Solarwinds MSP Backup Manager Documentation

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Solarwinds MSP Backup Manager Documentation TOC N-able Backup Getting Started guide 36 User Guide for Backup Management Console 37 Accepting the EULA 37 System requirements for Backup Management Console 39 Hardware requirements 39 Software requirements 39 Supported operating systems 39 Supported web browsers 39 User interface of Backup Management Console 40 Widgets 40 Graphic widgets 40 Table-based widgets 41 Toolbar 41 Action menu 41 Vertical menu 42 Information box 42 Views for device statistics in Backup Management Console 44 Changing the view 44 Adding new views 44 Deleting custom views 45 Custom columns in Backup Management Console 46 Permissions required 46 For distributor 46 For reseller 46 For end-customer 47 Adding custom columns 47 Adding data to custom columns 48 Managing custom columns 49 Syntax for advanced filter in Backup Management Console 50 Boolean expressions 51 Management extensions 51 Time duration extensions 51 Size extensions 51 Duration Object 52 Time Class 52 Session Class 53 Expressions for advanced filter in Backup Management Console 54 Statistic field types 54 Expressions for column titles 54 Primary device properties 54 Installation details 55 Storage info 56 Feature usage 56 Data source statistics fields 57 Company Information 59 Miscellaneous 60 Expressions for active data sources 61 Example 61 Breakdown 62 Expressions for advanced filter in Backup Management Console (Legacy) 63 Expressions for column titles 63 Primary device properties 63 Installation details 64 Storage info 64 Feature usage 65 Miscellaneous 66 Backup statistics by the data source (continued) 66 Backup statistics by the data source (continued) 68 Restore statistics by the data source 70 Restore statistics by the data source (continued) 71 Expressions for active data sources 74 Device management in Backup Management Console 75 Device definition 75 Access permissions 75 Adding devices 75 Editing devices 75 Viewing statistics for devices 76 Regular Backup 76 Microsoft 365 Backup 77 Regular Backup 77 Microsoft 365 Backup 78 Session Flags 78 Deleting devices 79 Launching devices remotely 79 Adding Devices for Regular installation 80 Adding Devices for Legacy installation 83 Adding Devices for Documents Backup 86 Adding Devices for Microsoft 365 89 Exchange, OneDrive and SharePoint 89 Sending remote commands to backup devices 97 Instructions 97 Primary commands 98 Advanced commands 98 Parameters for remote commands 99 Backup 99 Check Consistency 99 Clear selection 100 Force Update Backup Register 100 Recheck 101 Restore 102 Set archiving 103 Set backup filter 105 Set bandwidth 106 Set GUI password 107 Set logging level 107 Set scheduling 108 Set selection 109 Set settings 110 Advanced commands 115 Upload logs 115 Microsoft 365 protection 116 Benefits 116 Exchange 116 OneDrive 117 SharePoint 117 Requirements 118 Limitations 118 Exchange 118 OneDrive 118 SharePoint 119 Custom Document Library 119 Enable Backups 120 Requirements 120 Exchange, OneDrive and SharePoint 120 Manage domains in Console 128 Viewing and accessing domain properties 128 View statistics 128 History 129 Errors Column 131 Audit 132 Protected Users 133 Manage backup selection 134 Exchange & OneDrive 134 SharePoint 135 Add data to Backup 136 Delete Backups 136 View backup and restore job queue 137 Actions for domains 137 Restore Data 139 Requirements 139 Regular and Shared Accounts 147 Deleted or Unlicensed Accounts 150 Active Accounts 156 Deleted or Unlicensed Accounts 157 Regular Sites 162 Deleted Sites 164 Cancel Restore 165 SharePoint Permissions 166 Restore Permissions Processes 166 Permissions restore is turned off 166 Permissions restore is turned on 166 Restore to the original location 166 Restore to new location 166 Permissions restore is turned on (overwrite) 167 How it works: 167 Microsoft 365 Permissions Update 168 Instructions 168 Recovery Testing 171 Requirements 171 Benefits 172 Limitations 172 Enable Recovery Testing 173 From Main Dashboard 173 From Device Properties 177 From Recovery Testing Dashboard 178 Recovery testing report 182 Monitor Recovery Testing Devices in Console 184 From Recovery Testing Dashboard 184 Searching 185 Filtering 185 Device recovery status 187 VDR checks time frame 187 Device restore time frame 187 Exporting 188 Manage Table Columns 189 From Main Dashboard 190 Accessing device properties 191 View Recovery Testing results and check screenshots 192 From Device Properties 193 From Main Dashboard 194 From Recovery Testing Dashboard 198 Recovery Testing Verification 200 Disabling Recovery Testing 201 From Main Dashboard 201 From Recovery Testing Dashboard 202 Customer management in Backup Management Console 204 Types of partners 204 Adding customers 205 Removing customers 208 Editing customers 208 User management in Backup Management Console 213 User roles 213 Adding users 215 Editing users 216 Removing users 216 Managing security officers 216 Single Sign-On 217 Single Sign-On 218 Single Sign-On 218 Console Update 218 Email Address Credentials 218 Single Sign-On URL Access https://sso.navigatorlogin.com 219 Duplicate Email Addresses 219 Existing Single Sign-On users 220 Two-Factor Authentication 220 Resetting 2FA 221 Software Only Partners 222 Product management in Backup Management Console 223 Product definition 223 Creating custom products 223 Custom product options 224 Editing products 226 Renaming products 227 Removing products 227 Backup profiles in Backup Management Console 228 Instructions 228 LocalSpeedVault settings in backup profiles 230 Removing and Deleting Profiles 231 Remove a Profile 231 Delete a Profile 232 Scheduled emails in Backup Management Console 234 Requirements 234 Setup instructions 234 Variables for the "Subject" field 235 How it works 235 Historical charts in Backup Management Console 237 Data export in Backup Management Console 238 How to Export 238 Configure Aggregated Device Statistics report 238 Configuring Maximum Value reports 240 Storage management guide 242 Cloud structure 243 Functions of a node 243 States of a node 243 Requirements and recommendations 245 Supported operating systems 245 Supported file system types 245 Storage Node Installer version 245 Recommended number of storage nodes 245 Hardware recommendations 245 Storage virtualization recommendations 246 Clusters 246 Custom SSL Certificates 246 Generate Certificate Signing Request (CSR) for SSL certificates 246 Storage node installation instructions 248 Install storage node on Linux 249 Installation parameters 250 Required parameters 250 Optional parameters 251 Remote connection settings for legacy backup clients 252 Install storage node on Windows 253 Settings for storage node installation 256 Updating and reconfiguring a storage node 258 Preparatory steps for versions prior to 16.2 259 Step 1: Stop the storage node service 259 Linux instructions 259 FreeBSD instructions 259 Windows instructions 259 Checking the storage node service name 259 Step 2: Stop related processes 259 Instructions for Linux and FreeBSD 260 Windows instructions 260 Update and reconfigure a storage node 261 Options 261 Instructions 261 Relocating a storage node to new hardware 263 Requirements 263 Instructions 263 Relocate storage node on GNU/Linux 264 Step 1: Copy the data 264 Step 2: Stop the storage node service 264 Step 3: Copy new data 264 Step 4: Create a user for storage node access 264 Step 5: Install storage node software to new hardware 265 Result 265 Relocate storage node on Windows 266 Step 1: Copy the data 266 Examples 266 Step 2: Stop the storage node service 266 Step 3: Copy new data 266 Step 4: Create a user for storage node access 266 Step 5: Install storage node software to new hardware 267 Managing private storage 268 Selecting partnership model for customers 268 Selecting storage pool for device 269 Storage Reporting 271 Viewing storage reports 271 Monitoring private storage 272 HTTPS port accessibility 272 Other tasks 272 Storage node service 273 Checking the storage node service name 273 Stopping the storage node service 273 Linux instructions 273 FreeBSD instructions 273 Windows instructions 273 Making sure the service has been stopped (optional) 273 Instructions for Linux and FreeBSD 273 Windows instructions 273 JSON-RPC API guide for N-able Backup 274 Making changes 274 Data format 274 Date and time format 274 Size format 275 Requirements for HTTP requests 275 How to use the Backup Manager JSON-RPC API schema 277 Recommendations 277 Schema sections 277 Constructing an API call 280 Authorization in JSON-RPC API 284 Required parameters 284 Sample request 284 Sample response 284 Device management methods in JSON-RPC API 286 Adding backup devices in JSON-RPC API 287 Required parameters 287 Optional parameters 287 AccountInfo child parameters 287 Optional HomeNodeInfo child parameters 288 Sample request 288 Sample response 289 Getting device info by name in JSON-RPC API 290 Required parameters 290 Optional parameters 290 Sample request 290 Sample response 291 Getting device info by ID in JSON-RPC API 292 Required parameters 292 Optional parameters 292 Sample request 292 Sample response 293 Enumerating Devices in JSON-RPC API 294 Required parameters 294 Sample request 294 Sample response 294 Enumerating Device Statistics in JSON-RPC API 296 Required parameters 296 AccountStatisticsQuery child parameters 296 Sample request 296 Sample response 297 Changing device properties in JSON-RPC API 300 Required parameters 300 Optional parameters 300 AccountInfo child parameters 300 Sample request 301 Sample response 301 Removing devices in JSON-RPC API 303 Required parameters 303 Sample request
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