ANNUAL REPORT
2016 ACORD BY THE NUMBERS
Ye S e Participating 45+ I Se e 1200+ Transaction Types 4000+ Organizations Serving the Global Insurance Industry Facilitating Data Exchange
4 OF 5 MEMBERS 80 THOUSAND T B e H e e S 80% P C
L A 21 OF 25 15% 6 THOUSAND T P C C e ACORD e 5% Re
19 OF 25 20 C e Re e e e 300 THOUSAND T L A C e ACORD forms downloaded over last five years
20 OF 25 6 MILLION T Re e Annual ACORD message transactions
9 OF 10 1/3 PREMIUM 7 THOUSAND Top Solution Providers Written by ACORD Members C e e e e ACORD S
2016 www.acord.org TABLE OF CONTENTS
Letter from the CEO | 4
ACORD 2016 Year in Review | 5
ACORD 2017 Priorities | 6
Membership | 7
Standards & Architecture | 8
Research & Development | 11
Board of Directors | 12
Participant List | 13
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Letter from the CEO
When I became CEO of ACORD in early 2016, I said that it was an honor for me to serve and lead our organization.
Now, one year later, I can say it with even more conviction.
Since 1970, ACORD has played a key role in facilitating efficiency, effectiveness, and interoperability across the insurance value chain. We bring together a diverse mix of stakeholders with a vested interest in improving our industry. Today, we remain focused on honoring that core mission: fulfilling the needs of our members.
ACORD continues to lead the industry in supporting the development and production of standards. We engage over 4,000 organizations across 20 countries, and provide more than 1,200 standardized transaction types. However, we are also committed to continuously improving our solutions for the industry, and we recognize that there is an opportunity to play a greater role in services and assets to support the deployment of ACORD Standards.
The entire ACORD leadership team will continue to search for ways to better support our stakeholders. ACORD relies on your feedback, questions, and ideas to improve our value-added role and ensure that we can thrive together. Please feel free to contact me or any of my colleagues with your contributions.
I look forward to working with each of you and further strengthening our partnership. Remember: ACORD is here to serve you.
William Pieroni President & CEO, ACORD 4
ACORD 2016 YEAR IN REVIEW
In 2016, ACORD made advances in every area of the organization in order to execute our core strategic imperatives: Impact, Invest, Integrate, Inform, and Innovate.
STANDARDS ORGANIZATION
In order to better service our membership, ACORD In addition to upgrading talent across the board, ACORD documented the Standards development process end-to- established two important new areas within our organization: end, identified every point which could be improved, and Strategy and Research & Development. These departments developed a detailed action plan to address each issue. will provide competencies which will improve our ability This will result in a faster, more nimble, more transparent to carry out our core mission of fulfilling the needs of our process which will increase both the quantity and quality of members effectively and efficiently. implementations, and enable more positive outcomes for our members. OPERATIONS
This year, ACORD developed and began to execute a MEMBERSHIP detailed regulatory strategy and action plan for the near ACORD welcomed 42 new members in 2016, including a term, with the overarching goal of increasing our focus on more diverse representation of trading partners in our four adding value for our members. In addition, we recruited a newly established member categories. We greatly enhanced more diverse Board of Directors, strengthened governance the individual Participation Statement sent annually to each at the Board level, and revised our bylaws to ensure that we member, to more clearly show what benefits and value have the flexibility and execution capacity required to meet accrued through their ACORD membership. changing industry needs.
5
ACORD 2017 PRIORITIES
The current landscape of our industry includes significant In addition, we will continue to devote increased attention to research opportunities and threats. ACORD is committed to helping and development, conduct industry-wide studies, and release white papers both on our own and in concert with respected partners. It is our members navigate this environment successfully. our goal to provide measurable, specific, and actionable information that Our priorities for ACORD Standards & Architecture in the coming year members will find valuable in every aspect of their business. include process improvement and governance changes which will enable Finally, ACORD recognizes the challenges that our members can face us to be more responsive to our members’ needs, in a more impactful in deploying Standards. In response to your feedback, we have begun way. In addition to implementing an improved Standards development to devote more attention to providing the assets and services you process, we will work toward releasing new major Standards to keep up need. By reducing the time, cost, and risk associated with leveraging with the evolving digital world. our Standards, we will help our members reap the benefits of increased efficiency, effectiveness, and interoperability.
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MEMBERSHIP
In 2016, ACORD began the process of evaluating and revising our membership structure in order to better align the value and cost of membership, and serve our members more efficiently and effectively.
In order to diversify our membership base and adapt to an ever-changing business environment, we created four new membership categories that will bring a wider array of voices into the ACORD community: Academic, Startups, Private Equity & Venture Capital, and Research & Consulting.
We have also improved our internal capabilities to serve our members in every capacity. In particular, we have focused on providing our members with the assets and solutions to respond to industry needs. This year, these include both our enhanced Forms Portal, and the new Blockchain Center of Excellence created in partnership with the R3 consortium.
Remember: You are ACORD. As always, we’re eager to hear from you. Feel free to contact us at [email protected].
ACORD is proud to welcome the inaugural ACORD also welcomed the following members in our new member categories: new members in 2016:
ACADEMIC Abram Interstate Insurance Services Inc Hamilton US Holdings University of Illinois Amerisure Mutual Holdings Inc IDS Property & Casualty (Ameriprise) Ameritas Life Insurance Corporation I-Engineering.com Inc STARTUPS AMP Services Limited Jarus Technologies ACORD Solutions Group Assured Partners Neptune Flood Chainthat Limited Benefitfocus PolicyForce LLC Hemisphere BSG QuoteRush.com LLC Lineslip Solutions, Inc. Procede Ltd Chinook Management Systems, LLC Se2 Riisk Pty Ltd aka Manner Cloverleaf Analytics, Inc Security Federal WatchTower Combined Computer Services B.V Sedgewick Claims Management Compania de Seguros Generales Synechron Inc RESEARCH & CONSULTING CompSource Mutual TechCanary, Inc Ernst & Young Ebix Consulting Thrivent Financial Transunion EXLSERVICE Holdings Inc Tom Toggas Insurance Advisory Fortegra US Assure 7 General Re Corporation Vlink Inc STANDARDS & ARCHITECTURE
Property & Casualty Life & Annuity
In 2016, thanks to the effort of our committed members, the P&C This past year our L&A community approved a total of 98 community approved 75 maintenance requests for changes to our maintenance requests impacting our XML Standard, covering two Standards. release cycles.
Significantly, we released a new major version of our XML Standard: We also developed five new Transaction Specifications (including XML 2.0. The previous version of the Standard was very large and support of the Department of Labor’s Fiduciary ruling with a new bulky, and it contained a significant amount of unused content, Fee and Expense Transmittal), released two updates to the DTCC messages, and aggregates. We reduced the size and complexity EDI Standard, and started a new eDelivery Working Group focused of the Standard while retaining relevant messages, simplified on ePolicy Delivery, eSignature, and ePayment. Throughout the complex hierarchies, and introduced “Resources” as a useful type year, we also maintained engagement with DTCC, IRI, LBTC, and of aggregate. Interstate Compact to ensure alignment across the industry.
Additionally, early in 2017 we launched our Online Help Portal, Finally, at the end of 2016 we accepted the donation of an Employee which is designed to allow our members to access the XML help Benefit XML Standard from Benefitfocus. We look forward files from any computer with an internet connection, enhancing the to updating the Standard formerly known as iMAX with new ease with which our Standards can be implemented. Internally, we enhancements and engaging with it through an Implementation have also begun using our Standards Development Platform (SDP), Community to be launched in 2017. which assists our staff in being more productive by simplifying the maintenance, production, and publication of our XML Standards.
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Global Reinsurance & Large Commercial In our Asia Pacific General Insurance program, we released the latest version of our AML Standard (version 1.2.0). The Australia and New In 2016, our GRLC community approved a total of 32 maintenance Zealand Life program saw its most recent Standard, version 1.4.0, requests, with the majority of them being focused on back office go to vote at the end of 2016 and be published in January 2017. transactions (EBOT and ECOT) and Placing. We are also engaging with players in the superannuation industry to see how our Life Standard can be utilized by the industry. Both A new candidate version of the GRLC XML Standard was released in the Asia Pacific General Insurance and Australia & New Zealand October as the 2016-10 version. The global community’s transition Life programs are seeing an increased interest in developing a to this Standard will be assisted by the new Test Harness, which we microservices approach to implementing AML. released in the second half of 2016. Workers Compensation Reporting In addition, we have been continuing our work on Delegating Authority, including mapping to our AML and P&C XML Standards We released version 1.1.0 of our Workers Compensation Reporting for utilization around the world. Standard in August of 2016. Included in the updated version were simple changes to the First Report of Injury (FROI) and Subsequent Southern Africa and Australia Report of Injury (SROI) messages and Attachment type codes.
In Southern Africa, we released a new version of our Short Term Architecture AML Standard (version 2.3.0) in September. We also dedicated a significant effort to updating the Policy Inquiry message set In late 2016, ACORD released version 2.7 of the ACORD Reference (process, process result, and inquiry) and will continue to work with Architecture, our industry-standard enterprise view of the insurance our carrier and financial institution partners to implement with industry. The release consists of updates to every component, and their respective technologies. particularly includes many implementation-driven enhancements originating in feedback from the Architecture community.
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Also in 2016, ACORD completed the first phase of developing the leaner, more focused Standard than the version it replaced. Moving Business Process Framework, a new methodology for aligning the forward, we want to be sure that our Standards contain the most development of message standards to business processes in an relevant and pertinent content possible. insurance enterprise. Feedback from this alpha release will play a key role in shaping a cohesive framework, ready to be adapted and Toward that end, we plan on directing more focus toward extended to meet specific enterprise needs, and a major step in Implementation Communities. They will be filled with members harmonizing ACORD assets worldwide. who have implemented or are committed to implementing a given Standard. The members of these Communities will provide input In addition, we developed and released the Insurance Product and feedback on vital changes to the Standards based on their Framework, a revolution to the insurance product development own implementation experiences and pilots. Once the Community lifecycle. It is based on a graphical notation which allows a company decides that they are ready to move forward and implement a new to quickly, easily and precisely represent insurance products version of the Standard based on their input and revisions, then a in a manner that is useful to all levels of the company. This is new version will be released. We are looking forward to piloting complemented by the ACORD Product Schema, which enables an this approach in our new Employee Benefits Implementation XML representation of the product model, and data interchange Community and then adapting the methods and learnings to our across enterprise tooling. other Standards.
Standards & Architecture 2017 Priorities Additionally, we are excited to break new ground as we develop and release Standards on the leading edge of key drivers within the As we move forward into 2017, we are looking forward to ensuring industry. Standards around Cyber Liability, Blockchain, Internet of our Standards meet the needs of the industry better than ever. In Things (IoT), and Microservices are in development and will play a 2016 we took a very detailed look at our Standards development critical role as we help the industry move into a more mobile and process and found ways that we can be more efficient and effective digital world. We look forward to working with you all on these in the delivery of our Standards. For instance, in the move to our efforts. P&C XML version 2.x Standard, we made an effort to create a much
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RESEARCH & DEVELOPMENT
ACORD launched an enhanced Research & Development area this year, with the goal of delivering additional value to members through the development and dissemination of industry-leading business and technology insights.
In addition to recruiting an impressive array of in-house talent, ACORD R&D has established partnerships with academic institutions, industry information providers, and leading consulting firms. These sources provide data and subjectmatter expertise used in the creation of proprietary and co-branded thought leadership. The R&D team engages in a varietyof research methods to collect and analyze information, which it uses to develop strategic points of view across those topics most important to industry stakeholders.
During 2016, R&D focused on a number of areas including Standards, data and analytics, robotics, digital technologies, blockchain, and connected devices. The insights derived through this research supported the production of three white papers: The Value of Standards in Insurance; Blockchain Technology in the Insurance Industry; and The ACORD Insurance Digital Maturity Study, based on a rigorous strategic study on digitization in the insurance industry.
During the fourth quarter, R&D launched several new white papers and three new strategic studies on InsurTech, P&C Value Creation, and Global Life Insurance Value Creation. The coming year will see an increased output on not only these subjects, but other topics of value to the industry.
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ACORD BOARD OF DIRECTORS
SAL J. SPERO JOHN ALESSANDRO JOHN WILLIAM BRANCA ZACHARIAS KELLINGTON IUPPA LEONARD PIERONI Chairman of the Board Vice-Chairman Finance Chair Audit Chair Immediate Past Chair President & CEO Senior Vice President, of the Board SVP & CIO, Founder & CEO, President & CEO, ACORD AIG Senior Vice President, Cincinnati Financial Global Insurance MEMIC Chubb & Son Corporation Perspectives
CHRISTOPH JOE MARK SUE SIMON ROBERT CARUS DAINTY ESPOSITO FIGUEREDO GAFFNEY KELLY Head of Central Division, Global Head of SVP & CTO, SVP, Business Chief Data Officer, Managing Director Munich Re Operations, The Hartford Financial Insurance Operations, Willis Towers Watson & CEO, Lloyd’s of London Services Group, Inc. Travelers Steadfast Group Limited
BARBARA DENNIS CHRISTOF DAVE TONY GRAY KOSTER MAHONEY MASCHER MATCHAM MATTIOLI NESTER SVP & CIO, Chief Executive Member of the Board of Chief Executive Officer, Chief Information Officer, SVP / Business Prudential Officer, Management & COO, Int’l Underwriting AssuredPartners, Inc. Information Officer, Financial RFIB Allianz SE Association of London BB&T
ROBERT MARKUS RICHARD DEXTER S. CONOR CAROL RUSBULDT SCHMID SCHUYLER UMEKUBO WHELAN ZACHARIAS President & CEO, Division Head IT & Global Risk Managing Partner, Chief Information SVP, 12 IIABA Member of the Group Solutions CIO, Producers XL Officer, Underwriting Counsel, Management Board, AON JLT Group QBE Swiss Re PARTICIPANT LIST
INSURANCE CARRIERS, REINSURERS, AGENTS, BROKERS & FINANCIAL SERVICES
Accident Fund Group Century Insurance Group Great West Casualty Co. Morgan Stanley Selective Insurance Company of ACUITY Century-National Insurance Co. Guardian Life Insurance MS Frontier Reinsurance Ltd in America AEGON USA Group Chesapeake Employers’ Ins Co. Hannover Rück SE Bermuda Sentry Select Insurance Co. AIG Chubb Group of Insurance The Hanover Insurance Group Münchener Rückversicherungs- Service LLoyds Insurance Co. Gesellschaft AG Alfa Insurance Group Companies Hart Re Group Shelters Insurance Companies The Cincinnati Insurance Co. Mutual & Federal Insurance Standard Bank Alliance United Insurance Co. The Hartford Insurance Group Company Limited Cincinnati Life Insurance Standard Insurance Group Allianz Global Risk US Insurance Co. Hartford Life Group National Reinsurance Corporation of Allianz Life Insurance Company of CNA Insurance Companies Hochheim Prairie Group the Philippines State Auto Insurance Companies North America CNO Financial Group Inc Holborn Corporation Nationwide Insurance State Farm Group American Equity Investment Commonwealth Bank The Hollard Insurance Co. Limited New York Life Group Steadfast Group Limited Life Ins Co. Consumer United Inc Hyperion Insurance Group Limited Northbridge Financial Corporation Sterling Insurance Co. American Family Life Assurance Cumberland Insurance Group Stillwater Insurance Services Company of America (Aflac) IDS Property Casualty Insurance Co. NYSIF CUNA Mutual Group Swiss Re Management Ltd American Fidelity Assurance Co. Illinois Mutual Life Insurance Co. Oklahoma Farm Bureau Group Embroker TAL Services Limited American General Life Insurance Co. Jardine Lloyd Thompson Group PLC Pacific Life Group Employers Insurance Group Texas Mutual Insurance Co. Americo Life Group Liberty Life Assurance Boston Pan-American Life Group Encompass Group Thrivent Financial for Lutherans Amerisafe Insurance Group Liberty Mutual Agency Corporation PartnerRe US Group Endurance Reinsurance Corp Of TigerRisk Partners Amerisure Mutual Holdings Inc Lincoln Financial Group Permanent General Insurance America Corporation Tower Hill Insurance Group, LLC Ameritas Life Insurance Corporation Lloyd’s of London Endurance Worldwide Insurance Ltd Plymouth Rock Companies Transatlantic Reinsurance AMP Services Limited Loudoun Mutual Insurance Co. Erie Insurance Group Price Forbes & Partners The Travelers Companies Inc Antares Underwriting Services M Financial Group Farm Bureau P & C Group Principal Life Group Limited Manulife Financial US Assure Farmers Mutual Insurance Co. Progressive Group Vela Insurance Services LLC AON Service Corporation of Nebraska MAPFRE North America Group Prudential Financial Viking Insurance Company of Arbella Insurance Group FBL Financial Group Inc Markel Corporation Group QBE International Group Wisconsin Ash Brokerage Fidelity Life Association Marsh Inc R&Q Investment Holdings Ltd VOYA Assured Partners Frank Cowan Co. Ltd MassMutual Financial Group Republic Group of Insurance W R Berkley Corporation Assurity Life Insurance Co. MEMIC Group Frankenmuth Insurance Companies Westfield Group Auto-Owners Insurance Merrill Lynch Insurance Group Gard Marine & Energy Ltd. RFIB Group Limited Willis Towers Watson Brotherhood Mutual Insurance Co. MetLife Inc General Re Corporation Safety Group XLCatlin Insurance Company Ltd California Earthquake Authority Miller Insurance Services LLP Germania Mutual Group Santam Ltd XLCatlin Reinsurance California Mutual Insurance Co. Millville Mutual Insurance Great American Group SCOR Group Zurich Insurance Group - NA Capitol Indemnity Corporation Companies
13 PARTICIPANT LIST SOLUTION PROVIDERS
Accenture DOCOsoft Ltd Intellect Design Arena Inc Scyllogis Consulting Adsensa Ltd. DTCC Intruity Corporation Se2 Advantage Information Systems Inc Duck Creek Technologies LLC Intuitive Web Solutions Security Federal Premium Pay Plans Agency Computer Systems Inc DynaCare iPipeline Sedgwick Claims Management Services Inc. Agency Insurance Services U.S. Inc. eBaoTech Inc ISCS Inc Sequel Business Solutions Limited Agency Matrix LLC Ebix Inc ISIS Papyrus America Inc Silvervine Agency Software Inc EidosMedia I2S INFORMATICA - SISTEMAS E StoneRiver American Para Professional EIS Group SERVIÇOS, SA Strategic Insurance Software LLC Systems Inc EMSI Jarus Technologies, Inc STRIPE Global Services Limited Applied Endava L&T Infotech Superior Access Insurance Services Inc Appulate Inc Equinix (Services) Limited LexisNexis Synechron Inc Assurance Systems Inc Eurobase LTCG (Long Term Care Group, Inc.) Tata Consultancy Services ASTUTE Financial Services Exchange Evolution Agency Management LLC Majesco Tech Mahindra Ltd Benefitfocus ExamOne, A Quest Diagnostics Subsidiary Marsh ClearSight (CS Stars) TechCanary Boston Software Corporation EXLSERVICE HOLDINGS, LLC MIB Group Inc TIW Group Ltd. BSG EY Global Services Limited Mindtree Trace Isys Ltd Bulldog Consulting Services EZLYNX by Webcetera LP MIP Holdings TribeAML Inc Capgemini FINEOS Corporation Morning Data Ltd Vallue Consulting Inc. Captricity FirstBest MSG Systems AG ValueMomentum Inc Catex Focus Technologies LLC NIIT Insurance Technologies Ltd Verisk Analytics CGI Technologies and Solutions Inc GENPACT India Pvt. Ltd. Nissay Information Technology Vertafore Inc Charles Taylor Insure Tech Guidewire Software Inc. No Magic Inc Veruna LLC Chinook Management Systems, LLC HawkSoft Inc North American Software Associates VLink Inc Cignium Technologies IBM Oracle Corporation Vlocity Inc Clinical Reference Laboratory I-Engineering.com, Inc Pegasystems Inc Wave Insurance Technologies AVYST Cloverleaf Analytics, Inc. Infosys McCamish Systems, LLC PilotFish Technology Web Connectivity Limited Cognizant Insurance Automation Group Quantemplate Technologies Limited Willis Towers Watson Combined Computer Services B.V. Insurance Technologies Quomation Insurance Services Inc Wolters Kluwer Financial Services Core Insurance Technologies Corporation QuotePro Xanatek Inc CSC Financial Group InsuranceCONNECT Pty Ltd QuoteRush.com LLC Xchanging Ins-sure Services Limited Deloitte Consulting InSure Vision Technologies LLC Resource Pro, LLC XDimensional Technologies Inc Digital Tech Srl Revolution Group Insurity Inc 14 PARTICIPANT LIST FORMS POOL PARTICIPANTS
AAA of Carolina Group Colorado Farm Bureau Mutual Germantown Mutual Insurance Missouri Employers Mutual Ins Group Rockingham Group Accident Fund Group Compensation Rating and Inspection Grace Indemnity Co., LTD Missouri Valley Mutual Rural Mutual Insurance Co. ACUITY Bureau of NJ Granada Insurance Co. MLMIC Group SafePoint Insurance Advantage Workers Compensation Conifer Insurance Co. Grange Insurance Group Mount Carroll Mutual Fire Insurance Safety Group Insurance Co. ConocoPhillips Co. Greater New York Group Co. Safety National Casualty Corporation AEGIS Limited Cook Children’s Indemnity Co. Great-West Life Group Münchener Rückversicherungs- SAIF Corporation Gesellschaft AG Affinity Mutual Insurance Country Insurance & Financial Services Harford Mutual Insurance Companies SC Home Builders Self Insurers Fund Narragansett Bay Insurance Co. AIG Countryway Insurance Co. Highmark Casualty Group SCF Insurance Group National American Insurance Alamance Farmers Mut Ins Gp Cumberland Insurance Group HIIG Group Sentry Group National General Companies Alaska National Insurance De Smet Farm Mutual Hiscox USA Group Sentry Select Insurance Co. Nazareth Mutual Insurance Alfa Insurance Group Eastern Alliance Insurance Group Hochheim Prairie Group Service LLoyds Insurance Co. Neptune Flood Alleghany Insurance Holdings Elephant Insurance Co. Hyundai Marine & Fire Insurance Shelter Insurance Companies New York Marine Group Allianz Global Risk US Insurance Co. Encompass Group Idaho State Insurance Fund Society Group American Family Insurance Group Erie Insurance Group NJSIG (New Jersey School Insurance IFG Companies Group) Sompo Japan PC Group American Millennium Insurance Co. Everest Reinsurance Group Illinois Casualty Co. NLC Insurance Companies Southern Mutual Church Insurance Co. Amerisafe Insurance Group Fairfax Financial Companies Illinois FAIR Plan Nodak Mutual Group Southern Trust Insurance Co. Amerisure Mutual Holdings Inc Farm Bureau Insurance Indiana Farmers Mutual North Star Companies Group Standard Mutual Insurance Co. AmTrust Group Farm Bureau Mutual of ID Infinity Casualty Insurance Co. Northern Mutual Insurance Co. (MI) STICO Mutual Insurance Co., RRG Arbella Insurance Group Farm Bureau P & C Group Insurors Indemnity Group Northern Neck Insurance Company Stillwater Insurance Services Argonaut Group Farm Family Insurance Group INTEGRAND Assurance Co. NY Property Insurance Underwritrs Sutter Insurance Group Assurant Group Farmer Mutual Insurance Company Interboro Insurance Group Association Swiss Re Management Ltd of Noble County AT&T Services, Inc Joint Insurance Association Ohio Bureau of Workers Symetra Life Group Farmers & Mechanics Group Compensation Attorneys Insurance Mutual of the Juniata Mutual Insurance T. H. E. Insurance Co. South, Inc. Farmers &Merch Mutual Fire OneBeacon Insurance Group Kentucky Farm Bureau Group TASB Risk Management Fund Autoteam Inc Farmers Alliance Companies Oregon Dental Services Group Kentucky National Insurance Group Texas Mutual Insurance Co. Aviation Alliance Insurance RRG, Inc. Farmers Fire Insurance Companies (PA) Oriska Insurance Co. Kingstone Insurance Co. TML Risk Management Pool AXIS Insurance Group Farmers Insurance Co. of Flemington Pharmacists Mutual Insurance LA Home Builders Self Insurers Transit General Insurance Co. Baldwin & Lyons Group Farmers Mutual Insurance (WV) Piedmont Mutual Insurance Co. Lackawanna Insurance Group The Triangle Companies Banner Indemnity Ltd Farmers Union Mutual (ND) Pinnacol Assurance Lexon Bond Group Underwriters Rating Board & Affiliated Barnstable Group Farmers Union Mutual (MT) Plymouth Rock Companies Little Black Mutual Insurance Group Companies Bear River Mutual Insurance Co. FBAlliance Insurance Co. The PMA Capital Insurance Group Louisiana Workers Compensation United Farm Bureau of IN Group Berkshire Hathaway Group Federated Mutual Group Corporation Preferred Professional Insurance Co. Universal Insurance Holdings Inc Briar Creek Mutual Insurance Co. FFVA Mutual Insurance Co. Lousiana Pest Control Insurance Co. Prepared Insurance Co. Utah Local Government Trust BrickStreet Mutual Insurance First Benefits Insurance Mutual (LPCIC) Progressive Group W R Berkley Corporation Brotherhood Mutual Insurance Co. First Chicago Insurance Co. Magna Carta Companies Providence Mutual Group The Warranty Group Builders Insurance Group Florida Specialty Insurance Co. MAPFRE PRAICO Insurance Group Qure Assurance Limited Washington FAIR Plan Builders Mutual Insurance Group Florida United Businesses Association Markel Corporation Group RAM Mutual Insurance Group Wayne Mutual Insurance Co. California Casualty Group Florida Workers Compensation Joint Meadowbrook Insurance Group Red Shield Insurance Co. Wisconsin Municipal Underwriting Association CAMICO Mutual Insurance Co. MEMIC Group Republic Group of Insurance Wisconsin Reinsurance Group FMH Insurance Group Companies Canal Group Mercury General Group Workers Compensation Fund Caterpillar Insurance Group Forestry Mutual Insurance Co. Group Middleton Insurance Company Republic Western Insurance Group of Utah Century-National Insurance Co. Fortegra Midwest Family Mutual (REPWEST) XL CatlinAmerica Group Franciscan Alliance Risk Management Resources Inc Chesapeake Employers’ Ins Co. Millers Mutual Insurance Co. Zenith National Insurance 15 Church Mutual Insurance FRSA Self Insurers Fund Minnesota Joint Underwriting RLI Group Group CIS Germania Mutual Group Association Rockford Mutual PARTICIPANT LIST FORMS REDISTRIBUTION PARTICIPANTS
Abacus Insurance Brokers Inc Certificate Exchange HawkSoft Inc NowCerts LLC Symmetry Technology Labs Inc ABI Business Insurance Services CGI Technologies and Solutions The Heffernan Group Oracle Corporation TechCanary Inc Inc Hoffman Computer Systems Pearl Insurance Group LLC Technology Insurance Associates Abram Interstate Insurance Chinook Management Systems, I-Engineering.com, Inc PIA National - Professional Thaxton & Associates Services Inc LLC IIABA - Independent Insurance Insurance Agents Time Warner ACORD Complimentary eForms Choices Software Inc Agents & Brokers of America Policy Works Inc Access Tom Toggas Insurance Advisory Coastal Insurance Underwriters Impressive Publishing Poulton Associates Inc Adsensa Ltd. Inc Tower Hill Insurance Group, LLC Indium Professional Program Insurance Trident Insurance Services, LLC Advantage Information Cochrane & Co. Brokerage Insurance Technologies Tropics Software Technologies SystemsInc The Colonial Group Inc Corporation Quikfuzion Agency Business System, Inc. Combined Group Insurance Trust Risk Management Services Insurance Visions Inc Quomation Insurance ServicesInc Inc Agency Computer Systems Inc Services Inc. Insureon Revolution Group United Contractor Insurance Agency Matrix LLC Couch Braunsdorf Insurity Inc RIC Insurance General Agency ValueMomentum Inc Agency Software Inc Diversified Commercial Insurers Intellect Design Arena Inc Risk Insurance Services Vertafore Inc Agency Systems Diversified Risk Solutions LLC International Risk Management Risk Toolbox, Inc VRC Insurance Systems AON Service Corporation The Doctors Co. Institute RMI International Inc dba The W H Brownyard Corporation Appalachian Underwriters Inc Duck Creek Technologies LLC Intruity Corporation Ramsgate Managing Insurance Ebix Inc Wave Insurance Technologies Applied Iroquois Group Inc Safehold Special Risk, Inc AVYST Energi Insurance Appulate Inc ISIS Papyrus America Inc SAN Group Wells Fargo Bank N.A. Arrowhead General Insurance Evolution Agency Management Jaeger & Haines, Inc. SeaCoast Underwriters Inc LLC WESTCAP Insurance Services Agency Johnson & Johnson Inc. Security Federal Premium Pay Exigis LLC Willis Towers Watson Ascendant Underwriters LLC Kapnick & Company Inc Plans EZLYNX by Webcetera LP Wolters Kluwer Financial Services Assurance Systems Inc Lineslip Solutions, Inc. Self Insured Solutions Farmers Mutual Insurance Agency Woodruff-Sawyer & Co. Atlatl Lockton Co. Silverlake Software LLC FergTech Inc Workers CompensationInsurance Auburn Insurance Agency M J Kelly Co. Skyles Ins Agcy Organizations (WCIO) First Choice Ins Intermediaries Barney & Barney LLC Majesco Special Agent XDimensional Technologies Inc Five Star Specialty Program Bollinger Insurance Inc Marsh ClearSight (CS Stars) Special Risks Focus Technologies LLC Boston Software Corporation MiniCo Insurance Agency LLC Specialty Insurance Agency GBS Inc Braishfield Associates Morstan General Agency Inc Specialty Programs & Facilities The Glatfelter Agency Managers, Inc. BritAmerica Inc Myron F Steves & Co. Builders & Tradesmen’s Insurance Global Aerospace Underwriting Strategic Insurance SoftwareLLC Managers North American Software Services, Inc. Associates Superior Access Insurance Burns & Wilcox Ltd Graham Rogers Inc Services Inc 16 PARTICIPANT LIST ASSOCIATIONS & OTHERS
AAIS - American Association of IAIABC - International Association Lloyd’s Market Association Object Management Group - OMG Insurance Services of Industrial Accident Boards and NAILBA - National Association of PIA National - Professional Insurance Commissions AAMGA Independent Life Brokerage Agencies Agents Idaho Surveying & Rating Bureau AIPSO - Automobile Insurance Plans NAPSLO - National Association of Reinsurance Administration Service Office IDMA Inc - Insurance Data Management Professional Surplus Lines Offices Ltd Professionals Association Association Applied Client Network NASBP - National Association of Surety RIMS - The Risk & Insurance IFX Forum Inc - Interactive Financial Bond Producers Management Society CIAB - Council of Insurance Agents eXchange Forum & Brokers NASPA - National Association of SIS SFAA - The Surety & Fidelity Association IIABA - Independent Insurance Agents & Partner Agents Inc of America CIECA - Collision Industry Electronic Brokers of America Commerce Association NIPR - National Insurance Producer The South African Insurance Association IRI - Insured Retirement Institute Registry CLIEDIS - The Canadian Life Insurance Success Group International LLC Standards Association IRLA - Insurance and Reinsurance Legacy NCCI - National Council of TMEL - The Message Exchange Limited Association Compensation Insurance Commonwealth Automobile Reinsurers Underwriters Rating Board IUA - International Underwriting NetVU CSIO - Centre for Study of Insurance Associations Washington Surveying & Rating Bureau Operations Nexsure User Group LIIBA - London and International XBRL International, Inc. HR Open Standards Consortium NUDGMI - National Users Development Insurance Brokers’ Association Group for MI Inc
FROM THE CHAIRMAN
The insurance industry continues to face ever-changing and increasingly complex technology and Big Data challenges: numerous disruptors, continuous advances in modeling, real-time communication, and increasingly savvy consumers demanding instant satisfaction on a global scale.
This past year has been transformative for ACORD. We’ve taken a fresh look at all aspects of the organization in order to better serve the needs of our members. With our forty-year legacy of industry service combined with a reinvigorated approach, we’re poised to help our members face these challenges and opportunities.
The next few years are critical to your organization’s survival in a world insisting on seamless, best-of-breed standards. Are you ready for the challenge? You need to be part of ACORD.
Sal Branca, AIG 17 ACORD Board Chair You are ACORD. Thanks for helping to shape the future.
www.acord.org [email protected] NEW YORK LONDON One Blue Hill Plaza 1 Minster Court linkedin.com/company/acord Pearl River, NY 10965 Mincing Lane facebook.com/acord.standards +1.845.620.1700 London EC3R 7AA +44 (0)20 3808 6012 18 @ACORD_Standards