BUCKSHAW VILLAGE FACILITIES Uses the Sports Facilities on Well As a Full-Sized Football Pitch

RMG LoGo RefeRence Sheet NB. ALL LOGOS HAVE A TRANSPARENT BACKGROUND

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BUCKSHAW VILLAGE Your managing agents RMG introduce a quarterly newsletter for residents Issue ONE • Spring 2015

RMG Full CMYK.eps RMG Full WHITE CMYK.eps RMG Full RGB.eps ACCESSRMG YOUR Full WHITE RGB.eps RMG Full BLACK.eps RMG Full 2-COLOUR.eps HELLO BUCKSHAW! RMG ACCOUNT NB. Blue background shown for visual ONLINENB. Blue background shown for visual ear Buckshaw Village resi- purposesdents, only. welcome Not toincluded the first in file. purposes only. Not included in file. Dquarterly RMG newsletter. The main aim of this newsletter is to keep residents up to date with the services that RMG and appointed contractors are currently providing at Buckshaw Village and how we are working with residents, resident groups developers, local councillors, Residential Management police and local authorities in Group have teamed up order to improve these services. with Barclaycard to provide our customers with the We feel that communication is convenience of paying online. key to this, which is part of the reason why we are sending Through the rmgliving.co.uk this newsletter to all Buckshaw website, you can make Village residents. service charge and ground We also want to engage further rent payments. and be involved with the Buckshaw community, hence Accessing your account online you will find contributions from, also gives you the opportunity the local authorities, youth to make great savings on a groups along with more general range of products with RMG information about Buckshaw Rewards. Village, RMG staff and some You may already be aware that model of communication for Frequently Asked Questions. RMG recently created a twitter informing residents about the You can also view a statement account (@RMGbuckshaw) services provided and we will of your account online, raise “We want to engage and we recently ran a live Twitter be holding similar sessions in an issue with your Property further and be involved Q&A session and a number future. Manager and gain access to a of Buckshaw Village residents range of other useful advice. with the Buckshaw logged on to speak to us. We also recently held our first Log on to rmgliving.co.uk Community.” ‘open-day’ at the community now! We felt that this was a good centre giving residents the chance to come in and meet the team and discuss any concerns GET IN TOUCH they may have. WITH RMG More details of our future com- If you are an existing customer, munication plans can be found why not give us a call, or email throughout this newsletter. our Customer Services team. We hope that you find this news- 0345 002 4444 letter useful and informative and ) (Mon-Fri, 8am-6pm) we would welcome any feedback, suggestions or even * customerservice contributions that you may have. @rmg.gb.com

RMG LoGo RefeRence Sheet RMG LoGo RefeRence Sheet Visit rmgliving.co.uk Please look out for the next : and talk to one of our NB. ALL LOGOS HAVE A TRANSPARENT BACKGROUND NB. ALL LOGOS HAVE A TRANSPARENT BACKGROUND newsletter due in Summer this advisors through our year. Thank you from RMG. chat service.

INSIDE ISSUE ONE: Meet the RMG Staff at Buckshaw PAGE 2, The Spirit Of Buckshaw PAGE 3, Frequently Asked Questions BACK PAGE

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The management includes ensuring that our pre-agreed Service Level’s are met on all occasions and that the MATTHEW REYNOLDS SIMON PEARSON communication between the Property Manager Estate Manager PAUL HITCHEN staff and residents is of the Regional Manager highest standard and again As the newest member of Hello Buckshaw residents. within the agreed time scales. the dedicated RMG team at It is great to be working as the Firstly thank you for taking the Buckshaw Village, I would like to Buckshaw Estate manager time to read this newsletter, It is clear that we must continually take this opportunity to thank all for RMG and I must say how the first of what we hope will be look to improve communication. the people at Buckshaw I have grateful I am for all the support many. My key task is to ensure that there come into contact with so far in and how helpful all the residents is a plan put in place to improve assisting me with understanding I have met have been and I am I would like to take this on communication across Buck- the dynamics and complexities looking forward to working with opportunity to introduce myself, shaw. This has already started of such a unique place. you all. I am the Regional Manager for with the launch of the Buckshaw Lancashire and Cumbria which Twitter account (@RMGbuck- I personally have over ten I would also like to take this of course includes Buckshaw shaw), this newsletter and along years experience in the housing opportunity to thank all the Village. with lots of new ideas including a sector, starting out working for contributors at Buckshaw for site plan that will highlight which Riverside Housing for 4 years. their input into this first edition I have been working for RMG areas of the development are I was then employed by Regenda of the Buckshaw newsletter. since December 2007 and managed by RMG. Homes for just over 7 years, before that I was a leading where I managed leasehold and Over the next few months member within the Customer From a personal point of view I shared ownership properties you will see an increase in Service department of a large would like to ensure all readers across the Northwest region. RMG presence within social insurance company. that Buckshaw Village is a networking for Buckshaw, a flagship development under My keys tasks include working village map will be regularly During my time with RMG I RMG management and as alongside Simon, dealing with updated for residents (high- have worked as a Property such we will ensure that the customer enquiries, ensuring lighting areas of Buckshaw Manager managing a large best possible service is being the site inspections across RMG maintain as part of the portfolio predominately within provided. I welcome residents the apartments take place as Estate Charge). the Greater Manchester area. who have any concerns to efficiently and as detailed as contact me directly through possible as well as reviewing I work from the community I was appointed the Regional any of RMG’s communications contractor performance levels. centre here at Buckshaw 3 days Manager in 2014 resuming the channels and will be happy to a week (Monday’s Wednesday’s responsibilities for the region listen to your concerns and act I look forward to being involved & Friday’s between 8am & vacated by Paul Sanderson. on feedback provided. in the exciting times ahead and 4pm). If you wish to pop in please don’t hesitate to contact and see me, get in touch with In respect of Buckshaw Village I look forward to working with you me if you wish to discuss any our contact centre and we can my duties include managing all to provide the best possible aspect of RMG services being arrange a time to suit including and assisting both the Estate community for you to live in. provided at Buckshaw. out of working hours, thanks.

BUCKSHAW YOUTH ASSOCIATION THE LOCAL CONSTABULARY Hello Buckshaw Village! My Car crime is often thought to l Don’t leave keys in a coat Formed in 2009, the group name is PC Mick Payne & I work be committed by sophisticated pocket and don’t leave the coat provides places to go and on Astley & Buckshaw. high-tech criminals. In reality unattended. And be aware of things to do for 8-17 year olds most of these crimes are dropping keys into bags or of Buckshaw Village and the I work along side PCSO Chris opportunistic. The thieves simply briefcases where they might RMG LoGo RefeRence Sheet RMG LoGo RefeRence Sheet surrounding area. O’Lone and PCSO Vicki Green. wander around looking for any remain visible. NB. ALL LOGOS HAVE A TRANSPARENT BACKGROUND Buckshaw Village overall has a item left on show or vehicle l NB. ALLMost LOGOS importantlyHAVE A TRANSPARENT - BACKGROUND low crime rate and reports of Anti that’s been left unlocked. LOCK YOUR VEHICLE! The group is run by volunteer Social behaviour has reduced Double check it if your unsure. trustees and provide Friday over the past few months. l Always keep your vehicle evening activities at the locked (including closing Lancashire Police offer a free community centre between I want to make sure residents windows) even if you only leave crime alert messaging service. 8pm and 10pm. More details take reasonable steps to prevent it for a few minutes. If you would like to receive these RMG CMYK.eps canRMG WHITE be CMYK.eps found onRMG our RGB.eps website: RMG WHITEbecoming RGB.eps RMGa BLACK.epsvictim of RMGcrime, 2-COLOUR.eps l If you can, take your freeRMG CMYK.epscrime alertsRMG you WHITE can CMYK.eps do soRMG RGB.eps RMG WHITE RGB.eps RMG BLACK.eps RMG 2-COLOUR.eps NB. Blue background shown for visual NB. Blue background shown for visual NB. Blue background shown for visual NB. Blue background shown for visual buckshawyouth.wordpress.purposes only. Not included in file. purposes only.simple Not included in file. crime prevention can belongings with you rather than by filling in somepurposes basic only. Not includeddetails in file. at purposes only. Not included in file. com/ make all the difference. leaving them in the car. www.stayintheknow.co.uk

Telephone: 0345 002 4444 (Mon-Fri, 8am-6pm) Email: [email protected] Chat online at: rmgliving.co.uk and talk to one of our advisors through our chat service

RMG Full CMYK.eps RMG Full WHITE CMYK.eps RMG Full RGB.eps RMG Full WHITE RGB.eps RMG Full BLACK.eps RMG Full 2-COLOUR.eps RMG Full CMYK.eps RMG Full WHITE CMYK.eps RMG Full RGB.eps RMG Full WHITE RGB.eps RMG Full BLACK.eps RMG Full 2-COLOUR.eps NB. Blue background shown for visual NB. Blue background shown for visual NB. Blue background shown for visual NB. Blue background shown for visual purposes only. Not included in file. purposes only. Not included in file. purposes only. Not included in file. purposes only. Not included in file. RMG SPIRIT OF BUCKSHAW COMPETITION The To mark the launch of The event is held during ‘The Spirit of Buckshaw’ Dementia week (18th- 24th project, we would like May). In the UK, there are over residents of Buckshaw to 800,000 people with dementia. come up with a logo design to coincide with the project. To mark this week local residents of all age groups The competition is open to ALL will be encouraged to share ages and you can provide your memorabilia, photographs and entry either by email digitally or stories at our 1940’s Pop Up hand drawn. Memory Booth at Buckshaw Community Centre on The winner will be picked at Wednesday 18th May. random at the launch of the project on Wednesday 18th Paramount for people with May at Buckshaw Community dementia and the associated Centre. problems of social isolation is he Spirit of Buckshaw is a reveal the hidden histories and the need for cultural activities to The winner will receive an Tcollaborative project with stories of the area and be meaningful and relevant to ipad courtesy of RMG. Croston artist Martin O’ Connor, reconnect people to the their personalities and everyday residents, schools and local continuing story of Buckshaw. life experiences. Please email your entry to groups to reconnect people to louisa.mor@chorley.gov.uk the heritage of Buckshaw. If I say Buckshaw what would For more information about how or post to: Buckshaw you say? Do you remember life to get involved email: Louisa Community Centre, Unity The project is being supported at ROF Chorley? Maybe you Mor, Community Development Place, Buckshaw Village, by Chorley Council and RMG. performed on the canteen Support Officer:louisa.mor@ Chorley PR7 7HZ. Once the site of the world’s stage…whatever your story we chorley.gov.uk Good luck! largest purpose built munitions would like to hear from you. filling factory in the world, Follow us on Twitter via: Buckshaw Village is now home On Wednesday the 18th May, (1- FEEDBACK to a thriving new community. 5pm) at Buckshaw Community @SpiritofBuckshaw If you have any comments or and join our Facebook page: Centre the project will launch feedback about this newsletter, . We want to delve into the with an afternoon of creative ‘Spirit of Buckshaw’ then let us know. Details of how rich heritage of ROF (Royal discovery, talk by historian Jack to get in touch with RMG are at Telephone: 01257 515151 Ordnance Factory) Chorley to Smith, (tea & cake is available). the bottom of the page. PICK UP AFTER YOUR PET! BUCKSHAW Tammy Finlayson, from Chorley Council looks at the issue of Dog Fouling at Buckshaw SCOUTS! Buckshaw Scout Group offers og owners in Buckshaw by contacting the council if you fun and adventure to boys and DVillage are being urged to witness the offence. It can be girls aged 6-14. We have pick up after their pet following reported in confidence on-line at activities from craft to climbing, an increase in the number of chorley.gov.uk/dogfouling or camping to photography, complaints about dog fouling. by phoning 01257 515151 giving kayaking to dance all year details of the date and time of round to local residents. Chorley Council is taking a the offence, where it happened proactive approach to the and a description of the dog and We also welcome adult problem by stepping up patrols offender if possible. members to join the adven- and monitoring areas, such as ture, and can help older Village Way, Old Worden DOGS IN THE CHILDREN’S’ children complete their Duke Avenue and the green adjacent PLAYGROUND of Edinburgh awards with our to the community centre, along Buckshaw Play areas young leader programme. with RMG & PCSOs. It has also come to Chorley Council’s attention that some carries an on the spot fine of If you want to learn more Not cleaning up after your pet people are walking their dog £75. We want children to be about our available places, carries an on the spot fine of in the children’s play area able to play safely and likewise put your child’s name down £75 and those who don’t pay adjacent to the Buckshaw Village if you spot anyone letting their for when they turn 6 or just to this within 14 days may face Community Centre. It has been dogs in play areas report it to see what we do check us out prosecution with a maximum reported that either people are Chorley Council in confidence at buckshawscouts.org.uk or penalty of £1,000 plus court costs allowing their dog in the play at chorley.gov.uk/dogfouling on Facebook and twitter. and you’ll get a criminal record. area, as their children play on or by phoning 01257 515151 the play equipment or using giving details of the date and RMG LoGo RefeRence Sheet We are all fed up of the mess and the play area as a walk though. time ofRMG the Looffence,Go Refe whereRence it Sheet NB. ALL LOGOS HAVE A TRANSPARENT BACKGROUND nuisance caused by dog fouling happenedNB. ALL and LOGOS aHAVE description A TRANSPARENT BACKGROUND of in the area and you can help It is an offence to do this and the dog and offender if possible.

Telephone: 0345 002 4444 (Mon-Fri, 8am-6pm) Email: [email protected] Chat online at: rmgliving.co.uk and talk to one of our advisors through our chat service

BUCKSHAW VILLAGE NEWSLETTER • ISSUE 1 • SPRING 2015

RMG CMYK.eps RMG WHITE CMYK.eps RMG RGB.eps RMG WHITE RGB.eps RMG BLACK.eps RMG 2-COLOUR.eps BUCKSHAW VILLAGE NB. Blue background shown for visual NB. Blue background shown for visual purposes only. Not included in file. purposes only. Not included in file. CHURCH (BVC) FREQUENTLY ASKED QUESTIONS Q. What is the ‘Estate Charge’? We are a family friendly church that meet in the community A. This the charge that all centre on the village and we try residents of Buckshaw pay to exist not just for those who annually. We can confirm the are part of the church family but charge is to remain at £150 for RMG Full CMYK.eps RMG Full WHITE CMYK.eps RMG Full RGB.eps RMG Full WHITE RGB.eps RMG Full BLACK.eps RMG Full 2-COLOUR.eps NB. Blue background shown for visual NB. Blue background shown for visual also for those who are not. this coming financial year. purposes only. Not included in file. purposes only. Not included in file.

Our priority is of course to Q. Explain the £150 charge? worship and learn about God together (and to have as A. The charge includes (but not much fun as possible in the exclusive too) process), but also to serve and - Grounds maintenance. predominately the responsibility Is this all of this type of verge or just this area? love the wider community of (including planting etc). of the developer until adoption Buckshaw. We don’t just meet - Electrical repairs. has been completed. A. We don’t maintain the grass on a Sunday! We also run a - Playground maintenance. verges of Old Worden/Village wonderfully fun toddler group Should anyone wish to walk At this point the lights become Way/Buckshaw Ave/Central ave on Tuesday’s called Semi- round the Estate with the Estate the responsibility of the local at Buckshaw. Some of these Quavers. Manager, please get in touch. council/highways. There are exceptions to this for some car roads have been adopted and they are now (including the If you’d like to know more about Q. Why do you want another parks and green corridor lighting. verges) the responsibility of the anything we do please contact community centre? Who is If you have any issues, please contact RMG and we will ensure highways/council to maintain. the Minister James Gwyn- going to pay for it? Have you the information is passed to the Thomas via email: James. actually asked the residents? Any roads that have not been gt@buckshawvillagechurch. relevant developer. adopted (ie: Village Way) please org.uk or through the church A. Proposals for the additional contact the developers at present. Facebook page (Buckshaw community centre are made by We will be publishing our first Village Church). Chorley Borough Council and map of Buckshaw defining the do not form part of any initiatives areas we maintain as part of Should you need any clarification made by the Developers or the ‘Estate Charge.’ This will be as to the areas we do maintain, ASTLEY & RMG. We recommend residents updated from time to time as the opportunity is there if you contact Chorley Borough Council. Buckshaw continues to develop. wish to walk round the village, BUCKSHAW JUNIOR with The Estate Manager. FOOTBALL CLUB Q. Who is responsible for Q. Why don’t you cut the grass Roads and street Lighting? verges where the drainage Get in touch with RMG and we A. Roads and Lights are channels are? can arrange this, thank you!

Local club regularly hires and BUCKSHAW VILLAGE FACILITIES uses the sports facilities on well as a full-sized football pitch. the village, offers a Saturday The pitch sizes which are agreed morning’s community coach- to FA standards are used regularly ing session, became an FA by many of the local sports clubs Charter Standard Club. The including Euxton girls and Brins- club also runs popular school call Village among the many who holiday activities and recently use the facility. became Rock FM Shine Award winner and Chorley Council’s Community Club of the 2014 The pitches are also fully marked as well as the Lancashire for other sports including tennis and netball. FA Charter Standard Club of The Floodlit Astroturf Pitch 2014. Buckshaw Village has several equipment including tennis RMG LoGo RefeThe Rclubence has Sheet team up with facilities on site managed by tables and moveable basketball RMGNEXT LoGo Refe ISSUERence Sheet NB. ALL LOGOS HAVE A TRANSPARENTRMG and BACKGROUND obtained a lease to RMG, including a community hoops. The community centre is IfNB. you ALL LOGOSwould HAVE like A TRANSPARENT to contribute BACKGROUND to use one of the grass pitches centre. The facility contains a home to the local veterinary the next edition of ‘BUCKSHAW on the village, that Environ- large hall with a seating capacity surgery at Buckshaw Village. VILLAGE’ get in touch with care Ltd manage along with for up to 200 people, a meeting RMG or pop into the community the pitches it leases from room which seats approximately SPORTS FACILITIES centre and speak to the Estate Chorley Council in Astley 24 people and other facilities Manager, Simon, thank you! Village. Everything is run by including a large kitchen area. Buckshaw is also home to state- the parent volunteers even DISCLAIMER: Although some articles are RMG CMYK.eps RMG WHITE CMYK.eps RMG RGB.eps RMG WHITE RGB.eps RMG BLACK.eps RMG 2-COLOUR.epsof-the art sporting facilities out- RMG CMYK.eps RMG WHITE CMYK.eps RMG RGB.eps RMG WHITE RGB.eps RMG BLACK.eps RMG 2-COLOUR.eps theirNB. Blue background website shown for visual which can beNB. Blue background shown for visual written by RMG, we acceptNB. Blue background no shown for visual NB. Blue background shown for visual purposes only. Not included in file. purposes only.The Not included large in file. hall has a raised stage side. There is a floodlit astroturf purposes only. Not included in file. purposes only. Not included in file. found at www.abjfc.co.uk responsibility for external contributions area and the facility has sports pitch and a basketball court as and information provided by those parties.

Telephone: 0345 002 4444 (Mon-Fri, 8am-6pm) Email: [email protected] Chat online at: rmgliving.co.uk and talk to one of our advisors through our chat service