Stop by booth #1443 and enter to win a RAFFLE PRIZE!
Improving the Way You Manage Facilities
Creating Safer and Maximizing the Life of Optimizing the FM Healthier Environments Physical Assets Organization
Physical security Engineering solutions Strategic planning Emergency planning Facility condition Performance management Business resilience Asset inventory FM technology and process Staffing and training Financial and budget analysis
visit www.feapc.com
2 | IFMA’s World Workplace® 2019 Your Facility Conference & Expo | The Directory Stop by booth #1443 and enter to win a RAFFLE PRIZE!
Improving the Way You Manage Facilities
Creating Safer and Maximizing the Life of Optimizing the FM Healthier Environments Physical Assets Organization
Physical security Engineering solutions Strategic planning Emergency planning Facility condition Performance management Business resilience Asset inventory FM technology and process Staffing and training Financial and budget analysis visit www.feapc.com
International Facility Management Association 800 Gessner Rd., Ste. 900 Email sent by Houston, TX 77024-4257 USA www.ifma.org
Take Your Facility & Career to New Heights IFMA’s World Workplace® 2019 | 3 Welcome
www.ifma.org www.rics.org
The International Facility Management Association (IFMA) and the Royal Institution of Chartered Surveyors (RICS) welcome you to the original all-encompassing learning and networking event for facility management and other essential professions that create, support and impact the built environment.
On behalf of our sponsors, exhibitors, partners, speakers, program committee, staff and many others who contributed to organizing and hosting our flagship event, we wish you an enjoyable and productive week.
We invite you to visit IFMA Central, booth 1249 in the expo hall this Wednesday and Thursday to learn more about the exceptional resources, opportunities and benefits available through the world’s largest and most widely recognized international association for facility management professionals.
Participating Partners
World Workplace is proud to have the support of the following organizations and publications, all of which contribute significantly to the ongoing dialogue on quality facility management, the built environment and the global workplace.
™ FacilitFacility.yManagement.com.cocom
4 | IFMA’s World Workplace® 2019 Your Facility Conference & Expo | The Directory What's Inside
Show Info Maps
4 Show Management & Participating Partners 86-87 Expo Floor Plan 6-7 Schedule at a Glance 88-89 Convention Center 8 Registration & Admission 90 Downtown Phoenix 9 Mobile App, Attendee Service Center & CEUs 10 On-site Services Advertiser Index 11 Sponsors 12-13 Meetings, Meals & Receptions 2 Facility Engineering Associates, P.C. 14 Keynote & Plenary Speakers 15 CFM Practice Exam 15 FMP®, SFP® & CFM® Info Sessions 27 Yardi 16-17 The Expo 31 Tango 18 IFMA CSPs 35 Kellermeyer Bergensons Services LLC 19 Wednesday Session Grid 39 Trane Commercial HVAC 20-21 Thursday Session Grid 43 Miracle Method 22-23 Friday Session Grid 47 Kee Safety 24-53 Educational Sessions 61 TZ Lockers 92 Logison Exhibitors
54-78 Profiles 79 IFMA Icons 80-83 By Category 84-85 By Booth Number
Tweet about World Workplace using #WWPHX19
Take Your Facility & Career to New Heights IFMA’s World Workplace® 2019 | 5 Schedule at a Glance
7 p.m. – 10 p.m. 11:30 a.m. – 5 p.m. Unless otherwise noted, all IFMA Foundation Casino Royale conference and expo activities are Expo Grand Opening PCC, North Wing, Lower Level, held at the Phoenix Convention Featuring Battle of the Bonds Halls 4-6 Center (PCC), North & West Wing, Ballroom, 3rd level , PCC West 100 N. 3rd St., Phoenix, Arizona, 11:30 a.m. – 1:30 p.m. USA, 85004. Lunch in Expo Hall Wednesday, Oct. 16 Tuesday, Oct. 15 11:30 a.m. – 5 p.m. 7 a.m. – 6 p.m. IFMA Components Pavilion 7 a.m. – 5 p.m. On-site Registration (see page 17 for presentation titles On-site Registration PCC, North Wing, Lower Level, & times) PCC, North Wing, Lower Level, Hall 5 Lobby Booth 1835 Hall 5 Lobby 7:30 a.m. – 10 a.m. 12:30 p.m. – 4:45 p.m. 7 a.m. – 2:30 p.m. IFMA Council Meetings Education Arenas Doug Underwood/Utilities Council PCC North Wing, Street Level Booths 1801, 1817, 1827 of IFMA 2019 Golf Tournament (see page 12 for times & locations) (see pages 19-21 for sessions Arizona Biltmore Golf Club, 2400 E. & times) Missouri Ave. 8 a.m. – 9 a.m. Sponsored by Archibus, Connectrac and Tango (on-site registration is US$250) First-time Attendee Orientation & Breakfast 2 p.m. – 3 p.m. 7:30 a.m. – 12 p.m. (event ticket required) IFMA Fellows Meet and Greet Airport Facilities Council Meeting PCC, West Wing, 3rd Level, IFMA Central, Booth 1249 PCC, North Wing, Street Level, Room 301 Room 123 Sponsored by milliCare 2:30 p.m. – 3 p.m. FMP® and SFP® Info Session 12:45 p.m. – 1 p.m. 8 a.m. – 4:30 p.m. Education Arena 2, Booth 1817 Facility Tour Check-in Speaker Ready Lounge 3:15 p.m. – 3:45 p.m. PCC, North Wing, Lower Level, PCC, North Wing, 2nd Level, CFM® Info Session Hall 5 Lobby Room 224A (near registration) Education Arena 2, Booth 1817 9:30 a.m. – 10 a.m. 4:45 p.m. – 5 p.m. 1 p.m. – 4 p.m. Morning Coffee Expo Prize Card Drawing Facility Tours PCC, North Wing, Street Level, (must be present to win) Groups will leave at 1 p.m. from the North Ballroom Foyer IFMA Central, Booth 1249 Hall 5 Lobby (near registration) 10 a.m. – 11:30 a.m. Official Welcome & Opening 5:30 p.m. – 6:45 p.m. 1 p.m. – 4:15 p.m. Keynote Speaker Robyn Benincasa Deeper Dive Session (name badge required) Credentials Reception PCC, North Wing, Street Level PCC, North Wing, Street Level, By invitation only, for those holding “The Disaster Experience,” Room 129 North Ballroom IFMA credentials Sponsored by firstonsite restoration Sponsored by Davies Office 7 p.m. – 10 p.m. 2:30 p.m. – 4 p.m. Welcome Reception The Duce, 525 S. Central Ave. House of Delegates Annual Meeting Transportation provided to and from PCC, North Wing, Street Level, The Duce to PCC North Wing from Room 124A/B 6:30 to 10 p.m. (name badge and pre-purchased ticket required; tickets will not be sold at the venue) Sponsored by Caterpillar
6 | IFMA’s World Workplace® 2019 Your Facility Conference & Expo | The Directory Schedule at a Glance
Thursday, Oct. 17 12:45 p.m. – 1:15 p.m. Friday, Oct. 18 Credentials Overflow Session 7 a.m. – 4 p.m. Education Arena 2, Booth 1817 7 a.m. – 2 p.m. On-site Registration On-site Registration PCC, North Wing, Hall 5 Lobby, PCC, North Wing, Lower Level, 1:15 – 1:30 p.m. Lower Level Hall 5 Lobby Expo Prize Card Drawing (must be present to win) 7 a.m. – 12 p.m. IFMA Central, Booth 1249 7 a.m. – 5 p.m. Speaker Ready Lounge Speaker Ready Lounge PCC, North Wing, 2nd Level, PCC, North Wing, 2nd Level, Room 224A Room 224A 1:45 p.m. – 2:45 p.m. Concurrent Educational Sessions 8 a.m. – 9 a.m. 7:30 a.m. – 8 a.m. 1.01 – 1.13 Concurrent Educational Sessions Morning Coffee PCC, North Wing, Street Level 4.01 – 4.13 PCC, North Wing, Street Level, PCC, North Wing, Street Level 1:45 p.m. – 5 p.m. North Ballroom Foyer 8 a.m. – 12:45 p.m. Deeper Dive Session Workplace Evolutionaries Sessions 8 a.m. – 9:30 a.m. “The Disaster Experience” PCC, North Wing, Street Level, 4.14 – 7.14 Plenary Session Speakers Rex Miller (no CEU credit offered) & Mim Senft Room 121 (additional ticket purchase required) PCC, North Wing, 2nd Level, (name badge required) Room 221A/B PCC, North Wing, Street Level, Sponsored by firstonsite restoration North Ballroom 9:15 a.m. – 10:15 a.m. 1:45 p.m. – 5:15 p.m. Concurrent Educational Sessions 9:30 a.m. – 1:30 p.m. Workplace Evolutionaries, 5.01 – 5.13 Expo Open Sessions 1.14 – 3.14 PCC, North Wing, Street Level PCC, North Wing, Lower Level, (no CEU credit offered) Halls 4-6 PCC, North Wing, 2nd Level, Room 10:30 a.m. – 11:30 a.m. 221A/B Concurrent Educational Sessions 9:30 a.m. – 10:30 a.m. 6.01 – 6.13 Continental Breakfast in Expo Hall 1:45 p.m. – 2:45 p.m. PCC, North Wing, Street Level Academic/Research Track 11:45 a.m. – 12:45 p.m. PCC, North Wing, Street Level, Concurrent Educational Sessions 9:30 a.m. – 1:30 p.m. Room 124B 7.01 – 7.13 IFMA Components Pavilion PCC, North Wing, Street Level 3 p.m. – 4 p.m. (see page 17 for presentation titles 1:15 p.m. – 2:15 p.m. & times) Concurrent Educational Sessions Booth 1835 2.01 – 2.13 IFMA’s Awards of Excellence PCC, North Wing, Street Level Luncheon Doors will open to attendees at 12:45 10:30 a.m. – 1:15 p.m. p.m.; seating is general admission Education Arenas 3 PM - 4 PM (name badge required) Booths 1801, 1817, 1827 Ignite the Student Challenge - PCC, North Wing, Street Level, (see pages 19-21 for sessions & times) Student Presentations North Ballroom Sponsored by Archibus, Connectrac Sponsored by FM:Systems and Tango 2:15 p.m. – 3:15 p.m. Closing Keynote Speaker 4:15 p.m. – 5:15 p.m. Peter Hinssen 11:30 a.m. – 1:30 p.m. Concurrent Educational Sessions (name badge required) Lunch in Expo Hall 3.01 – 3.13 PCC, North Wing, Street Level, PCC, North Wing, Street Level North Ballroom 12 p.m. – 12:30 p.m. Essentials of FM Info Session 4:15 p.m. - 5:15 p.m. 5 p.m. – 7 p.m. Education Arena 2, Booth 1817 Academic/Research Track THE After Party PCC, North Wing, Street Level, (event ticket required) Room 124B Renaissance Hotel, Skyline Terrace, 100 N. 1st St.
Take Your Facility & Career to New Heights IFMA’s World Workplace® 2019 | 7 Registration & Admission
On-site Registration
PCC, North Wing, Lower Level, Hall 5 Lobby Check in to confirm or change your registration, update your name badge or purchase additional event tickets.
F Tuesday, Oct. 15: 7 a.m. – 5 p.m. F Wednesday, Oct. 16: 7 a.m. – 6 p.m. F Thursday, Oct. 17: 7 a.m. – 4 p.m. F Friday, Oct. 18: 7 a.m. – 2 p.m.
Early Badge Pick-up
PCC, North Wing, Lower Level, Hall 5 Lobby Monday, Oct. 14: 2 p.m. – 5 p.m. Pre-registered? Print your name badge and event tickets by scanning the barcode from your registration confirmation email or directly from your smartphone. You may also verify registration by last name.
Name Badges
Please wear your name badge at all times — it’s required for admission to conference and expo activities and ensures access to the events and services included in your registration category. Your name badge includes a barcode with your name and contact information. Scan your badge to:
F Verify registration at self-check-in kiosks F Gain access to educational sessions and networking events F Verify session attendance and receive CEUs F Leave your contact information with exhibitors
Name badges are NON-TRANSFERABLE. There will be a US$25 service fee to reprint lost or replacement badges. Lost event tickets will not be replaced or reprinted.
Attendance Policy
Children/teens under the age of 18 will not be allowed in session rooms, at the opening or closing keynote addresses, on facility tours or at the evening events. Children may only attend the expo if accompanied by an adult who is registered for the conference. Spouse/Guest registrants must be accompanied by a Full Event attendee.
Special Event Tickets
All special event tickets are sold in advance on a first-come, first- served basis. Tickets will be sold on a space-available basis only at the registration counter. Some events may be sold out prior to the date of the event. We are unable to replace misplaced, forgotten or lost tickets. Event tickets are required for admission to the First- time Attendee Orientation, Welcome Reception and THE After Party.
8 | IFMA’s World Workplace® 2019 Your Facility Conference & Expo | The Directory Show on the Go
Download the mobile app Sponsored by
Search for “IFMA events” in the iPhone app store or Android market. F Check event updates F View and contribute to the Twitter feed F Read about sessions and speakers F Access the exhibitor list and interactive expo floor plan
Attendee Service Center
https://events.ifma.org/worldworkplace/2019/registration_update.cfm Log in with your user name (email) and password (included in your badge print-out).
F Create a personalized event schedule F Log CEUs (must pay US$25 processing fee to access) F Download the attendee roster, session handouts and slides F Evaluate sessions F Review/edit registration details F Reprint registration confirmation and invoice
Managing CEUs*
To receive Continuing Education Units for attending World Workplace sessions, you must add the US$25 processing fee to your registration. (Full Event PLUS! registration includes the CEU processing fee.)
F Scan your badge upon entrance into the session. F Log into the Attendee Service Center. F Click “Start CEU Process” on the left-hand side. F Click “Start” next to the session you attended. F Complete the session evaluation. F Click “Start Test” next to the session. F Complete the five-question assessment. F Your certificate will be available for download.
Certified Facility Manager® Activity Credit
To receive an activity credit for conference attendance, record your attendance on the CFM Recertification Form in your CAMP record.
*You have 15 business days after the conclusion of World Workplace to take the assessments and log CEUs. After 15 business days, the CEU site will close and no CEU credits may be entered. To receive CEUs or LUs from other organizations, contact those organizations for instructions on reporting credit hours.
Take Your Facility & Career to New Heights IFMA’s World Workplace® 2019 | 9 On-site Services
Information Counters PCC North Wing, Lower Level, Hall 5 Lobby Representatives can assist you with conference, expo and convention center questions, and provide information.
Sponsored by
Hotel Assistance IFMA’s only authorized housing company is HelmsBriscoe. If you need assistance with your hotel reservations at any Expo Hall Services of the official hotels, please call the toll-free number at PCC, North Wing, Lower Level, Halls 4-6 +1-877-328-6038 or email Barry Brantley at bbrantley@ helmsbriscoe.com. Professional Headshots Booth 149 UPS Store/Business Center Have a free headshot taken by a professional photographer, available for download from the PCC North Wing, Street Level photographer’s website. Services include shipping, mailing, faxing, photocopying and printing. Charging Lounge Booth 101 First Aid Take a few minutes to recharge your battery, as Expo Hall, PCC North Wing, Lower Level, Hall 4 well as the one in your smartphone. A medic will be on duty in the First Aid room in back of Expo Hall 4 Sponsored by
Speaker Ready Lounge PCC, North Wing, 2nd Level, Room 224A Exhibitor Sales Office The presentation prep area for session speakers, outfitted Behind Aisle 100 with standard audiovisual equipment and seating areas. Open to exhibitors in need of assistance and Speakers are required to check in with lounge staff the day information. Staff is available to answer questions, before their scheduled presentations. assist with booth needs and help you plan for next year’s show. View the 2020 expo floor plan, secure premium space and sponsorships, and select Press/Media additional exposure opportunities. Exhibitors and sponsors are encouraged to provide electronic press kits and may request press passes for members of the media they are working with.
10 | IFMA’s World Workplace® 2019 Your Facility Conference & Expo | The Directory Sponsors
Join us in thanking our sponsors for generously supporting this year’s educational programs, activities, services and amenities, special features and invited speakers.
Premier Sponsors
Sponsors (CSPs in Red)
Accruent Facility Engineering Associates PC Master Manufacturing Co. Inc. Education Arena Presentation Expo Aisle Sign Expo Prize Card Sponsor Expo Prize Donation FirstOnSite Restoration AECOM Deeper Dive Session: The Disaster Experience milliCare Floor & Textile Care Attendee Bags Sponsor First-time Attendee Orientation Flagship Facility Services Breakfast APEX Surface Care Expo Aisle Sign Expo Aisle Sign New Pig Corporation FM:Systems Group, LLC Expo Prize Card Sponsor ARCHIBUS Education Arena Presentation Product Showcase Education Arena Presentation Fooda Education Arena 3 Sponsor OpenWorks Education Arena Presentation Expo Prize Card Sponsor Asure Software FreeAxez LLC Planon Corporation Expo Prize Card Sponsor Expo Aisle Sign Education Arena Presentation BELFOR Property Restoration Freeman PointGuard Expo Prize Donation Expo Aisle Sign Education Arena Presentation GP PRO (Georgia-Pacific) Pride Industries Biamp/Cambridge Sound Management Social Media Photo Backdrop Expo Prize Card Sponsor Information Booth Sponsor Expo Prize Donation Grainger SCLogic Expo Prize Card Sponsor Expo Prize Card Sponsor Caterpillar Expo Prize Donation Welcome Reception Sponsor Greater Phoenix Chapter of IFMA Expo Prize Card Sponsor Servpro Industries CBRE Expo Aisle Sign Expo Prize Card Sponsor Mobile App Sponsor IBM Sunbelt Rentals, Inc. COIT Cleaning & Restoration Services Product Showcase Attendee Badge Preview Email Expo Prize Card Sponsor Education Arena Presentation Image Property Services Expo Aisle Sign Connectrac Expo Prize Donation Education Arena Presentation Expo Prize Donation Education Arena 2 Sponsor Inpro Product Showcase Expo Prize Card Sponsor Sunline Office, LLC Expo Prize Card Sponsor CORPORATE CARE iOFFICE Expo Prize Card Sponsor Education Arena Presentation Tango Expo Prize Donation Education Arena Presentation Kastle Systems Education Arena Sponsor D. C. Taylor Co. Expo Prize Card Sponsor Expo Prize Card Sponsor Tecta America Corporation Liquidation Solutions Expo Prize Card Sponsor Davies Office Expo Prize Card Sponsor Expo Prize Donation Education Arena Presentation Opening Keynote Sponsor LogiSon Acoustic Network Trimble Expo Prize Card Sponsor Expo Aisle Sign Expo Prize Card Sponsor EDI LoRa Alliance Vivreau Expo Prize Card Sponsor Education Arena Presentation Expo Prize Card Sponsor Expo Prize Donation Managed by Q Yardi EMCOR Facilities Services Expo Prize Card Sponsor Charging Lounge Sponsor Expo Prize Card Sponsor Expo Prize Donation Marsden Services LLC Expo Prize Card Sponsor Expo Prize Donation
Take Your Facility & Career to New Heights IFMA’s World Workplace® 2019 | 11 Meetings, Meals & Receptions
IFMA Council & Community Meetings PCC North, Street Level
IFMA’s 16 councils meet the industry-specific networking and information needs of their members. IFMA’s six communities help connect members who share an interest in a particular FM topic, regardless of location or industry. Truly global in nature, councils and communities connect colleagues worldwide for knowledge and best-practice sharing.
Tuesday, Oct. 15 Coffee & Breakfast 7:30 a.m. – 12 p.m. Airport Facilities Council Meeting First-time Attendee Orientation Room 123 Wednesday, Oct. 16 | 8 a.m. – 9 a.m. PCC, West Wing, 3rd Level, Room 301 Wednesday, Oct. 16 New to World Workplace? This interactive breakfast is a 7:30 a.m. – 9 a.m. great ice-breaker. Meet other professionals, develop new Banking & Credit Unions Council friendships and get the inside scoop on what to do and see Room 121B from day one. (event ticket required) 7:30 a.m. – 9:30 a.m. Nonprofit Facilities Council Sponsored by Room 121A 8 a.m. – 9:30 a.m. Morning Coffee Operations Maintenance Health & Safety Community Wednesday, Oct. 16 | 9:30 a.m. – 10 a.m. Room 122B Thursday, Oct. 17 | 7:30 a.m. – 8 a.m. PCC, North Wing, Street Level, North Ballroom Foyer 8 a.m. – 9:30 a.m. Corporate Facilities Council Annual Meeting Continental Breakfast Room 124A Thursday, Oct. 17 | 9:30 a.m. – 10:30 a.m. 8 a.m. – 10 a.m. Fuel up for the day with complimentary breakfast Health Care Council in the expo hall. Room 126C Expo Hall, PCC, North Wing, Aisle 100 8 a.m. – 10 a.m. Workplace Evolutionaries Community Room 221A/B Lunch 8 a.m. – 10 a.m. Lunch in Expo Hall Academic Facilities Council Annual Business Meeting Wednesday, Oct. 16 | 11:30 a.m. – 1:30 p.m. Room 132C Thursday, Oct. 17 | 11:30 a.m. – 1:30 p.m. Expo Hall, PCC, North Wing, Lower Level 8:30 a.m. – 10 a.m. Museum & Cultural Institutions Council Full Event and Wednesday/Thursday One-day registrants Room 122C received lunch vouchers to use at a variety of dining op- 9 a.m. – 10 a.m. tions located in the expo hall. If your registration does not include a lunch voucher, you may add one in the Attendee Hospitality Council Service Center or pay with cash/credit card upon check-out Room 126A in the lunch line. 9 a.m. – 10 a.m. FM Consultants Council Room 131C
12 | IFMA’s World Workplace® 2019 Your Facility Conference & Expo | The Directory
Sponsored by Meetings, Meals & Receptions
Evening Receptions
Welcome Reception Wednesday, Oct. 16 | 7 p.m. – 10 p.m. The Duce (transportation provided from the PCC North Wing from 6:30 p.m. – 10:00 p.m.)
Held at a repurposed Prohibition-style warehouse converted into a boxing ring, yoga studio, restaurant and jazz club, this will be an unforgettable evening with old-school games and retro food in a funky retail and entertainment space. (name badge and pre-purchased event ticket required; tickets will not be sold at the venue)
Sponsored by
IFMA’s Awards of Excellence Luncheon Friday, Oct. 18 | 1:15 p.m. – 2:15 p.m. PCC, North Wing, Street Level, North Ballroom
This celebratory event honors achievements of IFMA chapters, councils and individuals. Lunch will be served, then the award show begins, followed by the closing THE After Party keynote speaker. Doors will open to attendees at 12:45 p.m. Seating is general admission. We encourage you to Friday, Oct. 18 | 5 p.m. – 7 p.m. Renaissance Hotel, 100 N. 1st St., Skyline Terrace arrive early to find a seat. (name badge required) A perfect end to your World Workplace experience, THE After Party features dancing, networking, heavy hors d’oeuvres and cocktails. Snappy casual attire is preferred. (event ticket required)
Take Your Facility & Career to New Heights IFMA’s World Workplace® 2019 | 13 Keynote & Plenary Speakers
Gain valuable insights on building world-class teams, improving workplace well-being, and preparing for (and surviving) radical change.
Wednesday, Oct. 16 10 – 11:30 a.m. PCC, North Wing, Street Level, North Ballroom
Opening keynote speaker Robyn Benincasa advises companies such as Starbucks, ARAMARK, Siemens, 3M and Microsoft on how to build world-class teams. Her New York Times best-selling book “How Winning Works” has been reviewed as “an excellent resource for all business owners on approaching challenges with a team mentality.” (open to Full Event, Exhibitors, Wednesday and Spouse/Guest registrants)
Sponsored by
Thursday, Oct. 17 8 – 9:30 a.m. PCC, North Wing, Street Level, North Ballroom
Absenteeism, disengagement and turnover cost businesses an estimated US$1.2 trillion a year, and work has become the fifth leading cause of death. How can your organization avoid becoming a tragic statistic? Plenary session speakers Rex Miller and Mim Senft share strategies for improving workplace health and well-being with little or no cost to your company. (open to Full Event, Thursday and Spouse/Guest registrants)
Friday, Oct. 18 2:15 – 3:15 p.m. PCC, North Wing, Street Level, North Ballroom
Immediately following IFMA’s Awards of Excellence luncheon, best-selling author Peter Hinssen will talk about a rapidly changing world and the business models, organizational structures, talent, mindsets, technologies and cultures needed to maximize our chances for survival. Hear about pioneers who managed to move beyond tomorrow and were able to change the course of entire industries. (open to Full Event, Friday and Spouse/Guest registrants)
14 | IFMA’s World Workplace® 2019 Your Facility Conference & Expo | The Directory FMP®, SFP® & CFM® Info Sessions
IFMA credentials provide opportunities for entry into and advancement in facility management. On average, IFMA credentials lead to a US$6,000 salary increase within the first year. Learn about the benefits of earning one or more of the following internationally
recognized credentials.
®
® ®
FMP & SFP Info Session CFM Info Session Wednesday, Oct. 16 | 2:30 p.m. – 3 p.m. Wednesday, Oct. 16 | 3:15 p.m. – 3:45 p.m. Expo Hall, Education Arena 2, Booth 1817 Expo Hall, Education Arena 2, Booth 1817
Facility Management Professional™ (FMP) Certified Facility Manager® (CFM) Industry-trusted for 15 years, the FMP is a knowl- Internationally recognized for 25 years, the CFM is a edge-based credential for professionals looking to increase competency-based certification that sets the standard for their depth-of-knowledge in the core FM topics deemed ensuring the proficiency of practicing facility managers. critical by employers. Credentials Overflow Session Sustainability Facility Professional® (SFP) Thursday, Oct. 17 | 12:45 p.m. – 1:15 p.m. An assessment-based certificate program delivering a Expo Hall, Education Arena 2, Booth 1817 specialty credential in sustainability. No pre-requisites, no renewal costs; earn 30-70 general CE hours toward your Bring your questions specific to any of the IFMA credential programs. LEED maintenance. An IFMA Instructor and the credentials team lead will be on hand to answer questions and provide advice on the credential programs.
Experience the exam and boost your confidence to earn your CFM®.
• Determine your readiness to sit for the CFM Exam by experiencing what it is like to take a competency- based exam.
• The enhanced online CFM Practice Exam covers all 11 core competencies covered in the CFM Exam Blueprint.
• New feature now includes rationales developed by your peers in the profession.
ONLINE CFM PRACTICE EXAM Sponsored by