful and diverse tact association headquarters for more cialists. three-track program schedule is target- information. ed at three audiences: At the conclusion of the meeting, “This is why I am proud to be an IKECA mem- • “Basic” Commercial Kitchen Exhaust The Technical Seminar will be held Octo- ber,” was the phrase around which the Cleaning Specialists ber 19 to 22, 2011 in Milwaukee, WI at task force rallied. The strategies’ imple- • “Master” Commercial Kitchen Exhaust the Intercontinental Milwaukee Hotel. mentation is integral to newly focused Cleaning Specialists Hotel registration is now open. Meeting mission and vision statements. • Owner/Operators registration will open in late summer. The Conference Committee, chaired by Members can view the results of the Questions on Certification Exams Jack Grace, Western Commercial Ser- member needs analysis by logging in to vices, with the support of Kevin Pearson, to be Reviewed and Revised the web site and clicking on IKECA Mem- Grime Stoppers, and Randy Rauth, Hood bers Only Area/Strategic Vision. Cleaning – tasked with developing the With the release of the 2011 version program for this meeting in particular of NFPA 96, the Certification Commit- – has worked diligently to answer mem- tee, co-chaired by Neal Iorii, Jr., Olympia bers’ feedback in this program schedule. Maintenance, and Jesse Getz, Getz Fire PAGE 10 | SUMMER 2011 THE IKECA JOURNAL Association News
Equipment, will undertake a compre- the American National Standards Insti- ance and consensus, IKECA’s standards hensive review and revision of the bank tute (ANSI) which publicly announced will serve and protect the public. Please of questions that are included in the ex- IKECA’s intent to create three new Amer- contact association headquarters if you ams for all of IKECA’s certification pro- ican National Standards. Recently, the would like to be involved and fit in the grams. Priority will be given to comply- designations have changed but the in- following interest categories: ing with changes that occurred between tent remains the same. The standards’ • Restaurant industry NFPA 96 2008 and NFPA 96 2011 but the scope summaries are as follows: • Fire prevention authorities committee will also review, edit, add, • IKECA C10 (formerly 101): This stan- • Insurance industry and delete questions for clarity, content dard is to determine the need for com- and purpose. mercial kitchen exhaust system clean- • Code enforcement authorities ing through inspection principles; to • Kitchen exhaust system designers, en- The committee work began in the sec- define acceptable methods for clean- gineers, installers, manufacturers ond quarter 2011. Until an announce- ing exhaust systems and components; • End users. ment is made on the new exam source and to define acceptable post-cleaning materials, exam candidates are encour- cleanliness levels. aged to continue studying the NFPA 96- Interested parties must submit a CV or 2008 version. • IKECA I10 (formerly 102): This stan- resume and their candidacies will be sub- dard is to define acceptable methods mitted to the CB for consideration and Progress on Standards Development for inspecting commercial kitchen balloting. exhaust systems and system com- Draft Cleaning Standard in Play ponents for mechanical conditions, For Members Only structural integrity, fire safety, and In 2009, IKECA, which is a standards de- cleanliness levels. veloping organization (SDO), submitted A wealth of resources is available to three Project Initiation Notices (PINs) to • IKECA M10 (formerly 103): This stan- members on www.ikeca.org. Log in and dard is to define acceptable methods go to the IKECA Members Only Area and to operate and maintain commercial view the following: Change of Address: Have You kitchen exhaust systems by end users • 2011 Member Handbook – Important Made the Change? in the interim between professional documents and forms for your use system cleaning services. and information IKECA changed its headquarters in • Strategic Vision – What will it take to late summer 2010. Please make a IKECA’s volunteer Consensus Body (CB) maintain and increase IKECA’s leader- note of it in your records and avoid is responsible for the development, ap- ship position as the leading organiz delays and confusion. Also, members proval and maintenance of the IKECA ation in the KEC industry? are encouraged to notify their insur- standards and represents a variety of • Resources – Download documents ance broker of the change of address stakeholders. It meets face-to-face at valuable to your business if you have indicated IKECA as a the IKECA Annual Meeting in the spring • Newsletters/Archives – Read or down- certificate holder. If you have not set and at the Fall Technical Seminar and via load back issues up this convenient service with your telephone as needed. broker, it saves you time by auto- • Meetings and Seminar Archives – matically informing IKECA when your The work on IKECA C10 is nearing a View presentations from previous coverage is updated. critical end phase. In early 2011, the an- meetings nouncement that the draft of standard • Download the IKECA Logo – The logo is New contact information: IKECA C10 was available for public review now password protected and updated was submitted to ANSI. Comments from for 2011. Get it here. IKECA the public review period were discussed 100 North 20th Street, Suite 400 at the 2011 Annual Meeting in Naples. All of the documents necessary to your Philadelphia, PA 19103 The Report on Comments was submit- 2011 membership are now easily located (215) 564-3484 ted to the CB for a formal ballot and af- and downloaded on this page. They are [email protected] firmed all CB actions or comments. Work updated on a periodic basis. Examples www.ikeca.org on IKECA I10 is in its beginning phase. include the Board and Committee Hand- book and meeting calendar, exam ap- Has Your Information Changed? Call for Volunteers: IKECA strives for plications, certification information, the Member contacts can easily change balance of all interested and affected sample safety manual provided by At- the information on their member- parties giving them an opportunity to lantic Risk Management, the new, highly ship record by logging in to Members participate in development of ANSI ap- desirable sample HR handbook provided Only on www.ikeca.org, or contact proved IKECA standards. By adhering by HR Enterprise’s Nancye Combs, and association headquarters. to ANSI’s due process of openness, bal- more!
THE IKECA JOURNAL SUMMER 2011 | PAGE 11 Kitchen Grease Exhaust Maintenance
Part One: Upblast Fans Don Pfleiderer, CECS, CESI Enviromatic Corporation of America, Inc. One of the most Aged Vibration Isolators Bent or Broken Fan Base important items Problem number two is one of the most Item number three on the problem list is in a commercial common with exhaust fans. It is related bent up or broken fan bases where they kitchen is the to vibration isolators and happens af- attach to the curb and/or the fan shroud. hood ventila- ter the fan ages and they start to break Loss of proper air suction and/or the de- tion fan. With- down. The vibra- terioration of the entire fan can result out it, the res- tion isolators are from this problem. Prevent this with the taurant could rubber type con- proper installation of hinges that do not not operate its nectors (photo allow the fan to be tipped back more cooking equip- 1) that hold the than 80 degrees. See the pictures of a ment. There are entire framing fan getting cleaned with a proper hinge many other issues in the kitchen that section (photo (photo 3) and a fan without a proper arise from an improperly operating ex- 2) to the fan and hinge (photo 4). haust system. Keeping your customer’s act as a “shock exhaust fans in working order will avoid absorber” for any the additional expenses of repair to fans fan vibrations – damages that a KEC vendor is some- transmitting to times wrongly accused of causing in the fan and fan order to charge for add-on services. This Photo 1 plate and base. bit of maintenance will also position you These start to dry as a valuable ally to your customers. out and deteriorate with age. The end result is the complete breakage of the Most fan units are belt driven although isolators. When you are doing your nor- new technologies are pushing them- mal fan maintenance, you need to check selves to variable speed direct drives that the frame is without belts. Each system has its pros still secured to Photo 3 and cons. The belt-driven system gener- the motor hous- ally is less expensive to repair in the event ing plate. Isola- of a breakdown. The downside is that it tors are inexpen- generally requires more maintenance to sive to buy and keep it running. Direct drive fans require replace. They are the removal of the fan blades if the motor also easy to take fails, which is a more extensive project care of while than replacing a motor on a belt-driven on the KEC job fan. Since more than 90% of restaurant site with basic fans are belt driven, we will concentrate hand tools. Fail- on several problems that we encounter ure to replace the most in the field on aluminum belt- Photo 2 them when they driven upblast fans (PRVs). are broken can cause the fan blades to get knocked Photo 4 Worn/Broken Fan Belt off center with very expensive dam- Number one is a worn or broken fan belt. ages resulting to the blades, bearings, Excess Vibration This is the simplest to repair and easiest to or even worse. Many restaurant man- The fourth problem is excess vibration. prevent. Make sure the belts are checked agers complain that the fans are mak- Before calling in a professional vibra- regularly and are tightened to the proper ing a clanking noise. This is a common tion balancer, make sure the blades are tension. Over-tightening a fan belt could symptom of broken isolators and needs completely clean. Many companies do lead to premature failure of the bearings to be checked out ASAP. This symptom is not completely clean both sides of the and other items. We recommend making most common right after a cleaning, as fan blades. As a professional KEC vendor, sure the belt has approximately 1 inch of the fan is usually tipped on its side while you need check the back of the blades to slack for smaller sizes (slack to the first the cleaning process is done. That is the make sure there is no buildup. As little knuckle from perpendicular). most common time for an old worn out as a couple of grams of old grease in the isolator to fail. wrong place can cause excess vibration. You can use a digital camera set at the
PAGE 12 | SUMMER 2011 THE IKECA JOURNAL close up setting (photo 5) or manually of the fan and fan base per NFPA 96 rec- feel behind it with your hand (photo 6). ommendations. Many contractors run Also check out for fan blade damage the electrical inside the fan base which that may be causing the vibration. The will always fail in time (photo 7) or, even intake of the fan may have hit the intake worse, we have seen new installations venturi and bent up the blade assembly. actually running inside the ductwork. This could have been from bad isolators, This is very dangerous as it exposes the bearings, shafts, etc., and needs to be wiring to high heat, grease, and stretch- corrected before balancing. ing when the fan is tipped back.
Fan Bearings and Fan Shaft Finally are the fan bearings and fan shaft. Failure of either of these items Photo 7 can lead to some of the most expensive Other Problems with Fans repairs you can have on your fan, includ- Some other issues with fans that I will ing possible fan replacement. This hap- address in future articles include period- pens if the failure leads to damages to ic replacement of bolts and washers on the fan intake and/or fan blades. It could aluminum fans as they wear (round) out, also lead to a fire in your fan — when known problems with and cost-saving the friction of the shaft spinning on the guidelines for repairing loose fan blade bearing housings causes extreme heat hubs, and making sure the seals on the along with loose hot metal in the shaft motor covers and air intakes are main- Photo 5 getting slung around the housing area. It tained to prevent grease from entering is recommended to install bearings with the motor housing. I invite you to e-mail grease fittings and make sure they are me with your questions or requests for greased with a high-quality lithium or fan and other exhaust system mainte- synthetic grease during the semi-annual nance items for future columns. fan maintenance. Also highly recom- mended is the use of synthetic grease for cold weather operations in the north. This allows the grease to flow and lubri- With over 37 years of experience in the cate the bearings faster in extreme cold, exhaust system field, Don Pfleiderer is greatly extending the bearing life. If you the current president of Enviromatic Cor- do not do regular maintenance on the poration. He is head of an Envirospec- fans, you may opt for a sealed bearing. tion® National Inspection Program for We have found that a regularly serviced Photo 6 some of North America’s largest restau- bearing with grease fittings far outlasts rant chains. He is also an IKECA certified the sealed bearings, but only if they are grease exhaust vent system cleaner and Grease Leaks regularly greased. In addition to this, you inspector and a member of the IKECA Fifth is excess grease leaking onto motor have full control of the lubricant used in - ANSI Standards Consensus Body for housings. These areas must be sealed off. the bearing with fittings. If you do not kitchen exhaust systems. Contact him at I will present a case study in a future ar- maintain your fans and bearings regu- [email protected]. ticle that will go into details on this area. larly, the sealed bearings do last longer in most cases. Make sure your staff rec- Copyright Donald Pfleiderer 2011. Electrical Cords ognizes when bearings are going bad as Reprinted with permission. Sixth is the electrical for the fan. Make they can and do lead to other problems sure it has plenty of slack to allow the fan described in this article. One option is to to be tipped back for cleaning. The con- have a bearing vibration test done when duit should be either liquid tight conduit you do your regular maintenance. This or an SOOW (oil and weather resistant) test, done in conjunction with vibra- cord depending on the local electrical tion balancing, can determine possible codes. Weatherproof and grease resis- bearing wear and future failure before tant electrical is a must and watertight a visual or noticeable noise does, allow- fittings must be used. We have found the ing replacement of it before it fails and SOOW cords are lasting longer in cold causes damage. climates, as they do not crack as much in the cold. It also must run on the outside
THE IKECA JOURNAL SUMMER 2011 | PAGE 13 10 Ways to Lower Your Workers’ Compensation Costs
Richard W. Shaw, Jr., CPCU, ARM An annual re- Make sure your safety personnel are See if you are eligible for the Construc- view of the in- communicating with superintendents tion Credit program. surance policies so the proper materials and training you carry can be tools are ready when needed. There is a program approved in some well worth the states and administered by the NCCI time to confirm Review your operations and payrolls that can provide a credit based on meet- details, look with your insurance agent every six 5ing certain criteria. This is in addition back over the months. to the ERM and is not tied to losses or previous year, premium. Eligibility is determined by and ask the Workers’ compensation premiums are the average hourly wage for labor classi- right questions based on estimated payrolls and classi- fications. This credit is a valuable tool to of your agent or representative. 3fications. Contractors will have different offset prevailing wage or collective bar- work based on the jobs they are doing. gaining agreements that may dictate a Review you ERM worksheet each year. In some cases this will mean more or higher per hour wage. This program has less payroll in a classification or it may been around for many years and can be Each year you should receive a new ERM mean adding a new classification. An a valuable tool in lowing net premium (experience modification factor) work- audit serves as the final calculation of costs. sheet from NCCI prior to the effective premium and is controlled by the insur- date of the change in your modification ance carrier. By reviewing your expo- See if you are eligible for the drug free 1factor. This worksheet contains loss and sures mid-term you can make sure that workplace credit. payroll data supplied by the insurance premiums are being correctly generated. carriers handling your coverage for the The difference in rates from one clas- Many insurance carriers will provide a three years prior to the most recent poli- sification to another can be significant. 5% credit for an employer having an ap- cy term. The factor which NCCI calculates Make sure the estimates you provide proved drug testing program in place. and that your workers’ compensation prior to a policy period are still accurate 6Typically this includes pre-employment, carrier will use impacts your premium for midway through the policy term. If your post-accident, and random testing as the next policy period. If your ERM goes estimated payrolls are too high or you well as employee assistance program. from a 1.00 to a 1.15 you are getting hit are doing work in lower rated classifica- If your company has some form of drug with a 15% debit. Mistakes can be made tions you may be able to request your in- testing, check with your insurance com- in what information is sent to NCCI and surance company lower your premiums pany to see if you qualify for the credit used in the calculation. If they get lower mid-term. or what else would be needed to bring payrolls figures or higher loss figures you your program into qualification. You can will pay more! Some states have their Review currently valued loss runs (from determine whether the 5% credit is cost- own individual ERM worksheets as well. at least five years) every six months. effective to any changes you would need Your agent should be actively involved in to implement. this process. As an insured you have the right to re- ceive current loss runs from your insur- Report claims and incidents on a timely Focus safety training and toolbox talks ance carriers (past and present). Since basis. on exposures your workers are facing. 4claims experience will directly affect your premiums, it is important to review It is critical for you to report any claims There are many great resources for tool- what claims have been paid and what re- or incidents to your insurance carrier box talks and safety training (in English serves exist. If you have incorrect reserve as soon as possible. Late reporting of and Spanish). Make sure that the train- amounts on claims that should either be 7claims can lead to incurring additional 2ing being done is consistent with the closed or reduced, it could have a nega- claims costs which leads to paying high- work you are performing or are about to tive impact on your ERM. The best way er premiums. Employees and supervi- perform. If a new piece of equipment is to avoid this is to review the loss runs sors should be familiar with the claims being used for the first time make sure at least every six months so any correc- reporting policies and claim contacts for the appropriate employees are trained tions can be done before your premium your company. Any incident or claim, no on it. If an old piece of equipment is be- is impacted. Again, your agent should be matter how minor, should be referred ing used which has not been used in a involved in assisting you in this. to the person reporting claims. With while, provide refresher training for ex- constant changes in the workforce, it is perienced employees and more exten- extremely important to document all sive training for new employees. Prepare claims and incidents as soon as possible your workers to safely operate in what- and investigate, if needed, while the ever job environment they will face. facts are fresh in everyone’s mind.
PAGE 14 | SUMMER 2011 THE IKECA JOURNAL Keep project managers and supervisors Before an accident occurs, work with All rates are not the same. informed about claims on their projects. your insurance carrier to locate facilities for workers to receive both emergency Many states allow open rating state Job costs, such as materials and labor, and non-emergency treatment. meaning workers’ compensation carri- are typically communicated frequently ers can develop their own rates and file 8to project managers and supervisors. 9Controlling claims costs include how in- 10them with the State Insurance Commis- Your company’s livelihood is dependent juries are initially diagnosed and treated. sioner. Within one insurance company, on being able to obtain and complete By developing a plan to deal with both there may be four or five sets of rates profitable work. An often overlooked emergency and non-emergency injuries that they can offer. Make sure that you item is the claims activity at each job. you will help your employees get prompt ask if you are getting the best rate for Poor loss experience will result in higher treatment that is consistent with their your business and be protective of the premiums. This will, indirectly, affect injuries. An industrial clinic may be able rates you currently have. Your safety re- every job you have. A job will not truly to get a minor injury treated and get cord will determine that type of rates be profitable if the claims activity is not the worker back to his job quicker and you receive. Like anything in business, consistent with the work you are doing. cheaper than going to an emergency workers’ compensation rates are nego- Many companies neglect to tell their room. If facilities and instructions are tiable, subject to state filings. field supervisors how adverse claims not provided ahead of time, an injured experience can negatively impact their worker will go wherever they can find or bottom line. they won’t go at all. A list of the closest facilities should be provided for each job- Richard W. Shaw, Jr., CPCU, ARM, is a Vice site. Management must take a proactive President/Sales Professional with CBIZ approach to keep claims costs down. Insurance Services, Inc., in Columbia, MD. Contact him at [email protected] .
Restaurant Building Fires Report Available from USFA – Free and Online The Federal Emergency Management • While cooking is the leading cause of Restaurant Building Fires is part of the Agency’s (FEMA) United States Fire Ad- all restaurant building fires as well Topical Fire Report Series. Topical re- ministration (USFA) has issued a special as the smaller, confined restaurant ports explore facets of the U.S. fire prob- report examining the characteristics building fires, electrical malfunction lem as depicted through data collected of restaurant building fires. The report, is the leading cause of the larger, non- in NFIRS. Each topical report briefly ad- Restaurant Building Fires (PDF, 829 Kb), confined restaurant building fires. dresses the nature of the specific fire or was developed by USFA’s National Fire • Nonconfined restaurant building fires fire-related topic, highlights important Data Center and is based on 2007 to most often start in cooking areas and findings from the data, and may suggest 2009 data from the National Fire Inci- kitchens (41 percent). other resources to consider for further dent Reporting System (NFIRS). information. Also included are recent • Deep fryers (9 percent), ranges (7 examples of fire incidents that demon- According to the report: percent), and miscellaneous kitchen strate some of the issues addressed in and cooking equipment (5 percent) • An estimated 5,900 restaurant build- the report or that put the report topic are the leading types of equipment in context. ing fires occur annually in the United involved in ignition in nonconfined States, resulting in an estimated aver- restaurant building fires. age of 75 injuries and $172 million in property loss. • Smoke alarms were reported as pres- ent in 44 percent of nonconfined res- For further information regarding other • The leading cause of all restaurant taurant building fires. In addition, full topical reports or any programs and building fires is cooking at 59 percent or partial automatic extinguishment training available at the United States and nearly all of these cooking fires systems, mainly sprinklers, were pres- Fire Administration, visit www.usfa. (91 percent) are small, confined fires ent in 47 percent of nonconfined res- fema.gov. Restaurant Building Fires can with limited damage. taurant building fires. be found under the Publications tab.
THE IKECA JOURNAL SUMMER 2011 | PAGE 15 Start Your Engines Rev-it-up so that everyone will know that you are ready to face this track of life.
Richard Flint There are certain phrases, that when challenge today! Most of what is being stated is opinions, not spoken, everyone knows to what the facts. Too many people are accepting those opinions as truth phrase is related. A good example is, and then suffering the disappointment. The result is them be- “Gentleman, start your engines!” ing emotionally paralyzed.
Anyone who has heard that statement Personal confidence diminishes. realizes it relates to the world of auto When you stop trusting yourself, you open yourself to all the racing. The statement is the signal negative attacks that come at you each day. Your confidence that things are about to happen. All is your power shield that reflects the negative, but when your the work that has been done in prepar- power shield is down, you will be hit. That will not only stun ing the car for the race, all the hours of you, but can also knock you out of the race. Negativity lessens team preparation and all the experience of the driver is about your desire to fight through. Throw enough at any of us and to explode and be defined by what happens on the track. it will weaken our resolve. When you start believing there is nothing you can do, you will shut down your imagination and If you have ever been to a race or watched one on TV, when strengthen your emotions. At that point you will be mentally those words are spoken, “Gentleman, start your engines,” the paralyzed and not be able to focus on the track in front of you. energy goes through the roof! The cars roar, they make their way around the track, the pace car drops out, the flag is dropped Expectations have been lowered. and the race is on! Put all of the above together and part of your inner spirit has been sucked out of you. It is not that you don’t want to con- Not all the cars that start the race are going to finish the race. tinue to be strong and resist the negative, but it is challeng- Some will have engine problems, and there will be crashes. For those who don’t finish, all the hard work and effort is wiped away and they must start thinking about the next race. Is there TEN AFFIRMATIONS TO LIVE BY: disappointment? YES! Yet, next week they will be back with the 1. I have been given the gift of time; I will use it wisely to same determination. Why? Because their season is not defined create the life I was meant to have. by one race! In the midst of victory or disappointment, there is 2. I have been given a creative mind; I will sharpen it each still another race. day, so I can enhance my creative skills. Here is what I see as I look at our society today: The signal has 3. I have been given the gift of life; I will explore it each day been given, “Folks, start your engines!” but most people are and find my creative skills. just sitting in their cars. The opportunity is in front of them, but 4. I have been given the right to choose; I will make wise they have chosen to let the fear of the race paralyze them. choices, so I can become even more creative. 5. I have been given the right to be successful. I will con- Why are people so paralyzed today? tinue to creatively improve and strengthen my clarity. Preparation wasn’t done. 6. I have been given the gift of listening; I will use my eyes and ears to learn the lessons to create improvement. Too many people got so caught up in being busy, they didn’t take the time to learn from the experiences they were handed. 7. I have been given other people to share my life with; I Now, when they need those lessons, they have been lost. will respect their presence and continue to create stron- ger relationships. Emotions are all over the place. 8. I have the right to be financially healthy; I will continue The increase in people’s emotions has created a reactionary to seek ways to build my financial freedom. society. When your emotions are all over the place, you live in 9. I have been given the right to be me; I will work each confusion that strengthens your fears which doesn’t allow you day to learn more about who I am and how I can create to make decisions. The result is you are paralyzed. value. Opinions are being accepted as facts. 10. I have been given a spiritual core; I will strengthen that Opinions don’t give factual proof; they simply state a person’s core so I can have a presence that is present when I am personal feeling. You can’t put your faith in an opinion; if you not present. do, you are setting yourself up for disappointment. That’s the — Richard Flint
PAGE 16 | SUMMER 2011 THE IKECA JOURNAL ing to find the positive to hang on to. So, what will many do? ing through this transition. Don’t get sucked into the negative They will adjust by lessening their inner resolve. They will join hype and lose your personal positive power. Make sure those in with the masses, rather than stand inwardly tall and con- around your life are supporting your journey! tinue to strive to stay true to their foundation of beliefs that has brought them to this point in their life. Resilience. The question isn’t whether you will get knocked down, but You can’t allow this to happen to you! You can’t give in, give up how long will you stay down. You must be resilient. You must and be sucked into a world that steals your life and replaces it strengthen your mental focus. You must, more than ever, create with existing in a lesser design. a daily diet of positive nutrients. What you put into your mind must create the strength to resist the emotional upheavals. You have to start your engine! With all that is going on around life today, how do you accomplish that? Tackle Your Fears Head On. Don’t give fear a foothold; don’t let it establish a strengthening Stay Focused on the Track. presence in your life. The fear will be there; face it with positive You can’t keep looking in your rear view mirror or staring off affirmations. Source them from CDs, books and other positive into the future. You have to keep your focus on what must be re-enforcements to keep yourself mentally strong. done while you are traveling this course. Don’t allow yourself to get caught up in the opinions of others; stay true to yourself Rev-it-up so that everyone will know you are ready to face this and what you know you need to be doing. Make the track your track of life. Don’t just sit there and let your battery die, or al- focus! low yourself to run out of fuel. Start your engine and win this race! Zoom, Zoom! Think. You must trust yourself; you must not let your emotions shut down your imagination. Create a mental plan that comes from you trusting your imagination. Get up each day with a positive As a personal development speaker and coach, Richard Flint plan and implement it through positive behavior that is de- speaks over 175 times per year in the areas of leadership, sales, signed to keep you focused on “what is” rather than what you customer care and self development. Richard has been suc- are being told “is.” Trust your inner self! cessfully mentoring and helping professional organizations, large and small businesses and individuals for over 30 years. Adjust Your Surroundings. For more information visit www.RichardFlint.com, or contact Stop! Stop listening to the WOE-ites. They are not your friends; [email protected]. they are your enemies. Narrow your sphere of influence group to those who are also seeking to improve while they are go- Copyright Richard Flint 2011. Reprinted with permission.
Your Ad Here How many potential customers might you reach through an advertisement in the IKECA Journal?
Advertise in the IKECA Journal Published – two times per year Circulation – 500+ IKECA member and industry companies. Published online and accessible by IKECA members Editorial includes Feature Stories, How To Articles, Educational opportunities and much more!
Contact [email protected] for a 2011 rate sheet and advertising specifications. Deadline for Fall 2011 issue is September 29!
THE IKECA JOURNAL SUMMER 2011 | PAGE 17 Thoughts on Sunny Florida… The time you take to attend an IKECA meeting is a valuable investment.
Anne Levine, CECS Applied Building Technologies, Inc. As a small business owner, taking the have to say that meeting and speaking industry. The Conference Committee has time to race off to sunny Florida for a with other owners as well as their team done a great job so far, and I look forward three-day conference can be a challenge. members has given me some good “food to the Fall 2011 Technical Seminar & Expo. Will the time be worthwhile? Will I gain for thought.” Discussions have included valuable information and ideas that I can everything from equipment and tech- While attendance at the meetings was bring back to my business and put into niques to forms and HR issues. The semi- good from a membership standpoint, practice? Will I come home to chaos and nars provided a good platform for many it would be of great value to bring on a bigger headaches? Not to mention the of these discussions. larger representation in the vendor seg- monetary investment involved! These ment. Having vendors present to share were just a few of the considerations Seminars can often be really boring, not not only inventory but perhaps tech- that faced me, as I weighed the pros and to mention too long. It is difficult to find niques and industry related discussions, cons of attending the IKECA Annual Con- a range of topics that will have broad would be of valuable to many. ference this past April. To add a bit of ad- appeal given that the membership in- ditional anxiety, I was asked to present cludes those who have been in business Both events were well-organized. The a seminar on Top Down Selling, which I for many years and some that are new new management team has made no- had suggested as a topic after the Tech- to the industry. The seminars at the April ticeable strides in improving structural nical Seminar last fall! conference had something for everyone. organization of the seminars in the short The seminar on Selling Your Business time between the two events. Members The meeting in Naples, Florida, was only gave great insight into preparing an exit were asked for feedback at the end of the the second IKECA meeting that I have at- strategy, and I personally found Richard fall seminar, and I had made the sugges- tended, although I have been a member Flint’s seminar on customer satisfaction tion to have descriptions accompany the for a number of years. The first was the and relationships to be dynamic and seminar topics for future meetings. I was fall seminar in Atlantic City. I really didn’t thought-provoking. The opportunity for pleased and not a little surprised to see think that I would gain much from these me to share my thoughts on Top Down that my feedback was not only heard, meetings. Moreover, the time and finan- Selling with a group of my peers was but put in to practice. It is a terrific feel- cial commitment were a big deterrent. professionally and personally challeng- ing to know that in an organization such I was pleasantly surprised to find that ing. The interaction and feedback from as IKECA, your voice and vote, matter. there was a great deal of value gained those who attended my seminar was from each event. insightful and encouraging. It is, in my opinion, important to continue to of- The networking opportunities have fer topics which are interesting and rel- Anne Levine is president of Applied Building proven to be of great value. I would evant to business management and our Technologies, Inc., in Baltimore, MD. Contact her at [email protected]. (She is a member of the Conference Committee).
Maintain Your Certification with the Ease of Online Education! NFPA 96, Safety, Health and Regulatory Compliance Training
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PAGE 18 | SUMMER 2011 THE IKECA JOURNAL
Successfully passing jurisdictional exam: NYC, Boston, Mass, etc.
PLEASE NOTE: If you rely on attending IKECA meetings or conferences to obtain the required CEUs, attendance is tracked, and certificates of attendance issued based on actual attendance.
*Acceptable organization conferences include: NADCA, ASHRAE, NAFA, NFPA, NAFED, RFMA, NASFM. For all others, please contact IKECA to confirm eligibility. Continuing Education is valued at 0.1 CEU per one hour of content.
**Acceptable in-house training includes: OSHA Safety Training; OSHA 8 hour and 10 hour training; Manufacturer-specific training; Red Cross. For all others, please contact IKECA to confirm eligibility. Continuing Education is valued at 0.1 CEU per one hour of content. IKECA Certification Frequently Asked Questions
1) What are the different types of certification I can obtain? 5) What happens if I fail the exam? • There are three main certifications: • IKECA offers a retake exam at a fee of $100 to $150. If an 1. Certified Exhaust Cleaning Technician (CECT) is de- applicant does not pass the exam on the second attempt signed for experienced technicians who have accrued he/she must wait a period of 12 months to apply for the a minimum of 500 hours work experience. exam again at full price. 2. Certified Exhaust Cleaning Specialist (CECS) is a re- 6) Are IKECA certifications a lifetime certification? quirement for membership. This certification is in- • No. IKECA’s certifications are unique in the marketplace be- tended for master technicians or owners/operators cause they show our members’ commitment to lifelong who have accrued over 1,000 hours of work experi- learning and advancement. They also reflect the dynamic ence. nature of the industry. Certificants must provide CEUs at re- 3. Certified Exhaust Systems Inspector (CESI) is a pro- newal time. The renewal period depends on the certification. gram designed primarily for field inspectors whose 1. CECS renewals occur on an annual basis. job it is to investigate and report on the cleanliness 2. Currently, CECT renews on a 24 month basis and CESI condition of commercial cooking and ventilating sys- renews on a 48 month basis. tems which currently requires 750 hours of work ex- perience. 7) What are CEUs? • Regional programs • CEU stands for Continuing Education Unit. You need to 1. Boston requires either the BCCS or BCSI, regardless obtain 2.0 per year to maintain your CECS. The CEUs are of whether you are an IKECA member. However, the in line with nationally accepted standards for continuing CECS and CESI are grandfathered in. professional education. The International Association for 2. Vancouver requires a minimum CECT, regardless Continuing Education and Training (IACET) currently ac- whether you are an IKECA member. cepts 60 minutes (1 hour) of education content as 0.1 CEU (10 hours = 1 CEU). In other words, you need 20 hours of 2) How can I prepare for the certification test? continuing education per year. • IKECA members have an outstanding opportunity to train new or inexperienced employees with the Professional 8.) Where and how do I get CEUs? Exhaust Cleaning Technician (PECT) designation. This is an • This is by far the most frequently asked question but in open book exam. Many members then “graduate” their fact there are many ways to obtain CEUs. It just requires employees up to CECT, CECS, and CESI as they obtain their some planning and commitment. Some activities eligible required work experience. to submit are: 1. Most common – Attend one of IKECA’s two yearly 3) What are the exams based on? Are there any study materials meetings (Fall Technical Seminar or Annual Meeting IKECA offers? in the spring) • Each exam is based on a core set of codes and standards. 2. Attend a conference by a related organization such as 1. CECT exam is based solely on NFPA 96 2008. NADCA, ASHRAE, NAFA, NFPA, NAFED, RFMA, NASFM 2. CECS exam is based on NFPA 96 2008, and sections 3. Take webinars/online courses offered by Learning- of OSHA, International Mechanical Code and Interna- Span through the IKECA Online Store, or NADCA, tional Fire Code. NFPA, etc. 3. CESI exam is based on NFPA 96 2008, sections of 4. Attend OSHA, Red Cross or manufacturer-specific training OSHA, International Mechanical Code, International 5. Pass a related jurisdictional exam such as in those in Fire Codes, and ASHRAE HVAC Applications. Massachusetts, Texas, City of New York, etc. • IKECA offers study guides for the CECS exam and CESI exam and offers NFPA 96 2008 in our online store. The PECT is 9.) Does my IKECA involvement count toward CEUs? based on NFPA 96 2008. • Absolutely! This is a win-win for you and IKECA. Your ex- pertise and participation strengthen the association. In 4) On the application I need to fill out ‘Private Proctor’ informa- turn, you network and learn from your peers. Activities in- tion, what is that? clude participation on a committee, contributing a Journal • A private proctor is a supervisor of an examination. A proc- article, or presenting a workshop at an IKECA meeting. tor location is most often a public library, learning center, or a local community college or university. IKECA delivers 10.) Time slipped away and I don’t have any CEUs. Can I keep my the exam materials to the private proctor. The private proc- certification? tor is required to abide by the provided set of instructions • It’s easy – you just need to retake and pass the exam be- for exam conduct and signs a confidentiality and security fore your expiration date. agreement. The private proctor is provided with a prepaid return envelope to return all exam materials to IKECA Do you have a question on certification? Submit it to headquarters. [email protected] and it will be answered for you and for all members in this space next time.
PAGE 20 |SUMMER 2011 THE IKECA JOURNAL
Selling Your Customers Rooftop Grease Containment
Skip Lewis Omni Containment Systems, LLC I started supplying rooftop grease con- exists,” and then reciting all of the pos- need for grease containment, and (2) to tainment systems to the market in 2003. sible negative outcomes of the lack of an get the decision makers to see that the At that time, I represented only two effective grease containment system: benefits of grease containment far out- products. Our initial strategy to bring • Your customer’s roof will be dam- weighed the expense. the containment system to market was aged by grease to work directly with the hood & duct Show and Tell • The cost to fix grease damage is service providers. As we know, the hood I became an information resource, cre- high in money and frustration and duct guys have all the relationships ating brochures and flyers outlining the with the restaurant decision makers. We • Rooftop grease is a major fire haz- benefits of rooftop grease containment thought — Why work against the indus- ard and violates NFPA codes and why it was so important. I found my try that we felt would ultimately be our • Rooftop grease violates EPA laws flyer to be effective — if it ended up in largest partner in solving rooftop grease regarding water contamination the right hands. The problem was that containment problems? in many cases, the “right hands” were • Rooftop grease is a hazard to any- those of the restaurant owner, and he Since computers and I were not on a one on the roof. or she was never there after hours when first-name basis, I reverted to the old the cleaning crews were onsite. The odds reliable relationship model — mailing I thought my message was on track until were the owner or manager would never information about my company and our one hood and duct guy told me: “I know see my helpful materials simply discard solution to rooftop grease issues to roof- all of that; you’re preaching to the choir. them like junk mail. ers, HVAC companies, property manage- If it was my money to spend, my clients ment firms and especially to hood and would have had grease containment This scenario underlined for me that duct cleaners. On my follow up calls, I systems installed a long time ago. But owners need to be shown the effects learned that many of my sales prospects most of my customers don’t see it that of grease on the roof. Some restaurant were already aware of the rooftop grease way. Grease containment expenditures rooftops are in pristine condition. If so, issue and were offering other solutions are at the bottom of their priority list, if great, they don’t need grease contain- (than those from my company) to their they’re on the list at all. Sorry, but that’s ment or already have an effective sys- customers. Of greater interest to me just the way it is.” tem. But many are not and those are the was that fact that many of these service ones to whom we need to get informa- providers didn’t know what to do about …And Having More Success in An- tion. If a restaurant has a rooftop that rooftop grease problems other than to other rivals a Gulf Coast oil spill, it would be keep cleaning the affected rooftop area This comment made me re-think my a real eye-opener if the owner would every visit. I knew if I began with infor- sales approach. I realized that I didn’t climb up and take a look. But if that’s not mation, I could end up with sales. have to sell the need for grease contain- an option, break out your digital camera. ment to the hood and duct cleaning Take pictures of the affected areas of the Starting in One Direction… community — most of them were al- roof and also of the source of the grease. I began starting my calls with, “Look, you ready sold. My job was (1) to help them Take lots of pictures with various angles. know this grease containment problem inform their restaurant clients of the Also note reasons why grease is escap-
IKECA Members Proudly Show the IKECA Logo! ACCESS PANEL Your Company Name
Customized Hood Stickers Your Street Address Customized Access Panel Stickers Your City, US 98765 (123) 456-7890 Customized Grease Gauges INSPECTED CLEANED Competitive prices Personalized service Your Company Name Quick turnaround Your Street Address Your City, US 98765 Go to www.ikeca.org, log in with your member user- name/password, and click on the Online Store to auto- www.ikeca.org IKECA - 215-564-3484 2011 2012 2013 2014 2015 matically receive member pricing/quantity options on merchandise. Call 215.564.3484 with any questions.
PAGE 22 |SUMMER 2011 THE IKECA JOURNAL IKECA Hosts Visitor from Japan When the Japan Air Distribution-system Control Association ner and is dedicated to improve environmental hygiene and (JADCA) became interested in researching appropriate policies maintain safety in buildings.” and procedures for kitchen exhaust cleaning service, the orga- nization contacted IKECA. IKECA Past President Jim Roberts was For details, visit the official website, http://jadca.jp/english/. glad to step forward. Mr. Akihiko Ogawa, who has been visiting the U.S.A. for more than 15 years and is on JADCA’s board of directors and serves as its vice president in a volunteer capacity, conducted a visit this year in part for the purpose of connecting with IKECA.
Mr. Ogawa owns a company, Air Cleaning Service (ACS), which was founded in Japan in 1987. He also operates another com- pany with interest in building maintenance. Jim spent a full day with him and his translator Michiko Sullivan showcasing his Louisville operations, well known to many IKECA members.
“Mr. Akihiko Ogawa was very knowledgeable,” said Jim. “We talked a lot about the differences and similarities of the kitch- en exhaust industry in our countries. I hope I was persuasive about attending a future IKECA meeting and forming a closer partnership between his company, his association and IKECA.”
JADCA was founded in 1988 and is currently comprised of 100 Jim Roberts, Derby Pressure Wash, welcomes Ms. Michiko Sulli- members. It is also affiliated with the National Air Duct Clean- van, a New York consulting agent and translator, and Mr. Akihiko ers Association (NADCA) based in Washington, DC. The purpose Ogawa, president of Air Cleaning Service, Japan, to the company’s of JADCA’s activities is to “upgrade and improve our knowledge Louisville, KY headquarters on May 18, 2011. Mr. Ogawa, a vice and skills regarding sanitary upkeep and management of air president of the Japan Air Distributions-System Control Associa- conditioning system, mechanical ventilation devices and the tion (JADCA) was interested in learning advanced techniques and like. Also, it is intended to let the industry grow in a sound man- technology of U.S. kitchen exhaust cleaning.
ing from areas other than the drain dumpster corral area as part of your Demonstrate the Value spout. (Lack of an effective hinge kit is service program.) Then put all of this Nobody wants to spend any more hard- a frequent cause of a fan having escape information and the pictures together earned money than they have to, espe- routes for grease and is another solu- and schedule a meeting with the own- cially during times like these. Restau- tion you can offer to your customer.) If er or decision maker. That conversation rant owners are no different. They need you are the owner or a crew manager, is your opportunity to really explain to to be shown that grease containment make it a high priority for your crew the owner what the dangers are and systems and related products like hing- members to observe and write down have the written info and pictures as ing systems are relatively inexpensive any problem they see: details to back it up. If the owner is dif- insurance policies that protect them • Greasy roof ficult to schedule, put a copy of the info from much larger expenses or disas- and pictures in a folder and do your ters – huge roof repair bills, insurance • Bad or no hinges best to get it into his/her hands or on liability due to injury, EPA and other • Fan damage the desk and keep a copy yourself. Then governmental fines and shutdowns and follow up with a phone call (preferred) • Not enough access doors maybe even a fire that could shut them or an e-mail. down for good. The more proficient and • Any other dangers to restaurant, consistent you become at enlightening rooftop workers or the environment Enlist others in your effort to influence your restaurant customers about grease should all be notated. the restaurant owner. If a grease-strick- containment, the better will be the ser- en restaurant is in a mall, make sure vice you provide and the higher your Have the crew bring a notepad or a the property management company is profit margins will be. clipboard with a form which should be aware of it. Take advantage of stricter as much a part of standard equipment codes and increasing awareness on the as a pressure washer and scraper. Offer part of fire marshals. Develop relation- financial incentive to crew members to ships with fire marshals in your area Skip Lewis leads Sales and Customer note this kind of detail and the results and make sure they know what prob- Relations at Omni Containment Sys- will surprise you. (You might also want lems to look for and the importance tems in Elgin, Illinois. Feedback on this to make an inspection of the grease and urgency of doing so. article or questions can be directed to [email protected].
THE IKECA JOURNAL SUMMER 2011 | PAGE 23 AHJ Corner
Working with AHJs: Some Tips for IKECA Members
Jim Narva, Executive Director National Association of State Fire Marshals In April at the apply in which jurisdictions. The State situations that can help the AHJ in do- IKECA 2011 An- Fire Marshal should be able to give you ing his or her job more effectively. Shar- nual Confer- a direction as to where to find the rel- ing your knowledge is crucial, because ence, I had the evant information. In some cases a city inspectors are not necessarily experts privilege of ad- or town in a state may be its own juris- in any one piece of equipment or how dressing IKECA diction, and in other cases the state may it functions, so they rely on your exper- members about be responsible for enforcement. Some tise. establishing re- states or jurisdictions may even have the lationships with information on their website for easy ac- Your investment in developing a good Authorities Hav- cessibility. relationship from the beginning can also ing Jurisdiction help if a problem crops up later and you (AHJs) – those whose responsibility it is Also, find out what licensing or certifica- need support from the AHJ. The process to ensure that you are qualified to do tions or registrations you need to have, of working through challenges can go your job and that the work you do results and obtain those credentials. much more smoothly if a strong, positive in a safe environment that meets codes foundation has been developed first. and other applicable requirements. Your Being aware of the relevant codes and Executive Director, Ken Hutton, subse- requirements in all the places your busi- Get Involved in Your Community’s quently asked me to put my suggestions ness takes you will go a long way toward Public Safety Efforts into an article for your publication. This establishing trust and demonstrating article combines my thoughts with in- good faith to the local AHJ. Knowing Your AHJ will appreciate and remember put from the President of the National the rules will put you and your AHJ on any help you may be able to provide in Association of State Fire Marshals (NAS- common ground in terms of what and community outreach on public fire safe- FM), Minnesota State Fire Marshal Jerry how things need to be done. Rules and ty education. A good and natural oppor- Rosendahl. regulations are not intended to create tunity to help is Fire Prevention Week in unnecessary burdens, but rather to help October. So call up your local fire depart- Interactions with AHJs are a necessary ensure that there is adequate oversight ment and ask how you might partner part of doing business, so putting some of the project and that adopted codes with them. Help can be monetary, but effort into developing a good relation- and standards are met. Think of it as es- putting in some volunteer time gives ship is simply good business. Four basic tablishing a partnership with your fire you face recognition and aids in develop- suggestions will put you on the course protection professionals toward a com- ing that personal connection with code to success. mon goal of public safety. enforcement officials.
Know and Abide by the Require- Get to Know Your AHJ You also may want to get involved with ments Wherever Your Work Takes sponsoring and participating in the ac- You The term “networking” may seem over- tivities of the local or state fire service used these days, but developing familiar- organizations. They often have fundrais- It would be great if the same rules ap- ity with your AHJ can help in establishing ers, sports tournaments and activities plied in every jurisdiction where you do trust that can result in a higher quality with local burn centers throughout the work. But you already know that is not and level of communication. Going to year and always are looking for assis- the case unless all of your work is focused lunch together or working together on a tance. Remember: It’s not always about in a single metropolitan area. If you have community project (see the next tip) can money. Providing volunteer hours and jobs in different cities, different coun- work for your AHJ just as well as it works education are more important than ever. ties, or across state lines, you are likely for clients and other business contacts. Contact your State Fire Marshal or state having to deal with different provisions fire service association and ask how you that have been adopted to address local Keeping the lines of communication might help. needs. Find out and understand what is open over time can have benefits both enforced in each jurisdiction. ways. You can certainly obtain informa- tion from the AHJ about what is required Your State Fire Marshal’s office is a good for you to do your job. But you can also first stop if you are not sure which rules keep your AHJ informed and educated about new technologies, techniques or PAGE 24 |SUMMER 2011 THE IKECA JOURNAL Ask for Help if Needed, Accept Re- explore potential alternatives to achieve Budget shortfalls are leading to fewer sponsibility for Mistakes the goal of public safety so that you can code officials available to conduct in- move forward with the job. spections. It is more incumbent than If you have doubts or uneasiness about a ever on your industry to regulate itself particular assignment or situation, if you Speaking of challenging times, misun- by carrying out high-quality work, stay- believe that a requirement cannot be fol- derstandings are bound to happen from ing abreast of the requirements of your lowed to the letter for some reason, or if time to time. Address them directly and industry and keeping a solid connection you have a question about how the code without delay. Don’t be afraid to admit with your State Fire Marshal as well as applies in a specific circumstance, do not an error that you have made; trying to with your local AHJs. It is the best way to hesitate to ask your AHJ for advice or ignore or hide the mistake will only de- ensure that your business thrives while help. If you have done your homework to lay your project. the safety of the public is ensured. this point and built up a good relation- ship during good times, then approach- If after trying all these suggestions you ing the AHJ during difficult times should still find yourself struggling with your be easier. AHJ relationship, remember the excel- NASFM Executive Director Jim Narva is re- lent resource you have in IKECA. You tired as Wyoming State Fire Marshal. When I was an AHJ, my philosophy was should consider it a benefit of mem- to find a way to say “yes.” An AHJ’s job bership that you have an international as an enforcer is to make sure the rules association that can reach out on your are followed, but there is always an op- behalf, and help you work through vi- portunity to inquire and discuss. Do able solutions to the issues you – and, not expect anyone to ignore the rules undoubtedly, many of your peers – are or relax the standards for you, but you confronting. can expect an AHJ to work with you to
THE IKECA JOURNAL SUMMER 2011 | PAGE 25 Letters from IKECA Members
Managing Gasoline Costs Dear Fellow IKECA Members: As the price of gasoline continues to rise I thought I would ticular fill up I know gas went somewhere other than into share my experience with you. Years ago I was stung hard by the truck. Did it go into the wife’s car that followed my truck a guy who stole a Mobil credit card out of the glove box of to the gas station? Or did it go into gas cans that were taken one of my trucks. In the two days it took before we realized along? We have caught a few guys over the years trying to it was gone, he had sold the card to another criminal who in scam the system. Now that they have been made the exam- turn sold it to others. It’s hard to believe that $3500 could be ple of what happens when you steal from us, we hardly ever applied to the card in two days. Needless to say, we pulled have an incident. What is also nice is that you can see when the cards out of the trucks and turned to another method, the drivers buy more expensive products like overpriced fuel working with a fleet management credit card service provid- and premium grades. You will have to do long math when er. I chose to go with Wright Express. For $24 a month, they they enter the 11 code for fuel going into a container or will provide you with all the credit cards you want. Each card pump. It only takes a moment to figure the mileage by going will be labeled as you request. We have ours labeled for each back to the last fill up and subtracting the difference. If you truck. Cards are not to be used in any other vehicle but that decide to use Wright Express it is very important to tell your dedicated vehicle. It remains in the glove box. All employees drivers to fill up each stop. If they do not fill up the report who drive our vehicles have a pass code to use when using will show exceptionally high MPG. The next fill up will show the cards. Any employee can use any vehicle’s card. The cards exceptionally low MPG. Wright Express is accepted at most cannot be used unless a valid pass code is entered. Needless fuel stations in this area. I am sure there are other providers to say the employees do not share their codes as they are like Wright Express, so do not be afraid to shop around to see responsible for all charges they incur. When the vehicles are who can best help you manage your fuel expenses. fueled, they are prompted to enter the mileage off the odom- eter as well as their code. We require that fuel only go into Good Luck, the fuel tank. If fuel will be going into a container or pump David Nowack they have to turn off the gas pump and restart it again. When Fat Free Systems, Fort Myers, Florida prompted for millage they enter 11. That’s our cue to know [email protected] the fuel did not go into the vehicle. At the end of each month, Wright Express sends you detailed reports on each vehicle’s Have an idea or helpful suggestion you’d like to share with card. The report we pay particular attention to shows the other IKECA Members? Send your letter to information@ike- driver who put fuel in, where they purchased fuel, date, time, ca.org and label it as Letters from IKECA Members. Submis- odometer reading, product, gallons, cost per gallon, cost of sions must be less than 500 words and include your email transaction, and MPG. Here is how this report helps you man- address. No anonymous letters will be printed. All letters age your fuel costs. First of all, you want to know how many will be reviewed for bias, commercial nature, and appropri- miles per gallon this particular vehicle usually gets. I know ate language before being approved for use in the IKECA that my Ford F-150s average about 12MPG. When I look at Journal. The IKECA Journal editorial staff reserves the right the MPG column for any particular fill up it should be close to edit or reject any letters. Any opinion expressed in these to 12MPG. If I see that the truck only got 7MPG on that par- letters is solely that of the author and not of IKECA.
CBIZ HIRES RICHARD SHAW, JR. Prior to joining CBIZ, Shaw worked for Atlantic Risk Manage- AS VICE PRESIDENT ment Company and several national insurance brokers. He has over 25 years of experience in the insurance industry. Richard Shaw, Jr. is now Vice President for CBIZ Insurance Ser- vices, Inc. Shaw is a graduate of the University of Maryland, has re- ceived his CPCU and ARM designations, and is licensed in In his new role, Shaw will specialize in the Construction & Property & Casualty and Life, Accident & Health insurance. Contractors, Real Estate & Hospitality, Education & Non- Contact him at [email protected]. Profit and Entertainment & Media industry practices, where he will work with accounts ranging from middle market size companies to large accounts that have complex risk man- agement programs.
PAGE 26 | SUMMER 2011 THE IKECA JOURNAL IKECA Board of Directors 2011-2012
PRESIDENT VICE PRESIDENT SECRETARY Robert D. Schuler, CECS, CESI (2013) Jack Grace, CECS, CESI (2014) Kevin Pearson, CECS (2013) Bentley Resources, Inc. dba Roof Top Western Commercial Services Grime Stoppers, Inc Sarasota, FL 2311 S. Industrial Road Black Eagle, MT [email protected] Las Vegas, NV [email protected] [email protected] TREASURER Bill Doherty, CECS, CESI Neal A. Iorii, Jr., CECS, CESI (2012) IMMEDIATE PAST PRESIDENT Pressure Kleen Services Company, Inc. Olympia Maintenance, Inc. James Roberts, Jr., CECS, CESI (2012) Toronto, Ontario Melrose Park, IL Derby Pressure Wash Canada [email protected] Louisville, KY [email protected] [email protected] Jesse Getz, CECS (2014) Randall Rauth, CECS (2014) Getz Fire Equipment Co. David Nowack, CECS (2012) Hood Cleaning, Inc. Peoria, IL Fat Free, Inc. Waukesha, WI [email protected] N. Fort Myers, FL [email protected] [email protected] Kathy Slomer, CECS (2013) Kim Yanick (2012) Kool Kleen R & T Hood & Duct Services, Inc. Murrysville, PA Seattle, WA [email protected] [email protected]
Submit an Article for the IKECA Journal Contribute to the conversation in the com- Details Share your Ideas mercial kitchen exhaust cleaning industry • View IKECA’s full Article Submission Guide- – write an article for the next issue of the lines for all details. Not sure about writing an article? IKECA Journal. Articles should be on current Our professional staff will help you “polish” subjects of interest to those in cleaning and • Email complete articles to information@ your article. Don’t let the thought that “I’m inspection, including contractors, fire author- ikeca.org not a writer” stop you from sharing your ities, insurance providers, facility managers • Articles should be between 750 and 2,000 ideas or perspective. and owner/operators. words (between 1 ½ to 4 typed pages) * Your perspective on today’s industry topics • Charts, tables and photos are welcome, Need more incentive? * Share your story with an innovation or new subject to editorial approval Earn CEUs! device or procedure • Include a short biography of the author (50 * Your personal experience that offers les- words) Need continuing education credits to main- sons learned • Articles must be educational and informa- tain your certification? Earn 0.3 CEU for submitting an article for * Best practices on maintenance or repair tive in nature, and must not be advertise- ments for specific good or services. All are publication in the IKECA Journal. * Frequently asked questions that you want subject to review, approval and editing to answer before publication. Questions? Call IKECA at 215.564.3484 or * Personnel or staffing tips that you’ve email [email protected]. learned
THE IKECA JOURNAL SUMMER 2011 | PAGE 27 100 North 20th Street Suite 400 Philadelphia, PA 19103 215-564-3484 fax: 215-564-2175 www.ikeca org