Deloitte City Mobility Index Analysis area

Analysis area: 4,604 km2 | Population: 4,098,927 (2016) | Population density: 890/km2 Montreal Definition of analysis area: Montreal census defined by Statistics

TOP PERFORMER MOBILITY ANALYSIS GLOBAL LEADER KEY MOBILITY STATISTICS CONTENDER EMERGING ASPIRING Public transport options* Metro, Bus, Commuter Train, Ferry, Bicycle, Carsharing

Congestion Monthly public transport pass US$62 Public transport reliability

Performance Transport safety GDP US$156 billion (2016) and resilience Integrated and shared mobility Principal transport authorities Air quality Société de transport de Montréal, Société de transport de Laval, Réseau de transport de , , Metropolitan Transit Vision and strategy Authority Regional (ARTM) *Regulated, licensed, operated, and monitored by principal Investment transport authority.

Innovation JOURNEY MODAL SPLIT Vision and Regulatory environment PRIVATE CAR PUBLIC TRANSPORT leadership Environmental sustainability 68% 24% initiatives

Public transit supply

Transport affordability WALKING BICYCLE

Versatility 2% 5%

Service and Customer satisfaction inclusion Accessibility OTHER: 1%

FUTURE OF MOBILITY CAPABILITY Montreal FoM global leader Significant Passive environment, Proactive environment, Proactive environment, work to do a number of barriers some barriers few barriers

STRENGTHS CHALLENGES • Rated one of the greenest and most extensive public • Significant traffic congestion due to on-going public works transportation systems in . programs and repair of road systems. • Extensive infrastructure modernization program underway; • Bus fleet is old and frequently down for repairs, which will result in a state-of-the-art system. contributes to unreliable service, pushing people into cars. • Avid adopter of new modes of transport; bike- and carsharing • Scheduling and payments across modes of transport are programs are quite popular. not well integrated. Deloitte City Mobility Index Montreal

Key focus areas to improve Improve integration Leverage vibrant start-up Improve transparency city mobility and realize the across transport modes, community to improve and accountability of including ticketing and transit planning, planning for major Future of Mobility: timetables real-time analytics, projects and incident management

MOBILITY ANALYSIS FURTHER DETAILS:

Performance and Vision and leadership Service and inclusion resilience

Aging infrastructure, increased number City government has ambitious long-term Montreal has one of the largest public transit of motorists on the road, and on-going plans to upgrade, expand, and integrate networks in North America, offering large-scale public works programs make transport infrastructure—and are seeking the affordable transportation across multiple congestion a particular problem in the region. funding to see it through. Key strategic modes. However, the bus network’s reliability These issues are expected to continue priorities include improving customer and frequency of services could be improved. through 2022. experience, strengthening governance and Accessibility for the disabled population is • The average commuter spends over 145 hours financing, and mobilizing talent. also a priority area. annually in congestion because of road • Montreal is a finalist for the CAD$50 million • The STM buses in break repairs, the construction of the REM (Réseau Smart Cities grant and its plan largely focuses down two to three times more often than their express métropolitain) light-rail system, and on transport. A main project is an integrated counterparts in . Ridership on the city's heavy snowfall during the harsh winters. journey planning and payments app for most buses declined by more than 13 percent over major transport modes, an area where the city the last five years. The city plans to make its • Traffic-related fatalities are low but have been has been behind its peers. bus fleet all-electric by 2025. rising. To address this, municipal authorities are lowering city speed limits, installing priority • Montreal suburb Candiac has become Canada's • The STM aims to improve disabled accessibility lights for cyclists, and experimenting with first city to pilot electric autonomous shuttles. of the public transit system. The plans include more innovative approaches such as the ‘3D’ The city has created the Institute on equipping all buses with ramps by 2025 and crosswalks painted in Outremont. Electrification and Intelligent Transportation to bringing the number of elevator-equipped promote intelligent solutions to transport stations from 13 to 32 by 2022. • The Greater Montreal region has one of the issues. highest usage rates of carsharing services in • In 2017, ARTM launched a mobile application, North America. Its popular bikesharing • Major ongoing public transit projects include the ‘Chrono’, to provide commuters with real-time program, Bixi, has seen increasing use each CAD$6.3 billion (USD4.8 billion) REM light-rail information on its commuter trains and buses. successive year. system and the Pie-IX bus (BRT). Plans to extend the services across other These will significantly expand the system’s modes in the Greater Montreal region are due reach and capacity, but will cause passenger to complete by December 2019. disruption and congestion for the next few years. SUMMARY Montreal has one of the largest metropolitan transport systems in North America and is also a leader in active transportation, with one of the highest mode shares for cycling in North America. Yet ridership growth has been outstripping transport supply, resulting in overcrowding on the metro and congestion on the roads. The city has embarked on several long-overdue expansion efforts across modes: roads, including the Pie IX BRT; new light rail lines; and an expansion to the subway system. Montreal has shown itself to be open to new modes of transport. It was an early adopter of both bike- and carsharing programs. It has, however, been slower to integrate its multiple modes into a single seamless offering. As demonstrated by its submission to the Canada Smart Cities Challenge, this is something it intends to address in the coming years.

CONTACTS Simon Dixon Mario Iacobacci Thomas Vioux Global Transportation leader Economic Advisory Consulting Partner Partner Senior Manager Deloitte MCS Limited Deloitte Canada Deloitte Canada Tel: +44 (0) 207 303 8707 Tel: +1 514 393 7101 Tel: +1 514 393 6354 Email: [email protected] Email: [email protected] Email: [email protected]

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