User manual Table of contents Device features 1 Wireless PowerShare 1 Meet Bixby 1 Camera 1 Security 1 Expandable storage 1 Night mode 1 Gestures only navigation 2 Water and dust resistance 2 Infinity display 2 Getting started 3 Galaxy S10e 4 Galaxy S10 5 Galaxy S10+ 6 Assemble your device 7 Wireless PowerShare 9 Start using your device 11 Use the Setup Wizard 11 i VZW_G970U_G973U_G975U_EN_UM_TN_SAT_ 022019_FINAL Table of contents Transfer data from an old device 11 Lock or unlock your device 13 Accounts 14 Set up voicemail 15 Navigation 16 Navigation bar 21 Customize your home screen 23 Bixby 30 Digital wellbeing 31 Always On Display 32 Flexible security 33 Multi window 36 Edge screen 37 Enter text 41 Emergency mode 44 Apps 46 Using apps 47 Uninstall or disable apps 47 Search for apps 47 ii Table of contents Sort apps 47 Create and use folders 48 Samsung apps 49 Galaxy Essentials 49 Galaxy Store 49 Galaxy Wearable 49 Samsung Health 49 Samsung Members 51 Samsung Notes 52 Samsung Pay 53 SmartThings 55 Calculator 56 Calendar 57 Camera 59 Contacts 64 Clock 69 Email 73 Gallery 76 Internet 81 iii Table of contents Messages 84 My Files 86 Phone 88 Google apps 96 Chrome 96 Drive 96 Duo 96 Gmail 96 Google 96 Maps 97 Photos 97 Play Movies & TV 97 Play Music 97 Play Store 97 YouTube 97 Carrier apps 98 Call Filter 98 Cloud 98 hum 98 iv Table of contents My Verizon 98 Security and Privacy 98 Voice Mail 98 Message+ 99 Settings 102 Access Settings 103 Search for Settings 103 Connections 103 Wi-Fi 103 Bluetooth 105 Phone visibility 107 NFC and payment 107 Airplane mode 108 Mobile networks 108 Data usage 109 Mobile hotspot 110 Tethering 112 Nearby device scanning 112 Connect to a printer 113 v Table of contents MirrorLink 113 Download booster 113 Virtual Private Networks 114 Private DNS 114 Ethernet 115 Sounds and vibration 115 Sound mode 115 Vibrations 116 Volume 116 Ringtone 117 Notification sounds 117 System sounds and vibration 117 Dolby Atmos 118 Equalizer 118 Headset audio options 118 Adapt sound 118 Separate app sound 119 Notifications 119 Manage notifications 119 vi Table of contents Customize app notifications 120 Smart alert 120 Smart pop-up view 120 Display 120 Screen brightness 121 Blue light filter 121 Night mode 121 Screen mode 122 Font size and style 122 Screen zoom 122 Screen resolution 122 Full screen apps 123 Screen timeout 123 Accidental touch protection 123 Touch sensitivity 123 Screen saver 123 Reduce animations 124 Lift to wake 124 Double tap to wake up 124 vii Table of contents Smart stay 124 One-handed mode 124 Device maintenance 125 Quick optimization 125 Battery 125 Storage and memory card 126 Memory 127 Language and input 127 Date and time 130 Troubleshooting 130 Lock screen and security 134 Screen lock types 134 Clock and information 135 Google Play Protect 135 Find My Device 135 Security update 136 Samsung Pass 136 Samsung Blockchain Keystore 136 Install unknown apps 137 viii Table of contents Secure Folder 137 Encrypt SD card 137 Set up SIM card lock 138 View passwords 138 Security update service 138 Device administration 139 Credential storage 139 Strong Protection 139 Advanced security settings 140 Location 140 App permissions 141 Send diagnostic data 141 Samsung Ads 141 Accounts 142 Add an account 142 Account settings 142 Synchronize accounts 142 Remove an account 143 Backup and restore 143 ix Table of contents Google settings 143 Accessibility 144 Screen Reader 144 Visibility enhancements 144 Hearing Enhancements 146 Interaction and dexterity 147 Advanced settings 148 Installed services 149 Other settings 149 Help 149 Manage game features 149 Dual messenger 149 About phone 149 Learn more 150 Videos 150 Smart Simulator 150 Tips 150 Samsung Care 150 Talk to an agent 150 x Table of contents Legal information 151 Intellectual property 152 Open source software 152 Disclaimer of warranties; exclusion of liability 153 Modification of software 154 Samsung Knox 154 Maintaining water and dust resistance 154 Restricting children’s access to your mobile device 156 Samsung Electronics America, Inc. 156 xi Device features Device features Wireless PowerShare Wirelessly charge your Galaxy Buds, Galaxy Watch or even a friend’s phone right from your device. See Wireless PowerShare on page 9. Meet Bixby Bixby learns what you like to do and works with your favorite apps and services to help you get more done. See Bixby on page 30. Camera Enjoy a full kit of pro lenses with an ultrawide lens that provides a full field of vision, just like the human eye. See Camera on page 59. Security Use your face or fingerprint to unlock your device. See Flexible security on page 33. Expandable storage Expand storage with a supported microSD card. See Memory card on page 126. Night mode Use a darker theme to keep your eyes comfortable at night. See Night mode on page 121. 1 Device features Gestures only navigation Don’t like navigation buttons on your screen? Use gestures instead! See Navigation bar on page 21. Water and dust resistance This device is rated IP68 using the Ingress Protection rating system. See Maintaining water and dust resistance on page 154. Infinity display Enjoy every inch of your dynamic AMOLED screen without the interruption of keys or buttons. 2 Getting started Galaxy S10e Galaxy S10 Galaxy S10+ Assemble your device Start using your device 3 Getting started Galaxy S10e Devices and software are constantly evolving — the illustrations you see here are for reference only. 4 Getting started Galaxy S10 Devices and software are constantly evolving — the illustrations you see here are for reference only. 5 Getting started Galaxy S10+ Devices and software are constantly evolving — the illustrations you see here are for reference only. 6 Getting started Assemble your device Your device uses a nano-SIM card. Your SIM card may be preinstalled or you may be able to use your previous SIM card. Contact your carrier for more details. Devices and software are constantly evolving — the illustrations you see here are for reference only. 7 Getting started NOTE Use only charging devices and batteries that are approved by Samsung. Samsung charging devices and batteries are designed for your device to maximize battery life. Using other charging devices and batteries may void your warranty and may cause damage. NOTE Your device is IP68 rated for dust and water resistance. To maintain the water-resistant and dust-resistant features of your device, make sure that the SIM card/Memory card tray openings are maintained free of dust and water, and the tray is securely inserted prior to any exposure to liquids. For more information, see Maintaining water and dust resistance on page 154. NOTE While charging, the device and the charger may become hot and stop charging. This usually does not affect the device’s lifespan or performance and is in the normal range of operation. Remove the device from the charger and wait for the device to cool down. For more information, visit samsung.com/us/support/answer/ANS00076952. 8 Getting started Wireless PowerShare Wirelessly charge your compatible Samsung devices using your phone. Some features are not available while sharing power. For best results when using Wireless PowerShare, please note: Remove any accessories or covers before using the feature. Depending on the type of accessory or cover, Wireless PowerShare may not work properly. The location of the wireless charging coil may vary by device, so you may need to adjust the placement to make a connection. When charging starts, a notification or vibration will occur, so the notification will help you know you have made a connection. Devices and software are constantly evolving — the illustrations you see here are for reference only. 9 Getting started Call reception or data services may be affected, depending on your network environment. Charging speed or efficiency can vary depending on device condition or surrounding environment. Do not use headphones. Only devices that support the wireless charging feature can be charged using this feature. Some devices may not be charged. To charge properly, do not move or use either device while charging. If the remaining battery power drops below a certain level, power drops below a certain level, power sharing will stop. 1. From Quick Settings, tap Wireless PowerShare. 2. With the phone face down, place the compatible device on the back of the phone to charge. A notification sound or vibration occurs when charging begins. NOTE Wireless PowerShare is limited to Samsung or other brand smartphones and accessories with WPC Qi wireless charging. Check samsung.com for compatibility. May not work with certain accessories, covers, or other brand devices. May affect call reception or data services depending on your network environment. Speed and power efficiency of charge varies by device. 10 Getting started Start using your device Use the Power key to turn your device on or off. Do not use the device if the body is cracked or broken. Use the device only after it has been repaired. ◌ Press and hold the Power key. • To turn the device off, press and hold the Power key, and tap Power off. Confirm when prompted. • To restart your device, press and hold the Power key, and tap Restart. Use the Setup Wizard The first time you turn your device on, the Setup Wizard guides you through the basics of setting up your device. Follow the prompts to choose a default language, connect to a Wi-Fi® network, set up accounts, choose location services, learn about your device’s features, and more. Transfer data from an old device Use Smart Switch™ to transfer contacts, photos, music, videos, messages, notes, calendars, and more from your old device.