May 2021 TABLE of CONTENTS May2021

May 2021 TABLE OF CONTENTS May2021

PUBLIC SAFETY

FIRE-MEDICAL 2

POLICE 9

CITY DEPARTMENTS

COMMUNITY DEVELOPMENT 49

ECONOMIC DEVELOPMENT 54

FINANCE 57

HUMAN RESOURCES 59

HUMAN SERVICE & COMMUNITY VITALITY 62

INFORMATION TECHNOLOGY 68

MARKETING & COMMUNICATIONS 76

PARKS & RECREATION 82

PUBLIC WORKS 86

SPORTS AND TOURISM 93

WATER RESOURCE MANAGEMENT 100

1 Monthly Report for May of 2021 Prepared by Financial Mgmt. Analyst Sr. Jennifer Felton

Operational Staff by Shift (BC & below) Operational Staff on light duty Shift BC Capt Eng FF Total Haz Mat Paramedic Shift BC Capt Eng FF EMS Total A 1 9 9 19 38 6 24 A 1 1 B 1 10 10 24 45 13 18 B 0 C 1 8 11 22 42 8 20 C 0 D 5 6 1 1 13 3 4 40 0 Total 8 33 31 66 138 30 66 Total 1

FY21 Positions Authorized / Actual Sworn Personnel - Actual SFMD Personnel Authorized Actual Department Director / Fire Chief 1 Department Director - Fire Chief 1 1 Assistant Dept. Director / Assistant Chief 2 Assistant Director - Assistant Chief 2 2 Fire Battalion Chief 8 Battalion Chief 8 8 Fire Captain 33 Fire Captain 33 33 Fire Engineer 31 Fire Engineer 31 31 Firefighter 66 Firefighter 66 66 Total 144 Fire Marshal 1 1 Non-Sworn Personnel - Actual Fire Inspector 3.5 3 Administrative Specialist 1 Fire & Life Safety Education Specialist 1 0 Administrative Technician 1 Financial Management Analyst Senior 2 1 Financial Management Analyst Senior 1 Financial Specialist 2 2 Financial Specialist 2 Fire Inspector 3 Administrative Specialist 1 1 Fire Marshal 1 Administrative Technician 1 1 Fire & Life Safety Education Specialist 0 Service Worker 1 1 Service Worker 1 Civilian EMT 15 12 Civilian EMT 12 Civilian Paramedic 17 17 Civilian Paramedic 17 Total 185.5 180 Total 39

Vacant Positions Position Personnel Control Number Beginning Date Fill Date Hours Unit Assignment Fire & Life Safety Education Specialist 101169 07/01/2019 TBD 40 Fire Admin Financial Management Analyst Senior 100084 5/11/2021 TBD 40 Fire Admin Fire Inspector (PT) 101033 TBD TBD 20 Fire Admin Civilian EMT 101065 2/12/21 TBD 56 Operations Civilian EMT 101192 3/13/21 TBD 56 Operations Civilian EMT 101064 3/17/21 TBD 56 Operations

2 Military Leave (ML) / Funeral Leave (FL) / Family Medical Leave (FM) / Paid Medical Leave (PM) / Jury Duty (JD) Personnel Control Number Leave Type Beginning Date End Date Hours Shift 100998 ML 5/14/21 5/15/21 36 A 100220 FL 5/6/21 5/7/21 48 C 100196 FL 5/6/21 5/7/21 48 C 100172 FMLA 5/20/21 5/27/21 96 A 100173 FL 5/3/21 5/3/21 24 A 100190 FL 5/1/21 5/1/21 24 C 101000 FMLA 5/1/21 5/1/21 24 C 100741 FL 5/28/21 5/29/21 48 B 100235 Fl 5/3/21 5/3/21 24 A 100235 FL 5/30/21 5/31/21 48 C 100159 FL 5/22/21 5/23/21 48 B 100223 FL 5/16/21 5/17/21 48 B

Restricted Duty Personnel Control Number Rank Shift Type of Injury Estimated return to full duty Assignments 101061 EMS C Non-Work Related 5/15/21 Off Work 100170 CPT C Work Related TBD Off Work 100174 CPT D Work Related TBD Off Work 100239 BC B Work Related 6/7/21 Off Work Training Assignment Name Description Course Dates Location of Assignment Captain Ryan Flinn Phoenix Fire Academy 2/22/21 - 6/4/21 Phoenix Fire Academy Michael Aguirre Phoenix Fire Academy 2/22/21 - 6/4/21 Phoenix Fire Academy Kristopher Hall Phoenix Fire Academy 2/22/21 - 6/4/21 Phoenix Fire Academy Special Assignment(s) Name Assignment / Position Dates Hours Captain Rick Brown Logistics 2/22/21 - 6/4/21 40 Captain Ryan Flinn RTO at Fire Academy 2/22/21 - 5/6/21 40 Battalion Chief Kevin Spirlong BC302 3/23/20 - 5/3/21 40 Battalion Chief Wade Rogers BC302 3/23/20 - 5/3/21 40 Captain James Ruff Training 5/3/21 - TBD 40 Captain Steven James Tussock-Prescott 5/9/21-05/16/21 40+ Engineer George Reitz Cooper Canyon 5/7/21-5/11/21 40+ Captain Wesley Odom Cooper Canyon 5/7/21-5/11/21 40+ Engineer Mike Naehrbass Cooper Canyon 5/7/21-5/11/21 40+ FireFighter David Heiselman Cooper Canyon 5/7/21-5/11/21 40+ Engineer George Reitz White Tank 5/15/21-5/15/21 40+ FireFighter Luis Caballero White Tank 5/15/21-5/15/21 40+ FireFighter Daniel Anderson White Tank 5/15/21-5/15/21 40+ Captain Kevin Johnston Court House 5/30/21-5/30/21 40+ FireFighter Luis Caballero Court House 5/30/21-5/30/21 40+ 3 Engineer Micahel Naehrbass Court House 5/30/21-5/30/21 40+ Top Incident Types this Month Type of Incident Total ALS EMS (Advanced Life Support) 713 BLS EMS (Basic Life Support) 486 Good Intent / Cancelled 132 Service Call 94 Fire Alarm 74 BLS 962 (Car Accident) 35 ALS 962 (Car Accident) 28 Fires 27 Other Incidents 22 Total 1,611

Total responses by SFMD Apparatus (Does not include cancelled calls) May YTD YTD Unit Change 2021 2021 2020 BC301 45 191 175 9% BC302 3 19 N/A N/A CR301 1 10 161 N/A E301 236 1153 928 24% M301 162 788 645 22% E302 230 1286 1079 19% M302 204 1096 945 16% E303 207 1086 989 10% M303 192 972 854 14% E304 74 404 315 28% T304 9 22 27 N/A L305 / LT305 221 1044 1022 2% LA305 0 27 1073 N/A E305 4 4 42 N/A M305 230 1143 983 16% HM308 14 62 41 N/A E306 182 970 882 10% E307 145 714 534 34% M307 134 686 518 32% U307 8 40 24 N/A E308 195 991 N/A N/A CM301 10 50 25 N/A

Total 2,506 12,758 11,262 13% 4 Automatic Aid Breakdown Aid Dept. May YTD YTD % Type Name 2021 2021 2020 Change

Given (Outside COS) AFMA 51 392 299 31%

Received (in COS) AFMA 75 351 323 9%

El Given (Outside COS) 22 111 121 (8%) Mirage El Received (in COS) 76 306 289 6% Mirage Sun Given (Outside COS) 12 87 83 5% City Sun Received (in COS) 18 96 81 19% City

Total Incidents by COS Council District

Council May YTD YTD % District 2021 2021 2020 Change

#1 Acacia 222 1,147 1,039 10%

#2 Cottonwood 338 1,826 1,666 10%

#3 Mesquite 158 828 694 19%

#4 Mulberry 300 1,287 1,072 20%

#5 Palm 303 1,574 1,473 7%

#6 Palo Verde 141 795 620 28%

Total 1,462 7,457 6,564 14%

Total Incidents Year to Date Comparison 2021 / 2020 Fire May May Incidents 2021 2020 Incident May % of YTD YTD % Type 2021 Incidents 2021 2020 Change Total Fire Incidents 27 35

Fire 27 1.6% 150 107 40% Fires within the COS 21 26 EMS 1,372 79.7% 6,888 5,900 17% Service Call 94 5.5% 553 644 (14%) Fires with property damage 5 13 Fire Alarm 74 4.3% 314 313 0% Total Value of Property $1,008,000 $1,636,002 Good Intent / 132 7.7% 719 680 6% Cancelled Total amount of Property Saved $735,250 $1,369,502 Other 22 1.3% 77 59 31% Property Saved 37% 68% Total 1,721 100% 8,701 7,703 13% 5 Baseline Performance / 1st Unit / Code 3 Inside the COS May of 2021 1st Unit 1st Unit Call Processing 1st Unit Turnout 1st Unit Travel Number Total Response Total Response Incident Time 90th % Time 90th % Time 90th % Area of Time Average Time 90th % Type (Call received (Dispatch to (En route Incidents (Call received (Call received To dispatch) En route) to arrival) to arrival) to arrival) Urban FIRE 12 1:38 1:06 6:33 5:17 8:01

Rural FIRE 9 1:40 1:20 9:43 9:00 15:18

Urban EMS 1,192 1:30 1:14 6:34 5:02 8:26

Rural EMS 62 1:17 1:20 10:06 7:35 12:18

Baseline Performance / 1st Unit / Code 3 Inside the COS Last 12 Months 1st Unit 1st Unit Call Processing 1st Unit Turnout 1st Unit Travel Number Total Response Total Response Incident Time 90th % Time 90th % Time 90th % Area of Time Average Time 90th % Type (Call received (Dispatch to (En route Incidents (Call received (Call received To dispatch) En route) to arrival) to arrival) to arrival) Urban FIRE 153 1:46 1:17 7:03 4:53 9:09

Rural FIRE 48 2:07 1:42 13:03 9:18 16:05

Urban EMS 13,020 1:22 1:16 6:32 5:02 8:25

Rural EMS 810 1:31 1:32 10:22 7:50 12:30

6 SFMD Medic Units Call Volume / May 2021 Total Number of % of calls that Average Potential Unit Arrivals Transports Became Transports Transport Billed Revenue M301 177 133 75% $1,085.81 $144,412.73 M302 219 163 74% $1,072.06 $174,745.78 M303 202 157 78% $1,116.32 $175,262.24 M305 246 182 74% $1,080.82 $196,709.24 M307 139 103 74% $1,111.51 $196,709.24 Total 983 738 75% $1,093.30 $806,858.35

Estimated Ambulance Supply Costs Total Revenue received for ALL SFMD $14,068,028.06 Ambulances as od 5/28/2021)

SFMD Medic Units / Revenue Received Total Revenue invoiced for ALL SFMD $31,888,780.74 Ambulances (11/2/2015 - 5/31/2021)

Estimated Ambulance Supply Costs Total Transport / Medical Supply Costs $739,296.84 For ALL SFMD Ambulances (as of 6/3/2021)

Monthly Overtime Costs / May 2021 Description Code % Hours Rate Costs Wildland Deployment 2912 3011 12% 328 $50 $16,400.00 Constant Staffing Medic Unit Shift 2912 3003 21% 574 $43 $24,682.00 3019 CS Wildland Deployment Backfill 2912 3019 6% 162 $43 $6,987.50 Constant Staffing PTO Vacation 3001 13% 361 $43 $15,523.00 Constant Staffing PTO Sick 2912 3002 20% 558 $43 $23,994.00 Program Instruction 2.1 4014 1% 38 $50 $1,900.00 Other Specify in Notes 2912 3099 4% 110 $43 $4,730.00 Constant Staffing Workers Comp Injury 2912 3005 6% 161 $43 $6,923.00 Remaining OT Codes* N/A 18% 507.5 $43-50 $22,631.00 Total N/A 100% 2,292.5 $43-50 $123,770.50 Reimbursable Lines* N/A 19% 523.5 $43-50 $24,806.50 Modified Total after deducting reimbursable lines N/A 68% 1,363 $43-50 $121,595.00

FY21 Overtime spent compared to fiscal calendar

We are 92% into FY21 & have utilized 76% of the overtime budget.

7 Completed Fire Prevention Inspections Inspection Type This Month Year to Date New Construction in progress 40 139 New Construction Final 33 180 Annual Scheduled Inspection 4 16 Annual School Inspection 0 2 Assisted Living Inspection 7 16 Engine Company Inspections 1 2 Re-Inspections 19 89 Other Inspections 33 248 Total Inspections 137 962

Completed Training Hours Training Category This Month Year to Date Company Training 332 2,078 Driver / Operator 36 103 EMS Training 121 393 Live Fire 13 139 Haz Mat Training 0 74 Officer Training 31 130 Target Solutions Training (Online) 141.25 1,658 Total Hours 760.25 4,575

Training Hours per member per month (Average) This Month Year to Date Training hours divided by operational membership (170)* 4.5 hours 2.5 hours *170 Personnel Include: Captain, Engineer, Firefighter, EMT & Paramedic

May 2021

ACHIEVEMENTS

 Celebrated National Police Week o City Hall and Public Safety Building were lit up blue for the week o Welcomed many local businesses and citizens who brought in goodies and cards for officers  Promoted two Officers to Sergeants o Tyler Johnson and Fred Cuthbertson began Sergeant Field Training effective May 17th

 Presented FX Tactical with a recognition plaque for their support of the Department’s Pink Patch Program  Partnered with GOHS for the Buckle Up Arizona…It’s the Law! Campaign o A traffic enforcement campaign that is based upon high visibility enforcement with a “zero-tolerance” approach towards seat belt and child safety seat usage o Enforcement mobilization ran May 24th through June 6th

PERFORMANCE MEASURES

 See Attached Detailed Activity Report

BUDGET

 FY2021 Overall Budget 71% used through 81% of the fiscal year o FY2021 Personnel 73% used through 81% of the fiscal year o FY2021 Overtime 106% used through 81% of the fiscal year o FY2021 Supplies & Services 59% used through 81% of the fiscal year

1 | Monthly Update 9

PROGRAMS

 Annual Benefit Physical Fitness Test o An annual incentive test that awards 10 additional hours of PTO and an award pin for employees who achieve a superior rating . 23 employees participated in the incentive test  20 employees achieved a superior rating

Citizens and businesses in Surprise continue to send encouragement and

support to the Department via an endless supply of cards, snacks, and goodies!

Thank you cards and Bio One Crime Scene Clean

personal notes continue to Up provided lunch for the pour in from local businesses Department in honor of and residents. National Police Week!

Arrowhead –West Phoenix Pi Beta Alumnae Club generously donated toiletries to our Victim Assistance Unit

2 | Monthly Update 10

11 May 2021

FY2021 Positions Authorized/Actual Recruitment SPD Personnel Authorized Actual Position Name PCN Vacancy Date Hired Date Status Dept. Director - Police Chief 1 0 Police Officer (6 positions) Mult Various Vacant Continuous Asst. Dept. Director/Assistant Chief 1 1 Police Chief 100386 1/11/2021 Vacant Process Completed Commander/Div. Mgr. 4 3 Administrative Specialist 100401 4/19/2021 Vacant In Process Division Manager - Lieutenant 10 7 Police Lieutenant (3) Mult 11/1/2020 Vacant Process Completed Police Sergeant 21 20 Police Policy Analyst (New) 101224 1/1/2021 Vacant Open Police Officer 123 117 Police CSO - Front Desk (New) 101216 3/29/2021 Vacant Open Police Dispatch Manager 1 1 Police CSO - Vehicles 100381 3/17/2021 Vacant Open Police Dispatch Supervisor 5 5 Police CSO - Park Ranger (New) 101229 1/1/2021 Vacant Open Police Disatcher 17 16 Police Dispatcher 100928 4/13/2021 Vacant Open Records Supervisor 1 1 Police Commander 100441 4/8/2021 Vacant Open

Records Specialist 6 6 Police Sergeant 101226 1/1/2021 Vacant Process Completed Records Technician - Lead 1 1 Property & Evidence Supervisor 1 1 Staffing Levels by Division Property & Evidence Technician 2 2 Office of the Chief 5 2% Crime and Traffic Analyst 1 1 Administrative Services 43 Computer Forensics Analyst 1 1 22% Crime Scene Specialist 1 1 Professional Development 22 11% Police Management Analyst - Senior 1 1 Field Operations 100 50% Police Policy Analyst 1 0 Criminal Investigations 30 15% Police Transportation Officer 4 4 5, 2% Animal Control Officer 4 4 Community Service Officer - Park Rang 2 1 Office of the Chief Community Service Officer - Front Desk 3 2 Community Service Officer - Vehicles 1 0 30, 15% Administrative Services Administrative Specialist 3 2 43, 22% Administrative Specialist - Senior 1 1 Victim Advocate 1 1 Professional Development Total 218 200 22, 11% 100, 50% Field Operations Sworn Personnel: 148 Non-Sworn Personnel: 52 Criminal Investigations 12 UCR Summary VS. NIBRS Reporting

Conclusions and Resources

Beginning January 1, 2021, The FBI began requiring crime reporting using the new National Incident-Based Reporting System, NIBRS. This system provides more detailed information about the offenses that occurred during the commission of a crime that was not captured using the Uniform Crime Reporting (UCR) program. Because of this, crime statistics could appear to increase due to the new reporting requirements. A monthly validation processes will be performed by SPD Records personnel in order to ensure the accuracy of each reported incident. All incidents are subject to change upon review.

For additional resources or information, please visit https://www.fbi.gov/services/cjis/ucr/nibrs

UCR Summary NIBRS

Only reports the most serious offense Reports up to 10 Offenses per Incident

Does not distinguish between attempt/completed Distinguishes between attempt/completed

Only records rape data of females Records all rape data regardless of gender

Requires monthly validation by Records personnel Requires monthly validation by Records personnel *Validation process takes approximately 6-8 weeks for completion *Validation process takes approximately 6-8 weeks for completion

13 PRELIMINARY 2021 NIBRS VS. UCR

PRELIMINARY YTD NIBRS PRELIMINARY YTD UCR (Jan-Apr 20 & Jan-Apr 21)* (January – May YTD)

Crimes Against Persons (Condensed) YTD 2020 YTD 2021 % Change Part 1 Crimes YTD 2020 YTD 2021 % Change Homicide 0 0 N/A Homicide 0 0 - Sex Offense 29 28 -3% Rape 14 13 -7% Agg Assault 33 39 18% Robbery 18 7 -61% Other 346 262 -24% Agg Assault 33 34 3% Crimes Against Persons Total** 408 329 -19% Part 1 Violent Crimes 65 54 -17% Violent Crimes Clearance Rate 49% 43% -12% Crimes Against Property (Condensed) Robbery 14 4 -71% Burglary 86 112 30% Burglary 69 63 -9% Theft 779 721 -7% Larceny/Theft/Fraud 696 649 -7% Stolen Veh 9% Stolen Vehicle 60 47 -22% 68 74 Arson 11 9 -18% Arson 12 11 -8% Other 137 99 -28% Total Property Crimes 945 918 -3% Crimes Against Property Total*** 987 871 -12% Property Crimes Clearance Rate 22% 16% -27%

Crimes Against Society**** 359 268 -25% Total Part 1 Crimes 1,010 972 -4%

Total Group A Offenses^ 1,754 1,468 -16% Citizen Calls for Service 17,432 17,575 1% Total Group B Offenses 328 168 -49% Officer Initiated Calls for Service 19,920 16,593 -17%

Citizen Calls for Service 14,139 13,973 -1% Adult Arrest 1,159 885 -24% Officer Initiated Calls for Service 15,750 12,971 -18% Juvenile Arrest 230 170 -26%

Adult Arrest 958 688 -28% Traffic Stops 4,437 4,849 9% Juvenile Arrest 201 142 -29% Traffic Citations Issued 2,013 2,548 27%

Traffic Violations Cited 2,428 2,969 23% 14 Preliminary statistics are valid as of 06/07/21 and subject to change during the monthly report validation process NIBRS VS. UCR (Explanations)

* = There is a six to eight week delay in NIBRS reporting due to the mandatory validation process.

** = “Crimes against persons” using NIBRS includes many other crimes when compared to Part 1 Violent Crimes under UCR.

*** = Crimes against property using NIBRS includes more crimes categories when compared to Part 1 Property Crimes Under UCR.

**** = NIBRS tracks crimes against society (those crimes that negatively affect society) in a separate category. Under the old UCR system, some of these were called "Part 2" crimes.

^ = NIBRS Group A and Group B offenses cannot be directly compared with Part 1 and Part 2 crimes under the old UCR system. (Refer to https://www.fbi.gov/services/cjis/ucr/nibrs for a detailed listing of the offenses and how they are grouped)

15 PRELIMINARY 2021 PROPERTY CRIME

Burglaries by Month Compared to the Monthly Average Monthly YTD% JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL Average CHANGE 12 20 16 23 22 15 18 17 28 12 13 21 2019 217 18 20 29 10 13 14 12 15 16 13 15 8 13 2020 178 15 -18% 20 10 25 21 36 2021 112 22 30%

Property Crimes

250

200

150

100

0 Jul 20 Jan 21 Jun Jun 20 Oct 20 Apr 21 Sep 20 Feb 21 Dec 20 Aug 20 Nov Nov 20 Mar 21 May 21

Thefts by Month Compared to the Monthly Average

Monthly YTD % JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL Average CHANGE

2019 172 129 138 134 158 142 129 121 128 166 142 171 1730 144

2020 205 151 153 132 138 113 109 101 103 161 153 198 1717 143 -1%

2021 159 121 148 144 149 721 144 -7% 16 PRELIMINARY 2021 PART II CRIME

Part 2 crimes are typically those crimes that affect quality of life. The most common Part 2 crimes are alcohol offenses, disorderly conduct, driving under the influence, drug abuse violations, fraud, graffiti, juvenile problems, child abuse, domestic violence, simple assaults, runaway juveniles, vandalism and weapon offenses. Part 2 crimes comprise approximately 67% of total crimes

Total Part 1 and Part II Crimes 700 600 500 400 300 200 100 0

Part II Crimes by Month Compared to the Monthly Average Monthly YTD % JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC TOTAL Average CHANGE

2019 432 371 458 504 432 462 395 423 482 544 490 475 5468 456

2020 445 444 458 407 411 348 363 393 378 380 378 348 4753 396 -13%

2021 340 365 416 369 380 1870 374 -14%17 TRAFFIC COLLISIONS, CITATIONS, DUI’s, ARRESTS

Accidents by Nature Year Fatal Injury Property Hit & Private Non Collisions Collisions Damage Run Party Hit Reportable & Run 2021 1 119 534 114 65 60 2020 2 100 457 93 73 55 DUI Stats DUI Under Minor Total DUI Total DUI Year Ext DUI Agg. DUI Misd. DUI 21 DUI Drugs Consumption Charges Arrests 2021 54 11 127 2 15 3 212 82 2020 69 14 183 9 24 2 301 112 Traffic Enforcement Date Total Traffic Total Traffic Total Traffic Stops Citations Violations May 2021 1416 800 941 May 2020 862 374 449 YTD 2021 4849 2548 2969 YTD 2020 4437 2013 2428 Arrests Year Adult Custody Adult Cite & Total Adult Juvenile Release Arrests Detentions 2021 585 300 885 170 2020 711 448 1159 230 Immigration Inquiries There were 51 immigration inquiries during the month of May 2021 as required by statute. 18 RESPONSE TIMES

Priority 1 calls are those in which there is an imminent danger to Average Total Response Time by Priority life or major damage/loss to property or an in progress or just occurred major felony. These would be of a serious nature or Priority 1 Priority 2 Priority 3 have a degree of immediate personal danger or harm. This includes business and residential hold up and panic alarms. 0:43:12 0:36:00 Priority 2 calls are those in which a crime in progress might result in a threat of injury to a person, or major loss of property or 0:28:48 immediate apprehension of a suspect. These calls are urgent but 0:21:36 not known to be life threatening. This includes traffic accidents with injuries, traffic accidents blocking a roadway residential 0:14:24 panic alarms, business audible hold-up/panic alarms and business silent burglar alarms. 0:07:12 0:00:00 Priority 3 calls are non-emergency requests for service to report Mar 2021 Apr 2021 May 2021 a crime after the fact. This includes audible residential and business burglar alarms and silent residential burglary alarms. Total Number of Calls *Dispatch Time (Start=Call is received; End=First Officer is Priority Priority Priority enroute) 1 2 3 *Officer Response Time (Start=When Officer is enroute to call, Mar-21 90 852 2,089 End=First Officer arrives on scene) Apr-21 102 880 1,973 *Response Time (Start=Call is received, End=First Officer arrives May-21 91 905 2,008 on scene)

Month Priority 1 Priority 2 Priority 3 Ofc. Total Ofc. Total Ofc. Total Dispatch Dispatch Dispatch Response Response Response Response Response Response Mar 2021 0:00:44 0:04:31 0:05:12 0:01:35 0:06:51 0:08:22 0:23:30 0:09:35 0:33:12 Apr 2021 0:00:43 0:04:04 0:04:45 0:01:27 0:06:39 0:08:07 0:24:01 0:09:41 0:33:09 May 2021 0:00:39 0:04:20 0:04:59 0:01:25 0:06:29 0:07:56 0:25:48 0:10:53 0:35:54 19 CRIMINAL INVESTIGATIONS DIVISION

May 2021 Closures Closed by Exceptional Unfounded Tabled Long Form Juvenile Other Unit Arrest Referral Closure

Violent Crimes 1 0 0 3 0 1 13

Special Investigations 0 0 4 12 1 0 18

Property Crimes 10 0 3 26 13 0 40

NRU 3 0 0 1 1 0 10

Total 14 0 7 42 15 1 81

 Total Active Cases includes all cases currently assigned. This includes cases in a “Pending” status which means detectives have requested and/or are waiting for outside resources (e.g., fingerprint analysis, DNA analysis). 2% of total active Violent Crime cases in May 2021 were in a pending status. 1% of total active Special Investigation cases in May 2021 were in a pending status. Less than 1% of total Property Crimes cases in May 2021 were in a pending status.

 Closed cases are all cases closed during the time frame listed on this report.

20 CRIMINAL INVESTIGATIONS DIVISION

Violent Crimes 2020/2021 Total Assigned Cases Total Closed Cases Total Active Cases

100

0 Jun-20 Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 Dec-20 Jan-21 Feb-21 Mar-21 Apr-21 May-21 Property Crimes 2020/2021 Total Assigned Cases Total Closed Cases Total Active Cases

400 300 200 100 0 Jun-20 Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 Dec-20 Jan-21 Feb-21 Mar-21 Apr-21 May-21

Special Investigations 2020/2021 Total Assigned Cases Total Closed Cases Total Active Cases

200 150 100 50 0 Jun-20 Jul-20 Aug-20 Sep-20 Oct-20 Nov-20 Dec-20 Jan-21 Feb-21 Mar-21 Apr-21 May-21

21 CITIZEN PATROL & VICTIM ADVOCACY UNIT

Citizens Patrol

In May 21, 49 Citizens Patrol members worked a total of 2,050 hours, including but not limited to the details below.

Detail Hours Patrol Hours 98 Admin Shifts 86 Special Detail Hours 1,787 Training Hours 84

Special Details include DUI Task Force, transporting of cars and radios, radar trailer, We Care, pawn detail, school details, Strike Force, assistance in Professional Standards, assistance in Records and impound auto details.

Victim Advocacy Unit – May 2021

New Cases: 111 Requests for Services: 105 Total Volunteer Hours Worked: 56

22 ANIMAL CONTROL

Animal Bite Barking All Other Animal Animal Animals turned Incidents Calls Impounds over to County or other Facility AC Surprise 51 275 382 215 325 AC El Mirage 9 2 82 16 23 Surprise Officers 6 118 73 47 0 Total 66 395 537 278 348

Surprise Animal Calls for Service

ANIMAL BITE BARKING ALL OTHER ANIMAL ANIMALS INCIDENTS ANIMAL CALLS IMPOUNDS TURNED OVER TO COUNTY

AC Surprise AC ELM Officers Total

26 1 Arson, Other Residence Uninhabited 2 Fraud 1 Assault, With Firearm 2 Theft from a Motor Vehicle Attempt 1 Assault, Agg Injury 8 Theft from a Motor Vehicle 8 Assault, Simple 8 Theft of Property 2 Burglary from Vehicle 1 Theft of Vehicle Parts 2 Burglary, Non-Res, Unlawful Entry 1 Burglary, Residential Forced Entry 6 Burglary, Residential Unlawful Entry 9 Criminal Damage 2 Graffiti 7 Disorderly Conduct

27 2105020749 On 05/10/2021, Victim was requested by his friend through an email to purchase (2) $100.00 Google Play cards and take a photograph of the numbers on the back of the cards, and email it to him. Victim did as instructed and received an additional email from the same address, and requested (3) more $100 Google Play cards, however, at that time the victim discovered he was being defrauded. A fraud packet was provided and advised to complete and drop off at the Surprise Police Department lobby.

210503892 Between 2230 and 2304 hours on 05/18/2021 a male subject unlawfully discharged a pistol into his left leg fracturing his leg while in his vehicle as reported from the Abrazos Hospital located at 16815 W Bell Road in Surprise, Az. Investigation revealed his 8 year old brother and 1 year old daughter were in the vehicle at the time of the negligent discharge. He was also reportedly intentionally discharging his firearm for practice within city limits somewhere in the area of N 219th Avenue and W Sun Valley Parkway in Surprise, Az.

30 1 Cont. Substance / Possession 1 Forgery 2 Disorderly Conduct 4 Fraud 1 Robbery 2 Theft from a Motor Vehicle 3 Theft of Property 1 Theft, Shoplifting 1 Theft, of a Motor Vehicle 1 Theft, Vehicle, Other Type

31 210504719 On May 22, 2021 unknown suspect contacted the male victim and convinced him to provide his debit card, credit card, and social security number as the suspect was posing as an Amazon employee.

210501852 On 05/09/2021 between 1925 hours to 1935 hours, an unknown suspect described as a white male, approximately 602, thin, muscular, wearing a tank top and gym shorts told a male victim to step out of his 2007 Mazda 6 and subsequently stole the vehicle from Burger King, 14535 W Grand. The suspect was with two other Hispanic males wearing gym clothes however those subjects did not participate in the theft of the vehicle. The suspect left on Grand Ave in an unknown direction.

34 3 Assault, Agg Injury 1 DUI Alcohol or Drugs 8 Assault, Simple 2 Fraud 2 Burglary, Non Residential Forced Entry 2 I.D. Theft 2 Controlled Substance / Possession 1 Intoxicated Person 4 Criminal Damage 1 Robbery 1 Criminal Damage Graffiti 1 Sex Offense 6 Disorderly Conduct 3 Theft from a Motor Vehicle 6 Theft of Property 3 Shoplifting 3 Theft of a Vehicle 2 Weapon Offense

35 210500553 On Tuesday, May 4, 2021, at about 0112 hours, Officers responded to the area of 16200 W Lisbon Lane, Surprise, AZ, in reference to a robbery. A female parent reported that her son, had just been robbed while trying to conduct the sale of an Apple iMac computer in front of their residence. The suspect vehicle was described as a loud red Ford Mustang occupied by two Hispanic males; one appearing to be in his mid to late teens, and the other appearing to be in his early to mid twenties. Computer was being sold for $500.00. No injuries and no weapons suspected or displayed. No video surveillance available.

210506674 Between the hours of 2100 on 5/30/21 and 1135 on 5/31/21, an unknown suspect stole a 2011 Subaru Impreza belonging to a male victim while it was parked at 15400 W Waddell Rd.

38 1 Assault, No Weapon, Agg Injury 7 DUI Alcohol or Drugs 12 Assault, Simple 3 Fraud 1 Burglary from vehicle 1 Recovered Stolen Vehicle 2 Burglary, Non-Res, Unlawful Entry 1 Robbery 1 Burglary, Residential Forcible Entry 1 Sex Offense 2 Burglary, Residential Unlawful Entry 10 Theft from a Motor Vehicle 8 Controlled Substance / Possession 16 Theft of Property 17 Criminal Damage 1 Theft, Shoplifting 7 Disorderly Conduct 8 Theft of Motor Vehicle Parts 7 Theft of a Motor Vehicle 3 Weapons Offense

39 210504230 Complainant/Victim stated he believes his daughter may have taken his vehicle while she was visiting her mother at the address sometime between the times of 1800 hours, 05/17/21 and 0700 hours, 05/18/21.

210503342 On 05/06/21 at approximately 0212 hours, unknown Hispanic male committed Robbery against a female victim as he used forced to take her car keys and subsequently stole her vehicle. Her vehicle was subsequently located and recovered at 12914 W Tara Ln unit #4. At the time of this report the suspect is unknown.

210502650 On 05-13-21 at approximately 1100 hours, a male subject alleged another Male assaulted him by poking his finger in his chest, spitting on him, and pushing him. Two related females said they witnessed the altercation. Both parties advised they did not start the fight and both Advise it was the other person’s fault. No one was willing to aid in prosecution.

42 5 DUI Alcohol or Drugs 1 Alcohol Offense 2 Fraud 12 Assault, Simple 1 I.D. Theft 4 Burglary, Non Residential Unlawful Entry 1 Organized Retail Theft 5 Burglary, Residential Unlawful Entry 2 Sex Offense 5 Controlled Substance / Possession 1 Sexual Assault 1 Credit Card / ATM Fraud 3 Theft from a Motor Vehicle 9 Criminal Damage 12 Theft of Property 10 Disorderly Conduct 28 Shoplifting 2 Theft of Vehicle Parts 3 Theft of a Motor Vehicle 1 Weapon Offense

43 210403083 On 04/16/21 at 0650 hours a victim advised she parked her vehicle secured in her driveway of her home overnight 04/15/21 after 1700 hours. On 04/16/21 after 0600 am unknown suspect had taken the vehicle without permission. The victim reported having only one set of keys with her. At this time there are no witnesses, no suspects, vehicle entered NCIC/ACIC. Case Closed.

210404347 On February 19th, 2021 an unknown male possessing a fraudulent identification card changed a telephone number on the victim's business account resulting in $49,579.41 worth of fraudulent checks being written. Case originated in La Verne, California and was forwarded to us for investigation.

210406131 On 04/30/2021 at approximately 2341 hours a female subject reported being choked by her boyfriend after an argument earlier in the evening. The male subject left the residence prior to police arrival. Photos of the marks on the females neck were taken. She was provided with a VRF and domestic violence information. A file stop will be placed on the male subject for questioning.

46 1 Assault, Agg Injury 2 DUI Alcohol or Drugs 1 Assault, Police No Serious Injury 2 Fraud 1 Assault, Agg. Other Weapon 4 Sex Offense 5 Simple Assault 14 Theft from a Motor Vehicle 3 Burglary, Non Residential, Unlawful Entry 7 Theft of Property 1 Burglary, Residential, Unlawful Entry 2 Shoplifting 1 Credit Card / ATM Fraud 6 Theft of Motor Vehicle Parts 5 Criminal Damage 2 Theft of a Motor Vehicle 4 Disorderly Conduct 2 Weapon Offense

47 210505146 On 05/24/2021 at approximately 1725 hours, a male victim turned in a fraud packet to the Surprise Police Department. He stated that a male out of Chicago who he had do his taxes took all his tax return money amounting to approximately $65,000.00. The victim also never received his documentation back from the suspect. The victim reported this with the IRS however did not have the incident number at this time. Further investigation required.

210505368 On 05/25/2021 at approximately 2053 hours, a male suspect assaulted an ATF Federal Agent while at N. La Cometa and W. Country Gables Dr. The suspect committed assault after the special agent verbally identified himself as a federal agent and visually identified himself by holding his ATF Federal credentials and ATF badge in sight and the suspect slapped the agents hands which caused him to drop his credentials and badge. The agent did not sustain any visible or physical injuries.

Community Development Department

ACHIEVEMENTS

City Council Items  May 4, 2021  (District 3) Approval of Parcel A entitled, “Sycamore Farms (Paradisi) – Parcel A”, for a property generally located south of the southeast corner of Cactus Road and Cotton Lane in the Sycamore Farms PAD

 (District 3) Approval of Parcel B entitled, “Sycamore Farms (Paradisi) – Parcel B”, for a property generally located south of the southeast corner of Cactus Road and Cotton Lane in the Sycamore Farms PAD  (District 3) Approval of Parcel E entitled, “Sycamore Farms (Paradisi) – Parcel E”, for a property generally located south of the southeast corner of Cactus Road and AZ-303 in the Sycamore Farms PAD  (District 3) Approval of Parcel F entitled, “Sycamore Farms (Paradisi) – Parcel F”, for property generally located south of the southeast corner of Cactus Road and AZ-303 in the Sycamore Farms PAD

 (District 6) Approval of the Final Plat entitled “Final Plat Homestead at Marley Park Phase 4 & 5 Parcel 2” generally located on the northeast corner of Bullard and Sweetwater.  (District 3) Approval of the Final Plat entitled “Waddell Square “A Replat Lots 1B and 1D Waddell Square” located generally north of Waddell Road and west of Reems Road  (District 1) Approval the Final Plat entitled, “Final Plat of Rancho Mercado Parcel A2”, a property generally located on the northeast corner of McMicken Way and 147th Avenue in the Rancho Mercado PAD  (District 3) Approval of the replat entitled “Toll at Prasada, Phase 2 Unit F & C AMENDED”.  (District 3) Approval of a rezoning of approximately 1.01 acres of property located north of Waddell Road and west of Reems Road from Community Commercial (CC) to Community Commercial with a Planned Unit Development (CC-PUD) Overlay

 (District 6) Approval of an easement grant to Southwest Gas at the SPA1 Wastewater Treatment Facility near Cactus and Litchfield.  (District 1) Acceptance of a sewer line easement from LS Tyler Investments, TK Cowley Investments, Grape Ape Investments, San Felipe Neri Investments, Arete Capital, SCM Hansen, SCM- Zaharis, SCM Pendleton,

Community Development Department

Allen-Cowley Living Trust, and SCM Woolley, near 159th Avenue and Happy Valley Road.  (District 1) Acceptance of a water line easement from LS Tyler Investments, TK Cowley Investments, Grape Ape Investments, San Felipe Neri Investments, Arete Capital, SCM Hansen, SCM- Zaharis, SCM Pendleton, Allen-Cowley Living Trust, and SCM Woolley, near 159th Avenue and Happy Valley Road.  May 18, 2021  (District 4) Approval of the Final Plat entitled, "Sahuaro Place" subdividing an approximately 1.050 acre property into four parcels, generally located north of Greenway Road and east of Dysart Road, in the Surprise Heritage District Residential Overlay (SHD-RO) zoning district.  (District 6) Approval of the Final Plat entitled, Litchfield Self Storage”, subdividing an approximately 24.757 acre property into two parcels generally located on the northwest corner of Litchfield Road and Sweetwater Avenue in the Marley Park PAD  (District 1) Approval of an annexation of an approximately 5.38 acre property known as Enclave III at Paloma Creek, generally located east of 155th Avenue and south of Frontier Drive; Ordinance # 2021-08  (District 1) Approval of a rezone of 4.98 acres from Residential Ranch (RR) to Residential Medium Density with a Planned Unit Development Overlay (RM-9 PUD) amending development standards and limiting residential density to 4.01 dwelling units per acre for Enclave II at Paloma Creek, generally located south of the Frontier Road alignment and west of the 155th Avenue alignment; Ordinance # 2021-04  (District 1) Approval of a rezone of 5.38 acres from Residential Ranch (RR) to Residential Medium Density with a Planned Unit Development Overlay (RM-9 PUD) amending development standards and limiting residential density to 3.90 dwelling units per acre for Enclave III at Paloma Creek, generally located south of the Frontier Road alignment and east of the 155th Avenue alignment;  (District 1) Approval of a Preliminary Plat entitled, "Asante Unit 2.1 & 2.13" and dated February 5, 2021, an approximately 49.94 acre property generally located north of Asante Boulevard and west of 163rd Avenue in the Asante PAD  (District 1) Approval of the Preliminary Plat entitled, “Hometown Surprise at Austin Ranch II, Parcel E”, dated February 4, 2021, an approximately 60.47 acre property generally located on the southeast corner of Deer Valley Road and Citrus Road  (District 1) Approval of a Preliminary Plat entitled “North Copper Canyon Parcels 2, 3, and 4”, dated February 8, 2021, an approximately 139.67 acre property generally located west of Citrus Road, between Pinnacle Peak Road and Norwich Drive

Community Development Department

Planning and Zoning Commission Items  May 6, 2021

 (District 6) Approved the Conditional Use Permit for a new Self-Storage Facility, and Site Plan entitled “Site Plan for Litchfield Self Storage”, date received March 10, 2021, subject to stipulations “A” through “F”

 (District 4) Approved the Conditional Use Permit for a Recreational Vehicle Storage Facility, and Site Plan entitled “Wanderland RV Storage”, dated March 4, 2021, subject to stipulations “A” through “E”

 (District 6) Approved the Site Plan for Skyway Commons Phase II Building C, subject to stipulations “A” through “E”

 (District 3) Approved the Site Plan entitled, “Zanjero Trails Commercial” for a property generally located at the northwest corner of Perryville Road and Peoria Avenue, subject to stipulations “A” through “D”

 (District 6) Approved the Site Plan for Rio Glass & 132nd Avenue, subject to stipulations “A” through “E”

 (District 3) Disapproved the Conditional Use Permit for Quick Quack Car Wash at Sierra Montana because of noise concerns.

 May 20, 2021  (District 1) Approved the Conditional Use Permit for a Vehicle Fueling Station, Drive-Through Facility, and Site Plan entitled “Site Plan Asante Retail Center” subject to stipulations “A” through “E”

 (District 1) Recommended approval of the Preliminary Plat entitled “Desert Oasis”, dated February 22, 2021, subject to stipulations “A” through “D”

Community Development Department

PERFORMANCE MEASURES

Community Development Monthly Report May 2021 May‐21 Apr‐21 Mar‐21 Feb‐21 Jan‐21 PLANNING Design Review Number of Concept Meetings Held 13 12 15 6 8 Number of Due Diligence Meetings Held 66554 Design Review Cases Received & Routed 17 23 22 24 16 Design Review Resubmittals Received & Routed 40 47 59 42 46 Approval Letters Sent 3319201614 Entitlements Approved Preliminary Plat 4 4 0 1 2 Final Plat 106498 Re‐Zones 33031 General Plan Amendments 0 0 0 0 0 Annexations 1 0 0 0 0 PAD Amendments 0 0 0 0 0 Site Plans 62331 Conditional Use Permits 2 0 0 2 1 PERMITTING Residential Single Family Residence 272 325 309 201 188 All Others 516 371 452 333 290 Commercial New Construction 16 20 23 15 22 Square Footage 83,252 4,992 41,460 3,576 8,526 Valuation $ 6,464,545.72 $ 622,325.67 $ 3,231,361.92 $ 590,782.80 $ 2,791,723.21 Tenant Improvement 31 15 21 12 12 Square Footage 82,598 29,823 41,058 25,731 6,927 Valuation $ 3,090,866.05 $ 1,706,802.53 $ 5,008,146.20 $ 2,299,708.00 $ 931,524.00 PLAN REVIEW Total Early Reviews 431 323 311 209 362 Percentage Early Reviews 24.53% 18.55% 17.72% 17.08% 28.75% Total On Time Reviews 1,319 1,393 1,423 997 885 Percentage On Time Reviews 75.07% 80.01% 81.08% 81.45% 70.29% Combined Early and On Time Reviews 1,750 1,716 1,734 1,206 1,247 Combined Percentage 99.60% 98.56% 98.80% 98.53% 99.05% Total Late Reviews 7 25 21 18 12 Percentage Late Reviews 0.40% 1.44% 1.20% 1.47% 0.95% Total Reviews 1,757 1,741 1,755 1,224 1,259 BUILDING INSPECTIONS Total Inspections 4,258 4,469 4,421 4,162 3,540 CODE ENFORCEMENT Cases Opened 382 434 447 401 344 Inspections 1,800 1,960 1,948 1,658 1,654

Community Development Department

BUDGET

FY21 Revised ALL FUNDS FY21 Actuals % Used Budget 11 ‐ Personnel Services 4,519,100 3,757,892 83% 12 ‐ Supplies 77,200 41,365 54% 13 ‐ Services 1,176,500 465,035 40% 14 ‐ Capital 1,656,600 102,233 6% Grand Total 7,429,400 4,366,525 59% *Personnel Services includes Overtime amounts presented below. OVERTIME 51,400 40,811 79%

REVENUE FY21 Revised Collected/ GENERAL FUND % Collected Budget Recognized 42211 ‐ Current Planning 663,000 1,213,015 183% 42321 ‐ Inspections 3,463,800 8,242,129 238% 42411 ‐ Development Services 1,627,100 5,213,289 320% 42611 ‐ Code Enforcement 21,100 15,491 73% 42711 ‐ Transportation Planning ‐ ‐ 0% 5,775,000 14,683,925 254%

FY21 Revised Collected/ GRANTS % Collected Budget Recognized 42711 ‐ Transportation Planning 181,200 ‐ 0% 181,200 ‐ 0%

53 May 2021

ACHIEVEMENTS & ACTIVITIES

o AZPROSUITE Ribbon Cutting (Pictured Below) – 5/3 o GPEC Virtual Washington DC Day – 5/4 o WESTMARC Economic Development Summit – 5/11 o Tech Triangle Talk – 5/11 o California Pools & Landscape Ribbon Cutting – 5/14 o WESTMARC Economic Development Committee Meeting – 5/20 o Canada Arizona Business Council – Infrastructure – 5/21 o AZ Big Media “2021 Most Influential Women” Photoshoot and Interview – 5/25 o Mayor’s Business Roundtable – 5/27

CITYWIDE BUSINESS UPDATES NOW OPEN!

AZPROSUITE | 15331 W Bell Rd #312

B&B Appliance | 12525 W Bell Rd

California Pool & Landscape | 15240 N Cotton Ln #104

COMING SOON: UNDER CONSTRUCTION: FEATURED PROJECTS UNDER REVIEW: BadAZ Axes & Axescape Room Ally Pediatric Therapy Granite Falls Restaurant Permit 16630 W Greenway Rd 13700 N Dysart Rd 15955 W Clearview Blvd Goodyear Chiropractic Contractors Steel Company Kentucky Fried Chicken Permit 15411 W Waddell Rd 11040 N Solar Canyon Way 15154 N Cotton Ln Surprise Angels Gymnastics Crumbl Cookies Over Easy Permit 11304 N Dysart Rd 13983 W Waddell Rd #100 14345 W Bell Rd The Learning Experience Quick Quack Carwash Springhill Suites by Marriott Permit 15351 W Cactus Rd 13541 N Litchfield Rd NEC Elm St & 144th Ave United Construction Group The Toast Craft Kitchen & Cocktails Superstar Car Wash Express Permit 13784 W Desert Cove Rd 17058 W Bell Rd #104 NEC W Waddell Rd & Cotton Ln

May 2021

CITYWIDE BUSINESS UPDATES

MAYOR’S BUSINESS ROUNDTABLE The Spring Edition of the 2021 Mayor’s Virtual Business Roundtable this month was a success! Four extremely special local businesses were part of the Mayor’s event and discussed their experiences and successes related to opening and operating a small business in Surprise. Business leaders who participated included: Ben Smith and Marina Portillo, Fine Fittings; Daniel Villa, V Jewelers; Karin York, Spencer’s Place; Victoria Conner, Infinity Floral. The Economic Development Department wishes to thank Mayor Skip Hall for welcoming and facilitating this important discussion! Watch the roundtable at https://surprisetv.surpriseaz.gov/index.php/watch?v=_zT3TAN-61M

THE 2021 SURPRISE RETAIL SURVEY RESULTS ARE IN! With more than 5,100 responses, the City of Surprise annual Retail Survey results are now available! The top- most desired restaurant this year was the Cheesecake Factory, and the top-desired retailer was Hobby Lobby! At the local level, the community voted their top local favorite restaurant as Vogue Bistro, and their favorite local retailer was Son Glow Boutique! Make sure to check out the full survey results at www.surpriseaz.gov/retailsurvey!

AZ TECHCELERATOR o New Member: Calibrated Benefits (tenant) . Calibrated Benefits aligns with business owners looking to advance their small businesses by creating an overall simplified experience in healthcare benefits and enrollment experiences via technology, growth, consulting and business education. Calibrated Benefits works on new resources everyday by reinventing HR and Benefit Roll Out Technology that simplifies processes. o 4 New Members . 1 Tenant (listed above) . 1 Beehive . 2 Affiliates o AZTC Hosted Meetings/Workshops (Webinars): . Creating Awesome Explainer Videos – 5/6 . Tenant Meeting – 5/13 . Online Reviews – 5/20

WORKFORCE DEVELOPMENT o Ottawa University . OUAZ wrapped up their spring semester at the end of May, with students heading home for the summer o #WorkforceWednesday Weekly Social Media Campaign continued

MARKETING & EVENTS o Social Media Events/Campaigns: . 2021 Surprise Retail Survey closed on Sunday May 9th , with winners announced May 14th . Pita Jungle brought their food truck to excited Surprise residents May 8th & 9th!

May 2021

PERFORMANCE MEASURES

Business Attraction April May June GPEC/ACA 7 8 LEADS Cold Call & Broker Led 10 7 Site Visit 4 4 PROSPECTS Negotiations 4 2 PROJECTS Under Review 6 6

Retention & Expansion April May June BR&E Outreach 75 50 Community Job Postings 58 70 AZTC Hosted Webinars & Videos 4 3 AZTC/ Global Concierge Inquiries 13 11

BUDGET at 92% of the Year

OVERALL BUDGET / YTD

Used Remaining

Remaining 26%

Used 74%

Questions? Contact us: [email protected] | www.facebook.com/SurpriseEconDev/ | www.twitter.com/SurpriseEconDev

Finance Department

ACHIEVEMENTS

 A public hearing was held for the adoption of the City’s FY2022 Tentative Budget. The tentative budget sets the City’s maximum expenditure limit in the amount of $486 million as adopted by City Council.

 Anita Dandurand has been promoted from a Procurement Technician to a Senior Procurement Officer and Alli Christie has been promoted from a Customer Service Representative to an Accounting Specialist. PERFORMANCE MEASURES

April May June 4th Quarter Total Accounts Payable Amount Amount Amount # of # of # of Amount # of Activity Trans. Trans. Trans. Paid* Trans. Paid* Paid* Paid* ACH/Check/WIRE 11.63$ 1,300 $ 11.30 1,529 $ 22.93 2,829 Purchasing Cards $ 0.29 987 0.04$ 189 $ 0.33 1,176 *in millions

4th Quarter Cashier Activity April May June Total Cashiering Transaction Revenue* $ 22.76 $ 17.75 $ 40.51 # of Business Licenses Processed 113 88 201 *in millions

4th Quarter Procurement Activity April May June Total Procurement Assistance Requests 114 154 268 Contracts/Agreements Entered into Munis 18 31 49 (Existing & New) Purchase Orders Processed 57 66 123 Formal Solicitations in Process or Completed 2 5 7 Informal Electronic Solicitations Processed 6 9 15 Sale of Surplus Property $ 153,407 $ 139,940 $ 293,347

Finance Department

4th Quarter Utility Billing Activity April May June Total Auto-Pay Payments Received 10,363 14,380 24,743 Paperless Bills Issued 13,775 20,129 33,904 Text Notification Messages Sent 2,847 5,298 8,145 Text Message Payments 184 299 483 Utility Calls Received 6,450 6,085 12,535 Customer Move-in/out 2,192 1,804 3,996 New meter Installs 174 141 315 Utility Bills Issued 55,057 55,735 110,792 BUDGET

PROGRAMS

. The FY2022 budget process is nearly complete. A public hearing will be held in June for the adoption of the final budget and the Truth in Taxation followed by adoption of the property tax levy.

. Staff is coordinating the review of an application to form a Community Facilities District (CFD) within the City.

Human Resources Department

ACHIEVEMENTS

. Worked with Fire-Medical creating MUNIS efficiency. Added activity codes to charge appropriate ORG codes for Fire Inspectors when working Special Events. Previously, a journal entry was necessary to move funds. . Open Enrollment for FY22 was successfully executed with: 25 Roadshows with 201 employees in attendance; 71% total employee enrollment completion; 23 employee migration into the EPO plan from other plans and 8 employee enrollment migration out of the EPO plan into other plans. . Successful conducted executive recruitment for Police Chief including overseeing police industry panel, director’s panel, and City Council and city staff meet and greet. . Update on FY21 annual performance evaluations: 15 of 822 annual evaluations (99%) have been completed. . Created field in Munis to track employee telework agreements. . Developed new Performance Improvement Plan (PIP) template along with training resources for supervisors to roll out city-wide. . Celebrated the retirement of team member Cathy Fidler, HR Specialist.

PERFORMANCE MEASURES

Recruitment and Selection May 20 May 21 2020 to Date 2021 to Date

Number of Recruitments 7 23 36 108 Applications Processed 450 2069 3701 7420 Job Offers Extended 2 29 66 193 Average Days to Fill* 63 * 63 41 *Average days to fill = Posting open date to offer date. N/A = no jobs posted and offers made in the same month.

Training and Development May 20 May 21 2020 to Date 2021 to Date

New Employee Orientation (NEO) 2 2 7 10 Expanded NEO (E-NEO) 0 1** 2 5 Employee Engagement* 0 0** 6 0 Compliance 1 0 6 2 Skill Based 0 0** 0 0 *Employee Engagement trainings also includes new employee City Tour and Supervisor & Manager series trainings **Non-Compliance Trainings impacted due to COVID-19

Human Resources Department

Front Desk Administration May 20 May 21 2020 to Date 2021 to Date

Inbound Phone Calls 385 553 2,003 2,400 Employment Verifications 38 32 197 237 Fingerprint Records 0* 16 41* 133 *Reduced due to COVID-19 Hiring Freeze other than non-essential positions.

Other May 20 May 21 2020 to Date 2021 to Date Position Changes 2 2 4 9 Job Evaluations &/or Market Analysis 0 2 7 16 Starting Pay Analysis 2 4 11 24 JIMS Responses (other city requests) 7 7 65 31 Comp/Benefit Surveys 3 5 13 26 (data for other cities)

MUNIS/HRIS Processing May 2020 May 2021 2020 to Date 2021 to Date

Benefit Changes (New Hires & QLE’s) 7 18 90 80

Salary Changes/Other Personnel 55 38 120 316* Action Changes

Leaves N/A 13 N/A 58 (Tracking in Munis started December 2020)

Full-time regular hired/re-hired 2 11 32 44 Part-time regular hired/re-hired 0 0 0 0 Temporary hired/re-hired 0 11 32 123

*Increase due to Minimum Wage updates. 2020 updates completed in December 2019. 2021 updates completed in January 2021.

Attrition (Full-time Regular) Resignations 8 7 22 37

Retirements

Planned (regular retirement) 0 1 6 13

Unplanned (disability retirement) 0 0 0 0

Human Resources Department

BUDGET

List primary budget status: fiscal year-to-date

. Overall budget 80% used through 92% of the year

PROGRAMS

. Families First Coronavirus Response Act (FFCRA): Actively managing 5 accepted cases . FMLA: Actively managing 10 Continuous and 23 Intermittent cases . ADA: Approved (1) Accommodation Request for Finance. Currently, there are (3) requests pending for Police. . Disability Application (PSPRS): (1) Accidental Disability application approved effective 05/12/2021. . Facilitated (2) PSPRS Meetings; one for Fire and one for Police. Approved (1) Disability Retirement Benefit for a Police Officer.

Human Service & Community Vitality Department

ACHIEVEMENTS • HSCV welcomed a new team member in the month of May. Janae Mitchell came on board as the new Neighborhood Services Senior Program Coordinator. • Neighborhood Services Housing Rehabilitation Coordinator, Yvonne Lopez, completed the 8-session course for CDBG Fundamentals. • Neighborhood Services Program Coordinator, DeAnn Blandford, completed the 8- session HOME Monitoring Series through HUD. • The Senior Center office doors opened on May 3rd, 2021. Staff is welcoming new and previous members to sign up for their memberships and in- person meal program. 173 memberships have been processed. • In-person instructor-led fitness classes began May 3rd,at the Villanueva Recreation

center, with classes averaging 25 participants a day. • COVID Response - The drive-thru Congregate Meal service ended on Friday, May 21st, with 1,304 meals served in May. In-person meals began May 24th, with 96 meals served. • COVID Response - The Surprise CAP office assisted 51 households in Surprise and El Mirage with rental and utility assistance, mostly Emergency Rental Assistance for residents impacted by COVID 19. $336,000 in emergency rental and utility assistance was expended in the month of May. • The Surprise Resource Center met with American Legion Post 94 in regards to the Veterans Success Center. We discussed a possible partnership for referrals and the Legion's ability to assist with financial crisis for Veterans that do not qualify for City of Surprise CAP assistance. • The Surprise/El Mirage CAP was on-site at the El Mirage Senior Village on Thursday, May 27th, completing 18 intakes for utility assistance for senior residents. • Surprise Resource Center provided heat refuge and hydration station to 23 duplicated individuals in the month of May as a partner with the MAG Heat Relief Network.

Human Service & Community Vitality Department

PERFORMANCE MEASURES Neighborhood Services May FY YTD HUD CDBG Funds Drawn $52,281.87 $954,774.89 HUD HOME Tenant Based Rental Assistance (TBRA Units 0 (new) 22 Occupied) Total Cost $ - $188,586.18 HOME Funds Drawn down $27,094.29 $116,780.87 CARES Housing Stability N/A Applications Approved 20 (exhausted) Total Cost $6,769.23 $148,572.06

Resource Center Totals May FY YTD Total Individuals served 1,095 12,096 Information & Referral 59 477 Trainings/classes/support groups 0 24 Volunteer Hours 58 1,668 Workforce Development Assistance 22 473 Emergency Food Boxes (St. Mary's) 9 393 NW Region I-HELP - New Guests 7 46 NW Region I-HELP – Bed-nights 137 1,522 Benefit Assistance (AmeriCorps Veterans, Benevilla, SHIP, SVdP, WIC, Eve's Place, New Leaf, New Life, VITA, TBRA, 838 5,032 Weatherization, Homeless Services, Financial Coaching)

Senior Services May FY YTD Total Active Participants 123 (new) 224 Meals Served 1,400 25,784 Special Interest Classes 17 343 Special Interest Class Participants 34 760 Wellness Calls | Emails 89 14,123 Fitness Memberships 50 50

Community Engagement May FY YTD Surprise Day of Service 1 14 Number of Attendees 35 510

Human Service & Community Vitality Department

BUDGET • Overall budget 66.9% used through 88.5% of the year • Grants 70.9% used through 88.5% of the year

PROGRAM • A daily staff-led activity is held immediately after lunch at the Senior Center. • Staff at the Senior Center is preparing the fitness room for reopening in mid-June. 2 new machines have been purchased, and all machines have been serviced. • HSCV Community Engagement Partner attended the annual Day of Prayer Celebration on May 6th. • HSCV outreach meetings with the following local organizations: VetLink Foundation, Dementia Friends of Arizona, Dementia Friendly Surprise Action Team, SciTech Institute, Banner Sun Health, Dementia Friends, Surprise Community Outreach, Partnerships & Grants Meeting, Gaines Youth Ballfield Dedication, Stand-Down planning event, SYC retreat planning, and City Court staff. • Hosted the first meeting of the 2021 Surprise SciTech Festival Advisory Committee. The Surprise SciTech Festival is scheduled for Saturday, November 6th. • Staff completed training on Coping during COVID: Strategies on Managing Stress for Faith and Community Organizations, Emergency managers, and First Responders by the Department of Homeland Security, Center for Faith-Based and Neighborhood Partnerships. • A Surprise Day of Service was held on May 23rd at the St. Mary's Foodbank, which brought together 35 volunteers. • HSCV Community Engagement Partner completed the Dementia Friends Champions training and shared two Community Resource email updates to HSCV partners. • The VDHS Commission received a presentation overviewing the expansion of the West Valley Veteran Success Center. The center provides greater access to Veterans and their families in need of resources or benefits navigational services. • The VDHS commission began exploring a recognition program for individuals and organizations that go above and beyond the call of duty to serve the community.

Human Service & Community Vitality Department

Preliminary thoughts were shared on the potential structure of this program, and the staff was tasked with researching similar programs. • The final design for the art at the site of the Public Safety facilities was unanimously approved by the Arts Commission. The design depicts variations of the state flower, the Saguaro Blossom, in patterns that will adorn the perimeter wall of the new facilities.

• The Arts & Cultural Advisory Commission held their first review of Arts & Culture Grant Program applicants. The commission's recommendations will be presented to City Council on June 15th and are subject to Council approval. The recommended awards are as follows: o HeARTsy Adaptive $7,000 o WHAM $2,000 o West Valley Chorale $1,000 • The Surprise Resource team worked the two shower-trailer homeless outreach events at Salvation Army in May. These events not only offer showers but medical care, animal care, shelter services, and other resources to individuals experiencing homelessness. • Volunteer Income Tax Assistance (VITA): During May, VITA wrapped up the tax year 2020 at the Surprise Resource Center. The volunteers completed 65 tax returns with an estimated refund total amount of $83,198 in the month of May. The VITA site at the Surprise Resource Center totals for tax year 2020 are: o 808 returns completed o $1,019,789 estimated in Federal refunds • Lutheran Social Services, NW I-HELP provided 137 bed nights to homeless IHELP Bed Nights participants in the month of May. I-HELP recently increased their capacity to offering 157 169 168 160 139 150 137 shelter to 10 individuals a night as safety 123 115 116 88 and health permits during the pandemic. I- HELP has assisted 48 participants year-to- JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY date (FY).

Human Service & Community Vitality Department

• Phoenix Rescue Mission made 4 Resource Center engagements with individuals experiencing homelessness in the month of May. Two of these individuals were a Veteran husband and wife that reached out to our AmeriCorps, Veteran Services Navigator. Our Veteran Services Navigator connected with Phoenix Rescue Mission and I-HELP to get them placed in I-HELP while the team was working on a more permanent housing solution for this Veteran family. This family is expected to get into an apartment in June. • Veteran Navigation services provided through a partnership with NAU, AmeriCorps member, and Arizona Coalition for Military Families offered veteran services to 7 individuals in the month of May. • The PY2021 Annual Action Plan has been completed and submitted to HUD with the HOME Consortium in June. • HUD notified the City that its annual allocation for PY2021 was increased by 1.5%. The adjusted allocation is $666, 084. The Action Plan budget was amended to program the additional allocation. • COVID-19 Response - as a part of the CDBG-CV CARES Act funding received, Benevilla Home Delivered Meals Program has delivered 147 meals in April to Seniors and Disabled

Surprise residents.* • Housing Rehab Projects continue to focus on improving health and safety for Surprise Residents. As a result, 12 projects have been completed. In addition, new funding has been acquired to assist those on the waitlist, focusing on providing the $3,500 grants to homeowners in need of accessibility upgrades and water heater replacements. • Surprise TBRA Program resulted in 1 new move-in during May, bringing the total housed participants to 22. Currently, 63 applicants remain on the waitlist. In addition, one household was able to increase income with new employment. • A Dedication Ceremony was held on May 15th to celebrate the completion of Construction on Gaines Ballfield. The CDBG funded project will be closed out in June. • The Habitat Homes project is currently in the pre-development design phase. The Neighborhood Services team created a Neighborly case for the Habitat project. Habitat for Humanity will begin completing monthly reports in the Neighborly portal. • Neighborhood Services is working with A New Leaf to complete an application to the Arizona Department of Housing (ADOH) for funding to assist with the Housing Support Center project. The application will be submitted in June.

Human Service & Community Vitality Department

YOUTH SERVICES ACHIEVEMENTS • Interviews were conducted for the Surprise Youth Council, and new members were selected. • An orientation was held for new SYC members and their parents. • The Surprise Youth Justice Project teens heard and administered consequences for 2 Teen Court cases pertaining to criminal offenses committed by local youth. • Youth Services delivered the Summer Youth Employment Program (SYEP) orientation for the 7 new 2021 participants. • The Surprise Youth Council held a 2-part Senior Sendoff Urban Air and Roast and Toast event at the Surprise Senior Center.

PROGRAMS

• The Surprise Youth Council continues to meet twice a month to develop skills and future projects. • The 2021 Summer Youth Employment Program has selected its 7 members and assigned their work placement within COS departments. The program begins June 14th. • The Surprise Youth Justice Project will continue to conduct Teen Court throughout the summer. • MAG Proposition 400 presentation has been rescheduled to the June 23rd SYC meeting.

PERFORMANCE MEASURES

Youth Services May FY YTD Youth Leadership/Team-building/Technical Skills Training Hours 306 1,865 Youth Community Service Hours 14 266 Youth Program Participants 36 544 Youth Event Attendance 0 14

Information Technology Department

ACHIEVEMENTS

 Build new Linux server for Police CAD upgrade  O365/Azure feature planning/testing o Backup Solution for cloud data installed  Completed security installations at Desert Oasis WSF water supply facility. 8 cameras and 2 card readers have been installed  Completed Skatepark security camera and wireless network asset replacement project. Four wireless radio antennas and nine cameras replaced/installed  Completed camera installation at Fire Station 303 fuel island  Completed integration of over 400 cameras into the Lenel Alarm Monitoring system  Successfully installed and tested Avigilon analytics appearance recognition software  Setup/Configured permanent Lenel Alarm Monitoring and Avigilon CCTV test environment.  Completion of feature linked annotation for web applications and printed maps. This allows the printed maps to use the centerline feature to label streets and eliminating the maintenance of three separate annotation features.  SQL Server 2012 Upgrade – all SQL 2012 servers have been upgraded or decommissioned

PERFORMANCE MEASURES

 Phone Traffic ‐ Technical Services (including Help Desk)– 1,529  Help Desk Tickets Completed – 881  Total Mailboxes 1687, emails 5,117,565, total email size 980gb  Number of MIM password resets or account unlocks in the last 30 days: 196  Customer Satisfaction Survey – 11 complete: Excellent: 11 Good: 0 Fair: 0  GIS reviewed 95 P&Z cases and 54 building permits  GIS assigned 840 new addresses, 889 new parcels for a total of 132 acres  GIS added 15 miles of new water lines, 13 miles of new sewer lines a total of 201 new water meters all within Surprise Water service area  GIS added 13 miles of new centerlines

68 Information Technology Department

Annual Cases and Permit Reviews

108 110 100 95 96 87 83 77 70 71 64 54 39 43 43 Total Cases Reviewed 38 36 34 30 27 25 21 Total Permits Reviewed

New Development Annual Totals 1751 1278 1012 921

909 Total Addresses Added 843 777 683 680 Total Parcels Added 614

451 Total Subdivisions Added 372 358 344 336 227 202 Total New TI's 143 127 0 31 29 18 18 15 15 14 13 13 12 10 10 9 9 8 6 6 4 4 4 4 4 3 3 2 2 2 1 1 Total New Commercial Builds

69 Information Technology Department

Annual Water & Sewer Infrastructure 847 824 806 799 797 784 769 727 630 589

431 Total New Water Lines (MILES) Total New Sewer Lines (MILES) 294 226 214 212

201 201 Total New Meters in SSA 182 Total New Meters 46 19.28 19.01 17.96 17.2 17 17 16.4 15.48 13.48 13 13 12.57 13 13 12.36 12.16 12 11 11 9 8 7 6.43

 Network Intrusions Blocked – 81  Exploits Attempted and Blocked – 34  DLL Injection Events Blocked ‐ 0  Access Protection Rule Detected and Blocked ‐ 199  Marketing Emails Received – 90,000  SPAM Messages Blocked – 51,900  Emails Containing Virus’ Blocked – 56  Emails Containing Malicious URL’s ‐ 16  Clean Emails Delivered to Employees – 156,700  Web Blocking o Malicious Web Sites Blocked ‐ 158 o Security Compromised Websites Blocked – 294 o Potentially Unwanted Software Blocked – 62 o Security Phishing Sites Blocked – 27 o Custom Encrypted Uploads Blocked ‐ 2 o Suspicious Embedded Links Blocked – 48  Attempted Administrator Privilege Gain Blocked – 6  Attempted Information Leak Blocked ‐ 83  Potential Corporate Policy Violation Blocked ‐ 60  Attempted User Privilege Gain Blocked – 5  Web Application Attack Blocker – 83

70 Information Technology Department

Incoming Email Messages

102 Spam Clean Marketing Virus 56

98,600 90,000

159,600 156,700

69,800 51,9

April 2021 May 2021

Phishing Assessment Results 11.94% 23.48% 0.45% 6.82% 4.91% 15.47%

54.23% 82.70%

No Response Reported Opened Email Clicked Link Quarter 2 2020 Quarter 2 2021

71 Information Technology Department

Blocked Attacks

April 2021 May 2021

2,501

2,001 978 1,501 591 369 328 1,001 2… 232 501

1 Antivirus External Malicious Events Attacks Web Sites

BUDGET

List primary budget status: year‐to‐date % of Budget Used: 96.6% PROGRAMS

Application Services

 eCitations on iPhones – SPD would like officers to be able to input eCitations on their mobile devices. Software implementation is complete. Vendor has found an appropriate printer and plans to begin configuration and testing in June 2021.  AssetWorks EAM Implementation – Public Works will migrate their work order tracking capability from Infor Public Sector to AssetWorks. IT will assist with project management, data transfer and application management of the AssetWorks system. Facilities and Traffic Engineering are live. Parks & Rec continues to fine tune their preventative maintenance process. Streets maintenance has completed final data load, PW analyst to finish training Streets staff. Estimate completion Q3 2021.  AssetWorks Key Valet ‐ Public Works, SPD and IT have teamed up to purchase the Key Valet module to manage vehicle key access for motor pool and SPD vehicles. This module will

72 Information Technology Department

integrate with the existing EAM software. It replaces an aging 3rd party key management in use at SPD and will be new for PW and will greatly aid in managing motor pool access for all employees and management of motor pool by PW staff. Project hardware has begun arriving, city staff has completed site walkthroughs and locating where equipment will be installed. Estimated completion Q3 2021.  Camino ‐ Community Development has purchased a software platform to aid their ability to intake plan submissions from developers electronically. Developers will be able to input appropriate selections to find the appropriate permit and submit electronic plans to the city without the need to visit City Hall. IT is working with CD to build approval workflows for all permits. Estimated completion Q4 2021.  LIS Upgrade ‐ Community Development has contracted with the current Land Information System vendor (EMS) to complete numerous, significant feature enhancements and security improvements as well as moving the application from on‐premise to cloud hosted. IT and CD working with vendor to design new database and software. Estimated completion Q3 2022.  Monthly Status Reports ‐ IT will work with the City Manager’s Office to improve the process for all managers to generate this report. CM Office to define critical KPIs to display for SPD and SFMD, IT the same. Data will be used to make a mockup dashboard for CM review. IT is researching possible software solutions to gather and display this data. Estimated completion Q3 2022. GIS

 Currently 109 new projects in conceptual review, 335 P&Z cases in review having a total of 15,189 lots covering an area of 6,797 acres and a total of 17 miles of new streets, 100 miles of new water lines and 85 miles of new sewer lines. For this month nine new P&Z cases containing 809 new lots for a total of 281 acres  Continued development of new premise plans for multi‐family, assisted living and high density residential for use in Spillman and Fire CAD system  Widget and map development for new ArcPortal web map server  Further analysis of the new Lidar on residential footprints to get a new mean square foot for future storm utility costs  Storm water application for creation of a line feature within the polygons for curb and gutter to assign elevation information to for analysis of water flows and retention. Currently at 1,268 lines of code.  Final integration of the multiple ArcGIS Enterprise servers for publication of new web maps and mobile applications for field personnel.  Creation of raster mosaic for new 2020 Aerials for publication to web applications and GIS users.

73 Information Technology Department

Technical Services

 Continue Infrastructure planning for: o Evidence and Readiness Facility, network/infrastructure project oversight and orders pending o Fire Station 308 – network/infrastructure project oversight and orders pending  Asset replacement o Mobile Printers/Scanner replacement pending Brazos full size printer pending vendor certification o WiFi access point tech refresh pending delivery o Police communications UPS replacement  Continue Business Continuity/DR planning  O365/Azure feature planning/testing o File Migration testing  IDS/IPS network planning  RWC Public Safety Motorola Radio Tower, civil design pending  Adobe ELA assessment  Citywide Penetration test mitigation (on going)  SCADA Network Improvements, equipment received, install in process  SPA2 to PERC Plant Network Interconnect  SPA3 to PERC Plant Network Interconnect  Surprise Foothills Water Supply Facility Network Connection  SPA1 Buildings 4‐5 remodel  Desert Oasis Expansion – Network Connection  Stadium Public Wifi Infrastructure assessment  Tennis Public Wifi Infrastructure assessment  Texas Ranger fiber optic cabling  Multifactor Authentication Research using MiToken, rollout plan pending  City Court audio/video recording replacement software assessment  Citywide Emergency Broadcast system upgrade planning  Personnel recruitment for 2 positions: IT Technician, Systems Administrator Security

 Upgrade all NVR’s/DVR’s with hardware and software to allow for advanced analytics searching to include Facial, License Plate, and Appearance.  Fire Station 308 Security installations ‐ Bond Construction Project  Police Evidence and Readiness Facility Security installations ‐ Bond Construction Project  Complete annual HIPAA security audit

74 Information Technology Department

 Complete update of Technology Security Policies  Complete Update of Security Awareness Training  Continuous Phishing Security Awareness Training  Complete Cybersecurity portion of 457 RFP  Citywide Penetration Testing and HIPAA Risk Assessment Remediation  Data Classification Project  Ottawa emergency phone installations – 12  McAfee Anti‐Virus Upgrade and DLP Cloud Migration  Continue Records Requests and Litigation Holds  Continue Business Continuity, Business Impact, and COOP planning  Establish IT Governance framework, charter, and committee  Techcelerator Building B Security installs  Techcelerator Building D Security installs  Friends of the Library camera installations (3 cameras)  Garage Security Upgrades – additional cameras along exterior at request of ED  Deploy Ping Sweep Blocking in Firepower with Network team  Water Resource Management Deer Valley Security Cameras and Access Control installation  Water Resource Management Emergency Response Plan coordination  Water Resource Management PERC facility Security Cameras and Access Control installation  Water Resource Management SPA3 facility Security Cameras and Access Control installation  Surprise Foothills Water Supply Facility Network Connection  SPA1 Buildings 4 and 5 remodels. Access controls and CCTV installation  Ashton Ranch NVR Server Asset Replacement  Senior Center Security Upgrades – will allow for management of duress buttons in addition to one reader installation  Asset Replacement of City Access Control and CCTV systems. Implement Avigilon and Lenel upgrades. Add vigilant traffic cameras. Configure existing traffic cameras to work in current CCTV system. License plate and facial recognition implementation.  Asset Replacement of Secure USB Drives – 150 devices. Project has started.  City Hall City Clerk and Main Lobby renovations – CIP Project  Install purchased Cisco Network Analytics Tool (formerly Stealthwatch), in concert with IT Technical Services  Configure additional O365 security features  Complete conversion of 10,700,000 archived email into new Mimecast email archive system

Marketing & Communications Department

ACHIEVEMENTS

 Assisted with the recruitment for a Parks & Recreation Director by designing a brochure, creating a webpage, sending a press release, posting to social media.

 Communicated the announcement of Police Chief finalists and the final selection of a new Police Chief with a press release, social media, etc.  Communicated the reopening of the Surprise Senior Center with webpage updates, social media, press release, Surprise Lately story, etc.  Coordinated new Council group portrait

Marketing & Communications Department

 Completed National Community Survey and promoted results with summary infographic page, press release, web updates, social media, Surprise Lately story, etc.

 Kicked off summer Progress Magazine with story rundown and writing  Started preparing EPCOR election information  Communicated Floyd Gaines Park Dedication Ceremony with a press release, social media, photography, and videography coverage

Marketing & Communications Department

 Mayor’s Virtual Business Roundtable – recording, editing, promotion, including press release, social media, etc.

 Produced department annual report  Communicated tax and budget messages in support of Finance, added budget information and video presentations to the website  Captured photos of building inspectors for Community Development  Wrote an article for Sun City Festival Encore Magazine on development in Surprise  PIOs completed a weeklong ICS 300 Emergency Management Course  Completed the design of the Water Quality Report and posted it to the website

Marketing & Communications Department

 Updated Block Party rack card for HCSV and made related web updates  Closed the Surprise Retail Survey, sent a results press release and social media posts, updated the website, promoted in Surprise Lately  Promoted MAG regional transportation survey  Finished rebranding of Council Conversations show logo and graphics; completed Surprise TV set redesign

 Provided benefits open enrollment marketing assistance to Human Resources  Captured marketing photos of the Surprise Tennis and Racquet Complex

 COVID‐19 Communications o Updated COVID‐19 webpages, as needed: General Info, Business & Workforce Resources, Community Care, Financial Resources for Individuals and Families. o City website updated throughout to reflect changes to programs, events and processes o Social media sharing of COVID‐19 related messages from State, other reputable sources o Press releases and social media announcing related news, including: City of Surprise begins phased reopening of Senior Center PERFORMANCE MEASURES

 Web Analytics (Apr. 26, 2021 vs. May 25, 2021)

Marketing & Communications Department

o Visits to the site increased 16.22% over last month to 224,861 (85.3% new visitor and 14.7% returning visitor) *Annual comparison increased 114.96% o Page views increased 16.50% over last month to 464,232 *Annual comparison increased 107.31% o Users connecting to our site from a referral site (link) increased 9.13% over last month to 17,597 *Annual comparison increased 61.32% o Those accessing the site via mobile/tablet increased 5.14% over last month to 76,547 *Annual comparison increased 30.08%

 News Releases o Issued 26 news releases (non PD)

 Social Insights

o Added 71 likes on City Facebook (total = 10,688) / Facebook Followers 12,009 o Added 2 City Twitter followers (total = 6,479) o Added 37 City Instagram followers (total = 4,003) o Added 696 Nextdoor members (total = 51,440)  Video Statistics o Facebook Live & playback views: 3,259 (7,097 in April) o YouTube Live & playback views: 1,678 (2,680 in April) / 1% increase in channel subscribers (Note: April had SOTC video premiere) BUDGET List primary budget status: year‐to‐date . Overall budget: $1.37 million  (85% used/encumbered through start of FY)

. Broadcast Center Asset Replacement Budget $82,300 – 60% spent.

PROGRAMS

. Surprise Lately shows . Council Conversations shows . Monthly Employee Newsletter . Bi‐weekly New Employee Orientation Presentations

Marketing & Communications Department

. Broadcast Public Meetings . Weekly Court website updates . Designed monthly City News newspaper ads in AZ Republic and Surprise Today . Monthly and/or quarterly edits, posting and sending of Council, HSCV and CRS newsletters . Promoted various events, programs and news alerts . City website updates . Media inquiry responses . Inside Surprise internal communications articles

Parks & Recreation Department

ACHIEVEMENTS ‐ RECREATION

 Movie Night in the Park Drive‐In Style was held on May 1st with 254 movie‐goers in attendance. Each car enjoyed the movie from their designated space.  The MLB Jr. Homerun Derby took place at the Youth Baseball Complex on May 8th.  The 4‐5 Tee‐ball league played their final games in Surprise Stadium on May 8th.  The Adult Women’s and Co‐ed Leagues kickball teams combined for 10 total teams this season.  Adult Men’s Tuesday night softball was maxed out at 16 teams.  Indoor Volleyball was offered for the first time since the pandemic with a total of 44 teams.  Adaptive Recreation held a virtual School’s Out Bingo Night with 25 participants.  The Floyd Gaines Park Dedication Ceremony took place on May 15th. Members of the Gaines family, Mayor & Council and others were all in attendance for this dedication.  Open swim began on May 22nd at reduced capacity for both the Surprise Aquatic Center and Hollyhock Pool. Hollyhock pool is now open seven days a week for open swim.  The Itty Bitty Beach Party took place at the Surprise Aquatic Center on May 28th with two sessions. The 9 am session hosted 237 total participants, while the 5 pm session hosted 244 participants for a total of 481.  Surprise Storm concluded their short course season at the beginning of the month at the 8 & under championships in Mesa with a total of 32 swimmers. On May 15th, they started the long course season at Goodyear YMCA with 46 athletes competing and another meet on May 28th with 39 athletes competing. There were many personal records and qualifying times achieved for Storm

swimmers.

Parks & Recreation Department

 Summer Camp began on May 24th at both Countryside Recreation Center and Sierra Montana Recreation Center. Camps will include daily activities like arts & crafts, board games, sports, pool days and field trips throughout the summer.  The Memorial Day Ceremony took place on May 29th at the Surprise Community Park World War II Memorial. ACHIEVEMENTS – PARKS MAINTENANCE

 Park Wide Fertilizer Application—The Parks crew is working on increasing application frequencies and efficiencies. Our 1st turf application of a balanced fertilizer was applied at the end of June, beginning of July as a general maintenance feeding. We reduced the application time by nearly 1/2, by staging fertilizer applications at each respective park and by the purchase of a new fertilizer spreader this past December.  FY21 Equipment Purchases—During the past six months, staff have worked closely with Fleet to purchase the FY21 Park equipment. This required confirming all inventory and adjusting appropriate purchases to gain the most efficiencies with new equipment. One example was converting from smaller 5’ & 6’ units to 8’ units, shown below, making a significant difference when responsible for nearly 100 Acres of Turf.  Surprise Community Park Fish Stocking—Unlike the traditional sportfishing stockings performed through our Intergovernmental Agreement with the AZ Game & Fish Dept., the Park’s Dept. manages the lake's overall health. One way that we help manage the health of our aquatic system, which has its own life system, is to add fish to help control aquatic weeds and harmful snails/clams that can get into the irrigation system. This past month we added 180 White Amur (Carp) Fish (pictured to the right), 1,000 Bluegill, and 1,000 Redear Sunfish.

Parks & Recreation Department

PERFORMANCE MEASURES – PROGRAM PARTICIPATION May YTD Goal Participants* Adaptive Recreation 25 322 2,564 Aquatics Programs 5,670 7,257 72,922 Pickleball Programs 63 1,203 356 Special Interest Classes 379 1,656 3,915 Teen Programs 0 14 25,235 Tennis & Racquetball Programs 1,589 15,375 22,599 Youth & Adult Sports / Open Gym 2,242 4,633 23,356 Youth Camp, Tot Time and Special 114 832 4,926 Programs TOTAL 10,082 31,292 155,873 * Limited programming due to COVID-19.

PERFORMANCE MEASURES – SPECIAL EVENT ATTENDANCE May YTD Goal Attendance* Sundays in the Park Food Truck Festival N/A 0 4,000 Spring Eggstravaganza (Virtual & In-Person) N/A 4,821 12,000 Movie Nights 254 254 4,000 Memorial Day 50 50 40 4th of July N/A 0 18,000 Fiesta Grande N/A 0 8,500 Veterans Day N/A 0 4,500 Surprise Party N/A 0 20,000 Floyd Gaines Park Dedication Ceremony 75 75 0 TOTAL 379 5,200 71,100 *Limited events due to COVID-19.

PERFORMANCE MEASURES – RENTAL PATRONS & # of RENTALS May Patrons* Number of rentals* Field Rentals 415 29 Ramada Rentals 1,993 75 Rec Center Rentals (not currently offered) 0 0

Parks & Recreation Department

BUDGET/ADMINISTRATION  FY21 Expenditures through April: $7,982,504; 63% of FY21 Operational Budget. (Limited recreation programming due to COVID‐19.)  FY21 Revenue through April ‐$1,235,181‐ 59% of FY21 Annual Budgeted Revenue. (Limited recreation programming due to COVID‐19.)  Asset Replacement – Budgeted for $508,500 for FY21 o The Hollyhock Pool was resurfaced and the chemical room at the Surprise Aquatic Center was renovated.

 Capital Improvement Projects o Gaines Park – The project reached substantial completion in early May with sod installation and the outfield fence netting installed.  Personnel Recruitments o Recreation . Water Safety Instructors: Promoted 10 . Assistant Swim Coach & Fitness Instructor – Recruiting continuously . Maintenance Assistant‐ Aquatics – hired o Sports . Associate Tennis Pro & Basketball Instructor: recruiting . Rec Leader I‐ Sports – reviewing applications o Parks . Maintenance & Operations Supervisor ‐ Recruiting UPCOMING PROGRAMS/EVENTS:  Youth Basketball League Opening Day on June 1st  Summer Swim Lessons and Recreation Swim & Dive teams begin  First In‐Person E‐Sports Tournament at Countryside Rec Center on June 5th  Teen Dodgeball Tournament at Countryside Rec Center on June 11th  First swim and dive meets on June 11 & 12  World’s Largest Swim Lesson held at the Surprise Aquatic Center on June 17th  Dive‐in Movie at the Surprise Aquatic Center on June 19th  4th of July Celebration at Mark Coronado Park/4th of July Pool Party at the Surprise Aquatic Center

Public Works Department

ACHIEVEMENTS

 Facilities replaced all AC units at Fire Stations 306 & 307.  Fleet with the help of Budget and Transportation was able to purchase a new in ground floor lift. The new Public Works Operations Facility (PWOF) had the recessed portion of the floor designed and constructed to accommodate this lift; 90% of the preparation was part of the program to minimize future installation costs. This lift has a 78,000 lb. capacity to accommodate the light and heavy fleet and will allow our technicians to safely and efficiently service our heavy and light vehicles in the new PWOF. This will also assist in increased efficiencies and productivity for overall fleet operations. Thank you to the Streets Dept. that assisted in the floor cap demolition, this help save the project funding by not hiring an outside vendor for this work.

Public Works Department

CAPITAL PROJECTS

 Fire Station 308 – In the exam room the tile is being installed and the window and door frames are being installed.

 City Hall Lobby Improvements: o Stairwell ‐ The concreate has been installed at the landing. Due to the long lead‐ time on certain products, the stairwell project proposed completion time is mid‐ September. o The Police Observation tower – The millwork and cabinets have been installed. Templating for the countertop stone surface is complete and the proposed completion date is late July.

Public Works Department

PERFORMANCE MEASURES

Traffic

Traffic Control Plans Traffic WO's 100 60 80 50 40 60 30 40 20 20 10 0 0

2019 2020 2021 2019 2020 2021

Solid Waste

Collected Waste (tons) Collected Recyclables (tons) 6000 12 5000 10 4000 8 3000 6 2000 4 1000 2 0 0 Jan Jan Jun Jun Oct Oct Apr Apr Feb Feb July Dec July Dec Aug Aug Nov Nov Mar Mar May May Sept Sept

2019 2020 2021 2019 2020 2021

Public Works Department

Engineering

Civil Plans Approved Civil Permits Issued 200 200 150 150 100 100 50 50 0 0

2019 2020 2021 2019 2020 2021

Reported Streetlights Issues Records Request 50 60 40 50 30 40 30 20 20 10 10 0 0

2019 2020 2021 2019 2020 2021

Utility Locating Traffic Locating 3000 600

2000 400

1000 200

0 0 Jan Jun Oct Apr Feb July Dec Aug Nov Mar May Sept

2019 2020 2021 2019 2020 2021

Public Works Department

Transit

Regional Paratransit RideChoice Trips 600 2,500 500 2,000 400 1,500 300 200 1,000 100 500 0 ‐

2019 2020 2021 2019 2020 2021

Streets

WO's Completed Requests for Service 1200 120 1000 100 800 80 600 60 400 40 200 20 0 0

2019 2020 2021 2019 2020 2021

Fleet

WO's Completed Total Unfinished 300 150

200 100

100 50 0 0 Jan Feb Mar Apr May Jun July Aug Sept Oct Nov Dec

2019 2020 2021 2019 2020 2021

Public Works Department

Facilities

WO's Completed Total Unfinished 300 250 200 200 150 100 100 50 0 0 Jan Feb Mar Apr May Jun July Aug Sept Oct Nov Dec

2019 2020 2021 2019 2020 2021

PUBLIC WORKS POSITIONS

New Employees

Employee Division Title Ravi Sharma Engineering Civil Engineer

Vacancies

Division Title Engineering ITS Specialist Fleet Lead Technician Streets Crew Leader Streets Equipment Operator Solid Waste Equipment Operator

Promotions

Employee Division Title Zach Scott Solid Waste Crew Leader Joe Zak Solid Waste Supervisor

Public Works Department

PROGRAMS

 On May 4th, Solid Waste, with the help of the Public Works Business Management team, was able to secure approval from council for the purchase of two (2) additional refuse trucks. These new curbside collection trucks will allow the Solid Waste Division the ability to maintain their current level of service while the City continues to experience rapid growth.

Sports & Tourism Department

ACHIEVEMENTS

 The Sports and Tourism Department continued to add to the momentum of the busy spring season with 4 Perfect Game baseball events, 3 major tennis tournaments and partnered with Economic Development to host the Pita Jungle food truck at the stadium.  March sales tax numbers were released and the hotel transient lodging tax showed a promising return to tourism in Surprise. Although Spring Training was limited to only 20% capacity due to COVID, the hotel transient lodging tax was a 77% increase from March 2020 (also impacted by COVID) and, even more surprisingly, a 17% increase from March 2019 which had no capacity limitations or COVID cancellations. In addition, the Restaurant and Bar sales tax for March 2021 was 14% higher than 2019 and was the highest month of revenue for that category in the past 5 years reaching over $1 million.  Staff hosted the NCAA Men’s and Women’s Division II West Regional Tennis Championships on May 7‐8, which had 4 Men’s teams and 4 Women’s teams playing to qualify for the NCAA Division II National Tennis Championships. Schools that participated were as follows:

MEN’S TEAMS WOMEN’S TEAMS University of Hawaii at Hilo Azusa Pacific University Azusa Pacific University Hawaii Pacific University Hawaii Pacific University Concordia University Concordia University Biola University

The University of Hawaii at Hilo was the winner from the Men’s Championship and Hawaii Pacific University was the Champion in the Women’s Division.

Sports & Tourism Department

 The Sports and Tourism Department worked with Perfect Game to host the 2021 Mountain West Elite Championship (13U) May 7‐9. This championship was comprised of 1,200 players and brought over 1,500 spectators.  In partnership with the Economic Development department, Surprise hosted the Pita Jungle Food Truck May 8th and 9th at the stadium parking lot. The food truck was a great benefit for our visitors attending the Perfect Game and NCAA tennis events and several hundred community members came out to support Pita Jungle as well.  Perfect Game returned May 14‐16 to hold the 2021 Mountain West Elite Championship (14U). The 3‐day tournament brought 1,280 players and 1,600 spectators.  After the NCAA Regionals, staff welcomed the NCAA Men’s and Women’s Division II National Tennis Championships on May 18‐ 21, which had 8 men’s teams and 8 women’s teams playing for the NCAA Division II National Tennis Championships. Barry University won both the Men’s and Women’s titles. Schools that participated were as follows:

MEN’S TEAMS WOMEN’S TEAMS Columbus State (Georgia) U Indy Cameron St. Mary’s Hawaii Hilo Hawaii Pacific Concordia (California) Columbus St. U Indy Central Oklahoma Bluefield St. IUP (Indiana Pennsylvania) Northwest Mo. St. Franklin Pierce Barry Barry

Sports & Tourism Department

 Perfect Game also hosted the Sunshine Southwest Showcase at Surprise Stadium May 22‐23. This highlight event is an opportunity for many top young prospects to be evaluated by Perfect Game Scouts. The showcase drew 231 players and 400 spectators to Surprise.  The Department finished up the month by hosting the USTA Girl’s National 18’s Level 2 Tennis Championships on May 22‐25. Sixty‐four of the USTA’s highest ranked players in the 18 and under division competed at the Surprise Tennis and Racquet Complex for the title. The Champion and Finalist pictured below were Katie Codd (right) and Tanvi Narendran (left.)

 Perfect Game concluded the month with their West Memorial Day Classic. This tournament is a large regional tournament where over 120 teams participated. Surprise hosted 24 games with 960 players and 1,200 spectators in attendance.

Sports & Tourism Department

PERFORMANCE MEASURES

# OF TOTAL SPORTS & TOURISM EVENTS / # OF GAMES/ PARTICIPANTS SPECTATORS ATTEND 3rd PARTY RENTALS TEAMS MATCHES ANCE Perfect Game – 2021 Mountain West 16 30 1,200 1,500 2,700 Elite Championship (13U) May 7-9, 2021

NCAA Men’s and Women’s Division II 8 6 Dual / 104 58 162 West Regional Tennis Championships 54 May 7-8, 2021 Individual

Perfect Game – 2021 Mountain West 17 32 1,280 1,600 2,880 Elite Championship (14U) May 14-16, 2021

NCAA Men’s and Women’s Division II 16 14 Dual / 208 114 322 National Tennis Championships 126 May 18-22, 2021 Individual

Perfect Game – Sunshine Southwest 12 Skills 231 400 631 Showcase showcase May 22-23, 2021 plus 18 games

USTA Girls National 18’s Level 2 64 106 Singles 64 64 128 Championships Matches 31 May 22-25, 2021 Doubles Matches

Perfect Game West Memorial Day 123 24 960 1,200 2,160 Classic *Regional May 28-30, 2021

Extended Spring Training (Rangers & 74 37 2,960 0 2,960 Royals) May 2021

TOTALS: 330 478 7,007 4,936 11,943

Sports & Tourism Department

BUDGET

 Expenses through May 2021 ‐ $4,368,209 / 79% of budget Revenue through May 2021 ‐ $1,164,306 / 47% of budget PROGRAMS

 Future Events o Sports and Tourism met with USTA to discuss hosting the 2021 USTA League National Championships scheduled for October and November at the Surprise Tennis and Racquet Complex. The Championships will be comprised of 7 USTA League National Championships during this timeframe. Projected number of participants for these events is approximately 2,500 over the seven weekends with an estimated 2,000 additional spectators. o The Department met with the Super Senior International Pickleball Association Area Coordinator to discuss the SSIPA Senior Open scheduled for December 2. o Staff worked on submitting bids for USTA Level 2 Girls’ 18’s Tennis Tournament which would be held May 21‐24, 2022 at the Surprise Tennis & Racquet Complex.  Sponsorship o Staff sent out 40 proposals to potential new FY22 sponsors and finalized 1 new sponsorship contract for $15,000.  Marketing o Press Releases . May 13, 2021 ‐ “Perfect Game & USA Baseball host series of amateur youth baseball tournaments in Surprise” . May 14, 2021 – “Surprise hosting 2021 NCAA Division II Men’s and Women’s Tennis Championships” . May 21, 2021 – “Surprise hosting USTA Girls 18s National Level 2 Tournament” CAMPUS MAINTENANCE

Field Usage and Events

 Texas Rangers Extended Spring Training:

Sports & Tourism Department

o Monday–Saturday, 6 am‐3 pm, total of (19) games  Kansas City Royals Extended Spring Training: o Monday‐Saturday, 9 am‐5 pm, total of (18) games  Recreational Sporting Events: o Monday‐ Saturday, evenings at the Youth Baseball Complex o Two nights during the week on the Kansas City minor fields  Perfect game Tournaments: o May 7‐9: 30 games o May 14‐16: 32 games o May 22‐23: 18 games o May 28‐30: 24 games  Ottawa University: o Monday‐ Friday Practices, finished their season May 9  Parks and Recreation Sports: o Youth Baseball Complex: 54 games o Kansas City Royals Minor Fields: 35 games o Texas Rangers Minor Fields: 10 games Maintenance

 Staff continued to conduct maintenance on the Stadium, Texas Rangers Practice Fields and Kansas City Royals Practice Fields which included: o Turf & irrigation maintenance consisting of mowing, irrigation repair, fertilizing, hand watering, and edging/weed eating. o Prepping 9‐15 fields 7 days a week. o Detailing 4 sets of restrooms 7 days a week. o Slicing fields and spraying herbicides for ryegrass.

Sports & Tourism Department

Construction Projects

 Campus Maintenance Staff oversaw the Texas Rangers Minor Fields Irrigation Project. The Project consisted of the installation of a new irrigation system and hydrometer which will provide more effective watering and help with future water savings. A sand based material was added into the soil medium to enhance plant growth and development. Staff also removed 15,200 square feet of natural grass, added 4,200 square feet of new walkway space and added 8 new trees for shade.

UPCOMING EVENTS  June 7‐9: PSG Soccer Clinic  June 13‐19: USA Baseball 16U  June 19: Juneteenth Wine Up  June 20‐26: USA Baseball 16U  June 27‐July 4: USA Baseball 17U

Water Resource Management Department

ACHIEVEMENTS • Noteworthy News • Water Utility: • Major Projects/Asset Management:

 West Deer Valley Water Supply Facility

Reservoir Coatings Completion

Generator Placement

Site Overview

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Water Resource Management Department

 Ashton Ranch Arsenic Treatment – $89K Valve Asset Replacement

 Hydrants

. Copper Canyon - preventative maintenance . Rancho Gabriela – hydrant painting

• Training • Manny Gomez passed the CDL permit test

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Water Resource Management Department

• Wastewater Utility: • Major Maintenance Projects/Asset Management: • Influent Pump station P1/2 – Pump issues during bypass pulled all pumps performed inspections and PM’s. Also worked with operations and set up an emergency backup pump for the temporary bypass.

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Water Resource Management Department

• SPA1 Headworks wash press – Worked with JWC technician to replace all brushes on the wash press.

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Water Resource Management Department

• Cortessa Lift station – Worked with Collections to remove the unused tank.

• SPA1 P4 Clarifier – Replace missing flush valve.

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Water Resource Management Department

o Training/Certifications . Staff continued training with AZ Water Virtual Conference . Dave Quinby began training with the WEF Residuals and Biosolids Virtual Conference

• Collections • Major Maintenance Projects/Asset Management: • Cleaned a total of 10.73 miles of city sewer mains • Had zero (0) stoppages • Conducted confined space on abandoned sewer line at an old packaging plant located at N. Desert Oasis Blvd and 163rd Ave. • Removed empty Bioxide tank from Cortessa lift station

• Portfolio Division • Accomplishments: • Jennifer completed her MBA through Ottawa University • Outreach: • WRM Director and Assistant Director attended community outreach events for Councilmembers Cline and Judd • Continued regional drought messaging collaboration with West Valley and other Arizona water providers • Water Conservation: • Rebates: • Program concluded April 30, 2021 for FY21 • Total rebates processed: • Irrigation controller: 54 processed, 44 approved • Xeriscape installation: 1 processed, 0 approved • Xeriscape conversion/turf removal: 0 processed • Education: • 200 fourth grade students reached (May 17 & 18) • Training: • Jennifer attended the Desert Horticulture virtual conference

PERFORMANCE MEASURES • Safety Record: As of May 31st, WRM has reached 287 days without a lost day due to injury.

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Water Resource Management Department

BUDGET • Overall budget (64% used through 91.67% of the year) • Overtime (84.39%) • Grant/s (11.99%) WRM has two gr-ant

Major projects – Over/under budget projection

Budget Balance Excluding Budget Budget Project Description Amended Budget Actuals Encumbrances Available Used

A71010 Asset Repl_Water 1,423,500.00 1,265,960.23 157,539.77 11.07% 88.93%

A71020 Asset Repl_Wastewater 2,688,600.00 1,784,585.86 904,014.14 33.62% 66.38%

G71010 ADWR Xeriscape Garden 328,100.00 39,350.00 288,750.00 88.01% 11.99%

G71011 FY20 Forestry Comm Challenge Grant 30,000.00 0.00 30,000.00 100.00% 0.00%

P61060 107th and Union Hills Drainage 575,000.00 575,000.00 0.00 0.00% 100.00%

P61410 Peoria & Litchfield Drainage Improv 35,200.00 35,200.00 0.00 0.00% 100.00%

P61930 Paradise Ln and El Mirage Rd. OTS 340,000.00 0.00 340,000.00 100.00% 0.00%

P71020 Desert Oasis WSF-Phs 2 2,234,100.00 1,164,199.54 1,069,900.46 47.89% 52.11%

P71110 Solar Biosolids Dryer 1,171,900.00 988,708.87 183,191.13 15.63% 84.37%

P71190 SPA1 Recharge Expansion 5,505,900.00 250,592.87 5,255,307.13 95.45% 4.55%

P71210 SPA2 Recharge Expansion 646,500.00 0.00 646,500.00 100.00% 0.00%

P71240 Water Acquisitions 1,777,200.00 448,630.65 1,328,569.35 74.76% 25.24%

P71260 Circle City Water Acquisition 876,200.00 95,824.11 780,375.89 89.06% 10.94%

P71280 Partial Closure of Plant 1&2 Basin 300.00 0.00 300.00 100.00% 0.00%

P71290 Consent Order TTHM 91,700.00 0.00 91,700.00 100.00% 0.00%

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Water Resource Management Department

P71300 Greasewood St & Lizard Acres Wash 250,000.00 0.00 250,000.00 100.00% 0.00%

P71310 Reems Rd Flooding Cactus & Waddell 858,600.00 45,513.48 813,086.52 94.70% 5.30%

P71320 South Plant Ops Bldg Remodel 2,323,000.00 566,985.05 1,756,014.95 75.59% 24.41%

P71330 SPA2 WRF Land Purchase 300,000.00 0.00 300,000.00 100.00% 0.00%

P71340 SPA3 WRF SCADA Integration 239,500.00 0.00 239,500.00 100.00% 0.00%

P71350 Clarifier Covers 300,000.00 288,297.76 11,702.24 3.90% 96.10%

P71360 Wash Press 76,400.00 76,367.05 32.95 0.04% 99.96%

P71380 Regional Communication Tower #1 2,526,700.00 542,676.05 1,984,023.95 78.52% 21.48%

P71390 Rancho Mercado Well No. 2 1,300,000.00 0.00 1,300,000.00 100.00% 0.00%

P71400 Install Influent Pipeline 726,200.00 326,356.80 399,843.20 55.06% 44.94%

P71410 Backup Arsenic Treatment System 200,000.00 0.00 200,000.00 100.00% 0.00%

P71420 SPA1 Wtr System Optimization-Study 300,000.00 0.00 300,000.00 100.00% 0.00%

P71470 AWIA_Safe Drinking Wtr Plan 230,000.00 40,110.00 189,890.00 82.56% 17.44%

P71480 IWMP_FY2021 Update 300,000.00 89,067.50 210,932.50 70.31% 29.69%

P71490 Plant Capacity Increase/Enhancement 100,000.00 0.00 100,000.00 100.00% 0.00%

Wtr & WWtr SCADA P71500 Integrate/Enhance 372,000.00 59,527.66 312,472.34 84.00% 16.00%

Total 28,126,600 8,682,953 19,443,647 69.13% 30.87%

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