DisneyDisney SourcingSourcing && ProcurementProcurement (S&P)(S&P)

What should you know about doing business with The Resort and other Disney Business Units?

2 DisneyDisney’’ss OrganizationalOrganizational GoalsGoals

• Creativity and innovation to differentiate our content, products, and experiences

• Driving our brands and business across global markets

• The application of technology to enhance our content and expand its distribution

3 Interactive Consumer Theme Parks Media Group Products & Resorts

Studio Media Entertainment Networks

4 Interactive Studio Media Consumer Media Group Entertainment Networks Products Theme  Domestic Parks Parks &  International Parks Resorts   Imagineering 

 Merchandise  Food & Beverage  MRO  FF&E  Construction Materials  Printed Materials  Hotel Operating Supplies 5 DisneyDisney SourcingSourcing && ProcurementProcurement (S&P)(S&P)

Key areas of focus for Disney Sourcing & Procurement • Consistent Quality & Compliance with Specifications • On-Time Delivery • Competitive Pricing/Total Cost profile • Strong Project Management/Customer Service skills • Ability to customize products and/or services • Ability to work in a dynamic environment that operates 365 days per year • Previous experience doing business with companies in like markets • eCommerce Capabilities (eBuy, eAuction, etc.) • Open, honest communication

6 TheThe WaltWalt DisneyDisney Co.Co. SourcingSourcing ProcessProcess

Project Planning Analysis & Supplier Evaluation Contract Negotiation Implementation & Supplier Id Strategy & Selection

 Opportunity  Projects Identified  Potential Supplier  Supplier Shortlist  Business Awarded Assessment  AOP/Budget Review w/ Invited for Further to Supplier Deemed  New Project Stakeholder Negotiation to Provide Highest  Project ID & Plan  Contract Expiration Value Proposition  Team Established  Potential Suppliers  Value Engineering  Current Included in eRFI Opportunities  Feedback to Relationships  Market Analysis Identified unsuccessful  eRFI Response bidders  Internet Search Evaluation  Scope of Work  Contract

Development  eRFP Issued to Development  Development of  Minority/Women Qualified Potential Supplier Business  Issue NDA(s)  Implementation Plan Performance Organizations Suppliers Scorecard

 eRFP Responses Evaluated by for  Ongoing Overall Value Identification of Value Creation

7 DisneyDisney SourcingSourcing && ProcurementProcurement

SourcingSourcing ProcessProcess DetailsDetails • Disney is a hands-on, relationship oriented company that encourages on-going communication

• Prospective partners should understand that it takes time to develop a relationship with Disney

• During the RFI/RFP process, information must be submitted detailing commodity or service expertise, union/non-union status, insurance, bonding, product list, references, etc.

• An assessment of financial viability is performed on most potential suppliers

• Generally, successful bidders have developed a true understanding of Disney requirements and have tailored their offerings to match these requirements 8 DisneyDisney SourcingSourcing && ProcurementProcurement SupplierSupplier SelectionSelection

Where do you fit in with Disney requirements?

• Large, Global Suppliers

• National Suppliers

• Regional Suppliers

• Local Suppliers

Disney Sourcing Approach: “Go to market globally, act locally”

9 DisneyDisney SourcingSourcing && ProcurementProcurement SpecialSpecial ConsiderationsConsiderations

Compliance with Disney Code of Conduct for Manufacturers • Child Labor • Involuntary Labor • Health & Safety • Protection of the Environment • Subcontracting • Compliance with other laws, etc.

10 DisneyDisney SourcingSourcing && ProcurementProcurement

Current / Future Sourcing Activities • Disneyland Hotel Upgrades • Disney Cruise Line West Coast Deployment • MRO - Power Transmission • Multi-Cultural Marketing & CMR • Guest and Cast Transportation • Ongoing Entertainment Offerings • Environmentality / Sustainability Support

11 DisneylandDisneyland HotelHotel UpgradesUpgrades

With a nod to the iconic original park signage, “Disneyland” will be spelled out atop the pool’s platform 12 DisneyDisney CruiseCruise LineLine WestWest CoastCoast DeploymentDeployment

The to set sail from the Port of Los Angeles in 2011 13 MROMRO –– PowerPower TransmissionTransmission

Motors, belts, gears, bearings, etc. – including repair services 14 MultiMulti--CulturalCultural MarketingMarketing && CMRCMR

Using technology to organize and synchronize our efforts in managing and

nurturing our Guests’ experience 15 Guest/CastGuest/Cast TransportationTransportation

Bus & Shuttle transportation for both Guests and Cast Members to and from remote parking locations. 16 OngoingOngoing EntertainmentEntertainment OfferingsOfferings

ElecTRONica is the place to dance the night away in a fantastic world that only Disney can create 17 EnvironmentalityEnvironmentality // SustainabilitySustainability SupportSupport

The trains at Disneyland now run on biodiesel made with cooking oil from the

resort’s restaurants and hotels. 18 DisneylandDisneyland ResortResort SourcingSourcing && ProcurementProcurement ContactsContacts

Michael Cooper Director Sourcing & Procurement

Donald Lee Jennifer Resonable Mike Rivera Manager - Food & Manager – Materials, Equipment & Manager – Design & Construction Beverage Support Attractions Support Support [email protected] [email protected] [email protected] Anaheim Based Anaheim Based Anaheim Based Food, Beverages, MRO Materials , Electrical, Architectural & Engineering Disposables, Small Plumbing , Custodial Services, Construction Wares, Food Supplies & Power Services & Themed Distribution Transmission Fabrication

Dawn Luttrell Charles Pennington Manager – Creative, Marketing & Manager – Services, Transportation & Entertainment Support Resort Enhancement Support [email protected] [email protected] Orlando Based Orlando Based

Marketing, Creative Print Transportation, Custodial, Services & Entertainment Arnice Lamb Maintenance & Shop Support Mgr. Supplier Diversity & Development Services, Horticulture (818) 567-5567 (714) 781-1299 [email protected] www.supplierdiversity.disney.com

19 Supplier Online Registration @ www.disney.cvmsolutions.com WaltWalt DisneyDisney ImagineeringImagineering ProcurementProcurement ContactsContacts

Russell Stokes Stewart Robertson Director – Contracts & Director Contracts & Purchasing Purchasing [email protected] [email protected] Glendale Based Orlando Based

Catherine Larkin Dave Myrabo Manager – Contract Administration Manager – Design & Construction Anaheim Portfolio Support [email protected] [email protected] Anaheim Based Orlando Based

Arnice Lamb Mgr. Supplier Diversity & Development (818) 567-5567 (714) 781-1299 [email protected] www.supplierdiversity.disney.com

20 Supplier Online Registration @ www.disney.cvmsolutions.com 21