Newsletter for staff of Teaching Hospital NHS Foundation Trust, working together for the communities of York, Scarborough, , Malton, Selby and Easingwold. April 2018 StaffMatters Making an impact with SAFER practice

new approach to managing the care and Adischarge of patients has seen wards across the Trust achieving improved flow and patient experience. By focussing on five elements of best practice, SAFER is aimed at providing safe, effective and patient centred care in the right place, at the right time without unnecessary delay. To ensure this, patients have a consultant review before midday where an expected The five elements of the SAFER discharge date is set. A third of patient flow bundle are: patients are discharged before S – Senior review midday and there is a weekly A – All patients will have an review of patients who have expected discharge date an extended length of stay. and clinical criteria for discharge Melanie Liley, Deputy Chief day for decisions to be made Chestnut Ward, F – Flow Operating Officer, explained: about their care, and for Scarborough Hospital E – Early discharge “As a Trust we know we have investigations to take place that R – Review patients waiting in beds every CONTINUED ON PAGE 2 Have you got a story? If you have a story for a future edition of Staff Matters, we would love to hear from you! Contact: Elaine Vinter, Media and Communications Officer: [email protected] Or email [email protected]

Wear pyjamas New mental Tips for Take to raise health service protecting your to tackle 3 awareness 6 for veterans 9 password 10 stress

York Teaching Hospital NHS Foundation Trust @YorkTeachingNHS YorkTeachingNHS YorkTeachingHospital StaffMatters April 2018 2 Making an impact… CONTINUED FROM PAGE 1 make room for new admissions. access to specialist reviews are Melanie added: “It’s important influence these decisions. “While some of the waits all things within our control.” to recognise that SAFER isn’t “There are consequences to and delays patients experience The implementation and a project – more it’s ‘how we poor flow and we know that are a result of system issues interpretation of SAFER is work’ here at the Trust. Many outcomes are affected, especially outside our direct control, many being delivered at a local level. aspects of SAFER aren't new for the frail older patients who of the issues can be improved. This enables directorates and but where the best practice have extended periods in hospital “For instance discharge teams to take the principles of bundle has been incorporated beds. Emergency departments planning, daily senior review SAFER and use them to match it has already proven to reduce become crowded, and patients of all patients, quick access and improve existing good the length of stay and improve are shuffled between wards to to community units and rapid practice already in place. outcomes for our patients.” Wards and departments across the Trust have already embraced the key principles of SAFER – here’s what staff have to say:

Assessment Unit/Emergency Physiotherapy Chestnut Ward Graham Ward Medicine (AMU) York Hospital Scarborough Hospital Scarborough Hospital Scarborough Hospital “The development of ‘functional “I do feel that an organised and “It is like a mini MDT for every “SAFER has changed the culture of criteria for discharge’ as part of disciplined approach to board patient: Information is gathered nursing on AMU; it has empowered SAFER has made it much easier for round as stressed by SAFER, from all the team members to nurses and doctors to communicate the MDT to identify exactly what improves patients safety and help us to prioritise our work clearly and effectively between needs to happen for our patients to experience, while promoting sensibly and tasks are delegated themselves. As a team the main benefit be able to return to their place of efficient use of time and to the relevant staff, aiming for a of SAFER has been communication, residence as quickly and safely as resources.” smoother patient flow. This creates the full team is continuously possible, once they have received Junaid Khan excellent team work and great communicating which is improving the the hospital care they need.” Trust Specialty Doctor morale on the ward.” patient journey and experience.” Chris Newbery, Therapy Team Imola Bargaoanu Victoria Anderson, Senior Sister Leader, Stroke & Neurology Care of Elderly Consultant Message from the Chair Spring is in the air Congratulations to the award As I write it is a glorious winners at Scarborough sunny morning and those Hospital! Furthermore, we ❝ In this month’s of you who, like me, were all delighted to learn love their gardens the that Hull York Medical School Board meeting ‘miracle’ which is spring is will be taking an additional happening all around us. 90 medical students each we will seek to Out of a long, hard winter, year – this is great news for agree to this astonishingly, come brave the medical school and great plants ready to flower – news for our Trust too. strategy and the analogy is clear. The Board of the Trust I have previously described is also hugely encouraged vision, which the process the Board is by the development of the positively currently undertaking to Humber Coast and Vale develop a five year strategy Health and Care Partnership. describes our for our Trust. I am pleased to We know that our future ambitions for confirm that this process is the Hull York Medical School lies in effective collaboration going well and in this month’s Teaching Excellence Awards. with our neighbouring health our Trust and Board meeting we will seek This was a very positive, partners and our progress in to agree to this strategy happy event. Students of this endeavour is positive. the care which and vision, which positively the medical school voted Spring releases new life and we provide for describes our ambitions for those teachers, tutors energy all around us, my plan for our Trust and the care and support staff who in is to make the very most of it! our patients ❞ which we provide for our their view had made the patients. Watch this space! greatest contribution to Sue Symington Earlier this week I attended their learning experience. Chair 2 3 April 2018 StaffMatters

Top blogspot for Sanjay Gupta Schwartz

CONGRATULATIONS to The top Rounds York Cardiology Consultant, 25 channels Sanjay Gupta, who has been were chosen reminder voted Top of the Cardiology because they AN INITIATIVE that helps reduce Youtube Channels list. are actively psychological distress for This is the most working to people working in healthcare is comprehensive list of best educate, being introduced at the Trust. Cardiology Youtube Channels inspire, Schwartz Rounds are a large on the internet, which are and empower their audience lunchtime meeting to which chosen from thousands using with frequent updates and all trust staff are invited, both search and social metrics. high-quality videos. clinical and non-clinical staff. Research has shown that staff who attend Schwartz Rounds feel less isolated and are more able to engage with patients. Wear your pyjamas The purpose of the Rounds is to talk about the emotional impact of working in a health care environment whether as a consultant, a porter, a member to raise awareness of the admin team or anyone else, and that many of us have key area of work that similar feelings and experiences links to SAFER focuses as we go about our work in the Aon the reduction and hospital and in the community. prevention of deconditioning. The first Schwartz Round This is when a period of is entitled “The patient inactivity, bedrest or sedentary I’ll never forget”. lifestyle begins to cause physical Sandwiches and a hot drink changes, particularly in are provided before the Round elderly and frail patients. It starts courtesy of the York Message from the Chair results in deterioration in Teaching Hospital Charity, and a mental and physical status, pre-arranged panel of staff talk and impacts on the ability to about their experiences with carry out normal daily activities. a patient or family member, The ‘End PJ Paralysis’ initiative and the emotional impact the aims to give patients back one encounter had on them. The million days of their precious audience get the chance to time that would otherwise be admissions for other patients.” ❝ Enabling make comments about the wasted in bed in a hospital or An NHS national presentations and share their care home. For many, wearing initiative kicked off earlier this patients to own experiences, a process pyjamas reinforces being sick and month with a 70 day challenge to get into their that is carefully facilitated. can prevent recovery. Getting achieve one million patient days The first Scarborough people up and dressed is a vital of people up, dressed and moving own clothes session is on 14 May from step in ensuring that they do in their own clothes, rather than 12.30-1.30pm in the not spend any longer than is in hospital gowns or pyjamas. is one way of postgraduate centre, with clinically necessary in hospital. Staff are encouraged to get encouraging them refreshments from 12 midday. Vicky Mulvana-Tuohy, Head involved with the challenge by The first York session of AHP Services, explained: engaging with patients and to take greater will be on 30 May at York “Enabling patients to get into families about deconditioning Hospital postgraduate their own clothes is one way of prevention and to help get responsibility for centre from 1pm-2pm, encouraging them to take greater patients up and moving. their own health refreshments from 12.30pm. responsibility for their own health To raise awareness of the There are further dates and become active participants campaign, staff will be wearing and become active planned for York when there will in their personal health journey. their pyjamas to work on 26 April. participants in be Schwartz Rounds on 20 June “From a Trust perspective it Remember to send your pictures and 24 of October, all at 1-2pm. can also help improve patient and stories to the communications their personal flow through more timely team at commsteam@york. • To find out more about discharges, reducing length nhs.uk to be shared on social health journey ❞ Schwartz Rounds visit www. of stay and allowing more media throughout the day. pointofcarefoundation.org.uk

www.scarborough.nhs.uk June 2011 StaffMatters 3 StaffMatters April 2018 4 Nursing Award for pancreatic nurse marketplace A SPECIALIST nurse from York who nominated me, but I am care to put me forward. event Hospital’s Upper GI team has just so thankful that someone "I also want to give heartfelt scooped a prestigious award for thought highly enough of my thanks to Pancreatic Cancer UK the outstanding work she has for creating an award which done with Pancreatic Cancer UK. celebrates the work healthcare Eden Galang was presented professionals do. This recognition with a Health Professional really means a lot to me and it will Award by the charity. remind me that I am lucky enough She was also awarded the to be in a position to provide ON Saturday 21 April, the Trust accolade for going above and help to people who need it." hosted another successful beyond her core professional In the UK, pancreatic cancer has nursing recruitment marketplace role in order to enhance the the lowest survival rate of the 20 event at York Hospital. experience of people affected most common cancers, with just On the day, people were able by pancreatic cancer. seven per cent of people living for to find out more about the Eden said: "I am completely five years or more after diagnosis. nursing vacancies that the Trust amazed to have been is looking to fill across a variety presented with this award for of different departments – from just doing what I love, it’s a Eden Galang with Diana Jupp, theatres to emergency medicine. complete honour. I don’t know Chief Executive PCUK Visitors were free to wander around and talk to stall holders to find out more about the different opportunities that are available, and with over 25 recruitment stalls there was something of Birthday party for interest for anyone wanting a career in nursing of all kinds. On the day 15 nurses were interviewed and over 80 Bridlington Hospital people attended the healthcare information sessions, which his year Bridlington trainers will be on hand to offer organising a teddy bear hunt should help boost the current Hospital is celebrating advice on how to stop smoking and tombola courtesy of the recruitment campaign. Thank you Ta milestone birthday and information on healthier Friends of Bridlington Hospital. to everyone who gave their time and to help celebrate the living, as well as colleagues The event is free and open to help make the event a success. doors will be thrown open to from Infection Prevention to everyone, with free parking visitors to showcase the great promoting good hand hygiene. and refreshments available. Tour de work of the hospital, both Not forgetting that the NHS is Please save the date and come Yorkshire 2018 past and present – and we turning 70 this year, there will be along with family and friends to would love for you to join us! photographs and images on show support Trust colleagues as they THERE is now just days to On Saturday 7 July 2018, telling the story of bygone years. celebrate this very special birthday. go until the start of the between 10.00am-2.00pm, The event will be supported by Keep an eye on Facebook and Tour de Yorkshire 2018. visitors will be able to visit the colleagues from York Teaching Staff Room for more details This year, the Tour route will flagship mobile chemotherapy Hospital Charity who will be over the coming weeks. see riders tackle four stages unit, visit the wards, take a through the best of the Yorkshire unique behind the scenes tour countryside, starting in of the hospital, food taste in the on Thursday 3 May, and finishing canteen… and much, much more! in on Sunday 6 May. For the younger ones they Importantly for us, the can jump on board visiting third stage of the tour on emergency response vehicles, call Saturday 5 May, which starts in at the outpatients department in Richmond, will finish in to have a plaster cast, dress Scarborough at around 6pm. up as a surgeon for the day Staff, particularly those on and even watch our surgeons the East Coast, are asked hard at work as they perform to check road closures, plan ‘operations’ in the theatres. ahead and ensure that routes For anyone interested in working are clear on this day. in the NHS, there will be careers information available, NHS health 4 5 April 2018 StaffMatters

February finalists

Sister Claire Kilmartin and the Ward 17 team, York Hospital Claire was the nurse in charge on the children’s ward on Christmas Eve night. That night the Emergency Department had up to a seven and Recognising and celebrating the a half hour wait to be seen by a doctor. Claire was nominated by achievements of our staff and volunteers a colleague from the Emergency Department for her initiative in coming down to the department to collect all of the paediatric patients who attended for them to be assessed directly on the children’s ward. This avoided a long wait and meant that the children were cared for in a more appropriate Ward 17 environment. Claire noticed that Ward 23 Adele Harvey, collecting on behalf the wait was long and how awful of Michelle Hepton that would be for patients especially toward the nurse on her previous on Christmas Eve and did all she shift, the same patient was due could to improve their experience. to dialyse on Boxing Day. Janet changed her Christmas plans and Deputy Sister Georgina day off to come to work to speak MacDermid and the Ward to this patient about her behaviour 23 team, York Hospital and also be present and support Nominated by a colleague, Georgina her nursing colleague throughout and the team on Ward 23 were the shift. She stayed the whole Scarborough Stroke Unit Ward 39 praised for their ‘magnificent’ shift offering support, reassurance response following the decision to and advice and then walked her Michelle gives her all to the job. Stroke Rehabilitation Team, convert the ward into a flu ward. colleague to her car to reassure her She’s described as “so gentle, always Ward 39, York Hospital This involved transferring all thirty of safety. Janet had also arranged able to help and is sympathetic”. Nominated by a colleague, existing patients and admitting for security to be present the whole the team is praised for their a full ward of patients with flu time this patient was on dialysis to The Scarborough Stroke Unit improvements to patient care over from around the hospital. The protect staff. Janet was praised for Team, Scarborough Hospital the past ten months. Exceeding team approached the task with a going above and beyond the duty The whole team were nominated all expectations the Stroke “calm sense of purpose and good of manager and helping provide a by the friends and family of a Rehabilitation ward has gone humour” and throughout ensured caring, supportive environment. patient for their exceptional care in from being slow and functional that patients and their relatives tragic circumstances. The patient to fast paced, innovative and pro- were reassured – welcoming each Michelle Hepton, Community had been discharged home from active. Led by two key people, new patient as if they were the only Nurse, York Community the stroke unit and was making Michael Keeling (Stroke Specialist admission that day. Staff stayed on Response Team good progress. Sadly his wife was Nurse) and Sally Tutill (Nurse in beyond the end of their normal Michelle was nominated by her tragically killed in a car crash and Charge) the team have used two duties and every member of the colleagues for the way she gives when the police came to tell him methods to achieve this. Thanks team did whatever was necessary her all to everything she does. She the sad news they realised the to the Inspire award, the team to make sure patients were safe and is described as “the most caring, need for him to return to hospital have learned good practice from that the transfers happened rapidly. empathetic person around” and as he needed 24 hour care. On other leading stroke areas and This created capacity that was supports not only patients but hearing of his admission to A&E combined this with the SAFER desperately needed across the rest other staff. Recently Michelle was and the sad news, the stroke principles achieving significant of the hospital, while ensuring that on a 12 hour shift and, because unit admitted him back into their results in reducing their patients’ patients felt treated as individuals. of being the only nurse on all day care. As his wife had visited the length of stay. They are praised for the team, she was non-stop unit every day while he was a for developing a much more lean, Janet King, Manager of busy. Michelle was managing three patient, the staff knew her well safe and effective service for stroke Renal Unit, York Hospital poorly patients in different parts and one of them made the formal patients which has led to greatly Janet was nominated by a nursing of the city, who all required out of identification of her body to spare improved treatment times. “These colleague for her support in a hours GP visits, as well as assisting her family. Family and friends have changes and improvements stressful situation over the Christmas other members of the team with expressed “our heartfelt thanks, for would not have been period. Following an incident where visits and advice for the whole day. going that extra mile that meant possible without team working, a patient had been aggressive Despite demands in her own life, so much at a time like this”. collaboration and cultural change”.

www.scarborough.nhs.uk June 2011 StaffMatters 3 StaffMatters April 2018 6

Portable ventilator boost for critical care

THANKS to charitable funds, A portable ventilator, purchased the critical care outreach team from donations to the intensive are the proud owners of a care unit, will enable the team new piece of equipment that to deliver timely, non-invasive will help save lives of people ventilation to those patients who needing intensive care. need it prior to their admission They are a team of specialist to the intensive care unit. nurses who support ward It was specially chosen because staff to care for patients who it is portable, making it perfect become critically unwell. for transferring patients. The Critical Care Outreach team with the new portable ventilator Medical school to train 90 more doctors a year

ollowing the Department shortage of doctors within the a young school our impact is leading and internationally of Health initiative to UK, particularly in the areas of already being felt, with our first known medical education that F expand the number psychiatry and general practice, graduates now working as GPs produces excellent doctors of medical school places in and follows an announcement and consultants within the region. equipped with the knowledge England, Hull York Medical by Health Secretary Jeremy Expansion will enable us to build and skills needed to respond School has been awarded Hunt in 2017 to increase the on this success – training more to challenges within healthcare an additional 90 places. number of medical school places doctors who are equipped to and to transform patient care. Of these places, 25 will be available by 1500 by 2020. respond to challenges within Since then it has worked in available for students choosing Professor Una Macleod, the healthcare sector and to close partnership with local NHS to study medicine from 2018 and Dean, Hull York Medical School deliver brilliant care to people Trusts and community healthcare 65 from 2019. This represents a is delighted with the outcome. within our region and beyond.” providers to ensure it remained 69% increase in places – from She said: “Hull York Medical Hull York Medical School abreast of local and national 130 home places available School was established in 2003 is the joint medical school of workforce needs – training in 2017 to 220 in 2019. in response to the need to the universities of Hull and doctors in hospitals, primary care The expansion of address the acute shortage of York. When the School was and community settings across undergraduate medical education doctors, particularly GPs, within established its vision was , the Humber and is in direct response to a growing the Yorkshire region. Although clear – to offer a nationally North Lincolnshire and . 6 7 April 2018 StaffMatters Stories from the NHS 76 years of nursing in the family

his year’s NHS70 patients to the new wards in “I wanted to remain celebrations have the early months of 1977.” in the public sector Thighlighted just how Carole’s mum Lorna remained so came to an open many families have the NHS in outpatients until she retired day at the hospital, ‘in their blood’. We heard from from the department as sister prompted by my Staff Nurse Carole Aherne from in 1985. Lorna has maintained daughter, hoping Ophthalmology outpatients at contact to this day with some to get a post as a York Hospital, who describes of her nursing colleagues who healthcare assistant. how nursing has spanned are all of a similar age. I was offered an 76 years in her family. Carole continued: “I recently interview there and “My mother, Lorna Glover who came back into nursing after a then and very swiftly a is 93 this year, trained as a State break of 40 years. Most of my post as a band 5 staff Registered Nurse (SRN) in Stoke- career was spent working as a nurse. I was surprised on-Trent where she met my late manager in social care for the and delighted as it has father Roy, who also trained as an Local Authority with individuals allowed me to work SRN. This was in 1942 before the with learning disabilities and part-time in the run NHS was created. My father went complex needs until the services up to retirement and on to serve in the medical corps. went out to the private sector. also have time to be “In 1961 they moved to York carer for my mum.” and after having a family, my The NHS continues mother started work at York to play a big part in Carole pictured County Hospital in 1967 in the the family as both recently and (inset) in outpatients department. Carole’s daughter 1979. Left, Lorna “Following in her nursing and son have both footsteps, in 1976 I started my been drawn towards University of York and training in York, living-in at the nursing. Her son Bren trained gained a 2:1 degree. She took old County Hospital. At that time for a year in mental health part in the 2012 Olympics as a I was working on the wards but nursing at York University before medic ‘Games Maker’ and has doing classroom work at the deciding it wasn’t really for him. subsequently taken a post at newly built York District Hospital Daughter Jennifer trained London and Westminster Hospitals where we eventually moved at York Hospital through the where she is currently living. A radiographer’s tale

STAFF MATTERS received a Sister Rouse was in charge of around 1949 or 1950. This was the life and workings beautiful handwritten note the department – she was also very spacious, three examination of the department. from Cynthia Huntington of a qualified radiographer – and rooms, large dark room, offices “The hospital also had a table York, a former radiographer four other radiographers some and luxury – a staff room! tennis team – their practice who trained at York County of whom worked part-time. “We were still mixing area was the main waiting Hospital, who has given us “The radiologist was *Dr chemicals from the raw materials room of the department on a delightful glimpse of the C N Pulvertaft and he was which was a chore and time- a Monday night, I believe. early days of radiography. joined by Dr RF Ashivan shortly consuming, and it delayed “Progress continued and “I began my training as after I began my training. the films ‘through-put’. re-working of the space a radiographer as the NHS “Dark room duties were to be “Social life in the department available came to an end when was coming into force. The my introduction to radiography was a feature, with Christmas nothing more could be fitted X-ray department was in the where I gradually learned the art coffee mornings for the rest into the remaining space. In basement of the County Hospital of developing, rinsing and fixing of the hospital staff when 1976 the department moved at Monkgate, consisting of one the films, making sure I’d written they had spare moments. to the District Hospital.” main X-ray room. There was the patient’s name on the film. “Talented staff produced * Dr Charles Norman a portable unit in an adjacent “Expansion of radiology was Christmas entertainment, Pulvertaft was well respected room along with a main office already underway – a second writing witty words to in his field and wrote more for sorting X-rays, a dark room, floor being built over the Gilbert and Sullivan songs than 40 technical papers on consultants’ office and store. outpatient department probably and Christmas carols about gastroenterological radiology.

www.scarborough.nhs.uk June 2011 StaffMatters 3 StaffMatters April 2018 8 Time out for cancer strategy

linical leads from a wide range of specialties met Crecently to develop the Trust’s strategy for cancer services for the next five years. The group spent an afternoon discussing the Trust’s ambitions for developing services and some of the key challenges that needed to be addressed. Dr Stuart Baugh from the Humber, Coast and Vale Cancer Alliance updated the group on plans across the region and Dr Clare Beard and Leon Green from All the ideas from the session Anyone wanting to find out The group spent an North Yorkshire County Council are being put together to create more should contact Lead afternoon discussing Public Health team showed how a draft strategy document which Cancer Manager, Christine the Trust’s ambitions cancer currently affects the local will be shared to get wider Norris, Cancer Lead Clinician, for developing populations and how this will views before it is considered David Alexander, or Head change over the next decade. by the Board in the summer. of Strategy, Steve Reed. services, and some of the key challenges

Living With Selby Friends & Beyond

York Teaching Cancer Event Hospital Charity help new mums A CHARITABLE donation from midwives team. An extra three the Friends of Selby Hospital sets of scales and three waterproof has given a boost to community sonic aids means that we can give midwives in Selby with some much- improved quality care to the women Main Entrance needed brand new equipment. of Selby and surrounding areas.” Ruth Thompson, Community York Hospital Midwife Team Leader, said: “We are Midwives Ruth Thompson, Jo National Cancer very grateful to The Friends of Selby Harrison and student midwife, Lisa 11am-3pm Hospital for this generous donation Hunter, with members of Survivorship to be used by the Selby community the Friends 4th June 2018 Celebration Day

Refreshments Meet our hospital teams and nd out about how we support people affected by cancer. Visit a range of local charities and organisations such as Macmillan, York Against Cancer and many more. For more information contact [email protected] 8 9 April 2018 StaffMatters Protect your password

asswords for computer accounts Guidelines Pare vital to protect the Trust’s important DO information such as patient • Create a memorable password so you do records, staff details, and not feel compelled to write it down – try financial information. using three unrelated words to create Late last year the a memorable password or phrase Systems and Network team • Ensure you are registered to use password changed the password self-service to reset your password at any length for Windows time day or night. This can be found on Staff passwords to make the Room/Top Searches/IT service helpdesk Trust systems more secure. • Use different passwords for different work Adrian Shakeshaft, related logins - more important and sensitive Network Manager, said: “It services should have longer and more complex is important that you are passwords to make them more secure the only person who can • Change your password if you use your computer login. suspect it has been discovered. “Anything carried out with your logon details DON’T are your responsibility. • Store your password insecurely, for • Append a number and then just “We’ve made our systems example on a post-it note change this, or substitute letters with more secure by adding a • Share your password with anybody else. This numbers for example P455word password length minimum of includes over the telephone to somebody • Use the same passwords for work accounts 12 characters but claiming to represent IT support services – that you also use for your personal accounts without adding the you will never be asked for your password • Change your password at the end of a shift, complexity that makes • Use common phrases that would be or just before the weekend or going on it difficult to remember easy to guess for your password leave, since you are more likely to forget it. your password.”

RESEACH NEWS Awards of the Month providing significant cost savings CONGRATULATIONS to Sophie Occupational Therapy, research in the NHS due to a reduction Boyes, Jenny Hughes, Ruth team of the month of hospital admissions. Kay and Sally Hayler from Occupational Therapy (OT) So far 294 participants who won February’s award have enrolled in this trial for Research team of the month. This was thanks to the hard work they have Well done to Jess Bailey, put in whilst working on Clinical Trials Assistant in the the Occupational Therapist oncology/paediatric team who Intervention Study (OTIS). won the individual award. OTIS is a trial aimed at Since joining the team Jess has reducing the number of hospital met every task and challenge admissions in relation to elderly with positive energy despite patients with a high risk of being asked to move from falls. The OTs have been trained another team. Her contribution to identify risk factors in the since joining her current patient’s home and help make team has been brilliant. changes to mitigate them. Jess is always willing to help, The intervention is hoped take on more responsibility and task at hand helping and but has done so with a calm to improve the safety and is keen to learn and develop. coordinating a very busy and professional manner. wellbeing of elderly patients Over the last couple of weeks admin and clinical team due Thank you Jess for all your throughout York, while also Jess has had a challenging to sickness and annual leave, help and continued support.

www.scarborough.nhs.uk June 2011 StaffMatters 3 StaffMatters April 2018 10 x A regular section bringing you the latest news and STAFF WELLBEING developments from the Wellbeing Team Action to tackle stress April is National Stress • Unable to enjoy Awareness Month – the yourself, uninterested campaign aims to not only in life or depressed increase public awareness MENTAL of stress, but highlight the • Racing thoughts causes of stress, the negative • Constant worrying effects stress can have, as • Difficulty concentrating well as how to relieve stress. and making decisions PHYSICAL How do you know if • Headaches you’re stressed? • Panic attacks We’ve all used the phrase ‘I’m • Muscle tension or pain stressed’ before, but if you’re • Difficulty sleeping constantly stressed then you • Dizziness may develop stress-related BEHAVIOURAL symptoms which can be • Biting nails or picking at skin emotional, mental, physical • Increased smoking or and behavioural. For example: drinking alcohol • Eating too much or too little EMOTIONAL • Overwhelmed Stress is a serious issue, • Irritated but there are things you • Anxious or fearful can do to help reduce • Lack of self-esteem this. Please see below.

New video Tips for reducing workplace stress highlights • Talk about serious problems. organise your time. Make a to disconnect from work too, If your stress is caused by list, determine priorities and by not taking work home stress risk something that is in breach of set achievable timescales. If or working extra hours work regulations or your basic you have an issue determining on a regular basis; a good assessment rights, for example bullying, priorities, ask a manager or work/life balance is very A new video has been then you should raise it with colleague to help. important. launched on You Tube management or your HR which clarifies for department. • Take time out from work. • Visit the Health Assured portal managers what to do Every day, it is important to for more information about when a member of • Organise your time. If the take time away from work to coping with personal stress, staff tells them they are source of your stress is feeling feel refreshed and relaxed. what help is available, and struggling with work overwhelmed by work and If you work in an office you for how to contact Health related stress. you feel as though you do not should aim to take your Assured’s 24/7 helpline to The three minute video, have enough time to complete lunchbreak away from your speak to one of their trained narrated by the Trust’s your work, take steps to desk. Remember to take time counsellors. mental health nurse Lucy Pagett, explains step by step what the manager e-learning for mindfulness and the staff member A new e-learning programme mindfulness is. The programme a better understanding of should do. has been launched by Health has been developed by what mindfulness is in order It is important to ask Education England to give Health Education England's to share its benefits with them to do an Individual health professionals a greater Population Health and the people and communities Stress Risk Assessment understanding of how Prevention and e-Learning for they are working with. (ISRA). mindfulness can support the Healthcare (HEE e-LfH) teams • For more information about people they are working with. in partnership with MindEd. the e-learning programme The relevant form can Introduction to Mindfulness Learners accessing the and for details of how to be found in the Managing is a simple and comprehensive introduction to mindfulness access the programme Stress in the Workplace e-learning programme session may find their own visit www.e-lfh.org.uk/ policy on Staff Room. which will provide people health and wellbeing can programmes/introduction- with an overview of what benefit or they will develop to-mindfulness/ 11 April 2018 StaffMatters x STAFF BENEFITS A regular section provided directly for you by the Staff Benefits Team bringing you the latest benefits as a staff member of the Trust. Whether you are looking for a better work-life balance, want advice in making healthy lifestyle choices, or just to see what discounts are available to you. For all of your benefits go to the staff benefits section on www.york. nhs.uk/staffbenefits or call the team on 01904 721170 or 771 5262. Follow staff benefits on Twitter and Facebook @YHstaffbenefits StaffBenefitsYHFT Kinder Place Day Nursery opens

The Kinder Place team the old Scarborough showed off their new Hospital Social Club, setting at their open day Kinder Place Day Nursery on Saturday 21 April. moved into its brand new Families past, present home on Tuesday 6 April. and future were invited to We’re proud to have come along to see the new such a fantastic facility nursery and meet the team. onsite making childcare After many months of arrangements for staff hard work transforming so convenient. We’re proud to have such a fantastic facility onsite Childcare voucher scheme remains open

Staff are reminded that the last parents to apply and guidance determine whether vouchers with all the relevant information, as minute changes to the childcare can be found on the childcare provide the best savings for well as our employer code – www. voucher scheme means it remains calculator on the government your family’s circumstances. yorkhospitals.nhs.uk/work-with-us/ open until September 2018. website www.gov.uk/childcare- The latest information can be staff-benefits-and-wellbeing/ There is now more time for calculator. This can help you found on the staff benefits website childcare/childcare-vouchers/ Summer Get fit for fairs summer Plans are well If you are planning to underway for this improve your fitness year’s Staff Benefits why not take a look Summer Fairs. at the fitness pages All staff are invited on our website. so save the dates! There is information to suit everyone from York – 20 June onsite classes and gym, to Scarborough – 12 July corporate discounts and Bridlington – 26 July the cycle to work scheme! StaffMatters April 2018 12 Fundraising For more information or to support an appeal please contact the fundraising team at [email protected] Support from local shops To celebrate the opening number of votes between May of a new Co-op Food store – June will receive £4,000. round the corner from The money raised through this York Hospital, Co-op kindly scheme will help to transform gifted a £1,000 boost for the an outdoor space into a charity’s Dementia Appeal. tranquil garden for patients and The Co-op store is continuing relatives in the Coronary Care to support the charity with Unit at Scarborough Hospital collection tins for customers to equipped with benches, flowers drop their spare change into and plants for everyone to and the opportunity for Trust enjoy. Not only will this be an staff to fundraise in the entrance area for people for reflection, of the store to raise money for it will also aid their recovery the charity. If you’re interested through access to fresh air, in fundraising for your ward Tesco scheme to Scarborough stores – Burniston nature and natural daylight. or department and would love help raise funds for Road, Westwood Road and The area is currently a the opportunity to do so in the Scarborough garden Castle Road. Shoppers have the basic grassed area with no Co-op store, please contact The charity has also been option to support one of the natural features or places Maggie Bulman by emailing chosen as one of the charities charities listed by dropping their to sit. Please support this [email protected] to benefit from the Tesco green disc into the relevant box scheme when you are next or by calling 01904 726300. Bags of Help Scheme for three and the charity with the highest visiting one of the stores!

Two tombolas raise cash Thank you to everyone who donated an egg for York Teaching Hospital Charity’s tombola at Visit York’s Easter festival and helping to raise more than £1,000 for the Dementia Appeal. Thank you to the Outpatients Department at York Hospital for raising more than £500 from their Easter egg tombola.

Easter eggs put a smile on faces Thank you to local businesses, schools, groups and individuals for donating so many Easter eggs for our patients and staff to enjoy. The Fundraising Team were thrilled to distribute them to wards and departments in our hospitals.

Go to our Facebook page for more