San Antonio Hotel Directory A4 ENGLISH 2 COLOURS HI
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Dear Guest, Geehrte Gäste, The db San Antonio Hotel + Spa team welcomes Das db San Antonio Hotel & Spa-Team heißt Sie you to Malta. We will do our utmost to make Herzlichst willkommen! Wir werden unser Bestes your stay a pleasant and enjoyable one. It is our geben, um Ihnen den Urlaub so angenehm wie main objective to give you the greatest attention möglich zu gestalten. Unser oberstes Ziel ist es, possible. We are at your disposal to offer you Ihnen die größtmögliche Aufmerksamkeit zu our full attention and best service possible. For widmen. Wir stehen Ihnen jeder Zeit zur Verfügung whatever request or concern you may have, we und bieten Ihnen all unsere Aufmerksamkeit encourage you to get in touch with any of our und den besten Service. Bitte wenden Sie sich staff or management. The aim of this directory is mit Ihren Anliegen an unsere Mitarbeiter und to give you a general overview of all the services das Management. Die folgenden Informationen available at the db San Antonio Hotel + Spa. sollen Ihnen einen allgemeinen Überblick über Kindly check notice boards located in reception unsere Dienstleistungen im db San Antonio for updated information for specified periods. Hotel + Spa geben. Wir möchten Sie bitten, die an der Rezeption befindlichen Hinweistafeln Kind Regards, zu beachten, auf denen wir Sie über mögliche The Management Änderungen, die für besondere Zeiträume gelten berichten. Mit freundlichen Grüßen, Das Management Cher hôte, Gentile ospite, L’équipe du db San Antonio Hôtel + Spa vous Tutto lo staff del db San Antonio Hotel + Spa Le souhaite la bienvenue à Malte. Nous nous da il benvenuto a Malta. Faremo tutto il possibile efforcerons de rendre votre séjour aussi plaisant affinché la Sua permanenza sia piacevole et agréable que possible. Vous offrir la plus e divertente. Il nostro obiettivo è quello di grande attention possible est pour nous une dedicarLe il più alto livello di attenzione. Siamo priorité. Nous sommes à votre entière disposition a Sua disposizione per offrirLe il miglior servizio pour répondre à vos besoins et vous offrir le possibile. Per qualsiasi richiesta La invitiamo meilleur service possible. Pour toute question a contattare lo staff o la direzione. Lo scopo di ou demande, n’hésitez pas à vous adresser à un questo libretto è quello di darvi una panoramica membre du personnel ou à la direction. L’objectif generale di tutti i servizi disponibili al db San de ce répertoire est de vous donner un aperçu Antonio Hotel + Spa. La preghiamo anche di des services offerts par le db San Antonio Hôtel + controllare le bacheche nella reception per Spa. Veuillez consulter les panneaux situés dans periodici aggiornamenti. le hall de la réception pour des informations mises à jour régulièrement en fonction des périodes Cordiali saluti spécifiques. La Direzione Cordialement, La Direction TELEPHONE LIST TELEPHONE DIRECTORY Outside line / Ligne extérieure / Externer Anruf / Linea esterna 0 TELEPHONE COUNTRY CODES Australia 0061 Reception / Réception / Austria 0043 Rezeption / Porteneria 9 Belgium 0032 Housekeeping 3300 Canada 001 China 0086 Kids Club 3712 Cyprus 00357 Czech Rep 00420 Pearl Spa 3705 Denmark 0045 France 0033 New Form Fitness 3701 Germany 0049 Café Maroc 3510 Greece 0030 Hungary 0036 Guéliz Restaurant 3512 Ireland 00353 Israel 00972 Room Service Café Maroc Italy 0039 (11:00 – 16:00hrs) 3510 Japan 0081 Room Service Salia Libya 00218 (16:30 – 22.00hrs) 3515 Lithuania 00370 Luxemburg 00352 SERVICES Malta 00356 Wakeup Call / Service de réveil / Netherlands 0031 Weckruf / Servizio Sveglia #33 Norway 0047 Cancel Wakeup Call / Poland 0048 Annuler le service de réveil / Portugal 00351 Weckruf Stornierung / Russia 007 Cancellare Servizio sveglia #34 Spain 0034 Sweden 0046 Switzerland 0041 Turkey 0090 4 + Dial the room no. / 4+ composer le No de Ukraine 00380 chambre / 4+ wählen Sie die Zimmernummer / UK 0044 4+ comporre il numero della camera USA 001 TELEPHONE RATES* Malta €0.25 / minute Europe €0.50 / minute (+356) 2350 4 + room no / No de chambre / North & South America €0.70 / minute Zimmernummer / numero della camera Asia & Middle East €0.80 / minute Australia €0.80 / minute Africa €0.70 / minute * based on calls to fixed lines and are for guidance purposes only BALCONIES DIRECTORY OF SERVICES For aesthetic purposes, kindly refrain from hanging clothes or towels on the outside of your ADDRESS balconies/terraces. Please use the pull out clothes db San Antonio Hotel + Spa hanger rail provided in your bathroom. Triq it-Turisti, Qawra, St. Paul’s Bay, SPB 1024, Malta BANKS Tel: +356 2158 3434 HSBC Bank Fax: +356 2157 2481 Bugibba Square +356 2380 2380 Email: [email protected] Website: www.dbhotelsresorts.com/ Bank of Valletta dbsanantonio Pioneer Road +356 2131 2020 EN AIR – CONDITIONING BANQUETING & EVENTS The hotel is fully air-conditioned. The climate Our Banqueting department is at your disposal control system automatically switches off when for any enquires regarding Cocktail Receptions, the balcony door is open or the main door is Weddings, Conferences, Seminars or Private not closed properly. At db San Antonio we use Lunches / Dinners. Ecofriendly equipment to help the environment. The chillers and heating operate when BATHROBES temperatures rise or fall to a specified level. Bathrobes are available at a charge. ANIMALS BEAUTY TREATMENTS Pets are not allowed except for service animals A full range of spa treatments are available. For specifically trained to aid a person with a disability. bookings, prices and further information please contact Pearl Spa on extension 3705. ANIMATION Apart from sitting back and relaxing, you can also BREAKFAST IN ROOM join the fun with family and friends in both indoor Should you wish to be served breakfast in your and outdoor activities that are held throughout room, kindly fill in the room service card and the day. Make your vacation even more special by return it to reception the evening before. Please enjoying an exciting array of outdoor activities. note that a room service charge applies. A weekly program is displayed on Level 1 by the staircase leading to Level 0. For further CAR RENTAL information please contact the animation team. For car rental please contact the XCABS Desk at the Reception Area. AQUA AEROBICS For further information please contact the CASHIER / CHANGE NewForm Fitness Centre. Our reception desk is open 24 hours a day for currency exchange or payment of bills. ATM SERVICE The closest ATM machines located nearby the CASINO hotel are at the Oracle Casino (5 min away) or in Oracle Casino, St. Paul’s Bay Bugibba Square (10 min away). +356 2157 0057 Dragonara Casino, St. Julian’s BABY COTS +356 2138 2362 Baby cots are available free of charge. If required Portomaso Casino, St. Julian’s kindly inform reception. +356 2138 3777 Casino Malta, St. Julian’s BABY SITTING +356 2371 0555 Babysitting service is available at a charge. Kindly contact reception for further information. CHECK IN Bookings are to be made preferably 24 hours in Check in time is at 15:00 hrs. advance. CHECK OUT BABY SWIMMING DIAPERS Rooms should be vacated by 11:00 hrs. Please Children under the age of 4 must always wear remember to hand in your key to reception before a swimming diaper to avoid any incidents when your departure. A luggage room is available using the pool facilities. Swimming diapers can be behind the reception. Changing room facilities purchased from the supermarket just round the with showers are available at level 0 near the Spa corner. entrance. Enquires for late check out (at a charge) should be made at reception, early morning on your day of departure. CHURCH SERVICES CLOSE BY EXCHANGE BUREAU Catholic Church Foreign Currency can be exchanged at the Qawra Parish Church, Triq it-Turisti, Qawra reception. Please contact reception for daily +356 2157 7088 exchange rates. CREDIT CARDS EXCURSIONS Most major credit cards are accepted. Cash Please contact our tour desks for any desired withdrawals are not accepted at the reception excursion. desk. FLOWERS DENTIST Flowers can be ordered through the reception In the case of a dental emergency please contact at a charge. Please place your order 24 hours in reception. advance. GAMES DIVING A selection of board games are available at the For further information on diving schools close by animation office. Table tennis bats may also kindly contact the reception. be borrowed from the reception against a cash deposit. For further information please contact DO NOT DISTURB the animation team. Please place the ‘Do Not Disturb’ sign on the door if you do not wish to be disturbed. GOLF An 18 hole golf course is situated in Marsa, which is DOCTOR a 40 minute drive from the hotel. For reservations A doctor is available on call 24 hours a day at a please contact reception. charge. Please call reception. GYM DRESS CODE The gym is located on Level 0 and can be accessed Swimwear is restricted to the pool area only. through Pearl Spa and is open from 07:00 hrs – Appropriate dressing is required during dinner in 22:00 hrs Monday to Friday and 09:00 hrs – 18:00 all our restaurants. Men are to wear sleeves and hrs Saturday, Sunday and Public Holidays. Sports short trousers are to be below the knee. shoes must be worn. For further information please contact the reception. DRINKING WATER Water dispensers are situated in the lobby area. HAIR SALON We also provide db water bottles that can be For styling, cuts, hair color or blow-dries, visit the purchased from Café Maroc (Level 1). Help us to hair salon located outside the hotel as you walk not only improve the environment but also make out of the main entrance or call on extension 3671. a difference in somebody’s life.