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About Moldova 1 Why Outsource to Moldova 2 Partners of the Project MIEPO / National Association of Private ICT Companies 3 Company Index 4

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About Moldova 1 Why Outsource to Moldova 2 Partners of the Project MIEPO / National Association of Private ICT Companies 3 Company Index 4 Table of Contents About Moldova 1 Why outsource to Moldova 2 Partners of the project MIEPO / National Association of Private ICT Companies 3 Company Index 4 The information for te companies in this catalogue is presented as provided by their respective owners. For further information please contact the relevant company. Under no circumstances shall the author be liable for direct or indirect loss and suffering or lost profit result by the information stated in this catalogue. About Moldova Moldova is a country situated in the South Eastern Europe, bordered by Ukraine in the north, east and south, and Romania in the west. The former Soviet Union country has a population of 3.5 m. Even though Moldova is mainly recognized as an agricultural country, it has encountered massive progress of industry development in the past 8 years, passing from traditional industries to the implementation of services and progressive technologies in the construction and food processing branches. With a significantly growing economy, and an average annual growth of GDP of 6% up to 2008 (a loss of 6% in 2009), Moldova perceives to penetrate foreign markets by implementing liberal trade regimes, power of reforming (Moldova is in the top 10 reformers in Doing Business Report, World Bank). ICT industry represents 9.5% of the country GDP regardless the decrease of GDP in 2009 affected by the world crisis. Rich in culture and educated labor force .Moldova becomes an attractive point for off-shoring, outsourcing and investment by offering an attractive climate to business development, especially in the ICT field, which has grown 8 times from 2000 to 2008, with a total number of appr. 1200 companies working in the ICT field (which is 30% more than in 2006). The majority of the population trained in the ICT field (apr.2.6% of the active labor force) is multilingual, skilled and appreciated as one of the biggest advantages of the investment. Together with the change of the political will, the Government has recognized itself committed to promote the ICT sector as a key driver for the whole economy and develop an unique proposition for the external market, ensuring the legal and administrative environment according to the EU standards. 1 Why outsource to Moldova? Educated, multilingual labor force Government openness to support Most of the population is fluent in at least Romanian and business development processes Russian, but also English, French, Italian, Spanish, German The Government is supporting the development of the due to strong cultural centers and similarities with the ICT sector as a key driver for the economic growth and western European countries innovation implementation. It is promoting the positioning of Moldova as an easy to reach and explore destination, with a constantly developing public private partnership. Competitive prices for high quality applications Locally developed infrastructure Moldovan companies have a reputation of developing and testing applications recognized and used in such and telecommunications services countries as CIS countries, United States of America, Moldova benefits from a relatively well developed United Kingdom, Albania, Zambia, China, France, etc. infrastructure and access to services that contribute Leading development and testing companies are Endava, directly to the development of a friendly and healthy Pentalog, Qsystems, F-line Technologies, Allied Testing. business environment. Friendly investing/outsourcing Successful study cases of foreign environment investment Attractive investment climate to save cost and The presence of successful investment study cases are deliver good services. — Allied Testing, Endava, Tacit Knowledge, Pentalog, Moldcell, Orange which contribute at building high Facilitated administrative burden and fiscal quality applications and service offerings, contribute to environment for IT specialists to become more the creation of labor places applying foreign values and competitive on the international market( fiscal understanding to the Moldovan market. facilities for programmers) Dynamically changing overview of the sector needs and support. Mature, trustworthy companies with an European experience in Near shore to Europe development. Local and foreign companies acquire international stan- Situated very close to Western and Central dards such as ISO 9001, IT Mark, CMMI. A growing number Europe with a variety of flight connections and of companies become Microsoft, Oracle, Cisco partners, small hour difference. with a rich experience in developing applications in: No visa regime for EU and US citizens, most OECD and CIS countries Finance and Banking field Web development QA and testing Business process outsourcing E-governance projects 2 Partners of the project MIEPO is the organization of the Ministry of Economy of The EU-funded Project “Support to Export Promotion the Republic of Moldova that has the responsibility for and Investment Attraction in the Republic of Moldova — investment attraction and export promotion. SEPIA” aims to: Our main mission is to advise and support foreign Support the Ministry of Economy by, amongst others: investors and the development of external trade and Promoting MIEPO as Key E&I Facilitator cooperation among Moldovan and foreign companies. Establishing foreign in-market representation Established in 1999, the organization contributes to Support the Ministry of Agriculture and Food attracting foreign investment and developing domestic Industries by, amongst others: companies through its services and development programmes. Supporting selected Testing Laboratories’ proficiency testing In addition, we advise and accompany Moldovan Supporting selected Testing Laboratories’ ISO 17025 exporters at international markets. accreditation For companies which come to the Moldovan market, we act as a contact partner during their search for attractive Support to Moldovan enterprises in export and reliable opportunities/locations/business partners in development financing by, amongst others: the Republic of Moldova. Identifying external sources of export financing MIEPO — through its experienced professional advisors Enhancing the capacity of Moldovan companies to is able to deliver a personalized and professional inward access these sources investment service, in particular: Promote Moldovan exports by, amongst others: Information services Organising specific export promotion events Property/Site Identification Producing specific Export Promotional Materials. Supplier & Partner Search Promote investments into Moldova by, amongst others: Business Visits Project Management and Aftercare support Supporting the organisation of Foreign Investment Fora Assisting potential foreign investors identified with their decision to invest in Moldova. Moldovan ICT Association counts 25 members from contribute and foster a higher penetration of IT services various fields: hardware, software, telecommunication for a more developed, open and liberalized economy. and business process outsourcing, and represents The association is ready to serve as a key point of contact a dialogue platform between the ICT sector and in Moldova and help interested business partners to get government, promotes the competitiveness and in contact. reliability of the country as a destination for value added IT and BP outsourcing. At the same time the Members of Association: Association enhances cluster consolidation initiatives, Arax-Impex, Riscom, Endava, Allied-Testing, Qsystems, building public private partnerships, consolidated Deeplace, NetInfo, Alfa Soft, Tacit Knowledge, Pentalog voice for making the country an attractive point for CHI, Maxlinie-MCS, Neuron Grup, Neomatrix, Comitek, investment and outsourcing. Stronghold, Softprom, Kvazar-Micro, F-line Technologies, ATIC works closely with educational institutions, Moldcell, Starnet, GPG Consulting, Fors Computers, government structures, business environment to Aproservice-X, Tersis Comp, Info System Project. 3 Company Index General Banking and Tourism Company Name E-Government Others Page Businesses Finance and Travel Alfa Soft 6 Allied Testing 8 Cedacri International 10 Deeplace 11 Dekart 12 Endava 14 F-line Technologies 16 Est Computer 18 Global Phoning Group 19 JMD Planet 20 Netinfo 22 Pentalog- CHI 24 Qsystems 26 Starnet 28 Tacit Knowledge 30 Semantic Soft 32 4 Text 5 Alfa Soft About the Company Project Management standard Alfa Soft SRL is a software company, with offices in, Alfa Soft S.R.L. project management approach is Chisinau (Moldova), Ashburn (USA, Virginia) Tirana based on PRINCE 2 standard of process management (Albania). Our custom business solutions dramatically and acknowledges the scope as producing a unique reduce the time, cost, and complexity associated with and predefined outcome at a specified time using building, deploying, and maintaining mission-critical, predetermined resources. The workflow of our content-rich, secure Web applications. company develops in conformity of CMMI level 2 The company employs over thirty software programmers standards for Informational Technology companies and IT professionals. The majority of Alfa Soft staff and is certified by international authorities in this are certified professionals. Since 2005, Alfa Soft has domain. maintained its Microsoft Gold Certified Partner® status based on its competencies in custom development There are several management levels, which take place solutions, business process and integration solutions and in every project we are involved. At the highest level
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