Meeting of the Transportation District Commission of Hampton Roads Thursday, May 25, 2017 • 1:00 p.m. 2nd Floor Board Room • 509 E. 18th Street, Norfolk, VA
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A meeting of the Transportation District Commission of Hampton Roads will be held on Thursday, May 25, 2017 at 1:00 p.m. in the 2nd Floor Board Room, at 509 E. 18th Street, Norfolk, VA
The meeting is open to the public and in accordance with the Board’s operating procedures and in compliance with the Virginia Freedom of Information Act, there will be an opportunity for public comment at the beginning of the meeting.
The agenda and supporting materials are included in this package for your review.
Meeting of the Transportation District Commission of Hampton Roads Thursday, May 25, 2017 • 1:00 p.m. 2nd Floor Board Room • 509 E. 18th Street, Norfolk, VA
1. Call to Order & Roll Call
2. Public Comments
3. Approval of Minutes – March 23, 2017 & April 27, 2017
4. President’s Monthly Report - William Harrell
A. Board Updates
5. Committee Reports
A. Audit & Budget Review Committee –- Vice-Chair Woodbury/ Brandon Singleton, Chief Financial Officer (5/25/17 Joint meeting with Management/Financial Advisory Committee) April 2017 Financial Report FY17/18 Operating Budget Approval
B. Operations & Oversight Committee - Commissioner Moffett/ Sonya Luther, Assistant Director of Procurement
Contract No: 16 – 73946 – Heating, Ventilation, Air Conditioning, Refrigeration & Plumbing Maintenance Services
Recommending Commission Approval: Award of a contract to Warwick Plumbing and Heating for HVAC/R and plumbing maintenance services in the not-to-exceed amount of $375,602 over a five-year period.
Contract No: 16 – 70749R – Bus Tire Lease & Maintenance Services
Recommending Commission Approval: Award of a contract to Goodyear to provide bus tire lease and maintenance services in the not-to-exceed amount of $2,924,477.70 for four (4) years.
Contract No: 16 – 72051 – Facilities Enterprise Asset Management System
Recommending Commission Approval: Award of a contract to to Trapeze Software Group to implement an Enterprise Asset Management system in the estimated amount of $1,187,357.71
Contract No: 17 – 75488 – Hybrid Bus Diagnostic & Repair Services
Recommending Commission Approval: Award of a contract to Western Branch Diesel to provide hybrid bus diagnostic and repair services in the not-to-exceed amount of $286,070 over a three-year period.
C. Planning and New Starts Development Committee – Commissioner West
D. External/Legislative Advisory Committee – Commissioner Kanoyton
E. Paratransit Advisory Subcommittee – Ms. Linda Gurley, Chair
F. Transit Ridership Advisory Sub-Committee (TRAC) – Mr. Jamie Battle
6. Old and New Business
Nominating Committee Report – Recommendation of New Officers
7. Comments by Commission Members
8. Closed Session (as necessary)
9. Adjournment
The next meeting will be held on Thursday, June 22, 2017 at 1:00 p.m. in the 2nd Floor Board Room at 3400 Victoria Boulevard, Hampton, VA
Meeting Minutes of the Transportation District Commission of Hampton Roads Thursday, March 23, 2017 • 1:00 p.m. 2nd Floor Board Room • 509 E. 18th Street, Norfolk, VA
Call to order
A quorum was attained and Chairman Wood of Virginia Beach called the meeting to order at 1:00 p.m.
Commissioners in attendance:
Chairman Wood, Virginia Beach Commissioner Woodbury, Newport News Commissioner Fuller, Chesapeake Commissioner West, Chesapeake Commissioner Mitchell, VDRPT Commissioner Moffett, Hampton Commissioner Kanoyton, Hampton Commissioner Coleman, Newport News Commissioner Riddick, Norfolk Commissioner Parnell, Norfolk Commissioner Jones, Portsmouth Commissioner Ross-Hammond, Virginia Beach
Hampton Roads Transit Staff in attendance:
Amy Braziel, Executive Assistant David Burton, General Counsel, Williams Mullen Alesia Cain, Chief Information Technology Officer Gene Cavasos, Director of Marketing & Communications Alisa Crider, Public Relations & Social Media Coordinator William Harrell, President and CEO Ron Hodges, Director of Business Development Sonya Luther, Assistant Director of Procurement Sibyl Pappas, Chief Engineering & Facilities Officer Michael Perez, Director of Rolling Stock Jim Price, Chief of Transit Operations Luis R. Ramos, Executive Assistant/Commission Secretary Dyanne Sampson, Director of Procurement Brandon Singleton, Chief Financial Officer Samantha Sink, Transit Development Planner Mark Stemple, Director of Technical Services 1
Robert Travers, Corporate Counsel
Others in attendance:
Brian Solis, City of Virginia Beach Linda Gurley, Paratransit Chair Angelo Jones, Citizen, Norfolk Angela Hopkins, Department of Planning, City of Hampton Ina Kreps, Paratransit Rider Emmanuel Harris, ATU-1177 Renee Browder, ATU-1177 Kiesha Cooper, ATU-1177 Armenta Roberts, ATU-1177 Amanda Malone, ATU-1177, President Robert Williams, ATU-1177 Edward Carroll, ATU-1177 Lyndon Remias, City of Virginia Beach Chris Ford, City of Virginia Beach Cindy Rohlf, Interim City Manager of Newport News Lisa Cipriano, City of Newport News Dave Ross, Daily Press Donnie Tuck, Mayor, City of Hampton Mary Bunting, Hampton, City Manager Johnna Cassaboom, Advantus Ron Jordan, Advantus Steve Pittard, DRPT Deanna LeBlanc, WAVY-TV Greg Gaddbury, WAVY-TV Eric Nelson, HDR Megan Reilly, HDR Frank Azzalina, HRTI Jamie Battle, Chair, Transit Rider Advisory Committee Jeffery Raliski, City of Norfolk Mark Geduldig-Yatrofsky, Portsmouthcitywatch.org Ms. Mathena, Paratransit Rider Steve Froncillo, City of Chesapeake Susan Wilson, City of Portsmouth
The March TDCHR meeting package was distributed electronically to all Commissioners, the media, and the public in advance of the meeting. The meeting package consisted of:
Agenda March Meeting Minutes March President’s Report Presentation March Public Comments and Social Media Analytics March President’s Report Committee Reports
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Public Comment
Mr. Angelo Jones spoke regarding the “no hold” policy for the buses on routes, drivers not giving him time him to sit down before pulling off, and the poor customer service skills of some of the drivers.
A motion to close the March 23, 2017 Public Comments was made by Commissioner Woodbury and properly seconded by Commissioner Moffett. A roll call vote resulted as follows:
Ayes: Commissioners Wood, Woodbury, Fuller, West, Mitchell, Moffett, Kanoyton, Coleman Riddick, Parnell, Hunter, Ross-Hammond, Jones
Nays: None
Abstain: None
Approval of the February 23, 2017 TDCHR Meeting Minutes
A motion to approve the February 23, 2017 TDCHR Meeting Minutes was made by Commissioner Ross-Hammond and was properly seconded by Commissioner Moffett. A roll call vote resulted as follows:
Ayes: Commissioners Wood, Woodbury, Fuller, West, Mitchell, Moffett, Kanoyton, Coleman Riddick, Parnell, Hunter, Ross-Hammond, and Jones
Nays: None
Abstain: None
President’s Monthly Report
Mr. William Harrell, President and CEO, welcomed everyone to the meeting. The President’s Monthly Report is attached to the meeting minutes for reference.
Mr. Harrell stated that HRT has hired a new Chief of Safety and Security, Mr. Derrick Snowden. Mr. Harrell stated that Mr. Snowden is currently transitioning from the rail department and that HRT is pleased to fill that key vacancy.
Mr. Brian Smith shared a legislative update. Mr. Smith stated that a letter recently went out to the current Administration that was signed by over 200 transportation agencies to advocate for bus and bus facility funding.
Mr. Smith noted that in the current budget, there would be a 13% reduction in funding to the USDOT and is a concern for transportation.
Mr. Smith stated that HRT would be coordinating with staff later April to schedule meetings with legislators.
Mr. Smith stated that some issues with funding are long standing and need to be addressed. Mr. Smith referenced Tab 7 and Tab 8 in the work session binders that were passed out to 3
Commissioners during the work session. Mr. Smith also mentioned the Revenue Advisory Committee on page 2 of the binder and there are currently 2 levels being considered by legislation, Statewide and regional funding scenarios.
Mr. Smith also mentioned that at a previous meeting discussions were held regarding reestablishing the External Legislative Affairs Committee.
COMMITTEE REPORTS
Audit and Budget
Mr. Brandon Singleton, Chief Financial Officer, presented the February Financial Report as enclosed in the package.
There was a discussion regarding wrapping of buses/advertising revenue and farebox recovery.
There was a discussion regarding how much revenue loss was caused by the inclement weather.
There was some discussion regarding including inclement weather days into the annual budget. There was discussion as to the current budget vs. actual days missed for inclement weather in FY17. It was noted by staff that the target is a byproduct of what has happened in previous years.
There was a discussion regarding the delta between budget and actual for financials at this point in time and the anticipated FY17 true up balance.
A suggestion was made by Commissioner West to include a PowerPoint slide for each City in the monthly financial report showing the current budget to actual spend and the resulting impact on any anticipated refund or true up payment for the City at the end of the fiscal year.
Operations and Oversight Committee
Ms. Dyanne Sampson presented the following items for approval:
Contract No: 15-70162 Financial Management System Software Implementation Service Recommending Commission Approval: Award of a contract to Crowe Horwath, LLP to provide financial management system software implementation services in the estimated amount of $2,891,360.
A motion was made by the Operations and Oversight Committee and was properly seconded by Commissioner Fuller.
There was a discussion regarding how the solicitation was received and the RFP process.
There was a substitute motion to defer the contract by Commissioner Parnell which was properly seconded by Commissioner Fuller.
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HRT staff stated that if this contract were to be deferred, the grant funding availability cannot be guaranteed. It was noted that the funding will not be favorable if the contract is delayed any further as the grant deadline is coming due. It was also noted that this system replacement was part of an earlier Financial Management Oversight review.
Commissioner Parnell stated that there was to be follow-up information from the attorney regarding canceling the solicitation and questioned why the information has not been disseminated. Mr. Travers addressed this issue.
There was additional discussion regarding the solicitation and lack of a platform.
A representative of Plante Moran gave a presentation that included additional information pertaining to the project.
There was a discussion regarding the contract approach.
The substitute motion failed as Commissioner Fuller withdrew his second.
Thereafter, the Operations and Oversight Committee motion was properly seconded by Commissioner Fuller to approve contract 15-70162, Financial Management System Software Implementation Service.
A roll call vote resulted as follows:
Ayes: Commissioners Wood, Woodbury, Fuller, West, Mitchell, Moffett, Kanoyton, Coleman, Riddick, Hunter, Ross-Hammond, and Jones
Nays: Commissioner Parnell
Abstain: None
Contract No: 16-73944 – Fuel Products (Ultra Low Sulfur Diesel and Gasoline)
Recommending Commission Approval: Award of a contract to James River Solutions to provide fuel products in the estimated amount of $5.7M.
A motion was made by the Operations and Oversight Committee and was properly seconded by Commissioner Woodbury to approve contract 16-73944, Fuel Products.
A roll call vote resulted as follows:
Ayes: Commissioners Wood, Woodbury, Fuller, West, Mitchell, Moffett, Kanoyton, Coleman, Riddick, Parnell, Hunter, Ross-Hammond, and Jones
Nays: None
Abstain: None
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Contract No: 16-73953 – Bus Diagnostic and Repair Services
Recommending Commission Approval: Award of a contract to Cummins Sales and Service to provide bus diagnostic and repair services in the not-to-exceed amount of $363,830 over a two-year period
A motion was made by the Operations and Oversight Committee and was properly seconded by Commissioner Ross-Hammond to approve Contract 16-73953 – Bus Diagnostic and Repair Services
A roll call vote resulted as follows:
Ayes: Commissioners Wood, Woodbury, Fuller, West, Mitchell, Moffett, Kanoyton, Coleman, Riddick, Parnell, Hunter, Ross-Hammond, and Jones
Nays: None
Abstain: None
Contract No: 16- 74637 – West Corridor Alternative Analysis for Naval Station Norfolk High Capacity Transit Extension
Recommending Commission Approval: Award of a contract to HDR to evaluate and identify a reasonable alternate to implement high capacity transit on the west side of the City of Norfolk to Naval Station Norfolk in the not-to-exceed amount of $1,385,664.78
A motion was made by the Operations and Oversight Committee and was properly seconded by Commissioner Coleman to approve Contract 16-74637. A roll call vote resulted as follows:
Ayes: Commissioners Woodbury, Fuller, West, Mitchell, Moffett, Kanoyton, Coleman, Riddick, Parnell, Hunter, Ross-Hammond, and Jones
Nays: None
Abstain: Wood
Planning and New Starts Development Committee
Commissioner West stated that there was no meeting held this month.
Paratransit Advisory Sub-Committee (PAC)
Ms. Gurley stated that there was not meeting this month. 6
Transit Ridership Advisory Committee (TRAC)
Mr. Jamie Battle mentioned that the committee met on Feb 17, 2017 and provided an update to the Board. Mr. Battle’s report is attached to the minutes.
Old and New Business
Chairman Wood assigned Commissioner Kanoyton as Chair of the External / Legislative Affairs Committee. Chairman Wood stated that if any Commissioner is interested in being part of the committee to speak with Commissioner Kanoyton.
Adjournment
The meeting adjourned at 1:51p.m.
TRANSPORTATION DISTRICT COMMISSION OF HAMPTON ROADS
______James L. Wood Chairman ATTEST:
______Luis R. Ramos, Commission Secretary April 27, 2017
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TDCHR Board Meeting March 23, 2017
1 Board Update
• Chief Safety and Security Officer vacancy filled
• State Safety Oversight (DRPT) Audit by FTA – March 28-30
• Legislative Update
2 Board Update
• Transit Development Plan
A ten-year plan required by the DRPT that outlines existing transit service, plans for service enhancements/future service, and anticipated cost and benefit impacts of the TDP recommendations.
3 Board Update
Upcoming TDP Public Engagement Activities
Locations Date and Time Downtown Norfolk Transit Center (DNTC) Tuesday, March 28, 2017 6:00am-9:00am and 3:00pm-6:00pm Newport News Transit Center Wednesday, March 29, 2017 6:00am-9:00am and 3:00pm-6:00pm Hampton Transit Center Thursday, March 30, 2017 6:00am-9:00am and 3:00pm-6:00pm Newtown Road Light Rail Station Friday, March 31, 2017 6:00am-9:00am and 3:00pm-6:00pm County Street and Court Street Tuesday, April 4, 2017 6:00am-9:00am and 3:00pm-6:00pm Robert Hall Wednesday, April 5, 2017 6:00am-9:00am and 3:00pm-6:00pm Tidewater Community College (TCC Thursday, April 6, 2017 Virginia Beach) 6:00am-9:00am and 3:00pm-6:00pm MacArthur Square Light Rail Station Saturday, April 8, 2017 10:00am – 4:00pm 4 TDCHR Board Meeting March 23, 2017
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Meeting Minutes of the Transportation District Commission of Hampton Roads Thursday, April 27, 2017 • 1:00 p.m. 2nd Floor Board Room • 509 E. 18th Street, Norfolk, VA
Call to order
A quorum was NOT attained and Chairman Wood of Virginia Beach called the meeting to order at 1:08 p.m.
Commissioners in attendance:
Chairman Wood, Virginia Beach Commissioner Fuller, Chesapeake Commissioner Mitchell, VDRPT Commissioner Moffett, Hampton Commissioner Kanoyton, Hampton Commissioner Riddick, Norfolk Commissioner Parnell, Norfolk Commissioner Rowe, Portsmouth Commissioner Hunter, Portsmouth Commissioner Froncillio, Chesapeake Commissioner Ross-Hammond, Virginia Beach
Hampton Roads Transit Staff in attendance: Kimberly Ackerman, Chief of Human Resources Amy Braziel, Executive Assistant David Burton, General Counsel, Williams Mullen Alesia Cain, Chief Information Technology Officer Gene Cavasos, Director of Marketing & Communications Alonzo Crittenden, Regional Sales Manager William Harrell, President and CEO Ron Hodges, Director of Business Development Sonya Luther, Assistant Director of Procurement Sibyl Pappas, Chief Engineering & Facilities Officer Michael Perez, Director of Rolling Stock Jim Price, Chief of Transit Operations Luis R. Ramos, Executive Assistant/Commission Secretary Dyanne Sampson, Director of Procurement Brandon Singleton, Chief Financial Officer Samantha Sink, Transit Development Planner Mark Stemple, Director of Technical Services 1
Robert Travers, Corporate Counsel
Others in attendance:
Jeff Raliski, City of Norfolk Mark Shea, City of Virginia Beach Brian Solis, City of Virginia Beach Ina Kreps, Paratransit Customer Deborah Ward, Virginia Beach Citizen Mark Geduldig-Yatrofsky, Portsmouthcitywatch.org Jamie Battle, Chair, Transit Rider Advisory Committee Judith Brown, HRPTA
The April TDCHR meeting package was distributed electronically to all Commissioners, the media, and the public in advance of the meeting. The meeting package consisted of:
Agenda April Meeting Minutes April President’s Report Presentation April Public Comments and Social Media Analytics April President’s Report Committee Reports
Public Comment
Mr. Mark Geduldig-Yatrofsky spoke regarding the budget challenges at Hampton Roads Transit, along with how disappointed he was when local cities berated this organization.
Ms. Deborah Ward, a citizen of Virginia Beach spoke on the age requirement for a senior bus pass.
Ms. Ward also spoke regarding the Pembroke East bus stop; the need for beautification, and the promotion of bus service, bus stops and the Route 32 or “shopper special” route.
Approval of the March 23, 2017 TDCHR Meeting Minutes
The March 23, 2017 Minutes were not approved as no quorum was attained.
President’s Monthly Report
Mr. William Harrell, President and CEO, welcomed everyone to the meeting. The President’s Monthly Report is attached to the meeting minutes for reference.
Mr. Harrell stated that it was National Take Your Sons and Daughters to Work Day and that HRT was participating in the event.
Mr. Harrell also stated that HRT is starting the Norfolk Westside Transit Study which is expected to last 12 months. It was noted that the initial stakeholder meetings are being held at the Slover Library
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on May 2nd and May 9th. Mr. Ray Amoruso provided additional updates to the board regarding the Norfolk Westside Transit Study.
Mr. Harrell stated that the Peninsula Transit Corridor Study was underway and that six “Tier 2” alternatives are currently under review.
Mr. Harrell provided an update on the Transit Development Plan (TDP).
Mr. Harrell stated that HRT is continuing with cost avoidance measures and cost reductions by staffing adjustments, monitoring overtime, addressing ridership concerns and possible service refinements.
Mr. Harrell stated that there is a continued effort to improve communication with the Commission and localities and that additional committees such as MFAC and the Audit Budget Review Committee (ABRC) will assist in that effort.
Mr. Harrell also stated that the External/Legislative Affairs Committee has been established which has been charged with pursuing new funding sources.
COMMITTEE REPORTS
Audit and Budget
Mr. Brandon Singleton, Chief Financial Officer, presented the March Financial Report as enclosed in the package.
Additional information was provided regarding advertising as well as other revenue items that were questioned at past meetings.
Updates related to the cost avoidance were also given.
Mr. Singleton stated that the Management/Financial Advisory Committee (MFAC) was reinstituted and their first meeting was on April 26, 2017. Mr. Singleton stated that a very robust conversation was had regarding the funding and management of HRT and that the committee is looking forward to continuing this conversation at future meetings. It was also stated that the MFAC is a subset of the Audit and Budget Review Committee.
Commissioner Mitchell stated that the anticipated State subsidy for FY18 is expected to be lower than the amount HRT received in FY17. Ms. Mitchell wanted other Commissioners to keep that in mind when reviewing HRT’s financial reports.
Ms. Mitchell also stated that she was pleased to see that the MFAC, a formal committee authorized by HRT bylaws, has been revitalized. Ms. Mitchell noted that she saw the information requests and formation of an “Advisory Committee” comprised of staff from the six cities. Ms. Mitchell stated that the “Advisory Committee” appears to duplicate the work and mission of MFAC. Ms. Mitchell stated that the Commission needs to make sure that HRT management is taking direction through the Board and not through the “Advisory Committee” as it could create legal and policy conflicts. Ms. Mitchell stressed that the Board does not want to blur the lines of communication between the Board and HRT management. 3
There was a discussion regarding the fluctuation of advertising revenue over the past several years. There was also a discussion as to whether HRT’s advertising rates are in line with those of other agencies. HRT staff provided an explanation of the various products that HRT has and noted that this includes being at the lower end of the pricing scale compared to other transit agencies and their markets.
Operations and Oversight Committee
There were no items presented for approval from the Operations and Oversight Committee as no quorum was attained.
Planning and New Starts Development Committee
Commissioner Wood stated that there was no Planning and New Starts Development Committee meeting held this month.
Paratransit Advisory Sub-Committee (PAC)
There was no Paratransit Advisory Sub-Committee report given.
Transit Ridership Advisory Committee (TRAC)
Mr. Jamie Battle stated that the committee did not meet in the previous month but will convene on Wednesday, May 3rd in Norfolk.
Old and New Business
There was no new business discussed.
Adjournment
The meeting adjourned at 1:40 p.m.
TRANSPORTATION DISTRICT COMMISSION OF HAMPTON ROADS
______James L. Wood Chairman ATTEST:
______Luis R. Ramos, Commission Secretary April 27, 2017
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TDCHR Board Meeting April 27, 2017
1 Board Update
• National “Take Our Daughters and Sons© to Work” Day • Start of Norfolk Westside Transit Study (12 months) – Initial stakeholder meetings at Slover Library (May 2 and May 9) • Peninsula Transit Corridor Study – Six “Tier 2” Alternatives under review • Update on Transit Development Plan
2 Board Update
• Continue cost avoidance and cost reduction strategies o Critical adjustments to support staff levels o Hiring freeze on all non-essential, non-safety positions o Adjustments/reductions to non-essential activities o Continue to reduce the need for operator overtime o Address ridership trends affecting fare revenue o Continue to facilitate general cost avoidance and reduction strategies
3 Board Update
• Explore potential service refinements o Shoulders of the service day o Span of service o Days of operation o Service frequencies • Continued communication with Commission and localities o MFAC to meet monthly and quarterly with ABRC • Established External/Legislative Affairs Committee and pursue new funding sources
4 TDCHR Board Meeting April 27, 2017
5 Public Comments May 2017
Definition CAF: Customer Assistance Form. The CAF # is the reference #. Patrons may contact Customer Service to obtain information regarding the comment. All customer suggestions, comments, commendations and complaints are entered a database called the Customer Assistance System, (CAS). CAS generates the CAF #.
Public Comments Summary
Submission Date: April 27, 2017 CAF # 45697 Name: Deborah Ward City: Norfolk Contact preference: Email Comment: I have seen how the Pembroke East Transit Stop #0106 has been allowed to become uncared for, un-kept, and uninviting. Thousands of dollars was spent to upgrade this location. I have called HRT and the City of Virginia Beach and no one claims responsibility. All care, but no one can do anything to improve the deterioration. Is anyone in charge? Response: Customer Service Manager spoke with Deborah Ward after the April 27th commission meeting in reference to her issues at the Pembroke East transfer center. Ms. Ward has 3 other complaints that were referred to facilities maintenance since October 2015. The following CAF complaints were placed in reference to unfavorable conditions at Pembroke East. The CAF numbers are CAF# 36877 on 10/23/2015, CAF # 39950 on 10/10/16 and CAF# 43300 on 11/30/16. Ms. Ward’s top concerns are the following: • Shrubs blocking the fire hydrant at transfer point • Overgrown shrubs • Port- A Potty at location/needs removal • Homeless people in area • Litter that is left on ground at transfer point that blows across street from K Mart parking lot Ms. Ward feels that the appearance of the shelter is not being kept properly and it diminishes the look of the area. In the past CAF complaints, her issues/concerns were similar. The Customer Service Manager advised her that he will be following up with our facilities department and was made aware of her public comment sent in reference to our conversation. She also stated she had spoken today to representatives with the City of Virginia Beach.
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Facebook Pages Report for Hampton Roads Transit Apr 01, 2017 - Apr 30, 2017
The Facebook Report gives you insight on all social activity across your Facebook accounts using a blend of Facebook Insights and proprietary metrics of our own. Facebook Pages Report | 1 of 7
Facebook Activity Overview
192,203 659 94 Impressions Post Engagements Link Clicks
Audience Growth
LIKES BREAKDOWN, BY DAY
30
20
10
0
-10 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 APR
ORGANIC LIKES PAID LIKES UNLIKES
Audience Growth Metrics Totals
Total Fans 11,087 Total fans increased by Paid Likes 467
Organic Likes 48 4.5% since previous date range Unlikes 46
Net Likes 469 Facebook Pages Report | 2 of 7
Publishing Behavior
POSTS, BY DAY
2
1
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 APR
POSTS SENT
Publishing Metrics Totals The number of posts you sent Photos 10 decreased by Videos 2 33.3% Posts 6 since previous date range Total Posts 18 Facebook Pages Report | 3 of 7
Top Posts, by Engagement
Post Reactions Comments Engagement Reach
Hampton Roads Transit
19 5 8.3% 470
(Post) April 26, 2017 5:07 pm
Hampton Roads Transit Transit is vital to #HRVA. Finding a better model to fund it is key. Let's keep talking. Thanks for this column, Roger Chesley. 42 10 7.8% 1,928 Roger Chesley: Finger-pointing doesn't fix HRT's structural problems
(Post) April 08, 2017 1:06 pm
Hampton Roads Transit
10 2 6.8% 352
(Post) April 21, 2017 4:32 pm
Hampton Roads Transit We had a great day with Traffix at the Mount Trashmore Park #EarthDay2017 event! We probably had about 400-500 visitors on our VB Wave trolley! #RideTransit #GoGreen#VBParksRec
13 – 6.7% 331
(Post) April 22, 2017 7:43 pm Facebook Pages Report | 4 of 7
Page Impressions
PAGE IMPRESSIONS, BY DAY
12K
10K
8K
6K
4K
2K
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 APR
PAID ORGANIC VIRAL
Impressions Metrics Totals
Organic Impressions 35,619 Total Impressions increased by Viral Impressions 14,624
Paid Impressions 141,960 14.7% Total Impressions 192,203 since previous date range
Users Reached 165,906
Video Performance
VIEW METRICS VIEWING BREAKDOWN 100% ORGANIC VIEWS 0% 15 PAID VIEWS 30 ORGANIC FULL TOTAL VIEWS 15 57% CLICK PLAYS ORGANIC PARTIAL 43% AUTO PLAYS Facebook Pages Report | 5 of 7
Audience Engagement
AUDIENCE ENGAGEMENT, BY DAY
60
50
40
30
20
10
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 APR
REACTIONS COMMENTS SHARES
Action Metrics Totals Total Engagements decreased Reactions 448 by Comments 82 3.2% Shares 129 since previous date range Total Engagements 659 Facebook Pages Report | 6 of 7
Demographics
PAGE FANS PEOPLE REACHED PEOPLE ENGAGED
BY AGE BY GENDER
13-17 0.1%
18-24 12.7% 57.7%
25-34 34.8% FEMALE
35-44 32.8% 45-54 11.7% 42.3% 55-64 5.5% MALE
65+ 2.4%
Women between the ages of 25-34 appear to be the leading force among your fans.
Top Countries Top Cities
United States 10,845 Norfolk, VA 2,586
Philippines 22 Virginia Beach, VA 2,448
Japan 13 Chesapeake, VA 955
Canada 12 Hampton, VA 768
Germany 11 Newport News, VA 731 Facebook Pages Report | 7 of 7
Facebook Stats by Page
Total Fan Posts Impressions per Engagements Link Facebook Page Impressions Engagements Fans Increase Sent Post per Post Clicks
Hampton Roads Transit 11,087 4.48% 18 192,203 10,678 659 36.6 94 Twitter Profiles Report for gohrt_com Apr 01, 2017 - Apr 30, 2017
The Twitter Profiles Report gives you insight on all social activity across your Twitter accounts using a blend of Twitter's metrics and proprietary metrics of our own. Twitter Profiles Report | 1 of 7
Twitter Activity Overview
24,592 324 12 Organic Impressions Total Engagements Link Clicks
Audience Growth
AUDIENCE GROWTH, BY DAY
5
4
3
2
1
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 APR
NEW FOLLOWER ALERTS ACTUAL FOLLOWERS GAINED
Follower Metrics Totals
Total Followers 5,750 Total followers increased by New Follower alerts 50 0.4% Actual Followers gained 23 since previous date range
People that you followed 29 Twitter Profiles Report | 2 of 7
Posts & Conversations
MESSAGES PER DAY
10
8
6
4
2
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 APR
RECEIVED SENT Sent/Received Metrics Totals The number of messages you sent decreased by Tweets sent 27
Direct Messages sent 1 15.2% Total Sent 28 since previous date range
The number of messages you Mentions received 72 received decreased by Direct Messages received 1 18.9% Total Received 73 since previous date range Twitter Profiles Report | 3 of 7
Your Content & Engagement Habits
SENT MESSAGE CONTENT YOUR TWEETING BEHAVIOR 44% 17 CONVERSATION PLAIN TEXT 56% UPDATES 3 27 PAGE LINKS TWEETS SENT 47% NEW CONTACTS 7 53% PHOTO LINKS EXISTING CONTACTS Twitter Profiles Report | 4 of 7
Audience Engagement
ENGAGEMENT COUNT
20
15
10
5
0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 APR
REPLIES RETWEETS LIKES TWEETS SENT Engagement Metrics Totals The number of engagements decreased by Replies 14
Retweets 34 3.0%
Retweets with Comments 6 since previous date range
Likes 65
The number of impressions per Engagements per Follower 0.1 Tweet increased by Impressions per Follower 4.3 8.7% Engagements per Tweet 12.0 since previous date range Impressions per Tweet 910.8
Engagements per Impression 1.3% Twitter Profiles Report | 5 of 7
Top Tweets, by Responses
Tweet Reach Responses Clicks Retweets
gohrt_com As Hampton Roads Transit values safety over schedule, patrons are advised to expect delays due to the inclement weather and road conditions. 145,241 10 – 9
(Tweet) April 06, 2017 6:13 am
gohrt_com #ThrowbackThursday to the mid 1920's. This trolley rollout picture was taken overlooking Granby Street. https://t.co/Dt04o9NkGX 8,526 5 – 5
(Tweet) by Alisa C. April 06, 2017 8:30 am
gohrt_com Hop on The Tide, a bus or ferry to check out this walk-through art experience, in celebration of Waterside District… 10,278 4 – 3
(Retweet with Comment) April 26, 2017 5:59 pm
gohrt_com Currently we are having technical problems with our telephone lines. Please dial 757-222-6000 ext. 6100 for assistance. 147,680 4 – 3
(Tweet) April 10, 2017 7:34 am
gohrt_com Celebrating a great new partnership – @GEICOcares, @gohrt_com and @NorfolkStateU. Look for our latest train wrap. https://t.co/fD1ZHqos3H 14,792 3 – 3
(Tweet) April 12, 2017 4:28 pm Twitter Profiles Report | 6 of 7
Audience Demographics
FOLLOWERS BY AGE FOLLOWERS BY GENDER
18-20 4.4%
21-24 5.5% 45%
25-34 26.2% FEMALE FOLLOWERS
35-44 34.6% 45-54 17.8% 55% 55-64 9.9% MALE FOLLOWERS
65+ 1.6%
Men between ages of 35-44 appear to be the leading force among your recent followers. Twitter Profiles Report | 7 of 7 Twitter Stats by Profile
Impressions Total Follower Tweets Engagements Twitter Profile Impressions per Engagements Retweets Clicks Followers Increase Sent per Follower Follower
@gohrt_com 5,750 0.4% 27 24,592 4.28 324 0.06 34 12 HAMPTON ROADS President’s Report TRANSIT May 2017
A PATH FORWARD
HRT is welcoming new and returning transit riders! Our expanding GoPass365 partnerships, the Student Freedom Pass program, improvements to the ferry between downtown Norfolk and Portsmouth providing service to the reopened Waterside District, and trollies ready to welcome peak summer crowds at the Oceanfront – these are a few examples that promise to help grow ridership in the months ahead.
We’re also making headway to secure funding to invest in our bus fleet. This will help us do a better job of providing reliable services that our customers depend on every day.
Better service and growing ridership. That’s what we want to see. To achieve this, HRT is on a mission of continuous improvement. We’re constantly looking to make our business more efficient and effective. Sometimes that means changes that are painful but necessary. We have an organizational obligation to do what’s in the best interests of the region, our partners, and our customers. I’m proud to say we’re tackling a variety of operating, funding and budget issues head-on.
Recent actions, for example, include adjustments to staffing levels, instituting a hiring freeze, reducing general expenses, and working to reduce the need for operator overtime. These and other efforts will help to close out the current fiscal year with minimal differences in budget-to-actual spending.
Additionally, the Management and Financial Advisory Committee is taking a newly activated role. Among a host of strategic issues under review, staff has brought forward a list of potential service changes (refinements to frequencies, days, hours, and spans of service) that could achieve some targeted cost savings. And the External and Legislative Affairs Committee is exploring new opportunities to build a broader coalition of support for transit and new legislation. All of this is well underway less than 60 days since the March work session of HRT’s board.
To deliver better, more effective and efficient transit across Hampton Roads, I believe it’s imperative that we start thinking and doing business more like a region. HAMPTON ROADS President’s Report TRANSIT May 2017
Here’s a snapshot of take-aways from other cities and regions where stakeholders have collaborated to improve regional transit:
• Willingness to drive a bold agenda forward • Development of compelling vision and plan – both ‘fix it’ and aspirational • Solid business case based on strong planning and financial analysis • Compelling communications • Early engagement with key stakeholders • Unprecedented levels and diversity of public and stakeholder engagement • Business community playing pivotal role • Politically strategic relationship building • Cultivation of political champions • Emphasis on transparency and accountability • Involvement of Metropolitan Planning Organizations (MPOs) • Diverse funding sources • Support from experts
I look forward to continuing to make progress with all our partners, including each city, the Department of Rail and Public Transportation, the Hampton Roads Transportation Planning Organization, the Federal Transit Administration, business and community stakeholders, and, of course, our elected representatives in the General Assembly. Together, we will achieve our mission, to connect Hampton Roads through high quality, safe, efficient, and sustainable transportation services.
Sincerely,
William E. Harrell President and CEO Hampton Roads Transit APRIL FY 2017 FINANCIAL REPORT REVENUE & RIDERSHIP KPI’s APRIL FY17 Slide Title Goes Here KPI Target Actual Variance Average Fare per Rider $1.00 $1.06 $0.06 Average Fare per GoPass365 Rider $1.00 $1.07 $0.07 Average Cost per Rider $6.14 $6.50 ($0.36) Local Investment per Rider $2.64 $2.47 $0.17 Farebox Recovery Ratio 20% 16% -4%
Average fare per rider is better than budget by 5.8%, and average fare per GoPass365 rider is better than budget by 6.9%.
Local investment per rider is under budget by 6.3%, and average cost per rider exceeds projections by 5.8%.
The cost recovery ratio is total farebox revenue divided by operating expense and is currently under target by 3.7%. OPERATING FINANCIAL STATEMENTS APRIL FY17 FISCAL YEAR 2017 Slide Title GoesDollars in ThousandsHere Budget Actual Budget Actual
$ 1,531.7 $ 1,163.1 $ (368.6) -24.1% Passenger Revenue$ 15,520.1 $ 12,923.4 $ (2,596.7) -16.7% Monthly Year to Date 110.4 67.5 (42.9) -38.8% Advertising Revenue 1,104.2 $ 838.9 (265.2) -24.0% 182.7Current Year 179.1 (3.6) -2.0% Other Transportation Revenue 1,816.2Current Year 1,791.1 (25.1) -1.4% 5.0 9.1 Variance 4.1 82.7% Other Non-Transportation Revenue 50.0 84.8Variance 34.8 69.6% $ 1,829.8 $ 1,418.9 $ (411.0) -22.5% TOTAL REVENUE$ 18,490.4 $ 15,638.2 $ (2,852.2) -15.4%
$ 4,838.6 $ 5,000.0 $ (161.5) -3.3% Personnel Services$ 51,053.0 $ 52,585.2 $ (1,532.3) -3.0% 829.6 592.0 237.6 28.6% Services 8,047.5 6,721.4 1,326.1 16.5% 925.8 852.0 73.8 8.0% Materials & Supplies 9,364.0 9,179.0 185.0 2.0% 117.0 94.0 23.0 19.7% Utilities 1,169.3 1,076.2 93.1 8.0% 414.8 354.4 60.3 14.5% Casualties & Liabilities 4,147.2 3,543.5 603.7 14.6% 704.3 735.0 (30.7) -4.4% Purchased Transportation 7,043.0 6,969.0 73.9 1.0% 236.1 194.1 42.0 17.8% Other Miscellaneous Expenses 2,329.9 2,247.9 82.0 3.5% $ 8,066.2 $ 7,821.6 $ 244.6 3.0% TOTAL EXPENSE$ 83,153.9 $ 82,322.3 $ 831.7 1.0% $ 6,236.4 $ 6,402.7 $ (166.3) -2.7% SUBSIDY$ 64,663.5 66,684.0
$ $ (2,020.5) -3.1%
For the month of April, operating revenues and expenses vary with projections by 22.5% and 3.0%, respectively.
Fiscal year-to-date operating revenues fall below expectations by 15.4%; however, operating expenses are under budget by 1.0%. OPERATING FINANCIALS (cont.) APRIL FY17
MONTHLY RESULTSFISCAL YEAR 2017 YEAR-TO-DATE RESULTS Apr-FY17 Variance FY17Dollars in Thousands FY17 Variance FY17 SlideBudget Actual Title $ Goes % Here Budget Actual $ % $ 1,829.8 $ 1,418.9 $ (411.0) -22.5% REVENUE $ 18,490.4 $ 15,638.2 $ (2,852.2) -15.4% $ $2.5 8,066.2 $ 7,821.6 $ 244.6 3.0% EXPENSE $ 83,153.9 $ 82,322.3 $ 831.7 1.0% $ 6,236.4 $ 6,402.7 $ (166.3) -2.7% SUBSIDY $ 64,663.5 $ 66,684.0 $ (2,020.5) -3.1% $2.0 20% 16% FAREBOX RECOVERY 20% 16% Operating Revenue FY16 (in Millions of Dollars) $1.5 FY17
$1.0
$0.5 $10.0 $‐ $8.0 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Operating Expenses FY16 (in Millions of Dollars) $6.0 FY17
$4.0
$2.0
$0.0 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun OPERATING FINANCIALS (cont.) APRIL FY17
YEAR-TO-DATE RESULTSFISCAL YEAR 2017 Projected Fiscal Year End FY17Slide Title Variance FY17GoesDollars inHere Thousands FY17 Variance FY17 Budget Actual $ % Budget Actual $ %
$ 18,490.4 $ 15,638.2 $ (2,852.2) -15.4% REVENUE $ 22,327.7 $ 18,715.1 $ (3,612.6) -16.2% $ 83,153.9 $ 82,322.3 $ 831.6 1.0% EXPENSE $ 99,480.0 $ 98,485.1 $ 994.9 1.0% $ 64,663.5 $ 66,684.1 $ 2,020.6 3.1% SUBSIDY $ 77,152.3 $ 79,770.0 $ 2,617.7 3.4% SUBSIDY FUNDING $ 14,493.0 $ 17,427.9 $ 2,934.9 20.3% STATE$ 17,338.5 $ 20,849.6 $ 3,511.1 20.3% $ 14,398.0 $ 13,288.4 $ (1,109.6) -7.7% FEDERAL$ 18,100.7 $ 18,403.6 $ 302.9 1.7% LOCAL: $ 2,175.8 $ 2,111.7 $ (64.1) -2.9% CHESAPEAKE$ 2,532.4 $ 2,354.9 $ (177.5) -7.0% $ 6,004.0 $ 6,327.7 $ 323.7 5.4% NEWPORT NEWS $ 6,960.6 $ 7,025.8 $ 65.2 0.9% $ 3,736.7 $ 3,901.8 $ 165.1 4.4% HAMPTON$ 4,332.6 $ 4,283.4 $ (49.2) -1.1% $ 15,897.2 $ 15,652.9 $ (244.3) -1.5% NORFOLK$ 18,652.5 $ 17,715.2 $ (937.3) -5.0% $ 2,353.7 $ 2,486.5 $ 132.8 5.6% PORTSMOUTH$ 2,742.5 $ 2,753.6 $ 11.1 0.4% $ 5,605.1 $ 5,487.2 $ (117.9) -2.1% VIRGINIA BEACH$ 6,492.5 $ 6,383.9 $ (108.6) -1.7% $ 64,663.5 $ 66,684.1 $ 2,020.6 3.1% TOTAL SUBSIDY $ 77,152.3 $ 79,770.0 $ 2,617.7 3.4% RIDERSHIP STATS APRIL FY17 Slide Title Goes Here MONTHLY RESULTS YEAR TO DATE RESULTS Apr il FY17 FY17 Target ActualVariance MODE Target Actual Variance 1,180,100 983,972 (196,128) BUS TRANSIT 11,800,995 10,445,549 (1,355,446) 118,502 110,038 (8,464) LRT 1,185,019 1,084,385 (100,634) 23,959 20,289 (3,670) FERRY 239,592 177,675 (61,917) 27,443 30,277 2,834 PARATRANSIT 274,432 301,563 27,131 1,350,004 1,144,576 (205,428) SYSTEM TOTAL 13,500,038 12,009,172 (1,490,866)
For the month of April, ridership came in 17.9% under target. April ridership this year is 12.4% lower, overall, than last year but 9.0% higher for paratransit.
MONTHLY RESULTS YEAR TO DATE RESULTS Apr-FY16 Apr-FY17 FY16 FY17
Actual ActualVariance MODE Actual Actual Variance 1,046,216 983,972 (62,244) BUS TRANSIT 11,063,906 10,445,549 (618,357) 107,770 110,038 2,268 LRT 1,102,950 1,084,385 (18,565) 14,690 20,289 5,599 FERRY 181,144 177,675 (3,469) 30,653 30,277 (376) PARATRANSIT 291,603 301,563 9,960 1,199,329 1,144,576 (54,753) SYSTEM TOTAL 12,639,603 12,009,172 (630,431)
Year to date ridership is 4.8% below target. Ridership this time last year was 5.2% higher, overall. 1,450,000 RIDERSHIP GRAPHS APRIL FY17 1,250,000 Slide Title Goes Here 1,050,000 Bus FY16 Bus 140,000 FY17 Bus 850,000 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 120,000
100,000
LightRail FY16 LRT FY17 LRT 80,000 50,000 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun 40,000
30,000
20,000 Ferry 10,000 FY16 Ferry FY17 Ferry ‐ 37,500 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun
32,500
27,500 FY16 Paratransit 22,500 FY17 Paratransit
Paratransit 17,500 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun LINE OF CREDIT APRIL FY17 Slide Title Goes Here
The line of credit balance as of April 30th is $11.3M. PROCUREMENTS BETWEEN $50K-$100K APRIL FY17 Slide Title Goes Here April 2017
Contract FundingMethod Award of
NumberContract DescriptionCost CenterSourceProcurementAmountAward DateAwarded VendorPerformance Period
17‐74642 Pest Control Management Services Facilities Operating RFQ $64,520.00 4/18/2017 National Exterminating Company, Inc. 1 year plus 3 1‐year options FY2018 Proposed Operating Budget Audit/Budget Committee Meeting May 25, 2017 Overview
Budget Process Overview
• Budget Process Overview
• Budget Development and Assumptions
• Transportation Service Plan Overview Budget Process Overview Operating Costs Components
By transit mode: • Operators, mechanics, fuel, materials, supervision, mode Maintenance Transportation specific training, and material •Parts •Service Hours •Fuel •Operators directly related to the mode. •Mechanics •Supervisors •Supervisors Costs of services shared by multiple modes: Support Purchased • Facilities maintenance, utilities, •Administrative Transportation insurance, safety, •Executive •Paratransit communications, technology, •Safety/Security Total •Ferry •Scheduling accounting, training and other Operating related costs that support Cost performance of transportation services. Operating Costs by Service Type
• Total Operating Cost are segregated by Bus mode (service type). • A modal cost per hour is determined by dividing the costs by mode by the total number of service hours by mode. Support Light Rail • The modal cost per hour is unique Total Operating to each mode of service. Cost • Cost Allocation formulas Modal Expense Modal Service Hours / = X =$/Route Modal Service Hours $/Hour Route
Support Expense Support Service Hours / = X =$/Route Paratransit Ferry All Service Hours $/Hour Route Operating Costs by City & Service Type
Service levels and types are determined Total Chesapeake Hampton independently with each •Bus Operating •Bus city annually (Transit •Paratransit Cost by •Paratransit Service Plans). Mode Virginia Beach The method of allocating Newport •Bus News costs will be based on •Paratransit •Trolley •Bus service hours provided in •Paratransit each individual city Portsmouth Norfolk •Bus •Bus (Article III Paragraph B). •Paratransit •Paratransit •Ferry •Ferry •Light Rail Revenue Components
Revenue Forecasting: • Passenger Fares are trended Auxiliary Non- based on prior years ridership •Revenue generated Transportation by “Ad Sales” on •Lease of properties outcomes, fare increases, and rolling stock and •Sale of depreciated other HRT owned assets new and/or eliminated services. property • Contracted Federal Funding Auxiliary and Non‐Transportation Services •Preventative •ERC Maintenance revenues are trended based on •ADA Subsidies •Other Federal priors outcomes and any new Grants initiatives. • Contracted Services are based on the August CPI‐U each year. Passenger Fares State Funding •Received Directly or Total •Operating • Federal and State Funding are Indirectly assistance trended based on prior years Revenue experience. Generally, official data isn’t available at the time of budget creation. Operating Revenue by City & Service Type
The method of allocating….revenues will be based on… revenues Chesapeake Farebox Hampton •Bus •Bus generated in each individual •Paratransit Revenue •Paratransit city (Article III Paragraph B). by Mode
Virginia All passenger revenue Beach Newport collected within the boarders •Bus •Paratransit News of a Participating City will be •Trolley •Bus •Paratransit credited to the service and Portsmouth Norfolk Participating City in which it •Bus •Bus •Paratransit •Paratransit was collected. (Article IX •Ferry •Ferry •Light Rail Paragraph A). Other Revenue Allocation
• Federal & State funds received to Federal reimburse specific eligible expenses & State will be allocated to each Division on Funding the basis of the proportion of Division eligible expenses to total eligible expenses of the Commission. The allocation to transportation services within the Divisions will be the same. (Article IX Paragraph D & E). Bus Light Rail • Cost Allocation formula Paratransit Ferry Funding Expense/ =%X =$/Route Expenses Route Budget Development and Assumptions FY2018 Budget Principles
Budget Development
Average age of the Bus rolling stock continues to exceed 10+ years due to delays in capital funding for fleet replacement. Trends in fixed route ridership translates to a reduction in farebox revenue Free access to eligible Paratransit recipients on fixed routes translating to a favorable cost avoidance
Budget Assumptions Implement the second phase of the fixed‐route fare adjustment in October 2017 Base fare increases from $1.75 to $2.00 on bus, ferry and light rail No impact to paratransit Took a conservative approach to farebox recovery Was conservative in expense projections based on prior year Operating Revenue Sources
Budgetary Highlights Decrease in passenger (farebox) revenue based on FY2016 trends, includes fare increase of $.25 on fixed route Increase in State funding Decrease in Federal funding Increase in Local contribution to “fill the gap” Operating Expenses (in thousands)
Budgetary Highlights Personnel services increase of 5.2% Contracted services increase of 6.1% Materials & supplies increase of 6.2% Utilities relatively flat Casualty & liability savings continue Purchased transportation increase of 3.0% Fees, License & Misc. decrease of 17.9% Transportation Service Plan Overview Service Hour Comparison FY2017 FY2018 % Approved Proposed Prior Year Prior Year Chesapeake 65,296 63,436 (1,860) ‐2.8% Norfolk 358,558 364,377 5,819 1.6% Portsmouth 61,642 64,142 2,500 4.1% VA Beach 169,642 180,709 11,067 6.5% Hampton 115,645 117,401 1,756 1.5% Newport News 192,545 187,083 (5,462) ‐2.8% MAX/ERC 59,815 58,386 (1,429) ‐2.4% Total 1,023,143 1,035,534 12,391 1.2% Service Hour Comparison (Explanations)
City of Chesapeake City of Norfolk • Scheduling efficiencies on Routes 6 and • Increase in paratransit hours 15 • Decrease in paratransit hours City of Portsmouth • Increase in paratransit hours City of Newport News • Elimination of weekend service on City of Virginia Beach Route 119 • Additional bus on Route 33 to improve • Modified service frequency on Route on‐time performance 112 after 8:00 pm • New Wave Route 35 has more service • Schedule efficiencies on Routes 104, hours then eliminated Wave Route 32 105, 106, 107,108,114 and 121 • Increase in paratransit hours • Reduction in paratransit hours
MAX/ERC City of Hampton • Increase in paratransit hours • Elimination of MAX Routes 968 and 969 Transportation Service Plan – Agency Summary
Service Total Farebox Farebox Federal & Operating Local Local TSP Summary Hours Expense Revenue Recovery % State Aid Assistance % Funding Funding % BUS 680,548 $ 62,103,047 $ 13,919,985 22%$ 21,705,197 35%$ 26,477,865 43% MAX BUS 42,209 $ 3,851,773 $ 640,577 17%$ 3,211,196 83% $ ‐ 0% ERC BUS 15,901 $ 1,451,010 $ 329,128 23% $ ‐ 0%$ 1,121,882 77% TROLLEY 20,882 $ 1,905,581 $ 229,435 12%$ 666,006 35%$ 1,010,140 53% SPECIAL SERVICE 2,488 $ 227,225 $ ‐ 0%$ 79,416 35%$ 147,809 65% TOTAL BUS: 762,028 $ 69,538,636 $ 15,119,125 22%$ 25,661,815 37%$ 28,757,696 41% LIGHT RAIL: 29,921 $ 11,258,603 $ 1,386,749 12%$ 3,282,649 29%$ 6,589,205 59% FERRY 6,293 $ 1,451,344 $ 272,959 19%$ 384,449 26%$ 793,936 55% ERC FERRY 276 $ 63,651 $ 12,364 19% $ ‐ 0%$ 51,287 81% TOTAL FERRY: 6,569 $ 1,514,995 $ 285,323 19%$ 384,449 25%$ 845,223 56% PARATRANSIT: 237,016 $ 14,863,116 $ 894,883 6%$ 5,778,302 39%$ 8,189,931 55% 1,035,534 $ 97,175,350 $ 17,686,080 18%$ 35,107,215 36%$ 44,382,055 46%
Commission Expense$ 1,223,640 Advanced Capital Contribution$ 2,000,000 ERC Local Funding$ (1,173,169) Locality Contribution $ 46,432,526 Transportation Service Plan – Local Summary
Note: Bus service cost includes Commission expenses and Advanced Capital Contribution (ACC) Transportation Service Plan – City of Chesapeake
Service Total Farebox Farebox Federal & Operating Local Local Route Name Hours Expense Revenue Recovery % State Aid Assistance % Funding Funding % Chesapeake Transit 6 Downtown Norfolk/South Norfolk/Robert Hall Blvd. 4,612 $ 420,883 $ 94,193 22%$ 147,100 35%$ 179,590 43% 12 South Norfolk/TCC‐Virginia Beach 2,019 $ 184,260 $ 37,771 20%$ 64,400 35%$ 82,089 45% 13 Downtown Norfolk/Robert Hall Blvd./TCC‐Ches. 5,932 $ 541,338 $ 174,285 32%$ 189,200 35%$ 177,853 33% 14 Chesapeake 7,932 $ 723,796 $ 139,868 19%$ 252,968 35%$ 330,960 46% 15 Naval Station Norfolk/Robert Hall Blvd. 5,515 $ 503,245 $ 143,521 29%$ 175,885 35%$ 183,839 37% 44 Midtown 1,373 $ 125,320 $ 21,683 17%$ 43,800 35%$ 59,837 48% 55 Greenbrier Circulator 4,086 $ 372,879 $ 75,332 20%$ 130,322 35%$ 167,225 45% 57 Robert Hall Blvd./Camelot 5,104 $ 465,736 $ 97,759 21%$ 162,776 35%$ 205,201 44% 58 South Norfolk/Bainbridge Blvd. 4,723 $ 430,981 $ 88,277 20%$ 150,629 35%$ 192,075 45% Transit Total 41,296 $ 3,768,438 $ 872,689 23%$ 1,317,080 35%$ 1,578,669 42% Paratransit 22,140 $ 1,388,385 $ 83,627 6%$ 539,759 39%$ 764,999 55% Chesapeake Modal Total 63,436 $ 5,156,823 $ 956,316 19%$ 1,856,839 36%$ 2,343,668 45%
Commission Expense$ 203,940 Advanced Capital Contribution$ 129,839 Chesapeake Total$ 2,677,447 Transportation Service Plan – City of Norfolk
Service Total Farebox Farebox Federal & Operating Local Local Route Name Hours Expense Revenue Recovery % State Aid Assistance % Funding Funding % Norfolk Transit 1 Downtown Norfolk/Pembroke East 29,425 $ 2,685,194 $ 784,014 29%$ 938,483 35%$ 962,697 36% 2 Naval Station Norfolk/Hampton Blvd. 19,649 $ 1,793,017 $ 273,211 15%$ 626,665 35%$ 893,141 50% 3 Downtown Norfolk/Naval Station 28,825 $ 2,630,415 $ 696,716 26%$ 919,338 35%$ 1,014,361 39% 4 Norfolk General Hospital/ODU/Downtown Norfolk 6,242 $ 569,603 $ 96,690 17%$ 199,078 35%$ 273,835 48% 5 Wards Corner/Willoughby 3,646 $ 332,759 $ 80,198 24%$ 116,300 35%$ 136,261 41% 6 Downtown Norfolk/South Norfolk/Robert Hall Blvd. 7,057 $ 643,956 $ 144,116 22%$ 225,064 35%$ 274,776 43% 8 Downtown Norfolk/Little Creek Amphib. Base 16,910 $ 1,543,096 $ 435,261 28%$ 539,316 35%$ 568,519 37% 9 Downtown Norfolk/Chesterfield 17,141 $ 1,564,217 $ 261,205 17%$ 546,699 35%$ 756,313 48% 11 Downtown Norfolk/Colonial Place 4,320 $ 394,188 $ 51,420 13%$ 137,770 35%$ 204,998 52% 12 South Norfolk/TCC‐Virginia Beach 678 $ 61,897 $ 12,688 20%$ 21,633 35%$ 27,576 45% 13 Downtown Norfolk/Robert Hall Blvd./TCC‐Ches. 6,536 $ 596,434 $ 192,023 32%$ 208,455 35%$ 195,956 33% 15 Naval Station Norfolk/Robert Hall Blvd. 24,322 $ 2,219,524 $ 632,988 29%$ 775,730 35%$ 810,806 37% 18 Downtown Norfolk/Ballentine Blvd. 5,481 $ 500,196 $ 51,766 10%$ 174,820 35%$ 273,610 55% 20 Downtown Norfolk/VA Beach Oceanfront 27,549 $ 2,514,014 $ 709,812 28%$ 878,655 35%$ 925,547 37% 21 Little Creek Rd 27,510 $ 2,510,376 $ 618,102 25%$ 877,384 35%$ 1,014,890 40% 23 Medical Tower/Military Circle/JANAF 27,689 $ 2,526,746 $ 386,507 15%$ 883,105 35%$ 1,257,134 50% 25 Newtown Rd 3,137 $ 286,227 $ 38,928 14%$ 100,037 35%$ 147,262 51% 44 Midtown 910 $ 83,002 $ 14,361 17%$ 29,009 35%$ 39,632 48% 45 PortsmouthBlvd. 8,255 $ 753,325 $ 189,461 25%$ 263,289 35%$ 300,575 40% Special Services Bus 295 $ 26,920 $ ‐ 0%$ 9,409 35%$ 17,511 65% Transit Total 265,577 $ 24,235,106 $ 5,669,467 23%$ 8,470,239 35%$ 10,095,400 42% 801 Light Rail 29,716 $ 11,181,466 $ 1,386,749 12%$ 3,260,158 29%$ 6,534,559 58% Special Services Rail 205 $ 77,137 $ ‐ 0%$ 22,491 29%$ 54,646 71% Light Rail Total 29,921 $ 11,258,603 $ 1,386,749 12%$ 3,282,649 29%$ 6,589,205 59% Elizabeth River Ferry 2,995 $ 690,762 $ 134,178 19%$ 182,977 26%$ 373,607 54% Special Services Ferry 100 $ 23,062 $ ‐ 0%$ 6,109 26%$ 16,953 74% Ferry Total 3,095 $ 713,824 $ 134,178 19%$ 189,086 26%$ 390,560 55% Paratransit 65,784 $ 4,125,246 $ 248,348 6%$ 1,603,764 39%$ 2,273,134 55% Norfolk Modal Total 364,377 $ 40,332,779 $ 7,438,742 18%$ 13,545,738 34%$ 19,348,299 48%
Commission Expense$ 203,940 Advanced Capital Contribution$ 745,795 Norfolk Total$ 20,298,034 Transportation Service Plan – City of Portsmouth
Service Total Farebox Farebox Federal & Operating Local Local Route Name Hours Expense Revenue Recovery % State Aid Assistance % Funding Funding % Portsmouth Transit 41 Downtown Portsmouth/Cradock 7,926 $ 723,274 $ 133,990 19%$ 252,786 35%$ 336,498 47% 43 County Street/ Bart Street 3,662 $ 334,198 $ 39,996 12%$ 116,801 35%$ 177,401 53% 44 Norfolk General Hospital/Midtown Portsmouth 4,779 $ 436,133 $ 75,462 17%$ 152,430 35%$ 208,241 48% 45 Downtown Norfolk/Portsmouth 12,837 $ 1,171,469 $ 294,624 25%$ 409,432 35%$ 467,413 40% 47 Downtown Portsmouth/Churchland 10,079 $ 919,789 $ 207,018 23%$ 321,468 35%$ 391,303 43% 50 Academy Park/Victory Crossing 3,904 $ 356,280 $ 71,259 20%$ 124,521 35%$ 160,500 45% 57 Robert Hall Blvd./Camelot 2,676 $ 244,183 $ 51,254 21%$ 85,343 35%$ 107,586 44% Transit Total 45,863 $ 4,185,326 $ 873,603 21%$ 1,462,781 35%$ 1,848,942 44% Elizabeth River Ferry 3,098 $ 714,458 $ 138,781 19%$ 189,254 26%$ 386,423 54% Special Services Ferry 100 $ 23,062 $ ‐ 0%$ 6,109 26%$ 16,953 74% Elizabeth River Ferry 3,198 $ 737,520 $ 138,781 19%$ 195,363 26%$ 403,376 55% Paratransit 15,081 $ 945,742 $ 56,932 6%$ 367,674 39%$ 521,136 55% Portsmouth Modal Total 64,142 $ 5,868,588 $ 1,069,316 18%$ 2,025,818 35%$ 2,773,454 47%
Commission Expense$ 203,940 Advanced Capital Contribution$ 131,287 Portsmouth Total$ 3,108,681 Transportation Service Plan – City of Virginia Beach
Service Total Farebox Farebox Federal & Operating Local Local Route Name Hours Expense Revenue Recovery % State Aid Assistance % Funding Funding % VA Beach Transit 1 Downtown Norfolk/Pembroke East 6,739 $ 614,936 $ 179,547 29%$ 214,922 35%$ 220,467 36% 12 South Norfolk/TCC‐Virginia Beach 6,761 $ 616,936 $ 126,463 20%$ 215,621 35%$ 274,852 45% 15 Naval Station Norfolk/Robert Hall Blvd. 2,112 $ 192,717 $ 54,961 29%$ 67,355 35%$ 70,401 37% 20 Downtown Norfolk/VA Beach Oceanfront 28,075 $ 2,561,930 $ 723,341 28%$ 895,402 35%$ 943,187 37% 22 Haygood 7,764 $ 708,480 $ 87,642 12%$ 247,616 35%$ 373,222 53% 25 Newtown Road 7,940 $ 724,527 $ 98,540 14%$ 253,225 35%$ 372,762 51% 26 International Pkwy./TCC Virginia Beach 4,633 $ 422,759 $ 76,610 18%$ 147,756 35%$ 198,393 47% 27 Pleasure House Rd./Military Circle 6,813 $ 621,758 $ 114,128 18%$ 217,307 35%$ 290,323 47% 29 Lynnhaven 8,743 $ 797,836 $ 111,828 14%$ 278,846 35%$ 407,162 51% 33 General Booth 15,964 $ 1,456,790 $ 225,576 15%$ 509,153 35%$ 722,061 50% 36 Holland 8,455 $ 771,547 $ 195,615 25%$ 269,658 35%$ 306,274 40% Transit Total 103,999 $ 9,490,216 $ 1,994,251 21%$ 3,316,861 35%$ 4,179,104 44% Trolley 30 Atlantic Ave (seasonal) 14,426 $ 1,316,440 $ 183,040 14%$ 460,099 35%$ 673,301 51% 31 Museum Exp (seasonal) 2,943 $ 268,563 $ 24,190 9%$ 93,864 35%$ 150,509 56% 35 Bayfront Circulator 3,513 $ 320,578 $ 22,205 7%$ 112,043 35%$ 186,330 58% 30 Seasonal Enhancements 1,846 $ 168,639 $ ‐ 0%$ 58,940 35%$ 109,699 65% Trolley Total 22,728 $ 2,074,220 $ 229,435 11%$ 724,946 35%$ 1,119,839 54% Paratransit 53,982 $ 3,385,176 $ 203,794 6%$ 1,316,048 39%$ 1,865,334 55% VA Beach Modal Total 180,709 $ 14,949,612 $ 2,427,480 16%$ 5,357,855 36%$ 7,164,277 48%
Commission Expense$ 203,940 Advanced Capital Contribution$ 369,870 Virginia Beach Total$ 7,738,087 Transportation Service Plan – City of Hampton
Service Total Farebox Farebox Federal & Operating Local Local Route Name Hours Expense Revenue Recovery %State Aid Assistance % Funding Funding % Hampton Transit 101 Kecoughtan 5,971 $ 544,857 $ 159,036 29%$ 190,429 35%$ 195,392 36% 102 Coliseum 4,852 $ 442,740 $ 62,133 14%$ 154,739 35%$ 225,868 51% 103 Shell Rd. 10,149 $ 926,160 $ 183,903 20%$ 323,696 35%$ 418,561 45% 105 Briarfield 3,001 $ 273,810 $ 62,936 23%$ 95,698 35%$ 115,176 42% 109 Pembroke 4,343 $ 396,359 $ 70,564 18%$ 138,529 35%$ 187,266 47% 110 Thomas Nelson 11,043 $ 1,007,698 $ 172,084 17%$ 352,194 35%$ 483,420 48% 111 Denbigh 1,993 $ 181,892 $ 33,609 18%$ 63,572 35%$ 84,711 47% 114 Weaver Rd. 16,031 $ 1,462,937 $ 334,853 23%$ 511,300 35%$ 616,784 42% 115 Fox Hill 6,194 $ 565,244 $ 129,891 23%$ 197,555 35%$ 237,798 42% 117 Phoebus 2,349 $ 214,366 $ 58,171 27%$ 74,922 35%$ 81,273 38% 118 Magruder 11,024 $ 1,005,952 $ 216,732 22%$ 351,583 35%$ 437,637 44% 120 Mallory 3,473 $ 316,893 $ 59,536 19%$ 110,755 35%$ 146,602 46% 400 Shipyard Express 386 $ 35,283 $ 14,873 42%$ 12,331 35%$ 8,079 23% Transit Total 80,809 $ 7,374,191 $ 1,558,321 21%$ 2,577,303 35%$ 3,238,567 44% Paratransit 36,592 $ 2,294,661 $ 138,204 6%$ 892,090 39%$ 1,264,367 55% Hampton Modal Total 117,401 $ 9,668,852 $ 1,696,525 18%$ 3,469,393 36%$ 4,502,934 47%
Commission Expense$ 203,940 Advanced Capital Contribution$ 240,293 Hampton Total$ 4,947,167 Transportation Service Plan – City of Newport News
Service Total Farebox Farebox Federal & Operating Local Local Route Name Hours Expense Revenue Recovery % State Aid Assistance % Funding Funding % Newport News Transit 101 Kecoughtan 5,257 $ 479,705 $ 140,019 29%$ 167,658 35%$ 172,028 36% 103 Shell Rd. 7,317 $ 667,741 $ 132,590 20%$ 233,378 35%$ 301,773 45% 104 Marshall 15,152 $ 1,382,680 $ 245,918 18%$ 483,250 35%$ 653,512 47% 105 Briarfield 9,018 $ 822,894 $ 189,145 23%$ 287,603 35%$ 346,146 42% 106 Warwick 20,328 $ 1,855,043 $ 441,791 24%$ 648,343 35%$ 764,909 41% 107 Warwick 17,883 $ 1,631,904 $ 332,679 20%$ 570,355 35%$ 728,870 45% 108 Denbigh Fringe 11,318 $ 1,032,851 $ 321,085 31%$ 360,985 35%$ 350,781 34% 111 Denbigh 9,009 $ 822,127 $ 151,907 18%$ 287,336 35%$ 382,884 47% 112 Jefferson 22,167 $ 2,022,842 $ 557,026 28%$ 706,989 35%$ 758,827 38% 114 Weaver Rd. 3,787 $ 345,567 $ 79,097 23%$ 120,777 35%$ 145,693 42% 116 Mall Hall 11,889 $ 1,084,907 $ 200,656 18%$ 379,178 35%$ 505,073 47% 119 Oyster Point 4,534 $ 413,749 $ 41,258 10%$ 144,606 35%$ 227,885 55% 121 Newport News Shuttle 882 $ 80,487 $ 9,655 12%$ 28,131 35%$ 42,701 53% 400 Shipyard Express 2,805 $ 255,958 $ 85,107 33%$ 89,459 35%$ 81,392 32% NN Seasonal Enhancements 642 $ 58,586 $ ‐ 0%$ 20,476 35%$ 38,110 65% 64 Smithfield 1,658 $ 151,315 $ 23,721 16%$ 52,885 35%$ 74,709 49% Transit Total 143,646 $ 13,108,356 $ 2,951,654 23%$ 4,581,409 35%$ 5,575,293 43% Paratransit 43,437 $ 2,723,906 $ 163,978 6%$ 1,058,967 39%$ 1,500,961 55% Newport News Modal Total 187,083 $ 15,832,262 $ 3,115,632 20%$ 5,640,376 36%$ 7,076,254 45%
Commission Expense$ 203,940 Advanced Capital Contribution$ 382,916 Newport News Total$ 7,663,110 Moving Forward
Increase ridership across all modes of service.
Continue cost containment strategies Look for additional business practice adjustments Get fuel futures price locked in
Continue dialoguing with each localities’ Finance/Budget and Planning personnel on a monthly basis through MFAC Review Cost Allocation Agreement Enhance the TSP process
Implement the second phase of the fixed‐route fare adjustment October 2017 For more information, please visit gohrt.com/hrt-public-records/finance-documents/ Heating, Ventilation, Air
Conditioning, Refrigeration Price: Contract No: 16-73946 Title: $375,602 and Plumbing Maintenance Term: 1 Yr. w/4-1 yr option Services
Acquisition Description: Enter into a contract with a qualified contractor to provide Preventative Maintenance (PM) and repair services for Hampton Roads Transit’s (HRT’s) heating, ventilation, air conditioning/refrigeration (HVAC/R) and plumbing equipment.
Background: HRT owns or occupies twenty-eight (28) facilities located throughout the region, and recognizes that an adequate HVAC/R and plumbing operation, in a state of good repair is essential to the safety and comfort of its patrons and employees alike. Under the terms of this agreement, the successful Contractor shall provide PM and repair services for its HVAC/R and plumbing equipment. The Contractor shall also provide work outside of the PM program on an On-call basis.
Contract Approach: An Invitation for Bids was issued December 8, 2016. Three (3) bids were received on March 15, 2017 from the following firms:
. Comfort Systems of Virginia, Inc. (Comfort) . Executive Management Services (Executive) . Warwick Plumbing and Heating (Warwick)
After an evaluation of the bids received, HRT staff determined that the apparent lowest bidder, Executive, was non-responsive (not in compliance with submittal requirements) and non-responsible (not capable of performing). Executive did not submit the required Class “A” HVAC license or Certificate of Insurance along with their Bid; and, the firm is not licensed to perform mechanical and plumbing services. The second lowest bidder, Warwick, was deemed responsive and responsible, and therefore eligible for award.
Warwick’s bid price, in the amount of $375,602 is also deemed fair and reasonable based on a price analysis performed, and the fact that the pricing was obtained in a competitive environment. A contractor responsibility review confirmed that Warwick is technically and financially capable to perform the work.
Warwick is located in Newport News, VA and provides similar services for Hampton Roads Sanitation District, NATO Supreme Allied Command and Bon Secours Health Systems. Warwick has also provided these services for HRT satisfactorily.
The period of performance for this contract is one (1) base year, with four (4) additional one-year options.
A DBE goal of 4% was established for this solicitation and Warwick has committed to 4% DBE participation.
Cost/Funding: This contract will be funded with Operating Funds. Project Manager: William Collins, Facilities Maintenance Manager Heating, Ventilation, Air
Conditioning, Refrigeration Price: Contract No: 16-73946 Title: $375,602 and Plumbing Maintenance Term: 1 Yr. w/4-1 yr option Services
Contracting Officer: Jason Petruska, Contracts Manager Recommendation: It is respectfully recommended that the Commission approve the award of a contract to Warwick Plumbing and Heating for HVAC/R and plumbing maintenance services in the not-to-exceed amount of $375,602 over a five-year period.
SOLICITATION RESULTS
FIRM TOTAL BID PRICE Executive Management Services $362,671.28 Warwick Plumbing and Heating $375,602.00 Comfort Systems of Virginia, Inc. $996,856.00
WARWICK’S BID SUMMARY
Base Option Option Option Option Item Total Year Year 1 Year 2 Year 3 Year 4 Scheduled Preventative $24,840 $25,058 $25,082 $25,128 $25,494 $125,602 Maintenance Non-Scheduled $50,000 $50,000 $50,000 $50,000 $50,000 $250,000 Maintenance Allowance
TOTAL BID PRICE $375,602
$2,924,477.70 Bus Tire Lease and Price: Contract No: 16-70794R Title: 1 Yr. w/3-1 Yr. Maintenance Services Term: options
Acquisition Description: Enter into a contract with a qualified Contractor to provide bus tire lease and maintenance services.
Background: Hampton Roads Transit (HRT) is required to maintain the tires on its fleet of over 300 busses utilizing five (5) different tire sizes. Each vehicle is equipped with six (6) tires that require various services including mounting, balancing, inspecting, repairing, regrooving and recapping. Under the terms of this agreement, the Contractor is required to staff the tire shops at the Northside and Southside Bus Operation and Maintenance facilities to provide ongoing tire services on HRT’s bus fleet. The Contractor shall also document daily inspections and provide monthly reports to HRT regarding all services provided.
Contract Approach: A Request for Proposals was issued on January 23, 2017. Three (3) proposals were received on February 28, 2017 from the following firms:
Bridgestone Americas Tire Operations, LLC The Goodyear Tire & Rubber Company (Goodyear) Michelin North America, Inc. (Michelin)
Upon review and evaluation of the technical proposals, two (2) firms were rated best to meet the Scope of Work (SOW) requirements. The two firms, Goodyear and Michelin, were invited to provide technical clarifications on their approach to the Scope of Work (SOW). Bridgestone was eliminated due to deficiencies in their technical proposal.
At the conclusion of discussions, negotiations were held with both Firms for the purpose of a possible award. Negotiations focused on reducing tire/mile rates proposed and escalation rates for the option years. At the conclusion of negotiations, Best and Final Offers (BAFOs) were requested.
After an analysis of the BAFOs received, HRT Staff determined that Goodyear’s proposal provided the best value to HRT based on a combination of technical capability and price. As a result of the negotiations, a price analysis conducted and the fact that pricing was obtained in a competitive environment, Goodyear’s BAFO is deemed fair and reasonable. A contractor responsibility review confirmed that Goodyear is both technically and financially capable to perform the work.
Goodyear is headquartered in Akron, OH and has provided similar services for The Charlotte Area Transit System in Charlotte, NC; Maryland Transit Authority in Baltimore, MD; and, Washington Metropolitan Area Transit Authority in Washington, DC.
The contract will be awarded for a base period of one (1) year, with three (3) additional one-year options.
No DBE goal was assigned for this solicitation.
Cost/Funding: This contract will be funded by Operating Funds. Project Manager: Mike Smith, Superintendent of Fleet Maintenance Contracting Officer: Jason Petruska, Contracts Manager
$2,924,477.70 Bus Tire Lease and Price: Contract No: 16-70794R Title: 1 Yr. w/3-1 Yr. Maintenance Services Term: options
Recommendation: It is respectfully recommended that the Commission approve the award of a contract to Goodyear to provide bus tire lease and maintenance services in the not-to-exceed amount of $2,924,477.70 for four (4) years.
SOLICITATION RESULTS
BEST AND FINAL OFFEROR OFFER OFFER Bridgestone Americas Tire Operations, LLC $2,748,733.14 N/A The Goodyear Tire & Rubber Company $3,068,716.87 $2,924,477.70 Michelin North America, Inc. $3,085,217.67 $3,025,397.59
The Goodyear Tire & Rubber Company Summary (Best and Final Offer) Base Year Price $700,597.54 Option Year 1 $719,095.56 Option Year 2 $740,666.75 Option Year 3 $764,117.85 Total Price $2,924,477.70
Price: $1,187,357.71 Facilities Enterprise Asset Contract No: 16-72051 Title: Term: 1 yr. w/4 1-yr. Management System options
Acquisition Description: Enter into a contract with a qualified firm to implement an Enterprise Asset Management system for Hampton Roads Transit’s (HRT’s) Facilities Department. Background: HRT is seeking a System that is designed to manage and track its facility’s assets holistically throughout their lifecycle to maximize their value during that timeframe. This System shall be asset-focused and consider enterprise functions related to HRT’s facility’s assets including maintenance tracking; cost allocation; trending and analytics; and, planning. Specific goals established for the Facilities EAM system are: compliance with all Moving Ahead for Progress in the 21st Century Act (MAP-21) asset management requirements; asset tracking and trending; work order management; meeting requirements critical to the Facilities Department (i.e., inventory management, mobile capabilities, automated notifications); and, scalability to accommodate additional assets, modes, users, and functions for possible future consideration. Additionally, the Contractor shall provide system related professional services, such as project management, implementation support, data migration, configuration, report development and end user training. Contract Approach: A Request for Proposals (RFP) was issued on September 2, 2016. Seven (7) proposals were received on November 17, 2016 from the following firms: Collins Engineers, Inc. Computer Sciences Corporation Dude Solutions, Inc. Gaea Global Technologies, Inc. Infor Public Sector, Inc. (Infor) ISM Services, Inc. Trapeze Software Group, Inc. (Trapeze) In response to the RFP, proposers were given the option to propose on-premise or hosted solutions and optional pricing for thirteen (13) interface modules. The solutions proposed are outlined below in the solicitation results. Upon review and evaluation of the technical proposals, two (2) Firms, Infor and Trapeze were rated best to meet the requirements of the Scope of Work (SOW) due to their past experience with other transportation agencies like HRT and understanding of MAP-21 requirements. The Firms were invited to provide demonstrations of their proposed software; and, clarification in regard to their technical qualifications and approach to the SOW. At the conclusion of demonstrations and discussions, HRT staff decided that the ease of use and delivery as a hosted solution would be most beneficial to HRT. Based on both Firm’s strong technical qualifications, experience, proposed software and additional information presented regarding their overall project approach, HRT entered into negotiations with both firms for the purpose of a possible award. Negotiations focused on streamlining the project timeline; confirming key tasks to be performed during implementation; and, clarifying miscellaneous scope items and assumptions made in establishing pricing. At the conclusion of negotiations, Best and Final Offers (BAFOs) were requested, which included additional requirements discussed during negotiations. Price: $1,187,357.71 Facilities Enterprise Asset Contract No: 16-72051 Title: Term: 1 yr. w/4 1-yr. Management System options
After an analysis of the BAFOs received, HRT Staff determined that Trapeze provided the best overall value to HRT based on a combination of their technical capability, proposed software (which includes an agency-wide state of good repair module) and price. The amount proposed represents all costs associated with implementation of the new software, software licensing fees, training, warranty and maintenance services. The total award amount also includes five (5) of the thirteen (13) optional interface modules specified. Based on the results of the negotiations, a price analysis conducted and the fact that the pricing was obtained in a competitive environment, Trapeze’s BAFO is deemed fair and reasonable. A contractor responsibility review confirmed that Trapeze is both technically and financially capable to perform the work. Trapeze is headquartered in Cedar Rapids, IA and provided similar services to Alternate Concepts/Denver Commuter Rail (operators of MBTA Commuter Rail) in Boston, MA; Sound Transit Authority in Seattle, WA; and, Regional Transit District of Denver in Denver, CO. The period of performance for this contract is twelve (12) months for implementation of the software with four (4) additional one-year options for continued maintenance and support. No DBE Goal is assigned for this solicitation. Cost/Funding: This contract will be funded with grant funds. Project Manager: Scott Demharter, Director of Facilities Maintenance Contracting Officer: Sonya Luther, Assistant Director of Procurement Recommendation: It is respectfully recommended that the Commission approve the award of a contract to Trapeze Software Group to implement an Enterprise Asset Management system in the estimated amount of $1,187,357.71. A breakdown of the proposed amount is attached.
Trapeze Software Group Summary (Best and Final Offer) Base Year Price $678,408.38 Option Year 1 (Maintenance and Support) $88,283.13 Option Year 2 (Maintenance and Support) $92,697.29 Option Year 3 (Maintenance and Support) $97,332.15 Option Year 4 (Maintenance and Support) $102,198.76 Total (Base Year + Four (4) Option Years $1,058,919.71
Selected Interface Modules [Financial/Fixed Assets ($14,949) + Purchasing $128,438.00 ($74,743)+ Fuel Storage ($19,373)+ DDC and Power Management ($19,373)] Total Award Amount w/Selected Interface Options $1,187,357.71
Price: $1,187,357.71 Facilities Enterprise Asset Contract No: 16-72051 Title: Term: 1 yr. w/4 1-yr. Management System options
SOLICITATION RESULTS
BEST AND FINAL OFFEROR OFFER OFFER Dude Solutions, Inc. (Hosted)* $138,038.00 N/A Software: Dude Intelligence Gaea Global Technologies, Inc. (Hosted)* $638,079.02 N/A Software: Oracle Primavera Unifier $1,030,810.00 $1,066,504.00 Infor Public Sector, Inc. (Hosted) (Optional Interface (Optional Interface Software: Infor CloudSuite Facilities Management Modules: $138,075***) Modules: $401,899) Trapeze Software Group (Hosted) $1,140,156.19 $1,058,919.71 Software: Trapeze Enterprise Asset (Optional Interface (Optional Interface Management (EAM) Modules: $289,952) Modules: $270,578) $1,152,899.01 Trapeze Software Group (On-Premise) (Optional Interface N/A Software: Trapeze EAM Modules: $289,952) $1,184,500.00 Collins Engineers, Inc. (Hosted) (Optional Interface N/A Software: Atom Modules:($515,060) Computer Sciences Corporation (Hosted)** $1,496,102.21 N/A Software: Daxeam $2,209,472.68 ISM Services, Inc. (Hosted) (Optional Interface N/A Software: ARCHIBUS Modules: $462,520)
*Non-responsive: Did not provide pricing for Optional Interface Modules. **Non-responsive: Did not provide pricing for Option Years or Optional Interface Modules. ***Did not include pricing for all Optional Interface Modules. $286,070 Hybrid Bus Diagnostic Price: Contract No: 17-75488 Title: 1 Yr. w/2-1 yr. and Repair Services Term: options
Acquisition Description: Enter into a sole source contract with Western Branch Diesel (Western Branch) to provide hybrid bus diagnostics and repair services on a Task Order (TO) basis.
Background: Hampton Roads Transit (HRT) has a requirement for maintaining a fleet of 37 hybrid buses, manufactured by Gillig. Some of the work to be performed is outside the capacity and/or capability of in-house maintenance staff and not covered by existing warranties. As a result, HRT seeks to award a contract for routine and emergency repair services of the hybrid bus fleet on a TO basis. Western Branch is the only Allison certified dealer and repair center within the region that can perform diagnostic and maintenance on the hybrid buses, which are equipped with Allison components. Western Branch is required to provide timely and professional execution of services, including all equipment, parts and labor.
Contract Approach: FTA and Virginia Public Procurement Act guidelines allow non-competitive procurements when only one source is practicably available and the award of a contract is infeasible under small purchase procedures, sealed bids, or competitive proposals. Due to the specific requirements of this solicitation, full and open competition was not a feasible method of Procurement. Sole Source procurements are accomplished through solicitation and acceptance of a proposal from only one source.
A solicitation was issued on March 21, 2017 and Western Branch provided a responsive proposal on March 30, 2017 in the amount of $649,875. The response included proposed rates for services specified in the Price Schedule that will be utilized to establish pricing for TOs issued during the term of the Contract.
In an effort to remain within budget, a request for revised pricing was issued to Western Branch that included a reduced number of hours and services, based on current usage. A revised proposal was submitted in the amount of $286,070. This total amount includes an allowance of $179,490 for material costs to be expended at HRT’s discretion.
Based on a price analysis performed utilizing the independent cost estimate and historical pricing data, the proposed pricing is deemed fair and reasonable. A contractor responsibility review confirmed that Western Branch is both technically and financially capable to provide the services described in the Scope of Work.
Western Branch is located in Portsmouth, VA and has provided similar services to HRT satisfactorily.
The period of performance for this contract is one (1) base year, with two (2) additional one-year options.
No DBE goal was established for this solicitation.
$286,070 Hybrid Bus Diagnostic Price: Contract No: 17-75488 Title: 1 Yr. w/2-1 yr. and Repair Services Term: options
Cost/Funding: This contract will be funded with operating funds. Project Manager: Mike Smith, Superintendent of Fleet Maintenance Contracting Officer: Jason Petruska, Contracts Manager Recommendation: It is respectfully recommended that the Commission approve the award of a contract to Western Branch Diesel to provide hybrid bus diagnostic and repair services in the not-to- exceed amount of $286,070 over a three-year period.
Western Branch Diesel’s Proposal Summary
Item Base Year Option Year 1 Option Year 2 Summary Labor & Transport $33,500 $34,850 $38,230 $106,580 Material Costs Allowance $51,600 $53,148 $74,742 $179,490 Total Price $85,000 $87,998 $112,972 $286,070
TRAC Chair Report May 2017
TRAC met on Wednesday May 3, 2017. There were 4 TRAC members in attendance, one visitor, and two absent members. We received updates on: 1. The Transportation Development Plan 2. The upcoming summer service changes 3. The Adopt-a-Stop program 4. And an invitation to participate in HRT’s Mystery Rider Program The suggestion from Cino Stone (our Chesapeake TRAC representative) was accepted. There will be a dedicated zoning line-up at the Military Circle transfer location similar to that of the Robert Hall transfer location. This change will help customers know exactly where to stand for their bus.
TRAC members discussed and advocated for the following:
1. Consider relocating the bus stop at St. Paul's and Wood closer to DNTC entrance.
2. The need for shelters and waste disposals be installed at every stop.
3. The need for direct bus service to the new Norfolk Premium Outlets
4. The need to add Connect Hampton Roads to HRT’s website.
5. The upcoming Naval Station Light Rail Study meetings.
The next TRAC meeting is scheduled for Wednesday July 12th in Hampton.