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The United Republic of Tanzania National Audit Office

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The United Republic of Tanzania National Audit Office THE UNITED REPUBLIC OF TANZANIA NATIONAL AUDIT OFFICE Vision To be a highly regarded institution that excels in public sector auditing Mission To provide high quality audit services that improve public sector performance, accountability and transparency in the management of public resources Core Values In providing quality services, National Audit Office of Tanzania shall be guided by the following Core Values: Objectivity To be an impartial entity, that offers services to its clients in an unbiased manner We aim to have our own resources in order to maintain our independence and fair status Excellence We are striving to produce high quality audit services based on best practices Integrity To be a corrupt free organization that observes and maintain high standards of ethical behavior and the rule of law Peoples’ Focus We focus on our stakeholders’ needs by building a culture of good customer care, and having a competent and motivated workforce Innovation To be a creative organization that constantly promotes a culture of developing and accepting new ideas from inside and outside the organization Best Resource Utilization To be an organization that values and uses public resources entrusted to it in an efficient, economic and effective manner PREFACE The Public Audit Act No. 11 of 2008, Section 28, authorizes the Controller and Auditor General to carry out Performance Audit (Value for-Money Audit) for the purpose of establishing economy, efficiency and effectiveness of any expenditure or use of resources in the Ministries, Departments and Agencies (MDAs), Local Government Authorities (LGAs) and Public Authorities and other Bodies. The Performance Audit involves enquiring, examining, investigating and reporting on the use of public resources, as deemed necessary under the prevailing circumstances. I have the honor to submit to Her Excellency, the President of the United Republic of Tanzania, Hon. Samia Suluhu Hassan and through her to the Parliament, a Performance Audit Report on Registration and Issuance of National Identification Cards to all eligible Citizens. The report contains findings, conclusions and recommendations that are directed to both the Ministry of Home Affairs and National Identification Authority (NIDA). The Management of the Ministry of Home Affairs and National Identification Authority (NIDA) were given the opportunity to scrutinize the factual contents and comments in the draft performance audit report. I wish to acknowledge that the discussions with the Ministry of Home Affairs and National Identification Authority (NIDA) were very useful and constructive. My Office intends to carry-out a follow-up audit at appropriate time with regard to the actions taken by the audited entities in relation to the recommendations provided in this report. To ensure successful completion of this assignment, my Office subjected the performance audit report to critical reviews of the subject matter experts namely; Dr. Amina Suleiman Msengwa, Lecturer, University of Dar Es Salaam and Dr. Francis A. Mwaijande, Lecturer, Mzumbe University This report has been prepared by Mr. Elisante E. Mshana – Team Leader and Mr. Gerald A. Nduye – Team Member under the supervision and guidance of Ms. Esnath N. Henry - Chief External Auditor, Mr. George C. Haule – Assistant Auditor General and Mr. Jasper N. Mero – Deputy Auditor General. ii I would like to thank my staff for their commitment in the preparation of this report. My thanks should also be extended to the Ministry of Home Affairs and National Identification Authority for their cooperation with my office which facilitated timely completion of this report. CharlesCh l EKihE. Kichere, Controller and Auditor General, Dodoma, United Republic of Tanzania, March, 2021 iii TABLE OF CONTENTS PREFACE ........................................................................... ii LIST OF TABLES ................................................................... v LIST OF FIGURES ................................................................ vii ACRONYMS AND ABBREVIATIONS ............................................. viii EXECUTIVE SUMMARY ........................................................... ix INTRODUCTION ................................................................... 1 1.1 Background ............................................................... 1 1.2 Motivation of the Audit ................................................. 2 1.3 Design of the Audit ...................................................... 3 1.4 Assessment criteria ...................................................... 9 1.5 Data Validation Process ............................................... 12 1.6 Standards Used for the Audit ......................................... 12 1.7 Structure of the Report ............................................... 12 CHAPTER TWO .................................................................. 14 SYSTEM FOR REGISTRATION AND ISSUANCE OF NATIONAL IDENTIFICATION CARDS ................................................................... 14 2.1 Introduction............................................................. 14 2.2 Laws and Strategies Governing Registration and Issuance of National Identification Cards ........................................ 16 2.3 Key Players in the Registration and Issuance of NID Cards....... 20 CHAPTER THREE ................................................................ 31 FINDINGS ......................................................................... 31 3.1 Introduction ............................................................ 31 3.2 NIDA was unable to register all Citizens aged 18 and above ... 31 3.3. Inadequate Allocation and Distribution of Resources for National Identification Cards ................................................... 68 3.3. Inadequate Monitoring of Registration and NID Cards Issuance Activities ................................................................ 79 CHAPTER FOUR ................................................................. 85 AUDIT CONCLUSION ............................................................ 85 4.1 Introduction............................................................. 85 4.2 General Conclusion .................................................... 85 4.3 Specific Conclusions ................................................... 85 CHAPTER FIVE ................................................................... 89 RECOMMENDATIONS ............................................................ 89 5.1 Introduction............................................................. 89 5.2 Recommendations to the Ministry of Home Affairs ............... 89 5.3 Recommendations to the National Identification Authority .... 90 iv LIST OF TABLES Table 1.1: Selected Regions covered during the Audit ......................... 6 Table 1.2: Selected Districts from Sampled Regions ........................... 7 Table 2.1: Timeliness on the Regional Coverage by NIDA from 2011/12 to 2019/20 ............................................................................. 15 Table 2.2: Summary of Objectives and Strategy of NIDA for the period 2012/13 - 2014/15 ................................................................. 18 Table 2.3: Summary of Objectives and Strategy of NIDA (2019/20 - 2023/24) ....................................................................................... 19 Table 2.4: Summary of Main Activities for Registration and Issuance of NID Cards ................................................................................ 28 Table 2.5:Budgeted and Disbursed Funds 2014/15 to 2019/20 ............. 29 Table 2.6: Distribution of NIDA officials as at of June 2020 ................. 30 Table 3.1: Comparison of Yearly Target Set with the Registered Citizens 33 Table 3. 2: Comparison between the targeted and Registered Citizens of above 18 years in the Visited Regions .......................................... 34 Table 3.3: Percentage of Registered Citizens in the Visited Districts as at June 2020 ........................................................................... 35 Table 3.4: Average Time Taken from Registration to Scanning of Documents at District level .................................................................... 36 Table 3. 5: Average Time Taken for Approval by District Registration Officers ....................................................................................... 37 Table 3.6: Number of Regions Covered since 2012/13 to 2019/20 ......... 43 Table 3.7: District Connectivity to the National Server ...................... 44 Table 3. 8: Percentage of Citizens Issued with the National Identification Cards in the Sample as at 11 December 2020. ................................ 52 Table 3.9: Average Time Taken to Receive a NID Cards ..................... 53 Table 3.10: Percentage of Citizens Received the NIDA Cards Within the Standard Time ...................................................................... 55 Table 3. 11: Issuance of National Identification Numbers in the Visited Regions .............................................................................. 61 Table 3. 12: Impact of the Procured NID Production Machines for One Year ....................................................................................... 65 Table 3.13: NIDA Budgetary Status for the Period from 2012/13 to2019/20 ....................................................................................... 69 Table 3.14: Amount Allocated from OC to Cater for Office Operations for the Visited Regions
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