Indigenous & Multicultural Community Guides

Resources and guidance to help make your club or facility diverse and inclusive. WELCOME INDIGENOUS

Contents Does your club or facility reflect the diversity of its Indigenous Inclusive Practices community? Welcome...... 1 Indigenous Inclusive Practices.... 2 Here we give you some specific resources and guidance to help make your club or WELCOME TO COUNTRY Community Guide: Indigenous.... 3 facility diverse and inclusive. A “Welcome to Country” ceremony is performed by the Traditional Owners as a way of Community Guide: Chinese...... 4 welcoming visiting people to their country and granting them safe passage through the land. The following guides are intended to be used with the Inclusion Action Plan for Clubs Community Guide: Indian...... 5 and Facilities and the Population Data Tables. Community Guide: Islamic...... 6 These ceremonies can vary from speeches of welcome through to traditional dance and The guides give specific information on; smoking ceremonies depending on the nature and size of the event. • Population data It is recommended that all events which are considered to be major public events, like • Cultural protocols tournaments and large club functions, include a “Welcome to Country” as part of the order • Barriers to golf participation of event. • Key strategies to increase engagement • Festivals, events & holidays • Community groups “Welcome to Country” ceremonies may only be performed by a representative of the • Media Traditional Owners Group on the land on which the event is being held. To arrange a “Welcome to Country”, clubs should contact the recognised Traditional Owners entity which Sound inclusive strategy should include; is recognised by the state government.

1. Working through Golf Inclusion Action Plan for Clubs and Facilities Events where it would be appropriate to include an “Acknowledgement of Owners” are: • Based on the 7 Pillars of Inclusion, clubs can implement a number of Quick Wins, • Formal events at the club such as lunches and dinners Medium Term Actions and Long Term Strategies. • Corporate golf days 2. Use the Population Data Tables • Club AGM • Meetings, conferences and workshops held at the club • To gain understanding on who resides in your community • Any other event where there is a formal structure or order of proceedings. 3. Use the Indigenous and Multicultural Community Guides The “Acknowledgement of Country” should be given by the first speaker at the event, • A targeted approach for engaging indigenous or multicultural groups in your generally as part of the welcome to guests. community & understanding key barriers in participation, cultural protocols and strategies to increase participation. Below two example scripts are provided to assist clubs to incorporate the We hope the following community guides to be used in conjunction with The “Acknowledgement of Country” into club events. Inclusion Action Plan for Clubs and Facilities provides the tools needed to create a more inclusive and welcoming environment for all Australians. If you are clear about whom the Traditional Owners of an area are, you should say: Acknowledgement of Traditional Owners “Our events today is being held on the traditional lands [or country] of the [Traditional Owner group’s name] people and I wish to acknowledge them as Traditional Owners. Golf Australia & the PGA of Australia Christian Hamilton would like to acknowledge the I would also like to pay my respects to their Elders, past and present, and the Elders Senior Manager - Inclusion traditional owners of the land in from other communities who may be here today.” which our respective offices and golf Golf Australia courses are located, and pay our respects to their elders, both past and If you are uncertain about whom the Traditional Owners of an area are, you should say: present. “I acknowledge the Traditional Owners of the land [or country] on which we are Throughout this document the term “Indigenous Australia” is used to meeting. I pay my respects to their Elders, past and present, and the Elders from refer to both Aboriginal and Torres other communities who may be here today.” Strait Islander people. The authors acknowledge that the Aboriginal and Torres Strait Islander people, and their communities, have their own unique identity, culture, traditions, language, beliefs, ethnicity, issues, protocols, continuity of existence, and history. 1 2 COMMUNITY COMMUNITY GUIDE INDIGENOUS GUIDE CHINESE

649,171 people or ~2.8% of the Australian population Cultural Protocols Cultural Protocols 645,886 people or ~2.8% of the Australian population are identify as having indigenous heritage It is common to wait for the other party The standard practice for a physical first generation Chinese migrants to extend their hand before initiating a greeting is to shake the person’s hand. handshake. Over 65% of the Indigenous community live outside of the major Nearly half (45%) of the Chinese population in Australia When giving objects like brochures, capital cities Be aware that some community members business cards or gifts, both hands should reside in NSW may prefer to deal with people of their own be used as a sign of respect. gender. As a mark of respect, your initial Male: 50% Female: 50% Male: 44% Female: 56% In general, Chinese people tend to keep approach should be to a person of the same Median age: 23 to themselves and this can be perceived Median age: 33 gender. There are approximately 130 different Indigenous languages as them being shy or disinterested. An Honour the importance of Elders. effort should be made to engage them in The Chinese have two main spoken languages; Mandarin spoken today. This number was as high as 250 at the time of Recognised Elders are highly respected conversations and activities within the club. & Cantonese. In Australia 74% speak Mandarin members of Indigenous communities. European settlement Chinese culture attaches strong meanings During events of celebration or cultural to certain numbers: significance, the focus of the community will Key Strategies to Increase • The use of the number 4 should be Key Barriers to Golf Key Strategies to Increase be solely on the event and all other business avoided as it has a similar pronunciation may be postponed. Engagement Participation Engagement to ‘death’. Always seek permission before taking any • Showing greater respect and • Starting a dialogue with local • The number 8 is very similar to the • In China, there is an embedded cultural • Inform the local Chinese community photos or video footage. consideration of Indigenous culture is Indigenous community members to word for ‘fortune’ and therefore is perception that golf is a sport for the about function and event spaces that considered to be linked to success and one way of changing this perception. understand the challenges they face in nobility and the elite. As a result, many are available for hire. Translating some prosperity. This can be achieved by: the community and how they wish to Chinese do not see golf as being marketing collateral into Chinese may Key Barriers to Golf • Including an ‘Acknowledgement of be involved in the sport. accessible to the middle and working assist in communicating the club’s offer. Participation Traditional Owners’ or ‘Welcome to classes. • Invite members of the local Chinese Country’ at the start of club functions • Many Chinese Australian’s are small Business Associations to “Come and • The primary barrier to golf participation and events business owners or work additional Try” events being run by the club. is the perceptions that golf clubs are not • Flying the Aboriginal and Torres Strait hours leaving very little time for leisure • Establish a relationship with a local welcoming of the Indigenous community. Islander flags alongside the Australian activities. Chinese language newspaper and • Behaviours which influence this perception National Flag • Sport participation generally occurs in a encourage stories about golf to be include: being stared at by non-Indigenous • Displaying artwork from local social or casual setting with friends and included in the lifestyle sections of club members, being questioned about Indigenous artists around the club family. these newspapers. their intentions when arriving at the club, and generally being made to feel unwelcome at golf clubs. FESTIVALS, EVENTS & HOLIDAYS • Cost is a barrier which not only prevents TOP 5 LOCAL GOVERNMENT AREAS IN EACH STATE • Chinese New Year (January/February) TOP 5 LOCAL GOVERNMENT AREAS IN EACH STATE many Indigenous people starting out BY INDIGENOUS POPULATION • Moon Festival (September) BY FIRST GENERATION CHINESE MIGRANTS in the sport, but also prevents talented • National Day Holiday (1st October)

Indigenous golfers from accessing NSW WA TAS NSW WA SA higher levels of competition. The cost of Central Coast 12,485 Derby-West Kimberley 4,970 Launceston 2,308 Parramatta 29,347 Canning 5,799 Port Adelaide 3,620 Blacktown 9,527 Broome 4,568 Glenorchy 2,251 Georges River 27,960 Stirling 4,064 Adelaide 3,445 equipment, clothing (including shoes) and Lake Macquarie 8,031 Swan 3,810 Clarence 1,939 Sydney 24,077 Gosnells 4,033 Burnside 2,659 club fees are all additional cost which are Western Plains 7,741 Greater Geraldton 3,746 Devonport 1,573 Canterbury 21,653 Melville 2,715 Marion 2,551 Penrith 7,740 Karratha 2,801 Brighton 1,549 Ryde 18,112 Cockburn 2,062 Campbelltown 2,419 included in with many other sports which COMMUNITY GROUPS the Indigenous population are highly • Australian Chinese Community Association engaged with. QLD SA QLD TAS NT Brisbane 17,069 Playford 4,970 • Chinese Youth Society of Brisbane 49,319 2,032 Darwin 1,575 • For many Indigenous people living in 14,096 Port Adelaide Enfield 4,568 • Chinese Cultural Association Gold Coast 9,933 Launceston 452 Alice Springs 220 regional Australia, distance and travel 13,043 Salisbury 3,810 Logan 3,331 Kingborough 282 Palmerston 140 Moreton 12,577 Onkaparinga 3,746 Moreton Bay 2,119 Glenorchy 243 Litchfield 49 to golf courses can also be a barrier to Logan 9,813 Port Augusta 2,801 Cairns 1,321 Clarence 216 Katherine 42 participation in golf. MEDIA NT VIC VIC East Arnhem 8,438 Greater 2,407 • Print: Epoch Times, Vision China Times Monash 26,256 Darwin 5,830 Greater Shepparton 2,186 • Radio: SBS Chinese, 2CR, 3CW, 2OR Melbourne 25,047 Roper Gulf 5,185 2,066 • Social: Weibo, WeChat, Facebook, Whitehorse 22,013 MacDonnell 4,955 Greater Bendigo 1,847 Manningham 14,711 West Arnhem 4,790 Wyndham 1,732 Instagram Boroondara 13,688

3 4 COMMUNITY COMMUNITY GUIDE INDIAN GUIDE ISLAMIC

Cultural Protocols 455,385 people/~1.9% of the Australian population are first Cultural Protocols 604,244 people or ~2.6% of the Australian population identify as following the Islamic faith When meeting a group of people for the generation Indian migrants Standard practice for a physical greeting is first time, Indians expect to greet the most to shake the person’s hand. Handshakes The Islamic faith consist of two main sects: Sunnis and senior person first. There are two main religions in India - with individuals from some countries are longer and more energetic than a typical the Shi’as The traditional practice for a physical Hindu and Sikh handshake in Western culture. It can be a greeting is to press the palms of your hands sign of disrespect to withdraw your hand Male: 53% Female: 47% together in front of your chest and say Male: 54% Female: 46% too early, therefore it is best to wait for the Median age: 27 ‘Namaste’ (Nuhm-uh-stey). Median age: 33 other person to withdraw their hand first. In business or professional context a The Islamic community is made up of people from many Some members of the Islamic community handshake is also common practice. India has 29 states, each with their own language or different nationalities including Lebanese, Iraqi, Iranian, may not be comfortable with physical dialect. English is common across all regions When greeting a woman, it is recommended contact, especially with the opposite Indonesian, Turkish, Syrian and Saudi Arabian that you wait until they extend their hand gender. In these cases it is recommended first. to greet individuals verbally and wait for them to extent their hand first. for prayer rituals can also prevent some Many Indians do not eat red meat, and the Key Barriers to Golf Key Strategies to Increase Key Barriers to Golf members of the Islamic community consumption of beef is strictly forbidden Participation Engagement The consumption of alcohol is generally Participation under the Hindu religion. Consideration prohibited by the Islamic faith. participating in sports activities. needs to be given to ensure suitable meal • Golf is perceived by the Indian • As a starting point, golf clubs can build • The Islamic community is comprised of It is common practice for some women options are available for members of the community as a sport only accessible a familiarity and understanding of the to wear items of clothing for religious or people from many different nationalities. Key Strategies to Increase Indian community. to the very wealthy. game by inviting members of the local cultural reasons, such as a Hijab. These Cultural perceptions of golf as difficult Engagement The consumption of alcohol is generally • Many Indians have had very little Indian community to the club for social items should be exempt from any dress to access (similar to other multicultural discouraged in Indian culture, however exposure to golf and consequently events. codes/policies. populations) prevents golf being • Engaging with the local Islamic some Indian migrants will consume alcohol don’t have an understanding of the • Many Indian migrants arrive in Australia considered as a potential sport or community and offering to host an Iftar in small quantities at social events. It is game or consider it as an activity to try. as ‘skilled migrants’ and are employed recreation activity for some parts of the dinner during the month on Ramadan. polite to ask first, before serving alcohol to an Indian. • For most adults, sport participation in managerial or professional roles. Islamic community. • Create a dialogue with local Islamic generally occurs in a social, semi- The opportunities to increase their • Some members of the Islamic community groups and offer the club’s structured setting, outside of the business and professional network community can feel uncomfortable in facilities as a meeting place. tradition club sport system. Club through participating in corporate golf social environments where alcohol is • Having a female golf teaching membership fees can be seen as an day presents an opportunity to increase served, which is often the case in many professional will increase the likelihood unnecessary expense to participate in engagement. golf clubs. of engaging with female members of the sport. • The absence of appropriate facilities Islamic community.

FESTIVALS, EVENTS & HOLIDAYS FESTIVALS, EVENTS & HOLIDAYS • Diwali (Festival of Lights) TOP 5 LOCAL GOVERNMENT AREAS IN EACH STATE • Ramadan (9th month of the lunar TOP 5 LOCAL GOVERNMENT AREAS IN EACH STATE • Holi (Festival of Colours) BY FIRST GENERATION INDIAN MIGRANTS calendar) BY ISLAMIC FAITH • Republic Day (26th January) • Iftar (community gathering to break • Independence Day (15th August) fast during Ramadan) QLD WA TAS NSW SA Brisbane 27,664 Stirling 6,607 Hobart 5,742 • Eid-ul-Fitr (end of Ramadan) Canterbury 71,892 Salisbury 6,441 Gold Coast 4,145 Gosnells 5,906 Glenorchy 3,610 Cumberland 47,290 Port Adelaide Enfield 5,863 Logan 2,749 Canning 5,544 Launceston 2,697 Liverpool 24,551 Charles Sturt 2,547 Moreton Bay 2,317 Swan 4,190 Clarence 2,638 Blacktown 22,645 Marion 2,061 COMMUNITY GROUPS Ipswich 1,858 Armadale 3,265 Kingborough 1,881 COMMUNITY GROUPS Campbelltown 12,438 Playford 1,994 • Council of Indians Australia • Arab Council of Australia • United Indian Association • Australian Federation of Islamic NEW NT VIC NT WA Blacktown 25,760 Darwin 2,108 Councils Hume 32,490 Darwin 1,535 Gosnells 9,083 Parramatta 24,033 Alice Springs 659 • Islamic Council of Casey 22,220 Palmerston 416 Stirling 7,123 Cumberland 14,304 Palmerston 538 Greater Dandenong 18,940 Alice Springs 165 Canning 5,193 The Hills 5,705 Katherine 97 Wyndham 15,930 Litchfield 65 Wanneroo 4,640 Hornsby 5,399 Litchfield 56 Moreland 15,849 Katherine 37 Swan 4,068

MEDIA MEDIA • Print: Indian Link, Indian Age, Indian VIC SA • Print: The Middle East Times, Middle QLD TAS Wyndham 27,664 Port Adelaide Enfield 5,742 Brisbane 22,500 Hobart 688 Post Casey 4,145 Salisbury 3,610 East Herald, An Nahar, Al Anwar, Logan 8,600 Launceston 657 • Radio: Hindi Youth, SBS Pop Desi, Greater Dandenong 2,749 Charles Sturt 2,697 Future Australia, El Telegraph Gold Coast 4,401 Glenorchy 590 Indian Link Radio (NSW), 3SEER (VIC), Whittlesea 2,317 West Torrens 2,638 • Radio: SBS Arabic, SBS PopAraby, Toowoomba 1,595 Clarence 135 Monash 1,858 Marion 1,881 Ipswich 1,193 Kingborough 100 Radio Rhythm (QLD) 2MORO, 2ME, 3ZZZ • Social: Facebook, Instagram, Twitter • Social: Facebook, Instagram, Twitter 5 6