Wednesday, May 16, 2012 EBACE Cabin Crew Symposium Agenda EBACE2012 TRANSPORTATION Visit us at 08:00 – 09:30 Registration booth 443, 08:30 – 16:00 EBACE Attendee, Exhibitor and Press & SHUTTLE BUS INFORMATION hall 6 Registration 09:30 – 09:45 Welcome by EBAA & NBAA Public Transportation We make your Halls 5 and 7 09:45 – 11:00 An Introduction to Cabin Crew Emergency EBACE Attendees are encouraged to ask for their free Geneva Transport Card 09:00 – 15:00 Static Display of Aircraft Open Training dreams come true. Geneva International Airport at their hotel upon check in to take advantage of Geneva’s easy-to-use public 11:00 – 12:00 Cabin Crew Catering transportation system. With the card, Attendees have free use of Geneva’s 09:00 – 16:00 Exhibit Halls Open entire public transportation network without restriction (bus, train and boat) 12:00 – 13:30 Lunch Halls 5, 6 and 7 for the entire duration of their stay in Geneva – including departure day. 10:00 – 11:00 Business Aviation as a Career: Crewing and 13:30 – 14:30 How to Prepare for the 2012 Olympics EBACE Shuttle Bus Information Support for Today and Tomorrow! 13:30 – 14:30 How to Prepare for a SAFA (Safety Assessment Hall 6, Meeting Room 2 for Foreign Aircraft) Ramp Check s EBACE hotels with direct Shuttle Bus service to Palexpo. Moderated by: Belarmino Gonçalves s Crowne Plaza Geneva s Mon-Repos Hôtel & Paradela, EBAA 14:30 – 15:30 Providing Top-of-the-Line Service in a Business Formerly Ramada Park Résidence Guest speakers: Victor Grove, PrivatAir; Markus Aviation Environment Blattner, TAG Aviation; and students from Sabena Hotel Geneve s Mövenpick Hotel & Casino Flight Academy (Brussels, Belgium), ENAC (Toulouse, 15:30 – 16:00 Break s Domaine de Divonne Geneva France) and IAAG/EPAG (Lille, France) s Holiday Inn Express – s NH Geneva Airport Are you a college student or a student pilot who is looking for a career in 16:00 – 17:00 A Review of the Successful Emergency Geneva Airport business aviation? This is your chance to meet experienced professionals, Evacuation of Air France Flight 358 s NH Rex s and hear what job opportunities are available in business aviation. 17:00 – 18:00 Symposium Summary and Roundtable Discussion Hotel Holiday Inn Thoiry – s Best Western Hôtel Geneva Airport - France 10:00 – 12:00 Business Aviation Across the World Chavannes-de-Bogis 18:00 – 19:00 Reception s Hall 6, Meeting Room 1 InterContinental Geneva s Business Park Hotel Moderated by: Don Spruston, International s La Réserve Genève Business Aviation Council (IBAC) Bag /Coat Check Guest speakers: Rui Aquino, Associação EBACE hotels with Shuttle Bus Service from the hotel to the public train Brasileira de Aviação Geral (ABAG); Sam Barone, Bag/coat checks will be located in Hall 7 and in the Hall 5 foyer near i station in downtown Geneva, where Attendees are encouraged to take Canadian Business Aviation Association (CBAA); Registration, and will be open as follows: the train to Palexpo. Steve Brown, NBAA; Fabio Gamba, EBAA; Ali Al Monday, May 14 07:30 – 19:00 Naqbi, Middle East Business Aviation Association i Auteuil Manotel i Hôtel Novotel (MEBAA); Jean-Noel Robert, Asian Business Tuesday, May 15 08:00 – 18:30 Design Hotel F6 Genève Centré Aviation Association (AsBAA); Kazunobu Sato Wednesday, May 16 07:30 – 16:30 i Japan Business Aviation Association (JBAA); and East–West Hotel i Hôtel Tiffany Cost: 3 CHF i Karan Singh, Business Aviation Association of India Hotel Edelweiss i Jade Manotel Join the leaders of business aviation associations from across the world as i First Aid Royal Manotel they detail the issues their associations face. i Epsom Manotel i Two First Aid stations will be available – one in Hall 6 (near Booth 1469) and i Hôtel Bristol i Grand Hôtel 09:30 – 18:00 EBACE Cabin Crew Symposium one in Hall 7 – during Move-In, Move-Out and Show Days. Contact: +41 (0) 22 Kempinski Geneva Hall 1, Room K i Hôtel d’Allèves 761 13 18; internal call: 1318. Kipling Manotel The increasingly global nature of business aviation activity demands the i i Hôtel de la Paix SixStars, from Lufthansa Technik VIP & Executive Jet highest levels of training for flight crews charged with the safety and Parking Solutions: Whether it’s our full-range offering or single security of passengers and aircraft. Flight attendants and cabin crew play GENEVA, SWITZERLAND Parking will be in the garages below Hall 5 and Hall 7 for a fee. . EBACE hotels with no EBACE Shuttle Bus Service. parts of our program, you always get exactly what you a critical role in the safety, security and operational processes of the flight need. Get in touch with us. department. This second annual EBACE Cabin Crew Symposium will address . Hôtel Cornavin . Starling Geneva Hotel issues relevant to passenger safety, onboard catering support and top-notch & Conference Center Lufthansa Technik AG . Hôtel Warwick Geneva POCKET AGENDA passenger service, and will offer a review of a real-life emergency that Formerly Crowne Plaza Marketing & Sales resulted in the successful evacuation of nearly 300 passengers. Hotel Geneva E-mail: [email protected] GENEVA Palexpo & Geneva INTERNATIONAL AIRPORT Separate Registration, although at no charge, and which does not include www.lufthansa-technik.com Registration for EBACE, but does include lunch and the closing reception, is Call us: +49-40-5070-5553 required for the EBACE Cabin Crew Symposium. Pocket Agenda Sponsored by: More mobility for the world

LHT_269_102x228_A_6_Stars_QR_S.indd 1 20.04.12 17:18 10:30 – 10:45 Break 09:15 – 09:30 Global Business Aircraft Market Update 09:00 – 10:00 Opening General Session: Business Aviation: 09:30 –11:00 SESAR: What Does Business Aviation EBACE2012 PROGRAM SCHEDULE Presented by: Don Dwyer, Guardian Jet Flying the Return to Growth Stand to Gain? 10:45 – 11:30 The Role of Training and Testing in Achieving Information is subject to change. Hall 1 Ballroom Hall 6, Meeting Room 1 Best in Class Standards 09:30 – 10:15 Business Aircraft Finance Update Moderated by: Ed Bolen, President and CEO, NBAA Moderated by: Pedro Vicente Azua, EBAA * Denotes speaker has been invited, but yet unconfirmed. Presented by: Richard Walsh, HP Presented by: Matthias Müller, GE Capital Corporate and Fabio Gamba, CEO, EBAA Guest speakers: Carlo des Dorides, European Aircraft EMEA Honored guests: Matthew Baldwin, European GNSS Agency; Jacek Krawczyk, European Economic 11:30 – 12:30 Local and Regional ATC Perspectives on Business IMPORTANT NOTICE: Registration for EBACE will be located in Halls 5 and Commission; Marian-Jean Marinescu, Member of the and Social Committee; Patrick Ky, SESAR Joint 7 at Palexpo. Due to construction on the patio area outside of Hall 6, EBACE Aviation Standards and the Effect of the 2012 10:15 – 10:45 Morning Networking & Coffee Break European Parliament; and Salvatore Sciacchitano, Undertaking; and Mark Wilson, NetJets Europe Shuttle Buses will drop off and pick up below Hall 5. There will be no access Olympics on Airspace Access 10:45 – 12:00 Building a Financial Model European Civil Aviation Conference High-level panelists will share their views on the progress of the Single to Exhibit Halls 5 or 6 from the Patio area outside Hall 6. Parking will be in Presented by: Brendan Kelly, NATS and Presented by: Jay Mesinger, J. Mesinger European Sky and the likely benefi ts and challenges of the SESAR program the garages below Hall 5 and Hall 7 for a fee. Unless noted otherwise, EBACE Speaker from Eurocontrol 10:00 Ribbon Cutting Corporate Jet Sales for the European sector. Education Sessions, EBACE Press Conference Rooms, at-Show publication Hall 1 Ballroom 12:30 – 13:30 Lunch 10:00 – 12:00 Pilatus PC12 M&O offices and EBACE Press Headquarters will be located in Hall 6. Simply follow 12:00 – 13:15 Lunch 10:00 – 18:00 Exhibit Halls and Static Display of Aircraft Open Hall 6, Meeting Room 2 the runway carpet from the Hall 6 entrance. The Opening General Session will 13:30 – 14:15 Reducing the Occurrences of Approach and Landing Halls 5, 6 and 7 and Geneva International Airport 13:15 – 14:15 Structuring Deals again be held in the Ballroom in the Hall 1 Conference Center. Accidents and Runway Excursions 11:00 – 14:00 Presented by: Aoife O’Sullivan, Gates & Partners Bombardier Service Center Network Customer Connection Lunch/Meeting 14:15 – 15:15 Fatigue Management for Safe Operations 12:00 – 13:00 Deep-Dive into the Jeppesen Mobile FliteDeck Saturday, May 12 14:15 – 15:15 Tax and Regulatory Update Hall 1, Room F Presented by: Uwe Marx, Aero-Dienst Session Sponsored by: Jeppesen Aviation Presented by: Derek Bloom, Capital Legal Services; Hall 6, Meeting Room 1 11:15 –12:45 EU-ETS: Here to Stay Despite the Turbulence – 15:15 – 15:30 Break Ian Clark, Clark Ricketts, LLP; Scott McCreary, 09:00 – 18:00 Exhibitor and Press Registration Join Jeppesen strategists and developers to dive into the workings of the Are You Ready? Will ICAO and CAEP Lead the McAfee & Taft; and Inez Amaral de Sampaio, Halls 5 and 7 Jeppesen Mobile FliteDeck app. Learn shortcuts and best practices, and Way Forward for Global Solutions? 15:30 – 16:15 The Role of SMS in Enhancing Safety Sampaio e Katalan Advogados for Small Operators understand how this product maximizes efficiency and organization in and Hall 6, Meeting Room 1 Presented by: Simon Roberts, UK CAA; 15:15 – 15:45 Afternoon Networking & Coffee Break outside of the cockpit. Bring your iPad/mobile device, as well as your ideas Moderated by: Guy Viselé, EBAA Sunday, May 13 – EBACE Press Day TAG Aviation; Malcolm Rusby, TAG; and Joji Waites, UK CAA for product enhancements for future releases. The Jeppesen Mobile FliteDeck Guest speakers: Martina Becher, 15:45 – 17:00 Importing and Exporting Aircraft is available in the iTunes app store and is included with a Jeppesen charting Steve Brown, NBAA; Yolanda Villar Ruberte, 08:30 – 18:00 Attendee, Exhibitor and Press Registration 16:15 – 17:00 Emergency Response Planning – Are You Ready Presented by: Kevin Austin, Aero Law Group; subscription. This interactive session will be geared towards professional European Commission; and Andrew Watt, Eurocontrol Halls 5 and 7 for the Unexpected? Rodolfo Baviera, Bizjet SA; Jason Liao, China pilots and owner-operators alike. This Session will include a debate on the implementation of the European Presented by: Aoife O’Sullivan, Gates & Partners Business Aviation Group; and Captain Rohit Kapur, Union Emissions Trading Scheme (EU ETS) and ICAO’s ongoing work, and 08:30 – 17:00 EBACE Safety Workshop Business Aircraft Operators Association 14:30 – 15:45 Runway Capacity Planning and Non-Scheduled a discussion on the contributions of the European Commission, the U.S. Hall 1, Room K 17:00 Open Forum & Adjournment Operations – A Contradiction in Terms? Federal Aviation Administration and European users. The EBACE Safety Workshop, developed primarily for professionals in Presented by: Brian Humphries, EBAA and 17:00 Closing Comments & Conference Evaluation Hall 6, Meeting Room 1 the business aviation community in Europe, is an effort to provide critical Doug Carr, NBAA Moderated by: Rohit Jaggi, Financial Times 12:00 – 17:00 Gulfstream Operators’ Forum information and training that is directly related to human performance. Eight European Hall 1, Room K 13:00 – 14:30 EBACE Press Luncheon (by invitation) Guest speakers: Matthew Baldwin, out of ten accidents are caused by human failure, not equipment failure. 17:00 – 18:00 Closing Cocktail Reception & EBAA Safety Awards Commission; Olivier Boulnois*, DGAC; Fabio Gamba, Sponsored by: Dassault Aviation 13:30 – 14:30 NBAA Coffee Social Workshop Sessions will be presented by subject matter experts and will EBAA; and Giommaria Uggias, Member European Booth 1813 provide insight, knowledge, critical information and training directly related 14:30 – 18:00 EBACE Press Afternoon Parliament 08:30 – 17:00 EBACE International Aircraft Transactions Whether you are a long-time Member, new to NBAA, or just looking to find to human performance. The EBACE Safety Workshop is neither aircraft nor Exhibit Halls 5, 6 and 7 and Geneva International Airport Join this discussion on the latest Commission proposals on slot acquisition Conference out more about the Association, we invite you to join us for a coffee and manufacturer specific, and will include information that is applicable to any Hall 1, Room F Viewing of Exhibits and the Static Display of Aircraft by accredited and ground handling and how business aviation will fit in the new procedures. networking social in the NBAA Headquarters Stand. Meet NBAA President aircraft fl own. It is being offered at no charge. The Safety Workshop will Join the world’s leading experts for an in-depth examination of financial, media personnel. 16:00 – 17:30 Southern and Eastern Europe: Opportunities and CEO Ed Bolen along with representatives from NBAA’s Staff, network challenge you to change the way you think about safety. cultural, legal, and transactional issues that impact buyers and sellers of Amidst Challenges with other Members and industry peers, and learn how the benefits of Separate Registration, although at no charge, and which does not include business aircraft. Case studies based on actual international transactions will be Monday, May 14 Hall 6, Meeting Room 1 NBAA Membership can help make your business even safer and more Registration for EBACE, but does include Workshop materials, lunch and the used to illustrate the tax, legal, cultural, and transactional components you will Moderated by: Taunya Renson, FlyCorporate successful. It’s also a great opportunity to get your questions answered, closing reception, is required for the EBACE Safety Workshop. encounter in cross-border deals. Aircraft acquisition consultants, aircraft brokers, Guest speakers: Vitus Eckert, JetAlliance; share ideas for new benefits and services, and provide us with feedback on aviation legal, tax and financial advisors, as well as prospective aircraft owners 08:00 – 18:00 Attendee, Exhibitor and Press Registration David Marsh, Eurocontrol; and Mikhail Titov, RUSAERO your overall NBAA experience. Plus, once you’ve enjoyed your afternoon EBACE Safety Workshop Agenda are invited to attend this valuable education seminar. Halls 5 and 7 Do you fly to the southern and eastern European borders? Or are those routes coffee break, you’ll have a chance to get your commemorative EBACE photo A separate payment and Registration, which includes Registration for EBACE, 08:30 – 09:00 Registration in your future planning? Discover what opportunities there might be, and what taken and drop your card for a chance to win one free pass to NBAA2012 in continental breakfast, lunch and Conference materials, is required for this one- 08:30 – 09:00 EBACE Opening General Session Continental Breakfast challenges await you. Orlando. We look forward to meeting you! 09:00 – 09:30 Welcome, Introductions & Business Aviation day Conference. Registration fee: $595 for EBAA and NBAA Members. Outside Hall 1 Ballroom Safety Overview 14:30 – 16:00 Curtailing Illegal Flights Complimentary cafe and croissants will be served outside the Opening Presented by: Brian Humphries, EBAA; Doug Carr, EBACE International Aircraft Transactions Conference Agenda Tuesday, May 15 Hall 6, Meeting Room 1 General Session. NBAA; Don Spruston, IBAC; and Joji Waites, 08:30 – 09:00 Registration & Continental Breakfast Moderated by: Aoife O’Sullivan, Gates & Partners UK CAA-BASP 08:30 – 18:00 EBACE Attendee, Exhibitor and Press Registration Guest speakers; Gary Garofalo, Garofalo, Goerlich, 09:00 – 09:15 Welcome & Introduction Halls 5 and 7 Hainbach P.C.; Maxime Coffin*, DGAC; Willy Sigl, 09:30 – 10:30 Professionalism: Are We As Good As We Think? Presented by: Rodolfo Baviera, Bizjet SA and Chairman EASA; and Oliver King, Avinode What Would a Gold Standard Look Like? of EBAA Board of Governors 09:00 – 18:00 Exhibit Halls and Static Display of Aircraft Open Why should we care about illegal flights? What is their impact? What are Presented by: Captain Rod Sears, Cranfield Halls 5, 6 and 7 and Geneva International Airport the solutions? The panelists will answer these questions and many more on this important issue.