Our Shared Value Journey
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OUR SHARED VALUE JOURNEY INTEGRATED ANNUAL REPORT 2020 WHO WE ARE Choppies is the 1 About this report largest grocery 3 Chairman’s letter to stakeholders retailer in southern OUR BUSINESS 6 Choppies at a glance Africa, outside of 10 Our strategy South Africa. 18 Our business model Our market in context Operating 20 OUR PERFORMANCE 150 stores and eight 24 CEO’s strategic update and operational review distribution centres 27 Five-year review across the African ACCOUNTABILITY continent. 28 Directorate 30 Sustainability report 36 Choppies CSR in 2020 38 Ethical leadership 39 Corporate governance report 48 Risk management 52 King III checklist 58 Investment Committee report ANNUAL FINANCIAL STATEMENTS 59 Statement of directors’ responsibility 60 Certificate of the Company Secretary 61 Directors’ report 63 Report of the Audit and Risk Committee 68 Independent auditor’s report 74 Statements of Profit or Loss and Other Comprehensive Income 76 Statements of Financial Position 77 Statements of Changes in Equity 78 Statements of Cash Flows Corporate information 80 Accounting policies (Registration number: BW00001142508) 100 Notes to the Consolidated and Separate Annual Financial Statements BSE SHAREHOLDERS’ INFORMATION ISIN: BW0000001072 154 Share code: CHOPPIES Shareholders’ analysis Bloomberg code: CHOPPIES BG 155 Shareholders’ diary EQUITY Reuters code: CHOPP.BT 156 Notice of annual general meeting Listing date: January 2012 159 Form of proxy JSE 161 Electronic participation form ISIN: BW0000001072 162 Contact details Share code: CHP Listing date: May 2015 163 Definitions Total shares in issue: 1 303 628 341 About this report Choppies is committed to the principles and philosophy of integrated reporting. Feedback Scope and boundary In our 2020 Integrated Annual Report, for stakeholders, the boundary has been More information available on our website: the year 1 July 2019 to 30 June 2020, we extended beyond the financial reporting www.choppies.co.bw aim to provide an understanding of our boundary to include the material interests business, our growth strategy and our attributable to/associated with our key ability to create sustainable value for our stakeholders. A copy of this Integrated stakeholders in the short, medium and Annual Report is available online at long term. This integrated report focuses Reporting frameworks www.choppies.co.bw. A hard copy on those matters that the directors believe This Integrated Annual Report is prepared is available to shareholders on are material to our stakeholders’ in accordance with IFRS, the BSE Listings request. understanding of the business. Requirements, the JSE Listings Requirements, the Botswana Companies The disclosures encompass Choppies’ For additional contact details please Act, and the International Integrated retail network, across all regions of Reporting Framework. Choppies complies see page 162. continuing operations. The annual financial in all material respects with the principles statements are presented in Botswana Pula contained in the BSE Code of Best (“BWP” or “P”) (unless otherwise stated), Practice on Corporate Governance as which is considered the functional currency. well as King III, as encapsulated in the There was no change to any measurement applicable regulations. We endeavour techniques except for the adoption of to apply King IV Report on Corporate IFRS 16 – Leases, nor were there any Governance* wherever possible. restatements of previously reported information. (For more information see Assurance the Annual Financial Statements on The Company’s external auditor, Mazars, pages 74 to 151.) has independently audited the Annual Financial Statements for the year ended In assessing the risks, opportunities and 30 June 2020. Their qualified audit report outcomes that materially impact the is set out on pages 68 to 73. Group’s ability to create value for its Business process Nature of assurance Assurance provider Consolidated annual financial External audit Mazars statements Internal audit Independent outsourced BDO from September 2020 Health, safety and environmental audits Compliance reviews SHE Group BSE requirements Compliance reviews Stockbrokers Botswana Ltd JSE Listings Requirements Compliance reviews PSG Capital Lender due diligence Legal and compliance Managed internally by the Investment reviews Committee Insurance due diligence Independent risk reviews Alpha Direct Insurance Company Pty Ltd Forward-looking statements This Integrated Annual Report contains forward-looking statements that, unless otherwise indicated, reflect the Group’s expectations as at year-end. Actual results may differ materially from the Group’s expectations. The Group cannot guarantee that any forward-looking statement will materialise and, accordingly, readers are cautioned not to place undue reliance on these. The Group disclaims any intention and assumes no obligation to revise any forward-looking statement even if new information becomes available, other than as required by the BSE Listings Requirements and the JSE Listings Requirements or any other applicable regulations. * Copyright and trademarks are owned by the Institute of Directors in South Africa NPC and all of its rights are reserved. Choppies Enterprises Limited Integrated Annual Report 2020 Page 1 Leadership Our stakeholders For further information please see page 38. For further information please see pages 30 to 32. Financiers The Group’s independent non-executive Chairman is Uttum Corea. The Group’s CEO is Ramachandran Ottapathu and the interim CFO was Vidya Sanooj. The Suppliers new CFO, Minnesh Rajcoomar, joined in May 2020. The CEO and CFO can be contacted at the registered office of the Company. A full list of the directors is set out on Customers pages 28 to 29. Shareholders We create long-term sustainable value for stakeholders through the effective and balanced use of key resources and stakeholder relationships, or “capitals”, as defined in Employees the International Integrated Reporting Council’s International <IR> Framework. Through the execution of our business activities, we increase, decrease or transform Regulators and government the six capitals, as described in our business model on pages 18 to 19. Communities While this report is primarily targeted at our current shareholders and potential investors in the Group, it also Media considers the information needs of our broad and diverse range of stakeholders who are key to sustainable value creation. Employee representation How to read our report Our Integrated Annual Report is structured to show the Responsibility statement relationship between the various elements involved in The Audit and Risk Committee acknowledges its creating value. To aid navigation and cross-referencing, responsibility on behalf of the Board to ensure the this report contains the icons illustrated in this integrity of this Integrated Annual Report. The committee introduction. has applied its mind to the report and believes that it appropriately and sufficiently addresses all performance of Choppies and its subsidiaries for the year within the scope and boundary outlined above. The Audit and Risk Committee recommended this Integrated Annual Report to the Board for approval. The Board acknowledges its responsibility to ensure the integrity of this Integrated Annual Report. Uttum Corea Ramachandran Ottapathu Chairman CEO Page 2 Choppies Enterprises Limited Integrated Annual Report 2020 Chairman’s letter to stakeholders It has been a challenging year both from a greater macro-economic perspective as well as for Choppies specifically. However, we have made major strides in unfounded, which then enabled Choppies creating a solid foundation for the Group to lift the veil of suspicion. We are now to build on and believe this has set the confident to move forward in re-building course for a rebirth of the Company the business. which offers value for money to its customers in a challenging economic Our Investment Committee was busy with environment. the disposal of loss-making operations in South Africa, and the closure of The new Board was appointed in operations in Mozambique, Kenya and September 2019 and we started with a Tanzania, which has helped return the turbulent legacy coupled with a number Group to profitability. Our other markets of major tasks. I am pleased to report that also proved economically challenging we had achieved most of these with a struggling and volatile milestones by year-end at June 2020. It Zimbabwean economy, currency has taken a tremendous effort by the devaluation in Zambia and a lack of finance team and Audit and Risk economies of scale in Namibia. However, Committee to ensure that we published we believe a focused approach in these the FY18, FY19 and now the FY20 regions as well as the numerous UTTUM COREA financial results and not to mention the opportunities for growth in Botswana CHAIRMAN interim results. In addition, we have present the Group with solid prospects. appointed new auditors, Mazars, in This together with the favourable respect of FY19 and FY20. All of this was conditions following the introduction of achieved within a year and is a marathon funds by the founding shareholders, achievement reflecting a great effort by together with additional security, and all involved. given the renegotiation of our banking facilities which will see our monthly The past two years has been marked by payments lower, put the Group on a firm the cloud of suspicion which hung over going concern footing. Choppies relating to certain governance matters, including allegations