STATE ELECTRICITY BOARD ORDER OF THE CONSUMERS’ GRIEVANCE REDRESSAL FORUM, CENTRAL REGION,

(Present (1) Sri.P.K.Abdul Jabbar, Chairperson, (2) Smt.Jyothy.P.V, Member (3) Sri. Roy Kurian Member

Petitioner : Sri. Saji. M, Kalabham, Chanayil Lane, Eroor, .

Respondent 1) The Asst. Executive Engineer, Ele. Sub Division, KSEB, Thrippunithura.

2) The Asst. Engineer, Electrical Section, KSEB, Thrippunithura. ======No.CGRF-CR/Comp.49/2009-2010/ Dated: 7/10/09

ORDER

Sri. Saji. M, Kalabham, Chanayil Lane, Eroor, Thrippunithura. (Cons.No. 18131 LT IA under Ele. Section, Thripunithura) filed a complaint before this Forum on 31/7/09.

In the petition, along with other points, the petitioner complained about exorbitant electricity bill and sought the relief of refunding the excess amount.

Subsequently, the Statement of Facts from the Asst. Executive Engineer was called for. The same was filed on 19.8.09.

In the Statement of Facts, along with the other points, the AEE stated that the occupant has raised the complaint about the invoice issued during 5/09, which was higher than that of 3/09. But the invoice for 7/09 was normal. There was no irregularity reported by the near by consumers. Hence the abnormal hike in the consumption may be due to the leakage in their circuit itself.

The petitioner was afforded an opportunity of being heard on 28.8.09. During the hearing, the petitioner and the respondent re-iterated their main points in their respective written versions.

Heard both parties. On examining the petition, the statement of facts of AEE, and perusing the documents of both sides, the Forum comes to the following conclusions and decisions thereof.

The petitioner’s complaint is about the exorbitant consumption recorded during 5/09. The normal consumption of the house is only around 400 units. On receipt of the bill the petitioner approached the Respondents and requested to check the meter installed in the premises. But the request was not timely attended and was not established that the energy was actually consumed. Hence the bill for 5/09 shall be revised based on the appropriate average.

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The petition is disposed off accordingly.

Dated this the 7th day of October 2009.

1) Sri.P.K.Abdul Jabbar Sd/- (CHAIRPERSON)

2) Sri.Roy Kurian, Sd/- Member

3) Smt.Jyothy.P.V Sd/- Member

Endt. On CGRF-CR/Comp.47/2009-2010/7/10/2009

To Sri. Saji. M, Kalabham, Chanayil Lane, Eroor, Thrippunithura.

(By registered post)

Copy Submitted to: (1) The Chief Engineer, Distribution Central, KSEB, Gandhi- Square, DH Road, -16. (2) The Chief Engineer (Commercial & Tariff), KSEB, Vydyuthi Bhavan, Pattom, Thiruvananthapuram – 695004. (3) The Joint Secretary (Law), KSEB, Vydyuthi Bhavan, Pattom, Thiruvananthapuram – 695004.

Copy to: - (1) The Deputy Chief Engineer, Electrical Circle, KSEB , Ernakulam (2) The Executive Engineer, Electrical Division, KSEB , Thripunithura (3) The Assistant Executive Engineer, Electrical Sub Division, K.S.E.B., Thrippunithura (4) The Assistant Engineer, Electrical Section, KSEB, Thrippunithura.

Sd/- CHAIRPERSON