ANNUAL REPORT 2018

City of Castlegar | Annual Report 2018/19 01 NELSON 6

CASTLEGAR 3

Nancy Greene Lake 3 Champion Lake SALMO

TRAIL

ROSSLAND 3 Welcome to Castlegar

The City of Castlegar (pop. 13,700 City and area, trade area of 70,000) is a service centre with- in British Columbia’s West Kootenay interior, including presence of the West Kootenay Regional Airport and Selkirk College’s main campus. The economy is diversified and growing, focused on forestry (Mercer-Celgar Mill, Interfor), energy (Columbia Power, Fortis and BC Hydro), and mining (Teck) sectors in the Valley, and commercial services in the City. Quality of life features backcountry adventure and an increasingly dynamic urban culture, including addition of Millennium Ponds and the annual Sculpture Walk event in recent years. The City’s desirability as an affordable business and lifestyle choice will continue to grow with anticipated investments in a new recreation complex, redevelopment of the City’s primary commercial artery, first sales of West Kootenay Centre lands (39 acres) adjacent to the airport, and TELUS extension of 250/250 broadband service that will address the City’s interest in attracting entrepreneurs and creative industries.

City of Castlegar | Annual Report 2018/19 01 01 City of Castlegar | Annual Report 2018/19 CONTENTS

COMMUNITY VISION / MISSION STATEMENT... 1

MESSAGE FROM MAYOR...... 2

MESSAGE FROM CAO...... 3

CITY COUNCIL ...... 4

ACHIEVING AMBITION ...... 6

2018 City ACHIEVEMENTS...... 8

DEPARTMENT REPORTS

ADMINISTRATION...... 12 CAO Office Corporate Services

DEVELOPMENT SERVICES...... 14 Development Services Civic Works

PROTECTIVE Services...... 16 Fire Department

OPERATIONS...... 18 Airport

FINANCE...... 20 Finance IT

FINANCIAL STATEMENTs...... 22 CITY OF CASTLEGAR BRITISH COLUMBIA AT-A-GLANCE

POPULATION Economic Development /Jobs 9023 18.6% Non-residential assessment Projected Castlegar Area Population Growth (to 16,589) by 2038 – highest in the Kootenay 26.9% region (Src: BCStats)

DEMOGRAPHICS 36% $12,989,000 MALE / FEMALE Building permit value (up 36% over 2017)

1% business licences 4555 686 Up 1% over 2017

% of Castlegar labour 4560 66% force working in the City

Taxation City residents who leave the 945 City daily to work (2016)

$3195 People who come into the total taxes and charges on 2270 City daily to work (2016) a typical house in Castlegar (2018) designation/awards

Sculpture Capital Rated #6 in BC 71st TM of Canada by Expedia “Top lowest Destinations” ... of 161 municipalities. Canada’s Top 100 Most Promising For Growth Communities in Bloom 13% (RE/MAX Network and ‘Class of Champions’ lower than the Verico Financial Group, Winner provincial average in 2018 2013) CITY OF CASTLEGAR BRITISH COLUMBIA AT-A-GLANCE

Our Homes

Private 3700 Dwellings

Single Family 22% 78% Dwellings $12,989,000 67% (BC average 44%) vs. RENT OWN $280,000 Average House Value (2018)

of the provincial average of $712,000 20 40% 100%

Of household spending Housing higher than 2017 more than 30% on Starts Highest since 2012 18% shelter costs (BC average 28%) 2018

Target Markets Forestry Retail (commercial Specialty woods products anchors/power centre) manufacturing • • Technology Transportation, • logistics, distribution Education • • Agrifood Healthcare • • Industrial services Independent • Entrepreneurs Professional, scientific • and technical services Tourism (incl. tourism serCityvices/infrastructure) of Castlegar | Annual Report 2018/19 01 COMMUNITY VISION COMMUNITY VISION

Castlegar is a small city with mountains, and water, we affordable, housing forms are a big heart and BIG Ideas. It’s have a consistently high- diverse, neighbourhoods are a place where opportunity quality landscape and local complete and inclusive and the meets lifestyle. Our community airshed. Excellence in energy community is well serviced. is shaped through innovation: action and conservation We are a connection point that innovation in sustainability, showcases our leadership in unites the region - a hub from regional servicing, and environmental stewardship. which to explore life’s adventure. technology. We are a community Our economic environment is Nature and technology are our with a sense of place, created adaptable to fluctuating market enablers. We have opened our by people with purpose and conditions and attracts creative eyes to what’s possible and live passion. Surrounded by trees, entrepreneurship. Living is happily ever after in Castlegar.

MISSION STATEMENT The mission of the Corporation of the City of Castlegar is to provide open and responsive government and well-planned and delivered services to the citizens of Castlegar.

CityCity of Castlegar of Castlegar | Annual | Annual Report Report 2018/19 2018 01 Message from Mayor Bruno Tassone

Late 2018, brought a new Council and with that came a new learning curve as each of us settled in and adjusted to our new roles. Since our transition, we have put a lot of great change into place and are proud of our accomplishments. I feel we as a council have navigated new roles, perspectives and our leadership we will continue to grow.

Council has 5 pillars from our We would like to concentrate Recreational Centre. It is our strategic planning, that will on making our airport thrive, hope that if we are awarded grow our economy, strengthen and most importantly, reliable. this grant it will help address our foundation and address This is one of our pathways the needs of our growing the desire for an upgraded to economic stability. As a community. recreation & wellness space. Council, we have heard the community’s perspectives on I feel confident about our We have put together a strong the Columbia Avenue Project. growth as a whole and our asset management plan, We are eager to see if we collective desire to make starting this year. This will are successful in our grant positive change to an already allow Council to be transparent application for Phase 2, to thriving community. Your with the citizens of Castlegar allow us to move forward. We council has some new and as we address our aging are also hoping to secure a fresh ideas that will continue infrastructure. This plan is grant for improving our current to evolve our City and will imperative to seeing future Complex as the majority of our definitely make you all proud. generations up for success City has expressed a desire rather than burdening them for a larger, more functional with old bones.

02 City of Castlegar | Annual Report 2018/19 Message from CAO Chris Barlow

Our city is changing. We are growing. More tourists and residents are coming, attracted by key features like Millennium Ponds and Sculpture Walk. The West Kootenay is on the radar screen as an affordable and central place to live and do business. The future can be as bright and ambitious as we want it to be.

In 2018, my first full year as The election of a new With our foundation building CAO and fourteenth with the Council brought new voices on solid ground over the next City, we focused on making and perspectives to the two years, we will be certain important foundational table. Council completed in our continued delivery of investments in our organization a Strategic Plan to get to reliable top notch services but that will enable us to further work on the big issues facing also be fully prepared to meet step into our full potential. the City. Highlights include the expectations of an evolving commissioning of a housing community and Council. Given healthy infrastructure is needs assessment, and launch more tax efficient long term, of a new, open budgeting Local government is the closest we created asset management process and enhanced level of government to the plans for our water, sanitary, communications. people and can make the most storm water utilities and roads. impact on a person’s day to The City of Castlegar is poised day life. Creating an attractive We showed the world our for significant growth. A small job market, competitive cost new face, our ideals and our town no more, Castlegar is of living and business costs, priorities with construction aligning with its City-status supporting type housing of Columbia Avenue Phase designation. We will face the choice, creating quality 1 – one of the largest challenges and pressures of recreation and amenity options capital projects in the City’s a larger centre. Internally, our and being at your service in history. Replace aging core focus has been to prepare the case of emergency is central infrastructure but also upsizing organization for this future, to quality of life. We take this for growth. “City Beautiful” including demand for increased responsibility very seriously. I aesthetics in all the little services. We have focused am extremely optimistic we are elements that make it so on key core elements of good positioning the City to grow, much more than just a road. governance, including finances, to take advantage of new Extending the Green Line asset management, records opportunities, to adapt to new (pedestrian and cycling system) management, short and long expectations and technologies, to connect people to where term planning, and internal and to attract the best to our they need to be without the use and external communications. community and workforce. of a car. These three aspirations Castlegar is in an enviable I look forward to working converge at the heart of our position of having a small, together to build a Castlegar community on Columbia dedicated, and efficient team. we are deeply proud of. Avenue, and we will continue It is only through their hard to pursue other projects that work and flexibility that we are are both strategic, and create a able to accomplish so much sum greater than the parts. with so few. CityCity of Castlegar of Castlegar | Annual | Annual Report Report 2018/19 2018 0103 CITY COUNCIL

FLORIO Vassilakakis Councillor Councillor Florio Vassilakakis came to Castlegar from the Okanagan in 2004 to build a business and invest in the downtown core. While he earned his Bachelor of Science degree from UBC, his passion continues to lie in business and real estate development. Florio has served on many boards including the Castlegar & District Chamber of Commerce and the Castlegar Golf Club. Florio, along with his wife Rebecca, are proud to be raising their three young children in the Castlegar area. He joined Council in September 2013.

Sue Heaton-Sherstobitoff Councillor Councillor Sue Heaton-Sherstobitoff joined Council in 2011. Councillor Heaton-Sherstobitoff has lived in Castlegar since 1988, Sue and her husband Curtis have two daughters. Councillor Heaton-Sherstobitoff has an extensive history of volunteering within the community from Chairing the Selkirk College Foundation Board, to President of Selkirk Challengers Gymnastics Club to currently fundraising for Juvenile Diabetes Research Foundation.

Maria McFaddin Councillor Maria McFaddin was born and raised in Castlegar. She went away to pursue her education and start a family, but the joy of mountain living called her home. She has since been very active in the community as a business owner, working with teens and young-adults in the vulnerable sector, and serving as a pastor in the local church. Life in Castlegar has afforded many opportunities to reach out and reach in as she’s developed leadership teams, trained for critical incident management, and passionately parented her children. Maria and her husband James, along with their kids, love Castlegar and are thankful to be a part of such an incredible and growing community.

04 City of Castlegar | Annual Report 2018 Bergen Price Councilor Bergen moved to Castlegar when he was 10 years old in 1993. His main interests growing up in Castlegar were enjoying all the sports available. He grew up playing organized hockey, golf, basketball, volleyball, baseball and enjoyed wakeboarding, slalom skiing and wakesurfing in the summer months. Post high school he received a hockey and golf scholarship to the US and graduated with a Business Degree. He was a Financial Consultant for Krueckl Financial, then became Chamber of Commerce CEO in Prince Albert Saskatchewan and now is a Senior Purchaser at Mercer Celgar. His favorite things to do are taking his dog Dimer for a walk at Millenium Park with his beautiful wife Sara and their little girl Lola and playing hockey and golf with the boys.

Cherryl MacLeod Councillor Councillor Cherryl MacLeod was elected to council in 2018. Cherryl and her husband Murray together have 4 grown children, their spouses and five amazing grandchildren that truly are the light of her life. Community is very important to Councillor MacLeod, she has been volunteering in this community since moving here in 1975. She started with coaching T-Ball, girls softball, soccer, Parent Advisory Council, Castlegar and District Community Justice Program and is continuing with others including Kootenay Festival. When she is not volunteering she loves to spend time in her gardens or spending time baking with the grandchildren. Councillor MacLeod is a Child and Youth Care Worker who has worked in Castlegar school system for 27 years.

Dan Rye Councillor Councillor Dan Rye joined Council in 2011. Councillor Rye and his wife Randi moved to Castlegar 12 year ago from Vancouver Island. Before moving to Castlegar, he spent eight years on Municipal Council in Gold River, BC. Dan manages Kootenay Market in Castlegar and has been actively involved with the Rotary Club (president in 2005- 2006), the Chamber of Commerce (President 2009-2011), the United Way, the Castlegar Curling Club and the Castlegar Golf Club. Councillor Rye is the alternate director for the RDCK Board.

City of Castlegar | Annual Report 2018 05 ACHIEVING AMBITION “Home.” One word has such tourists, and residents are Our continuing “City Beautiful” emotion. It’s what we tend attracted to. We can be the efforts – from Millennium Ponds, to all answer when asked place people want to talk to Sculpture Walk, to Columbia to describe our community. about. Inspired. Inspiring. Avenue enhancements, to At home we raise our kids, Communities in Bloom award nurture connections to people Ambition requires exceptional express our personality in a and place, find value in the planning and action. The City digital world where people work we do, and hopefully find “connects the dots” between crave connection to real things greater meaning in our lives its various plans – with an and real people more than ever. well lived. We all quietly want Official Community Plan, a new Our City Central vision lies at our communities to inspire us, Council Strategic Plan, and the soul of us…and our effort to and be inspired in its action. Annual Budget and Five-Year build a community with good We all want to be proud of the Financial Plan – all guided by jobs, high quality of life, and low community we live in. our Vision - working together cost of living in ways that stand to deliver success. 2018 was out from the crowd. What if we can achieve the a year of foundation-building exceptional as community- – with key investments and All cities plan. But not all cities builders? It’s a question the prominence for Columbia plan to be amazing. It’s OK to City of Castlegar takes to Avenue, the Community dream. For the quiet majority heart. We can do more than Recreation Centre, core assets, who just want to love their “get by”. We can achieve an and elements that support “City community, we believe we owe ambitious future. We can be Beautiful” like new decorations you the effort to raise the bar in the memorable community and painting street poles – even everything we do. We may not that people love working and some with lively colors. be perfect, but we are working living in, and new investment, hard to serve you.

Connecting the dotS Strategic and ANNUAL business cycle Official Long term and Community annual work plans Focus of Council Organizational to implement the Plan to reach the Action Plan Strategic Plan. community vision

Annual Budget and STRATEGIC 5 year Financial Vision set PLAN Plan by the community Reporting on what Financial plan was achieved in relation Annual that allocates the to stated objectives Report resources to the and strategies. work. Council’s 2016 - 2018 OBJECTIVES & PILLARS 1. 2. 3.

INFRASTRUCTURE ECONOMIC COMMUNITY Columbia Avenue: DEVELOPMENT WELLNESS 12th Street to 24th Multi-Year Property Recreational & Cultural Street Renewal. Taxation Review Opportunities Expansion

Water System • • Improvements Airport Development Pedestrian/Cycling System • • Improvements Water Meter Airport Reliability Implementation Initiatives • Storm System Improvements

Council’s 2019 - 2023 OBJECTIVES & PILLARS 1.

Connecting the dotS Engaged and informed citizens and strong civic organization 5. 2.

Creating Thriving and special places STRATEGIC resilient and recreation business and for everyone PLAN industry 4. 3.

Solid and Wellbeing sustainable civic hub and safe infrastructure community

City of Castlegar | Annual Report 2018 07 2018 City ACHIEVEMENTS

City Beautiful City Life 2019 goals

Canada ® Communities Collectivités in Bloom en fleurs Reliability Communities in Bloom (successful flights): ‘Class of Champions’ Winner 22,000 More Recreation Centre Users Since 2010

Canada ® 82.8% Communities Collectivités Selkirk College Enrollment: in Bloom en fleurs 2018 13 (82% 2017) City-Owned Sculptures Total passengers:

63 74,717 Sculpturewalk/City-Owned and 1653 Leased Installations (2018/19) 2018 (74,071 2017) 2018 (1521 2017) Recycling weights: 318 tonnes 2018 ( 268 tonnes) Fire Department Call Responses: 2018 791 Columbia Avenue Phase 1 Enhancements, 19% 2018 Phases 2 & 3 Planned increase (849 2017)

Best Tap Drinking Best of Business 2018 Efficiency in Water in BC Award Award Action Awards B.C. Water and Waste City of Castlegar Fortis Water Association Website Redesign BC

The city was recognized for its LED streetlight conversions and energy efficiency improvements to the South Sewage Treatment Plant. 01 City of Castlegar | Annual Report 2018/19 2018 City ACHIEVEMENTS COLUMBIA AVENUE REVITALIZATION

BEFORE AFTER

BEFORE AFTER

BEFORE AFTER So, IF A CITY HAs A PERSONALITY, Maybe it also has a soul. Maybe it dreams Neil Gaiman

01 City of Castlegar | Annual Report 2018/19 DEPARTMENT REPORTS

ADMINISTRATION...... 12 CAO Office Corporate Services

DEVELOPMENT SERVICES...... 14 Development Services Civic Works

PROTECTIVE Services...... 16 Fire Department

OPERATIONS...... 18 Airport

FINANCE...... 20 Finance IT

FINANCIAL STATEMENTs...... 22

City of Castlegar | Annual Report 2018 11 CAO OfficE

The CAO’s office is the link between Mayor, Council and staff that provide overall leadership and direction for the Administration of the City and works with outside agencies. The primary role of the CAO is to provide policy options and recommendations to Mayor and Council and to ensure that these priorities and policies are implemented.

KEY HIGHLIGHTS 2018 ACCOMPLISHMENTS 2019 GOALS • Increased communications, • Completion of Council • Strategic Plan for internally and externally Strategic Objectives - 2018 2019-2022 • Enhanced coordination • Succession Plan and • Expanded Communications with external agencies like Implementation • Strategic Land Acquisition the Chamber of Commerce, Policy • West Kootenay Regional • Continued Succession the Economic Development Airport Initiatives Manager & Selkirk College Planning and Implementation • Infrastructure Investment • Continue to advocate for Levy to asset renewal of Expanded Health Services Parks, Facilities, Roads and • Recreation Complex Fleet Upgrades

1201 City of Castlegar | Annual Report 2018/192018 ADMINISTRATION CAO OfficE Corporate Services

The Corporate Services Department is responsible for ensuring the FACTS & STATS effective and efficient overall management of the administrative • Successful recruitment operations of the City. Corporate Services also oversee legislative for 15 positions, services, agreements, protocol, legal matters, records management, internal and external the publication of official notices and Freedom of Information • P reparation and dissemination 22 requests. Department staff organizes and maintain Council and Regular Meetings of committee agendas and minutes. This department is also responsible Council and 3 Special for human resources including recruitment, occupational health and Meeting. safety issues, benefit administration, training and labour relations. The Director of Corporate Services works with the Chief Administrative Officer and all department heads to oversee the administration of Council meetings and work collaboratively to implement Council policy and directives. The Corporate Services Office provides legislative services, and is responsible for the preparation and dissemination of Council agendas and minutes; maintenance and access to corporate records, including bylaws, policies and procedures 2018 ACCOMPLISHMENTS 2019 GOALS and contract administration; • Implemented new • Improvements to the City’s provides support, advice and Committee of the Whole Records and Information meeting agenda and Management Program parliamentarian responsibilities minutes format • Continued Policy review and to Council and the CAO’s team; • Policy improvements to updates administers requests under council and employee travel • Update of Council the Freedom of Information and expense policy/bylaw Procedures Bylaw • Collective Bargaining and Protection of Privacy • Or ganized Bullying and • Assist in organizing and legislation; administers local Harassment Workshop and hosting the 2019 AKBLG government and school Pre•Election Workshop conference district elections; Responsible • Conducted Assent Voting for Regional District of Central for Human Resources which Kootenay re: Complex includes, recruitment and • Conducted Local retention, labour relations Government Election including administration of • Organized three large City collective agreement and labour events (Canada Day, Giving KEY HIGHLIGHTS management and occupational Thanks Dinner, Winterfest) • Successful recruitment health, safety and wellness for of 5 new employees (one over 50 employees. management, 4 union)

ADMINISTRATION City of Castlegar | Annual Report 2018 13 DEVELOPMENT SERVICES

The Development Services Department is responsible for FACTS & STATS community and land use planning, ensuring that designs • 22 Housing starts protect the overall well-being of the community and that • 191 Building Permits , Valued at $13,097.898.41 growth is consistent with established plans and standards. • 686 business Licences This department also facilitates citizen involvement to issued. establish long-term visioning and community-based plans. While in regular communication with Civic Works to identify infrastructure needs, Development Services work is accomplished through mapping and GIS, subdivision and development approvals, building regulation and inspection and business licensing. Development Services is also responsible for bylaw enforcement, including zoning, building, parking, noise and unsightly premises.

KEY HIGHLIGHTS 2018 ACCOMPLISHMENTS 2019 GOALS • Combined Department • New policy for Marijuana (Council’s 2019 – 2023 with Civic Works legalization Strategic Plan) • Completed Housing Needs • Land Sales • Downtown Area Plan Assessment • Minor Zoning Bylaw • Others • Backyard chicken trial • Follow up on Housing • Backyard bees trial Needs Assessment recommendations • Airport Lands Development

0114 City of Castlegar | Annual Report 2018/192018 DEVELOPMENT SERVICES CIVIC WORKS

The Transportation and Civic Works Department (TCWD) FACTS & STATS develops and maintains the City’s infrastructure and • Cit y’s water distribution system is made up of municipal facilities. Operational areas include roads, sewers, approximately 100 km of waterlines and parks. Through the technical expertise and pipe, 5 pump stations, 13 PRV’s and 8 reservoirs skill of twenty nine individuals, the TCWD implements the • W ater treatment plant treats City’s public works policies, directions and bylaws. approximately 3.5 million The Department is accountable to plan, design, construct and m3/year using UV light and chlorination maintain all City-owned assets with effective coordination to • Maximum day demand in enhance and maintain service delivery to the community and summer is typically 20,000 to deliver those services in a cost effective manner. m3/day and in winter is 5000 m3/day In addition, the Department is responsible for providing • The City’s sewer system professional services and advice to City Council, the public, has approximately 74 kms and the development/building industry on a broad range of pipe and 12 lift stations which conveys sewage to of items related to planning, building, capital construction, two treatment facilities with maintenance and operations. The department provides policy discharges to the Columbia River. and strategic advice to Council and the CAO.

KEY HIGHLIGHTS 2018 ACCOMPLISHMENTS 2019 GOALS • Combined Civic Works with • Completed Columbia Avenue ( Council’s 2019 – 2023 Development Services upgrade - the single largest Strategic Plan) investment in asset renewal • Complete the 2019 Capital • 2018 Potable Water Taste in decades Plan on schedule and on Test Champions – BCWWA - 785m of new water main, budget • 2018 Fortis BC Award 750 m of new sewer, 950 • Computerized Maintenance Energy Efficiency in Action m of new storm water pipe, Management System Award – Municipal Class 2000 m of curb and gutter • Facilities Condition and 11,300 m2 of new Assessment asphalt • City Hall Solar Power Project • Asset Management Plans • Millennium Park Washroom complete for water, sewer, - Design roads and stormwater

DEVELOPMENT SERVICES City of Castlegar | Annual Report 2018 15 Fire Department

The Castlegar Fire Department works out of a centrally-located fire hall built in 1999 and provides 24/7 emergency response to the City of Castlegar and Fairview contract areas. The Department also implements mutual aid agreements with the Regional District of Central Kootenay and Regional District of Kootenay Boundary fire departments, and has a first responder medical agreement with BC Ambulance Service. The department consists of a Fire Chief, two Deputy Fire Chiefs, 30 paid on call firefighters, two fire engines, a new 100’ platform/pumper, and a Rescue/Squad. The Department also works out of a satellite station at the West Kootenay Regional Airport and operates a Rapid Intervention Vehicle.

KEY HIGHLIGHTS 2018 ACCOMPLISHMENTS 2019 GOALS • Partnered with Selkirk • Prepared and finalized the • Continue to partner with College Forestry Program RFP tender to replace Engine other local authorities to perform free FireSmart 2. Tender to be issued in to schedule Emergency assessments to properties November, evaluation and Operations training for along 10th avenue south, awarding in December and elected officials and staff perform a prescription issuing PO in January of • Continue to partner with and hands on FireSmart 2019 the RDCK on regionally treatment of the forested • Applied and was successful beneficial services such as trails area of Kinnaird park in receiving 2018 FireSmart ESS Red Cross, emergency • Partnered with the RDCK Grants from CBT and UBCM planning and Wildfire Wildfire Management • Completed and updated Mitigation Strategies Program. As of September a review of all Castlegar • Update Community Wildfire 2018, there have been Fire Department Standard Protection Plan on schedule 22 Castlegar and Area J Operating Guidelines and and on budget private properties that have Procedures as well as all received a free FireSmart performance reviews for assessment with an firefighters additional 5 scheduled

16 City of Castlegar | Annual Report 2018 PROTECTIVE Services

Department – Fire Department Brief Description The Castlegar Fire Department works out of a centrally-located fire hall built in 1999 and provides 24/7 emergency response to the City of Castlegar and Fairview contract areas. The Department also implements mutual aid agreements with the Regional District of Central Kootenay and Regional District of Kootenay Boundary fire departments, and has a first responder medical agreement with BC Ambulance Service. The department consists of a Fire Chief, two Deputy Fire Chiefs, 30 paid on call firefighters, two fire engines, a new 100’ platform/pumper, and a Rescue/Squad. The Department also works out of a satellite station at the West Kootenay Regional Airport and operates a Rapid Intervention Vehicle. FACTS & STATS Fire Department Stats 2018 Incidents Month Fires Jaws Rescue Aircraft MVA HzMT FR F/A SDBY PS Complaints Other Total $ Loss (Fire) Jan 6 4 4 0 8 0 2 3 29 2 0 6 64 $1,500.00 Feb 2 0 2 0 3 4 3 1 18 5 0 11 49 $0.00 March 5 1 1 0 5 4 1 1 11 5 9 8 51 $2,500.00 April 3 3 1 0 3 1 2 6 18 5 11 21 74 $100.00 May 3 0 7 0 1 4 3 6 6 5 6 18 59 $200,000.00 June 2 1 3 0 4 2 0 7 14 16 6 9 64 $5,000.00 July 5 0 8 0 1 0 0 13 17 4 8 6 62 $0.00 Aug 6 1 7 0 2 2 6 6 29 7 3 6 75 $24,000.00 Sept 9 1 4 0 4 2 3 3 23 13 1 6 69 $15,800.00 Oct 11 1 3 0 6 1 3 2 15 15 3 6 66 $100.00 Nov 10 5 0 0 3 1 5 3 11 25 4 6 73 $8,500.00 Dec 6 3 10 0 8 0 5 5 14 27 2 5 85 $2,000.00 Total: 68 20 50 0 48 21 33 56 205 129 53 108 791 $259,500.00 % of Call 8.60 2.53 6.32 0.00 6.07 2.65 4.17 7.08 25.92 16.31 6.70 13.65 100 2018 CFD Annual Call Volume

[VALUE]% Fires [VALUE]% Other [VALUE]% Jaws

[VALUE]% Complaints [VALUE]% Rescue [VALUE]% Aircraft 2018 CFD ANNUAL[VALUE] %MVA CALL VOLUME [VALUE]% HZMAT [VALUE]% Public Service [VALUE]% First Responder Fires [VALUE]% Other Standby [VALUE]% False Alarms Jaws Rescue Aircraft Complaints 1 2 3 4 5 6 7 8 9 10 11 12 MVA

HZMAT

Public First Service Responder

False Alarm

Standby

PROTECTIVE Services City of Castlegar | Annual Report 2018 17 AIRPORT

The West Kootenay Regional Airport, (WKRA) is a regional airport FACTS & STATS owned and operated by the City of Castlegar since 1997. The • The West Kootenay Regional Airport had 2,276 runway is shared between the Air Carrier, the General Aviation movements (arrivals and (GA) community and the Southeast Fire Centre Air Tanker base departures) by Air Canada/ Jazz in 2018 which served a which is operated by the Ministry of Forests and Range. It total of 74,717 passengers. provides air travel services to the entire West Kootenay region, • Reliabilit y in December of including Castlegar, Nelson and Trail. After parking your vehicle, 2018 was the highest in the area. The average reliability air travelers can relax, grab a slice of pie and a cup of coffee at between March 1 to October the “Pie in the Sky” restaurant, then take a tour of the artwork 31 is greater than 93%. Reliability is only a real throughout the entire terminal building. Air Canada/Jazz offer 3 concern between November daily flights to Vancouver and 1 daily flight to Calgary on their 1 to the end of February. newly retrofitted Dash-8 300 planes. The airport staff provide • T erminal building is 15,300 square feet. excellent customer service and make sure that your experience • Runw ay is 5299’ long by 150’ is the best that it can be. The WKR airport is the local gateway wide with a Pavement Load to the world and an economic generator for our region. Rating (PLR) of 11. This can support the landing of a C17 military plane.

KEY HIGHLIGHTS 2018 ACCOMPLISHMENTS 2019 GOALS • Hiring of part-time Airport • New Airport Manager • Complete the 25 Year Master Manager • Kicked-off the Airport 25 Plan (April 2019) • Best of Business Award Year Master Plan • Continue to pursue and – Kootenay Business • Arrival Doors Replaced advocate for increased Magazine reliability at WKRA • New Security Cameras • Received ACAP funding Installed • C omplete the 2019 Capital (90%) for a New Wheel budget on schedule and on Loader (2018) • Removed & replaced a 60’ x budget 90’ area of asphalt on airside • Awarded ACAP funding • Complete the Airport (95%) for the rehabilitating • New Webcams Installed Airside Electrical System the Airports Airside • New wheel loader acquired – and Lighting Rehabilitation Electrical System and 2018 John Deere 544k Project Lighting (2019)

18 City of Castlegar | Annual Report 2018 OPERATIONS AIRPORT

OFITALL CENTREtart yours here in Castlegar! Life’s an Adventure... S

Largest Airport in the West Kootenays • 3 Daily Flights to Vancouver & Daily to Calgary • Providing Connecting Flights to the World • Central location to the region with shuttle service to Trail, Nelson connecting to Cranbrook & Kelowna • Modern, full-service terminal with casino, restaurants & free wifi

Castlegar, BC 250-365-5151 / www.wkrairport.ca

OPERATIONS City of Castlegar | Annual Report 2018 19 Information Technology

The IT Department builds and maintains technology systems FACTS & STATS consisting of equipment, software, internet connectivity, • Solv ed over 1,250 computer problems (help desk tickets), and security that deliver the tools needed to facilitate each problem ranging in communication within the organization and to the public. duration from 15 minutes to two days (depending on the complexity and scope of the issue).

2018 ACCOMPLISHMENTS 2019 GOALS • New City website • Hire and train a full-time (http://www.castlegar.ca) person for the IT Department: • New security camera system • Complete 2019 Capital at the airport project list on schedule and • Upgraded three servers on budget: - Mobile friendly airport • Upgraded the City to the website latest version of Office (http://www.wkrairport.ca) • Implemented paperless - Web Casting of Council council agendas with Meetings storage in Canada and full - Audio system upgrade for privacy compliance Council Chambers - Four server upgrades • SQL • GIS • Vadim Web • Phone

2001 City of Castlegar | Annual Report 2018/192018 FINANCE Information Technology FINANCE

The finance department supports the City’s service delivery Other Specific functions operations by providing financial planning, financial • P rocessing of accounts payable and accounts management, risk management and advice to staff and receivable Council to ensure strong fiscal management. • L evying and collecting municipal taxes and utilities The finance department is responsible for accounting, • P ayroll administration reporting, budgeting and forecasting, as well as revenue

collection, cash management and investments. Safeguarding FACTS & STATS the City’s financial assets with internal controls, development • The city processed and a maintenance of information systems. Finance is approximately 17,000 receipt payments in 2018. responsible for the financial reporting including the five-year • The city received over $3 financial plan and financial statement. million-grant money for Columbia Avenue phase I. • The city collected over $7 million in property taxes in 2018 and a further $7 million for other government agencies (including School District 20, the Regional District of Central Kootenay and the West Kootenay 2018 ACCOMPLISHMENTS 2019 GOALS Boundary Regional Hospital • Redeveloped the City’s • Develop long term District). chart of accounts to provide financial policy a sound, methodical and • Review and update all efficient basis for effective internal financial practices financial and operating and establish work plan reporting • Coordinate 2019 public budget survey • Review new utility rate structure and monitor new rate structure revenues • Work with other departments to standardize RFP, RFQ and Tender documents and processes across the organization

FINANCE City of Castlegar | Annual Report 2018 21 The City of Castlegar Permissive Tax Exemptions granted for 2018

Total tax levy for Castlegar and other authorities

Organization 2018 Taxes Places of Public Worship Synod of the Diocese of Kootenay $ 1,161.00 Pentecostal Assemblies of Canada $ 1,551.00 St. Peter Lutheran Church of Castlegar $ 843.00 Kootenay Christian Fellowship $ 906.00 Trustees of the Congregation of Castlegar-Kinnaird Pastoral Charge $ 1,699.00 Trustees of the Congregation of Kinnaird Church of God $ 1,280.00 Living Waters Faith Fellowship $ 1,305.00 Trustees for the Castlegar South Congregation of Jehovah’s Witnesses $ 1,149.00 Castlegar Baptist Church $ 869.00 Roman Catholic Bishop of Nelson $ 1,477.00 Calvary Baptist Church in Castlegar $ 5,776.00

$ 18,016.00 Community Housing Organizations Castlegar Villa Society $ 13,239.00 Kootenay Family Place $ 2,595.00 Kootenay Family Place $ 5,795.00

$ 21,629.00 Regional Health Board Interior Health Authority $ 10,151.00

$ 10,151.00 Community Service Organizations Kootenay Society for Community Living $ 6,406.00 Kootenay Society for Community Living $ 3,727.00 Kootenay Society for Community Living $ 2,176 .00 Castlegar & District Community Services Society $ 5,409.00 Roman Catholic Bishop of Nelson $ 1,974.00 British Columbia Society for the Prevention of Cruelty to Animals $ 1,932.00 Castlegar Hospice Society $ 2,326.00 Castlegar Hospice Society $ 2,326.00 Castlegar & District Hospital Auxiliary $ 7,307.00 Castle Theatre Association $ 802.00 Blueberry Creek Community School Council $ 31,911.00 CTN Labour Holdings Ltd $ 3,681.00

$ 69,977.00

22 City of Castlegar | Annual Report 2018 FINANCIAL STATEMENTS Organization 2018 Taxes Recreation and Not for Profit Air Cadet League of Canada $ 2,060.00 Portuguese Social Centre Society $ 1,048.00 Royal Canadian Legion $ 2,299.00 Association of West Kootenay Rock Climbers $ 464.00 Fortis BC Energy Inc. - Terasen BTW Park $ 11,781.00

$ 17,652.00 Cultural Organizations Castlegar and District Heritage Society $ 5,917.00 Castlegar and District Heritage Society $ 4,165.00 Kootenay Doukhobor Historical Society (Doukhobor Village) $ 19,198.00 Kootenay Gallery of Art, History and Science Society $ 5,846.00 Castlegar and District Chamber of Commerce $ 3,755.00

$ 38,881.00 City Water Supply/Partnership Agreement Zellstoff Celgar Ltd. $ 4,161.00

$ 4,161.00

Total Permissive Tax Exemptions for 2018 $ 180,467

FINANCIAL STATEMENTS City of Castlegar | Annual Report 2018 23 01 City of Castlegar | Annual Report 2018/19 FINANCIAL STATEMENTS

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