CUSTOMER STORY Hellmann Worldwide Logistics Hellmann Worldwide Logistics goes virtual, saves overheads with IGEL thin clients. Choice Hotels

When Hellmann Worldwide Logistics Australia made the decision to THE CHALLENGE move to a virtual environment, choosing thin clients over their traditional a desktop PCs saved money, reduced power consumption and created Find a desktop solution for the company’s new virtual more offi ce space. environment a Reduce cost of hardware infrastructure Hellmann employs some 20,000 people worldwide, and has around 250 a Reduce running costs staff in the ANZ region, based between offi ces in Victoria, New South Wales, a Convert a proportion of existing hardware to thin clients Queensland, South Australia, Western Australia , Northern Territory and New Zealand. The company provides advanced freight, supply chain and logistics services to the APAC region, catering to a wide variety of industries. When impressed by the fl exibility of the offered by IGEL. The company Hellmann made a decision to move to a virtual network environment three years decided to deploy around 90 of IGEL Technology’s thin clients in Australia and a ago, Information Services and Systems Manager, Nick Vella, realised the need further 30 in New Zealand. for a versatile, cost-effective desktop solution. “We ended up choosing IGEL’s machines because we wanted to convert some THE CUSTOMER of our old PCs to thin clients, and the IGEL UDC could achieve that,” said Nick. “We also determined that, compared to other vendors, the IGEL operating a Offices all around Australia and New Zealand system was so fl exible that it fi lled a lot of gaps that we would otherwise have a Approximately 250 employees in Australia and NZ, 19,300 to fi nd solutions for.” employees in 443 branches across 157 countries Hellmann Logistics Australia initially invested in IGEL’s IZ2/UD2 series machines, a 40,000 square metres of warehouse space in Australia and are now moving towards the IZ3/UD3 series, which offer an integrated a 18.447 million consignments worldwide per year smart card reader and additional serial ports as well as wireless connectivity. a 2.86 billion Euros per year The company runs Citrix Xenapp across all devices in the network environment. “The installation process was very smooth. One thing we love is that we can connect to the network straight out of the box. We just discover the new device “We were already moving away from a micro environment, and that drove us to from the management suite, then the confi guration is automatically pushed out look at new hardware at the same time. We primarily needed to fi nd a solution to the device. Security restrictions are already in place, and each new device for our virtual desktop environment that would deliver the product to the end- arrives customised to our user interface,” Nick explains. user. At the same time we decided that we should endeavour to drive costs down as well, which led us to move away from fat clients. We just needed Staff at Hellmann have been favourable towards the deployment, citing increased a device that could connect to that. In a sense it was a consolidation project as desk space and almost instant boot times as a big plus. The IT team at Hellmann well,” said Nick. found a tendency for staff to leave their machines on overnight in the expectation of a faster boot time the next morning. In sleep mode, the IGEL thin clients use Thin clients are inherently cheaper to buy and cheaper to run than traditional hardly any power, and can also be managed remotely, allowing the IT team to PCs, consuming less power and without the need of fans to keep them cool. sleep any machines left on at the end of each day. From sleep mode, the IGEL thin clients boot up within seconds, improving staff productivity. Hellmann’s Australian IT team worked with Melbourne-based systems integrators Cloud Solutions Group, who presented a range of options. The ability to run dual screens has also been a big positive for staff that need After considering and testing the alternatives, Nick and his team were initially more than one monitor, adding to the increase in working space on desks. Each IGEL thin client is locked down once confi gured, so access is strictly limited THE BENEFITS to the user and password associated with each device. a Increased desktop space Nick said: “We can literally attach a new device to the network, press a couple a Decreased start-up time of buttons on the operating system interface and the device is locked down. a Decreased power consumption Each device has its own log-in security, which means that no user can log in at a a IGEL machines personalised with company branding higher security level and gain access to fi les or information that they shouldn’t.” Reliability is another area where Hellmann has seen improvement since a Reduced cost of hardware deploying the thin clients. a Simplified security

“Generally, thin clients last longer than traditional hardware. Fewer moving parts and not as much on-board gear means that there is less to go wrong,” said Nick. The decision to move the company’s hardware to thin clients has saved Hellmann Hellmann Worldwide Logistics uses their computer hardware to help with Worldwide Logistics Australia administration time, running costs and hardware branding as well, and have personalised their thin clients with Hellmann logos as expenditure, as well as reducing hardware downtime and repairs. part of a company-wide marketing initiative. About IGEL Technology “We have potential customers walking through our offi ces every day, and we like A world leader in thin and zero client solutions, IGEL Technology helps to push out our branding to them. IGEL gives us the ability to add our company organizations improve the agility, effi ciency, and security of their virtual desktop information all over the devices, which is great,” said Nick. and application delivery systems. IGEL produces one of the industry’s widest range of hardware thin and zero clients, based on and , THE SOLUTION and leads the market in based thin clients allowing customers to access a broad spectrum of server-based infrastructures and applications. IGEL also a IGEL IZ2/UD2 thin clients and IZ3/UD3 thin clients offers powerful and intuitive management software for easy deployment and administration of thin clients throughout any size organization. Partnerships with a IGEL Universal Management Suite (UMS) industry leaders like Citrix, VMware, Red Hat, and Microsoft ensure that IGEL provides the most up-to-date technology and trustworthy security to clients in industries that include Healthcare, Education & Research, Public Sector, Looking to the future, Hellmann will continue to focus on thin clients. The Financial, Insurance, Retail, Logistics, and Manufacturing. IGEL has offi ces company is looking to add webcam solutions for meetings and conferences, to in the United Kingdom, Australia, France, the Netherlands, Austria, Belgium, gain further leverage from the company’s existing Citrix HDX platform. Switzerland, Sweden, the United States, Germany, Hong Kong, Shanghai, Beijing and Singapore and is represented by partners in over 50 countries worldwide. Nick said: “The decision to increase VoIP and video conferencing capabilities To learn more, visit www.igel.co.uk or follow us on Twitter: twitter.com/IGEL_ is driving the next phase of our thin client investment. We are increasing our Technology number of UD3’s, as they have the memory to process local imaging.”

Hellmann is also looking at supplying warehouse staff with IGEL thin clients. IGEL’s operating system has one of the most advanced WiFi capabilities of any thin client provider, allowing network-connected devices to easily move around warehouse space. GERMANY (HQ) SWITZERLAND THE NETHERLANDS IGEL Technology GmbH IGEL Technology GmbH IGEL Technology DE Hanna-Kunath-Str. 31 Zweigniederlassung Schweiz NL Orteliuslaan 850 D-28199 Bremen | Germany CH World Trade Center 3528 BB Utrecht Phone +49 421 52094-0 Leutschenbachstraße 95 Phone +31 30 767 1055 [email protected] | www.igel.de 8050 Zürich [email protected] | www.igel.nl Phone +41 44 308 37 41 [email protected] | www.igel.com AUSTRALIA SWEDEN IGEL Technology Pty. Ltd. IGEL Technology BEIJING Suite 18 | Level 22 SE Fridhemsgatan 94D AU 101 Grafton Street IGEL Technology 854 61 Sundsvall Bondi Junction, NSW, 2022 Care of: Melchers Beijing Ltd. Phone +46 70 267 16 16 Australia Beijing Tower | Room 503-504 [email protected] | www.igel.com Phone +61 432103599 10 Changan Ave. (East) [email protected] | www.igel.com Peking 100006 | China UNITED KINGDOM Phone +86 10 65257775 [email protected] | www.igel.com/cn IGEL Technology Ltd AUSTRIA CN Merlin House, Brunel Road IGEL Technology UK Theale | Reading | Berkshire Zweigniederlassung Österreich SHANGHAI RG7 4AB | United Kingdom AT Wienerbergstraße 11/A12 IGEL Technology Phone +44 118 340 3400 Vienna Twin Towers Care of: Melchers (Shanghai) Ltd. [email protected] | www.igel.co.uk 1100 Wien | Austria 13 Floor | East Ocean Centre Phone +43 1 99 460-6238 588 Yanan Road (East) UNITED STATES [email protected] | www.igel.com Shanghai 200001 | China Phone +86 21 6352 8848 IGEL America Sales Corporation [email protected] | www.igel.com/cn 616 Corporate Way, Suite 2-3263 BELGIUM Valley Cottage | NY 10989 | USA IGEL Technology BVBA Phone +1 845 589 5900 FRANCE Researchpark Haasrode 1820 [email protected] | www.igel.com BE Interleuvenlaan 62 IGEL Technology US 3001 Leuven (Heverlee) 57, Esplanade du Général de Gaulle IGEL America Services, LLC FR 92081 PARIS LA DEFENSE CEDEX Phone +32 16 39 47 57 2106 Florence Avenue [email protected] | www.igel.com Phone +33 1 46 96 56 89 Cincinnati | OH 45206 | USA [email protected] | www.igel.fr Phone +1 954 739 9990 [email protected] | www.igel.com

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