DWP Information, Governance and Security Directorate
Mr Michael Roberts Address Dunstanburgh House (by email) BP5201 Benton Park View Newcastle upon Tyne NE98 1YX Telephone 0191 2168172
Website www.dwp.gov.uk Email [email protected] Date: 3rd August 2012
Our ref: 2883 (2012)
Dear Mr Roberts
Thank you for your Freedom of Information request received on 23rd July 2012. You asked for the following:
Since the introduction of the Work Programme how many JSA entitlement doubt referrals (WP10 forms) have been raised by the following Providers listed below:
Ingeus Deloitte Seetec CPA 1 – East of England
Ingeus Deloitte A4e CPA 2 – East Midlands
Ingeus Deloitte Reed Maximus CPA 3 – West London
CDG Seetec A4e CPA 4 – East London
Ingeus Deloitte Avanta CPA 5 – North East
Ingeus Deloitte A4e CPA 6 – North West – Merseyside, Halton, Cumbria and Lancashire
G4S Avanta Seetec CPA 7 – North West – Greater Manchester, Cheshire & Warrington
Working Links Ingeus Deloitte CPA 8 – Scotland
A4e Maximus CPA 9 – South East – Thames Valley and Hampshire and Isle of Wight
G4S Avanta CPA 10 – South East – Surrey, Sussex and Kent
Working Links Prospects CPA 11 – South West – Devon and Cornwall, Somerset and Dorset
Rehab Group JHP CPA 12 – South West – Gloucestershire, Wiltshire and West of England
Working Links Rehab Group CPA 13 – Wales
Intraining EOS Pertemps CPA 14 – West Midlands – Birmingham, Solihull and Black Country
SERCO ESG CPA 15 – West Midlands – Coventry and Warwickshire, Staffordshire and the Marches
BEST Ingeus Deloitte CPA 16 – West Yorkshire
SERCO A4e CPA 17 – South Yorkshire
Intraining G4S CPA 18 – North East Yorkshire and the Humber
For each Provider how many of the JSA entitlement doubts referrals they raised resulted in:
No further action
or
Disentitled
If possible please provide the information broken down according to CPA, or just by each Provider name if not.
Please see the attached document (FOI_2833.xls). This report covers the number of Work Programme compliance doubts referred to Job Centre Plus (JCP) for Jobseekers Seekers Allowance (JSA) recipients up to the end of January 2012. The information relates to the number of doubts raised rather than the number of individuals. Please note that the data supplied are derived from unpublished management information which was collected for internal Departmental use only, and have not been quality assured to National Statistics or Official Statistics publication standard. They should therefore be treated with caution.
You may also be interested in the following website which contains guidance around delivering the Work Programme, in particular Chapter 6 which looks at raising compliance doubts. http://www.dwp.gov.uk/supplying-dwp/what-we-buy/welfare-to-work-services/provider- guidance/work-programme-provider.shtml
Additionally, you may be interested to know that the Department currently publishes a wide range of statistics on benefit claimants and sanctions both in its monthly Statistical Summary and through the Tabulation Tool which allows you to design your own tables.
Paragraph 1.7 of the May 2012 Statistical Summary contains a summary of Jobseeker’s Allowance referrals and disallowance decisions – see: http://statistics.dwp.gov.uk/asd/index.php?page=statistical_summaries
To produce more detailed tables of referrals and adverse decisions, go to the Tabulation Tool page at http://research.dwp.gov.uk/asd/index.php?page=tabtool , and scroll down to select “Click here for JSA Sanction & Disallowance Decision Stats”. Then make your choices to construct the table you require. Some points to note when using this Tabulation Tool are: Referrals for fixed length sanctions, varied length sanctions and entitlement decisions are tabulated separately; The statistics are cumulative showing totals from April 2000 to the month of data extract, except for those tables where a time series has been specified; Tables based on referrals count every time a referral is made (there may be more than one referral per individual). Tables show the numbers of referrals to a decision maker – to tabulate the number of sanctions or disallowances, select “whether adverse” as a row, column or subsetting variable.
For example, the following table, available via the Tabulation Tool, provides information on referrals made for fixed length sanctions (by number of referrals) and reason for referral (including Failed to Participate in Work Programme) by whether a decision was Adverse: http://83.244.183.180/sanction/sanction/LIVE/dec_fix_dec/q_2gp/dct_gp/a_stock_r_q_2gp_ c_dct_gp_jan12.html
If you have any queries about this letter please contact me quoting the reference number above.
Yours sincerely
Freedom of Information Team Information, Governance and Security Directorate Department for Work and Pensions ------Your right to complain under the Freedom of Information Act
If you are not happy with this response you may request an internal review by e-mailing freedom-of- [email protected] or by writing to DWP, Central FoI Team, Caxton House, Tothill Street, SW1H 9NA. Any review request should be submitted within two months of the date of this letter.
If you are not content with the outcome of the internal review you may apply directly to the Information Commissioner’s Office for a decision. Generally the Commissioner cannot make a decision unless you have exhausted our own complaints procedure. The Information Commissioner can be contacted at: The Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire SK9 5AF www.ico.gov.uk