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Voice Over LTE: the New Mobile Voice Inspire New Conversations While Streamlining Networks Strategic White Paper

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Voice Over LTE: the New Mobile Voice Inspire New Conversations While Streamlining Networks Strategic White Paper Voice oVer LTe: The new mobiLe Voice InspIre new conversatIons whIle streamlInIng networks strategIc whIte paper 4g LTE enables mobile operators to deliver a new conversation experience of enriched voice, enlivened video and intuitive messaging. voLTE unlocks this experience, enabling 4g LTE’s all-Ip services for the mobile broadband consumer. voLTE’s infrastructure also leads directly to cloud communications and webRTC’s convergence of telecommunications and the web. now is the time for you to begin your move to a new conversation experience that will captivate your subscribers and enable you to capitalize on your 4g LTE investment. TabLe of conTenTs 1. Introduction / 1 2. the new conversation experience / 2 3. voice for the 4g LTE subscriber / 3 3.1 voice options / 3 4. voLTE’s value / 4 5. how does voLTE work? / 6 5.1 Introduction / 6 5.2 Qos and bearers / 7 5.3 voLTE overview / 8 6. path to voLTE / 14 6.1 the new conversation experience / 14 6.2 planning voLTE’s implementation / 14 7. conclusion / 16 8. acronyms / 16 9. references / 18 1. inTroducTion Consumers’ enthusiasm for mobile data services has driven operators to implement 4G Long Term Evolution (LTE) networks to better serve their subscribers with more capacity, higher bandwidth, reduced latency and improved pricing. Voice over LTE (VoLTE) is specifically designed for 4G LTE’s all-IP network. This fact is vital because even as the operator’s connectivity and content services increase over the coming years, and innovative competitors further alter the telecommunications industry, communication services remain a vital means by which operators create value in order to win and serve subscribers [12]. VoLTE is a key part of this equation because it unlocks all-IP communications in the 4G LTE network. With VoLTE, operators can: • Bring customers on to the newest 4G LTE mobile network and deliver data simultaneously with crisp HD voice while efficiently offloading legacy infrastructure • Create attractive communication services by blending mobile voice with video, converged IP messaging, the web and social networking • Inspire more conversations by harmonizing today’s fragmented communications that are stranded on different media VoLTE operators have the most competitive freedom with the lowest risk, as shown in Figure 1. They can deliver the new mobile voice, add video and messaging, and converge with the web through Web Real Time Communications (WebRTC) [16]. They can partner with application providers by delivering the best user experience at the lowest cost per bit, and they can mainstream application developers’ innovation into communication services. They can experiment with new communication features that enliven adjacent markets, such as the web, or rapidly customize features for strategic industries such as mobile healthcare. Regardless of where technology, regulation and competition take the industry in the coming years, VoLTE operators’ investment enables them to act decisively. Figure 1. Strategic value of VoLTE COMPETITIVE VOICE, VIDEO AND MESSAGING • Reduce communications price erosion, grow broadband profits • More fully monetize the 4G LTE investment CONVERGED CLOUD ALL-IP • Embrace the subscriber’s life across fixed, mobile, web 4G LTE • Control costs and increase service velocity INNOVATION • Service Agility (REST APIs) enables continued differentiation • Experiment and invent new services VoLTE – THE NEW MOBILE VOICE voice over LTE: the new mobile voice AlcaTeL-LucenT whiTe paper 1 2. The new conVersaTion experience 4G LTE operators need to rise above the data storm by delivering the best branded services. While consumers have happily adopted the latest gadgets and services, they now juggle conversations across disparate providers, devices and apps. Conversations are becoming complicated, and that stifles further innovation. Video-calling is an example: Although people embrace it, video calls are beyond the reach of most people. You cannot just pick up your mobile device, wherever you are, for a video call that’s as easy as voice. With the Alcatel-Lucent New Conversation Experience (NCE) (shown in Figure 2 and discussed in the white paper The New Conversation Experience: It’s Time to Reinvent Communications [6]), operators can deliver: • A better user experience: Gained by making video and messaging as easy as voice. For the first time, mobile subscribers can enjoy video, voice and messaging using any combination of device, screen and network. We make it as easy and as trusted as voice is today. • Connected communities: By harmonizing communications across telecom and web- based networks. Users can easily contact friends and family over social networks. And, through WebRTC, operators can extend their services to anyone with a web browser. • Open for innovation: The solution has easy to use, open Application Programming Interfaces (APIs) to attract application developers with additional features that inspire and accelerate new conversation services and collaboration. The Alcatel-Lucent 4G Consumer Communications solution [1] makes 4G LTE even more attractive for operators to deploy because with it they can captivate subscribers with a new conversation experience. It enables operators to capitalize on their 4G LTE access investment, reducing the erosion in communications pricing. The solution includes APIs for agile co-creation with partners in the LTE ecosystem. It also includes interworking the subscriber’s services from 4G LTE to any broadband access, such as 3G HSPA+, WiFi, fixed and the web. Figure 2. The value of the New Conversation Experience BETTER USER EXPERIENCE CONNECTED COMMUNITIES OPEN FOR INNOVATION • Video plus messaging as easy • Harmonize communications across • Create more apps quickly by as voice service provider and web-based mainstreaming application • Clear mobile video communications networks developer innovation into for the first time communications 4G LTE Wi-Fi Web Fixed Intuitive Living video Enriched 3G HSPA+ messaging voice voice over LTE: the new mobile voice AlcaTeL-LucenT whiTe paper 2 3. Voice for The 4G LTe subscriber Only a couple of years ago, many people believed that legacy 2G/3G circuit voice was adequate for 4G LTE subscribers. Now VoLTE is a business necessity and it is being deployed in preparation for commercial service. Service providers took a closer look at the competitive value of mobile voice and VoLTE’s relationship to broader communications services’ innovation. They realized that 4G LTE puts application providers in a stronger position to deliver communications services. Many operators are engaged in analysis, Requests for Proposal (RFPs) and trials of VoLTE technology. Verizon Wireless [15] and AT&T [10] are preparing to launch VoLTE. VoLTE optimizes the spectral efficiency of mobile voice in 4G LTE networks. It does so through optimizations such as Robust Header Control ([RoHC], reducing bandwidth consumed), Semi-Persistent Scheduling ([SPS], reducing the control channels used) and Transmission Time Interval (TTI) bundling (boosting uplink coverage at the cell’s edge). In the near-term, VoLTE is not the only method by which all operators will initially launch voice service. However, it is the best method when measured by competitive enablement and business risk. 3.1 Voice options The four primary methods of voice service for 4G LTE subscribers are: 3.1.1 Voice over LTE (VoLTE) VoLTE is the all-IP method that tightly links the voice application to the LTE network to assure the best subscriber experience in terms of performance, reliability, interoperability and global roaming. This is the industry’s preferred method, with several initial launches planned for 2012 and 2013, rapidly shifting to widespread usage by 2014. 3.1.2 Circuit switched fallback (CSFB) This method is used for interim LTE voice service pending the operator’s launch of VoLTE. As a 3GPP method, it ensures standards-based performance, reliability, interoperability and roaming. But CSFB is legacy 2G/3G circuit voice, typically narrowband (rarely HD audio), and does not enable all-IP services such as video calls or WebRTC. Originating a voice call or answering a terminating voice call (unless the call is rejected) forces the CSFB smartphone to fall back from 4G LTE to 2G GSM or 3G UMTS. Because 4G LTE smartphones are built to utilize only one radio at a time (the single active radio design which reduces size, battery consumption and cost), both the voice and the data service fall back simultaneously from 4G LTE to legacy service. Focusing on the data service, the fallback to 3G HSPA+ might not be so bad, but fallback to 3G UMTS is certainly a competitive concern, and fallback to 2G GSM causes the data session to be suspended because no operator has deployed the Dual Transfer Mode technology that enables simultaneous voice and data in 2G GSM. voice over LTE: the new mobile voice AlcaTeL-LucenT whiTe paper 3 3.1.3 Simultaneous voice and LTE (SV-LTE) Simultaneous Voice and LTE (SV-LTE) is implemented by some device manufacturers for CDMA operators. An SV-LTE smartphone actually has two simultaneously active radios. One radio provides CDMA 1xRTT for circuit voice, and a second radio provides 4G LTE for IP data. In this way, an SV-LTE handset equips the CDMA operator with the clear subscriber value of simultaneous legacy voice and 4G LTE data. (Without it, CDMA operators can use only voice or data, not both simultaneously, as can 3G UMTS and 4G VoLTE subscribers.) However, such a handset might be larger or heavier due to the need for two simultaneously used antennas plus a larger battery for the increased current drain, and therefore it might incur a higher acquisition cost. 3.1.4 Partnering with application and content providers Application and Content Providers (ACPs) are sometimes referred to as over-the-top (OTT) providers. In this paper we refer to them as application providers. Rather than competing with all application providers, the mobile operator might partner with some for 4G LTE voice. This method would directly fuel the operator with the application developers’ innovation, albeit with revenues shifting to the partner’s coffers.
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