2015 Skybest TV Annual Notification Information Ashe, Avery & Watauga
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Products & Prices SkyBest TV Channel Line-up Digital Plus continued High Definition Premier HD Channels cont. 1063 Disney Jr. HD Digital Packages 106 GSN Basic HD Channels* Digital Basic 110 HGTV 1001 SkyZhone HD 1078 Pets.TV HD Digital Basic Package - $24/mo. 1 SkyZhone HD 111 Travel Channel 1002 TBN HD 1086 Outside TV HD 87 Channels 2 TBN 112 Food Network 1003 WBTV-HD - CBS 1102 H2 HD Includes 50 Digital Music Channels 3 WBTV - CBS 115 LMN 1004 WUNL-HD – PBS 1109 DIY HD 4 WUNL - PBS 116 Lifetime 1005 WCYB-HD - NBC 1113 Recipe.TV HD Basic Service is required to receive any other SkyBest TV 5 WCYB - NBC 120 Lifetime Real Women 1007 WXII-HD - NBC 1114 FYI HD service. 7 WXII - NBC 123 E! 1009 WSOC-HD - ABC 1130 Hallmark Movies & 9 WSOC - ABC 126 Discovery Life Channel 1010 WJZY-HD - FOX Mysteries HD 2015 SkyBest TV Annual Notification Information Digital Plus Package - $64/mo. 10 WJZY - FOX 129 Hallmark 1011 WCCB-HD - CW 1140 Turner Classic Movies HD 155 Channels 11 WCCB - CW 131 AMC 1012 WMYT-HD - MyTV 1158 Fusion HD Ashe, Avery & Watauga Counties in 12 WMYT - MyTV 150 American Heroes Channel 1015 WAXN-HD - IND 1206 ES.TV HD Includes Basic Programming 1210 BlueHighways TV HD North Carolina - Residential 15 WAXN - IND 153 TruTV 1017 WETP - HD - PBS 154 Cars.TV Digital Premier Package - $69/mo. 17 WETP - PBS 1155 Velocity PO Box 759 156 Syfy Premium Movie Paks 179 Channels 18 WLNN - MTN 161 Bravo Plus HD Channels* HBO Movie Pak West Jefferson, NC 28694 21 Alleghany Community TV 1030 FOX SportSouth HD Includes Basic and Plus Programming 169 WGN America 300 HBO 1-800-759-2226 22 Northwestern NC TV 170 TBS 1031 ESPN HD 301 HBO Comedy 56 EVINE Live 171 USA Network 1032 ESPN2 HD 302 HBO Family www.SkyBestTV.com Premium Movie Paks 72 UNC EX 172 TNT 1034 ESPNews HD 303 HBO 2 HBO – (Includes 6 Channels) $18/mo. 74 UNC KD 174 FXX 1035 ESPNU HD 304 HBO Signature 1036 FOX Sports Carolinas HD 93 World PBS 175 FX 305 HBO Zone The 1992 Cable Act requires the following annual notifi- Cinemax – (Includes 4 Channels) $16/mo. 94 Create PBS 176 A&E 1037 MASN HD 122 HSN 180 CNN 1038 MASN2 HD Cinemax Movie Pak cation of customer service standards. Showtime/TMC/FLIX – 187 C-SPAN 182 HLN 1039 NFL Network HD 310 Cinemax 1040 Fox Sports 1 HD 311 ActionMAX (Includes 11 Channels) $18/mo. 188 C-SPAN2 183 FOX News Channel 224 WLFG - Living Faith TV 184 FOX Business Network 1050 Golf Channel HD 312 MoreMAX Resolution of Complaints and Inquiries 226 Inspiration Network 185 CNBC 1052 NBC Sports Network HD 313 ThrillerMAX Starz/Encore – (Includes 11 Channels) $18/mo. 1053 Outdoor Channel HD If you have a complaint about your television service, 227 SonLife Broadcasting 186 MSNBC Showtime/TMC/FLIX Network (SBN) 192 BBC America 1061 ABC Family HD you should first contact SkyBest TV customer service HD Channels 1064 Disney HD Movie Pak 230 QVC 201 MyDestination.TV 320 Showtime by visiting www.skybesttv.com, emailing 209 Great American Country 1065 Disney XD HD HD Access - $10/mo. 233 Jewelry TV 1069 Cartoon Network HD 321 Showtime Extreme (Includes HD Channels within your subscribed 257 MOVIES! 216 Comedy.TV 322 Showtime Family Zone [email protected], or by calling 1-800-759-2226. 220 The Church Channel 1080 Discovery Family Channel HD Standard-Definition Package) 259 LAFF TV 1082 Science Channel HD 323 Showtime Next You can also visit one of our customer centers listed be- 261 Me-TV 221 JUCE TV 324 Showtime Showcase 222 Smile of a Child 1083 Destination America HD low. Our customer centers are open Monday – Friday 262 Antenna TV 1084 Investigation Discovery HD 325 Showtime Too Set-Top Boxes 264 Bounce TV 1090 Discovery Channel HD 326 Showtime Women from 8 a.m. to 5 p.m. If your complaint is not resolved Digital Premier 327 Showtime Beyond Standard Set-Top Box $ 3.95/mo. 265 GRIT TV 41 FOX Sports 2 1091 The Learning Channel HD satisfactorily by SkyBest TV’s customer service de- 660 WCOK 1092 National Geographic HD 330 The Movie Channel DVR Set-Top Box (320 GB) $ 8.95/mo. 44 FOX Sports Atlantic 331 The Movie Channel Xtra DVR Set-Top Box (1 Terabyte (TB)) $13.95/mo. 680 WKSK 45 FOX Sports Central 1100 Animal Planet HD partment, you may contact the Consumer Protection 690 WMCT 46 FOX Sports Pacific 1101 History HD 335 FLIX Division of the Attorney General’s Office of the State of iN DEMAND (Pay-Per-View) $ Varies 47 SEC Network 1110 HGTV HD Starz/Encore Movie Pak Digital Plus 1111 Travel HD North Carolina at 877-566-7226 (toll-free inside NC) or ESPN Pay-Per-View 48 Tennis Channel 350 Starz 25 The Weather Channel 54 The Sportsman Channel 1112 Food Network HD 351 Starz Cinema 919-716-6000. (GamePlan & Full Court) $Varies 26 SkyBest Local Weather 63 Disney Jr. 1115 LMN HD 352 Starz Kids & Family 30 FOX SportSouth 1116 Lifetime HD NFL RedZone $Varies 78 Pets.TV 353 Starz Edge 31 ESPN 86 Outside TV 1123 E! HD 360 Encore West Jefferson Smart Home Cable TV Installation & Miscellaneous Charges 32 ESPN 2 102 H2 1129 Hallmark HD 361 Encore Action Installation fee $150.00 33 ESPN Classic 109 DIY (Do-It-Yourself) 1148 HD Net Movies 362 Encore Black 1060 Mount Jefferson Rd 34 ESPNews 1149 AXS TV Returned check fee $ 25.00 113 Recipe.TV 363 Encore Classic West Jefferson, NC 28694 35 ESPN U 114 FYI 1153 TruTV HD 364 Encore Suspense Non-pay reconnect fee $ 20.00 36 FOX Sports Carolinas 130 Hallmark Movies & Mysteries 1154 Cars.TV HD 365 Encore Westerns 336-877-1350 (Ashe) Reconnect fee $ 39.95 37 MASN 140 Turner Classic Movies 1156 Syfy HD 1161 Bravo HD 366 Encore Family Move service fee $ 39.95 38 MASN 2 142 FX Movie Channel 39 NFL Network 152 Esquire 1162 Universal HD Movie Pak HD Channels** Sparta Customer Center Seasonal reactivation fee $ 39.95 40 FOX Sports 1 158 Fusion 1169 WGN America HD 1300 HBO HD Early termination fee $ 95.00 50 Golf Channel 164 Cloo 1170 TBS HD 1310 Cinemax HD 199 Grayson Street HDMI Cable $ 10.00 52 NBC Sports Network 165 Chiller 1171 USA Network HD 1320 Showtime HD 53 Outdoor Channel 1172 TNT HD Sparta, NC 28675 Optical Audio Link Cable $ 4.95 206 ES.TV 1330 The Movie Channel HD 55 RFD TV 210 BlueHighways TV 1174 FXX HD 1350 Starz HD 336-372-1350 (Alleghany) Tripp Lite Power Strip $ 9.95 61 ABC Family 225 Daystar 1175 FX HD Additional ADB Remote Control $ 19.95 64 Disney Channel 1176 A&E HD A la carte 1180 CNN HD Standard set-top box replacement fee $200.00 65 Disney XD A la carte 1043 NFL RedZone HD*/** Seven Devils Customer Center 69 Cartoon Network 43 NFL RedZone* 1182 HLN HD DVR set-top box replacement fee $350.00 70 Boomerang 1183 FOX News Channel HD TO RECEIVE HD ACCESS, YOU 157 Seven Devils Road Service visit to upgrade or exchange set-top box 80 Discovery Family Channel Digital Music Channels can 1184 FOX Business Network HD WILL NEED: Banner Elk, NC 28604 1185 CNBC HD First set-top box $ 30.00 82 The Science Channel be found between 601 & 650. • An HD Television 83 Destination America 1186 MSNBC HD 828-963-1350 (Watauga) Each additional set-top box $ 15.00 84 Investigation Discovery *Must subscribe to Digital Plus or Premier 1192 BBC America HD • An HDMI cable or component cables 85 OWN (Oprah Winfrey Network) programming to order. 1201 MyDestination.TV HD • HD Access through SkyBest TV Rates are subject to change. Some restrictions may apply. Prices Banner Elk Customer Center 90 Discovery Channel 1209 Great American Country HD *Must subscribe to related Standard- do not include applicable taxes and fees. 1216 Comedy.TV HD 91 The Learning Channel Def Package to receive HD Channel. 20 High Country Square, Hwy 184 *If a service visit is required to reconnect service, additional fees may 92 National Geographic Premier HD Channels* **Must subscribe to Digital Plus or apply. 100 Animal Planet 1041 FOX Sports 2 HD Premier programming to order. Banner Elk, NC 28604 101 History 1047 SEC Network HD Channel line-ups subject to change. 828-898-1350 (Avery) stc-125752 Your Bill Appointments for installations, service calls and other installa- You are encouraged to contact SkyBest to inquire about You have the option of removing, repairing, rearranging or SkyBest, like most communications companies, bills one tion activities are scheduled in four-hour work windows during whether a particular remote control unit would be compat- maintaining the inside wiring yourself or hiring a qualified out- month in advance. Therefore, any change in services will be normal business hours. We cannot cancel a service call after ible with your equipment. Please note that customer-owned side contractor to do the work for you. It is extremely important reflected on the next month’s bill. The first bill you receive the close of business on the day prior to the scheduled service remote control units might not be functional with SkyBest TV that only high quality home wiring materials be used and that after initial installation or after you make service changes to appointment. set-top boxes. We will help you determine, to the best of our these materials are properly installed to maintain signal quality your account will contain prorated charges in addition to your knowledge, whether or not the remote you have will work with in compliance with FCC technical regulations.