October/Octubre 2015 47th MEDCRUISE GENERAL ASSEMBLY eCruises news ONLINE

47th MedCruise General Assembly 1 eCruises news October/Octubre 2015 Noticias del sector / Industry news eCruises news ONLINE

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ONLINE ejecutivos de navieras, Septiembre/September 2013 NOTICIAS DEL SECTOR / INDUSTRY NEWS agentes de viajes, eCruises puertos y empresas ONLINE news La demanda turística internacional supera las del sector. expectativas en la primera mitad de 2013

Las llegadas de turistas internaciona les crecieron un 5% durante la primera mitad de 2013, en comparación con el- En un entorno económico mundial toda mismo periodo de 2012, llegándose a vía desigual, los resultados fueron positi- - los casi 500 millones, según los datos vos en todas las regiones y subregiones, más mediocres en comparación con el que acaba de difundir la OMT. El cre aunque el cuadro global fue variado. Euro vigoroso crecimiento de anteriores años. cimiento estuvo por encima de la pre pa (+5%) sorprendió con unos resultados América Central (+4%) tuvo resultados - dicción formulada a principios de año- mejores de lo previsto, impulsados por Eu- mejores que la media de la región, mien- (entre +3% y +4%) y está superando- ropa Central y Oriental (+10%), así como tras que el número de llegadas se mantuvo también la tendencia de la previsión a por la Europa Meridional y mediterránea constante en el Caribe y América del Sur. largo plazo que figura en el informe de (+6%). La región de Asia y el Pacífico En África (+4%), el crecimiento de los la OMT Tourism Towards 2030 (El turis (+6%) también superó las expectativas, últimos años se mantuvo durante la pri mo hacia 2030) (+3.8% al año). impulsada por el Sureste Asiático (+12%) mera mitad de 2013 debido a la continua Más información - - y Asia Meridional (+7%). En cambio, los recuperación del Norte de África (+4%) y Los destinos turísticos del mundo recibie- resultados estuvieron por debajo de lo a los positivos resultados de los destinos ron en los seis primeros meses de 2013 previsto en las Américas (+2%), al quedar subsaharianos (+4%). alrededor de 494 millones de visitantes se América del Sur y el Caribe rezagadas. Oriente Medio se recuperó después de - que pernoctaron, según la edición preli El primer semestre suele contabilizar nor dos años de crecimiento negativo, con un incremento estimado de las llegadas in- [email protected] minar del Barómetro OMT del Turismo malmente alrededor del 45% del total de - Mundial difundida con ocasión de la vigé - llegadas del año (los meses de temporada ternacionales del 13%. Sin embargo, los sima Asamblea General de la OMT. Estas alta del hemisferio Norte, julio y agosto, resultados deberían tomarse con precau cifras significan un crecimiento del 5% -o corresponden al segundo semestre). Se ción, ya que el crecimiento es bastante - 25 millones de turistas internacionales espera que el crecimiento continúe en desigual entre destinos y, además, la eva más que en el mismo periodo de 2012. El la segunda mitad de 2013, aunque a un luación se basa en datos todavía limitados Tenerife Cruise - crecimiento fue más significativo en los ritmo que se ralentizará gradualmente. La y que solo llegan hasta junio. destinos de economías emergentes (+6%) OMT prevé que 2013 termine en un 4% o que en las avanzadas (+4%), una tenden ligeramente por encima, superando así la El gasto turístico crece impulsado por cia que ha caracterizado al sector durante estimación inicial para el año. las economías emergentes muchos años. - Los mercados emisores de las economías «El hecho de que el turismo internacio Asia y el Pacífico y Europa a la cabeza emergentes siguen generando crecimien nal creciera por encima de las expectati La región de Asia y el Pacífico (+6%) regis- to en los destinos turísticos de economías - vas confirma que viajar forma parte ya de- tró un fuerte crecimiento, protagonizado emergentes y avanzadas por igual. los patrones de consumo de un número- por el aumento de las llegadas al Sureste China (+31%) y Rusia (+22%) fueron, de creciente de personas, tanto en las econo Asiático (+12%), una subregión que man- los diez mercados emisores más impor Forum 2015tiene el extraordinario impulso de los últi- tantes del mundo, los que lideraron el cre- mías emergentes como en las avanzadas», - afirmó el Secretario General de la OMT,- mos años, y Asia Meridional (+7%). cimiento del gasto en viajes al extranjero Taleb Rifai. «Se pone así de relieve la ne En Europa, las llegadas de turistas inter durante la primera mitad de 2013. Fuera cesidad de situar al turismo en el lugar que nacionales aumentaron un 5%, a pesar de de esos diez, Brasil recupera su impulso - merece como uno de los pilares clave del- la subsistencia de las dificultades econó- con un aumento del 15% después de un desarrollo socioeconómico, puesto que micas. El crecimiento estuvo encabezado 2012 moderado. es uno de los que más aportan al creci por la Europa Central y Oriental (+10%) El gasto procedente de mercados tradi- miento económico, las exportaciones y el y por la Europa Meridional y mediterránea cionales, por otra parte, fue más modesto. empleo». - (+6%). Canadá (+3%) y Francia (+2%) lideraron DIRECTORA GENERAL ADJUNTA ALas DIRECCIÓN Américas (+2%) informaron en la pri- el grupo, seguidos deDPTO. Estados Unidos, Ale FINANCIERO DESARROLLO DEL TURISMO DEmera mitad CRUCEROSde 2013 de unos resultados mania y el Reino Unido, que no registraron - 1 variaciones, y de Japón, Australia e Italia, Virginia López Valiente Cristina López que arrojaron cifras [email protected] • 1 [email protected] TENERIFE UNA [email protected] DE FUTURO REDACCIÓN PUBLICIDAD Es un producto Jorge González [email protected] Julián Peñuela [email protected] PRODUCCIÓN Oficinas Centrales Sergio Martos Where the cruise things are… COLABORADORES REDACCIÓN Rosa de Lima, 1 Patricia Castán MARKETING Edificio Alba Arturo Paniagua Lola Díaz 28290 Las Matas - Madrid [email protected] [email protected] Tel.: +34 91 6306499

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www.cruisesnews.es2 eCruises news Oct./Octubre 2015 47th MEDCRUISE GENERAL ASSEMBLY

47th MedCruise General Assembly

MedCruise, la asociación de los MedCruise, the association of puertos del Mediterráneo, celebró Mediterranean ports, celebrated its su 47ª Asamblea General en Olbia, 47th General Assembly in Olbia, Cerdeña, del 14 al 17 de octubre de Sardinia from 14-17 October 2015, representantes de los puertos y 2015, representatives of ports and destinos de la asociación tuvieron la destinations of the association had the oportunidad de debatir sobre el futuro opportunity to discuss about the future de la industria de cruceros en la región. of the cruise industry in the region.

3 eCruises news Oct./Octubre 2015 47th MEDCRUISE GENERAL ASSEMBLY

MedCruise, the organisation that promotes the Mediterranean as cruise destination, celebrate its 47th General Assembly in Olbia, Sardinia from 14-17 October 2015

The MedCruise General Assem- bly, and related activities were followed by 120 participants, in- cluding 10 cruise lines represen- tatives that enjoyed a series of discussions and three sessions of B2B meetings advancing business and more calls in the future. The prelude of the event was the Mediterranean regional meeting of the pan-European dialogue be- tween cruise lines, port, and des- tination stakeholders, that was organized by the European Com- mission at the eve of the Med- Cruise General Assembly. Several issues were addressed during the three days agenda fo-

4 eCruises news Oct./Octubre 2015 47th MEDCRUISE GENERAL ASSEMBLY

Esteemed guests - Cruise Line representatives Esteemed guests Cruise Line representatives

Kyriakos (Kerry) Anastassiadis CEO Celestyal Cruises

Kyriakos (Kerry) Anastassiadis is the CEO of Celestyal Cruises and also a member of the Executive Committee of CLIA (Cruise Lines International Association) Europe. Prior to joining Celestyal Cruises, Kerry distinguished himself as General Manager, CEO and President at renowned corporations such as The Coca-Cola Company, Procter & Gamble, Polaroid and Aujan Industries. With Greek and English being his mother tongues, Mr. Anastassiadis is also fluent in French, Italian and Portuguese. Born in the Democratic Republic of Congo and raised in Southern Africa, Kerry studied Commerce at the University of Witwatersrand and obtained a postgraduate title in Market ResearchEsteemed and Advertising. guests CruiseEsteemed Line representatives guests Cruise Line representatives KyriakosFederico Bartoli (Kerry) Anastassiadis CEOHead of Itinerary Planning CelestyalKyriakosCosta Crociere Cruises (Kerry) Anastassiadis CEO AfterCelestyalKyriakos having (Kerry) Cruises reached Anastassiadis a bachelor is degree the CEO in of Economic Celestyal and Cruises a Master and also degree a member focus on of development the Executive of Committee relationship of CLIAmarketing, (Cruise I beganLines International my career in MaconiAssociation) Communication Europe. Prior as Businessto joining Analyst Celestyal where Cruises, I worked Kerry for distinguished three years. himself as General Manager, InCEOKyriakos 2003 and I Presidentbegan(Kerry) my Anastassiadis at experience renowned iniscorporations theCosta CEO Crociere, of Celestyalsuch where as The Cruises I haveCoca-Cola andhad alsomany Company, a memberroles: Procter Business of the & Gamble, ExecutiveAnalyst Polaroid in Committee the Business and Aujan of CLIAIntelligence Industries. (Cruise andWithLines Datawarehouse, Greek International and English Association) Decision being hisMaking Europe.mother Support tongues, Prior beforeto joiningMr. AnastassiadisAnalyst Celestyal and afterwards Cruises, is also fluent Kerry Manager in distinguished French, in Revenue Italian himself and Management Portuguese. as General department. Born Manager, in the FromDemocraticCEO and 2013 President I becameRepublic at Head ofrenowned Congo of Itinerary and corporations raised Planning. in Southern such as The Africa, Coca-Cola Kerry studied Company, Commerce Procter &at Gamble, the University Polaroid of and Witwatersrand Aujan Industries. and ThisobtainedWith isGreek my a postgraduate and actual English role: being I’m title responsible in his Market mother Research for tongues, recommending and Mr. Advertising.Anastassiadis the optimal is also fleet fluent deployment in French, and Italian to designand Portuguese. the detailed Born plan, in th toe coordinateDemocratic allRepublic relevant of Congo stakeholders and raised in theirin Southern participation Africa, toKerry the studied process, Commerce manage itineraryat the University changes of and Witwatersrand supervise their and implementationobtained a postgraduate in all Company’s title in Market systems. Research and Advertising.

FedericoSander Groothuis Bartoli HeadDirector, of Itinerary Marine Operations Planning CostaFedericoWindstar Crociere Cruises Bartoli Head of Itinerary Planning AfterCaptainCosta having Crociere Sander reached Groothuis a bachelor has been degree with inWindstar Economic Cruises and asince Master 2009 degree as Director focus onMarine development Operations. of relationship In this role, hemarketing, manages, I beganfleet captains, my career port in operations,Maconi Communication fuel procurement, as Business deck department Analyst where and Iitinerary worked forplanning. three years. Since joining he InhasAfter 2003 sailed having I began as Captainreached my experience ona bachelor their vessels in degree Costa through Crociere,in Economic the where Mediterranean and I have a Master had Sea, manydegree Caribbean roles: focus Business Sea,on development and AnalystPacific Ocean. inof therelationship Business marketing,Intelligence I andPriorbegan Datawarehouse, to my Windstar career in Cruises, Maconi Decision Sander Communication Making spent Support fifteen as beforeBusiness years Analyst with Analyst Holland and where afterwards America I worked LineManager for advancing three in Revenueyears. from Managementcadet to StaŸ department.Captain. He FromreceivedIn 2003 2013 I abegan I Bachelor’sbecame my experienceHead Degree of Itinerary in in Maritime Costa Planning. Crociere, Science where from I thehave Hogeschool had many roles: Zeeland Business in Vlissingen, Analyst Netherlandsin the Business and Intelligence a Master’s ThisDegreeand Datawarehouse, is in my Maritime actual role:Economics Decision I’m responsible Making and Logistics Support for recommending from before Erasmus Analyst University the and optimal afterwards in fleetRotterdam, deploymentManager . in Revenue and to design Management the detailed department. plan, to coordinateFrom 2013 I allbecame relevant Head stakeholders of Itinerary Planning. in their participation to the process, manage itinerary changes and supervise their implementationThis is my actual in role:all Company’s I’m responsible systems. for recommending the optimal fleet deployment and to design the detailed plan, to coordinate all relevant stakeholders in their participation to the process, manage itinerary changes and supervise their implementation in all Company’s systems.

BruceSander Krumrine Groothuis Director,Vice-President, Marine Shore Operations Operations Europe & Exotics PrincessWindstarSander Cruises Cruises Groothuis – - Seabourn Director, Marine Operations CaptainBruceWindstar Krumrine Sander Cruises isGroothuis the Vice-President has been ofwith Shore Windstar Excursions Cruises for thesince world’s 2009 two as Directormost famous Marine premium Operations. cruise In lines, this Princess role, he manages,Cruises and fleetHolland captains, America port Line, operations, and the world’s fuel procurement, most famous deckultra-luxury department cruise and line, itinerary Seabourn. planning. His responsibilities Since joining include Windstar over 8,000Cruisesunique he hasCaptainshore sailed excursions Sander as Captain Groothuisoperated on theiron has 44 vessels beencruise with ships through Windstar sailing the across MediterraneanCruises the sinceglobe. 2009 ThisSea, worldwideasCaribbean Director scope Sea, Marine andcovers Operations. Pacific over Ocean.600 ports,In this over role, 135 he co manages,untries and Priorfleetall seven captains,to Windstarcontinents. port Cruises, Bruceoperations, is Sanderalso fuelresponsible spent procurement, fifteen for Shore years deck Operations withdepartment Holland for Princess and America itinerary Cruises Line inplanning. advancingAsia. This Since includes from joining cadet operational Windstarto StaŸ oversight Captain. Cruises for Hehe the receivedhasdeployment sailed a as Bachelor’sof Captain Princess on Degreeships their in vessels inboth Maritime China through and Science Japanthe Mediterranean fromdedicated the Hogeschoolto serving Sea, Caribbean these Zeeland growing Sea, in and Vlissingen,national Pacific markets. Ocean. Netherlands Bruce is and a 35 a year Master’scruise DegreePriorindustry to in Windstarveteran. Maritime During Cruises, Economics his Sandercareer and he spent Logistics has held fifteen a from number years Erasmus of with positions, UniversityHolland both America onboard in Rotterdam, Lineand ashore, advancing Netherlands. in the fromHotel, cadet Marine, to Shore StaŸ OperationsCaptain. He and receivedShore Excursion a Bachelor’s departments. Degree He in has Maritime a bachelor’s Science degree from in thehistory Hogeschool from Stonehill Zeeland College, in Vlissingen, an MBA from Netherlands Pepperdine andUniversity, a Master’sand a TotalDegree Quality in Maritime Management Economics degree and from Logistics UCLA. from Erasmus University in Rotterdam, Netherlands.

5 DustinBruce Krumrine Nason Director, Vice-President, Worldwide Shore Port Operations Operations Europe & Exotics RoyalPrincessBruce Caribbean Cruises Krumrine Ltd.– Holland America Line - Seabourn Vice-President, Shore Operations Europe & Exotics PrincessBruceDustin Krumrine Nason Cruises is the is –the Director, Holland Vice-President Worldwide America of LinePort Shore Operations - Seabourn Excursions for Royalfor the Caribbean world’s two Ltd., most Celebrity famous Cruises, premium and Azamara cruise lines, Club ,overseeing Cruises and Hollandthe cruise America industry’s Line, largest and theconsolidated world’s most Port famousOperations ultra-luxury department. cruise Dustin line, manages Seabourn. 36 Hisships responsibilities in over 400 ports include in 107 over countr 8,000iesunique around Bruceshorethe world excursionsKrumrine for Royal is operated theCaribbean Vice-President on 44Cruises cruise Ltd.of ships Shore (RCL) sailing Excursions across forthe theglobe. world’s This two worldwide most famous scope covers premium over cruise 600 ports, lines, over Princess 135 co Cruisesuntries and HollandallPrior seven to joining America continents. RCL Line, in Bruce 2005, and isDustinthe also world’s responsible was amost Manager famousfor Shore for PriceWaterhouseCoopersultra-luxury Operations forcruise Princess line, Seabourn. Cruisesin their Assurancein Asia. His responsibilities This and includes Business operational include Advisory over oversight Services 8,000unique forgroup. the deploymentHeshore holds excursions a B.A. of inPrincess operatedHistory ships from on 44in the cruiseboth University China ships andsailing of Florida, Japan across dedicatedand the an globe. M.B.A. to serving Thisin International worldwide these growing scopeBusiness coversnational and over M.S.markets. 600 Computer ports, Bruce over Informatio is 135 a 35co untriesyearn Systemscruise and industryfromall seven the veteran.Universitycontinents. During of Bruce Miami. his is careeralso responsible he has held for a Shorenumber Operations of positions, for bothPrincess onboard Cruises and in ashore, Asia. This in the includes Hotel, Marine, operational Shore oversight Operations for andthe Shoredeployment Excursion of Princess departments. ships in He both has China a bachelor’s and Japan degree dedicated in history to serving from Stonehill these growing College, national an MBA markets. from Pepperdine Bruce is University, a 35 yearcruiseand a Totalindustry Quality veteran. Management During his degree career from he has UCLA. held a number of positions, both onboard and ashore, in the Hotel, Marine, Shore Operations and Shore Excursion departments. He has a bachelor’s degree in history from Stonehill College, an MBA from Pepperdine University,and a Total Quality Management degree from UCLA.

Dustin Nason Director, Worldwide Port Operations RoyalDustin Caribbean Nason Ltd. Director, Worldwide Port Operations RoyalDustin CaribbeanNason is the Ltd. Director, Worldwide Port Operations for Royal Caribbean Ltd., Celebrity Cruises, and Azamara Club Cruises,overseeing the cruise industry’s largest consolidated Port Operations department. Dustin manages 36 ships in over 400 ports in 107 countries around Dustinthe world Nason for Royal is the CaribbeanDirector, Worldwide Cruises Ltd. Port (RCL) Operations for Royal Caribbean Ltd., Celebrity Cruises, and Azamara Club Cruises,overseeing Priorthe cruise to joining industry’s RCL in largest 2005, Dustin consolidated was a ManagerPort Operations for PriceWaterhouseCoopers department. Dustin manages in their Assurance 36 ships in andover Business 400 ports Advisory in 107 countr Servicesies around group. Hethe holdsworld a for B.A. Royal in History Caribbean from Cruises the University Ltd. (RCL) of Florida, and an M.B.A. in International Business and M.S. Computer Information Systems fromPrior tothe joining University RCL in of 2005, Miami. Dustin was a Manager for PriceWaterhouseCoopers in their Assurance and Business Advisory Services group. He holds a B.A. in History from the University of Florida, and an M.B.A. in International Business and M.S. Computer Information Systems from the University of Miami. Esteemed guests Cruise Line representatives

Kyriakos (Kerry) Anastassiadis CEO Celestyal Cruises

Kyriakos (Kerry) Anastassiadis is the CEO of Celestyal Cruises and also a member of the Executive Committee of CLIA (Cruise Lines International Association) Europe. Prior to joining Celestyal Cruises, Kerry distinguished himself as General Manager, CEO and President at renowned corporations such as The Coca-Cola Company, Procter & Gamble, Polaroid and Aujan Industries. With Greek and English being his mother tongues, Mr. Anastassiadis is also fluent in French, Italian and Portuguese. Born in the Democratic Republic of Congo and raised in Southern Africa, Kerry studied Commerce at the University of Witwatersrand and obtained a postgraduate title in Market Research and Advertising.

Federico Bartoli Head of Itinerary Planning Costa Crociere

After having reached a bachelor degree in Economic and a Master degree focus on development of relationship marketing, I began my career in Maconi Communication as Business Analyst where I worked for three years. In 2003 I began my experience in Costa Crociere, where I have had many roles: Business Analyst in the Business Intelligence and Datawarehouse, Decision Making Support before Analyst and afterwards Manager in Revenue Management department. From 2013 I became Head of Itinerary Planning. This is my actual role: I’m responsible for recommending the optimal fleet deployment and to design the detailed plan, to coordinate all relevant stakeholders in their participation to the process, manage itinerary changes and supervise their implementation in all Company’s systems.

Sander Groothuis Director, Marine Operations Windstar Cruises

Captain Sander Groothuis has been with Windstar Cruises since 2009 as Director Marine Operations. In this role, he manages, fleet captains, port operations, fuel procurement, deck department and itinerary planning. Since joining Windstar Cruises he has sailed as Captain on their vessels through the Mediterranean Sea, Caribbean Sea, and Pacific Ocean. Prior to Windstar Cruises, Sander spent fifteen years with Holland America Line advancing from cadet to StaŸ Captain. He received a Bachelor’s Degree in Maritime Science from the Hogeschool Zeeland in Vlissingen, Netherlands and a Master’s Degree in Maritime Economics and Logistics from Erasmus University in Rotterdam, Netherlands.

Bruce Krumrine Vice-President, Shore Operations Europe & Exotics Princess Cruises – Holland America Line - Seabourn MichelBruce Krumrine Nestour is the Vice-President of Shore Excursions for the world’s two most famous premium cruise lines, Princess Cruises and ViceHolland President, America GlobalLine, and Port the and world’s Destination most famous Development ultra-luxury - EUROMED cruise line, Seabourn. His responsibilities include over 8,000unique Carnivalshore excursions Corporation operated & PLC on 44 cruise ships sailing across the globe. This worldwide scope covers over 600 ports, over 135 countries and all seven continents. Bruce is also responsible for Shore Operations for Princess Cruises in Asia. This includes operational oversight for the Micheldeployment Nestour, of Nestour Princess Vice President, ships in bothGlobal China Port and and Japan Destination dedicated Development to serving these joined growing Carnival national Corporation markets. & plc Bruce in 2012. is a 35 yearcruise ViceHeindustry is President,also veteran. the Managing Global During Port his Director career and Destination heof Barcelonahas held a Development numberCruise Terminal of positions, - EUROMED SLU, both the onboard cruise and terminal ashore, located in the Hotel, in Barcelona, Marine, Shore extended Operations in 2014 and e CarnivalandShore under Excursion Corporation Carnival departments. Corporation & PLC He Oct./Octubre& has plc a concession bachelor’s degree since 2015 2005.in history from Stonehill College, an MBA from Pepperdine University,and a CruisesHeTotal is Qualitybased inManagement Southamptonnews degree (UK) from and UCLA. responsible for strategic47th corporate MEDCRUISE port and destination GENERAL development initiatives ASSEMBLY within theMichel EuroMed Nestour, area Vice and President, Management Global of Port Carnival and Destination Corporation Development & plc operations joined in Barcelona.Carnival Corporation & plc in 2012. PriorHeMichel is toalso joining the Nestour Managing Carnival CorporationDirector of Barcelona & plc, he spentCruise over Terminal fifteen SLU, years the working cruise terminal in London located for Ernst in Barcelona, & Young LLP, extended Corus in Group 2014 Vice President, Global Port and Destination Development - EUROMED plc,andMichel Schroderunder Carnival Nestour Salomon Corporation Smith Barney & plc concession and PricewaterhouseCoopers since 2005. where he specialized in M&A and fund raising in the Carnival Corporation & PLC infrastructureHeVice is President,based in sector,Southampton Global with Port particular and (UK) Destination and focus responsible on Development metals for and strategic mining. - EUROMED corporate port and destination development initiatives within Carnival Corporation & PLC Michelthe EuroMed Nestour, area Vice and President, Management Global of Port Carnival and Destination Corporation Development & plc operations joined in Barcelona.Carnival Corporation & plc in 2012. PriorDustin to joining Nason Carnival Corporation & plc, he spent over fifteen years working in London for Ernst & Young LLP, Corus Group MichelHe is also Nestour, the Managing Vice President, Director Global of Barcelona Port and Cruise Destination Terminal Development SLU, the cruise joined terminal Carnival located Corporation in Barcelona, & plc in 2012.extended in 2014 plc,Director, Schroder Worldwide Salomon Port Smith Operations Barney and PricewaterhouseCoopers where he specialized in M&A and fund raising in the Heand is under also the Carnival Managing Corporation Director & of plc Barcelona concession Cruise since Terminal 2005. SLU, the cruise terminal located in Barcelona, extended in 2014 infrastructureRoyal Caribbean sector, Ltd. with particular focus on metals and mining. andHe is under based Carnival in Southampton Corporation (UK) & plcand concession responsible since for strategic 2005. corporate port and destination development initiatives within LuigiHetheDustin isEuroMed based Nason Pastena in isarea Southamptonthe and Director, Management Worldwide (UK) and of Port responsibleCarnival Operations Corporation for for strategic Royal & Caribbean plc corporate operations Ltd., port Celebrity in and Barcelona. destination Cruises, and development Azamara Club initiatives Cruises,overseeing within Manager,thePrior cruiseEuroMed to joining industry’s Port area Captain,Carnival and largest Management Port Corporation consolidated Operations of& PortCarnivalplc, Department Operationshe spent Corporation over department. fifteen & plc years Dustinoperations working manages in inBarcelona. 36London ships infor over Ernst 400 & ports Young in 107LLP, countr Corusies Group around MSCPriorplc,the world Schroder Cruisesto joining for Royal Salomon Carnival Caribbean SmithCorporation Cruises Barney Ltd. & plc, and(RCL) he PricewaterhouseCoopers spent over fifteen years whereworking he in specialized London for inErnst M&A & Young and fund LLP, raising Corus inGroup the plc,infrastructurePrior Schroder to joining RCL Salomonsector, in 2005, with Smith Dustin particular Barney was afocus Manager and on PricewaterhouseCoopers metals for PriceWaterhouseCoopers and mining. where in their he specializedAssurance and in M&ABusiness and Advisory fund raising Services in group. the Luigiplc, Schroder Pastena was Salomon born in Smithpiano di Barney sorrento and on August PricewaterhouseCoopers 5th, 1956 and graduated where in “Nino he specialized Bixio nautical in institute“ M&A and during fund the raising school in session the LuigiinfrastructureHe holds a PastenaB.A. insector, History with from particular the University focus onof Florida, metals and and an mining. M.B.A. in International Business and M.S. Computer Information Systems 1973-1974.infrastructure The “Nino sector, Bixio with nautical particular institute“ focus is onone metals of the mostand mining. important nautical schools in and gave the graduation to mr.Aponte Manager,from the University Port Captain, of Miami. Port Operations Department MSCtoo. He Cruises started to sail on november 1974, with an american company and, during a 12 years period, he had got experienced on tanker, ro-ro car carriers, bulk cargo vessels. He got master licence on 1983 and from 1986 to 1993 he worked with ecolmare on board ecological boats in cooperationLuigi Pastena with was the born “ministero in piano delladi sorrento marina on mercantile August 5th, italiana“.In 1956 and graduated1994 he joined in “Nino msc Bixio and nauticalhad alternated institute“ periods during on the board sch oolcar sessiongo and Luigipassenger1973-1974. The vessel,Pastena “Nino with Bixio the nauticalrank of master institute“ and is staž one captain/master.of the most important On 2003 nautical he was schools called by in mr.italy La and scala, gave director the graduation of cruise te tchnicalo mr.Aponte dept., Manager, Port Captain, Port Operations Department Luigitotoo. work He startedin Pastenathe o¢ce.to sail Inon 2004, november due to 1974, some with improvements an american incompany the management, and, during he a 12was years assigned period, the he hadjob ofgot port experienced captain. On on behalf tanker, of ro-ro the MSC Cruises Manager,owner,car carriers, the Portport bulk captainCaptain, cargo vessels. help Port to OperationsplansHe got the master itineraries Department licence for on what 1983 concernand from technical 1986 to 1993 matter, he worked it is responsible with ecolmare of the on port board operati ecologicons worldwideal boats in MSC Cruises Luigiandcooperation select Pastena the with wasagencies, the born “ministero onin piano behalf delladi of sorrento msc marina cruises on mercantile August s.A., In 5th, the italiana“.In 1956 ports and called graduated1994 by he msc joined incruise “Nino msc vessels. Bixio and nauticalhad alternated institute“ periods during on the board sch oolcar sessiongo and passenger vessel, with the rank of master and staž captain/master. On 2003 he was called by mr. La scala, director of cruise technical dept., Luigi1973-1974. Pastena The was“Nino born Bixio in nauticalpiano di institute“sorrento onis oneAugust of the 5th, most 1956 important and graduated nautical in “Ninoschools Bixio in italynautical and institute“ gave the during graduation the sch to oolmr.Aponte session to work in the o¢ce. In 2004, due to some improvements in the management, he was assigned the job of port captain. On behalf of the 1973-1974.too. He started The “Nino to sail Bixio on november nautical institute“ 1974, with is an one american of the most company important and, duringnautical a schools12 years inperiod, italy heand had gave got the experienced graduation on t ota mr.Apontenker, ro-ro owner, the port captain help to plans the itineraries for what concern technical matter, it is responsible of the port operations worldwide too.car carriers, He started bulk to cargo sail on vessels. november He got 1974, master with anlicence american on 1983 company and from and, 1986 during to 1993 a 12 he years worked period, with he ecolmare had got experiencedon board ecologic on tanker,al boats ro-ro in and select the agencies, on behalf of msc cruises s.A., In the ports called by msc cruise vessels. Michaelcarcooperation carriers, bulkwith Pawlus cargothe “ministero vessels. He della got marinamaster licencemercantile on 1983 italiana“.In and from 1994 1986 he to joined 1993 hemsc worked and had with alternated ecolmare periods on board on ecologic board caral boatsgo and in Director,cooperationpassenger Strategic vessel, with thewith Itinerary“ministero the rank andof della master Destination marina and stažmercantile Planning captain/master. italiana“.In On 1994 2003 he he joined was calledmsc and by mr.had La alternated scala, director periods of cruise on board technical cargo dept., and Azamarapassengerto work in Clubvessel,the o¢ce. Cruises with In the 2004, rank due of masterto some and improvements staž captain/master. in the management, On 2003 he was he wascalled assigned by mr. La the scala, job ofdirector port captain. of cruise On te chnicalbehalf of dept., the toowner, work the in theport o¢ce. captain In help2004, to due plans to somethe itineraries improvements for what in concernthe management, technical matter,he was itassigned is responsible the job of of the port port captain. operati Onons behalf worldwide of the Michael Pawlus is a 27-year cruise industry veteran. He is currently Director, Strategic Itinerary and Destination Planning for Michaelowner,and select the theport agencies, captainPawlus helpon behalf to plans of msc the cruisesitineraries s.A., for In what the ports concern called technical by msc matter,cruise vessels. it is responsible of the port operations worldwide Azamara Club Cruises based in Miami, Florida. He has the responsibility of researching, developing and implementing the Director,and select Strategicthe agencies, Itinerary on behalf and of Destinationmsc cruises s.A., Planning In the ports called by msc cruise vessels. Azamaradeployments Club and Cruises itineraries for Azamara's fleet. Prior to Azamara, Pawlus has held a wide range of executive and management positions at a variety of cruise lines including Silversea Cruises, , Regent Seven Seas Cruises, Norwegian CruiseMichael Line Pawlus and is Royal a 27-year Viking cruise Line. industry During veteran. his career, He heis currently has been Director, responsible Strategic for a numberItinerary ofand innovations Destination in Planning the area for of MichaelitineraryAzamara planning. Club CruisesPawlus He hasbased also in traveled Miami, Florida.to over 450 He portshas the of call responsibility around the ofworld. researching, developing and implementing the Director, Strategic Itinerary and Destination Planning MichaelPawlusdeployments holds andan Pawlus MBA itineraries degree for from Azamara's Texas A&M fleet. University Prior to Azamara, and did Pawlushis undergraduate has held a wide studies range at theof executive University and of managementMichigan. Azamara Club Cruises Director,positions Strategicat a variety Itinerary of cruise and lines Destination including SilverseaPlanning Cruises, Seabourn Cruise Line, Regent Seven Seas Cruises, Norwegian Azamara Club Cruises MichaelCruise Line Pawlus and is Royal a 27-year Viking cruise Line. industry During veteran. his career, He heis currently has been Director, responsible Strategic for a numberItinerary ofand innovations Destination in Planning the area for of itinerary planning. He has also traveled to over 450 ports of call around the world. MichaelAzamara Pawlus Club Cruises is a 27-year based cruise in Miami, industry Florida. veteran. He has He isthe currently responsibility Director, of Strategicresearching, Itinerary developing and Destination and implementing Planning thefor Pawlus holds an MBA degree from Texas A&M University and did his undergraduate studies at the University of Michigan. Azamaradeployments Club and Cruises itineraries based for in Azamara's Miami, Florida. fleet. Prior He has to Azamara, the responsibility Pawlus has of heldresearching, a wide range developing of executive and implementing and management the deploymentspositions at a andvariety itineraries of cruise for lines Azamara's including fleet. Silversea Prior to Azamara,Cruises, Seabourn Pawlus has Cruise held Line, a wide Regent range Seven of executive Seas Cruises, and management Norwegian KyriakosMichaelMarcuspositionsCruise Line at Pawlusa and varietyAnastassiadisPuttich Royal of Vikingcruise Line.lines including During his Silversea career, Cruises, he has beenSeabourn responsible Cruise Line, for a Regent number Seven of innovations Seas Cruises, in theNorwegian area of CEODirectorHeadCruiseitinerary of Line Port planning. and Operations Royal He has Viking also Line. traveled During to over his 450 career, ports he of has call beenaround responsible the world. for a number of innovations in the area of CelestyalAzamaraTUIitineraryPawlus Cruises ClubCruises holds planning. Cruises an MBA He degree has also from traveled Texas to A&M over University 450 ports ofand call did around his undergraduate the world. studies at the University of Michigan. Pawlus holds an MBA degree from Texas A&M University and did his undergraduate studies at the University of Michigan. Kyriakos“KyriakosMichaelMarcus Pawlus (Kerry) Puttich, Pawlus is Anastassiadis Putticha a27-year certified is theagentindustry CEO by of theveteran. Celestyal Hamburg He Cruises is Chamber currently and alsoof Director, Commerce, a member Strategic started of the Itinerary hisExecutive career and inCommittee Destination the port agency of PlanningCLIA department (Cruise for CEOLinesDirectorAzamaraHeadof InternationalBiehl ofClub &Port Company Cruises Operations Association) based in the in ports Miami,Europe. of HoustonFlorida. Prior to Heand joining has New theCelestyal York. responsibility Before Cruises, joining ofKerry researching, TUI distinguished Cruises developing in January himself and2014, as implementingGeneral Marcus Manager, received the the CelestyalCEOAzamaradeploymentsTUIdegree and Cruises President ClubCruises Bachelor and Cruises itineraries at of renowned Arts in for Cruise Azamara'scorporations Industry fleet. such Management Prior as Theto Azamara, Coca-Cola from thePawlus Company, Bremerhaven has held Procter a Universitywide & Gamble, range of of PolaroidApplied executive Sciencesand and Aujan management and Industries. graduated Withpositionswith Greek a at Master and a variety English of Science of beingcruise with his lines mother Distinction including tongues, in Silversea Maritime Mr. Anastassiadis Cruises, Operations Seabourn is from also the Cruisefluent Liverpool inLine, French, Regent John Italian Moores Seven and University.Seas Portuguese. Cruises, NorwegianBorn in the Democratic“KyriakosCruiseMichaelMarcus Line Pawlus (Kerry) Puttich,Republic and isRoyal Anastassiadis a a27-year ofcertified VikingCongo cruise shipand Line. is the agentraisedindustry During CEO byin of Southerntheveteran. hisCelestyal Hamburg career, HeAfrica, Cruises heis Chamber currently has Kerry and been studiedalsoof Director, responsibleCommerce, a member Commerce Strategic started for of the a at numberItinerary hisExecutivethe careerUniversity ofand innovationsinCommittee Destination the of port Witwatersrand agency of in PlanningCLIA the department area(Cruise and for of KyriakosobtainedLinesMichaelitineraryAzamaraMarcusof InternationalBiehl aplanning. Club postgraduate & Company CruisesPawlus AnastassiadisPuttich HeAssociation) hasbased intitle alsothe in in portstraveledMarket Miami,Europe. of Research HoustonFlorida.to Prior over to 450 Heand joining portshas Advertising.”New the Celestyalof York. call responsibility aroundBefore Cruises, joiningthe ofworld.Kerry researching, TUI distinguished Cruises developing in January himself and2014, as implementingGeneral Marcus Manager, received the the CEODirectorHead of Port Operations KyriakosCEOMichaelPawlusdeploymentsMarcusdegree and holds President Bachelor andan Pawlus MBA Anastassiadisitineraries Puttichat of renowned degree Arts in for from Cruise Azamara'scorporations Texas Industry A&M fleet. such Management University Prior as Theto Azamara, Coca-Colaand from did thePawlushis Company, undergraduateBremerhaven has held Procter a Universitywide studies & Gamble, range at of theof PolaroidApplied executive University Sciencesand and Aujanof managementMichigan. and Industries. graduated CelestyalAzamaraTUI Cruises ClubCruises Cruises CEOWithDirectorpositionsHeadwith Greek a atof Master and aPort variety English Operations of Science of beingcruise with his lines mother Distinction including tongues, in Silversea Maritime Mr. Anastassiadis Cruises, Operations Seabourn is from also the Cruisefluent Liverpool inLine, French, Regent John Italian Moores Seven and University.Seas Portuguese. Cruises, NorwegianBorn in the CelestyalAzamaraTUI Cruises ClubCruises Cruises “KyriakosDemocraticMichaelCruiseMarcus Line Pawlus (Kerry) Puttich,Republic and isRoyal Anastassiadis a a27-year ofcertified VikingCongo cruise shipand Line. is the agentraisedindustry During CEO byin of Southerntheveteran. hisCelestyal Hamburg career, HeAfrica, Cruises heis Chamber currently has Kerry and been studiedalsoof Director, responsibleCommerce, a member Commerce Strategic started for of the a at numberItinerary hisExecutivethe careerUniversity ofand innovationsinCommittee Destination the of port Witwatersrand agency of in PlanningCLIA the department area(Cruise and for of obtaineditinerary aplanning. postgraduate He has title also in traveledMarket Research to over 450 and ports Advertising.” of call around the world. “KyriakosLinesMichaelAzamaraMarcusof InternationalBiehl Pawlus Club(Kerry) Puttich,& Company Cruises is Anastassiadis a aAssociation)27-year certified based in the cruise inship ports isMiami,Europe. theagentindustry of CEO HoustonFlorida. by Prior of theveteran. Celestyal to Hamburg Heand joining has HeNew Cruises is the CelestyalChamber York.currently responsibility and Before alsoofCruises, Director, Commerce, joininga member ofKerry Strategicresearching, TUI started distinguishedof Cruises the Itinerary hisExecutive developing in career January himselfand inCommittee Destination the and2014, asport implementingGeneral Marcus agency of PlanningCLIA Manager, received department (Cruise thefor the Pawlus holds an MBA degree from Texas A&M University and did his undergraduate studies at the University of Michigan. LinesCEOAzamaradeploymentsofdegree and InternationalBiehl President Club Bachelor & and Company Cruises itineraries at Association) of renowned Artsbased in thein for inCruise portsAzamara'scorporations Miami,Europe. Industryof HoustonFlorida. Prior fleet. such Management to Prior Heand joiningas has ThetoNew Azamara, the CelestyalCoca-Cola York. fromresponsibility Before thePawlus Cruises, Company, Bremerhaven joining has ofKerry held researching,Procter TUI distinguisheda CruisesUniversitywide & Gamble, range developing in Januaryof of himself PolaroidApplied executive and2014, as Sciencesand implementing Generaland Marcus Aujan management and Manager, Industries.received graduated the the CEOWithdeploymentspositionsdegreewith and Greek aPresident at Master Bachelorand a andvariety English itinerariesof at ofScience renownedof Arts beingcruise in forwith his Cruise lines Azamara'scorporations mother Distinction including Industry tongues, fleet. insuch SilverseaManagement Maritime Prior Mr.as ThetoAnastassiadis Azamara,Cruises, OperationsCoca-Cola from Seabourn thePawlus Company,is from Bremerhaven also has the Cruisefluent heldLiverpool Procter inLine, a French, Universitywide &Regent John Gamble, range Italian Moores Seven of of PolaroidApplied executive and University.Seas Portuguese. Sciencesand Cruises, and Aujan management NorwegianBornand Industries. graduated in the WithDemocraticpositionsCruiseJavierwith Greek Line a at Master andRepublica and variety RodríguezEnglish Royal of Science ofof Viking Congobeingcruise with his and Line.lines mother Distinction raisedSánchez including During tongues,in Southern hisin Silversea Maritime career, Mr. AnastassiadisAfrica, Cruises, he Operations has Kerry beenSeabourn studied is from responsible also the CruisefluentCommerce Liverpool inLine, for French, a at Regent numberJohn the Italian MooresUniversity Seven of and innovations University.Seas Portuguese. of Cruises,Witwatersrand in theNorwegianBorn area in and th ofe DemocraticobtainedCruiseitineraryDirector Line aplanning. postgraduate Republic andof Ports, Royal He of Ground, has VikingCongo title also in andTravel Line. traveledMarket raised During & Research Cruiseto in over Southern his Operations 450 career,and ports Advertising.”Africa, he of has call Kerry beenaround studied responsible the Commerce world. for a at number the University of innovations of Witwatersrand in the area and of obtaineditineraryPawlusPullmantur holds aplanning. postgraduate an MBA He degree has title also infrom traveledMarket Texas Research to A&M over University 450 and ports Advertising.” ofand call did around his undergraduate the world. studies at the University of Michigan. Pawlus holds an MBA degree from Texas A&M University and did his undergraduate studies at the University of Michigan. Javier Rodríguez Rodríguez Sánchez is 35 yearsSánchez old. DirectorHe holds ofa Nautical Ports, Ground, Studies Travel degree & and Cruise over Operations more than 13 years experience in the Shipping & Ports Industry .Prior his current Pullmanturposition he has worked in various organizations.ie: Deck o¢cer onboard ro-ro ships, BP Oil, Maersk Line, Intercruises Shoreside & Port Services, Since December 2010, Javier is managing all Port, Ground & Cruise Operations Worldwide of Pulllmantur and CDFJavier Cruises Rodríguez based Sánchez in Madrid. is 35 years old. JavierHe holds a NauticalRodríguez Studies degree Sánchez and over more than 13 years experience in the Shipping & Ports Industry .Prior his current Director of Ports, Ground, Travel & Cruise Operations Javierposition he hasRodríguez worked in various Sánchez organizations.ie: Deck o¢cer onboard ro-ro ships, BP Oil, Maersk Line, Intercruises Shoreside Pullmantur Director& Port Services, of Ports, Since Ground, December Travel 2010, & Cruise Javier Operations is managing all Port, Ground & Cruise Operations Worldwide of Pulllmantur and Pullmantur JavierCDF Cruises Rodríguez based Sánchez in Madrid. is 35 years old. JavierHe holds Rodríguez a Nautical Sánchez Studies is degree35 years and old. over more than 13 years experience in the Shipping & Ports Industry .Prior his current Heposition holds he a Nauticalhas worked Studies in various degree organizations.ie: and over more thanDeck 13o¢cer years onboard experience ro-ro in ships, the Shipping BP Oil, Maersk & Ports Line, Industry Intercruises .Prior his Shoresid currente position& Port Services, he has worked Since December in various 2010,organizations.ie: Javier is managing Deck o¢cer all Port, onboard Ground ro-ro & ships,Cruise BP Operations Oil, Maersk Worldwide Line, Intercruises of Pulllmantur Shoresid ande Adam&CDF Port Cruises Services, basedSharp Since in Madrid. December 2010, Javier is managing all Port, Ground & Cruise Operations Worldwide of Pulllmantur and HeadCDF Cruises of Port based Operations in Madrid. & Guest Port Services Europe Royal Caribbean Cruise Ltd. Adam has worked Sharp in the Cruise Industry for over 10 years and currently holds the position of Head of Port Operations & Guest HeadPort Services of Port OperationsEurope for Royal & Guest Caribbean Port Services Cruises Europe Ltd. RoyalAdam Caribbean is responsible Cruise for Ltd. overseeing day-to-day operations of the company’s three main brands, Royal Caribbean, Celebrity Cruises and Azamara Club Cruises whilst in Port including the contracting and relationship management of all suppliers and PortAdam Authorities. has worked Furthermore in the Cruise he Industry maintains for ultimateover 10 years responsibility and currently for all holds guest the turnaround position of operations Head of Port within Operations the region. & Guest AsPortAdam of Services January Sharp Europe2014, Adam for Royal assumed Caribbean the Chairman’s Cruises Ltd. position for CLIA Europe’s Port & Destination Committee. Head of Port Operations & Guest Port Services Europe Adam is responsible Sharp for overseeing day-to-day operations of the company’s three main brands, Royal Caribbean, Celebrity Royal Caribbean Cruise Ltd. CruisesHead of andPort Azamara Operations Club & CruisesGuest Port whilst Services in Port Europe including the contracting and relationship management of all suppliers and Royal Caribbean Cruise Ltd. AdamPort Authorities. has worked Furthermore in the Cruise he Industry maintains for ultimateover 10 years responsibility and currently for all holds guest the turnaround position of operations Head of Port within Operations the region. & Guest As of January 2014, Adam assumed the Chairman’s position for 6CLIA Europe’s Port & Destination Committee. AdamPort Services has worked Europe in forthe RoyalCruise Caribbean Industry forCruises over Ltd.10 years and currently holds the position of Head of Port Operations & Guest PortAdam Services is responsible Europe for for Royal overseeing Caribbean day-to-day Cruises operationsLtd. of the company’s three main brands, Royal Caribbean, Celebrity AdamCruises is and responsible Azamara forClub overseeing Cruises whilst day-to-day in Port operationsincluding the of thecontracting company’s and three relationship main brands, management Royal Caribbean, of all suppliers Celebrity and CruisesPort Authorities. and Azamara Furthermore Club Cruises he maintains whilst in ultimate Port including responsibility the contracting for all guest and turnaroundrelationship operations management within of all the suppliers region. and PortAs of Authorities. January 2014, Furthermore Adam assumed he maintains the Chairman’s ultimate position responsibility for CLIA for Europe’s all guest Port turnaround & Destination operations Committee. within the region. As of January 2014, Adam assumed the Chairman’s position for CLIA Europe’s Port & Destination Committee. eCruises news Oct./Octubre 2015 47th MEDCRUISE GENERAL ASSEMBLY

cused not only in Mediterranean Ports but also in external factors that influence its development. China is the hot topic, because almost all cruise lines have an- nounced the deployment of ships in that region. Royal Caribbean’s Dustin Nason, director worldwide port opera- tions, said that Asia and Caribbe- an are the biggest external com- petitors. ‘In China yields are high and with the middle class popu- lation reaching 350 million in 2016, these factors will influence deployment decisions,’ he said. But Nason also noted that if yields improve in the Caribbean then Mediterranean could have more seasonal ships in the sum- mer, because it’s easy to reposi- tion ships between the Caribbean and the Med than it is to rede- ploy ships from Asia back to Eu- rope. Mediterranean is the second most popular cruising area in the world, with an 18,6% share of the market compared to the Ca- ribbean’s 37,6%, and it scoring 8 out of 10 in the Royal Caribbean brands. MedCruise president Car- la Salvado said there was cause

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for optimism in Mediterranean cruising. “Despite some decline in traffic the last year, we have ex- perienced long-term growth in the Med and we need to sustain it,” she said. Salvado told the assembly that MedCruise was working with CLIA Europe to reverse low levels of penetration in key source mar- kets. CLIA Europe secretary gen- eral Raphael von Heereman said travel agents had an important role to play in this process, be- cause until now, 70% of cruise passengers in Europe have booked through travel agents, and he be- lieve this won’t change soon. “Better trained travel agents lead to more informed consumers and thus more bookings and more cruises taken.” he said. CLIA Eu- rope and MedCruise are in the process of launching a joint ven- ture by setting up an online train- ing tool to educate and certify travel agents. CLIA Europe and MedCruise are in the process of launching a joint venture by set- ting up an online training tool to educate and certify travel agents. Kerry Anastassiades of Celestyal Cruises said that , with 80

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47th MedCruise General Assembly GA Venue: Archaeological Museum of Olbia

Programme

Wednesday, 14 October 2015 08:30 - 19:00 Airport Transfers | Hotel Check-in 08:30 - 19:00 Delegate Registration 10:00 - 12:00 MedCruise Board of Directors meeting 12:00 - 13:00 Press Conference

19:00 - 20:30 Opening by Local Authorities (venue: Archaeological Museum of Olbia) 20:30 Welcome Cocktail (venue: Archaeological Museum of Olbia)

Thursday, 15 October 2015 08:30 - 19:00 Delegate Registration 09:00 - 11:00 General Assembly | Internal matters (for MedCruise members only) 11:00 - 11:30 Coffee Break 11:30 - 13:00 Promoting the Med in New Markets: China Moderators: Figen Ayan (Istanbul), Maria Cano (Palamόs) Key interventions: Chinese Friendly International  Kurt Grötsch, CEO  Manu Sanchez Monasterio, e-Marketing Strategies Director 13:00 - 13:30 Update on the Pan-European Dialogue Moderators:  Stavros Hatzakos (Honorary President of MedCruise, President of European Cruise and Ferry Port Network - ECFPN)  Malcolm Morini (Civitavecchia) Key interventions:  Thomas Strasser, DG MARE  Donatella Soria, DG GROW 13:30 - 14:45 Lunch

9 47th MedCruise General Assembly Olbia, North Sardinia, Italy|14-17 October 2015 [email protected] eCruises news Oct./Octubre 2015 47th MEDCRUISE GENERAL ASSEMBLY

14:45 - 15:15 Reaching the Travel Agents: CLIA Europe/MedCruise Project Moderator: Ana Lourenco (Lisbon) Key intervention: Raphael von Heereman, CLIA Europe Secretary General

15:15 - 16:45 State of the cruise and cruise port industries in the Med: The Cruise Lines Perspectives Moderator: Carla Salvadό, MedCruise President

 Kerry Anastassiades, Celestyal Cruises  Sander Groothuis, Windstar Cruises  Bruce Krumrine, Princess Cruises  Dustin Nason, Royal Caribbean  Michel Nestour, Carnival Corporation  Luigi Pastena, MSC Cruises

16:45 - 17:00 Coffee Break 17:00 - 18:30 Business to Business (B2B) Meetings 20:30 Gala Dinner (Pedrinelli Restaurant – Porto Cervo)

Friday, 16 October 2015 08:30 - 13:30 Delegate Registration 09:00 - 11:00 Business to Business (B2B) Meetings 11:00 - 11:30 Coffee Break 11:30 - 13:00 Interactive Workshops with Cruise Line Executives (Hotel President) Workshop I Managing Activities in the Port Resolving issues related to the several activities linked with a cruise call and/or those related to the presence of non-cruise activities at the very same time. Moderating BoD members: Figen Ayan (Istanbul), Elvira Leshchynska (Odessa), Marijan Petkovic (Sibenik) Interacting with MedCruise members:  Dustin Nason, Royal Caribbean  Sander Groothuis, Windstar Cruises  Luigi Pastena, MSC Cruises  Marcus Puttich, TUI Cruises Workshop II Relations with Other Actors Smoothing the involvement of port agents, travel agents, and all other third parties in cruise operations. Moderating BoD members: Bojan Babic (Koper), Giampiero Costagli (Portoferraio), Anne-Sophie Peyran (French Riviera) Interacting with MedCruise members:  Michel Nestour, Carnival Corporation  Bruce Krumrine, Princess Cruises  Adam Sharp, Royal Caribbean  Javier Rodriguez Sanchez, Pullmantur

10 47th MedCruise General Assembly Olbia, North Sardinia, Italy|14-17 October 2015 [email protected] eCruises news Oct./Octubre 2015 47th MEDCRUISE GENERAL ASSEMBLY

Workshop III Policies and Practices to Promote Cruising Being part of an itinerary – how to show the uniqueness of the port/destination. Moderating BoD members: Maria Cano (Palamόs), Airam Diaz Pastor (Tenerife Ports), Ana Lourenco (Lisbon) Interacting with MedCruise members:  Kerry Anastassiadis, Celestyal Cruises  Federico Bartoli, Costa Crociere  Michael Pawlus, Azamara Club Cruises 13:00 - 14:00 In plenary session: Discussing Workshop Conclusions Moderator: Kristijan Pavic, MedCruise Vice President Rapporteurs: MedCruise BoD members Comments:  Federico Bartoli, Costa Crociere  Michael Pawlus, Azamara Club Cruises  Marcus Puttich, TUI Cruises  Javier Rodriguez Sanchez, Pullmantur  Adam Sharp, Royal Caribbean Key intervention: Marco Mezzano, North Sardinia Port Authority 14:00 - 15:30 Lunch 15:30 - 17:00 Business to Business (B2B) Meetings 20:00 Farewell Dinner (Tanit Vineyard)

Saturday, 17 October 2015 08:30 - 09:00 Technical visit: Port of Olbia 10:30 - 17:00 Technical visit: Shore Excursion (Porto Torres and Alghero) 19:00 Evening free

Sunday, 18 October 2015 Hotel Check-out | Airport Transfers

11 47th MedCruise General Assembly Olbia, North Sardinia, Italy|14-17 October 2015 [email protected] eCruises news Oct./Octubre 2015 47th MEDCRUISE GENERAL ASSEMBLY

million populations, held great potential for cruise growth in the region. He said promotion was another big issue ports should address. “How can you as ports help the cruise industry grow in terms of bringing more people? You need to start collaborating and clustering, working with itin- erary planners.” And he asked ports, ‘How much money do you spend on telling the consumer how good cruising is?’ Turning to port infrastructure, Michel Nestour, Carnival Corp & plc vp global port and destination development Euromed, showed delegates images from the newly opened Amber Cove in the Do- minican Republic, a port that was built from scratch inside five years. ‘Ships have evolved over the past 35 years, so ports also need to evolve,’ he said but lamented that this type of infrastructure is happening in the Caribbean and in Asia but not in Europe yet. The 47th General Assembly is well designed for networking. Several work shop sessions took place as well as B2B meetings be- tween cruise lines, members and

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international press representa- tives. Is fair to mention that the As- sembly was complemented by excursions specially oriented to

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the cruise line executives and members of the press who en- joyed the local gastronomy and excellent wines from local win- eries.

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19 Medcruise Welcome

It is with great pleasure to welcome you all at the 47th MedCruise General Assembly, a major cruise event in the Mediterranean and its adjoining seas, proudly held in Olbia, a city oering premier cruise destination opportunities. Set up in 1996, MedCruise has grown to a membership of more than 100 ports in 20 countries and 30 associate members, representing the majority of passenger movements and cruise calls in the region. In 2014 MedCruise membership welcomed 25,8 million cruise passenger movements and more than 13.700 cruise calls, reconfirming that the Mediterranean and its adjoining seas is a most dynamic region having all the potential to grow further. The 47th MedCruise General Assembly is a great opportunity for our members to discuss how to further benefit from this growth. MedCruise members will have the chance to identify how to successfully respond to the challenges of cruise activities expansion, adapting operational practices and updating infrastructures and services required. We will also have the opportunity to discuss, both in plenary and during B2B meetings and dedicated workshops, with our esteemed guests on how the port industry can best advance sustainable cruise activities in the Mediterranean and its adjoining seas. I invite you all to enjoy the sessions, contribute to the debate, benefit from the networking opportunities, and enjoy the hospitality of the wonderful city of Olbia and the entire region of Sardinia.

Carla Salvadò eCruises news Oct./Octubre 2015 47th MEDCRUISE GENERAL ASSEMBLY MedCruise President

Set up in Rome on the 11th of June 1996, MedCruise is the Association of Mediterranean Cruise Ports. MedCruise’s mission is to promote the cruise industry in the Mediterranean and its adjoining seas. Set up in Rome on the 11th of June 1996, MedCruise is the Association of Mediterranean The Association assists its members in benefiting from the growthCruise of the cruisePorts. industry MedCruise’s by provid- mission is to promote the cruise industry in the Mediterranean ing networking, promotional, and professional development opportunities. Today, the association has grown to 71 members representing more than 100 portsand around its the adjoining Mediterranean region,seas. including the Black Sea, the Red Sea and the Near Atlantic, plus 30The associate Association members, representing assists its members in benefiting from the growth of the cruise industry by other associations, tourist boards and ship/port agents. providing networking, promotional, and professional development opportunities. Today, 20 the association has grown to 71 members representing more than 100 ports around the Mediterranean region, including the Black Sea, the Red Sea and the Near Atlantic, plus 30 associate members, representing other associations, tourist boards and ship/port agents.

MedCruise Secretariat “From L-R: Aimilia Papachristou, Thanos Pallis (SG), Kleopatra Arapi Medcruise Welcome

It is with great pleasure to welcome you all at the 47th MedCruise General Assembly, a major cruise event in the Mediterranean and its adjoining seas, proudly held in Olbia, a city oering premier cruise destination opportunities. Set up in 1996, MedCruise has grown to a membership of more than 100 ports in 20 countries and 30 associate members, representing the majority of passenger movements and cruise calls in the region. In 2014 MedCruise membership welcomed 25,8 million cruise passenger movements and more than 13.700 cruise calls, reconfirming that the Mediterranean and its adjoining seas is a most dynamic region having all the potential to grow further. The 47th MedCruise General Assembly is a great opportunity for our members to discuss how to further benefit from this growth. MedCruise members will have the chance to identify how to successfully respond to the challenges of cruise activities expansion, adapting operational practices and updating infrastructures and services required. We will also have the opportunity to discuss, both in plenary and during B2B meetings and dedicated workshops, with our esteemed guests on how the port industry can best advance sustainable cruise activities in the Mediterranean and its adjoining seas. I invite you all to enjoy the sessions, contribute to the debate, benefit from the networking opportunities, and enjoy the hospitality of the wonderful city of Olbia and the entire region of Sardinia.

Carla Salvadò eCruises news Oct./Octubre 2015 47th MEDCRUISEMedCruise GENERAL President ASSEMBLY

Set up in Rome on the 11th of June 1996, MedCruise is the Association of Mediterranean Cruise Ports. MedCruise’s mission is to promote the cruise industry in the Mediterranean and its adjoining seas. The Association assists its members in benefiting from the growth of the cruise industry by providing networking, promotional, and professional development opportunities. Today, the association has grown to 71 members representing more21 than 100 ports around the Mediterranean region, including the Black Sea, the Red Sea and the Near Atlantic, plus 30 associate members, representing other associations, tourist boards and ship/port agents.

MedCruise Secretariat “From L-R: Aimilia Papachristou, Thanos Pallis (SG), Kleopatra Arapi