Crawford & Company | Canada

Crawford Directory of Services Répertoire 2016 TABLE OF CONTENTS Table des Matières

1 EXECUTIVE CONTACTS Contacts exécutifs 2 ALBERTA 5 BRITISH COLUMBIA Colombie-Britannique 8 MANITOBA 9 NEW BRUNSWICK Nouveau-Brunswick 11 NEWFOUNDLAND & LABRADOR Terre-Neuve-et-Labrador 12 NOVA SCOTIA Nouvelle-Écosse 14 ONTARIO 29 PRINCE EDWARD ISLAND l’Île-du-Prince-Édouard 30 QUÉBEC 34 SASKATCHEWAN 36 TERRITORIES* Les Territoires* 37 Contractor Connection™ Connection Contracteur

*Commercial claims only *Réclamations commerciales seulement EXECUTIVE CONTACTS EXECUTIVE CONTACTS Contacts exécutifs

Pat Van Bakel, Heather Matthews President and CEO, SVP, National Claims Management Centre Crawford & Company (Canada) Inc. Vice-présidente senior, centre national Président et chef de la direction de gestion des réclamations

Crawford & Compagnie (Canada) inc. 539 Riverbend Dr. Contacts exécutifs 123 Front St. W. Ste. 300 Kitchener, ON N2K 3S3 Toronto, ON M5J 2M2 Tel: 519 578 5540 x2672 Tel: 416 957 5003 Fax: 519 578 2868 [email protected] [email protected]

Jim Eso Greg Smith SVP, Property & Casualty SVP, Administration Vice-président senior et Expert en Vice-président senior de dommages direct et accidents l’administration 539 Riverbend Dr. 123 Front St. W. Ste. 300 Kitchener, ON N2K 3S3 Toronto, ON M8W 1Z1 Tel: 519 578 5540 x2681 Tel: 416 957 5012 Fax: 519 578 2868 Fax: 416 364 1641 [email protected] [email protected]

Gary Gardner SVP, Global Client Development Vice-président senior, Développement clients international 123 Front St. W. Ste. 300 Toronto, ON M5J 2M2 Tel: 416 957 5019 Fax: 416 364 1641 [email protected]

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 3 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 ALBERTA ALBERTA Regional Manager Lethbridge (CS), AB Directeur régional Manager: David Leavitt Walter Waugh 1211 3rd Ave. S. Ste. 200 VP, Operations, Western Region Lethbridge, AB T1J 0J7 Vice-président des opérations, Tel: 403 328 5545 Région de l’Ouest Fax: 403 320 2162 3165-114 Ave. S.E. Ste. 200 [email protected] Calgary, AB T2Z 3X2 Tel: 403 266 3933 x3690 Medicine Hat (CS), AB Fax: 403 262 4247 Manager: David Leavitt [email protected] 1290 Trans Canada Way S.E. Ste. 202 Medicine Hat, AB T1B 1J5 Calgary (CS, GTS), AB Tel: 403 527 4205 Manager: Graham Carstairs Fax: 403 527 5095 3165-114 Ave. S.E. Ste. 200 [email protected] Calgary, AB T2Z 3X2 Tel: 403 266 3933 Red Deer (CS), AB Fax: 403 262 4247 Manager: Graham Carstairs [email protected] 5020 68 St. Ste. 4 Red Deer, AB T4N 7B4 Edmonton (CS, GTS), AB Tel: 403 347 7747 Manager: Bruce Toma Fax: 403 340 8190 10709 Jasper Ave. Ste. 600 [email protected] Edmonton, AB T5J 3N3 Tel: 780 486 8000 Fax: 780 486 9001 [email protected]

Fort McMurray (CS, GTS), AB Manager: Bruce Toma Bay 149, 395 Loutit Road Fort McMurray, AB T9K 0Z4 Tel: 780 486 8000 Fax: 780 486 9001 LEGEND Légende [email protected] CS Claims Services Gestion des sinistres Grande Prairie (CS), AB GTS Global Technical Services Manager: Bruce Toma Services techniques mondiaux 9814-97 St. Ste. 207 AMS Appraisal Management Services Grande Prairie, AB T8V 8H5 Service de gestion d’estimation Tel: 780 402 8383 CAS Class Action Services Fax: 780 402 7888 Services de recours collectifs [email protected] RMS Risk Management Services Gestion des risques

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 4 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 ALBERTA City or Town/ Refer to/Référer City or Town/ Refer to/Référer Ville: à la branch: Ville: à la branch: Acadia Valley Medicine Hat Drayton Valley Edmonton Aden Lethbridge Drumheller Calgary Airdrie Calgary Eckville Calgary Anzac Fort McMurray Edmonton Edmonton Athabasca Edmonton Edson Edmonton Atmore Fort McMurray Elkwater Medicine Hat Banff Calgary Etzikom Medicine Hat Barrhead Edmonton Evansburg Edmonton Bashaw Calgary Foremost Lethbridge Bassano Calgary Forestburg Calgary Blairmore Lethbridge Fort Chipewyan Fort McMurray Bonnyville Edmonton Fort MacKay Fort McMurray Bow Island Medicine Hat Fort McMurray Fort McMurray Breynat Fort McMurray Fort Edmonton Brooks Medicine Hat Saskatchewan Calgary Calgary Fox Creek Grande Prairie Calmar Edmonton Grande Prairie Grande Prairie Camrose Edmonton Hanna Calgary Canmore Calgary Hardisty Calgary Cardston Lethbridge High Prairie Grande Prairie Carstairs Calgary High River Calgary Castor Calgary Hinton Edmonton Chard Fort McMurray Hobbema Calgary Claresholm Lethbridge Imperial Mills Fort McMurray Cochrane Calgary Innisfail Calgary Cold Lake Edmonton Irvine Medicine Hat Coleman Lethbridge Jasper Edmonton Conklin Fort McMurray Lac La Biche Fort McMurray Consort Calgary Lacombe Calgary Coronation Calgary Lake Louise Calgary Coutts Lethbridge Leduc Edmonton Crowsnest Pass Lethbridge Lethbridge Lethbridge Devon Edmonton Lloydminster Edmonton Didsbury Calgary Manyberries Medicine Hat

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 5 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 ALBERTA City or Town/ Refer to/Référer City or Town/ Refer to/Référer Ville: à la branch: Ville: à la branch: Mariana Lake Fort McMurray Wainright Edmonton

Mayerthorpe Edmonton Walsh Medicine Hat Medicine Hat Medicine Hat Wandering River Fort McMurray Milk River Lethbridge Waterton Lethbridge Morinville Edmonton Westerose Edmonton Okotoks Calgary Westlock Edmonton Olds Calgary Wetaskiwin Edmonton Oyen Medicine Hat Whitecourt Edmonton Pincher Creek Lethbridge Wild Horse Lethbridge Plamondon Fort McMurray Youngstown Calgary Ponoka Calgary Radway Edmonton Redcliff Medicine Hat Red Deer Calgary Rocky Mountain Calgary House Sherwood Park Edmonton Slave Lake Edmonton St. Albert Edmonton St. Paul Edmonton Spruce Grove Edmonton Stettler Calgary Stony Plain Edmonton Strathmore Calgary Suffield Medicine Hat Sundre Calgary Swan Hills Edmonton Sylvan Lake Calgary Taber Lethbridge Thorsby Edmonton Three Hills Calgary Tofield Edmonton Vegreville Edmonton Vermillion Edmonton Viking Edmonton

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 6 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 BRITISH COLUMBIA Kelowna (CS, GTS), BC BRITISH COLUMBIA Manager: Dave Lemire Colombie- 160 Dougall Rd. S. Ste. 201 Britannique Kelowna, BC V1X 3J4 Tel: 250 491 0317 Regional Manager Fax: 250 491 0817 Directeur régional [email protected] Walter Waugh VP, Operations, Western Region Nanaimo (CS), BC

Vice-président des opérations, Manager: Jennifer Tims Colombie-Britannique Région de l’Ouest 235 Bastion St. Ste. 203 3165-114 Ave. S.E. Ste. 200 Nanaimo, BC V9R 3A3 Calgary, AB T2Z 3X2 Tel: 250 741 8134 Tel: 403 266 3933 x3690 Fax: 250 741 8175 Fax: 403 262 4247 [email protected] [email protected] Surrey (CS), BC Campbell River (CS), BC Manager: Dave Lemire Manager: Jennifer Tims 211-5455 152nd Street 1B-1170 Shoppers Row Surrey, BC V3S 5A5 Campbell River, BC V9W 2C8 Tel: 604 574 6275 Tel: 250 287 3590 Fax: 604 574 7354 Fax: 250 287 3215 [email protected] [email protected] Vancouver (CS, GTS), BC Cranbrook (CS), BC Manager: Dave Lemire Manager: David Leavitt 2985 Virtual Way Ste. 280 PO Box 20032 Tamarack Mall Vancouver, BC V5M 4X7 Cranbrook, BC V1C 6J5 Tel: 604 739 3816 Tel: 403 328 5545 Fax: 604 739 3817 Fax: 403 320 2162 [email protected] [email protected]

Kamloops (CS), BC Manager: Dave Lemire 230-1210 Summit Dr. Unit 421 Kamloops, BC V2C 6M1 LEGEND Légende Tel: 250 819 7547 CS Claims Services Gestion des sinistres Fax: 250 491 0817 GTS Global Technical Services [email protected] Services techniques mondiaux AMS Appraisal Management Services Service de gestion d’estimation CAS Class Action Services Services de recours collectifs RMS Risk Management Services Gestion des risques

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 7 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 BRITISH COLUMBIA Victoria (CS, GTS), BC City or Town/ Refer to/Référer Manager: Jennifer Tims Ville: à la succursale: 3318 Oak St. Ste. 22 Abbotsford Vancouver Victoria, BC V8X 1R1 Tel: 250 360 0304 Aldergrove Surrey Fax: 250 360 0310 Armstrong Kelowna [email protected] Ashcroft Kamloops Barriere Kamloops Blue River Kamloops Colombie-Britannique Bowen Island Vancouver Burnaby Vancouver Cache Creek Kamloops Campbell River Campbell River Castlegar Vancouver Chase Kamloops Chilliwack Vancouver Clearwater Kamloops Clinton Kamloops Colwood Victoria Comox Campbell River Coquitlam Vancouver Courtenay Campbell River Cranbrook Cranbrook Creston Cranbrook Delta Surrey Duncan Victoria Elkford Cranbrook Enderby Kelowna Fairmont Cranbrook

LEGEND Légende Falkland Kelowna CS Claims Services Fernie Cranbrook Gestion des sinistres Gambier Island Vancouver GTS Global Technical Services Gibsons Vancouver Services techniques mondiaux AMS Appraisal Management Services Golden Cranbrook Service de gestion d’estimation Grand Forks Kelowna CAS Class Action Services Greenwood Kelowna Services de recours collectifs RMS Risk Management Services Hope Vancouver Gestion des risques

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 8 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 BRITISH COLUMBIA City or Town/ Refer to/Référer City or Town/ Refer to/Référer Ville: à la succursale: Ville: à la succursale: Invermere Cranbrook Salmon Arm Kelowna Kamloops Kamloops Sechelt Vancouver Kelowna Kelowna Sicamous Kelowna Keremeos Vancouver Sidney Victoria Kimberley Cranbrook Sooke Victoria Ladysmith Nanaimo Sorrento Kamloops Colombie-Britannique Langford Victoria Sparwood Cranbrook Langley Surrey Squamish Vancouver Lions Bay Vancouver Summerland Kelowna Lumby Kelowna Surrey Surrey Lytton Kamloops Tofino Nanaimo Maple Ridge Vancouver Trail Cranbrook Merritt Kamloops Ucluelet Nanaimo Mill Bay Victoria Vancouver Vancouver Mission Vancouver Vernon Kelowna Nakusp Cranbrook Victoria Victoria Nanaimo Nanaimo Westbank Kelowna Nelson Cranbrook West Vancouver Vancouver North Vancouver Vancouver Whistler Vancouver Oliver Kelowna White Rock Surrey Osoyoos Kelowna Williams Lake Kamloops Parksville Nanaimo Winfield Kelowna Peachland Kelowna Pemberton Vancouver Penticton Kelowna Port Alberni Nanaimo Port Alice Campbell River Port Hardy Campbell River Port McNeil Campbell River Powell River Campbell River Prince Rupert Vancouver Princeton Kelowna Radium Cranbrook Revelstoke Kelowna Richmond Vancouver

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 9 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 MANITOBA MANITOBA City/Town: Refer to/Référer à la succursale: Regional Manager All locations Winnipeg Directeur régional Walter Waugh VP, Operations, Western Region Vice-président des opérations, Région de l’Ouest 3165-114 Ave. S.E. Ste. 200 Calgary, AB T2Z 3X2 Tel: 403 266 3933 x3690 Fax: 403 262 4247 [email protected]

Winnipeg (CS, GTS), MB Manager: Jacqueline Desrochers 1250 Waverley St. Unit 1 Winnipeg, MB R3T 6C6 Tel: 204 947 2340 Fax: 204 943 9168 [email protected]

LEGEND Légende CS Claims Services Gestion des sinistres GTS Global Technical Services Services techniques mondiaux AMS Appraisal Management Services Service de gestion d’estimation CAS Class Action Services Services de recours collectifs RMS Risk Management Services Gestion des risques

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 10 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 NEW BRUNSWICK NEW BRUNSWICK Nouveau-Brunswick Regional Manager Directeur régional Shelley Landry Director, Operations, Atlantic Region Directeur des opérations, Région de l’Atlantique Nouveau-Brunswick 237 Brownlow Ave. Ste. 120 Dartmouth, NS B3B 2C7 Tel: 902 468 7787 x6119 Fax: 902 468 5822 [email protected]

Bathurst (CS), NB Manager: Pierre Roy 270 Douglas Ave. Ste. 502 Bathurst, NB E2A 1M9 Tel: 506 548 4250 Fax: 506 548 4923 [email protected]

Fredericton (CS), NB Manager: Pierre Roy 403 Regent St. Ste. 101 Fredericton, NB E3B 3X6 Tel: 506 452 1909 Fax: 506 452 1910 [email protected]

Moncton (CS), NB Manager: Pierre Roy 1133 St. George Blvd. Ste. 340 Moncton, NB E1E 4E1 Tel: 506 863 0950 LEGEND Légende Fax: 506 863 0951 CS Claims Services [email protected] Gestion des sinistres GTS Global Technical Services Saint John (CS), NB Services techniques mondiaux Manager: Pierre Roy AMS Appraisal Management Services 717 Millidge Ave. Service de gestion d’estimation Saint John, NB E2K 2N7 CAS Class Action Services Tel: 506 634 1024 Services de recours collectifs Fax: 506 648 0112 RMS Risk Management Services [email protected] Gestion des risques

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 11 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 NEW BRUNSWICK City or Town/ Refer to/Référer City or Town/ Refer to/Référer Ville: à la succursale: Ville: à la succursale: Baie Ste. Anne Bathurst Rogersville Bathurst Bathurst Bathurst Sackville Moncton Buctouche Moncton Saint John Saint John Campbellton Bathurst Shediac Moncton Cap-Pele Moncton Shippagan Bathurst Caraquet Bathurst St. Louis Moncton Nouveau-Brunswick Chipman Fredericton St. Stephen Saint John Doaktown Fredericton Stanley Fredericton Dalhousie Bathurst Sussex Saint John Elgin Moncton Tracadie Bathurst Fredericton Fredericton Westfield Saint John Fredericton Fredericton Woodstock Fredericton Junction Gagetown Fredericton Grand Bay Saint John Hampton Saint John Hartland Fredericton Harvey Fredericton Havelock Moncton Jacksonville Fredericton Juniper Fredericton Kedgwick Bathurst Keswick Fredericton Lameque Bathurst Maisonnette Bathurst McAdam Fredericton Minto Fredericton Miramichi City Bathurst Miscou Island Bathurst Moncton Moncton Neguac Bathurst Oromocto Fredericton Petitcodiac Moncton Port Elgin Moncton Richibucto Moncton

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 12 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 NEWFOUNDLAND & LABRADOR NEWFOUNDLAND & City or Town/ Refer to/Référer Ville: à la succursale: LABRADOR All locations St. John’s Terre-Neuve-et- Labrador Regional Manager Directeur régional Shelley Landry Director, Operations, Atlantic Region Directeur des opérations, Région de l’Atlantique 237 Brownlow Ave. Ste. 120 Dartmouth, NS B3B 2C7

Tel: 902 468 7787 x6119 Terre-Neuve-et-Labrador Fax: 902 468 5822 [email protected]

St. John’s (CS, GTS), NL Manager: Shelley Landry 96 Clyde Ave. Ste. 310 Mount Pearl, NL A1N 4S2 Tel: 709 753 6351 Fax: 709 753 6129 [email protected]

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 13 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 NOVA SCOTIA Sydney (CS, GTS), NS NOVA SCOTIA Contact: Michael Tobin Nouvelle-Écosse 500 Kings Rd. Ste. 210 Sydney, NS B1S 1B1 Regional Manager Tel: 902 564 4519 Directeur régional Fax: 902 539 0071 Shelley Landry

[email protected] Nouvelle-Écosse Director, Operations, Atlantic Region Directeur des opérations, Yarmouth (CS), NS Région de l’Atlantique Manager: Walter Tingley 237 Brownlow Ave. Ste. 120 99 Water St. Dartmouth, NS B3B 2C7 Yarmouth, NS B5A 4P5 Tel: 902 468 7787 x6119 Tel: 902 742 2021 Fax: 902 468 5822 Fax: 902 742 5453 [email protected] [email protected] Halifax/Dartmouth (CS, GTS), NS Manager: Walter Tingley 237 Brownlow Ave. Ste. 120 Dartmouth, NS B3B 2C7 Tel: 902 468 7787 Fax: 902 468 5822 [email protected]

Kentville (CS), NS Manager: Walter Tingley B4-10 Webster St. Kentville Town Square Kentville, NS B4N 1H7 Tel: 902 678 7850 Fax: 902 678 7515 [email protected]

Stellarton (CS), NS Manager: Walter Tingley 2-195 North Foord St. LEGEND Légende Stellarton, NS B0K 1S0 CS Claims Services Tel: 902 752 9388 Gestion des sinistres Fax: 902 752 9375 GTS Global Technical Services [email protected] Services techniques mondiaux AMS Appraisal Management Services Service de gestion d’estimation CAS Class Action Services Services de recours collectifs RMS Risk Management Services Gestion des risques

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 14 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 NOVA SCOTIA City or Town/ Refer to/Référer City or Town/ Refer to/Référer Ville: à la succursale: Ville: à la succursale: Annapolis Royal Kentville Greenwood Kentville Antigonish Valley Stellarton Guysborough Stellarton Amherst Moncton Halifax Halifax/ Dartmouth Arglye Yarmouth Nouvelle-Écosse Barrington Yarmouth Haure Boucher Stellarton Bedford Halifax/ Hopewell Stellarton Dartmouth Kennetcook Halifax/ Berwick Kentville Dartmouth Briar Island Yarmouth Kentville Kentville Bridgetown Kentville Kingston Kentville Bridgewater Kentville Lantz Halifax/ Dartmouth Brookfield Halifax/ Dartmouth Larry’s River Stellarton Caledonia Kentville Liverpool Yarmouth Lockport Yarmouth Canning Kentville Lunenburg Kentville Canso Stellarton Mahone Bay Kentville Cape Breton Sydney Island (all Meteghan Yarmouth locations) Middleton Kentville Cape Sable Yarmouth Milford Halifax/ Island Dartmouth Chester Kentville Mount Uniacke Halifax/ Church Point Yarmouth Dartmouth Coldbrook Kentville Mulgrave Stellarton Cornwallis Kentville Musquodoboit Halifax/ Dartmouth Dartmouth Halifax/ Dartmouth New Germany Kentville Digby Yarmouth New Glasgow Stellarton Elmsdale Halifax/ New Minas Kentville Dartmouth New Ross Kentville Enfield Halifax/ Noel Halifax/ Dartmouth Dartmouth Fall River Halifax/ Oxford Moncton Dartmouth Pictou Stellarton Falmouth Kentville Port Hastings Sydney Five Islands Stellarton Port Hawkesbury Sydney Goshen Westville Stellarton

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 15 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 City or Town/ Refer to/Référer Ville: à la succursale: Pubnico Yarmouth River John Stellarton Sackville Halifax/ Dartmouth Sheet Harbour Stellarton Shelburne Yarmouth Shubenacadie Halifax/ Dartmouth Springhill Stellarton Stellarton Stellarton Stewiacke Halifax/ Dartmouth Sydney Sydney Tatamagouche Stellarton Trenton Stellarton Truro Stellarton Tusket Yarmouth Walton Halifax/ Dartmouth Waterville Kentville Western Shore Kentville Westville Stellarton Weymouth Yarmouth Windsor Kentville Wolfville Kentville Wood Harbour Yarmouth Yarmouth Yarmouth

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 16 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 ONTARIO Hamilton, ON ONTARIO 4 Hughson St. S. Fl. 6 Regional Manager Hamilton, ON L8N 3Z1 Directeur régional CS, GTS Brent Hackett Manager: Joseph Turcotte VP, Operations, Ontario Tel: 905 529 9600 VP des opérations, Ontario Fax: 905 529 5902 539 Riverbend Dr. [email protected] Kitchener, ON N2K 3S3 RMS Tel: 519 578 5540 Manager: Brett Colville Fax: 519 578 2868 Tel: 905 524 5225 [email protected] Fax: 905 524 1223 Barrie (CS), ON [email protected] Manager: Mary Charman Broadspire Canada 431 Bayview Dr. Ste. 11 Manager: Dan Ogale Barrie, ON L4N 8Y2 Tel: 905 526 2551 Tel: 705 728 5597 Fax: 905 577 0005 Fax: 705 728 2167 [email protected] [email protected] Huntsville (CS), ON Belleville (CS), ON Manager: Jeffrey Klinkman Manager: Brian Hambly 12 High St. Ste. 4 365 North Front St. Ste. 210 Huntsville, ON P1H 1N9 Belleville, ON K8P 5A5 Tel: 705 789 2366 Tel: 613 966 2872 Fax: 705 789 7342 Fax: 613 966 4759 [email protected] [email protected] Kapuskasing (CS), ON Brantford (CS, GTS), ON Manager: Michael Bottan Manager: Joseph Turcotte 9A Queen St. 166 Charing Cross St. Kapuskasing, ON P5N 1G5 Brantford, ON N3R 2J4 Tel: 705 337 6565 Tel: 519 759 5760 Fax: 705 337 6530 Fax: 519 759 5691 [email protected] [email protected] Kingston (CS), ON Brockville (CS), ON Manager: Nancy Brooks Manager: Nancy Brooks 160 Binnington Court, Unit C 125 Stewart Blvd. Ste. 206B Kingston, ON K7M 8N1 Brockville, ON K6V 4W4 Tel: 613 389 5209 Tel: 1 877 579 8990 x2593 Fax: 613 389 5990 Fax: 613 657 8929 [email protected] [email protected]

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 17 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 ONTARIO Kitchener (Head Office), ON New Liskeard (CS), ON Manager: Michael McLeod Manager: Michael Bottan 539 Riverbend Dr. Box 280 114 Whitewood Ave. Kitchener, ON N2K 3S3 New Liskeard, ON P0J 1P0 Tel: 519 578 5540 Tel: 705 647 6781 Fax: 519 578 2868 Fax: 705 647 6783 [email protected] [email protected]

London (CS), ON Newmarket (CS, GTS), ON Manager: Keith Marentette Manager: Mary Charman 150 Kent St. Fl. 1 120 Mulock Dr. Ste. 1 London, ON N6A 1L3 Newmarket, ON L3Y 7C5 Tel: 519 432 3747 Tel: 905 898 0008 Fax: 519 432 6053 Fax: 905 898 1705 [email protected] [email protected]

Mississauga (CS, GTS), ON North Bay (CS), ON 110 Matheson Blvd. W. Ste. 301 Manager: Michael Bottan Mississauga, ON L5R 4G7 326 McIntyre St. W. Manager: Kelly Stevens North Bay, ON P1B 2Z1 Tel: 905 568 7550 Tel: 705 476 2120 Fax: 905 568 7830 Fax: 705 476 9280 [email protected] [email protected]

National Claims Orangeville (CS, GTS), ON Management Centre (NCMC) Manager: Mary Charman 90 Matheson Blvd. W. Ste. 400 75 First St. Ste. 243 Mississauga, ON L5R 3R3 Orangeville, ON L9W 5B6 AVP: Noel Dunne Tel: 905 898 0008 Tel: 905 602 6267 Fax: 905 898 1705 Fax: 905 602 6956 [email protected] [email protected] Human Risk Services Manager: Anthony Magagna Tel: 905 602 9511 Fax: 905 602 6956 LEGEND Légende [email protected] CS Claims Services Personal Lines Gestion des sinistres Manager: Julio DaConceicao GTS Global Technical Services Tel: 905 206 2202 Services techniques mondiaux Fax: 905 602 6956 AMS Appraisal Management Services Service de gestion d’estimation [email protected] CAS Class Action Services Services de recours collectifs RMS Risk Management Services Gestion des risques

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 18 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 ONTARIO Ottawa, ON Sault Ste. Marie 955 Green Valley Cres. (CS, GTS), ON Ste. 285 & 295 Manager: David K. Marshall Ottawa, ON K2C 3V4 180 Bay St. Ste. 102A Sault Ste. Marie, ON P6A 6S2 CS, GTS Tel: 705 942 1300 Manager: Nancy Brooks Fax: 705 942 3060 Tel: 613 233 5661 [email protected] Fax: 613 233 5665 [email protected] St. Catharines (CS, GTS), ON CAS Manager: Joseph Turcotte Manager: Kevin O’Connell 55 King St. Ste. 300 Tel: 613 564 7194 St. Catharines, ON L2R 3H5 Fax: 613 569 1763 Tel: 905 688 6391 [email protected] Fax: 905 684 0133 [email protected] Owen Sound (CS), ON Manager: Michael McLeod Sudbury (CS), ON 345 8th St. E. Ste. 208 Manager: Kenneth Graham Owen Sound, ON N4K 1L3 1177 Barrydowne Rd. Tel: 519 371 2252 Sudbury, ON P3A 3V4 Fax: 519 376 4777 Tel: 705 524 3611 [email protected] Fax: 705 524 3622 [email protected] Peterborough (CS, GTS), ON Manager: Brian Hambly Thunder Bay (CS, GTS), ON 1600 Lansdowne St. W. Ste. 9 Manager: Mike Bottan Peterborough, ON K9J 7C7 395 Fort William Rd. 1st Floor Tel: 705 876 1797 Thunder Bay, ON P7B 2Z5 Fax: 705 876 1807 Tel: 807 344 1800 [email protected] Fax: 807 344 1803 [email protected] Sarnia (CS), ON Manager: David Bourke Timmins (CS), ON 265 North Front St. Ste. 402 Manager: Michael Bottan Sarnia, ON N7T 7X1 273 Third Ave. Ste. 401 Tel: 519 344 5277 Timmins, ON P4N 1E2 Fax: 519 344 0163 Tel: 705 267 4040 [email protected] Fax: 705 268 4151 [email protected]

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 19 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 ONTARIO Toronto East/Durham Region Waterloo/Wellington Region, ON (CS), ON 180 King St. S. Ste. 315 Manager: Brian Hambly Waterloo, ON N2J 1P8 1099 Kingston Rd. Ste. 233 CS, GTS Pickering, ON L1V 1B5 Manager: Michael McLeod Tel: 905 420 0170 Tel: 519 571 0019 Fax: 905 420 1095 Fax: 519 571 1896 [email protected] [email protected] Toronto West/Peel Region AMS (CS), ON Manager: Anita Zeitler Manager: Kelly Stevens Tel: 519 579 4240 110 Matheson Blvd. W. Ste. 301 Fax: 519 579 5130 Mississauga, ON L5R 4G7 [email protected] Tel: 905 568 7550 CAS Fax: 905 568 7830 VP: Michael Mooney [email protected] Tel: 519 578 4053 Toronto Downtown Fax: 519 578 4016 (Commercial Claims Only) [email protected] 123 Front St. W. Ste. 300 CLAIMSALERT® Toronto, ON M5J 2M2 VP: Jennifer Virley GTS Tel: 519 593 2673 Manager: Paul Hancock Fax: 519 578 4717 Tel: 416 867 1188 [email protected] Fax: 416 867 1925 Windsor (CS, GTS), ON [email protected] Manager: Keith Marentette Legal Services 3200 Deziel Dr. Ste. 418 Manager: Paul Famula Windsor, ON N8W 5K8 Tel: 416 364 6341 Tel: 519 974 5911 Fax: 416 364 1641 Fax: 519 974 1846 [email protected] [email protected] RMS Manager: Brett Colville Tel: 416 364 6341 LEGEND Légende Fax: 416 364 6344 CS Claims Services [email protected] Gestion des sinistres Specialty Lines/London Markets GTS Global Technical Services Manager: Carrie Trudeau Services techniques mondiaux Tel: 416 957 5014 AMS Appraisal Management Services Fax: 416 364 6344 Service de gestion d’estimation [email protected] CAS Class Action Services Services de recours collectifs RMS Risk Management Services Gestion des risques

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 20 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 ONTARIO City or Town/ Refer to/Référer City or Town/ Refer to/Référer Ville: à la succursale: Ville: à la succursale: Aberfoyle Waterloo/ Azilda Sudbury Wellington Region Baden Waterloo/ Acton Waterloo/ Wellington Region Wellington Region Badjeros Orangeville Addison Brockville Bala Huntsville Ajax Toronto East/ Baldwin Newmarket Durham Region Ballantrae Newmarket Alban Sudbury Bancroft Belleville Alberton Hamilton Barbers Bay Timmins Alexandria Ottawa Barrie Barrie Alfred Ottawa Barry’s Bay Huntsville Allanburg St. Catharines Bath Kingston Alliston Orangeville Baysville Huntsville Alma Waterloo/ Wellington Region Beachburg Ottawa Beachville Brantford Almonte Ottawa Beamsville St. Catharines Alton Orangeville Beardmore Thunder Bay Alvinston Sarnia Beaverton Barrie Amherstburg Windsor Beeton Orangeville Ancaster Hamilton Belfountain Orangeville Angus Barrie Belle Valley New Liskeard Apple Hill Ottawa Belleville Belleville Apsley Peterborough Belwood Orangeville Arden Kingston Berwick Ottawa Ariss Waterloo/ Wellington Region Binbrook Hamilton Arkona Sarnia Bisset Creek North Bay Armstrong Thunder Bay Blackstock Toronto East/ Durham Region Arnprior Ottawa Blenheim Windsor Arthur Orangeville Blind River Sault Ste. Marie Athens Brockville Bloomfield Belleville Aurora Newmarket Bloomingdale Waterloo/ Avonmore Ottawa Wellington Region Ayr Waterloo/ Bobcaygeon Peterborough Wellington Region Bolton Orangeville

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 21 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 ONTARIO City or Town/ Refer to/Référer City or Town/ Refer to/Référer Ville: à la succursale: Ville: à la succursale: Bond Head Newmarket Burk’s Falls Huntsville Bonfield North Bay Burlington Hamilton Bothwell Windsor Burritts Rapids Ottawa Bourget Ottawa Butler Lake New Liskeard Bowmanville Toronto East/ Buttonville Toronto East/ Durham Region Durham Region Bracebridge Huntsville Byng Brantford Bradford Newmarket Caistor Centre Hamilton Braeside Ottawa Calabogie Ottawa Bramalea Toronto West/ Caledon Orangeville Peel Region Caledon East Orangeville Brampton Toronto West/ Caledonia Hamilton Peel Region Callander North Bay Branchton Waterloo/ Wellington Region Cambridge Waterloo/ Wellington Region Brantford Brantford Camilla Orangeville Brechin Barrie Camlachie Sarnia Breslau Waterloo/ Wellington Region Campbellford Belleville Campbellville Waterloo/ Bridgenorth Peterborough Wellington Region Brigden Sarnia Canfield Hamilton Bright Waterloo/ Cannington Peterborough Wellington Region Capreol Sudbury Brighton Belleville Caramat Thunder Bay Brights Grove Sarnia Cardinal Brockville Brinston Brockville Carleton Place Ottawa Brisbane Waterloo/ Wellington Region Carlisle Toronto West/ Peel Region Brockville Brockville Carnarvon Huntsville Brooklin Toronto East/ Durham Region Cartier Sudbury Brown Hill Newmarket Cassellman Ottawa Brownsville Brantford Cayuga Hamilton Bruce Mines Sault Ste. Marie Cedar Point Barrie Burford Brantford Cedar Springs Windsor Burgessville Brantford Chalk River Ottawa

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 22 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 ONTARIO City or Town/ Refer to/Référer City or Town/ Refer to/Référer Ville: à la succursale: Ville: à la succursale: Chatham Windsor Cottam Windsor Chapleau Sault Ste. Marie Courtice Toronto East/ Chaput Hughes New Liskeard Durham Region Charing Cross Windsor Courtright Sarnia Windsor Windsor Creemore Orangeville Chelmsford Sudbury Croton Windsor Cheltenham Orangeville Crystal Beach St. Catharines Chesterville Ottawa Cumberland Ottawa Chippawa St. Catharines Cumberland Barrie Beach Christian Island Barrie Dane New Liskeard Claremont Toronto East/ Durham Region Deep River Ottawa Clarksburg Owen Sound Delhi Brantford Clifford Waterloo/ Delta Brockville Wellington Region Deseronto Belleville Clinton Waterloo/ Deux Rivieres North Bay Wellington Region Dobbington Owen Sound Cloyne Belleville Dobie New Liskeard Cobalt New Liskeard Dorset Huntsville Cobden Ottawa Douglas Ottawa Cobourg Belleville Dover Centre Windsor Cochrane Kapuskasing Drayton Waterloo/ Coldwater Barrie Wellington Region Colgan Orangeville Dresden Windsor Collingwood Barrie Drumbo Brantford Comber Windsor Dryden Thunder Bay Concord Toronto West/ Duart Windsor Peel Region Dunchurch Huntsville Conn Orangeville Dundalk Orangeville Connaught Timmins Dundas Hamilton Cookstown Barrie Dunedin Orangeville Corbeil North Bay Dunkerron Orangeville Corbetton Orangeville Dunnville St. Catharines Cornwall Brockville Duntroon Barrie Corunna Sarnia Durham Owen Sound

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 23 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 ONTARIO City or Town/ Refer to/Référer City or Town/ Refer to/Référer Ville: à la succursale: Ville: à la succursale: Dwight Huntsville Fenwick St. Catharines Eagle River Thunder Bay Fergus Waterloo/ Ear Falls Thunder Bay Wellington Region Earlton New Liskeard Fesserton Barrie East York Toronto East/ Feversham Owen Sound Durham Region Finch Brockville Echo Bay Sault Ste. Marie Flesherton Owen Sound

Eden Mills Waterloo/ Floradale Waterloo/ Wellington Region Wellington Region Florence Windsor Eganville Ottawa Foleyet Timmins Elgin Kingston Fonthill St. Catharines Elk Lake New Liskeard Forest Sarnia Elliot Lake Sault Ste. Marie Fort Erie St. Catharines Elmira Waterloo/ Wellington Region Fort Francis Thunder Bay Elora Waterloo/ Frankford Belleville Wellington Region Frankville Kingston Embro Brantford Fraserdale Thunder Bay Embrun Ottawa Freelton Toronto West/ Emeryville Windsor Peel Region Emo Thunder Bay Fruitland Hamilton Emsdale Huntsville Gananoque Kingston Englehart New Liskeard Georgetown Waterloo/ Wellington Region Enterprise Kingston Geraldton Thunder Bay Erieau Windsor Gilford Barrie Erin Orangeville Glen Huron Barrie Espanola Sudbury Glen Morris Waterloo/ Essex Windsor Wellington Region Estaire Sudbury Glencairn Barrie Etobicoke Toronto West/ Glencoe London Peel Region Gloucester Ottawa Everett Barrie Goderich Waterloo/ Exeter London Wellington Region Fauquier Kapuskasing Gogama Timmins Fenelon Falls Peterborough Golden Lake Ottawa

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 24 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 ONTARIO City or Town/ Refer to/Référer City or Town/ Refer to/Référer Ville: à la succursale: Ville: à la succursale: Golden Valley North Bay Hickson Brantford Goodwood Newmarket Highgate Windsor Gore Bay Sudbury Hillsburgh Orangeville Gorrie Waterloo/ Hockley Orangeville Wellington Region Holland Landing Newmarket Gowanstown Waterloo/ Holtyre New Liskeard Wellington Region Holyrood Waterloo/ Gowganda New Liskeard Wellington Region Grafton Peterborough Honey Harbour Barrie Grand Bend London Honeywood Orangeville Grand Valley Orangeville Hornby Toronto West/ Grande Pointe Windsor Peel Region Grassie Hamilton Hornepayne Sault Ste. Marie Gravenhurst Huntsville Hornings Mills Orangeville Green Valley Ottawa Hoyle Timmins Grimsby St. Catharines Humphrey Huntsville Guelph Waterloo/ Huntsville Huntsville Wellington Region Ignace Thunder Bay Hagersville Brantford Ingersoll Brantford Haileybury New Liskeard Ingleside Brockville Haliburton Peterborough Inglewood Orangeville Hamilton Hamilton Inkerman Brockville Hanmer Sudbury Innerkip Brantford Hanover Owen Sound Inwood Sarnia Harley Brantford Iron Bridge Sault Ste. Marie Harriston Waterloo/ Iroquois Brockville Wellington Region Iroquois Falls New Liskeard Harrow Windsor Jasper Kingston Harty Kapuskasing Jerseyville Brantford Hastings Peterborough Jordan Station St. Catharines Hawkesbury Ottawa Kaladar Belleville Hawkestone Barrie Kanata Ottawa Hawkesville Waterloo/ Kapuskasing Kapuskasing Wellington Region Katrine Huntsville Heathcote Owen Sound The Kawarthas Peterborough

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 25 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 ONTARIO City or Town/ Refer to/Référer City or Town/ Refer to/Référer Ville: à la succursale: Ville: à la succursale: Kearney Huntsville Leaskdale Newmarket Kearns New Liskeard Lefroy Barrie Keene Peterborough Levack Sudbury Keldon Orangeville Limoges Ottawa Kemptville Brockville Lindsay Peterborough Kenogami New Liskeard Lisle Barrie Kenora Thunder Bay Listowel Waterloo/ Kent Bridge Windsor Wellington Region Keswick Newmarket Little Current Sudbury Kettle Point Sarnia Lively Sudbury Kettleby Newmarket Lloydtown Orangeville Killaloe Station Ottawa London London Kilworthy Huntsville Long Point Brantford Kincardine Owen Sound Long Sault Brockville King City Newmarket Longlac Thunder Bay King Kirkland New Liskeard Loretto Orangeville Kingston Kingston Lowbanks St. Catharines Kingsville Windsor Lyn Brockville Kintore Brantford Lynden Brantford Kirkfield Peterborough Lyndhurst Kingston New Liskeard New Liskeard Mactier Huntsville Kitchener Waterloo/ Madoc Belleville Wellington Region Magnetawan Huntsville Kleinburg Newmarket Maidstone Windsor Lafontaine Barrie Mallorytown Kingston Lakefield Peterborough Malton Toronto West/ Lambeth London Peel Region Lanark Ottawa Manitouwadge Thunder Bay Lancaster Brockville Manotick Ottawa Lansdowne Kingston Mansfield Orangeville Larder Lake New Liskeard Maple Newmarket Latchford New Liskeard Maple Valley Orangeville Laurel Orangeville Marathon Thunder Bay Lavigne North Bay Markdale Owen Sound Leamington Windsor

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 26 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 ONTARIO City or Town/ Refer to/Référer City or Town/ Refer to/Référer Ville: à la succursale: Ville: à la succursale: Markham Toronto East/ Mooretown Sarnia Durham Region Moose Creek Ottawa Marmora Peterborough Moosonee Timmins Marsville Orangeville Morewood Ottawa Marten River New Liskeard Morpeth Windsor Maryhill Waterloo/ Morrisburg Brockville Wellington Region Morriston Waterloo/ Massey Sudbury Wellington Region Matachewan New Liskeard Mount Albert Newmarket Matheson New Liskeard Mount Brydges London Mattawa North Bay Mount Elgin Brantford Mattice Kapuskasing Mount Forest Orangeville McGregor Windsor Mount Hope Hamilton Merlin Windsor Mount Pleasant Brantford Merrickville Brockville Mountain Brockville Metcalfe Ottawa Muirkirk Windsor Midland Barrie Nakina Thunder Bay Mildmay Orangeville Nanticoke Brantford Milford Bay Huntsville Napanee Kingston Millbrook Peterborough Nepean Ottawa Millgrove Hamilton New Dundee Waterloo/ Wellington Region Milton Toronto West/ Peel Region New Hamburg Waterloo/ Minden Peterborough Wellington Region Mississauga Toronto West/ New Liskeard New Liskeard Peel Region Newboro Kingston Mitchell Waterloo/ Newbury Windsor Wellington Region Newcastle Toronto East/ Moffat Waterloo/ Durham Region Wellington Region Newington Brockville Mono Centre Orangeville Newmarket Newmarket Mono Mills Orangeville Newton-Robinson Newmarket Mono Road Orangeville Newtonville Peterborough Moonbeam Kapuskasing Niagara Falls St. Catharines Moonstone Barrie

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 27 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 ONTARIO City or Town/ Refer to/Référer City or Town/ Refer to/Référer Ville: à la succursale: Ville: à la succursale: Niagara-on-the- St. Catharines Ottawa Ottawa Lake Otterville Brantford Nipigon Thunder Bay Owen Sound Owen Sound Nipissing North Bay Paisley Owen Sound Nobel Huntsville Palgrave Orangeville Nobleton Orangeville Parham Kingston Noelville Sudbury Paris Brantford Norland Peterborough Parkhill London North Augusta Brockville Parry Sound Huntsville North Bay North Bay Pefferlaw Newmarket North Buxton Windsor Pelham St. Catharines North York (East Toronto East/ Pembroke Ottawa of Yonge St.) Durham Region Penetanguishene Barrie North York (West Toronto West/ of Yonge St.) Peel Region Perkinsfield Barrie Northbrook Belleville Perth Kingston Norval Toronto West/ Petawawa Ottawa Peel Region Peterborough Peterborough Norwich Brantford Petrolia Sarnia Norwood Peterborough Phelpston Barrie Novar Huntsville Pickering Toronto East/ Oak Ridges Newmarket Durham Region Odessa Kingston Pickle Lake Thunder Bay Oil City Sarnia Picton Belleville Oil Springs Sarnia Pigeon River Thunder Bay Onaping Sudbury Plattsville Waterloo/ Wellington Region Opasatika Kapuskasing Orangeville Orangeville Point Edward Sarnia Orillia Barrie Porcupine Timmins Orono Toronto East/ Port Bolster Barrie Durham Region Port Burwell Brantford Orr Lake Barrie Port Carling Huntsville Orton Waterloo/ Port Colborne St. Catharines Wellington Region Port Credit Toronto West/ Oshawa Toronto East/ Peel Region Durham Region

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 28 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 ONTARIO City or Town/ Refer to/Référer City or Town/ Refer to/Référer Ville: à la succursale: Ville: à la succursale: Port Dover Brantford Ridgeway St. Catharines Port Elgin Owen Sound Ringwood Newmarket Port Franks Sarnia Riverview Orangeville Port Hope Belleville Rockland Ottawa Port Lambton Sarnia Rockport Kingston Port Loring North Bay Rockton Waterloo/ Port McNicoll Barrie Wellington Region Port Perry Toronto East/ Rockwood Waterloo/ Durham Region Wellington Region Port Severn Barrie Rodney Windsor Port Sydney Huntsville Rolphton Ottawa Portland Kingston Rosemont Orangeville Pottageville Orangeville Rosseau Huntsville Powassan North Bay Russell Ottawa Prescott Brockville Rutherglen North Bay Priceville Orangeville Ruthven Windsor Primrose Orangeville Salem Waterloo/ Princeton Brantford Wellington Region Proton Station Orangeville Salford Brantford Puslinch Waterloo/ Sandford Newmarket Wellington Region Sandhill Orangeville Putnam Brantford Peterborough Peterborough Queenston St. Catharines Sauble Beach Owen Sound Queensville Newmarket Sault Ste. Marie Sault Ste. Marie Ramore New Liskeard Scarborough Toronto East/ Red Lake Thunder Bay Durham Region Red Rock Thunder Bay Schomberg Orangeville Redbridge North Bay Schrieber Thunder Bay Reddickville Orangeville Schumacher Timmins Reeces Corners Sarnia Scotland Brantford Renfrew Ottawa Seaforth Waterloo/ Wellington Region Richmond Ottawa Seeleys Bay Kingston Richmond Hill Newmarket Sesekinika New Liskeard Ridgetown Windsor Severn Bridge Barrie Ridgeville St. Catharines

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 29 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 ONTARIO City or Town/ Refer to/Référer City or Town/ Refer to/Référer Ville: à la succursale: Ville: à la succursale: Shannonville Belleville St. Joseph Island Sault Ste. Marie Shanty Bay Barrie St. Thomas London Sharbot Lake Kingston Stayner Barrie Sharon Newmarket Stirling Belleville Sheffield Waterloo/ Stittsville Ottawa Wellington Region Stonecliffe North Bay Shelburne Orangeville Stoney Creek Hamilton Sherkston St. Catharines Stouffville Newmarket Shrewsbury Windsor Stratford Waterloo/ Brantford Brantford Wellington Region Sioux Lookout Thunder Bay Stroud Barrie Smith’s Falls Ottawa Sturgeon Falls North Bay Smithville Hamilton Sudbury Sudbury Smooth Rock Falls Kapuskasing Summerstown Brockville South River North Bay Sunderland Peterborough South Woodslee Windsor Sundridge North Bay Southampton Owen Sound Sutton Newmarket Spanish Sault Ste. Marie Swastika New Liskeard Spencerville Brockville Tamworth Kingston Sprucedale Huntsville Tarzwell New Liskeard St. Agatha Waterloo/ Tavistock Waterloo/ Wellington Region Wellington Region St. Albert Ottawa Tecumseh Windsor St. Andrews Brockville Temagami New Liskeard St. Anns St. Catharines Terra Cotta Toronto West/ St. Catharines St. Catharines Peel Region St. Charles Sudbury Terra Nova Orangeville St. Clair Beach Windsor Terrace Bay Thunder Bay St. Clements Waterloo/ Thamesford Brantford Wellington Region Thamesville Windsor St. Davids St. Catharines Thedford Sarnia St. George Brantford Thessalon Sault Ste. Marie St. Jacobs Waterloo/ Thornbury Owen Sound Wellington Thornhill Toronto East/ Regionn Durham Region

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 30 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 ONTARIO City or Town/ Refer to/Référer City or Town/ Refer to/Référer Ville: à la succursale: Ville: à la succursale: Thornloe New Liskeard Vineland St. Catharines Thornton Barrie Violet Hill Orangeville Thorold St. Catharines Virgil St. Catharines Thunder Bay Thunder Bay Virginia Newmarket Tilbury Windsor Virginiatown New Liskeard Tillsonburg Brantford Wahnapitae Sudbury Timmins Timmins Wainfleet St. Catharines Tincap Brockville Waldemar Orangeville Tobermory Owen Sound Walkerton Owen Sound Toledo Brockville Wallaceburg Windsor Toronto Toronto East/ Warminster Barrie (East of Yonge St.) Durham Region Warwick Sarnia Toronto Toronto West/ Washago Barrie (West of Yonge St.) Peel Region Waterdown Hamilton Tottenham Orangeville Waterford Brantford Trenton Belleville Waterloo Waterloo/ Trout Creek North Bay Wellington Region Tupperville Windsor Watford Sarnia Tweed Belleville Waubaushene Barrie Udora Newmarket Wawa Sault Ste. Marie Unionville Toronto East/ Welland St. Catharines Durham Region Wellandport St. Catharines Upsala Thunder Bay Wellesley Waterloo/ Utterson Huntsville Wellington Region Uxbridge Newmarket Wellington Belleville Val Gagne New Liskeard Westport Kingston Val Rita Kapuskasing Wheatley Windsor Vandorf Newmarket Whitby Toronto East/ Vanier Ottawa Durham Region Vaughn Newmarket White River Sault Ste. Marie Vankleek Hill Ottawa Whitefish Sudbury Vermillion Bay Thunder Bay Whitney Ottawa Verner North Bay Wiarton Owen Sound Verona Kingston Wilkesport Sarnia Victoria Harbour Barrie Williamsburg Brockville

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 31 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 City or Town/ Refer to/Référer Ville: à la succursale: Wilsonville Brantford Winchester Ottawa Windsor Windsor Wingham Waterloo/ Wellington Region Winona Hamilton Woodbridge Toronto West/ Peel Region Woodstock Brantford Woodville Peterborough Wyebridge Barrie Wyevale Barrie Wyoming Sarnia Zephyr Newmarket

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 32 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 PRINCE EDWARD ISLAND PRINCE EDWARD City or Town/ Refer to/Référer Ville: à la succursale: ISLAND All locations Charlottetown l’Île-du-Prince- Édouard Regional Manager Directeur régional Shelley Landry Director, Operations, Atlantic Region Directeur des opérations,

Région de l’Atlantique l’Île-du-Prince-Édouard 237 Brownlow Ave. Ste. 120 Dartmouth, NS B3B 2C7 Tel: 902 468 7787 x6119 Fax: 902 468 5822 [email protected]

Charlottetown (CS, GTS), PE Contact: Richard Nicolle 2 Harbourside Access Rd. Ste. 4 Charlottetown, PE C1A 8R4 Tel: 902 566 1011 Fax: 902 894 3044 [email protected]

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 33 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 QUÉBEC RMS QUÉBEC Contact: Dana Sirois Regional Manager Tél. 514 748 7300 pst. 7615 Directeur régional Téléc. 514 748 2228 Claudine Davoodi [email protected] VP, Operations, Québec Specialty Lines/London Markets Vice-Presidente, Operations Contact: Dana Sirois Région du Quebec Tél. 514 748 7300 pst. 7615 5100 rue Sherbrooke Est, Bureau 702 Téléc. 514 748 2228 Montréal, QC H1V 3R9 [email protected] Tél. 514 748 7300 pst. 7605 Personal Lines Téléc. 514 748 2228 Contact: Dana Sirois [email protected] Tél. 514 748 7300 pst. 7615 Gatineau (CS), QC Téléc. 514 748 2228 Directeur: France Paul [email protected] 5100 rue Sherbrooke Est, Bureau 702 CAS Montréal, QC H1V 3R9 Directeur: Michael Mooney Tél. 888 776 5511 Tél. 514 748 9892 Téléc. 514 748 2228 Téléc. 514 748 1736 [email protected] ou [email protected] [email protected] CLAIMSALERT® Mont-Laurier (CS), QC Contact: Tania Santo Directeur: Patrice Janès Tél. 514 356 7501 5100 rue Sherbrooke Est, Bureau 702 Téléc. 514 351 4220 Montréal, QC H1V 3R9 [email protected] Tél. 877 823 4153 Québec (CS, GTS), QC Téléc. 514 748 2228 Directeur: Jacques Béland [email protected] ou 1305 boul. Lebourgneuf Bureau 303 [email protected] Québec, QC G2K 2E4 Montréal, QC Tél. 418 872 7050 5100 rue Sherbrooke Est, Bureau 702 Téléc. 418 872 9553 Montréal, QC H1V 3R9 [email protected] CS LEGEND Légende Directeur: Luc Gnocchini CS Claims Services Tél. 514 748 7300 pst. 7621 Gestion des sinistres Téléc. 514 748 2228 GTS Global Technical Services [email protected] Services techniques mondiaux AMS Appraisal Management Services GTS Service de gestion d’estimation Directeur: Jean-Yves Bernier CAS Class Action Services Tél. 514 748 7656 pst. 7656 Services de recours collectifs Téléc. 514 748 2228 RMS Risk Management Services [email protected] Gestion des risques

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 34 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 QUÉBEC Saguenay (CS), QC City or Town/ Refer to/Référer Directeur: Jaques Beland Ville: à la succursale: 2321 du Chemin de la Montagne Alma, QC G8B 5V2 Alma Saguenay Tél. 418 480 1944 Anjou Montréal Téléc. 418 480 2254 Arvida Saguenay [email protected] Auteuil Montréal Sherbrooke (CS), QC Aylmer Gatineau Directeur: Jacques Béland Baie-Comeau Québec PO Box 566 Baie-d’Urfé Montréal Sherbrooke, QC J1C 1A1 Beaconsfield Montréal Tél. 514 748 7300 Téléc. 514 748 2228 Beauce Québec [email protected] Beauharnois Montréal Beauport Québec Saint-Jérôme (CS), QC Directeur: Frence Paul Beloeil Montréal 5100 rue Sherbrooke Est, Bureau 702 Berthierville Montréal Montréal, QC H1V 3R9 Boischatel Québec Tél. 800 407 3507 Bois-des-Filion St-Jérôme Téléc. 514 748 2228 [email protected] ou Bromptonville Sherbrooke [email protected] Brossard Montréal Buckingham Gatineau Trois-Rivierès (CS), QC Directeur: France Paul Candiac Montréal 5100 rue Sherbrooke Est, Bureau 702 Cap-de-la- Trois-Rivières Montréal, QC H1V 3R9 Madeleine Tél. 514 748 7300 Cap-Rouge Québec Téléc. 514 748 2228 Cartierville Montréal [email protected] ou Chambly Montréal [email protected] Charlemagne Montréal Charlesbourg Québec Charny Québec Chateauguay Montréal Chicoutimi Saguenay Chomedey Montréal Cote-Saint-Luc Montréal Cowansville Sherbrooke Crabtree St-Jérôme Delson Montréal

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 35 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 QUÉBEC City or Town/ Refer to/Référer City or Town/ Refer to/Référer Ville: à la succursale: Ville: à la succursale: Deux-Montagnes St-Jérôme Lennoxville Sherbrooke Dollard-des- Montréal Léry Montréal Ormeaux Longue-Pointe Montréal Dorval Montréal Longueuil Montréal Drummondville Trois-Rivières Loretteville Québec Duvernay Montréal Louiseville Trois-Rivières Fabreville Montréal Lucerne Gatineau Gaspésie Québec Magog Sherbrooke Gatineau Gatineau Maniwaki Gatineau Gatineau Point Gatineau Maple Grove Montréal Granby Sherbrooke Masson Gatineau Grand-Mère Trois-Rivières Melocheville Montréal Greenfield Park Montréal Mont Tremblant St-Jérôme Grenville Gatineau Mont-Laurier Mont-Laurier Hemmingford Montréal Montréal Montréal Hull Gatineau Mont-Royal Montréal Iberville Montréal Mont-Saint- Montréal Isle-Maligne Saguenay Hilaire Joliette St-Jérôme Naudville Saguenay Jonquière Saguenay Nicolet Trois-Rivières L’Ancienne Québec Omerville Sherbrooke Lorette Otterburn Park Montréal L’Assomption Montréal Outremont Montréal L’Epiphanie Montréal Pierrefonds Montréal La Salle Montréal Pincourt Montréal La Tuque Trois-Rivières Point Claire Montréal Lachine Montréal Québec Québec Lachute St-Jérôme Repentigny Montréal Lafontaine St-Jérôme Rimouski Québec Laprairie Montréal Rive-Sud Sherbrooke/ Lasalle Montréal Montréal Laurentides St-Jérôme Riviere-des- Montréal Laval Montréal Prairies Laval-des-Rapides Montréal Rivière-du-Loup Québec Lemoyne Montréal Rosemere St-Jérôme

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 36 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 QUÉBEC City or Town/ Refer to/Référer Ville: à la succursale: Roxboro Montréal Saint-Hyacinthe Montréal Senneville Montréal Shawinigan Trois-Rivières Shawinigan Falls Trois-Rivières Shawville Gatineau Sherbrooke Sherbrooke Shipshaw Saguenay Shipshaw Falls Saguenay Sillery Québec Sorel-tracy Trois-Rivières St-Donat Québec St-Hyacinthe Sherbrooke St-Jean-sur- Montréal Richelieu St-Jérôme St-Jérôme Stoneham Québec Terrebonne St-Jérôme Thetford Mines Québec Trois-Rivières Trois-Rivières Valcartier Station Québec Valcartier Village Québec Valleyfield Montréal Varennes Montréal Vaudreuil-Dorion Montréal Verdun Montréal Victoriaville Trois-Rivières Westmount Montréal Yamachiche Trois-Rivières

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 37 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 SASKATCHEWAN SASKATCHEWAN City or Town/ Refer to/Référer Ville: à la succursale: Regional Manager Aberdeen Saskatoon Directeur régional Arborfield Saskatoon Walter Waugh VP, Operations, Western Region Archerwill Saskatoon VP des opérations, Asquith Saskatoon Région du Ouest Assiniboia Regina 3165-114 Ave. S.E. Ste. 200 Big River Saskatoon Calgary, AB T2Z 3X2 Tel: 403 266 3933 x3690 Biggar Saskatoon Fax: 403 262 4247 Birch Hills Saskatoon [email protected] Canora Regina

Regina (CS), SK Carlyle Regina Manager: Bruce Toma Carrot River Saskatoon 2150 Scarth St. Ste. 120 Choiceland Saskatoon Regina, SK S4P 2H7 Colonsay Saskatoon Tel: 306 586 4994 Conquest Saskatoon Fax: 306 586 4440 [email protected] Coronach Regina Creighton Saskatoon Saskatoon (CS), SK Davidson Regina Manager: Bruce Toma 227 Primrose Dr. Ste. 210 Debden Saskatoon Saskatoon, SK S7K 5E4 Esterhazy Regina Tel: 306 931 1999 Estevan Regina Fax: 306 931 2212 Eston Regina [email protected] Foam Lake Regina Glaslyn Saskatoon Gravelbourg Regina Gull Lake Regina Hague Saskatoon LEGEND Légende Hudson Bay Saskatoon CS Claims Services Humboldt Saskatoon Gestion des sinistres Kamsack Regina GTS Global Technical Services Services techniques mondiaux Kelvington Saskatoon AMS Appraisal Management Services Kenaston Saskatoon Service de gestion d’estimation Kerrobert Saskatoon CAS Class Action Services Kindersley Saskatoon Services de recours collectifs RMS Risk Management Services Kinistino Saskatoon Gestion des risques La Ronge Saskatoon

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 38 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 SASKATCHEWAN City or Town/ Refer to/Référer City or Town/ Refer to/Référer Ville: à la succursale: Ville: à la succursale: Langenburg Regina Watrous Saskatoon Lanigan Saskatoon Watson Saskatoon Leask Saskatoon Weyburn Regina Lloydminster Saskatoon White Fox Saskatoon Loon Lake Saskatoon Wilkie Saskatoon Macklin Saskatoon Wynyard Regina Meadow Lake Saskatoon Yorkton Regina Melfort Saskatoon Melville Regina Montréal Lake Saskatoon Moose Jaw Regina Moosomin Regina Naicam Saskatoon Nipawin Saskatoon Nokomis Regina Oxbow Regina Outlook Saskatoon Pierceland Saskatoon Plenty Saskatoon Porcupine Plain Saskatoon Prince Albert Saskatoon Regina Regina Rosetown Saskatoon Saskatoon Saskatoon Shaunavon Regina Shell Lake Saskatoon Shellbrook Saskatoon St. Brieux Saskatoon Star City Saskatoon Swift Current Regina Tisdale Saskatoon Unity Saskatoon Wadena Regina Wakaw Saskatoon Waskesiu Lake Saskatoon

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 39 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 TERRITORIES TERRITORIES* Les Territoires*

The following GTS adjusters are avail- able to travel for large loss claims in

the Territories. Les Territoires

Les experts en services techniques mondiaux ci-dessous, ont la possi- bilité de se déplacer pour des pertes majeures.

Randy LaBrash Greg Thierman Licensed in the Northwest Territories Licensed in the Yukon and the Yukon Licencié du Territoire du Yukon Licencié du Territoire du Nord-Ouest Manager, Kelowna et Territoiredu Yukon Directeur, Kelowna Director, GTS, Western Canada 160 Dougall Rd. S. Ste. 201 Directeur, Services techniques Kelowna, BC V1X 3J4 mondiaux, Région de l’Ouest Tel: 250 491 0317 1250 Waverley St. Unit 1 Fax: 250 491 0817 Winnipeg, MB R3T 6C6 [email protected] Tel: 204 947 2340 x228 Fax: 204 943 9168 [email protected]

Scott Dale Licensed in Nunavut Licencié du Nunavut General Adjuster Expert en sinistres général 3165-114 Ave. S.E. Ste. 200 Calgary, AB T2Z 3X2 Tel: 403 266 3933 Fax: 403 262 4247 [email protected]

*Commercial claims only *Réclamations commerciales seulement

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 40 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 CONTRACTOR CONNECTION Contractor Connection™ Connection Contracteur

Daniel Loosemore David Goetz VP, Sales & Operations, District Manager, Atlantic Region, Contractor Connection Contractor Connection Vice-président, Ventes et Opérations, Directeur de district, Région de l’Atlantique, Connection Contracteur Connection Contracteur 539 Riverbend Drive 539 Riverbend Dr Kitchener, ON N2K 3S3 Kitchener, ON N2K 3S3 ™

Tel: 519 593 2667 Tel: 519 593 2674 Connection Contracteur [email protected] [email protected]

Cortney Stroh Craig McArthur Director, National Program Operations & District Manager, Ontario, Client Services, Contractor Connection Contractor Connection Directeur, programme des opérations Directeur de district, Ontario, nationales et du service à la clientèle, Connection Contracteur Connection Contracteur 539 Riverbend Dr 539 Riverbend Dr. Kitchener, ON N2K 3S3 Kitchener, ON N2K 3S3 Tel: 519 593 2765 Tel: 519 593 2727 [email protected] [email protected]

Travis Collingwood David Mercer National Network Performance District Manager, Western Region, Manager, Contractor Connection Contractor Connection Directeur, Performance du réseau Directeur de district, Région de l’Ouest, national, Connection Contracteur Connection Contracteur 539 Riverbend Drive 539 Riverbend Drive Kitchener, ON N2K 3S3 Kitchener, ON N2K 3S3 Tel: 519 593 2731 Tel: 519 593 2761 [email protected] [email protected]

To report a new claim, call CLAIMSALERT® at 1 888 224 5677 41 Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® àu 1 888 224 5677 *See next page for English

Siège social 539 Riverbend Dr. Kitchener, ON N2K 3S3 Tel: 519 578 5540 Fax: 519 578 2868

Pour commander des répertoires supplémentaires, communiquez avec le départment du marketing : 123 Front St. W. Ste. 300 Toronto, ON M5J 2M2 Tel: 1 800 522 1380 [email protected]

Pour le support fr.CrawfordiQPortal.ca, veuillez contacter le centre du assistance de TIC au 1 866 409 4353

Pour rapporter une nouvelle réclamation, appelez CLAIMSALERT® au1 888 224 5677

Le Solution de Crawford est la solution globale la plus complète pour l’administration des réclamations

NYSE: CRD-A, CRD-B | Crawford & Compagnie (Canada) inc. 123 Front St. W. Ste. 300 | Toronto, ON M5J 2M2 | 1 800 522 1380 www.crawfordandcompany.ca

CRAWFORDMC , le CRAWFORD Globe logoMD, CRAWFORD & COMPANYMD, CRAWFORD & COMPAGNIEMC , THE CRAWFORD SOLUTIONMC , THE CRAWFORD SOLUTION logoMC , BROADSPIREMD, l e BROADSPIRE Globe logoMC , CONNECTION CONTRACTEURMC , CONTRACTOR CONNECTIONMC , CONNECTION CONTRACTEUR CRAWFORDMC , CRAWFORD CONTRACTOR CONNECTIONMC , SERVICES TECHNIQUES MONDIAUX CRAWFORDMC , CRAWFORD GLOBAL TECHNICAL SERVICESMD, C R AW F O R D G T S MD, SERVICES TECHNIQUES MONDIAUXMC , GLOBAL TECHNICAL SERVICESMC , G T S MC , l e G T S SERVICES TECHNIQUES MONDIAUX CRAWFORD logoMC , GTS CRAWFORD GLOBAL TECHNICAL SERVICES logoMD, et CRAWFORD HEALTHWORKS ADVANTAGEMD, sont des marques de commerce ou des marques déposées de Crawford & Company ou de ses affiliés au Canada, aux États-Unis et/ou dans d’autres pays utilisées sous licence. Ces marques de commerce peuvent CRAW-DIR-ENFR-0415 également être protégées grâce aux enregistrements des marques à l’étrangères. La liste précitée est une liste non exhaustive de marques de commerce et de service de Crawford. *Voir la la page précédente pour des renseignements en français

Head Office 539 Riverbend Dr. Kitchener, ON N2K 3S3 Tel: 519 578 5540 Fax: 519 578 2868

To order additional directories, please contact Marketing at: 123 Front St. W. Ste. 300 Toronto, ON M5J 2M2 Tel: 1 800 522 1380 [email protected]

For CrawfordiQPortal.ca support, please contact the ICT Help Desk at 1 866 409 4353

To report a new claim, call CLAIMSALERT® at 1 888 224 5677

The Crawford Solution is the most comprehensive global solution for claims administration

NYSE: CRD-A, CRD-B | Crawford & Company (Canada) Inc. 123 Front St. W. Ste. 300 | Toronto, ON M5J 2M2 | 1 800 522 1380

www.crawfordandcompany.ca

CRAWFORDTM, the CRAWFORD Globe logo®, CRAWFORD & COMPANY®, THE CRAWFORD SOLUTIONTM, THE CRAWFORD SOLUTION logoTM, BROADSPIRE®, the BROADSPIRE Globe logoTM, CONTRACTOR CONNECTIONTM, CRAWFORD CONTRACTOR CONNECTIONTM, CRAWFORD GLOBAL TECHNICAL SERVICES®, CRAWFORD GTS®, GLOBAL TECHNICAL SERVICESTM, GTSTM, the GTS CRAWFORD GLOBAL TECHNICAL SERVICES logo® and CRAWFORD HEALTHWORKS ADVANTAGE® are trademarks or registered trademarks of Crawford & Company or its affiliates in Canada, the U.S. and/or other CRAW-DIR-ENFR-0415 countries used under license. Foreign trademark registrations may also protect these trademarks. The foregoing is a non-exhaustive list of Crawford’s trademarks and service marks.