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Dateline: NH Volume 40, Issue #2 a Publication of the New Hampshire Automobile Dealers Association

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Dateline: NH Volume 40, Issue #2 a Publication of the New Hampshire Automobile Dealers Association Driving New Hampshire Forward February 2017 Dateline: NH Volume 40, Issue #2 a publication of the New Hampshire Automobile Dealers Association Too Good an Opportunity To Pass Up, page 5 The Privilege of NHADA Hotlines, p. 3, Administrative vs. Documentary Fees, p. 7 Automotive Program Advisory Committees, p. 9 Workers’ Compensation Trust Reduces Rates, p. 14 Ten Sure-Fire Ways to Recruit Qualified Techs, p. 15 Dateline: NH a publication of the New Hampshire Automobile Dealers Association 2016-2017 NHADA OFFICERS Chairman Larry Foss PLATINUM Vice Chairman Mike Kopp Workers’ Treasurer Compensation David Hammer Coverage for the Secretary NH Auto Industry Roger Groux Loss Prevention President NHADA Workers’ Compensation Trust Services Peter J. McNamara Internal Claims Pete She er For more information, please visit nhada.com Management 2016-2017 NHADA DIRECTORS or contact Pete Sheff er at the association offi ce at Jake Aleksa, Independent Used Car Managed Care 800-852-3372 or psheff [email protected]. Program Miles Cook, Franchised, At-Large Chelsey Gaudet Parks, Franchised Don Goulet, Independent/Repair/Service, At-Large NHADA Association Partner Shawn Hanlon, Franchised/Independent Paul Holloway, Honorary Mike Kopp, Franchised/Independent John “Jack” McDevitt Jr., Heavy Duty Trucks Doug Miles, Franchised, At-Large Inside This Issue Lisa Nast, Motorcycles/Powersports Derek Snowman, Franchised Advocacy Grassroots: Your Voice Matters! ...........................................................................8 NADA DIRECTOR Dennis Gaudet Compliance * * * Administrative vs. Documentary Fees............................................................................. 6 This publication is designed to provide accurate and Education authoritative information in regard to the subject matters covered. In publishing this newsletter, neither Automotive Program Advisory Committees ................................................................. 9 the authors nor the publisher are engaged in rendering legal, accounting, or other professional services. If legal Events advice or other expert assistance is required, the services of a competent professional should be sought. NHADA Cruisin’ Convention ........................................................................................ 4 Advertisements appearing in Dateline: NH do not indicate Healthcare a specific endorsement by NHADA of the products or services unless Time to Update Your Section 125 Plan Document? .................................................13 the NHADA endorsement symbol appears with the advertisement. Legal Published monthly except in July in Bow, New Hampshire, by the New Hampshire Automobile Dealers The Privilege of NHADA Hotlines ................................................................................. 3 Association. Mailing address: P. O. Box 2337, Concord, NH 03302-2337, 603-224-2369/800-852-3372. Legislation Our Top Three 2017 Legislative Priorities ..................................................................... 7 STAFF Publisher Larry Foss The New Legislative Committee Structure ..................................................................10 Editorial Director Peter J. McNamara Managing Editor Nathaniel Stout Loss Prevention Design and Layout Advertising Coordinator Lisa Lavoie NHADA’s Online Safety Orientation Training ........................................................... 5 Photographer Michael Rosenblum Workers’ Compensation ADVERTISING RATES Workers’ Compensation Trust Reduces Rates ............................................................14 Back Page: Color $1,000 Workforce Full Page: Color $700 B&W $575 1/2 Page: Color $450 B&W $375 Ten Sure-Fire Ways to Recruit Qualified Techs ..........................................................15 1/3 Page: Color $375 B&W $300 1/6 Page: Color $300 B&W $250 Monthly Statistics .............................................................................................18 nhada.com | nhadastore.com Cover: Loss Prevention Representative Dustin Howe begins a training sessions with MSDS Online at an office in the Daniel B. McLeod Center in Bow. Photo by John Gfroerer page 2 February 2017 a publication of the New Hampshire Automobile Dealers Association Dateline: NH The Privilege of NHADA Hotlines A Guide to the NHADA Employment Hotlines Peter McNamara, NHADA President questions regarding terminations, The free hotline calls are or well over ten years, NHADA harassment, proper pay schedules limited to ten minutes — enough Fmembers have been privileged with and many other workplace issues for you to get a sense of the access to free Employment Law Hotlines. and problems. issue(s) and to provide you with These telephone hotlines currently allow Think quick-lube, not engine an overview of the applicable access to employment experts at two NH rebuilds. laws, not to map out a detailed law firms: Cook, Little, Rosenblatt & The calls are not meant to strategy for a difficult situation Peter McNamara Manson, p.l.l.c. and Devine Millimet. handle extensive, specific legal or to provide you with a thorough The time that the firms and their advice. Rather, the hotline is meant to be risk assessment. attorneys take to answer the questions on a quick resource for general guidelines to If your situation calls for more detailed a volunteer basis is greatly appreciated. assist you when tackling more basic issues. advice or the review of any written We are lucky to have such a unique set up. If you need to terminate an employee materials, the attorneys will gladly discuss This article is a guide to what the today, hire an attorney; if you need to get their hourly rates and billing policies. Many hotlines are to be used for and what they general information about termination dealerships find that having established are not intended to be used for. laws in NH, call a hotline. relationships with employment lawyers If your employment law question isn’t This program is not a substitute for to provide advice on a proactive basis is covered in the NH Auto Dealer Law manual thorough legal research and strategic beneficial, and hiring a lawyer is easier than or in the compliance section of nhada.com, development for a specific situation or you may think. these firms can provide some guidance on claim. Hotlines – continued on page 4 February 2017 page 3 Dateline: NH a publication of the New Hampshire Automobile Dealers Association NHADA Cruisin’ Convention Celebrating Us! Free Registrations! Members are encouraged to bring their classic vehicles! June 25-27, 2017 Red Jacket Mountain View Resort, North Conway Save the Date! The NHADA Board of Directors has once again approvedfree admission throughout the event, mini-spa, cocktail receptions, registrations to NHADA member companies — franchised and pool party, beer tasting, classic vehicle cruise ride, kids’ club independent. Associate members are not eligible. Each member and more! company may send two people at no charge — owners/managers Room reservations are not included in the NHADA and guest. registration. To make your Red Jacket Mountain View Resort We have an agenda to make everyone happy — adults, teens, room reservation, please call the resort directly at 800-672-0500. kids, couples, families or individuals, people who want to be Attendees must reference group code: 289168, and identify active, and those who want to be laid back. yourself as a member of NHADA. The room block guarantee Registration includes all meals Sunday evening through ends on May 26. If you have any questions, contact Jean Conlon Tuesday morning, the Bob Marley comedy show, free waterpark at [email protected] or call her at 800-852-3372. Hotlines – continued from page 3 Don’t shoot the messenger: You may not as they have full caseloads and may be in Wage and hour hear the answer you want. The attorneys court. If you have a pressing legal matter Overtime tell it like it is and sometimes that means that needs immediate attention, hire an Exempt and non-exempt status bad news for you. Please, don’t vent your attorney. How to hire, fire, and discipline frustration on them. Leave a detailed message after the beep: properly Be patient: The attorneys endeavor Provide specific details about the matter Hire, fire and discipline guidelines to return calls within a reasonable time, or question that you have when you leave Protecting intellectual property usually between 24 and 48 hours, but a message. Non-compete agreements sometimes longer. It is very unlikely that The Employment Law Hotlines will Employee documentation you’ll speak to an attorney immediately answer general questions about: Leave of absence issues Disability and reasonable accommodation Workplace harassment and PLATINUM discrimination Employee vs. independent contractor Insurances Personnel policies and practices Health Drug testing Dental Workers’ compensation Vision Compliance NHAD Services, Inc. - Insurance Short-term Background checks... and more. For more information, please visit nhada.com disability or contact Laurie Churchill at the association offi ce Life Of course, we are here to answer your Laurie Churchill at 800-852-3372 or [email protected]. questions too. Contact me at pmcnamara@ NHADA Association Partner nhada.com or call me at 800-852-3372. page 4 February 2017 a publication of the New Hampshire Automobile Dealers Association Dateline: NH NHADA’s Online Safety Orientation Training is Too Good of an Opportunity to Pass Up You only get one chance to effectively integrate a new employee into your organization. Brian Duplessis,
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