List of medical facilities/practitioners in

Prepared by British Embassy in

www.gov.uk

The following list of medical facilities/practitioners has been prepared by the British Embassy in Tallinn for the convenience of British Nationals who may require these services and assistance in Estonia. It is provided on the understanding that the British Embassy do not assume or undertake any legal responsibility, to you, or those affected, if you choose to take it into account when instructing a medical facility or practitioner.

Further and alternatively, we cannot accept any liability to any person or company for any financial loss or damage arising from the use of this information or from any failure to give information.

Our aim is to provide our customers with as much relevant information to enable them to make better informed decisions but our lists are not recommendations and should not be treated as such. The list is in alphabetical order.

Updated July 2017

All family doctors, specialist care facilities, dentists etc can be found on the webpage of Estonian Health Insurance Fund

Tallinn

East Tallinn Central Hospital (Ida-Tallinna Keskhaigla) Ravi 18, Tallinn Phone: +3726661900 E-mail: [email protected] www.itk.ee/en

Units:

Ravi unit -Central Hospital Outpatient Clinic, General Emergency Department, Surgery Clinic, Diagnostic Clinic, Women`s Clinic, Eye Clinic (incl outpatient treatment), Clinic of Internal Medicine. Ravi 18, Tallinn

Magdaleena unit -Outpatient Clinic, Centre of Health and Wellbeing, Clinic of Medical Rehabilitation (including Post-Amputation Rehabilitation Centre), Clinic of Internal Medicine (consists of Centre of Rheumatology, Centre of Oncology, the Centre of Allergology-Immunology and the Occupational Healthcare Centre. Pärnu mnt 104, Tallinn

Järve unit -Long-Term Nursing Clinic, Clinic of Medical Rehabilitation. Energia 8, Tallinn

Tõnismäe unit - Outpatient´s Clinic (ear-nose-throat medicine), Women's Outpatient Clinic (gynaecology, reproductive and sexual health), Center of Infertility Treatment. Hariduse 6, Tallinn

This company has told us the following things:

• the hospital provides services for Tallinn, North and Central Estonia • they have English speaking staff, it is also possible to get medical help in Estonian, Russian and Finnish • they specialize in all areas of medical services • they have experience of representing British Nationals • EHIC Cards are accepted; repayment plans are available (European Economic Area (EEA) or Switzerland only) • you will need to pay for treatment if you do not have travel insurance, EHIC card, First Aid is provided according to EU regulations • it’s a public facility • they are affiliated to Estonian Health Insurance Fund

MEDICUM

Medicum in Lasnamäe Punane 61, Tallinn. Registration +372 605 0601 Fax +372 605 0774

Medicum in the city centre ( Medicum) Uus-Sadama 21 (next to Terminal D, in the building of the City Hotel Portus, Floor I in the blue block) Registration +372 881 1300 Fax +372 881 1314

E-mail: [email protected] www.medicum.ee

This company has told us the following things:

 they provide services for Tallinn and Harjumaa  they have English speaking staff  they specialize in all specialist areas of medical services, Family Doctor services  they have experience of representing British nationals  EHIC Cards are accepted; repayment plans are available (European Economic Area (EEA) or Switzerland only)  you will need to pay for treatment if you do not have travel insurance or EHIC card  it’s a public facility  they are affiliated to Estonian Health Insurance Fund

North Estonia Medical Centre (Põhja-Eesti Regionaalhaigla) J.Sütiste tee 19, Tallinn Registration +372 6171049 General enquiries +372 6171300 E-mail: [email protected] www.regionaalhaigla.ee/en

Units:

Mustamäe building (ER, Diagnostics Clinic, Anaesthesiology Clinic, Surgery Clinic, Internal Medicine Clinic, Oncology Clinic and Haematology Clinic). J.Sütiste tee 19, Tallinn

Seewald building ( Psychiatry Clinic) Paldiski mnt 52, Tallinn

Hiiu buildings (Department of Nursing Care and Follow-Up Care Clinic) Hiiu 39 and Hiiu 44, Tallinn

Foorum building (Blood donating unit and dialysis centre of nephrology centre) mnt 5, Tallinn

Ädala building (Blood centre) Ädala 2, Tallinn

Kose building (Department of Tuberculosis of Pulmonology Clinic) Ravila mnt 29, Kose, Harjumaa county

This company has told us the following things:

• they provide services for Northern Estonian region • they have English speaking staff, it is also possible to get medical help in Estonian, Russian, German and Finnish • they specialize in all areas of medical services • they have experience of representing British nationals • EHIC Cards are accepted; repayment plans are available (European Economic Area (EEA) or Switzerland only) • you will need to pay for treatment if you do not have travel insurance, EHIC card, First Aid is provided according to EU regulations • it’s a public facility • they are affiliated to Estonian Health Insurance Fund

Qvalitas Medical Centre

Pärnu mnt 102c Phone +372 605 1500 E-mail: [email protected]

Narva mnt 7 Phone +372 610 9444, 610 9443

E-mail: [email protected]

Ülemiste keskus Lõõtsa 5/Sepapaja 4 Phone: +372 605 1504 E-mail: [email protected]

This company has told us the following things:

• they provide servies in Tallinn, and Pärnu • they have English speaking staff • they specialize in different areas of medical services including Family Doctors • they have experience of representing British nationals • EHIC Cards are not accepted • you will need to pay for treatment • it’s a private facility • they are not affiliated to Estonian Health Insurance Fund

Tallinn Children’s Hospital Tervise 28, Tallinn General Enquiries (also information on patients) +372 697 7113 Registration +372 697 7200 E-mail: [email protected] http://www.lastehaigla.ee/en/

Units:

City Center Childrens Policlinic (Kesklinna Lastepolikliinik) Ravi 27, Tallinn Registration +372 697 7200 E-mail: [email protected]

Childrens Mental Health Centre (Laste vaimse tervise keskus) Tervise 28, Tallinn Registration + 372 678 7400 E-mail: [email protected]

This company has told us the following things:

 they provide services for Tallinn and other parts of Estonia  they have English speaking staff, stall also speak Russian  they specialize in all areas of medical services for children  they have experience of representing British nationals  EHIC Cards are accepted;

 you will need to pay for treatment if you do not have travel insurance, EHIC card, First Aid is provided according to EU regulations  it’s a public facility

 they are affiliated to Estonian Health Insurance Fund

Valvekliinik Pärnu mnt 48a, Tallinn, +372 5911 0909 Mon-Fri 16.00 - 21.00 Sat 12.00 - 16.00 E-mail: [email protected] https://valvekliinik.ee/en/

This company has told us the following things:

 they provide services for Tallinn and Harjumaa county  they have English speaking staff, it is also possible to get medical help in Estonian, Russian, Finnish, Swedish and German  they specialize in gynecology, pediatrics, internal medicine, dermatologist, general practitioner, urgent care 24h  they have experience of representing British Nationals  you will need to pay for treatment even if you have EHIC card  there are no repayment plans available  it’s a private facility  they are not affiliated with any hospital or any other Medical/Pharmaceutical/clinical company

West Tallinn Central Hospital (Lääne-Tallinna keskhaigla) Paldiski mnt 68, Tallinn General enquiries: +372 650 7301 Registration +372 +372 626 1314 E-post: [email protected] http://www.keskhaigla.ee/?lang=en

Units:

Haabersti Health Clinic Õismäe tee 179, Tallinn

Kopli Policlinic Sõle 63, Tallinn

Meremeeste Policlinic Paldiski mnt 68a, Tallinn

Infectious Diseases Policlinic (polyclinic, vaccinations and AIDS counselling) Paldiski mnt 62

Nõmme Health Centre Jaama 11, Tallinn

Pelgulinna Maternity Centre (including Women`s counselling) Sõle 23, Tallinn

Pelgulinna Policlinic Sõle 16, Tallinn

This company has told us the following things:

 they offer services mostly to people in Tallinn and Harjumaa county, but also all Estonia when it comes to gynaecology, nephrology or sclerosis multiplex treatment  they have English speaking staff, medical help is also available in Russian  they specialize in all areas of medical services  they have little experience in treating British Nationals  EHIC Cards are accepted; repayment plans are not available (European Economic Area (EEA) or Switzerland only)  you will need to pay for treatment if you do not have travel insurance, EHIC card, First Aid is provided according to EU regulations  it is a public facility  they are affiliated to Estonian Health Insurance Fund

Tartu

Qvalitas Medical Centre

Tiigi 61b, Tartu Registration +372 731 1950

Turu 2, Tartu Registration +372 731 2260

[email protected] http://www.qvalitas.ee/en/

This company has told us the following things:

• they provide servies in Tallinn, Tartu and Pärnu • they have English speaking staff • they specialize in different areas of medical services including Family Doctors • they have experience of representing British nationals • EHIC Cards are not accepted • you will need to pay for treatment • it’s a private facility • they are not affiliated to Estonian Health Insurance Fund

Tartu University Clinic (Tartu Ülikooli Kliinikum) L.Puusepa 1a, Tartu General enquiries: +372 731 8111 Registration: +372 731 9100 E-mail: [email protected] www.kliinikum.ee

This company has told us the following things:

• they can provide services for Southern Estonia region • they have English speaking staff • they specialize in all areas of medical services • they have experience of representing British nationals • you will need to pay for treatment if you do not have travel insurance, EHIC card, First Aid is provided according to EU regulations • EHIC Cards are accepted; repayment plans are available (European Economic Area (EEA) or Switzerland only) • it’s a public facility • they are affiliated to Estonian Health Insurance Fund

Pärnu

Pärnu Hospital Ristiku 1, Pärnu General enquiries:+372 447 3301 Registration: +372 447 3300 E-mail: [email protected] www.ph.ee

This company has told us the following things:

• they can provide services for Pärnumaa and partially for Läänemaa, Saaremaa and Hiiumaa • they have have English speaking staff, medical help is also available in Estonian and Russian • they specialize in all areas of medical services • they have experience of representing British nationals • EHIC Cards are accepted; repayment plans are available (European Economic Area (EEA) or Switzerland only) • you will need to pay for treatment if you do not have travel insurance, EHIC card, First Aid is provided according to EU regulations • it’s a public facility • they are affiliated to Estonian Health Insurance Fund

Qvalitas Medical Centre Ranna pst 1, Pärnu Registration +372 447 5244 E-mail: [email protected] http://www.qvalitas.ee/en/

This company has told us the following things:

• they provide services in Tallinn, Tartu and Pärnu • they have English speaking staff • they specialize in different areas of medical services including Family Doctors • they have experience of representing British nationals • EHIC Cards are not accepted • you will need to pay for treatment • it’s a private facility • they are not affiliated to Estonian Health Insurance Fund

Ida-Virumaa

Ida-Viru Central Hospital (Ida-Viru Keskhaigla) Tervise 1, Kohtla-Järve Registration +372 33 111 33 E-mail: [email protected] http://www.ivkh.ee/

Units:

Ahtme unit Ilmajaama 12,14, Kohtla-Järve Urgent care + 372 331 1074 General enquiries +372 331 1074

Järve Policlinic (including Long-Term Nursing Clinic, Rehabilitation and Recover Outpatient`s Clinic) Ravi 10, Kohtla-Järve

Sillamäe Policlinic Kajaka 9, Sillamäe

Kiviõli Policlinic Keskpuiestee 36, Kiviõli

This company has told us the following things:

• they can provide services for Ida-Viru county

• they have have English speaking staff, medical help is also available in Estonian and Russian • they specialize in all areas of medical services

• they have no experience of representing British Nationals • EHIC Cards are accepted; • you will need to pay for treatment if you do not have travel insurance, EHIC card, First Aid is provided according to EU regulations • it’s a public facility • they are affiliated to Estonian Health Insurance Fund

Feedback Form for Customers

If you do decide to use any of the medical facilities/practitioners on this list, we would like to hear from you. While there is no obligation on your part to provide feedback on the services you receive, any feedback you can give us is helpful.

Once completed, please return the form to the [Embassy/Consulate] by post to [ADDRESS] or by email to [EMAIL ADDRESS]. Thank you for your help.

1. Name of firm: Name of medical practitioner:

2. Date of contact:

Are any of the details on our list regarding this provider wrong? (e.g. address, telephone number, etc.)

3. What service did you need?

4. Why did you need this service?

Please circle the appropriate boxes below:

(a) If the service provided English speaking services, how would you rate the standard of English?

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(b) How would you rate the professionalism of the staff?

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(c) How would you rate the overall service received?

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(d) How would you rate the value for money?

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5. Do you have any other comments?

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Feedback provider’s name: Tel. No.:

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