REGIONAL TRANSPORTATION AUTHORITY Of Middle

BOARD MEETING

Wednesday, November 20, 2019 | 9:30 a.m.

Bradley L. Barrett Training Center | Tennessee Banking Association Office 211 Athens Way | Nashville, TN 37228

1. Call to Order

2. Approval of August 21, 2019 Minutes

3. Public Comments

4. Finance Committee Report – Sumner County Mayor Anthony Holt • Monthly Financial Report Compared to Budget R-D-19-010 Pg. 5 • Proposed EasyRide Pilot Program R-A-19-007 Pg. 8

5. Audit Committee Report – Sumner County Mayor Anthony Holt • Annual Audit Report R-A-19-008 Pg. 10 6. Operations Committee Report – Mayor Jerry Kirkman, Chair • RTA Monthly Operating Statistics R-D-19-011 Pg. 12 7. 2020 RTA Committee & Board Meeting Schedule – Rita Roberts-Turner, CAO R-A-19-009 Pg. 20

8. Slate of Officers Submitted for Vote in Jan 2020 – Rita Roberts-Turner, CAO R-A-19-010 Pg. 22

9. Other Business

10. CEO’s Report – Stephen G. Bland, CEO

11. Chair’s Report – Mayor Randall Hutto, Chair

12. Adjournment

MINUTES REGIONAL TRANSPORTATION AUTHORITY AUGUST 21, 2019

I. CALL TO ORDER: The regular meeting of the Regional Transportation Authority of (RTA) Board of Directors was held at the Nashville Downtown Public Library, 615 Church Street, Nashville, Tennessee 37219 on Wednesday, August 21, 2019. A quorum was established, and the meeting was called to order at 9:37 a.m. by Mayor Randall Hutto

IN ATTENDANCE WERE:

City of Brentwood Mayor Rhea Little City of Columbia Assistant City Manager Thad Jablonski, Alternate City of Gallatin Mayor Paige Brown City of Hendersonville Mayor Jamie Clary City of Lebanon Mayor Bernie Ash City of Murfreesboro Mayor Shane McFarland City of Mt. Juliet Mayor Ed Hagerty City of Portland Mayor Mike Callis City of Westmoreland Mayor Jerry Kirkman Dickson County Mayor Bob Rial Robertson County Mayor Billy Vogle Rutherford County Mayor Bill Ketron Sumner County Mayor Anthony Holt White House City Administrator Gerald Herman, Alternate Willliamson County Mayor Rogers Anderson Wilson County Mayor Randall Hutto Governor Appointees Ed Cole, Davidson County Darrell James, Dickson County Kelly Dannenfelser, Williamson County Ken Davis, Wilson County

II. APPROVAL OF MINUTES: Correction to the minutes to reflect Jim Kerr as the alternate for the City of Murfreesboro and not Rutherford County. Proper motion was made and seconded, and the June 19, 2019 minutes were approved unanimously.

III. PUBLIC COMMENTS: Board Chair Hutto opened the floor for public comments:

Jessica Daupin, President and CEO of The Transit Alliance of Middle Tennessee • Ms Dauphin stated that she is the new President and CEO of Transit Alliance of Middle Tennessee, and it is her passion and commitment to continue the

1 leadership for transportation options in this region. Transit Alliance is a 501c3 on a mission to build support for connected regions via a robust transit system with its’ own dedicated funding. She appreciates that many of the cities and counties are supporters in this effort. • She reminded everyone of fall Leadership Academy Classes that will begin October 16 through November 20, 2019. She asked for the cities and counties to please encourage people to apply for these classes. There were no other public comments to come before the Board.

IV. FINANCE & AUDIT REPORT: On behalf of the Finance Committee, Mayor Moore reported on the following items:

a. Monthly Financial Report Compared to Budget (R-D-19-006): Chief Financial Officer Ed Oliphant reported and reflected on the statement of operations for the month of June 2019 compared to the budget and balance sheet as of June 30, 2019. The floor was open for questions. There were no questions at this time.

b. WeGo Star Shuttle Contract (R-A-19-005): In June 2019, the RTA Board approved the renewal of a contract with the Nashville Metropolitan Transit Authority (Nashville MTA) for connecting Davidson County bus services operating from Riverfront Station and going down West End Avenue. At the same time, the Nashville MTA Board also approved service cuts that will go into effect September 30, 2019 that included the cancellation of the Music City Circuit. The Circuit served Riverfront Station and was heavily utilized by train riders as a way to get from the train station to WeGo Central to catch other Nashville MTA services. Consequently, there was a need for RTA to enter into a contract with the Nashville MTA to continue the portion of the Circuit between Riverfront and Central to help get riders on the train to their final destination. The continuation of this segment would require approximately five hours of shuttle service per weekday. In the contract’s initial year, service would begin on September 30, 2019 in conjunction with the Nashville MTA’s implementation of the service cuts, and the contract would expire on June 30, 2020, consistent with other train shuttle services already approved. The Finance Committee requested the Board approve a new contract beginning September 30, 2019 through June 30, 2020 for Nashville MTA to continue the portion of the Music City Circuit between Riverfront Station and Central for a not- to-exceed amount of $105,100. A proper motion was made and seconded. The vote of approval was unanimous.

c. Conflict of Interst Procurement Policy (R-A-19-006): Mayor Moore reported the following: As a recipient of federal funding through the Federal Transit Administration (FTA), the RTA policies and practices are subject to Triennial Review Audit every three years to encourage and facilitate improved agency operations, promote the use of best practices, and assess the agency’s compliance with all federal requirements. In preparation for the 2019 Triennial Review Audit, the RTA hired The Coleman Group, Inc. of Greenbelt, Maryland to provide a preliminary review of the current procurement policies and procedures.

2 Subsequent to the preliminary review, The Coleman Group recommended revisions to our current Written Standards of Conduct. Specific recommendations included adding provisions to address limitations on contact by a potential vendor during an active solicitation; rules around vendor gifts or contingent fees; negotiations for future employment with a vendor; and organizational conflicts of interest. Additionally, staff proposed revisions to Appendix P-Affidavit to reflect acknowledgement and confirmation that neither the solicitation evaluator nor a member of the evaluator’s family has any financial gain including employment with the companies submitting proposals. A proper motion was made and seconded. The majority of this board approved this action. It is noted that Mayor Holt and Mayor Anderson voted against this action.

V. OPERATIONS COMMITTEE REPORT: Committee Chair Kirkman reported on the following items:

a. Monthly Operating Statistics (R-D-19-007): Chair Kirkman reported on the monthly operating statistics report through June 2019. Director of Service Quality Dan Freudberg,was present to answer any questions. There were no questions at this time. b. Presentation from Imagine 1 on TOD in Mount Juliet (R-D-19-008): Brian Heuser and Matt Gardner of Imagine1 Company partners offered an overview of and progress update for their transit-oriented development in Mt. Juliet. There was general discussion regarding the process for their transit-oriented development in Mt. Juliet and Vintage Station North.

VI. OTHER BUSINESS:

VII. CEO’S REPORT: Chief Executive Officer Steve Bland gave the following report: • He asked everyone to please make sure to sign in and check the attendance sheet in the minutes so we can make sure we have an accurate recording of attendance. Next month, we would be reviewing a summary of member attendance with the Executive Committee as part of our requirements under the Office of State Comptroller Performance Audit. • As it relates to the Office of State Comptroller, Mayor Holt and CEO Bland just returned from the General Assembly where they appeared before the Government Operations Joint Subcommittee on Commerce, Labor, Transportation, and Agriculture to report on the performance audit. • CEO Bland stated that we are continuing to work through documentation supporting the acquisition of new (used) railcars for the WeGo Star. He wouldn’t predict when this item would come before the Board, but stated they haven’t seen any fatal flaws, just a lot of paperwork. • In better fleet news, the first locomotive rehabilitation has been completed, and this vehicle is making its way back to Nashville. He anticipated its return to service in the next month, with the second locomotive entering the rehab program shortly therafter. • Also, six of our 10 new commuter buses have entered Gray Line service on various routes in the RTA system. Gray Line should be placing the remaining four coaches in service over the next two weeks.

3 • HDR continues to advance its feasibility assessment with respect to potential improvements on the Star, including the addition of more trips, potential extension to the Wilson County Expo Center, and various operational improvements. HDR has developed an initial draft that is now being reviewed by RJ Corman and Transit Solutions Group (TSG) staff for accuracy. We anticipate a presentation to the Board this fall. • We have begun development of the Federally mandated Safety Management Systems Plan for RTA Bus and Rail Operations. Similar to last year’s Transit Asset Management Plan, this regulation dictates a number of requirements that must be encompassed into revised agency safety plans and will need to be coordinated with the Nashville Area Metropolitan Planning Organization (MPO) for inclusion in regional transportation plans. • Last month, we reported that Chief Operating Officer India Birdsong left the RTA to become CEO for the transit agency in Cleveland, Ohio. We anticipate India’s replacement to begin in early September, but also learned that Chief Development Officer Julie Timm was leaving Nashville to assume the CEO role for the transit agency in Richmond, Virginia. He hoped the Board would join him in wishing them both well in their future endeavors. • The South Corridor Study continued under the leadership of the MPO. Second round public outreach sessions are now ongoing, and an update meeting was held with the Advisory Committee last week. • At the request of Clarksville Mayor Pitts, he is serving on the Search Committee to replace the Director of the Clarksville Transit System. Their prior Director, Arthur Bing, recently retired after many years of service to the City, including service as Chair of our state transit association. • Consultants for the FTA completed their field work for the triennial review of Federal compliance this past month. We are currently addressing several open items, after which they will issue a draft report for us to respond to. We anticipate no major findings. • We are in the process of updating the Federal Title VI program for the RTA. Information is available on our website, and comments from the public are being accepted through September 1.

VIII. CHAIR’S REPORT: Chair Hutto stated that the Governor’s office is currently working on the appointees for Montgomery and Rutherford Counties, and he will notify this board when those appointments are made.

IX. ADJOURNMENT: Proper motion was made and seconded to adjourn. The meeting was adjourned at 10:23 a.m.

Respectfully submitted:

Ed Cole, RTA Secretary & Davidson County Governor Appointee

4 Regional Transportation Authority of Middle Tennessee

Committee Discussion Item Exec. Committee Discussion Item Board Discussion Item Committee Action Item Exec. Committee Action Item Item Number: R-D-19-010 Meeting Date: 11/20/19

Item Title: Monthly Financial Report Compared to Budget

BACKGROUND:

Attached is a statement of operations for the month of September 2019 compared to the budget and a balance sheet as of September 2019.

CURRENT STATUS:

Finance Committee Chair Anthony Holt will review the statements at the meeting.

APPROVED:

______November 15, 2019 Chief Financial Officer Date

5 Regional Transportation Authority Statement of Operations Compared to Budget For the Period Ending September 30, 2019 UNAUDITED Actual Budget Month End F / Prior Year Actual Budget Y-T-D F / Month Month Variance U Y-T-D Y-T-D Y-T-D Variance U Budget

Revenue from Operations: R&R Revenues $59,788 $61,940 ($2,152) U $229,580 $208,735 $205,040 $3,695 F $787,616 Train Revenues 66,935 68,790 (1,855) U 254,082 237,757 $222,030 15,727 F 931,450 Special Events 6,464 11,995 (5,531) U 28,955 20,264 $28,685 (8,421) U 74,250 Advertising 2,574 3,510 (936) U 10,080 5,211 $10,530 (5,319) U 42,122 Other Non-Trans Revenue 75,135 5,000 70,135 F 16,913 87,063 $15,100 71,963 F 232,839 Total Operating Revenue 210,896 151,235 59,661 F 539,610 559,030 481,385 77,645 F 2,068,277

Federal/State/Local Income: Local Assistance 145,452 147,900 (2,448) U 375,345 407,705 443,714 (36,009) U 1,774,882 Regional Assistance 224,741 99,210 125,531 F 392,410 497,268 317,630 179,638 F 892,268 State Assistance 18,740 0 18,740 F 32,391 31,770 0 31,770 F 618,400 Federal Assistance 188,649 199,545 (10,896) U 508,621 503,477 605,865 (102,388) U 2,423,914 Total Assistance Income 577,582 446,655 130,927 F 1,308,767 1,440,220 1,367,209 73,011 F 5,709,464

Capital Revenue: Capital Operating Reimbursement 183,209 175,560 7,649 F 450,871 476,793 526,680 (49,887) U 2,106,720

Total Capital Income 183,209 175,560 7,649 F 450,871 476,793 526,680 (49,887) U 2,106,720

Total Revenue $971,687 $773,450 $198,237 F $2,299,248 $2,476,043 $2,375,274 $100,769 F $9,884,461

Expenses from Operations: Management Contract - MTA $68,960 $68,960 $0 F $206,880 $206,880 $206,880 $0 F $827,520 Services 602,864 640,667 37,803 F 1,835,349 1,843,822 1,942,700 98,878 F 7,806,811 Fuel 28,202 43,000 14,798 F 120,234 106,477 134,750 28,273 F 536,320 Materials and Supplies 0 1,916 1,916 F 3,181 708 5,748 5,040 F 22,975 Utilities 9,205 11,695 2,490 F 29,613 28,045 35,082 7,037 F 140,350 Casualty and Liability 41,683 43,362 1,679 F 118,232 124,731 130,090 5,359 F 520,385 Other 100 1,693 1,593 F 10,934 10,409 14,875 4,466 F 30,100 Total Operating Expenses 751,014 811,293 60,279 F 2,324,423 2,321,072 2,470,125 149,053 F 9,884,461

Surplus / (Deficit) $220,673 ($37,843) $258,516 F ($25,175) $154,971 ($94,851) $249,822 F $0

Capital Grant Revenue 60,457 60,457 F 33,404 168,121 168,121 F 0 Gain / (Loss) on Sale 0 0 F 0 0 0 F 0 Vanpool Replacement Revenue Fund 0 0 F 1,188 3,813 3,813 F 0 Depreciation (141,891) (141,891) U (328,640) (425,674) (425,674) U 0

Surplus / (Deficit) $139,239 ($37,843) $177,082 F ($319,223) ($98,769) ($94,851) ($3,918) U $0

6 Regional Transportation Authority

Comparative Balance Sheets

Month Ended Month Ended September 30, 2019 June 30, 2019 (unaudited) (audited) CURENT ASSETS Cash and cash equivalents $843,933 $127,817 Receivables from federal, state and local government 1,418,729 8,466,194 Accounts receivable 261,930 159,634 Materials and supplies 383,701 383,636 Prepaid expense and other 382,274 85,905 Total Current Assets 3,290,567 9,223,186

PROPERTY AND EQUIPMENT Land 3,382,052 3,382,052 Building, shelter and benches 16,731,483 16,730,983 Guideway Improvements 4,502,068 4,502,068 Revenue equipment and parts 12,519,047 12,387,403 Office equipment 71,975 71,975 Work-in-Progress 3,682,252 3,550,669 40,888,877 40,625,150 Less: Accumulated Depreciation (12,043,888) (11,618,215) Total Property and equipment, net 28,844,989 29,006,935

OTHER ASSETS Cash and investments restricted 3,946,955 3,687,048

TOTAL ASSETS $36,082,511 $41,917,169

LIABILITIES AND NET ASSETS

CURRENT LIABILITIES Accounts payable $1,208,667 $7,871,734 Accrued expenses 24,300 26,800 Deferred Revenue 1,499,850 1,243,755 Note Payable 675,000 0 Total Current Liabilities 3,407,817 9,142,289

NET ASSETS Invested in capital assets 28,844,989 29,006,935 Restricted - Self Insurance Reserve 1,000,000 1,000,000 Restricted - Administrative Reserve 1,000,000 1,000,000 Restricted - Reserve for van pool replacement 447,105 443,292 Restricted - Regional Bus Reserve 1,499,850 1,123,749 Unrestricted (18,481) (8,825,344) Current Year Surplus / (deficit) (98,769) 9,026,248 Total Net Assets 32,674,694 32,774,880

TOTAL LIABILITIES AND NET ASSETS $36,082,511 $41,917,169

Current > 30 days > 60 Days > 90 days Total Accounts Receivable $256,466 $5,464 $0 $0 $261,930 97.9% 2.1% 0.0% 0.0% 100.0%

Accounts Payable $694,969 $513,698 $0 $0 $1,208,667 57.5% 42.5% 0.0% 0.0% 100.0%

7 Regional Transportation Authority of Middle Tennessee

Board Action Item

Item Number: R-A-19-007 Meeting Date: 11/20/19

Item Title: Proposed EasyRide Pilot Program

BACKGROUND:

The EasyRide Program is an employer-paid transit pass program to provide employee commuter benefits on Regional Transportation Authority of Middle Tennessee (RTA) and Nashville Metropolitan Transit Authority (Nashville MTA) services in Middle Tennessee under the name WeGo Public Transit. The program has been used predominantly by the State of Tennessee, Vanderbilt University, Vanderbilt University Medical Center and Metro Nashville Public Schools with several other smaller users.

Over the course of the past two performance audit reports conducted by the Office of the Tennessee Comptroller of the Treasury, RTA received findings relative to the lack of formal agreements between itself and employers participating in the EasyRide program. During review of the program, staff found that program pricing for the business community varied considerably, causing considerable confusion for the staff’s understanding of the program and how to sell it. This structure also causes disproportional staff management time every month to track revenue and ridership to prepare invoices. In addition, the lack of an established, consistent pricing structure with defined and predictable monthly or annual costs for participants is a significant barrier to program recruitment of the business community. Current and potential business customers have expressed a strong preference for a consolidated pass program – one which their employees could utilize a single pass for both Nashville MTA and RTA services. Although the original finding of the Comptroller of the Treasury recommended that RTA have individual contracts with each customer, staff expressed the verbal opinion that a consolidated program could work, provided that there was specific documentation relative to pricing structure and revenue splits between the Nashville MTA and RTA and that compensation to the RTA under the program was fair relative to overall use.

In order to both address the findings of the Comptroller of the Treasury and to expand usage of the EasyRide program, Nashville MTA and RTA want to revise the EasyRide program to address the following program objectives:

• All: Simplify program transportation benefits; • All: Simplify program administration; • All: Simplify program fee structure to better predict costs and revenues for annual budgeting; • MTA/RTA: Protect existing program revenue; • MTA/RTA: Grow program participation to increase overall ridership and operating revenue; • MTA/RTA: Increase transparency between the two agencies on program revenue and ridership; • Business Partners: Manage and reduce both direct and indirect transportation costs; • Business Partners: Provide sustainable and competitive employee benefits.

Given the significant change anticipated in program structure and the varying needs of current and prospective business partners, it would be extremely difficult to recommend a specific structure to address these objectives at this time. As such, staff recommends that the Board authorize development of a pilot program, under which staff could work with existing and prospective EasyRide customers to test products and program structure with reopener provisions to adjust arrangements as specific issues come to light. Following testing of these pilot programs, staff expects to return to the RTA and Nashville MTA boards with a recommended structure for more permanent adoption. As currently envisioned, based on discussions with business partners, the new program will likely include at least two pass programs – a WeGo Per Tap Pass and a WeGo Annual Pass. As we refine

8 the program and reach out to the business community, there may be other offerings to consider. However, whatever offerings come out of the revised program will have to meet the objectives defined above.

RECOMMENDATION:

Finance Committee recommends the Board to provide management the flexibility to work with the business community in developing and entering into pilot agreements for the EasyRide Program. These agreements would stay within the confines of the program objectives defined above and meet the overall requirements for greater formalization of the program as required by the Comptroller of the Treasury. At the point a new EasyRide Program has been developed, we will come back to the Finance Committee and RTA Board for discussion and possible approval of a new permanent EasyRide Program.

APPROVED:

______November 20, 2019______Board Secretary Date 9 Regional Transportation Authority of Middle Tennessee

Board Action Item

Item Number: R-A-19-19-008 Meeting Date: 11/20/19

Item Title: FY2019 Annual Audit Report

BACKGROUND:

The Comprehensive Annual Financial Report for the fiscal year ended June 30, 2019 has been completed and will be distributed along with the auditors required communication at the committee meeting. We are pleased to report that the Regional Transportation Authority of Middle Tennessee (RTA) once again received a “clean” opinion on the report from our auditors and had no new audit findings.

The financials presented with this action item represent the audited numbers in the regular format the Committee receives on a monthly basis.

RECOMMENDATION:

RTA’s outside accountants from Crosslin will review the Annual Report at the committee meeting. The Audit Committee recommends the Board the acceptance of the Comprehensive Annual Financial Report for the fiscal year ended June 30, 2019.

APPROVED:

______November 20, 2019 Board Secretary Date

10 Regional Transportation Authority Statement of Operations Compared to Budget For the Period Ending June 30, 2019 AUDITED Actual Budget Month End F / Prior Year Actual Budget Y-T-D F / Month Month Variance U Y-T-D Y-T-D Y-T-D Variance U Budget

Revenue from Operations: R&R Revenues $69,265 $70,532 ($1,267) U $845,461 $807,299 $846,378 ($39,079) U $846,378 Train Revenues 92,400 73,500 18,900 F 905,057 894,458 882,000 12,458 F 882,000 Special Events 0 0 0 F 76,192 75,550 67,010 8,540 F 67,010 Advertising 4,313 2,937 1,376 F 46,544 26,906 35,200 (8,294) U 35,200 Other Non-Trans Revenue 15,642 5,031 10,611 F 83,001 101,871 60,350 41,521 F 60,350 Total Operating Revenue 181,620 152,000 29,620 F 1,956,255 1,906,084 1,890,938 15,146 F 1,890,938

Federal/State/Local Income: Local Assistance 67,559 137,241 (69,682) U 1,792,316 1,671,459 1,646,892 24,567 F 1,646,892 Regional Assistance 29,972 108,398 (78,426) U 1,384,474 925,928 878,677 47,251 F 878,677 State Assistance 52,030 48,430 3,600 F 1,024,575 873,226 970,628 (97,402) U 970,628 Federal Assistance 424,313 226,330 197,983 F 2,023,312 2,508,543 2,715,954 (207,411) U 2,715,954 Total Assistance Income 573,874 520,399 53,475 F 6,224,677 5,979,156 6,212,151 (232,995) U 6,212,151

Capital Revenue: Capital Operating Reimbursement 439,558 133,320 306,238 F 1,781,253 2,159,589 1,599,775 559,814 F 1,599,775

Total Capital Income 439,558 133,320 306,238 F 1,781,253 2,159,589 1,599,775 559,814 F 1,599,775

Total Revenue $1,195,052 $805,719 $389,333 F $9,962,185 $10,044,829 $9,702,864 $341,965 F $9,702,864

Expenses from Operations: Management Contract - MTA $68,960 $68,960 $0 F $803,400 $827,520 $827,520 $0 F $827,520 Services 946,733 635,928 (310,805) U 7,709,316 8,083,286 7,664,004 (419,282) U 7,664,004 Fuel 35,679 36,741 1,062 F 484,169 462,389 440,900 (21,489) U 440,900 Materials and Supplies 5,568 3,982 (1,586) U 25,905 20,003 47,425 27,422 F 47,425 Utilities 11,105 8,620 (2,485) U 77,247 125,838 101,850 (23,988) U 101,850 Casualty and Liability 43,849 47,288 3,439 F 537,540 482,250 570,790 88,540 F 570,790 Other 2,741 4,200 1,459 F 54,917 22,408 50,375 27,967 F 50,375 Total Operating Expenses 1,114,635 805,719 (308,916) U 9,692,494 10,023,694 9,702,864 (320,830) U 9,702,864

Surplus / (Deficit) $80,417 $0 $80,417 F $269,691 $21,135 $0 $21,135 F $0

Capital Grant Revenue 7,250,876 7,250,876 F 4,967,840 10,441,828 10,441,828 F 0 Annual RTA Membership Dues (SIR) 0 0 F 162,986 172,489 172,489 F 0 Gain / (Loss) on Sale (24,660) (24,660) U 11,870 82,741 82,741 F 0 Vanpool Replacement Revenue Fund 2,125 2,125 F 14,250 10,750 10,750 F 0 Depreciation (205,064) (205,064) U (1,332,729) (1,702,695) (1,702,695) U 0

Surplus / (Deficit) $7,103,694 $0 $7,103,694 F $4,093,908 $9,026,248 $0 $9,026,248 F $0

11 Regional Transportation Authority of Middle Tennessee

Committee Discussion Item Exec. Committee Discussion Item Board Discussion Item Committee Action Item Exec. Committee Action Item Item Number: R-D-19-011 Meeting Date: 11/20/19

Item Title: RTA Monthly Operating Statistics

BACKGROUND:

Attached are monthly operating statistics through September 2019.

RECOMMENDATION:

Chair of Operations Committee Jerry Kirkland will review the statistics at the committee meeting.

APPROVED:

______November 15, 2019______Director of Service Quality Date

12 RTA Monthly Dashboard Report *

September September Metric Pct. Change 2019 2018

Ridership % Change Total RTA Bus Passengers 28,841 29,001 -0.6% Music City Star Passengers 24,097 22,642 6.4% Total RTA Passengers 52,938 51,643 2.5%

Safety RTA Bus Total Accidents 0 0 N/A Music City Star Total Accidents 0 0 N/A RTA Bus Total Miles btwn Accidents N/A N/A N/A MCS Total Miles btwn Accidents N/A N/A N/A

Service Quality RTA Bus Total Trip Completion % 99.7% 98.6% 1.1% Music City Star Total Trip Completion % 100.0% 100.0% 0.0% RTA Bus Total Miles btwn Service Interruption 10,393.7 2,276.4 356.6% MCS Total Miles btwn Service Interruption N/A N/A N/A

On-Time Performance ^ RTA Bus 74.7% 77.2% -3.2% Music City Star 99.6% 99.6% 0.0%

Customer Care RTA Bus Total Passengers per Complaint 1,518 2,417 -37.2% Music City Star Passengers per Complaint 4,016 11,321 -64.5%

* RTA Dashboard submitted for discussion and for Committee and Board review. ^ On Time Performance reporting began September 2017. N/A - metric cannot be calculated due to not being divisible by "0"

13 RTA Monthly Dashboard Report *

FY 2020 FY 2019 Metric Pct. Change September September

Ridership % Change Total RTA Bus Passengers 87,870 89,970 -2.3% Music City Star Passengers 75,120 73,129 2.7% Total RTA Passengers 162,990 163,099 -0.1%

Safety RTA Bus Total Accidents 1 0 N/A Music City Star Total Accidents 1 2 -50.0% RTA Bus Total Miles btwn Accidents 153,067 N/A N/A MCS Total Miles btwn Accidents 20,247 10,370 95.3%

Service Quality RTA Bus Total Trip Completion % 99.6% 99.2% 0.5% Music City Star Total Trip Completion % 100.0% 99.5% 0.5% RTA Bus Total Miles btwn Service Interruption 9,084.1 3,795.0 139.4% MCS Total Miles btwn Service Interruption N/A 5,184.9 N/A

On-Time Performance ^ RTA Bus 78.4% 84.0% -6.6% Music City Star 99.1% 98.8% 0.2%

Customer Care RTA Bus Total Passengers per Complaint 1,395 2,646 -47.3% Music City Star Passengers per Complaint 9,390 7,313 28.4%

* RTA Dashboard submitted for discussion and for Committee and Board review. ^ On Time Performance reporting began September 2017. N/A - metric cannot be calculated due to not being divisible by "0"

14 RTA Operations Dashboard Glossary

Metric Definitons

Ridership Total Passengers Total fixed route passenger boardings on all MTA operated RTA routes RTA Bus (84, 86, 93, 96) and Gray Line operated RTA routes (87, 88, 89, 91, 92, 94, 95)

WeGo Star Total passenger boardings on WeGo Star Rail Service

Safety A motor vehicle collision, either preventable or non-prevantable, in which the Operator did not do everything reasonable to avoid a collision, committed an error or failed to react to the errors of others. A motor RTA Bus Accidents vehicle collision in which the Operator committed no driving error and reacted reasonably to the errors of others. (Gray Line & MTA operated RTA metrics combined) Accident – an unexpected, unforeseen, or unintended event that causes injury, loss, or damage. These events can include any event arising from the operation of the railroad which results in the death of any person; or an injury to any person that requires medical treatment, except suicides or attempted suicides; any collision between railroad on-track equipment WeGo Star Accidents and an automobile, bus, truck, motorcycle, occupied bicycle, pedestrian or trespasser at any location on the railroad; any collision, derailment, fire, explosion, failure of equipment or infrastructure, act of nature, or other event involving damage to the railroad’s on-track equipment, signals, track, track structures, and/or roadbed.

Service Quality The total number of Bus revenue trips not completed or departing more RTA Bus Missed Trips than 30 minutes late -vs- scheduled. (Gray Line & MTA operated RTA metrics combined

A train that is disabled in transit or cancelled prior to embarking. A misssed WeGo Star Missed Trips trip is reported as an annulment and is when the train is cancelled and doesn’t complete the run or make it to its final destination.

15 RTA Operations Dashboard Glossary

Metric Definitons

On-Time Performance MTA operated RTA routes - OTP is the Percentage of total scheduled fixed route timepoint departures occurring between 59 seconds early and 5 minutes 59 seconds late obtained from AVL data. Grayline operated routes - OTP is the Percentage of total scheduled fixed MCC route arrivals RTA Bus OTP and departures occurring no later than 5 minutes 59 seconds late obtained by manual observations by Operations personnel. (Gray Line & MTA operated RTA metrics combined based on a weighted average of total trips)

A train is considered on time when the train arrives at the final destination less than 6 minutes from the scheduled time. If a train is held up for 6 WeGo Star OTP minutes or longer it is considered delayed and not on time. Intermediate station times are not included.

Customer Care Passengers Carried Per Complaint Total RTA Bus passengers divided by total RTA Bus customer complaints. RTA Bus (Gray Line & MTA operated RTA metrics combined) Total WeGo Star passengers divided by total WeGo Star customer WeGo Star complaints.

16 REGIONAL TRANSPORTATION AUTHORITY FISCAL YEAR AND MONTH TO MONTH RIDERSHIP COMPARISON - FY 2020-vs-2019

Month to Month Comparison Fiscal Year Comparison Percentage Percentage Sep-18 Sep-19 Change FY 2019 FY 2020 Change Music City Star 22,642 24,097 6.4% 73,129 75,120 2.7% Express Bus and Shuttle Services 29,001 28,841 -0.6% 89,970 87,870 -2.3% VanStar 20,264 19,350 -4.5% 60,491 52,789 -12.7% Total RTA Ridership 71,907 72,288 0.5% 223,590 215,779 -3.5%

RTA FY2020-vs-FY2019 Month to Month Ridership Comparison

90,000

80,000

70,000

60,000

50,000

40,000 Ridership

30,000

20,000

10,000

0 Jul. Aug. FY 2019 70,458 81,225 FY 2020 68,568 74,923 RJGG 11/4/2019 Data Analyst FY 201917 FY 2020 3:31 PM NASHVILLE AND REGIONAL TRANSPORTATION AUTHORITY FISCAL YEAR AND MONTH TO MONTH RIDERSHIP COMPARISON - FY 2020-vs-2019

Month to Month Comparison Fiscal Year Sep-18 Sep-19 Change FY 2019 FY 2020 Change

MTA Local Bus Service 791,611 790,848 -0.1% 2,349,264 2,326,750 -1.0%

MTA Local Paratransit Service 36,593 36,198 -1.1% 114,407 111,848 -2.2%

MTA/RTA Miscellaneous Service 1,285 784 -39.0% 3,783 2,324 -38.6%

RTA Regional VanStar Service 20,264 19,350 -4.5% 60,491 52,789 -12.7%

RTA Regional Rail Service 22,642 24,097 6.4% 73,129 75,120 2.7%

RTA Regional Bus Service 29,001 28,841 -0.6% 89,970 87,870 -2.3%

Murfreesboro ROVER Local Bus Service 17,407 16,932 -2.7% 56,799 50,607 -10.9%

Franklin Transit Local Bus Service 7,785 9,835 26.3% 18,627 20,978 12.6%

Clarksville Transit Local Bus Service 56,418 58,437 3.6% 174,383 176,450 1.2% Total Area Ridership 983,006 985,322 0.2% 2,940,853 2,904,736 -1.2%

18 RJGG, Data Analyst 11/4/20193:31 PM REGIONAL TRANSPORTATION AUTHORITY ROUTE PERFORMANCE INDICATOR REPORT For the Month of: September-19 Ridership Average Change Revenue Passengers Rte. Monthly vs Last Hours Of Per Per No. Route Name Ridership Year Service Trip Hour CORRIDOR SERVICE COMPARISONS - COMMUTER BUS SERVICE North Corridor (Routes 87 & 92) 3,528 6.2% 245 18 14.4 Northwest Corridor (Routes 89 & 94) 7,190 1.7% 304 26 23.6 South Corridor (Routes 91 & 95) 2,551 -1.6% 248 13 10.3 Southeast Corridor (Routes 84, 86 & 96) 7,755 0.6% 910 13 8.5

EXPRESS BUS ROUTE SERVCE 84 Murfreesboro Express 2,669 -7.2% 186 22 14.4 86 Smyrna - LaVergne Express 2,110 1.7% 142 18 14.9 87 Gallatin Express 1,621 -7.5% 125 16 13.0 88 Dickson Express 1,468 6.2% 83 18 17.6 89 Springfield - Joelton Express 1,433 23.6% 117 18 12.3 91 Franklin Express 1,337 -4.9% 139 11 9.6 92 Hendersonville Express 1,907 21.5% 120 19 15.9 94 Clarksville Express 5,757 -2.6% 188 29 30.7 95 Spring Hill Express 1,214 2.3% 109 15 11.1 96 Murfreesboro - Relax and Ride 2,976 7.9% 582 9 5.1 Express Bus Route Totals 22,492 1.9% 1,790 17 12.6 OTHER ROUTES 93 WeGo Star West End Shuttle 6,349 -8.3% 115 40 55.0 RTA Bus Route Monthly Totals 28,841 -0.6% 1,906 19 15.1

COMMUTER RAIL SERVICE 90 WeGo Star 24,097 6.4% 186 97 129.6

RTA Commuter Rail and Bus Totals 52,938 2.5% 2,092 30 25

RJGG 11/4/2019 Data Analyst 3:32 PM 19 Regional Transportation Authority of Middle Tennessee

Board Action Item

Item Number: R-A-19-009 Meeting 11/20/19 Date: Item Title: 2020 RTA Committee & Board Meeting Schedule

BACKGROUND:

Under Article 2, Section 3 of the by-laws of the Regional Transportation Authority of Middle Tennessee (“RTA”), the RTA shall meet at least quarterly at a time and place to be established by the Chair/President of the Board. RTA and may meet more frequently as needed. Additionally, under Article 4, Section 5 of the by-laws, the Executive Committee shall meet monthly except for those months in which the Board shall meet. In order to effectively satisfy the established meeting requirements, a schedule of proposed 2020 meetings dates for both the RTA Board and Executive Committee is herein attached.

RECOMMENDATION:

Staff recommends that the proposed meeting dates be adopted and approved by the Board.

APPROVED:

______November 20, 2019 Board Secretary Date

20 2020 RTA Board Meetings Schedule

Location: Bradley L. Barrett Training Center TN Bankers Association 211 Athens Way, Nashville, TN 37228 Time: 9:30 AM

Quarterly Committee Meetings (Will only meet as necessary)

Ad Hoc Branding & Marketing Committee Audit Committee Finance Committee 10:45 a.m. 11:00 a.m. 11:15 a.m.

Month Board Meeting Executive Committee (Quarterly) Committee Meetings Meetings (Quarterly) January 15 * 8

February 19

March 18 * 11

April 15

May 20

June 17 * 10

July 15

August 19

September 16 * 9

October 21

November 18*

December 16

The EXECUTIVE COMMITTEE WILL NOT MEET IN JULY unless there is necessary business to come before the RTA EXECUTIVE COMMITTEE.

* This is the SECOND Wednesday of the month.

21 Regional Transportation Authority of Middle Tennessee

Board Action Item

Item Number: R-A-19-010 Meeting 11/20/19 Date: Item Title: Slate of Officers submitted for vote in January 2020

BACKGROUND:

Pursuant to Article 3, Section 1(a), of the by-laws for the Regional Transportation Authority of Middle Tennessee (RTA), officers of the RTA shall be elected by the full RTA Board at its first regular meeting in each calendar year. The by-laws further require the Executive Committee to place names in nomination at a full RTA board meeting one month prior to the actual election of officers.

The officers of the RTA shall be Chair, Vice Chair, and Secretary, must include at least one appointed member and one elected official member, and shall be elected at the first regular meeting of the RTA Board in each calendar year by the entire RTA membership.

In anticipation of the Board’s November 20, 2019 meeting, the Executive Committee selected the following slate of candidates for the Board’s consideration:

Chair – Randall Hutto, Wilson County Mayor Vice Chair – Paige Brown, Gallatin Mayor Secretary – Ed Cole, Davidson County Governor Appointee

Subject to the Board’s approval, the above slate of candidates will be presented to the full Board at its January 2020 meeting.

RECOMMENDATION:

It is recommended that the Board approve the slate of candidates presented by the Executive Committee and that the Board hold the election of officers at its next regularly scheduled meeting in accordance with the by- laws.

APPROVED:

______November 20, 2019 Board Secretary Date

22