The Wand Medical Centre Newsletter - Jan 2020 Winter Pressures.

As the winter months approach please bear in mind GP services are under pressure to supply as many options for appointments, not everyone will get an appointment due to the demand on winter pres- sures. Please read on for further information and support. You can:

Surgery: Call or come down to the surgery at 8.30am Mon-Fri to book an appointment on the day, 48hours or 2 weeks in advance. If we have no appointments your available options are: Book online: www.patientaccess.com (ask at reception if you need your registration letter) Our Hub: This is an appointment at one of our local Hubs with a GP who has access to your records.

Fernley Medical Centre Medical Centre Bathrow Medical Practice 560 Strafford Rd 4 York Street 1st Floor - The Colston Suite Harborne Attwood Green Health Centre B11 4AN Birmingham 30 Bath Row 0121 411 0347 B17 0HG 0121 427 5246 Birmingham

B15 1LZ

0121 622 4846

If there are no available appointments @ our local Hubs you can attend an Urgent Care Centre:

Boots NHS Walk-In Centre Summerfield Primary Care Lower Ground Floor Centre Boots The Chemist 134 Heath Street 66 High Street B4 7TA B19 7AL Tel: 0121 255 4500 Tel: 0345 245 0769 South Birmingham GP Walk In Centre Washwood Heath Urgent Care Centre 15 Katie Road Clodeshall Road Washwood Heath B29 6JG B8 3SN Tel: 0121 415 2095 Tel: 0121 322 4310

Badger Out of hours: If you need to see a GP OOH call 0121 766 2100 The Wand Medical Centre Newsletter - Jan 2020 If you do not need to see a Doctor but require advice/support call: NHS 111: Offers help and support in directing you to the best service for your needs.

 you're worried about your baby's or child's symptoms you're 65 or over you're pregnant you have a long-term medical condition – for example, diabetes or a heart, lung, kidney or neurological disease you have a weakened immune system – for example, because of chemotherapy or HIV your symptoms do not improve after 7 days 111 will tell you what to do. They can arrange a phone call from a nurse or doctor if you need one.

Go to 111.nhs.uk or call 111.

A&E / Ambulance: This is for life threatening medical emergencies only.

Call 999 or go to A&E if you:

 develop sudden chest pain

 have difficulty breathing

 start coughing up blood

 Major accidents

 Broken bones

 Lack of consciousness The Wand Medical Centre Newsletter - Jan 2020

You can treat flu without seeing a GP and should begin to feel better in about a week.

Check if you have flu

Flu symptoms come on very quickly and can include:

 a sudden fever – a temperature of 38C or above  an aching body  feeling tired or exhausted  a dry cough  a sore throat  a headache  difficulty sleeping  loss of appetite  diarrhoea or tummy pain  feeling sick and being sick The symptoms are similar for children, but they can also get pain in their ear and appear less active. The Wand Medical Centre Newsletter - Jan 2020

How to treat flu yourself

To help you get better more quickly:

 rest and sleep  keep warm  take paracetamol or ibuprofen to lower your temperature and treat aches and pains drink plenty of water to avoid dehydration (your pee should be light yellow or clear)

Antibiotics

GPs do not recommend antibiotics for flu because they will not relieve your symptoms or speed up your recovery.

A pharmacist can help with flu

A pharmacist can give treatment advice and recommend flu remedies.

Be careful not to use flu remedies if you're taking paracetamol and ibuprofen tablets as it's easy to take more than the recommended dose.

How to avoid spreading the flu.

If you feel you need further advice please call 111. Please DO NOT visit the practice due to other patients being vulnerable to contracting the virus.

Flu is very infectious and easily spread to other people. You're more likely to give it to others in the first 5 days.

Flu is spread by germs from coughs and sneezes, which can live on hands and surfaces for 24 hours.

To reduce the risk of spreading flu:

 wash your hands often with warm water and soap  use tissues to trap germs when you cough or sneeze  bin used tissues as quickly as possible The Wand Medical Centre Newsletter - Jan 2020

FLU SEASON IS HERE AGAIN…..So here are the facts for you to consider. Please ask at reception for further details and book your appointment now….what are you waiting for?? The Wand Medical Centre Newsletter - Jan 2020 The Wand Medical Centre Newsletter - Jan 2020 The Wand Medical Centre Newsletter - Jan 2020

We are a Teaching Practice. At some point you may have seen that we teach students at the practice. It would be really helpful not only to us but for them as our future doctors if you were willing to volunteer your time to come into practice. The students may want to talk to you regarding medical history, illness, problems, medication etc... If your willing to be part of this please let us know at reception and may we thank you in advance for your continuing support.

The Wand Medical Centre Newsletter - Jan 2020

Travel injections

Please make sure you Baby Immunisations book with one of our DNA Appointments Please make sure your child is up to nurses at least 6-8 date with all their immunisations, Last month we had: 182 making sure you always bring their weeks in advance. Doctors 81 & Nurse 101 Red book with you. Appt’s were wasted due to patients NOT attending or cancelling their appt’s Ordering repeat

Please make sure you Medication. cancel the appointment Please remember that a prescription on 0121 440 5572 if you takes 48 hours.

2 Working days to be completed.

NEWS UPDATE - New prescription ordering system. Minor aliments Please have a look on how you can now order all your You don’t always need to see the own medication over the phone from 26th February. doctor, try your local Pharmacy as they can offer advice on medication which in some circumstance is free of charge.

They can also offer advice on where you should go for further care.

On Line Access:

Register on line at:

thewandmedicalcentre.co.uk

NOW!!

You can then book your own GP appt’s, order your

repeat medication. And view your summary care record.

Ask at reception for further details. The Wand Medical Centre Newsletter - Jan 2020

Patient information: If you have any interesting news or upcoming events within the area please feel free to contact the surgery for us to share the news!! Patient Information Board: Stop Smoking & Dry January We have set up a board in reception answering your questions and concerns.

Google Map How to get to our Surgery.

Copy address below Into your browser bar. This will show Diary of what’s coming where we are located. Then enter your postcode to show how to get to us. up in February: Safe Sex, Chlamydia https://www.google.co.uk/maps/place/ screening (16-24yrs) Frank+St,+Birmingham+B12+0UF/@52.4641306,- You can get more 1.8907327,17z/data=!3m1!4b1!4m5!3m4! 1s0x4870bc7a632f0660xccd7f97fb8731ff5!8m2! information from the 3d52.4641867!4d-1.8886818 Surgery

Bus routes from Birmingham would be Number 8, 35, 50 The Wand Medical Centre Newsletter - Jan 2020 Are you a CARER? A carer is someone of any age who provides paid/ unpaid support to family or friends who could not manage without this help. This could be caring for a friend or elderly family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support. If this sounds like what you do please let reception know by filling out the tear off slip at the bottom and we can add this information to your record.

This does not apply for looking after your children.

—————————————————————————————————————— Your Name:______

Your Address: ______

Your Date of Birth:______

Name of the person you care for:______

Relationship to person you care for:______

I hereby give my consent for my information to be forwarded to Carers UK who will contact me with further help and support.

Please tick the box if you wish for us to forward your information ☐ The Wand Medical Centre Newsletter - Jan 2020

We did the event back in Oct and staff have raised £35.47 So well done & Thank you to everyone !!!