Hearing Aid Professional a Profession with a Bright Future Education Information

Hearing Aid Professional A profession with a bright future education information

Federal Guild of Hearing Aid Professionals What to do with my professional life? Preface...... 4 Done with school – what now?...... 6 An alternative to university studies – while keeping all your options open...... 8 Your application – an important first step into a new life...... 10

A profession with a bright future The vocational training to become a hearing aid professional...... 12 Hearing acoustics apprenticeships reach record numbers...... 14 Occupational image of a hearing aid professional...... 16 How much money do I earn? Who covers the costs?...... 20 The Hearing Acoustics Campus...... 22 Martin Psiuk: “I didn’t have to think about it very long”...... 26 Where will I be accommodated? – learning and living on Campus...... 30

Career Options Your initial vocational training to become a hearing aid professional...... 32 Further Education: Master Craftsman Certificate, European Diploma, Bachelor and Masters Degree Programme...... 34 Christina Borchert: “You take on responsibility”...... 36 The Bachelor Course of Study Hearing Acoustics and the Master Degree...... 40

Good to know The Federal Guild of Hearing Aid Professionals ...... 42 Europe in comparison...... 45 Facts, links, sources and picture credits ...... 46

3 Moreover, there are a number of opportunities for career advancement. With a special training as pediatric acoustician, you can focus on fitting children with hearing systems, continue your education in the field of tinnitus care or have your own business as Master Craftsman/woman and train young people yourself. Another option once you have passed the journeyman exam is the Bachelor course of study Hearing Acoustics and the Master course of study “Hearing Acoustics and Audiological Technology”. The profession of a hearing aid professional offers diverse offers diverse development opportunities and perspectives. Once you have learned this profession in Germany, you also have the chance to work abroad. Since hearing impaired people all over the world need the best possible care for good hearing.

Preface

Dear students, I am delighted that you are taking the You are about to finish school or have time to get to know one of the most interest- just graduated from secondary school ing and diverse health trades. and are ready to start your professional This profession combines craftsmanship This brochure provides you with all the infor- life? Maybe you are still asking yourself with medical, scientific, psychological, com- mation on the vocational training to become whether to take up studies at a university municative and electronic skills. Once you a hearing aid professional. An internship with or rather an apprenticeship? I would like have successfully completed the dual, 3-year one of the 14,500 hearing aid professionals to accompany you through this decision vocational training programme, you will be in Germany may also help you with your making process. able to fit a hearing-impaired person with the decision. My name is Marianne Frickel. I am a hear- latest hearing system, tailor-made to his/her You will find further information at individual hearing loss. With this service you ing aid professional. As a Master Craftswom- www.biha.de, www.afh-luebeck.de or will be contributing to considerably improv- an in this skilled trade and self-employed en- www.lbs-hoerakustik.de. ing the patient’s quality of live. And I can trepreneur I manage several hearing acoustic promise you this much, this is a very fulfilling businesses in Germany. Moreover, I am active We look forward to getting to know you! task. as honorary President of the Federal Guild of Hearing Aid Professionals (biha), committed to promoting a high-performance profession with good future prospects. Yours, Marianne Frickel

4 What to do with my professional life? What to do with my professional life? 5 Germany, Austria, Belgium, and the German-speaking part of Switzerland offer this qualified system of dual professional training, which is acknowledged more and more internationally, because it helps fight youth unemployment. While in some EU countries 30, 40 or even 50 % of young adults cannot find a workplace, the quota in Germany is only at 5 %. For this exact reason, many school graduates with a degree corresponding to university entrance level, choose to take on a solid apprenticeship. Since the idea of being in school for twelve or thirteen years and another three, four or five years spent in university, only to end up with uncertain job perspectives, does not seem very appealing. With the following brochure, we want to present to you one of the most interesting professions around! Ever since the official establishment of the profession more than 50 years ago, more than 15,000 hearing aid professionals work in this unique trade. Done with school – what now? They are usually in it for life as this profession offers many options for further education You have just graduated from secondary These days, there are many different ways and career advancement. A high level of school and are wondering which job of professional training. One option is the job satisfaction and a feeling of fulfilment might be the right one for you? This bro- so-called dual vocational training, “dual” are typical for this profession. Anybody who chure presents a unique profession and describes the combination of theoretical and works in this field, be it a hearing acoustics may be of help for making your choice. practical training during the 3-year appren- business or the hearing-aid industry, does When thinking about your professional ticeship. If you choose this path, you will do not only become part of a strong and reliable career, you may have asked yourself the part of your apprenticeship in a business and branch, but also of a big family and finds a following questions: Do I want to learn a also go to vocational school. This combi- professional home. versatile profession with varied tasks? Are job nation of theory and practice is becoming The profession of a hearing aid profes- security and good future prospects important increasingly popular. Not do you start sional is characterized by its high level of for me? What are the possibilities for profes- earning money right away, but also because qualification. This is ensured by a high-quali- sional advancement? Does the job offer good when looking for a job, a focus is placed not ty, cutting edge apprenticeship. This pro- opportunities for training and continued only on theoretical knowledge but your other fession is needed, it is indispensable and education? If so, the profession of a hearing skills matter as well. important for society. It is profoundly human aid professional might be just what you are and enjoys an excellent reputation. And last looking for. but not least, it offers job security.

6 What to do with my professional life? What to do with my professional life? 7 diate-level education are particularly moti- Hearing aid professionals also cooperate vated and committed, once they have decided with ENT specialists in practices and clinics, for this profession. They realize soon that rehabilitation centers, schools for the hearing this unique profession is very versatile and impaired and senior citizen homes, some- helps other people. Theoretical knowledge times also with speech therapists, phonia- matters just as much as practical skills, trists, social workers and pediatric audiolo- social competences and creativity, when it gists when working with children. Hearing comes to finding the optimal, individual aid professionals also take care of hearing solution to improve the hearing of your impaired people, who had a hearing system future customers. implanted, such as middle-ear and inner-ear As an apprentice you play an important implants as well as bone anchored hearing role in your training business and will be systems. For babies implants are sometimes treated as a real team member. In a way, necessary and possible within their first year you will have entered the grown-up world: of life. You earn your own money and pay social It is a very diverse profession which over- security contributions. This is a very satisfying laps with many other fields of expertise. This feeling and will give you self-confidence and is what makes it interesting and challenging. in this respect apprentices may feel a little Hearing aid professionals have a responsi- superior to university students. bility towards their customers, since he/she Another positive aspect is the recognition works directly in and on their ears in order you will get from the customers. Having a to preserve or restore their hearing. For this hearing impairment, means to be discon- reason, this profession is considered a “haz- nected from the world. You can help them ardous” health trade. It goes without saying, and once they are able to hear well again, that without the necessary professional qual- they will be very grateful. You will experi- ification, you may not fit a hearing-system, ence soon enough how much joy you can after all it is about quality assurance and the give to a person, who for the first time in patient’s safety. many years, is able to hear and understand An alternative to university studies – everything. The human factor is extremely important while keeping all your options open during the process of fitting hearing systems. Hearing aid professionals do not just sell Learning a skilled trade, such as the The craft trade of a hearing aid professional hearing aids, they fit complete systems profession of a hearing aid professional, is considered a health trade, although it does according to the individual hearing loss of is indeed a real alternative to university not have much in common with what you their customer. Each hearing loss is different studies. Moreover, there is basically no usually have in mind, when thinking of the and unique, like a finger print. Therefore this unemployment in this line of work, as for word “craft”. The requirements in the appren- line of work involves a lot of responsibility the last years there were always more ticeship to become a hearing aid professional and is incredibly satisfying. vacancies for journeymen and Master are very demanding. This should not deter Craftsmen/women on the labour market though! At the National Vocational School for than were available. Hearing Aid Professionals in Luebeck, teachers know that quite often students with interme-

8 What to do with my professional life? What to do with my professional life? 9 made the effort to compile his/her application has to make for him-/herself. Of course you dossier. Your application basically is your busi- are free to apply with several businesses, a ness card, which you use to present yourself. smaller one, a medium-sized and a bigger First make copies of your school report one and then make up your mind during the cards and put these in an application folder application process. (which you will find in stationary shops). Type Before signing your apprenticeship a cover letter on a computer and print it out contract, you should be sure that you really on good paper. It is important that you men- want to learn this profession and that you tion why you want to learn this profession will be able to meet the requirements. We and explain why you have chosen this exact therefore recommend to read the following business to apply to. Maybe it was recom- pages, which will give you an impression of mended to you or you know of it because the vocational training to become a hearing one of your family members was fitted with a aid professional. You can, of course, also visit hearing system there? a hearing aid professional in your neighbor- A picture of you is no longer required, as hood and ask him/her anything you may nobody should be hired for his/her looks, still want to know. Hearing aid professionals are a good picture will not do any harm. always helpful and will be pleased about your With your application letter you have interest in their profession. taken the first step to obtaining a qualified If you do not know where to find one in vocational training position. The second your area, google www.hoerakustiker-suche.de, step will be the personal interview, to which enter the name of your city and you will get a you will surely be invited, if your potential list of specialist businesses. employer liked your written application. Many hearing aid professionals do not hire a candidate right after the interview but Your application – an important invite him/her to take a written test. This way, they want to find out if the applicant is first step into a new life suitable for the profession of a hearing aid professional and whether he/she will fit into How do you get an apprenticeship in and this has aroused your interest? Anyhow, the team. Especially the bigger companies the profession of a hearing aid profes- you are intrigued and on the right path. usually invite potential candidates to take sional? You have already taken the first An application for an apprenticeship such a written test. Smaller businesses often step, otherwise you would not hold this position does not really differ from a regular make their decision based on the interview brochure in your hands. What to do next? job application. First you need to find out, and the personal impression the applicant How to apply for an apprenticeship? how the business you have selected prefers has made. You may have already gone into a hear- to receive applications – online via e-mail or There is no general guideline on wheth- ing acoustics business to inquire about an rather traditionally via regular mail. Remem- er an apprenticeship in a smaller or bigger apprenticeship? Or maybe a job counsellor at ber that unless an online or e-mail application company is preferable. This always depends the employment agency has made you aware is specifically requested, the traditional appli- on your personal expectations towards your of this profession? Or you have read about it cation portfolio – even in our digital day and employer. There are people, who feel better in the paper or heard something on TV, one age – still guarantees a good first impression. as part of a smaller team, others prefer of your relatives may wear a hearing system It shows that the applicant invested time and bigger companies. This is a decision everyone

10 What to do with my professional life? What to do with my professional life? 11 training and practice of this profession are University of Applied Sciences Luebeck and subject to state supervision in order to guar- obtain – if you choose this academic career antee the highest quality level in the supply path – a Bachelor of Science and afterwards of hearing systems. ENT specialists, who a Masters degree. The National Vocational cooperate with hearing aid professionals are School, the Academy of Hearing Acoustics, also involved in this process. the University of Applied Sciences and the The German model of dual vocational Medical University are all located on the same training, which exists in Austria, Belgium, Lux- site in Luebeck. They cooperate closely and emburg, and Switzerland in a similar way, is form the “Hearing Acoustics Campus”. characterized by a combination of operational If you want to continue with the craft train- practice and theorectical studies. It is becoming, the highest vocational qualification will ing more and more popular. Turkey, Israel, be the Master Craftsman/woman certificate, Jordania, Romania and the People’s Republic which will require another year of professional of China have used this model as an example. training at the Academy of Hearing Acoustics During the 3-years of vocational training, with 1,010 hours of theory and 550 hours you will work as an apprentice in a business of practice and a Master Craftsman/wom- where you will receive more than 650 hours an examination. With a Master Craftsman/ of practical and 540 hours of theoretical train- woman certificate you will be entitled to take ing. During this 3-year period, 1,440 hours of on apprentices, open up your own business, theory will be taught in block courses and an- manage a branch or work in the hearing The vocational training to become other 120 hours of industry-wide professional device industry as approved professional. training at the Academy of Hearing Acoustics. You also have the option to obtain the Eu- a Hearing Aid Professional The apprenticeship will be completed with ropean Diploma as Hearing Aid Professional a journeyman/woman examination and you while preparing for the Master Craftsman/ The profession of a hearing aid profes- Based on the model of opticians, hearing-aid will receive your journeyman’s certificate. As woman examination. sional exists for more than 50 years now. acousticians defined themselves as health a journeyman you may work as a hearing This modular system, which has developed in The classification as a health craft has craftsmen. In 1966 the profesion was recog- aid professional, but you are not allowed to Germany, allows young professionals to deter- proven and the combination of theory nized by the state as independent healthcare train young people yourself, open your own mine his/her professional training individually. and practice in the dual system of voca- profession. Up to1985 Dr. Werner Pistor business or work without the supervision of a There are a number of possibilities for further tional training has become an example was responsible for the development of this master craftsman/woman. With the journey- education and advanced training. Hearing worldwide. unique profession, basically as the nestor of man certificate as well as the advanced techni- Acoustics is not a one-way street, but the path When ENT specialists started to pass this branch. In 2016 the training regulations cal college certificate or – alternatively – the to a challenging and interesting professional on the fitting of hearing aids to technically were reviewed and adapted to the new masters craftman‘s certificate you have the career – it is up to you to decide how you experienced retailers more and more, a new requirements, for example to reflect technical option to study hearing acoustics at the want to proceed. profession started to form in Germany: Hear- developments. At the same time the profes- ing-aid Acousticians. As early as in 1952, they sional title was changed from hearing-aid Distribution of hours among place of learning, theory and practice established their first professional association. acoustician to hearing aid professional. PLACE OF LEARNING THEORY PRACTICE TOTAL For quite some time, it was debated if this As craft – and healthcare craft – hearing Company 540 650 1,190 new profession should be considered a craft, aid professionals organize the vocational train- Vocational school 1,440 0 1,440 a commerical or an academic profession. Only ing themselves, nationwide, and are thus not Academy (industry-wide professional training) 0 120 120 in 1960 a decision was reached. dependend on German education federalism Academy (Master course) 1,010 550 1,560 and the relevant ministries. Nevertheless the Total 2,990 1,320 4,310

12 A profession with a bright future A profession with a bright future 13 President Marianne Frickel’s comments on and career options, which represent a real al- these record numbers: “We feel commit- ternative to a university course of study. The ted to the national job training agreement. hearing aid professionals demonstrate in an At the same time, the vocational training exemplary way, that an apprenticeship can campus in Luebeck is really turning into an indeed compete with academic education of- example for a modern, dual apprenticeship fers“, stated Holger Schwannecke, Secretary model in a craft.” General of the Germany Confederation of The Academy of Hearing Acoustics and the Skilled Crafts (ZDH). National Vocational School constitute the With 61 %, the share of female appren- biggest center for training and further edu- tices in this craft is also remarkable. Another cation in a health trade worldwide. More- record number for this technical health craft. over, Luebeck is the only place in Germany “For the last years, the number of appren- where the Europe Diploma for Hearing Aid tices who start their 3-year dual vocational Professionals can be obtained. The Academy training to become a hearing aid professional and the National Vocational School are the has increased steadily. During this 3-year first professional Hearing Acoustics academy period they do not only acquire medical recognized Europe-wide. They meet all the and technical skills and knowledge but also educational requirements according to the social and methodical competencies. Their Hearing Acoustics Service standards. The vo- career prospects are excellent; once they cational training, here in Schleswig-Holstein, have completed their vocational training they enjoys an excellent reputation worldwide and are in high demand. Overall, the health craft their graduates are sought-after even inter- hearing acoustics is a progressive, future-ori- nationally. The Academy organizes “Train the ented line of work”, says biha President Trainer“ courses for participants from many Marianne Frickel. Breaking the next record is different countries. just a matter of time. The concept of learning venue co-opera- tions and the centering on Luebeck, enables the campus to quickly respond to new developments and adapt the vocational training accordingly. The hearing-aid industry with its Hearing acoustics apprenticeships extremely short innovation cycles is unstop- pable. reach record numbers The profession of a hearing aid professional produces further record numbers. The profession of a hearing aid profes- With a training quota of 22 percent, the With a quota of 50 %, it has the most A level sional is becoming increasingly popular. hearing acoustics trade holds a record in the students of any health trade. Surveys show More than 1,500 guests join the largest German industry (number of apprentices in that a growing number of students decide annual ceremony celebrating with the relation to the total number of employees). for this health trade rather than taking up new journeymen and -women the suc- Only few other crafts boast similar quotas. medical studies. “Especially performance-ori- cessful completion of their apprentice- Currently there are 3,200 apprentices. ented, young people want to know which ship in Germany. Over 1,000 apprentices every year start chances and opportunities a specific career their career as hearing aid professionals. biha path offers. We have to show them training

14 A profession with a bright future A profession with a bright future 15 as such, not in line with their professional code. The fitting of a hearing system is thus not part of an ENT specialist’s training. Only hearing aid professionals have the necessary skills, which are all regulated in the vocational training ordinance of our profession. The vocational training of a hearing aid professional is divided up in skills and knowledge which define the occupational profile of this profession, such as: • determining and assessing individual hearing profiles, • preparing and evaluating of an occupational- specific audiological otoscopic diagnosis, • Ccounselling of patients with regards to possible hearing systems, assistive listening devices, special care and accessories while taking into consideration individual hearing expectations, • peparing 3-dimensional depictions of the outer ear, • manufacturing of ear moulds, so called otoplastics, individual hearing protection and special otoplastics, • adapting hearing systems and assistive listening devices to the individual hearing profile, • taking care of patients and carrying out Occupational image of a Hearing rehabilitation measures, Aid Professional • performing service and maintenance works on hearing systems, assistive listing devices There are few professions which embrace There is a clear line between the profes- and accessories and such a wide scope of competencies and sion hearing aid professional and ENT spe- • organising and handling of commercial and fields of activity. For the individual fitting cialist, although they work closely together. accounting processes of a hearing acoustics of the various hearing systems, not only ENT specialists are responsible for the diag- business. practical skills are required but also med- nosis of a hearing impairment and for the ical and audiological-technical knowl- prescription and post-control of the supplied edge as well as a sound commercial hearing system, but they are not entitled to knowledge and a high degree of human perform the actual fitting process, since hear- and social competence. ing acoustics is a commercial profession, and

16 A profession with a bright future A profession with a bright future 17 WWW.BIHA.DE Hearing aid professionals are also offering Moreover, the vocational training to competent guidance to patients and custom- become a hearing aid professional includes ers in the fields of tinnitus care, implantable skills and expertise which are taught with hearing sytems and pediatric audiology. The reference to the occupational context: diverse, qualified tasks require relevant profes- • vocational training, labour and collective sional skills, e.g.: bargaining law, Wir sorgen • scientific knowledge in the fields applied • structure and organisation of the training acoustics respectively psycho-acoustic, i.e. company, the impact of acoustic noises on the audio • work-related health and safety protection, perception, or dafür, dass Sie • environmental protection, • technical skills, for example when asked, “How do these little hearing computers • business related and technical communica- with their digital signal processing lead to a tion as well as protection of patient data, Ihren Partner better speech comprehension?”, • planning and organising of work processes • medical expertise regarding anatomical, and verstehen. Leider physiological and pathological questions • implementation of quality assurance around hearing and also measures. • psycho-social skills in view of dealing with The following graphic shows the necessary nur akustisch. hearing impaired people during psy- professional competencies and underlines at cho-acoustic measurements and during the the same time the diversity of required skills: process of getting used to a hearing aid.

professional competencies

(core competencies)

PROFESSIONAL METHODS EXPERTISE COMPETENCE • specialist knowledge • analysis capability • know-how • planning capacity • craftsmanship • problem-solving ability • flexibility

HUMAN LEARNING COMPETENCE SOCIAL AND COMPETENCE • sense of responsibility COMMUNICATION • learning ability (Media) • assertiveness COMPETENCE • transfer capability • criticism ability • communication skills • logical thinking asset • decision capability • capacity for teamwork • ability to use • ability to cooperate experience • manners

18 19 ratio on the apprenticeship market, if an Further information for your particular feder- applicant comes with previous knowledge al state is available at the National Vocational and also on the impression he/she has left School in Luebeck, which also makes the during the interview. Due to the relatively relevant application forms available. low income level, apprentices usually do not The costs for the industry-wide training at have to pay any taxes. the Academy for Hearing Acoustics in Lue- During the three-year apprenticeship beck which requires a one-week stay during program, you will have to come to Luebeck each year of your apprenticeship will be cov- eight times for a four-week period each to ered by your employer. Your employer may, attend classes at the National Vocational however, charge a small part of these costs School. There are no school fees, as this is to you for the so-called “domestic saving”. covered by the treasure, however, these visits Apprentices pay no fees for the interme- involve costs for board and lodging as well as diate and journeyman examinations. These, travel expenses which, in principle, have to along with the costs for the work materials, be paid for by the students. Since this would will be paid for by the employer. Lodging disadvantage those vocational students, who and board on the examination days will not have to leave their home towns to attend always be covered by the employer. Some school, many federal states have agreed to do, however, this really depends on what pay a compensation. This compensation was agreed in the training contract. varies in each federal state between 20 and 80 percent of the total costs.

How much money do I earn? Who covers the costs? There are no study fees for the vocational As a hearing aid professional apprentice training to become a hearing aid profes- you will receive a monthly training allowance sional. Quite the contrary, you will receive of EUR 470 gross in the first year, in the a monthly training allowance from the first second EUR 580 gross per month and in the year of your apprenticeship onwards. Your third year EUR 680. Your employer also pays employer and the federal states cover a his share of the social security contributions. share of the costs which arise during the Some employers pay less, others pay more. vocational training period. This depends on the “supply and demand”

20 A profession with a bright future A profession with a bright future 21 4 laboratories for otoplastic and computer As central education institution for hear- aided design (CAD) to make 3-D depictions ing aid professionals, the Federal Guild of of ear molds, 10 laboratories for Acoustic Hearing Aid Professionals is the responsible and hearing system measuring technology, body for the Academy which is financed part- 4 special classrooms for service technique, 1 ly by its own resources and partly through classroom for IT and business studies, 1 class- public funding. As the hearing acoustics room for wireless communication systems, branch acknowledges the importance of a assistive hearing devices and accessories, 44 good quality professional training, hearing class and project rooms with multi-media aid professionals and the hearing-aid industry equipment, 40 measuring and fitting rooms, pay a certain amount to the Academy for 2 hearing aid collections with 1,200 state-of- every hearing-aid sold. The industry-wide the art hearing systems, 1 auditorium for 120 professional training for apprentices, the people, 3 internet centers, 1 cafeteria and Master classes (full and part time), the con- 5 boarding homes are available on campus. tinued education up to studies at universities And last but not least, a hearing-aid museum of applied sciences and regular university with a collection which is unique world- courses of study with international degree, wide: From old 18th century ear trumpets to research and development for the hearing aid electric hearing devices from the late 19th professional craft as well as the support of century and of course also the latest hearing hearing aid professionals in all general issues devices and systems from the beginning of as well as on questions around the further the 20th century up until today. and continued education count among the The Hearing Acoustics Campus So far, the Federal Guild of Hearing Aid responsibility of the Academy. The Academy Professionals (biha) has invested more than serves as an example for many countries. The Hearing Acoustics Campus is one of You will surely enjoy this. Who visited Lue- 40 million Euro into these exceptional training. Each year more than 3,500 participants a kind. The Academy for Hearing Acous- beck once, always likes to return. This does Apprentices from all over Germany attend and visitors come to the Academy and the tics, the National Vocational School for not only hold true for the city of Luebeck, the National Vocational School, which is National Vocational School. 105 full time Hearing Aid Professionals, the German the beautiful beaches in Travemuende, but per se a public vocational school of Schle- teachers and lecturers as well as another 100 Hearing-aid Institute, the University of also for the central training location of the swig-Holstein, supported by the Luebeck part-time lecturers from the practice look Applied Sciences Luebeck as well as the hearing acoustics branch, which is located in Chamber of Crafts. Hence you will have the after them. The Academy and the National Medical University Luebeck are all lo- the “green” part of town St. Juergen. Since chance to meet apprentices from all cor- Vocational School see themselves as a center cated here on campus and work closely its founding 45 years ago more than 14,000 ners of Germany. More than 3,000 students of competence which develops, collects and together. During their time in Luebeck, journeymen/women and over 3,500 master visit the school and are being taught in 100 passes on expertise, skills and knowledge, the apprentices also live on campus. This craftsmen/women were trained here. Most of classes. The number of classes per year varies for the common goal of improving the life creates a very special feeling of belonging. them come back, not only for vacations, but between 30 and 32, this means that more quality of hearing-impaired people. The voca- also to make use of the Academy’s diverse than 900 students are on campus at the same tional training of apprentices, the continued advanced education offers. “Working and time. Over 60 percent of all students are education of journeymen/women and master learning, where others spend their vacation female, approximately 50 percent of all stu- craftsmen/women as well as Bachelor and time” is the fitting motto. Living and learning dents have a university entry level qualification. Master students is pooled here and continu- together during the training periods at the ously optimized for the benefit of all learners. National Vocational School creates a unique sense of belonging and many long-standing friendships, even partnerships, are the result.

22 A profession with a bright future A profession with a bright future 23 WWW.BIHA.DE

Wir haben nichts als Hören im Sinn.

The Academy and the National Vocational 1. Federal Ministry of Economics and Energy School work closely together with various 2. Federal Ministry of Education and Research institutions in Germany and internationally 3. Federal Institute for Vocational Training and are committed to actively support the process of creating a uniform occupation- 4. Ministry of School and Vocational Educa- al profile for hearing aid professionals in tion of the Federal State Schleswig-Holstein Europe. In European countries hearing aid 5. Ministry for Economics, Labour, Transport professionals trained in Germany enjoy an and Technology of the Federal State excellent reputation and have very good Schleswig-Holstein employment opportunities (1). 6. Federal Office of Economics and Export Control

24 A profession with a bright future 25 an internship. I thought, also because of my Did it matter to you that the profession commercial training, that sitting in an office of a hearing aid professional is a health all day, is not what I want. I want to deal trade? with people – as I have come to experience No, I wanted stay in the field of medical- during my time with the Federal Army. technology, to which hearing acoustics be- Furthermore the technical aspect appealed to longs. It could have been something else. The me, the handling of the devices/equipment. medical field is complex and sometimes you don’t really know everything that is part of it. And it was this combination of dealing What I enjoy, is that you can concentrate on with people but also with technical one thing and do it really well. devices, which has convinced you to look for an apprenticeship as a hearing aid Were you offered an apprenticeship at the professional after your internship? business where you did your internship? Yes, you can say that. The way these Yes, this went really well. The internship aspects were involved during my internship, went from October to January and in February I could imagine very well working in this I was able to start my apprenticeship. I was profession. Especially the way how you get supposed to wait until the summer to begin to work with people in the profession, the the vocational training, but then an opportunity ”I didn’t have to think customer service and counselling – this really came up to already start in February. My boss knocked me out. asked me if I wanted to do that and gave me about it very long“ an apprenticeship contract right away. During your internship, did you already have the opportunity to get actively And? Did you have to think about it for a involved or was it rather limited to a while? classic observer role? Actually, not at all. For once, because the Interview with Martin Psiuk At the beginning I have of course first work atmosphere there was really great, and watched and observed the other employees, secondly, because I really enjoyed the work. Martin Psiuk, 24, tells us in his first year Mr. Psiuk, how did you become but only a few days into my internship I was Moreover, I wanted to complete an appren- of his apprenticeship how he first heard aware of the profession of a hearing aid allowed to do many things by myself, like ticeship, after all, I am already 24. Afterwards I about the profession of a hearing aid professional? selling batteries or explaining to customers want to gather some professional practice. I am professional, what he finds fascinating I am a trained commercial assistant, an how to put batteries into hearing systems. not interested in taking up a job in the industry, about his job and how he sees his future. apprenticeship which I have done after I was also allowed to be present and listen which theoretically would be an option, too. I I had graduated from secondary school. during preliminary talks with customers, guess, I would miss the customer relations. Afterwards I completed my Wirtschaftsabi- which gave me an impression of how the tur (university entry level business diploma), counselling is done. I was also given the op- So the feeling to have successfully taken then two years of army service and finally portunity to mill a trial earmold, which gave care of a customer is important to you? one and a half years of medical engineer- me an idea of the craftsmanship involved. Yes, exactly. Having the feeling to have done ing studies. This was definitely a step in the After all it is not just about customer service something useful and that I was able to help right direction. At a job fair, I inquired about but also about the craft. someone, is very satisfying. By now I also had other options in this field. At this job fair, the opportunity to see the expression on a cus- there was also a stand of a hearing acoustics tomer’s face, once they are able to hear again. business, also medical-technology products. It is a really great experience! The hearing acoustics business offered me 26 A profession with a bright future A profession with a bright future 27 Originally you are from Thuringia. For fact that I can explain to exactly how why the training at the National Vocational and how his hearing works. It is a good School you had to come to Luebeck? interplay between theoretical knowledge and Was this something that worried you? practical know-how in the training company. No, during my university studies I lived by myself in Jena and could not drive home What is life like as a vocational student every day. And of course I was already used in Luebeck? to being away from home because of my Actually it is a real boarding home life. We time with the Federal Army. So this was no are a small class of only 15 students, person- problem for me at all. ally, I like this a lot.

You are halfway through your first year What are you doing your time if Luebeck of vocational training. How much re- once classes are over? sponsibility have you been given in your We have a wide range of sport options training company? here, from canoe rides to basketball, football, Not much during the first year. You mill volleyball, dance aerobic classes – basically earmolds, take molds – not on the customer anything you can imagine. We also do things but first on the master or other journeymen, together with our classmates, we just went to practice how it’s done. You also learn how carting, on the weekend, not after classes. to counsel customers on special issues. It During the week we often go over what we is not only about hearing systems, but also have learned in the classes together. This hearing or swimming protection. I get more works really well. and more insights on what may be important during consultations and how everything When you meet former classmates or speech comprehension left. Sometimes people, who come to see us, we also look works. Then there’s also tasks like replenish- friends and tell them about your profes- customers come to us, who have carried after many younger customers. ing the stocks – these are also things which sion – what is their reaction? Are they the ENT’s prescription for a hearing sys- come up during the first year of training. familiar with this profession? tem around with them for half a year, just Do you already have plans for the time Many of them worry when I offer to because they are scared. In these cases it is after you have completed your appren- In how far does what you do in your give them a hearing test. They thankfully important to address their concerns and to ticeship? There are many options. training company complement what you decline and say that they still hear quite well reassure them. As I’ve said before, I would first like to learn in school in Luebeck? (laughs). get some practical experience. I don’t know At school in Luebeck we have just specif- Many customers probably still think yet, what comes afterwards. First I will finish ically practiced preliminary talks among our Would you say that this is maybe a bit of hearing systems as these giant my vocational training and then see what class. And of course we learn the theoretical of a problem in this profession? Many skin-coloured devices, you clip behind happens next. basics, so that you know what a healthy ear people try to avoid taking a hearing test your ear. When they see how small and drum is supposed to look like and we see for too long and only come, when it is with which kind of technology modern Mr. Psiuk, Thank you for talking to us. when performing an otoscopy on a custom- almost too late... hearing systems are equipped, how do er, if everything is in order. This gives me Many of them only come, when it is they react? confidence when talking to customers, the indeed too late. Once your calculator is not They are often surprise that you can barely trained (Martin Psiuk points to his head, see the devices on the ear, in-ear devices are author’s note), you quickly reach the point almost not visible at all. It is not only older when it is too late and there is hardly any

28 A profession with a bright future A profession with a bright future 29 Not only the Academy for Hearing Apart from the five boarding homes on Acoustics itself, but also the surrounding area campus, there is another one in the training could not be more attractive and offers ideal park Blankensee. Overall, there is accommo- conditions – also weather-wise – for learning. dation available for 750 students, 600 can The Baltic Sea is right at your doorstep, the stay right on campus, mostly in double rooms, region known as “Holstein Switzerland” with but you can also book single and triple rooms. its lakes and hills is not far away. Not to forget All rooms have free wifi, telephone and TV the town of Luebeck! This interesting, open reception respectively flat-screen televisions Hanseatic town with its charming historic city as well as separate bathrooms. Students can center, wide range of leisure activities and choose between full and half board. student flair, adds to the mix. Since Luebeck is a bike city, the school club of the National Vocational School offers free bike rental to all members. In the summer, you can also rent a canoe and take tours on the waters around Luebeck.

Where will I be accommodated? – learning and living on campus During their vocational training, the Apart from the complimentary use of our in- Academy for Hearing Acoustics becomes ternet centers, there are various leisure offers a home away from home for apprentices for our students in the evening hours. These from all over Germany. After all, there is joint leisure activities create a feeling of to- more to life on campus than just studying. getherness which is hard to find in other pro- During the vocational training periods fession. The combination of learning, working, at the Academy, which extend over several living and eating on the 23,000 square meter weeks, you will live on campus in one of the campus, creates a positive atmosphere which modern, well equipped rooms of our boarding makes it easy for new students to integrate homes. There will always be a contact person into the community. available to you in the afternoons or evenings.

30 A profession with a bright future A profession with a bright future 31 Hearing aid professionals work in profes- Moreover, there are inter-professional sion, which involves medical, audiological, learning fields such as politics and sport. psychological, social, technical, economic as During “Project and Practice Days” students well as ecological aspects. For this reason, are divided up in two groups and learn to certain professional tasks combine several research on their own, process and present scientific disciplines, which, in their sum, de- the compiled information clearly and in fine the vocational focus. In order to reflect an understandable manner or to carry out this diversity, 17 learning fields were formed, practical exercises (e.g. determination of the which are divided up over the three year reverberation time of a room, measurements training period. They can be summarized in on hearing systems etc.). These Project and six groups: Practice Days do not only promote profes- • Audiological pre-consultation andcounselling sion-specific objectives, but also focus on other important professional competencies. • Audiology The written journeyman/woman exa- • Otoplastic mination will be held after completion of • Adjustment of hearing systems the eighth course. Once you have passed • Service and maintenance your journeyman examination, you are fully • Business transactions and settlements qualified as a hearing aid professional. The specific for the hearing acoustic trade diagram illustrates how the training in the company, the vocational school classes and the industry-wide training are spread over Your initial vocational training to the entire apprenticeship period. become a Hearing Aid Professional

The initial vocational training of a the Academy for Hearing Acoustics in Lue- hearing aid professional consists of the beck. Next to the training company and the Distribution of hours during initial training: training in the company, classes at the National Vocational School the Academy is vocational school as well as the industry the third learning environment. The indus- wide training. Upon successful completi- try-wide training covers training content, on of the journeyman examination, you which goes beyond the regular training will be able to find a job anywhere in the within your training company. Combining the  54,2 % In-company training hearing acoustic branch. knowledge taught in vocational school and  17,3 % Sundays and public holidays The vocational training is offered in block the skills acquired in the training company, form at the National Vocational School for promotes the ability to deal with professio-  8,5 % Holiday Hearing Aid Professionals in Luebeck. There is nal tasks independently and in a competent  18,2 % Vocational-training a total of eight courses, which are spread out manner. The industry-wide training, the  1,8 % Industry-wide about the three year training period. Each vocational training and the training within professional training course extends over a four week period. Bet- the company form the basis for self-regula- ween the third and fourth, fifth and sixth as ted learning and is thus a crucial factor for well as the seventh and eighth block, there the quality of the vocational training. will be a week of industry-wide training at

32 Career options Career options 33 in Luebeck. With the part-time model, you tion on these study programmes in the next have the option to continue working in your chapter. company while at the same time preparing Beyond the before mentioned options, for the Master Craftsman examination. It also every hearing aid professional has the chance stretches over about a year, but requires the to attend further education and qualification full concentration of on the exam preparation classes and obtain the relevant certifications, due to the shortened teaching units. e.g. as audio therapist, specialist for implanta- The option to obtain the Diploma/Certi- ble hearing systems, tinnitus therapist or pedi- ficate „European Acoustician“ may also be atric acoustician specialized in fitting children interesting, which is in accordance with the with hearing systems. regulations of our European umbrella organisation AEA, next to the German Master Crafts- man Certificate during this time. This diploma/ certificate is recognized in all AEA member states as a full professional degree and entitles you to work in those countries. E-learning is a valuable support for the master craftsman preparation at the Aca- demy. Next to the actual classes candidates attend, there are virtual classrooms in order to facilitate an online exchange between classes and get in direct contact with the lecturers. Hence you have the chance to ask questions and discuss the subject matter any time. Mo- reover, there are online conferences and joint lessons in the relevant virtual classroom. Up to 50 master craftsman candidates sit all over Further Education: Master Craftsman Germany and take part in the classes of the Luebeck Academy’s virtual classroom. Certificate, European Diploma, Bachelor As an alternative to the Master Craftsman Examination, you can also choose an acade- and Masters Degree Programme mic qualification once you have successfully completed your journeyman examination. You It is up to you to decide if you feel the The preparatory classes for the Master can join the internationally recognized Bache- journeyman certificate is enough. You de- Craftsman examination at the Academy for He- lor of Science programme and afterwards the finitely have the option to further pursue aring Acoustics are a full time course of study Master of Science programme. The University your professional education. 20 % of all over an 11-month period. Alternatively, there is of Applied Sciences Luebeck, which offers the journeymen decide that they want to pro- also a part-time course of study with intensive Bachelor course of study, in close cooperation ceed with their education. In most cases classes on weekends, block courses over a with the Academy, is located on the Hearing these are the Master Craftsman courses week each and online seminars. This option is Acoustics Campus. The Luebeck University, at the Academy for Hearing Acoustics. of interest for those, who are unable, for pri- which offers the Master programme, is also vate or business reasons, to spend 11 months in direct vicinity. You will find further informa-

34 Career options Career options 35 Mostly the more intensive contact with How long did it take until you were giv- customers, which I find very fascinating. en the opportunity to look after custom- Moreover, the craft aspect – the making of ers by yourself? earmoulds for example is exciting, this is I was given this responsibility very early something I wanted to learn. For this reason on, especially hearing tests, which I was I decided to add a second apprenticeship allowed to perform halfway through my first right after completion of the first one. I had year of apprenticeship. learned a little bit about the profession of Hearing Acoustican during my first vocational What makes this profession attractive training, but I wanted to get to the bottom for you personally? of it. And now I have just completed six years What I like about this profession, is that of professional training. you need to know a bit of everything. You need technical know-how, after all, modern You are from Emsland (district in Lower hearing systems are all adapted individually Saxony*, translator’s note). Did it matter to the customers’ needs with computer sup- that the National Vocational School for port. Also, hearing acoustics is not consid- “You take on responsibility” Hearing Aid Professionals is not really ered a hazardous occupation. You need to be located what you would call around the able to handle customers well, this is really corner? essential in this profession – otherwise there I had to drive for about an hour to get to is no point in going there. Moreover, you the vocational school for opticians, too. The must of course be able to mill ear moulds, Interview with Christina Borchert classes there were not offered in block form so there is quite a wide spectrum to cover. though, which meant that I had to attend vo- Personally, I like that a lot. Christina Borchert completed the Mrs. Borchert, You have successfully cational school one day every week. Thus, to apprenticeship top of her class and then completed your apprenticeship. Do you go to Luebeck during my apprenticeship as a What was it like for you to attend the attends the Master courses in Luebeck. still remember how you first came aware hearing aid professional was not a problem classes on the Campus Hearing Acoustics Find out here how she first heard about of the profession of a hearing aid profes- for me, but rather an advantage. Luebeck is in Luebeck? Since you have already com- the profession of a hearing aid professional? a beautiful city, the Baltic Sea is just a stone pleted the apprenticeship as optician, sional, what she likes about it and why After graduating from secondary school, throw away and it is also not far to go to you can maybe compare your experience. she has decided to go for the Master I continued to get my vocational bacca- Hamburg from there. My impression of the school during Craftswoman Certificate. laureate diploma and afterwards I did an my apprenticeship was that everything is apprenticeship to become an optician. In my Do you still remember your first day as handled very professionally. It is very big, training company, there was also a section an apprentice? How did you feel going there are many teachers. The equipment is for hearing acoustics. This is how I learned home after work? very good. They have everything and all the about this profession. Due to the fact that I had already learned equipment is state-of-the-art, which is pro- a lot in my other training company, the first bably not always easy to ensure as there are What did you find so intriguing about day was not really spectacular. The appren- constantly new developments in acoustics. the profession that you have decided ticeships basically overlapped. However, I do Yet, at the school everything is up-to-date, to add a second apprenticeship after remember the first time I was allowed to go so students do not have to practice taking your vocational training to become an into a fitting room with a customer. This door measurings with old equipment. And as far optician? had always been closed for me and therefore, as the atmosphere at school is concerned – Actually, there were a number of things. this was really interesting for me. I always found it very pleasant. I was in close

36 Career options Career options 37 Currently you are attending the master that I want to get my Master Certificate and classes in Luebeck in order to get your continue my education. I have not really Master Craftswoman Certificate. thought about university studies after the Correct, it is a year of full time studies and Master classes. For now, I just want to work. it was my decision to take this on. Of course Whether or not to open up my own business this also entails a financial burden, however, is also not a concern right now. One step at there are grants such as the Master grant or a time. Sometime in the future, this might be a Master loan, which help with the financing. an option, but not for now.

What are the master classes in Luebeck Do you have a prospect of a job as like? Do you still live on campus – like Master Craftswoman? during the time of your apprenticeship? Yes, and what is really nice about it: It’s No, you can look for an apartment your- at a company, which offers both: hearing self – the internet is quite helpful or talking acoustics and optics. to former Master students. As far as the actual classes are concerned – they are divid- Mrs. Borchert, Thank you for talking to us. ed up very well. The actual content is from four different areas and they not all taught at the same time, but consecutively, making it easier to specialize in the respective field. Nonetheless, the examinations are not easy – you need to study hard and practice a lot for contact with my classmates, there was a The feeling to have successfully serviced the practical part. good sense of community in our class. We a customer – is that what makes this did a lot together after the classes, at times profession special? In several EU countries a university even the teachers joined. I am still in touch Absolutely, if a customer is satisfied and Bachelor degree is required in order to with some of my classmates. It is particularly happy after the fitting process, which may provide care for people with hearing nice because students from all over Germany take a couple of weeks, and everything went impairments. These countries now must come to Luebeck. well, that feels really good. recognize the German Master Craftsman/ woman Certificate as equivalent qualifi- Is there anything you can tell us about When you meet former class mates and cation. Did this influence your decision your customers you deal with as a hearing tell them about your profession – do to go for a Master Craftswoman title? aid professional. What is your clientele? they have any idea what you are doing? This was not a decisive factor for me. Well, you certainly do not only have to do Most of them can’t, but if I explain to When I decided to attend the master classes, with older people, also with younger ones, at them what I am doing, they are usually in- the Master Craftsman Certificate was not rec- times even children. After all not only older terested and start asking questions. “Tell me ognized as an equivalent qualification. I have people suffer from hearing disorders. It is really more”, is what I hear quite often. And once decided to pursue this because I wanted to a wide range of people who come into the I get started, there are many different things further qualify. As a journeyman I noticed store. And if you manage to convince them which come up. After all, I am not just sitting that really every customer is different than to use a hearing system and demonstrate the on a computer monotonously. There’s a lot the next one. Quite often questions came up, benefits, it is really gratifying to see how satis- happening at my workplace and I enjoy it. which I was unable to answer. In order to fied they are in the end. be able to do that in the future, I told myself

38 Career options Career options 39 A master craftsman certificate or a univer- This course of study is thus open to all – sity entry-level qualification and the journey- even without the Abitur. It is particularly man certificate in the hearing acoustic trade suitable for young people, wanting to achieve (respectively at least the successfully complet- a higher professional level, while taking into ed intermediate examination) are required to account their practical skills in the hearing register for this course of study. If you hold a acoustic branch and take on a leadership master craftsman title, a university entry-level tasks. It is this combination which opens up qualification is not necessary. The length of new occupational fields for instance in the study is 6 semesters. Students graduate with hearing aid industry, in medical-audiological the international „Bachelor of Science“ (B.Sc.) centers and hearing acoustics businesses. degree. The exam results of the University of And if you continue your studies on the Applied Sciences will be recognized for the Luebeck Campus Hearing Acoustics, you can master craftsman examination and the Europe even graduate with a Master degree from the Diploma. The Bachelor degree programme university. starts in the winter semester only.

The Bachelor Course of Study Hearing Acoustics and the Master Degree The Bachelor course of study Hearing The course of study embraces the entire Acoustics is aimed to hearing aid profes- spectrum of Hearing Acoustics and is oriented sionals, who want to further qualify with interdisciplinary. Next to technical-mathemat- a university course of study. It is based ical and medical basics, it focuses on in-depth on a co-operation between the Universi- knowledge in digital signal processing, psy- ty of Applied Sciences Luebeck and the cho-acoustic, audiology and hearing system Academy for Hearing Acoustics. technology as well as psycho-social aspects of The Hearing Acoustics course of study hearing impairments. exists since 1999 and is the first of its kind in Classes are offered mainly by the University Germany. It is a major contribution to closing of Applied Sciences, but also of the Academy the gap between the craft apprenticeship to for Hearing Acoustics as well as the Medical become a hearing aid professional and the University. This underlines the inter-disciplinary theory-oriented university training. character of this course of study and allows the joint use of the vast resources of these facilities.

40 Career options Career options 41 The chambers are under the control of the • Regulate and supervise the vocational competent authority (ministries) and have the training and support their character devel- legal status of a public corporation. opment in line with the regulations of the Beyond this, crafts can establish guilds. These Chamber of Crafts are voluntary, regional associations under • Participate in journeymen examinations control of the relevant chamber. The hearing • Promote the professional skills of master aid professionals have formed a Federal Guild craftsmen and journeymen in 1966, which, like a chamber, has the legal status of a public corporation. • Participate in the administration of the According to statutes of the Federal Guild vocational school in line with federal- and of Hearing Aid Professionals, it promotes state regulations the professional interests of their mem- • Promote the cooperative system in the craft bers, strengthens the public spirit and the • Provide information on issues of the hear- professional honor and strives to maintain ing acoustic trade and give expert opinions good relations between master craftsmen, • Support the relevant trade organisations journeymen and apprentices. Furthermore it and facilities in their tasks is charged with the following tasks: • Execute the legal provisions and directives issued by the Chamber of Craft falling within their competence • Establish facilities for their members, which are geared to promote skills, working methods and operational managements in order to increase economic efficiency • Support the craft press • Implement measures to promote joint and commercial interests of its members

The Federal Guild of Hearing Aid Professionals Craftsmen, traders and independent pro- rules for the execution of their professional fessions (e.g. physicians) are entitled to a activities and regulate the vocational training self-administration of their profession. They of young professionals. Moreover, they have have to form chambers under state supervi- the right to represent the interests of their sion, establish its statutes, draw up binding profession towards politics and society.

42 Good to know Good to know 43 The Federal Guild is also actively involved in The Federal Guild of Hearing Aid Profes- the development, continuation and imple- sionals considers itself as employer and trade Europe in comparison mentation of quality assurance criteria and association, aiming at an optimal networking Requirements Belgium Denmark Germany France Great Britain measures in the hearing acoustics trade as of all the involved parties. Among those High school Secondary High school High school High school Qualification well as in securing and extending the posi- count, next to the member companies of degree education degree/equivalent degree degree tion of the hearing acoustics trade among the hearing-aid industry, associations of Entrance examination No No usually Yes No German crafts and health care sector, and concerned persons, marketing communities, Instisution of Company/ Training place Technical school University University professional public relations activities. employer associations, trade unions, craft higher education School/Academy The Federal Guild of Hearing Aid Profes- chambers, ministries, the German Bunde- Duration of training 3 years 2,5 years 4 years 3 years 3 – 4 years sionals was established in Mainz on 15th stag and the federal parliaments, cities and Bachelor Audiology Bachelor Type of degree Master craftman state diploma March, 1966 as corporation of public law. It municipalities as well as medical specialist Audiology assistant Audiology is a representative corporation which means associations. The Federal Guild of Hearing Duration of practise 1.600 hours 720 hours 1.320 hours 860 hours 1.500 hours that its individual members can participate Aid Professionals plays an integral role not Duration of theory 600 hours 900 hours 2.750 hours 1.995 hours 1.500 hours through their elected delegates in the deci- only concerning Europe’s growing together, Employer/State/ Costs of training free free 1.740 € free sion-making of the representative assembly, but also in promoting the international im- Apprentice the “parliament” of the Federal Guild. portance of Hearing Acoustics based on the Degree/Specialisation No No Master/PhD Master/PhD Master/PhD German model. Requirements Italy Poland Sweden Switzerland Spain High school High school High school High school High school Qualification degree degree degree degree degree Entrance examination Yes No Yes No No vocational Institution of Training place University University University academy higher education Duration of training 3 years 3 years 3 years 3 years 2 years Bachelor hearing aid hearing aid Type of degree Audioprothesist Audioprothesist Audiology professional professional Duration of practise 3.000 hours 750 hours 5.400 hours 950 hours 2.010 hours Duration of theory 1.500 hours 1.500 hours 600 hours 5.000 hours 500 hours state and Costs of training 4.500 € free free 12.000 € 5.000€ private Master degree/ Degree/Specialisation Master degree No No No PhD

In the course of the Europeanisation, an ment for the Europe-wide academic course academic level was added to the German of study Hearing Acoustics. At the same dual system of vocational training. This time, a professionally qualified academic means that the theoretical and the practical degree gives immediate access to the master craft training as well as the course of study craftsman examination, i.e. in line with the Hearing Acoustics are well coordinated and “Luebeck model”, the exam results of the co-operate closely. Hence the school and university course of studies will be recognized craft qualifications of German hearing aid in full for the theoretical part of the master professionals are recognized as entry require- craftsman exam.

44 Good to know Good to know 45 Facts, links, sources and picture credits

GERMANY’S HEARING ACOUSTIC BRANCH People with a diagnosed hearing impairment ca. 5,4 million Fitted with a hearing system ca. 3,5 million Number of supplied hearing systems in 2016 1.248.000 Estimated total turnover of the branch ca. 1,4 billion Euro Number of businesses ca. 2.230 Number of establishments ca. 6.130 Employees in the Hearing Acoustics trade ca. 15.000 Current number of apprentices (2016/2017) ca. 3.200 Number of hearing aid manufacturers 13 Number of ENT practices ca. 4.000 Number of ENT clinics 120, 39 of them university hospitals Demand of hearing-system supply currently covered up to approx. 2/3 Apprenticeship quota 22% (record number for a craft trade) Women quota in the hearing acoustics trade 61% (record number for a craft trade) Quota of apprentices with Abitur* 50% (record number for a craft trade)

On the places of learning: How to get to the Hearing Acoustic You will find all you need to know about Campus? the Academy for Hearing Acoustics at: By car you can reach the Academy for www.afh-luebeck.de. Hearing Acoustics and the National Vocatio- nal School for Hearing Aid Professionals via Further information on the National Vocati- highway A1 or A 20. If you travel by train, go onal School for Hearing Aid Professionals: to Luebeck Hauptbahnhof (central station), www.lbs-hoerakustik.de. change to the train direction “Bad Kleinen” and get off at the “Lübeck St. Jürgen” stop. By To find out more about the course of plan, you will arrive at the airport Lübeck-Blan- study Hearing Acoustics at the Luebeck Uni- kensee an. versity of Applied Sciences, check out: www.fh-luebeck.de (> Studienangebote). Literature References Regulation on the vocational training to To find out more about the Master become a Hearing Acoustian (HörAkAusbV) course “hearing acoustics and audiological dated 28th April 2016, incl. curriculum technique”, look at: www.uni-luebeck.de/studium Texts, photos and graphics Federal Guild of Hearing Aid Professionals (public corporation), Academy for Hearing Acoustics, National Vocational School for Hearing Aid Professionals

46 Good to know *university entry-level exam Academy of Federal Guild of Hearing Acoustics Hearing Aid Professionals www.afh-luebeck.de www.biha.de www.lbs-hoerakustik.de