S.O.P. – Step by Step Making Procedure ______

Objective: To achieve consistency across the brand and to better align our simple and clean Pacific Northwest feel.

Step by Step bed making Procedure for Hotel RL:

1. Bring clean linen Get clean linen from cart and place on chair or bench to avoid into guest room picking up dirt. from cart.

2. Spread out Spread out pad over the mattress covering it from head to . foot, smoothing out wrinkles or lumps.

3. Secure bottom Place flat sheet over mattress pad ensuring that it hangs even on all flat sheet. sides. At the base of the bed, tuck in the flat sheet under mattress.

Take the loose end of the sheet, and pull it straight up onto the bed,

forming a triangular fold. Tuck the hanging end of the sheet, under the mattress. Pull the triangular fold over the mattress and tuck neatly (hospital corner). Repeat on the other side of the bed. Neatly tuck both sides of the sheet under mattress.

4. Place 1 flat sheet, Place the flat sheet on the bed ensure that it is spread evenly on the and sides. Spread the duvet out on top of the sheet; leave 1 foot from duvet on the bed. head board. Fold the exposed second flat sheet (that is under the duvet) over the top of the duvet. Place the top of the duvet cover over the duvet facing the head of the bed. Tuck the duvet and flat sheet into the pocket of the duvet sheet cover. Make certain the top duvet cover is pulled down a quarter from the top of the bed.

At the base of the bed, tuck in the flat sheet, duvet, and duvet cover. Start from the center of the bed and work your way toward the corners.

Take the loose end of the flat sheet, duvet cover and duvet on one side of the foot of the bed and pull them straight up onto the bed, forming a triangular fold. Tuck the hanging end of the flat sheet, duvet cover and duvet under the mattress. Pull the triangular fold over the mattress and tuck neatly (hospital corner). Repeat on the other side of the bed. Neatly tuck both sides of the sheet, duvet cover and duvet that hang on the sides under mattress.

5. Prop and arrange Insert standard inside clean pillowcases. Do not place under pillows and shams chin or in mouth. Fold the open end of all pillowcases inward. Tuck on the bed. one side of the pillowcase across the end of the in an envelope fold. Stack pillows on top of each other (2 total stacks).

Place Euro pillows in side Euro shams. Lean euro pillow (s) in front of the sleeping pillows.

Place the single blue decorative pillow in front and center of the euro pillow (s).

Smooth wrinkles out of the pillowcases with your hand and straighten pillow tucks.

Note: Use King-sized pillows for King beds.

*King bed requires 4 King size pillows and 2 euro pillows. *Queen bed or Double bed requires 4 standard pillows and 1 euro. *1 decorative pillow.