Orange County Title VI Plan

ORANGE COUNTY DEPARTMENT OF PLANNING TITLE VI SUBMISSION TO THE FEDERAL TRANSIT

ADMINISTRATION

December 2018

Orange County Title VI Plan

Contents Title VI Assurances ...... 1 Title VI Complaint Procedures ...... 1 General Overview ...... 1 Who do these Title VI procedures apply to?...... 2 Who may file a Title VI complaint? ...... 2 What is discrimination under Title VI? ...... 2 How and where is a discrimination complaint filed? ...... 2 How long will it take for my complaint to be resolved? ...... 3 Title VI Investigations, Complaints, and Lawsuits ...... 3 Limited English Proficiency (LEP) Plan ...... 3 Notification to Beneficiaries of Protection Under Title VI ...... 3 Information Request ...... 5 Title VI Program ...... 5 Environmental Justice – Construction Projects ...... 7 Equity Analysis to Determine Site or Location of Facilities ...... 7 Inclusive Public Participation Strategy ...... 7 Demographic Data ...... 10 Systemwide Service Standards and Policies ...... 12 Vehicle Load ...... 12 Vehicle Assignment ...... 13 Vehicle Headways ...... 15 Distribution of Transit Amenities ...... 16 Transit Access ...... 17 On‐Time Performance ...... 18 Transit Security ...... 18 Service and Fare Changes ...... 19 Disparate Impact Policy ...... 20 Transit Service Monitoring ...... 21

Orange County Title VI Plan

Orange County Department of Planning Title VI Submission to the Federal Transit Administration

The following documentation is submitted by the Orange County Department of Planning (OCDP) to fulfill reporting requirements outlined in FTA Circular – 4702.1B. The information provided follows the requirements and guidelines for reporting as set forth in the program circular.

Title VI Assurances

Orange County Department of Planning will submit its Title VI Certification and Assurances via TEAM at the beginning of the Federal Fiscal Year when the announcement is made in the Federal Register. The County also ensures that it does not pass on any FTA funding to its sub‐recipients until its sub‐recipients acknowledge compliance with such guidelines.

Title VI Complaint Procedures

General Overview

49 C.F.R. Part 21.1, provides that, “No person in the United States shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity receiving Federal financial assistance from the Department of Transportation.”

In order to comply with Title VI and all of the regulations of 49 C.F.R. Part 21, Orange County, acting by and through its Planning Department provides the following complaint procedures for those persons who believe that they have been subjected to discrimination under any program or activity receiving Federal financial assistance from the United States Department of Transportation. These procedures do not deny the right of the complainant to file a formal complaint with other State or Federal agencies or to seek private counsel for complaints alleging discrimination

Planning and administrative activities are performed by the Orange County Department of Planning and its contracted transit service providers. The Orange County Department of Planning is controlled by a County Executive and County Legislature, which are elected positions. There are no transit advisory bodies in Orange County for which it would be possible to report minority representation. The Orange County Transportation Council (OCTC), the County’s Metropolitan Planning Organization, which is involved in local transit planning activities and the programming of FTA funds on the Transportation Improvement Program, is comprised of elected officials and ex officio representatives from state or regional transportation and transit agencies (the latter category – ex officio – being representatives to the MPO by virtue of the job for which they’ve been hired by the respective state or regional agencies).

Orange County requires its contracted federally‐funded transit providers to comply with all FTA and State policies and regulations. Compliance with FTA policies and regulations is required through an operator agreement which is renewed every three years, and a requirement to update all certifications and assurances annually. If revisions to operator contract language were warranted due to

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Orange County Title VI Plan changes in FTA regulations, Orange County would require the operator contract to be updated prior to the end of the three year term. Overall operator compliance is achieved through the County’s extensive operator oversight program administered by the County Planning Department.

Who do these Title VI procedures apply to?

Title VI applies to any program for which Federal financial assistance is authorized under a law administered by the United States Department of Transportation. Federal financial assistance includes: grants and Federal loans; the grant or donation of Federal property and interests in property; the detail of Federal personnel; the sale and lease of and the permission to use Federal property or any interest in such property without consideration, or at a nominal consideration, or in recognition of the public interest to be served by such sale or lease to the recipient; any Federal agreement, arrangement or other contract which has as one of its purposes the provision of assistance.

Who may file a Title VI complaint?

A complaint may be filed by any person who believes himself, herself, or any specific class of persons to be subjected to discrimination.

What is discrimination under Title VI?

Discrimination under Title VI of the Civil Rights Act of 1964, as amended, is an act (action or inaction), whether intentional or unintentional, through which a person, solely because of race, color, national origin, creed, sex, age or disability, has been otherwise subjected to unequal treatment or impact under any program or activity receiving Federal financial assistance from the United States Department of Transportation.

How and where is a discrimination complaint filed?

A complaint must be in writing, signed by the person(s) or their representative(s) and must include the complainant(s) name, address and telephone number. Attached is a Discrimination Complaint Form that may be used; however, a complaint may also be filed by sending the complaint via facsimile or electronic mail.

A signed written complaint must be filed within 180 days of the date of the alleged discrimination. The signed complaint must be sent to:

Commissioner Orange County Department of Planning 124 Main Street Goshen, NY 10924

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Orange County Title VI Plan

How long will it take for my complaint to be resolved?

The complaint will be reviewed by the Transit Coordinator of the Orange County Department of Planning. When practicable, the complainant shall be notified, in writing, of the findings and remedial action, if any, within a period not to exceed 60 days.

Enclosed are Attachment A – Complaint Form, and Attachment B1 – Sample Complaint Tracking Form and Attachment B2 – Flowchart of the Complaint Intake, Monitoring, and Resolution process.

Title VI Investigations, Complaints, and Lawsuits

There have been no investigations, complaints, or lawsuits filed with or against the Orange County Department of Planning for Title VI violations during the past three (3) years.

Limited English Proficiency (LEP) Plan

The Orange County Department of Planning has developed a LEP Plan (attached as Attachment C) designed to provide LEP populations meaningful access to transportation services, programs, and activities within Orange County. The document has been prepared to conform to the LEP requirements identified in the document titled, “Implementing the Department of Transportation’s Policy Guidance Concerning Recipients’ Responsibilities to Limited English Proficient (LEP) Persons – A Handbook for Public Transportation Providers,” which was released by the Federal Transit Administration Office of Civil Rights on April 13, 2007.

Notification to Beneficiaries of Protection Under Title VI

The Orange County Department of Planning recognizes the importance of informing the public of its Title VI rights and providing and distributing general information to the public in a manner and language that citizens can understand. The Orange County Department of Planning and its sub‐recipients periodically post the following statement through various media outlets, including the Department’s website, Orange County guide to transit services – Transit Orange (also available online at www.transitorange.info), flyers, and postings on buses and in main transportation facilities, to notify the public of their rights under Title VI. The figure provided on the following page is the official notification posted to notify individuals of their Title VI rights.

Orange County provides Title VI notices as per the “Safe Harbor” guidance, which states that language or translation assistance should be provided for each eligible language group that constitutes at least five (5) percent or 1,000 LEP individuals, whichever is less. Based on the demographic data analysis, Spanish and LEP populations meet this threshold, and notification of Title VI protection is provided in Spanish and Yiddish (where necessary or as requested) in transit administration buildings and on‐board transit vehicles. Additionally, if requested, Orange County will provide language assistance and will inform beneficiaries of their rights upon request.

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Orange County Title VI Plan

ORANGE COUNTY DEPARTMENT OF PLANNING TITLE VI POLICY STATEMENT

Orange County Department of Planning (OCDP) assures that no person shall on the grounds of race, color, sex, age, disability or national origin, as provided by Title VI of the Civil Rights Act of 1964, and the Civil Rights Restoration Act of 1987 (P.L. 100.259) be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity. Orange County Department of Planning further assures every effort will be made to ensure nondiscrimination in all of its programs and activities, whether those programs and activities are federally funded or not. In the event that Orange County Department of Planning distributes federal aid funds to another entity, it will include Title VI language in all written agreements and will monitor for compliance.

Additional Information:

Individuals and/or organizations who would like more information concerning OCDP’s non‐ discrimination obligations should contact:

Commissioner Orange County Department of Planning 124 Main Street Goshen, NY 10924

If information is needed in another language, please contact Transit Orange at [email protected] or call (845) 615‐3850.

Complaint Procedures:

Individuals or organizations who believe they have been denied the benefits of, excluded from participation in, or subject to discrimination on the grounds of race, color, or national origin can file an administrative complaint with the OCDP under Title VI of the Civil Rights Act of 1964 and send to the above address. If desired, individuals and organizations may file a complaint by completing the attached Title VI complaint form or a copy of the form is available on‐line at http://www.transitorange.info. Complaints should be signed and include contact information.

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Orange County Title VI Plan

In addition to notifying citizens of their rights, OCDP has examined the language needs specific to its ridership within its LEP Plan and produces public materials to meet the identified language needs of its riders. One such effort was the creation of the Orange County guide to transit services providing coordinated service under the name “Transit Orange”.

OCDP is the designated coordinating agency for providing federal funding for transit operators in Orange County and as a matter of policy, the Orange County Transit Guide (which outlines basic information on the County’s transit alternatives) is printed in English and Spanish. OCDP is currently working with transit operators in distributing service schedules, maps, brochures, and other transit information in English and in other languages in targeted areas identified through the Limited English Proficiency Plan. All planning activities and notices which are advertised to the press are shared with news sources that serve a variety of Orange County’s LEP communities. Such publications include official newspapers like The Sentinel, Warwick Advertiser Photo News, News of the Highlands, Der Blatt, KJ Bulletin, The Journal, Time Community Newspapers, and Press. County legislative branch also publishes notices in the Times Herald Record, though it is not an official newspaper.

Information Request

The Orange County Department of Planning and its sub‐recipients will provide additional information, in writing, upon request by the FTA when investigating complaints of discrimination or to resolve concerns about possible noncompliance with Title VI.

Title VI Program

The Orange County Department of Planning is committed to marketing efforts that reach and inform all current and/or potential transit customers through various strategies and outlets, including those focused on reaching LEP ridership. This is currently achieved through a variety of measures and is continuously being updated and enhanced.

OCDP utilizes a third‐party translator service for individuals in need of language assistance. The Department has limited in‐house Spanish language support, while the third‐party service provides assistance in a number of languages including Spanish, French, Italian, Polish, Hindi, Dutch, Hungarian, Egyptian, Tagalog, and American Sign Language. Attachment D provides a flowchart overview of how language assistance requests are handled.

OCDP staff have presented at a number of community workshops to discuss transit alternatives in Orange County and their use. Over the last several years, these workshops have been targeted at human service organizations or groups, such as Crystal Run Village, Orange AHRC, Occupations, and the Orange County Mental Health Department, in order to raise awareness and promote transit usage. This program received a warm response from case managers who stated that the program was a valuable and cost effective tool to helping transit‐dependent residents overcome their fears of taking the bus.

Additionally, offices providing social services, such as the Department of Health and the Department of Social Services frequently interact with low‐income individuals and families. Those offices have been

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Orange County Title VI Plan provided with transit maps that highlight locations relevant to the services offered, such as clinic locations and the bus routes used to reach them.

Lastly, printed media, such as the Transit Guide, has provided a good opportunity to reach passengers speaking English as a second language. Attachments E and F include a copy of the latest versions of the Transit Guide in English and Spanish, respectively. On‐board advertisements and information signs have also been printed in English and Spanish. Additionally, a large population of Yiddish‐ and/or Hebrew‐ speaking passengers is directly reached through community newspapers, such as Der Blatt, KJ Bulletin, and The Journal.

Sub‐recipient Assurances and Monitoring

Orange County Department of Planning collaborates with its sub‐recipients in the development and administration of their Title VI programs, and monitors sub‐recipient program adherence since OCDP is the primary recipient of FTA funds s. OCDP, as a primary recipient, collects Title VI assurances from its sub‐recipients prior to passing through FTA funds. In order to reduce the administrative burden associated with this requirement, OCDP’s sub‐recipients have chosen to adopt the Title VI Notice developed by OCDP along with its Title VI complaint investigation and tracking procedures and complaint form. OCDP also requires its sub‐recipients to develop and make available a list of complaints, investigations, or lawsuits as part of the Operator Oversight Program.

OCDP provides assistance to its sub‐recipients as necessary and appropriate in advancing their efforts towards complying with FTA’s Title VI regulations. OCDP provides the following information to its sub‐ recipients including regulatory information, complaint filing and tracking forms, and has policy guidance and data made available for all sub‐recipients:

 OCDP provides notices to the public informing beneficiaries of their rights under DOT’s Title VI regulations, procedures on how to file a Title VI complaint, and its Title VI complaint form to its sub‐recipients.

 Sub‐recipients have adopted OCDP’s procedures for tracking and investigating Title VI complaints filed with any of the sub‐recipients.

 OCDP has made demographic information on the race and English proficiency of residents served by the sub‐recipients. This information will assist the sub‐recipient in assessing the level and quality of service it provides to communities within its service area and in assessing the need for language assistance.

 OCDP has also made available, any other OCDP‐generated or obtained data, such as travel patterns, surveys, etc., that will assist sub‐recipients in complying with Title VI regulations.

Monitoring

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Orange County Title VI Plan

Orange County Department of Planning ensures that its sub‐recipients are in compliance with Title VI requirements, by ensuring the following:

Collecting Title VI Programs from sub‐recipients and reviewing their programs for compliance.

Periodic verification of complaint log and operator data via operator oversight program.

Environmental Justice – Construction Projects

The Town of Warwick has undertaken the lone construction activity – that of a municipal bus facility ‐ during the last three years that required conducting an environmental impact analysis. This project included the assembly of a pre‐fabricated metal bus facility for the Town of Warwick Dial‐A‐Bus service, new stone pavement for parking and bus circulation and associated landscaping and was located to the south of intersection of Kings Highway and Ackerman Road. Residential development, local businesses and other sensitive receptors are well removed from the project area.

The project NEPA documentation included a review of the New York State Department of Environmental Conservation data for checking whether the project was located in or near an identified environmental justice area and concluded that it was not located so. The Town has also received a Class II Categorical Exclusion (CE) in the year 2010 from the FTA. The Town of Warwick has submitted its analysis of potential environmental impacts indicating that there are no residences within 400 feet of the project area and that there will not be any impact on Environmental Justice communities as a result of the project.

Equity Analysis to Determine Site or Location of Facilities

Orange County does not own or operate any transit facilities. The County did not experience a major fare increase or service reduction since the last Title VI submission that requires a formal equity analysis and submission to FTA.

Inclusive Public Participation Strategy

The Orange County Department of Planning recognizes the importance of engaging members of the public, particularly those who depend upon public transit services, in planning activities. OCDP recognizes that it is particularly important to make special efforts to reach out to and engage members of disadvantaged segments of the community such as lower income, minority, and LEP populations.

Opportunities for public participation are primarily provided through public workshops and presentations; where participants are invited to share comments and/or submit written comment to OCDP staff. General public sessions occur through OCTC meetings; however, most workshops have occurred by request and/or through targeted outreach programming at specific transit markets. As stated previously, over the last year, these workshops have targeted human service organizations or groups.

OCDP contacts local synagogues and other houses of worship prior to undertaking a data collection or public outreach session to ensure that OCDP’s activities do not interfere with religious holidays or

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Orange County Title VI Plan observances. Furthermore, OCDP staff reach out directly to identified LEP communities to inform them of their rights under Title VI. The following table details some of the community groups and publications engaged through an inclusive public participation strategy.

Table 1: Community Organizations & Publications Engaged Through Inclusive Public Participation Strategy Language Organization Spanish El Sol de New York Catholic Charities Community Services of Orange County, NY The Farmworkers Community Center (The Alamo) Latinos Unidos of the Hudson Valley Hebrew Jewish Federation of Greater Orange County Newburgh Jewish Community Center Hanaspik Gazette Der Blatt Der Yid Chinese Orange County Chinese Christian Church

Additionally, OCDP coordinates with the Orange County Transportation Council (OCTC), the region’s Metropolitan Planning Organization. A copy of OCTC’s Public Involvement Procedures is provided in Attachment G.

OCTC’s meetings are open to the public and cover all aspects of transportation planning processes including public transportation services. A list of public meetings that occurred over the last three years for OCTC and Orange County Planning is provided in Table 2. Detailed information and meeting minutes for OCTC meetings two committees make up OCTC, the Policy Committee and Planning Committee are available at:

https://www.orangecountygov.com/1397/OCTC-Meetings

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Orange County Title VI Plan

Table 2: 2015 – 2018 Orange County Transportation Council Public Participation Program Orange Sullivan County(s) Coordinated Public Transit Technical Technical Executive Employment Human Services Committee Committee Committee Alliance Transportation Plan Meetings Meetings Meetings Network Working Group 5/10/2018 5/10/2018 1/20/2015 2/9/2018 1/20/2015

2/7/2015 4/14/2018 3/10/2015 4/21/2015 5/15/2018 6/16/2015 5/19/2015 11/17/2015 7/21/2015 1/19/2016 8/25/2015 3/23/2016 9/22/2015 6/21/2016 10/6/2015 8/2/2016 10/20/2015 12/13/2016 11/4/2015 3/21/2017 11/17/2015 6/12/2017 12/15/2015 8/15/2017 1/14/2016 2/23/2018 2/19/2016 6/19/2018 4/16/2016 9/12/2018 5/17/2016 11/13/2018 9/20/2016 10/18/2016 1/17/2017 2/21/2017 4/25/2017 5/16/2017 8/15/2017 10/17/2017 11/21/2017 12/11/2017 12/19/2017 1/25/2018

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Orange County Title VI Plan

Demographic Data

All demographic data presented was obtained from the 2012‐2016 American Community Survey and serve as the base data for requested maps and charts.

Orange County has a total population of 376,242; of which 38,663 identified themselves as Black (10.3%), 72,877 identified themselves as Hispanic (19.4%), 10,058 identified themselves as Asian (2.7%), and 1,320 identified themselves as American Indian (0.4%) persons. Between 2012 and 2016, minority population grew at a rate of 6.8% compared to that of the total population of 0.9% growth.

Median family income for Black, Hispanic, and American Indian populations was lower for the entire population, but, for Asian population, the family income was higher. All minority population groups had higher unemployment rates than the county overall. The percentage of Black and Hispanic populations who depend on public transportation to work was much greater (Black 16.2% and Hispanic 21.9%) as compared to the percentage of the total population (5.2%). This signals a slight decrease in the Black population’s reliance on public transit (down from 20.7% in 2013) and an increase in the Hispanic population’s reliance on public transit (up from 18.4% in 2013). Orange County has focused on increasing services in areas with high concentrations of minority population to provide transit services to these customers whose exclusive means of travel to work is public transit. All of these characteristics suggest a minority population with less economic strength and more dependence on public transportation. There are 31 census tracts with higher concentrations of minority population than the County average. A summary of Orange County tracts with higher concentrations of minority population is provided in Table 3.

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Orange County Title VI Plan

Table 3: Orange County Tracts with Higher Concentrations of Minority Population

Minority Population as a Minority Census Tract 2016 Population Percentage of Total Population Population Census Tract 1 3,797 1,774 46.7% Census Tract 2 2,881 1,513 52.5% Census Tract 3 6,666 4,183 62.8% Census Tract 4 4,459 3,182 71.4% Census Tract 5.01 3,226 2,080 64.5% Census Tract 5.02 3,948 3,054 77.4% Census Tract 6 3,543 2,140 60.4% Census Tract 11 4,800 2,691 56.1% Census Tract 12 2,682 1,804 67.3% Census Tract 13 3,394 1,160 34.2% Census Tract 15 5,012 2,433 48.5% Census Tract 16 6,793 3,390 49.9% Census Tract 21 3,107 1,045 33.6% Census Tract 103 3,722 1,095 29.4% Census Tract 105 3,652 1,123 30.8% Census Tract 107 4,087 1,295 31.7% Census Tract 111.01 8,289 2,608 31.5% Census Tract 111.02 2,718 1,361 50.1% Census Tract 112 4,063 1,551 38.2% Census Tract 113 4,503 1,915 42.5% Census Tract 115 7,619 3,878 50.9% Census Tract 126.01 6,997 1,897 27.1% Census Tract 126.02 4,109 1,573 38.3% Census Tract 127 3,580 1,576 44.0% Census Tract 128 4,111 1,164 28.3% Census Tract 132.02 2,751 796 28.9% Census Tract 137 3,890 1,409 36.2% Census Tract 141.02 6,153 2,732 44.4% Census Tract 143.01 4,933 1,638 33.2% Census Tract 147 3,841 1,143 29.8% Census Tract 151 5,551 2,995 54.0% Orange County 376,242 94,640 25.2%

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Orange County Title VI Plan

Attached to this report (Attachment H‐1 through H‐5) are the demographic and service profile maps to fulfill the requirement outlined in Chapter 5 of FTA C 4702.1B.

Systemwide Service Standards and Policies

Service standards are collected quarterly or when a major service change occurs by analyzing data received from bus operators within the County. The data includes the results of the following transit service indicators: vehicle loads, vehicle assignments, vehicle headways, distribution of transit amenities and transit access.

Orange County Department of Planning defined a “major service change” as any service change that qualifies for a public meeting. The following parameters are used to warrant what constitutes a major service change:

1. Change in Revenue Miles – any change that results in 25% variation in revenue miles along a selected route;

2. Change in Route Miles – changes to routes which include addition or removal or 20% of route miles or modification to existing route alignments which constitute 20% of total route miles.

3. Affected Ridership (by route) – if 25% or more of the existing ridership may be affected due to the purported service change.

4. Inclusion or removal of a complete route service – if a new route is being introduced or an existing route is being abandoned, it qualifies as a major service change.

Apart from the above thresholds that have been identified by the County as a major service change, the County also works with the operators to identify the need for public meetings on an “as‐needed” basis. For example, cases where there are issues of local importance involved, or variations to schedules and operating hours, are considered significant enough to warrant such public meetings.

There are fifteen bus transit operators sponsored by Orange County providing service in four general categories: Commuter Bus, Local Bus (Fixed Route), Dial‐a‐Bus, and Paratransit services. The fifteen transit providers are Coach USA/Shortline (Hudson Transit), Monroe Bus Corporation, , and NJ Transit operating the commuter bus service. Fixed route local bus services are operated by Coach USA/Shortline, Newburgh‐Beacon Bus Corporation, and the Village of Kiryas Joel. Dial‐a‐bus service is provided by the Towns of Goshen and Chester, Town of Highlands, Town of Monroe, Towns of Montgomery and Crawford, Town of Newburgh, City of Port Jervis, Town of Wallkill, and the Town of Warwick. Paratransit services are provided by Orange County through its contractor Ride Right.

Vehicle Load

It is the County’s policy that transit operators collect, analyze and report vehicle load factors on a quarterly basis and submit them as part of their quarterly reporting process.

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Orange County Title VI Plan

Orange County’s vehicle load service standards stipulate that the service providers (fixed route and commuter services) maintain a minimum load factor 0.20 and a maximum load factor 0.90. If quarterly reports indicate that the load factors are not within the designated range, Orange County planning staff will work with operators in examining current operations, identify trends, and develop alternative routing and/or service frequencies that bring service standards within compliance as needed.

On average, vehicle load profile data indicates load factors range from 0.42 to 0.86. The higher load factors are found on the Kiryas Joel routes and Newburgh‐Beacon bus which operates on two local routes in the city of Newburgh extending into the towns of Newburgh and New Windsor. It also operates a shuttle between Stewart International Airport, Newburgh and Metro‐North’s Beacon station. Load factors on paratransit and Dial‐a‐Bus services should be considered on a different scale than fixed route transit on the basis of availability of service. Dial‐a‐bus and paratransit vehicles consist of anywhere between 6 and 28 seats per vehicle and the load factor for any given run depends on the number of passengers making the reservation, and pick‐ups along the route, which differentiates it from the load factors on fixed route transit and is a good indicator or level of service and capacity. In this connection, it should be noted that are no system‐wide capacity constraints for the Dial‐a‐Bus and paratransit systems. The following table reports on the findings for the vehicle load analysis for OCDP’s operators.

Table 4: Vehicle Load Profile Annual Annual Average Annual Fixed Route Number of Vehicle Number of Number of Load Service Runs Capacity Seats Passengers Factor Middletown 4,500 28 126,000 53,017 42.08% Newburgh‐ 6,650 32 212,800 116,490 54.74% Beacon Kiryas Joel 4,680 28 131,040 112,911 86.16% Coach USA 63,927 54 3,620,177 1,774,614 49.02%

Vehicle Assignment

Orange County adheres to a uniform vehicle size and fleet age turnover policy, which ensures a homogenous age profile across operators and routes. Orange County’s fleet is uniform in age, size, and amenity within each operator. Nevertheless, it is Orange County’s policy that contracted operators rotate fleet vehicles daily to ensure equitable distribution across all services. As such, LEP, minority, and/or transportation‐disadvantaged routes are being serviced uniformly to non‐LEP, minority, and/or transportation‐disadvantaged routes.

Information regarding vehicle assignment is reviewed on‐site during operator oversight meetings. If a pattern of inadequate rotation of vehicles is identified, Orange County planning staff will address this with the operator during the annual oversight review.

Orange County follows the FTA’s definition of minority transit routes and designates any route that has at least 1/3 of its total revenue mileage in a Census tract with a percentage of minority population that exceeds the percentage of minority population in the transit service area. Given the high incidence of

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Orange County Title VI Plan minority population in the local transit service areas, it can be seen that all of fixed route transit routes within Orange County are designated as minority routes.

This vehicle assignment report was obtained from the vehicle assignment records of each operator. Supporting service indicator documentation for vehicle assignments for operators can be found in the following table.

Table 5 – Vehicle Assignment Records Kiryas Joel Minority Routes Vehicles Status Serviced Age Amenities 21 * Local, Town, Woodbury 5 AC, W/C 22 * Local, Town, Woodbury 5 AC, W/C 23 * Local, Town, Woodbury 5 AC, W/C 24 * Local, Town, Woodbury 5 AC, W/C 25 * Local, Town, Woodbury 5 AC, W/C 122 * Local, Town, Woodbury 5 AC, W/C

Middletown Minority Routes Vehicles Status Serviced Age Amenities 901 * 1, 2, 3, 4 5 AC, W/C 902 * 1, 2, 3, 4 5 AC, W/C 903 * 1, 2, 3, 4 5 AC, W/C

Newburgh Minority Routes Vehicles Status Serviced Age Amenities 211 * Crosstown, Northside, Southside 11 AC, W/C 215 * Crosstown, Northside, Southside 11 AC, W/C 217 * Crosstown, Northside, Southside 5 AC, W/C 219 * Crosstown, Northside, Southside 5 AC, W/C 221 * Crosstown, Northside, Southside 5 AC, W/C 223 * Crosstown, Northside, Southside 5 AC, W/C 225 * Crosstown, Northside, Southside 5 AC, W/C 227 * Crosstown, Northside, Southside 5 AC, W/C

Coach USA Minority Routes Vehicles Status Serviced Age* Amenities ‐ 7.6 AC,Lav,W/C ‐ * Newburgh ‐ Middletown 7.6 AC,Lav,W/C ‐ * Middletown 7.6 AC,Lav,W/C ‐ Kerhonkson 7.6 AC,Lav,W/C ‐ * Main Line 7.6 AC,Lav,W/C

* Coach USA Hudson Transit has a fleet of 29 vehicles servicing Orange County with an average age of 7.6?? years old. A fleet manifest outlining the usage, model, age, and amenities of each vehicle is available.

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Orange County Title VI Plan

‐ Central Valley ‐ Goshen 7.6 AC,Lav,W/C ‐ * River 7.6 AC,Lav,W/C ‐ * IBS 7.6 AC,Lav,W/C ‐ * Port Jervis 7.6 AC,Lav,W/C ‐ GWB Eastbound 7.6 AC,Lav,W/C ‐ * OWL 7.6 AC,Lav,W/C Vehicle Headways

Orange County Department of Planning obtains vehicle headway information from individual operators and monitors any headway operating variances with the operators as part of their annual oversight process. The County also works with the service providers to assess vehicle headway remedial actions when vehicle load standards are not being consistently met. Any potential changes to vehicle headways will be considered for their adverse effects on LEP, low‐income and minority populations. The following table shows system‐wide service standards for maximum vehicle headways classified by type of service – commuter and local fixed route transit bus for peak and off‐peak time periods. Orange County does not set service standards for minimum vehicle headways because it recognizes the existing operating minimum headway of 45 minutes is sufficient until a significant ridership demand increase dictates a need for a reduction.

Table 6: Vehicle Headway Service Standards Type of Service Peak Off‐Peak Commuter Bus 120 min.* 240 min. Fixed Route Transit Bus 60 min.** 90 min. *Commuter Bus services servicing people from Orange County to NYC and beyond. ** Newburgh Beacon Local bus North and Southside both have 60‐minute peak headways and the Crosstown has a 90‐minute peak headway.

This information lists the headways for all of the various routes serving Orange County, by operator. The lowest headways of 30 minutes are common on Newburgh’s Broadway Route on weekdays while the highest headways are in excess of 60 minutes on Kiryas Joel routes and Newburgh Beacon Bus – North and South side routes. Commuter bus routes run at higher headways up to 180 minutes. Supporting service indicator documentation for vehicle headways for operators can be found in the following table.

Table 7: Vehicle Headways Minority Operator/Route Status Peak Off‐Peak Middletown Route 1 * 75 min. 75 min. Route 2 * 30 min. 75 min. Route 3 * 75 min. 75 min. Route 4 * 75 min. 75 min. Newburgh‐Beacon Northside Route * 60 min. 60 min.

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Orange County Title VI Plan

Southside Route * 60 min. 60 min. Broadway Route * 30 min. 30 min. Crosstown Route * 90 min. 90 min.

Kiryas Joel Town Route * 60 min. 60 min. Woodbury Common Route * 60 min. 60 min. Coach USA Long Island 180 min. 180 min. Newburgh ‐ Middletown * 50 min. 90 min. Middletown * 8 min. 120 min. Kerhonkson 100 min. 180 min. Main Line * 160 min. 180 min. Central Valley – Goshen 8 min. 180 min. River * 25 min. 120 min. IBS * 60 min. 240 min. Port Jervis 60 min. 240 min. GWB Eastbound 30 min. ‐ OWL * 30 min. ‐

Distribution of Transit Amenities

Orange County transit amenities include, but are not limited to, ADA accessible bus stops, benches, shelters, schedules, and system maps. Orange County Department of Planning adopts a comprehensive, universal, and systematic approach in installation and distribution of transit amenities. First, Orange County purchases the same transit amenities regardless of where they will be located and who will be using them (i.e. – a standard bus or bus shelter design is used throughout the entire County). Secondly, amenities are distributed to operators and communities upon the end of their prescribed useful life. Lastly, stop locations are distributed evenly along routes based on service demand; with shelters being located at the greatest boarding/alighting locations, major landmarks, and major transfer points. Transit service provider input is considered when evaluating stops and amenities.

The County also evaluates site specific improvements and the impact of such improvements on LEP and minority populations and access to facilities and service information. For this, demographic data and needs of local community are considered for taking an informed decision at a localized geographic level.

An accompanying Transit Base Map (see Attachment H1) identifies the location of transit offices and facilities, including Park‐N‐Ride lots. Park‐N‐Ride lots are identified because they are not only located at commuter bus terminal stations like Newburgh bus terminal, and along Shortline terminals in Middletown and Monroe, but also along commuter bus routes providing increased transit access to all populations.

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Transit Access

Bus transit services in Orange County are provided in four general categories: Commuter Bus Service, Local Bus (Fixed Route), Dial‐a‐Bus service and Paratransit Service.

Commuter bus service carries a majority of the County’s transit riders providing service between Orange County and . Local bus services are operated in the cities of Middletown, Newburgh, and Village of Kiryas Joel and their surrounding areas. These services can be used to make connections to commuter services and other places within the County.

Local buses provide transit service along a fixed route and operate by a "flag down" system, which allows a rider to access or exit the bus system at any safe location along the route. Areas in Middletown, Monroe, Kiryas Joel, and Newburgh are served by more than one transit service.

Dial‐a‐bus is a demand response municipal service providing curb‐to‐curb services that the riders can schedule by calling 24 hours in advance. Dial‐a ride services provide transit access in some areas of Orange County that are not served by fixed routes. As a result, dial‐a‐bus systems fill two transit accessibility roles: (1) transit service in non‐fixed route areas and (2) act as feeders into the fixed route system.

Paratransit services are provided in accordance with the Americans with Disability Act (ADA) in all areas with local bus services, provided the origin and destination of the trip are within ¾th of a mile from an existing fixed bus route.

Service Availability

Orange County defines service availability as a measure of the distribution of routes within a given transit provider’s service area. At the county level, all the transit service areas (fixed route, dial‐a‐bus, and complementary paratransit services) cover 73 percent of the total population of the County. To ensure the highest potential transit ridership and the greatest availability of services to Orange County residents, fixed transit routes and amenities are concentrated in high and medium density areas. Areas of low density are serviced by municipal dial‐a‐bus services where such services exist. As summarized in Table 6, bus transit services in the county cover 93 percent of high‐density census tracts, 75 percent of medium density census tracts, and half of all low density census tracts.

Table 8: Service Availability by Population Density Service Density Availability High Density (> 1000 persons per square mile) 93% Medium density (> 500 and <= 1000 persons per square mile) 75% Low Density (< 500 persons per square mile) 50%

Fares

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Commuter bus fares vary by the transit provider and the length of trip. NJ Transit fares are based on zone structure, and transfers are allowed as long as the trip falls within a single zone. Fare information is available online or by paper schedules. One‐way fares from Monsey to Manhattan or Williamsburg are $11 and $12 to Boro Park. Local fixed route bus services charge a regular fare of $1.50 and offer half fares for seniors and disabled people. Complimentary ADA Paratransit services charge a fare of seventy‐ five cents per trip. Typically, dial‐a‐bus operators charge $1.00 for regular tickets and $0.50 for seniors or disabled people, but have different limits on the age of children who are allowed to ride free of cost when accompanied by a fare paying adult. Regular fares are higher for Town of Goshen and Chester ($4.00), Town of Monroe ($2.00), Town of Wallkill ($3.00), and Town of Warwick ($2.00).

On‐Time Performance

OCDP is implementing an on‐time performance monitoring program designed to ensure that on‐time performance standards are universally tracked and upheld by transit operators. OCDP will be defining a vehicle as being “on‐time” if it arrives at defined locations five minutes before or five minutes after the scheduled arrival time. Buses arriving within this time frame are considered on‐time.

On‐time performance will be evaluated for each route quarterly through an on‐time performance analysis. Analysis comprises of a random selection of one run per route on a quarterly basis. During the sampled run, an analyst will observe and record the time when vehicles arrive at scheduled time‐points. These figures will then be compared with scheduled time‐points to establish the on‐time performance. Results are to be submitted in writing 30 days after the end of each quarter. In addition to the formal on‐ time performance monitoring, OCDP will be asking passengers to comment on system performance through a scheduled market surveying effort. The results from that effort will be compared to result from the on‐time performance monitoring program for comparative analysis.

Transit Security

OCDP maintains a complete roster of vehicles serving within Orange County. Information on this roster includes vehicle dimensions, passenger load, condition, mileage, as well as a unique “Operator Identification Number” for each vehicle. This number is also painted on the side and rear of the vehicle, and can be used to track and identify vehicles when in service. The transit vehicle rosters, both fixed route and Dial‐a‐bus, can be found in Attachment J1 and J2.

Additionally, each transit operator is required to develop a System Safety and Security Preparedness Plan as required by the New York State Department of Transportation. Enclosed in Attachment K are the latest security and safety plans that have been submitted to OCDP by its operators.

Lastly, the following summarizes the current safety and security features utilized and paid for by each of the transit properties operating within Orange County:

 Highlands Dial‐A‐Bus: Bus are parked in a fenced in area at a secure municipal maintenance facility.

 Monroe Dial‐A‐Bus: Buses are parked in a fenced in area at a secure municipal building.

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 Newburgh Dial‐A‐Bus: Buses parked at a secure municipal maintenance facility.

 Wallkill Dial‐A‐Bus: Buses are parked at a secure municipal building complex, which includes the Police Department, 24‐hour video surveillance of the buses, as well as the maintenance facilities. Additionally, all in services vehicle have on‐board GPS technologies and tracking software.

 Warwick Dial‐A‐Bus: Buses are parked at a secure municipal complex, which houses the Police Department and the maintenance facilities.

: Buses are parked inside a secure garage with a security system that is surrounded by a fenced and locked parking lot.

 Newburgh Beacon: Buses are parked at a garage which is manned and operational 24 hours a day.

 Coach USA: Buses are parked at a garage which is manned and operational 24 hours a day; the buses have GPS technologies on‐board.

Service and Fare Changes

Pursuant to Federal Transit Administration (FTA) regulations, the Orange County Department of Planning has established the following written procedures for public outreach when fare increases and/or major service reductions, as above (Systemwide Service Standards and Policies), are proposed by transit operators receiving federal assistance.

1. Transit providers are required to submit written documentation to the Orange County Planning Commissioner detailing the intent, reasoning, and potential impacts associated with a fare increase and/or major service reduction.

2. Upon receipt of this notification Orange County planning staff will conduct a service and fare equity analysis (following FTA’s Fare and Service Equity Guidance documentation) to determine whether the proposed changes will have a discriminatory impact. The findings from the analysis will be sent to the Regional Civil Rights Officer (RCRO) and the soliciting transit provider.

a. If the requested changes are acceptable and/or non‐discriminatory, Orange County Planning staff will submit a letter approving the requested changes and the transit operator can begin the formal public outreach process.

b. If the requested changes are found to be un‐acceptable and/or discriminatory, Orange County Planning staff will submit a letter denying approval and recommend fare and/or service changes that are acceptable. The transit provider will then be required to begin the process again by re‐submitting a letter of intent to Orange County Planning staff.

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3. A public meeting shall be scheduled to occur no sooner than 30 days upon the receipt of an approval letter from Orange County Planning staff. The public meeting announcement will be published as a legal notice in:

a. One (1) of the “official county newspapers” (contact County Planning staff for a listing); and in addition

b. One (1) local newspaper with circulation in the area(s) being affected by the proposed fare increases and/or major service reductions.

All legal notices shall be posted at least 20 days prior to the public meeting date. Additionally, the operator should inform the public (to its best ability) through media coverage, sign postings on all buses, in municipal halls, libraries, key bus shelters and on its web site (if available).

4. The transit provider is responsible for making a presentation at the public meeting explaining the proposal and the reasoning behind the intended changes. Minutes of the meeting will be maintained and recorded, and statements from the public will be entered into a formal record and summarized.

5. All public meeting/comment materials and a memorandum outlining the proposed fare increases and/or major service reductions shall be submitted to the Orange County Planning Commissioner no more than 30 days after the public hearing is held.

6. Transit providers are required to notify the New York State Department of Transportation, Passenger Transportation Division of the intended changes in writing no later than 14 days after submitting notice (Item Number 5) to the Orange County Planning Commissioner.

7. Transit providers are responsible for submitting a public announcement of the intended fare increases and/or major service reductions to local newspapers in the form of a press release. Public notification must be distributed and posted through the same outlets as the legal notice (Item Number 3). Fare increases and/or major service reductions shall not go into effect until at least 30 days have lapsed following the publication of the public announcement.

Disparate Impact Policy

Orange County conducts an equity analysis whenever there is a proposal for fare change and/or a major service change. One objective of the analysis is to assess the effects of the proposed service and/or fare change and determine if the change would result in a disparate impact on the basis of race, color, or national origin. Service equity analyses are conducted to determine impact of changes on impacted population and specific target groups (low‐income, minority and LEP populations).

When performing an equity analysis, Orange County must analyze how the proposed action would impact minority populations as compared to non‐minority populations. In the event the proposed action has a negative impact that affects minorities more than non‐minorities with a disparity that exceeds the adopted Disparate Impact Threshold, or that benefits non‐minorities more than minorities with a disparity that exceeds the adopted Disparate Impact Threshold, Orange County must

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evaluate whether there is an alternative that has a more equitable impact. Otherwise, Orange County must take measures to mitigate the impact of the proposed action on the affected minority population and demonstrate that a legitimate business purpose cannot otherwise be accomplished and that the proposed change is the least discriminatory alternative.

Disparate impact/disproportionate burden thresholds are defined as being statistically significant in disparity and presented as a statistical percentage of impacts borne by minority populations compared to impacts borne by non‐ minority populations. These impact thresholds are applied uniformly. Orange County maintains the following Disparate Impact Thresholds:

 Major service change ‐ the adverse impacts affecting minorities or the benefits to non‐minorities of a major service change shall not exceed 20 percent based on the cumulative impact of the proposed major service changes.

 Proposed fare adjustment ‐ the adverse impacts affecting minorities or the benefits to non‐ minorities of a fare change shall not exceed 10 percent based on the cumulative impact of the proposed fare changes.

Transit Service Monitoring

OCDP’s monitoring program examines how well Transit Orange services meet the needs of Orange County residents, specifically those of minorities, people of lower incomes and LEP persons, to ensure that equitable transit services are provided to all segments of the service area’s population. OCDP will be conducting a Transit Service Analysis and Monitoring Program once every three years on‐board all bus routes funded by the Department, during different parts of the service schedule day (morning period, evening period, late night, for example) in order to collect a sample of data that represents various sub‐populations of transit ridership.

OCDP will observe how well the transit services meet the Department’s standards and policies regarding equal and fair treatment for all users. In instances where abuses or inequities are observed, OCDP will develop a plan to address and correct those issues. For example, OCDP representatives conducting the monitoring program will look for service schedules, bulletins, legal notices and other information posted at transit stations and on‐board buses to make sure they are available and visible in English and Spanish. Where those materials are not present, OCDP will take appropriate action to make them available for transit users.

In addition, Orange County’s operator oversight program monitors the following service standards and policies as part of their operator oversight program. Site visits, and periodic reports from the operators are monitored to check for compliance with the system‐wide and mode‐specific standards. Orange County Board’s approval to the Title VI plan signifies approval of this constituent service monitoring analysis

Table 9: Operator Oversight Program LEP and Transit Service Performance Standards

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Service Parameter Service Monitoring Standard Monitoring Result Vehicle Load Minimum load factor 0.20 and a Meets standards. maximum load factor 0.90 Vehicle Headways 60 min. (peak) and 90 min. (off‐peak) for Meets standards for both local fixed route service commuter and local bus fixed 120 min (peak) and 240 min (off‐peak) route service. for commuter bus service Vehicle Assignment Vehicles rotated daily. Average size of Meets standards. fleet is same for the fleet overall across operators. Service Availability High‐ and medium‐density areas have Meets standard. higher levels of coverage than low‐ Covers 93 percent of population density areas. living in high‐density areas and 75 percent of population living in medium‐density areas. Distribution of Transit Even distribution along routes, standard Meets standards. Amenities and uniform amenities to be installed across the service area. On‐time Performance Service arrivals five minutes before or Meets standards. five minutes after the scheduled arrival time are considered to be arriving on‐ time. County sets an 80 percent on‐time performance target for the operators. Service Change Percentage change of 20 points of Not applicable. Disparate / minority or low‐income passengers on No service or fare change Disproportionate an affected route. Ten percentage necessitated disparate or Impact points impact for a fare rate change. disproportionate impact analysis.

As the demographics of the Orange County population continue to change over time, OCDP is responsible for monitoring changes in the size, composition, and location of transit‐dependent and disadvantaged populations within the service area. To accommodate the needs of these populations arising out of changes to the demographic profile might require modifications to transit routing and scheduling of existing services and in some cases starting new services.

While transit operators are responsible for engaging members of affected communities due to potential service changes like re‐routing of existing transit routes and changes to schedules, or introduction of a new service, Orange County will continue to maintain an overall understanding of community needs at the county level, while demonstrating its emphasis on coordination and linkages between transit services provided between communities throughout the County.

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Attachment A: Complaint Form

Orange County Title VI Plan

Attachment B1:

Sample Complaint Tracking Form

Orange County Title VI Plan

Attachment B2:

Complaint Intake, Monitoring, and Resolution process

Orange County Title VI Plan

Attachment C: LEP Plan

Orange County Title VI Plan

Attachment D: Orange County Language Assistance Process

Orange County Title VI Plan

Call is received by the OCDP

Caller speaks English Caller requests or Spanish language assistance

In‐house staff In‐house staff member calls third‐ member resolves party translator concern service

Caller is connected to translator

Translator assists caller with question or sends question on to OCDPC *A log of each conversation is kept for reference and quality assurance purposes.

Orange County Title VI Plan

Attachment E: Transit Guide English

Orange County Title VI Plan

Attachment F: Transit Guide Spanish

Orange County Title VI Plan

Attachment G: Public Involvement Procedures

Orange County Title VI Plan

Attachment H1: Transit Basemap

Orange County Title VI Plan

Attachment H2: Minority Population by Census Tracts with Bus Routes

Orange County Title VI Plan

Attachment H3: Minority Population by Census Tracts with Transit Service

Orange County Title VI Plan

Attachment H4: Minority Population as a Percentage of Total Population

Orange County Title VI Plan

Attachment H5: Population by Census Tracts Living Below Poverty Level

Orange County Title VI Plan

Attachment J1: Fixed Transit Bus Roster

Orange County Title VI Plan

Attachment J2: Dial‐a‐Bus Roster

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Attachment K: Transit Safety and Security Plans

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Attachment A: Complaint Form

Orange County Title VI Complaint Form

Note: The following information is needed to assist in processing your complaint.

Complainant’s Information:

Name: Address: City/State/Zip Code: Telephone Number (Home): Telephone Number (Work):

Person Discriminated Against (if someone other than complainant)

Name: Address: City/State/Zip Code: Telephone Number (Home): Telephone Number (Work):

Which of the following best describes the reason you believe the discrimination took place?

Race/Color (Specify) National Origin (Specify) Religion Other

On what date(s) did the alleged discrimination take place?

Describe the alleged discrimination. Explain what happened and whom you believe was responsible (if additional space is needed, add a sheet of paper).

List names and contact information of persons who may have knowledge of the alleged discrimination.

Have you filed this complaint with any other federal, state, or local agency, or with any federal or state court? Check all that apply.

Federal Agency Federal Court State Agency State Court Local Agency If you have checked above, please provide information about a contact person at the agency/court where the complaint was filed. Name: Address: City/State/Zip Code: Telephone Number (Home): Telephone Number (Work):

Please sign below. You may attach any written materials or other information that you think is relevant to your complaint.

Complainant Signature: Date:

Attachments: Yes No

Submit form and any additional information to:

Commissioner Orange County Department of Planning 124 Main Street, 3rd Floor Goshen, New York 10924

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Attachment B1:

Sample Complaint Tracking Form

ORANGE COUNTY DEPARTMENT OF PLANNING Title VI Investigations, Complaints & Lawsuits Log DEPARTMENT DATE DATE ID OR PERSON ACTION TAKEN DATE NAME ADDRESS OF DESCRIPTION INVESTIGATION NUMBER FORWARDED AND STATUS DISPOSED FILING COMPLETED TO

Complaints

Investigations

Lawsuits

Orange County Title VI Plan

Attachment B2:

Complaint Intake, Monitoring, and Resolution process

Person believes they have been discriminated against

Is this complaint with Orange County or a subrecipient?

Orange County Subrecipient

Person or their representative write a formal complaint

What has to be included?

The complaint must contain the complainant's name, address, phone number, and signature. If complainant cannot provide a signature, their representative must sign.

When does the complaint have to be filed?

Complaints must be filed within 180 days of the alleged discrimination. Complaints can be mailed to: How can Attn: Commissioner someone Orange County send in their Department of complaint? Planning 124 Main Street Goshen, NY 10924

How long does it take for a complaint to be resolved?

When practicable, Complaints are How is the notification of findings resolved within 60 complaint and actions is sent to days or less. resolved? the complainant in writing. Orange County Title VI Plan

Attachment C: LEP Plan

Orange County Limited English Proficiency Plan

Orange County Department of Planning Plan to Address Service to Individuals with Limited English Proficiency

(LEP)

July 2018

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Contents Factor 1: The Number and Proportion of LEP Persons Served or Encountered in the Eligible Service Population ...... 2 Geographic Distribution of Total Population with Limited English Proficiency ...... 2 Distribution of Population with Limited English Proficiency by Language or Language Group ...... 5 LEP Population Concentrations and Transit Service ...... 6 Factor 2: The Frequency with Which LEP Individuals Come into Contact with your programs, activities, and services ...... 10 Factor 3: The Importance to LEP Persons of Your Program, Activities and Services ...... 12 Factor 4: The Resources Available to Recipients and Their Costs ...... 14 Vital Documents: ...... 14 Providing Language Assistance for Relevant Programs, Activities, and Services ...... 15 Training Orange County Staff ...... 15 Providing Notice to LEP Persons ...... 16 General Public Participation Activities: ...... 19 Public Participation at OCTC Executive Committee Meetings: ...... 19 Review Period for Changes in the Public Participation Process: ...... 20 Monitoring and Updating the Plan ...... 20

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Orange County Department of Planning Plan to Address Service to Individuals with Limited English Proficiency (LEP)

Orange County functions as a coordinating agency for transit service providers receiving federal funding in the County using the name “Transit Orange” for identifying individual or coordinated transit services in the County. Orange County provides transit coordination services and administers Federal and State transit funding programs; the County is a Designated Recipient of Federal Transit Administration (FTA) funding for transit capital projects and operation and maintenance expenses and the State Transportation Operating Assistance (STOA) program. Orange County passes through this state funding to various transit operators in the county. Although the Orange County Department of Planning does not directly operate any transit services in Orange County, its responsibility for administering Federal and state funding places the department in an ideal role to coordinate planning and management of transit services throughout the County. The County uses its operator oversight program to review outreach programs and activities of transit operators, and data collected by them to ascertain the effectiveness of their activities. It also uses the operator oversight program to mandate compliance to language assistance and accessibility policies by checking for adherence of transit operators.

This document has been prepared to conform to the Limited English Proficiency (LEP) requirements identified In the document titled, “Implementing the Department of Transportation’s Policy Guidance Concerning Recipients’ Responsibilities to Limited English Proficient (LEP) Persons – A Handbook for Public Transportation Providers,” which was released by the Federal Transit Administration Office of Civil Rights on April 13, 2007.

The Orange County Department of Planning (OCDP) followed the four-factor framework for conducting an LEP needs assessment as laid out in Section V of the DOT LEP Guidance and “Implementing the Department of Transportation’s Policy Guidance Concerning Recipients’ Responsibilities to Limited English Proficient (LEP) Persons - A Handbook for Public Transportation Providers”. This assisted in determining an appropriate mix of language assistance and prepares language assistance implementation plans that are consistent with the DOT LEP Guidance.

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Orange County Limited English Proficiency Plan

Factor 1: The Number and Proportion of LEP Persons Served or Encountered in the Eligible Service Population

All fifteen transit providers in the County operate in various communities spread across most of the County, while some of their services extend beyond the County. For the purpose of this document, the study area includes all of Orange County.

Geographic Distribution of Total Population with Limited English Proficiency According to the 2012-2016 American Community Survey, in 2015, Orange County had a total population of 373,902, of which 348,016 were individuals age 5 years and older. Of this population, 75.3 percent speak only English, while the remaining 24.7 percent speak other languages, either in addition to or instead of English, which includes 13.5 percent of individuals age 5 years or older who speak Spanish or Spanish Creole, 8.9 percent speak Indo-European languages, 1.5 percent speak Asian and Pacific Island languages, while the remaining 1 percent speak other languages as shown in Figure 1. LEP population is characterized as people who speak a language other than English at home, and speak English less than “very well”. Approximately 8.9 percent of Orange County’s total population speak English less than “very well,” which is lower than the 13 percent of New York State’s total population who speak English less than “very well.”

Figure 1: Language Spoken at Home (population age 5 or older)

31,115 8.9%

264,778 24.8% 75.3% 47,505 5,111 13.5% 1.5% 3,018 0.9%

Speak Only English Spanish or Spanish Creole Other Indo-European Languages Asian and Pacific Island Languages Other Languages

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Orange County Limited English Proficiency Plan

Orange County contains 79 census tracts since the 2010 decennial census, of which 19 contain LEP populations above the County average. These 19 tracts contained 20,094 LEP residents in 2013, or 65 percent of the County’s LEP residents. The 19 census tracts containing LEP populations above the County average are located in three major areas. The largest cluster of LEP tracts is in the Middletown, Washington Heights and Scotchtown area. Though the smallest cluster by number of census tracts is in the Monroe-Kiryas Joel-Harriman area of the County, it has the highest concentration of LEP population with an average LEP population over 50 percent of the total population across the cluster. The other remaining cluster is made up of five census tracts in the Newburgh area. Figure 2 illustrates the countywide distribution of LEP populations.

The following table shows the top ten LEP populations by language in Orange County. As observed, Spanish and Yiddish meet the Safe Harbor provisions threshold within Orange County.

Table 1: Top 10 LEP Populations by Language, 2015 Language/Language Group LEP Population Spanish 13,789 Yiddish 10,826 Chinese 714 Italian 439 French Creole 329 Polish 339 Russian 259 Hebrew 361 Korean 345 Other Asian Languages 159

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Figure 2: LEP Basemap

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Distribution of Population with Limited English Proficiency by Language or Language Group Much like New York State overall, the largest share of the LEP population in Orange County speak Spanish as their primary language. Statewide, 50 percent of LEP populations age 5 and older are Spanish-speaking, which is incidentally the same share of LEP population in Orange County, age 5 and older who speak Spanish as their primary language. This group represents 8.9 percent of the County’s total population age 5 and older.

Spanish

With the exception of census tracts located in Kiryas Joel and the surrounding areas of Monroe, all of the high-LEP census tracts contain a higher percentage of Spanish-speaking LEP persons than the County average. The greatest concentrations of Spanish-speaking LEP persons in the County (over 10 percent of the total population age 5 and older), are concentrated in and around Middletown, New Windsor, and Newburgh. The census tracts which contain the highest concentration of Spanish-speaking LEP persons are served by Middletown Transit Corporation, Newburgh Beacon Bus, and a section of the Main Line local transit service. LEP populations in these tracts are as high as 21 percent of the LEP population overall. Spanish-speakers compose over 90 percent of the LEP population in the areas of Middletown and Newburgh.

Indo-European Languages

LEP persons who speak Indo-European languages other than English or Spanish are heavily concentrated in the Village of Kiryas Joel and Monroe areas. In the four census tracts that make up these communities, LEP persons who speak “other Indo-European” languages are 95 percent of the LEP population.

Asian and Pacific Languages

LEP persons who speak Asian and Pacific languages make up a large share of the LEP population in Newburgh, Port Jervis, Highland Falls, and Tuxedo. However, the percentage of LEP population speaking Asian and Pacific languages among population age 5 and older ranged between 1.2 percent and 3 percent in these areas. While there are only four census tracts that have a concentration of Asian and Pacific language speaking LEP populations of more than 100 people, the highest concentrations are located in Mount Hope, Hamptonburgh, New Windsor, Vails Gate, Newburgh, and Harriman.

Other Languages

The primary concentrations of LEP persons who speak languages other than Spanish, other Indo- European languages, or Asian and Pacific languages are located in Middletown and Kiryas Joel. Some residents in Kiryas Joel and Monroe speak Hebrew.

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Orange County Limited English Proficiency Plan

LEP Population Concentrations and Transit Service The concentrations of population with Limited English Proficiency are predominantly located in three clusters—Middletown, Newburgh, and the Kiryas Joel-Monroe-Harriman region. These areas are served by local bus routes like the Main Line, Middletown area transit, Newburgh Beacon Bus, and the Village of Kiryas Joel service. They are also served by Coach USA/Shortline and Monroe Bus Corporation.

Middletown Transit Corporation runs four transit service routes in the area of the largest cluster of high- LEP census tracts. The MTA Metro North line runs two of the top three LEP clusters. Maps showing overlay of commuter and local fixed route transit services, Dial-A-Bus service areas, and paratransit service area maps relative to the LEP population are shown in Figures 3, 4 and 5.

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Orange County Limited English Proficiency Plan

Figure 3: LEP Population with Commuter and Local Fixed Routes

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Figure 3: Population with Dial-A-Bus Service Areas

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Figure 4: LEP Population with Paratransit Service Areas

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Factor 2: The Frequency with Which LEP Individuals Come into Contact with your programs, activities, and services

Orange County Department of Planning performs a multi-pronged array of outreach activities to assess the frequency with which LEP populations come into contact to request service assistance. They include the following:

 LEP Service Log: Orange County Department of Planning maintains an LEP Service Log for language assistance. This helps the County keep track of the frequency of questions that the staff receive regarding language services and also the various languages in which the questions are received. This log supplements the Complaint log in enabling the County staff to track the frequency in which LEP individuals come in contact with programs, activities and services. The Log keeps track of the following details:

o Date of contact o Language service requested o Call taker/Contact staff o Concerned service/program area o Service request in detail o Action taken or manner in which the question was addressed

This log helps track the frequency of LEP service contact by date and breaks it down further by language spoken, and by which service or program requested. This will help streamline resources based on language assistance by languages in which the services are sought frequently and also in identifying the types of services which need LEP language assistance more frequently than others. Operators also keep track of recurring requests for a particular service or category, to be able to identify services that are frequently sought by customers.

 OCTC Meetings: OCTC’s meetings are open to the public and cover all aspects of transportation planning processes including public transportation services. A complete list of meetings that occurred over the last three years for OCTC is available within the Title VI Plan. LEP contact made during OCTC meetings is recorded in the LEP Service Log along with service requests over the phone or those made in person at the County office.

 Orange County Transit Workshops: Orange County Department of Planning will be conducting an annual transit workshop which provides opportunities to get people to use services, travel training, attract new ridership, and answer service related questions. It is developed as a public outreach program with 1 to 3 meetings conducted annually. A pre- outreach effort is conducted to the LEP population through community organizations and media. Language assistance sought through these workshops will be documented in the LEP Service Log and processed through the relevant program areas or departments.

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 Service Operator Outreach: As part of a continued operator outreach, the County maintains consistent communication with local partners, and thereby in turn with the transit riders by way of engaging community organizations and the business community to understand the needs of the LEP population. For example, transit operators regularly communicate with leaders of community organizations and managers of businesses frequented by LEP populations to understand how they may be able to improve accessibility to services and/or improve services to meet community needs more effectively. Information collected from these outreach efforts are discussed with Orange County planning staff during the quarterly operator oversight meetings. There have been no requests for language assistance received by any of the operators. Requests for scheduling trips have also been made in English, and not the primary language of customers, in cases where customers’ language spoken at home is not English.

 Frequency Monitoring: Analysis of frequency monitoring through the above mentioned outreach and customer contact mechanisms indicates that language assistance is seldom sought for Orange County’s transit services. The County stipulates that operators submit logs of their LEP contact and all requests for translation and language assistance. A majority of transit operators reported that they receive no requests for language assistance. For the few that received requests, the frequency is less than one request per month, with some operators receiving less than five requests per year. Orange County has not directly received any requests for language assistance through any of its outreach and customer contact outlets. When requests for language assistance occur individuals typically are able to speak English as a second language and are requesting information on dial-a-bus and paratransit service eligibility

 Coordinated Transportation Plan Update: The Coordinated Public Transit Human Services Transportation Plan (Coordinated Plan) was first prepared in 2008 and adopted in October 2008. Developed in accordance with federal transportation law enacted via the Moving Ahead for Progress in the 21st Century Act (MAP-21), the plan sets the baseline for assistance of the elderly, disable individuals and other groups in need of further assistance. An interim update was prepared in order to specifically address MAP-21 and the plan update was approved in June 2015. A more comprehensive update of the Coordinated Plan will be prepared in the future to address further legal provisions provided in the Fixing America’s Surface Transportation (FAST) Act.

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Orange County Limited English Proficiency Plan

Factor 3: The Importance to LEP Persons of Your Program, Activities and Services

Orange County recognizes that providing public transportation access to LEP persons is critical and that an inability to effectively access and use public transportation may adversely affect Orange County residents’ ability to access employment, education, and obtain health care.

Orange County provides a number of services that are important to an LEP person’s ability to successfully access information. Among services that are important to LEP populations are:

 Language Assistance: Orange County Department of Planning utilizes the services of voluntary translators from across different departments in the County administration, who are fluent in a number of languages. Providing language assistance is typically the first formal interaction the Department has with LEP persons. As such, the Department understands the importance of this service and values it as the first point of contact to current and new customers.

 Scheduling: Orange County makes schedules available in a bi-lingual format. Service operators also provide scheduling information in areas of LEP concentrations other than English and Spanish through leveraging community groups.

 New Ridership Attraction: New riders from the LEP population are oriented towards using the system effectively for their mobility needs by organizing service operator outreach programs and transit workshops.

 Transit Information Relay: Outreach activities, including public meetings, which are organized due to major service changes (including fare increases and route changes) are instrumental in communicating transit information to the LEP population, since they are among the potentially affected parties due to service changes, because of their higher dependence on transit.

 Travel Training: during transit workshops or upon request Orange County staff will facilitate travel training programs to any traveler (including LEP persons or populations) in order to educate them on available services, travel safety, transfers, system navigation, and general independent travel y within the system .

All Transit Orange service documentation is accessible to the LEP population and transit operators are developing bi-lingual schedule and service information (Kiryas Joel, being unique due to its language distribution has information in English, Spanish, and Yiddish). In addition, the County also provides pro- active training in the area of transit for other departments who may be in contact with LEP populations for other community needs, such as health and human services, to facilitate knowledge transfer to LEP populations.

In addition to the above services, Orange County plans on conducting a countywide telephone survey and on-board ridership survey in 2015 or 2016, where it plans to oversample communities where LEP populations are located. A countywide telephone survey will provide a broad understanding of transportation needs, and a complementary on-board survey of existing users. These efforts will be done in bi-lingual fashion targeting specific communities in the LEP population. Under Safe Harbor guidance,

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Orange County Limited English Proficiency Plan

Orange County will provide language translation for all documents identified as vital. This level of language or translation assistance will be provided for each eligible language group that constitutes at least 5 percent, or 1,000 LEP individuals, whichever is less, of the population of persons currently served, or likely to be served by programs in the service area. Currently, Orange County has translated its vital documents in Spanish, and will translate documents into Yiddish upon request. Additional language assistance will be provided, to the best of Orange County’s ability, upon request.

Orange County defines a vital document as an electronic or hard-copy document that contains information critical for accessing Orange County’s services and/or benefits, and include correspondence or notices to the customer, like consent and complaint forms, intake and application forms, and informative documents providing details about the availability of language assistance provided by the County.

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Orange County Limited English Proficiency Plan

Factor 4: The Resources Available to Recipients and Their Costs

Orange County allots resources based on the demand for language assistance services. The County is constantly exploring the need for cost-effective means of delivering these services within a resource- constrained environment.

Vital Documents:

The following summarizes a list of vital documents identified as crucial to a service provision standpoint:

 Title VI Plan

 On-Board Title VI Rights Notification

 Title VI Policy Statement

 Title VI Procedures for Public Comment

 Title VI Complaint Form

 Limited English Proficiency (LEP) Plan

 Fixed Route Service Schedules and Maps

 Half Fare Description

 ADA Paratransit Service Operating Policies

 ADA Application Form

 On-Board Safety and Security Awareness Signage

As part of Orange County’s system programming, the County provides language assistance at no additional cost. However, Orange County staff and consultants spend a notable amount of time on tasks that pertain to LEP-type services and providing language assistance. The following table summarizes the resources spent by Orange County staff and consultants for LEP-type service provisions.

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Orange County Limited English Proficiency Plan

Table 2: Summary of Hours Dedicated to LEP-Type Services

County Staff Service Category/Task Type

Transit Language Information Travel Staff Operator Policy Compliance Assistance Relay Training Training Oversight Outreach Monitoring Orange County Staff 48 72 48 48 144 96 216 Consultant Support 24 24 96 72 144 Total 48 96 48 72 240 168 360 1032

Collectively, Orange County spends approximately $35,000 annually for LEP and language assistance services.

Providing Language Assistance for Relevant Programs, Activities, and Services The Orange County Department of Planning utilizes the services of voluntary translators from across different departments in the County administration, who are fluent in a number of languages including Spanish, French, Egyptian, Italian, Polish, Hungarian, Hindi, and Tagalog. The County is actively looking to train a Spanish speaking person in the County to take over on-call responsibilities for providing transit rider information. Due to the decentralized nature of transit services among the fifteen different transit operators in the County, transit operators have a good understanding of the local community requirements in distributing transit service information. However, the County has an overall understanding of its community needs and the linkages between different communities.

The County makes use of a LanguageLine Solutions, telephonic interpretation company, to assist LEP residents contacting the County via telephone for transit assistance and/or information. The County is also researching online translation services to ascertain which service has the largest word-bank and most accurate and natural translation. Specific programs being researched include FreeTranslation.com, Dictionary.com, PROMT, Babylon, Bing Translator and Google Translate. The County will evaluate the cost effectiveness of language assistance measures, should the program expand significantly beyond its current form in coming years.

OCDP has not received any language assistance requests since the last Limited English Proficiency Plan submission.

In addition to providing language assistance when requested, all Orange County transit vehicles are equipped with English and Spanish signage informing passengers of Orange County and its operators’ commitment to providing nondiscriminatory service and passengers’ rights under Title VI.

Training Orange County Staff Orange County Department of Planning is currently examining opportunities to expand their ability to access LEP populations, specifically by researching translation and interpretation services. Orange County currently utilizes the services of voluntary translators and interpreters who work in different departments throughout the County administration. Government employees, who fulfill translation and interpretation services on a voluntary basis, in addition to their primary roles and responsibilities, are

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Orange County Limited English Proficiency Plan documented on a list, with contact information, for easy access when necessary. All employees have this list and reach out to the appropriate person, when the language is known, to assist residents with their needs. Additionally, all County personnel, including transit staff, are trained in the operation in the voluntary interpreter and translator programs and how to best assist clients who are in need of language support.

County staff are required to take part in the County’s Orientation Program which reviews overall County policies and a separate half-day sexual harassment and discrimination awareness/training program. Also, all discrimination policies are posted within OCDP offices. In addition, new OCDP staff meet with the Transit Coordinator to review and become familiar with the County’s demographic profiles, available transit services, and the policies and procedures outlined in the Title VI report. Additionally, OCDP staff are educated on the importance of reaching out and providing transit information to the different economic and ethnic populations within Orange County. In order to meet this objective, all personnel are trained in how the County’s voluntary translator program operates and how to assist individuals who contact the Department in need of language assistance

Transit Operators require drivers and office staff to successfully complete a new employee orientation program. Within these programs transit operator managers review transit safety, ADA compliance, sensitivity training, and sexual harassment and discrimination training. Within the sexual harassment and discrimination training, transit operators make drivers and staff aware of the populations their transit system serve. They also inform drivers and staff of the protocols for assisting transit-dependent LEP persons in using the transit system and addressing their questions, comments, or complaints. Additionally, transit operator personnel are made aware of the County’s language assistance program.

Providing Notice to LEP Persons The Orange County Department of Planning and its sub-recipients post the County’s Title VI Policy Statement through various media outlets, including the Department’s transit website – www.transitorange.info, flyers and postings on buses and in main transportation facilities. Orange County provides notice of transit services available throughout the County through Transit Orange transit service guides. Transit guides are printed in both English and Spanish, as shown in Figure 6, and are distributed to all transit facilities, operators, municipalities, and government offices.

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Orange County Limited English Proficiency Plan

Figure 5: Orange County Transit Orange Service Guides – English & Spanish Covers

In addition, all Orange County transit vehicles are equipped with English and Spanish signage informing passengers of Orange County and its sub-recipients’ commitment to providing nondiscriminatory service and passengers’ rights under Title VI. Moreover, bi-lingual signage (Figure 7) informing passengers of how to contact Orange County with any comments or complaints are posted on-board vehicles and in public facilities. The County’s formal complaint procedures are in place to allow individuals to submit grievances, have the complaint investigated by the Orange County Planning staff, and provide resolution to the grievance. All grievances are tracked within the Title VI Complaint Log and all information and documentation associated with each complaint is cataloged in the log as well.

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Orange County Limited English Proficiency Plan

Figure 6: On-Board Title VI Notification Signage – English & Spanish

Besides providing translated outreach materials, Orange County Planning staff actively engage other County agencies, who interact with minority, low-income, and LEP populations (such as the Work Force Investment Board, the Employment & Training Administration, and the Office of the Aging) to inform agency staff of available transit services to their consumers. They also promote a better understanding of their consumers’ transportation needs (such as access to popular employment destinations, housing facilities, and shopping locations) as well as perceptions of the current transit system. Additionally, in Fiscal Year (FY) 2015 or early FY 2016 Orange County is planning on administering a telephone and on- board transit survey to identify current and non-user transit needs. As part of this effort, oversampling is programmed to occur within transit-dense communities in which minority, low-income, and LEP populations have been identified. Surveying efforts will be conducted with LEP language considerations.

As part of the Orange County Operator Oversight Program, Orange County Planning staff meet with transit operators on a regular basis. As part of each operators’ annual review, Orange County staff review the current Title VI Plan, each operator’s LEP obligation, and discuss how each operator is pro-actively reaching out to minority, low-income, and LEP populations residing within their service areas to increase transit awareness and grow ridership.

All planning activities and notices which are advertised to the press are shared with media sources that serve a variety of Orange County’s LEP communities. Such publications include English language publications like The Sentinel, Vails Gate, Warwick Advertiser Photo News, Chester, News of the Highlands, Cornwall, Time Community Newspapers, Newburgh, and Hudson Valley Press,. The County legislative branch also publishes notices in the Times Herald Record, though it is not an official newspaper.

Lastly, Orange County Department of Planning works intensively with the Orange County Transportation Council (OCTC) to provide public notice and participation opportunities to all members of the community.

The following outlines the public participation strategy utilized by OCTC and adopted by Orange County Department of Planning.

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Orange County Limited English Proficiency Plan

General Public Participation Activities: The OCTC Executive and Technical Committees and staff are committed to expanding outreach efforts to various individuals and public interest groups in the region. This is achieved through the following process:

1. The MPO Public Information mailing list will be maintained by the Orange County Department of Planning and Development and updated regularly by OCTC staff agencies. The OCTC Staff will continue its efforts to identify and include citizens and groups that are traditionally under served by the transportation system.

2. Any person or agency requesting information or expressing an interest in receiving announcements will automatically be added to the list. The individuals and groups on the mailing list will be periodically surveyed to determine their continued interest in OCTC and its activities.

3. OCTC staff will notify the mailing list and the area media outlets about any public involvement activity 14 calendar days prior to the event. The notice will include the date, time, location, and purpose or topic of the meeting. A public comment period will extend for an additional 7 calendar days after the public involvement activity.

4. A synopsis of the written or verbal comments resulting from this notification, and the proposed responses will be prepared by the Orange County Department of Planning and Development and will be available upon request.

5. Documentation and synopses of all public OCTC staff meetings will be prepared and retained by the Orange County Department of Planning and Development. Copies will be available upon request.

6. Technical and policy information and data will be available from the two OCTC Staff agencies, the Orange County Department of Planning and Development and the New York State Department of Transportation - Region 8. Data requests of significant size will be made available within a reasonable period of time.

7. Transportation Providers such as Rail-Passenger/Freight, Taxi, Fleets-School Bus/Ambulates, Interstate Bus, Fixed Bus, Dial-A-Bus, Auto Industry, Airplane-Passenger/Freight, and Truckers- Freight will be invited and will be part of the OCTC Technical Committee.

Public Participation at OCTC Executive Committee Meetings: The following procedures are followed at all OCTC Executive Committee meetings.

1. All persons attending an OCTC Executive Committee meeting, including OCTC members and the general public, will be asked to record their name, address, and the interest or group they represent.

2. The general public will be given the opportunity to speak at each OCTC Executive Committee meeting under the public participation section of the agenda on any item pertinent to the

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Orange County Limited English Proficiency Plan

agenda or the transportation planning process. This does not preclude the general public from commenting on any agenda item as it is being discussed, time permitting.

3. The Chairperson shall be the official spokesperson for the Council to inform the public of the work of the transportation planning program, and to maintain good relations with the press and media. Upon request, any Council Member can make a public statement or issue a press release on behalf of their organization. Any public statement issued on behalf of OCTC must receive prior approval by the Council.

Review Period for Changes in the Public Participation Process: 1. The general public will have 45 calendar days to review and comment on these OCTC Public Participation Procedures through a public notice and direct mailing of the existing OCTC Public Information mailing list. Comments from the public will be documented and acted upon as appropriate with the concurrence of the OCTC voting members.

2. There will be a periodic review of the OCTC Public Participation Procedures to address changes that may, from time to time, occur.

3. All subsequent changes to the Public Participation Procedures will follow the same 45 calendar day public review process noted above. Monitoring and Updating the Plan While the Orange County Department of Planning strives to best assist LEP persons who speak various languages there may be instances when activities will necessitate the provision of information and notices in additional languages. Orange County will perform an annual review of LEP transit analysis from the data provided by the transit operators as a part of their Federal Transit Administration (FTA) National Transit Database (NTD) reporting requirements and will continue to perform and submit an equity analysis for every major service change and/or fare modification enacted by any transit operator.

Orange County policy stipulates that any significant proposed service change or fare modification by a transit operator must first notify the County; the County then models the service change (for example, a route change or fare increase) and overlays it using GIS to ensure that a disproportionate share of the LEP population are not being adversely affected by the service change or fare modification.

Along with this, an intent of service change is provided to the County before providing notification to the general public about any service change and should go through the screening procedure explained above to make sure that the LEP population is not being adversely affected due to these changes. The County will direct transit providers to take corrective action in case of any disparities due to the effects of service changes on LEP population. This analysis is conducted for each significant proposed service change or fare modification by a transit operator.

Additionally, OCDP is planning on conducting a Transit Service Analysis and Monitoring Program once every three (3) years. This will be done on-board all bus routes operated on the Department’s behalf, during different parts of the service schedule day (morning, evening, late night, for example) in order to collect a sample of data that represents various sub-populations of transit ridership. A major component of this analysis will examine the current transit routing/service distribution in relation to the

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Orange County Limited English Proficiency Plan

results of a surveying program; this program is an enhanced survey effort targeting populations in minority and LEP census tracks. This analysis will enable OCDP to observe how well the transit services are meeting the Department’s standards and policies regarding equal and fair treatment for all users; it will also identify opportunities to enhance service. In instances where abuses, inequities, or underserved populations are observed, OCDP will develop a plan to address and correct those issues with that operator. For example, OCDP representatives conducting the monitoring program will look for service schedules, bulletins, legal notices and other information posted at transit stations and on-board buses to make sure they are available and visible in English and Spanish. Where those materials are not present, OCDP will take appropriate actions to make them available for transit users. In addition, OCDP will continue to work with their contracted consultant team to assist Department staff in working with transit operators in implementing the Transit Service Analysis and Monitoring Program.

In addition to the survey and technical analysis on a countywide transit and paratransit service planning study, the Transit Service Analysis and Monitoring Program will continue to perform quarterly on-site visits with transit operators. This program serves four primary functions to monitor Title VI and LEP regularly; they include:

1. Review of each transit operator’s Title VI Complaint Log. If any complaints have been reported and/or are in the complaint log, OCDP staff will:

a. Examine the documentation associated with the complaint;

b. Review the findings and resolution of the complaint; and

c. Follow up on any previous complaints to ensure agreed upon resolutions are being or have been performed.

2. Review pro-active outreach activities for each transit operator.

3. Work with operators to review findings from current Title VI and LEP plans and analyses; this will occur in conjunction with findings from the “road” and the community to establish actionable opportunities that enhance LEP and minority usage of transit services.

4. Update the Title VI and LEP Plans to include findings and opportunities identified through the monitoring program.

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Orange County Title VI Plan

Attachment D: Orange County Language Assistance Process

Language assistance request received by OCDP

Is the Yes request No in English?

In-house staff member Yes Is the request No resolves concern in Spanish?

Is the request a In-house staff Vital documents available for translation include: common No member calls concern? LanguageLine ·Title VI Plan

·On-Board Title VI Rights Notification Yes

·Title VI Policy Statement Is the request for In-house staff document translation or a ·Title VI Procedures for Public Comment member can provide verbal request? limited Spanish ·Title VI Complaint Form assistance ·Limited English Proficiency (LEP) Plan Document Is the caller's Verbal translation ·Fixed Route Service Schedules and Maps concern request ·Half Fare Description addressed? Is the document a vital ·ADA Paratransit Service Operating Policies Yes No document [see insert]?

·ADA Application Form Yes ·On-Board Safety and Security Awareness Signage Resolved Resolved No

LanguageLine staff member provides a translation and set a follow-up time with the caller

LanguageLine staff verifies with OCDP as Yes to the reasonableness of complying with the request

No Resolved

LanguageLine staff informs user that request for translation is beyond what is considered reasonable Orange County Title VI Plan

Attachment E: Transit Guide English

MP-OC-TransitGuide R7 5/19/08 5:05 PM Page 1

IN AND AROUND ORANGE COUNTY TRANSIT GUIDE

New York State Department of Transportation MP-OC-TransitGuide R7 5/19/08 5:05 PM Page 2

It is my pleasure to bring to you our new Orange County Guide to Transit services. As Orange County Executive and Chairman of the County Transportation Council, I know how important transportation issues are to the lives of Orange County residents and those who work and visit here. This improved guide to transit services is also available on our county website at www.transitorange.info. I look forward to continued improvements and cooperation with our transit operators and federal, state and local agencies to provide you with affordable, reliable and efficient service today and into the future.

Edward A. Diana Orange County Executive

The transit information in this Guide is effective as of May 2008 and is subject to change. Please call the transit operator for updated information before you travel. MP-OC-TransitGuide R7 5/19/08 5:05 PM Page 1

WELCOME to the Orange County Transit Guide

Did you know that thousands of people use transit in Orange County every day to get to work, the doctor, to go shopping, or just to get from here to there? There are many types of transit services in Orange County including commuter bus service, which leaves from the many Park & Ride lots throughout the county to New York City and the surrounding area. There is commuter train service to the New York City area via the Metro-North Port Jervis Line, which runs through the heart of the county. Both bus and ferry service are available from Newburgh to the Beacon Train Station on the Metro-North Hudson Line. In the City of Middletown, City of Newburgh and in the Village of Kiryas Joel we have local bus service with complementary Paratransit service and a number of municipalities offer Dial-A-Bus service.

Orange County sponsors 16 individual transit operators providing service in four general categories: Commuter Bus, Local Bus (Fixed Route), Dial-A-Bus, and Paratransit services. Orange County does not have a central countywide transit operator; however, through the work of the Orange County Planning Department, the services of the individual operators are coordinated. We now use the name “Transit Orange” to identify the individual and coordinated transit services in and around Orange County. MP-OC-TransitGuide R7 5/19/08 5:05 PM Page 2

Commuter Bus Service Regularly Scheduled Local Bus Service (Fixed Route) These services carry the majority of the county’s transit riders. Local bus services, larger buses Commuter Bus services typically that run regular schedules on set provide service between Orange routes, are operated in and around County and New York City. However, the Cities of Middletown and some relatively minor services to Newburgh, as well as the Village of adjacent counties fall into this Kiryas Joel. In addition to the local category. Coach USA/ShortLine, an area, this service can be used to intercity carrier, provides significant make connections to other localities local service throughout the county, in and around Orange County and but not to all communities. to commuter services. MP-OC-TransitGuide R7 5/19/08 5:05 PM Page 3

Dial-A-Bus Service Paratransit Service

Dial-A-Bus is a service that is Mandated by the Americans with open-to-the-public where you are Disabilities Act (ADA) of 1990, required to call ahead of time to Paratransit services are provided in reserve a ride on the bus. You must all areas with local bus services call at least 24 hours in advance (fixed route) for people who can’t but typically you need to call further use the local bus system due to their ahead because the service is on a disability. Similar to Dial-A-Bus in first-come, first-served basis and that you need to reserve a ride by the schedule can fill up quickly. This calling at least a day in advance, is not a taxi service where you are Paratransit service will only be pro- picked up at your door at whatever vided for those individuals whose 3 time you arrange with the cab com- trips begin and end within /4 of a pany. With Dial-A-Bus, the many mile of an existing local fixed route requests for rides are accommodated bus line. Paratransit vehicles are as best as possible and riders are wheelchair lift-equipped and service picked up and dropped off at the is provided curb-to-curb. To qualify curb (curb-to-curb service). The to use this service you must obtain a schedule changes daily and specific valid ADA Paratransit Identification pick up and drop off times cannot Card issued by Orange County. be guaranteed. You should allow Please note that service will only 3 extra travel time since other passen- be provided within the /4 of a mile gers will likely be picked up or of an existing local fixed route dropped off during your trip. bus line. As of January 1996 the local bus systems that qualify for Paratransit service are those operated by Middletown Transit Corp., Newburgh-Beacon Bus Corp., and the Village of Kiryas Joel. For more information and to receive an application, call the Orange County Department of Planning at 845-615-3850.

PLAN YOUR TRIP BEFORE YOU RIDE THE BUS

You should know: Your starting address—where you can get on or board the bus. Your destination address—where you want to get off the bus. The time you want to leave and when you want to get to the place you want to go. LLLLThe amount of the fare (exact change is required). MP-OC-TransitGuide R7 5/19/08 5:05 PM Page 4

COMMUTER BUS SERVICES

COACH USA/SHORTLINE The largest provider of bus service in the County is Coach USA, which operates local, intercity and commuter bus service. Coach USA provides major commuter service to the New York City area with over 100 trips per day to and from Orange County during the morning and evening peak hours. The commuter routes operate along the Route 17 and Route 32 corridors, with the commuter Park & Ride lots being the principal stops. There is also service provided to West Point. Coach USA provides service to the East Side of Manhattan via the George Washington Bridge and operates the Orange Westchester Link (OWL), which provides service to the White Plains area. Both of these services are provided via five daily weekday round trips. 800-631-8405 www.shortlinebus.com

MONROE BUS CORPORATION Monroe Bus Corporation provides commuter and off-peak service to Manhattan and Brooklyn to and from the Village of Kiryas Joel. The main pick up and drop off point in the Village is the shelter at Bais Medrash with service to Manhattan, Boro Park, Brooklyn and Williamsburg, Brooklyn. 845-783-8559

MONSEY TRAILS Monsey Trails connects Kiryas Joel and Monsey in Rockland County with five daily round trips. This service is spread throughout the day but focuses on those commuting between Kiryas Joel and Monsey. 845-354-7026 www.monseybus.com

NJ TRANSIT NJ Transit provides commuter and off-peak service to New York City and northern from Greenwood Lake and Warwick. This bus service is provided along Route 210 and Route 17A and serves the Greenwood Lake and Warwick Park & Ride lots. 800-772-2222 www.njtransit.com

Orange County Goes Cleaner and Greener! In 2007, Orange County was the first public transit operator in the country to get commuter buses from Motor Coach Industries that operate solely on ultra low sulfur fuel, meeting the latest U.S. Environmental Protection Agency standards.

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LOCAL BUS SERVICES (FIXED ROUTE)

THE MAIN LINE Under contract with New York State Department of Transportation and Orange County, Coach USA/ ShortLine operates “the Main Line” bus service, which harks back to the former Erie Railroad line, which served the villages along NYS Route 17. This service, which operates between Middletown and Harriman, is available seven days a week. 800-631-8405 www.shortlinebus.com

MIDDLETOWN TRANSIT CORPORATION A local bus service (fixed route) in Middletown since 1935, Middletown Transit operates four routes, which connect at a central hub in downtown Middletown off of Railroad Avenue. Service now extends beyond the city limits east into the Town of Wallkill to the shopping-retail areas along Route 211. 845-343-4702 www.midcitytransit.com

NEWBURGH BEACON BUS CORPORATION Operating since 1934, this service offers two local routes in the City of Newburgh that extend into the Towns of Newburgh and New Windsor. Some of the areas outside of the City of Newburgh served are the Newburgh Mall and Wal-Mart on Route 300, the Price Chopper on Route 32, and Vail’s Gate shopping areas. The Broadway corridor, which is the common spine for both routes, is provided with hourly service. The Newburgh Beacon Bus Corporation also operates the Newburgh Beacon Stewart Airport Shuttle which connects Stewart International Airport with down- town Newburgh and the Metro-North Railroad Beacon Station on the east side of the Hudson River. Beacon Station is on Metro-North’s Hudson Line, which provides hourly service to and from Grand Central Terminal in midtown Manhattan. 845-565-7900 www.leprechaunlines.com

VILLAGE OF KIRYAS JOEL Four different local bus routes are available in the Village of Kiryas Joel and to destinations in Monroe and Woodbury. The Village of Kiryas Joel provides this service using seven buses and is the busiest local fixed route operator in the County. 845-783-8300

TOWN OF WARWICK INTER-MUNICIPAL BUS Local bus service (fixed route) operates between Warwick, Goshen, and Wallkill, with a shuttle service from the Galleria to Orange Plaza and Dunning Farms Monday–Saturday. Fixed route service from Warwick to Monroe/Harriman is available on Friday. The Village of Warwick sponsors local bus service on weekends to locations in downtown Warwick. A fixed route service is available to Shoprite in Warwick Tuesday–Friday. 845-986-4174 www.warwicktransit.com

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Tips for Riding a Local Bus Tips for Riding a Dial-A-Bus and ADA Paratransit Bus 1 Be at the bus stop at least five to ten minutes ahead of the scheduled 1 Book your trip well in advance. departure time. 2 Be ready at least 15 minutes ahead 2 Flag stops at intersections only; of the scheduled pick up time. signal by raising your arm. 3 Don’t rush to the curb as the bus is 3 Please don’t rush to the curb as the pulling over; wait until it has come bus is pulling over; wait until it has to a full stop before approaching come to a full stop before walking the door. towards the door. 4 Get on the bus and pay the fare to 4 Get on the bus through the front the driver. door and pay the fare. Exact change 5 Know the exact address of your is required. scheduled destination to give to the 5 Ask the driver for a transfer, if need- driver. ed, when you exit the bus. 6 If you’re not getting off at a regular stop, about one block from your stop On the bus:

pull the yellow cord along the side of L the bus and this will alert the driver Service animals are that you want to get off. allowed to ride with you. L Please be considerate of other transit riders when using your cell phone, (no need for everyone on Some municipalities in the county have special the bus to know your transportation programs directly targeted to the needs business!). of senior citizens. These services are only available to senior citizens. Please contact your local municipality L When it comes to for more details. packages, only items you carry yourself are TRANSPORTATION FOR SENIOR CITIZENS allowed. Please keep them within your seating Town of Cornwall 845-534-3178 area, not in the aisle. Town of Newburgh 845-564-7815 Remember to take them Towns of Montgomery-Crawford 845-457-2622 with you when you go. City of Middletown 845-346-4070 or 845-346-4071 Check with your local operator for other transit tips. MP-OC-TransitGuide R7 5/19/08 5:05 PM Page 7

OTHER REGIONAL TRANSIT SERVICES

ADIRONDACK TRAILWAYS Adirondack Trailways serves New York City, Poughkeepsie, and Kingston. Connections can be made to Albany, Oneonta and other destinations around New York State. This service is provided along the Route 9W corridor and crosses the Mid Hudson Bridge to reach Poughkeepsie. 800-776-7548 www.trailwaysny.com

ULSTER COUNTY AREA TRANSIT (UCAT) UCAT provides five daily weekday round trips between Newburgh and New Paltz in Ulster County along the NYS Route 32 corridor. This service also has stops on Broadway in Newburgh, the Coach USA/ ShortLine Bus Terminal on 17K and the Newburgh Mall. 845-340-3333 www.co.ulster.ny.us/ucat

DIAL-A-BUS SERVICE

Dial-A-Bus service is available in and around the communities listed below. This type of service is open-to-the-public and is curb-to-curb, meaning that passengers are picked up and dropped off at the curb (not taken door-to-door). Reservations are required at least 24 hours in advance. When you make your reservation, specify where you would like to be picked up, your exact destination, and what time you would like to make the trip. The operator will accommodate you the best that they can. Buses are wheelchair lift-equipped. Some of these operators provide service solely within their town while others offer expanded service. Contact your local Dial-A-Bus operators for details about their service area.

TOWN OF BLOOMING GROVE Service provided Tuesday thru Friday. Service to Wallkill on Monday's. Hours of operation: 8:30am to 5:00pm. Reservations accepted Monday thru Friday 9:00am to 1:00pm. Fares: 50¢ seniors and disabled • $1.00 all others • Children under 5 ride free Passengers requesting an ADA accessible bus must call at least 24 hours prior to departure. 866-496-2877

TOWNS OF GOSHEN & CHESTER WITH SERVICE IN HAMPTONBURGH Service provided Monday thru Saturday. Hours of operation: 8:00am to 5:30pm. Reservations accepted Monday thru Friday 8:00am to 1:00pm. Regular Fare: $1.00 one-way • Children under 6 ride free when accompanied by an adult • Senior/disabled citizens and Medicare card holders: 50¢ one-way. 845-294-8920

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DIAL-A-BUS SERVICE CONTINUED

TOWN OF HIGHLANDS Service provided Monday thru Saturday. Hours of operation: 8:00am to 4:00pm (Mon–Fri), 9:00am to 1:00pm Saturday trip to Vails Gate/Newburgh. Reservations accepted Monday thru Friday 9:00am to 3:00pm. Regular Fare: $1.00 one-way • Children under 6 ride free when accompanied by an adult • Senior/disabled citizens and Medicare card holders: 50¢ one-way. 845-446-RIDE (7433)

TOWN OF MONROE Service provided Monday thru Saturday. Hours of operation: 5:00am to 6:30pm (T, W, Th), 5:00am to 5:00pm (Mon & Fri), 8:00am to 1:00pm (Sat). Reservations accepted Monday thru Friday 8:00am to 1:00pm. We do not accept reservations left on the answering machine. Regular Fare: $1.00 one-way • Children under 4 ride free • Senior/disabled citizens and Medicare cardholders: 50¢ one-way. Cancellations: Must give 24 hours notice to cancel or change a reservation. Passengers requesting an ADA accessible bus must call at least 24 hours prior to departure. 845-783-6222

TOWNS OF MONTGOMERY & CRAWFORD Service provided Monday thru Friday. Hours of operation: 7:45am to 4:00pm. Reservations accepted Monday thru Friday 9:00am to 12:00pm. Regular Fare: $1.00 one-way • Children under 10 ride free when accompanied by an adult • Senior/disabled citizens and Medicare cardholders: 50¢ one-way. 845-457-2622

TOWNS OF NEW WINDSOR & CORNWALL Service provided Monday thru Friday. Hours of operation: 8:00am to 4:00pm. Reservations accepted Monday thru Friday 9:30am to 1:00pm. Regular Fare: $1.00 one-way • Children under 5 ride free when accompanied by an adult • Children over 14 may ride without an adult • Senior/disabled citizens and Medicare card holders: 50¢ one-way. 845-563-4640 or 845-496-8505

TOWN OF NEWBURGH Service provided Monday thru Saturday. Hours of operation: 8:00am to 4:00pm (Mon–Fri), Eves 5:30 to 10:00pm (Tue), 8:30am to 2:30pm (Sat). Reservations accepted Monday thru Friday 8:00am to 12:00pm. Regular Fare: $1.00 one-way • Children under 6 ride free when accompanied by an adult • Senior/disabled citizens and Medicare cardholders: 50¢ one-way. 845-564-6084

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DIAL-A-BUS SERVICE CONTINUED

CITY OF PORT JERVIS Service provided daily in the City and three (3) miles beyond the City limits in the State of New York. Hours of operation: 6:00am to 5:00pm (Mon– Fri), 9:00am to 2:00pm (Sat). Reservations accepted Monday thru Friday 9:00am to 12:00pm. Regular Fare: $1.00 one-way • Children under 5 ride free when accompanied by an adult • Senior/disabled citizens, students and Medicare card holders: 50¢ one-way Cancellations: Please call at least three (3) hours before your scheduled time. 845-856-7999

TOWN OF WALLKILL Service provided Monday thru Saturday. Hours of operation: 4:15am to 8:30pm (Mon–Fri), 8:00am to 3:00pm (Sat). Reservations for the following day accepted Monday thru Friday 9:00am to 12:30pm. Reservations for other days are accepted Monday thru Friday until 4:00pm. Regular Fare: $1.00 one-way • Children under 5 ride free when accompanied by an adult, anyone under 16 must be accompanied by an adult • Senior/disabled citizens and Medicare card holders: 50¢ one-way. Cancellations: Please call at least two (2) hours prior to scheduled pick up time. 845-692-7852 Call and ask about our new fixed route.

TOWN OF WARWICK Service provided Monday thru Friday. Hours of operation: 8:30am to 5:30pm (Mon– Fri), 9:00am to 4:00pm (Sat.–Sun.) Reservations accepted Monday thru Friday 9:00am to 1:00pm. Regular Fare: $1.00 one-way • Children under 5 ride free when accompanied by an adult • Senior/disabled citizens and Medicare cardholders: 50¢ one-way Passengers requesting an ADA accessible bus must call at least 24 hours prior to departure. 845-986-2877

Each year public transportation use in the U.S. saves 1.4 billion gallons of gasoline, representing 4 million gallons of gasoline per day.

American Public Transportation Association

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HOW TO READ A BUS SCHEDULE

Even though bus schedules may look different, the basics of reading a schedule and planning your trip are similar from one bus operator to another. As an example of how to read a schedule we’ll use the Coach USA/ShortLine Orange County–New York City timetable.

The schedule cover looks like this. The information includes:

1 Route numbers,

2 Locations served,

3 Operator contact information, 1 4 And date the timetable becomes effective.

2 2

3

3

4

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When you open up the schedule this is what you’ll see (example below). The whole timetable is not shown here, just a small section is given as an example of how to read a schedule.

As example, traveling from the Newburgh Terminal to Woodbury Common (Bus Shelter) on a Monday, arriving at around noon, here is how you would read the schedule and plan your trip:

1 First make sure you are reading the correct schedule. On the top of the schedule the direction of travel and days of operation are listed. Make sure you are reading the “Orange County & Rockland County To New York Service” side of the schedule (Table 2).

2 Find “Newburgh (Terminal–Park & Ride, Rt. 17K)” and

3 Woodbury Common, NY (Bus Shelter) on the left side of the schedule.

4 Look across the Woodbury Common, NY row and find the time closest to the time you want to get to there (at 12 noon). The time listed in the schedule is 12:06 p.m.— that’s pretty close!

5 Now, read up this column until you find the Newburgh, NY row and you’ll see the time the bus leaves Newburgh to get to Woodbury Common. The time listed is 11:30 a.m.

6 Plan to be at this stop at least 5 to 10 minutes before the departure time listed on the timetable. You should be waiting at the bus stop at 11:20 a.m.

Plan your trip according to what time you want to leave and the time you need to get to your destination. Just make sure you’re reading the correct schedule, and you’ll be on your way!

1

5

4

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PASSENGER RAIL SERVICE

MTA METRO-NORTH RAILROAD Orange County is served by MTA Metro-North Railroad's Port Jervis Line through a service contract with New Jersey Transit (NJT) and by the Metro-North Hudson Line on the east side of the river. The Port Jervis Line service currently runs from seven stations in Orange County to Hoboken and the Secaucus Transfer Station (as well as other rail station stops in New Jersey). From the new station in Secaucus, passengers may con- nect with other New Jersey Transit service to NY Penn Station in midtown Manhattan (or to other NJT services, including a connection for Amtrak service at Newark Penn Station). Port Jervis Line passengers may also connect with the Port Authority Trans-Hudson (PATH) service or NY Waterway ferry service in Hoboken for access to lower Manhattan. The Pascack Valley Line on the west side of the Hudson River also provides service to Manhattan via Hoboken or Secaucus. Some Orange County residents access this service at the Spring Valley Station in Rockland County. Metro-North's Hudson Line service operates between Poughkeepsie and Grand Central Terminal on the east side of mid-town Manhattan. The principal Hudson Line station for most Orange County residents is in Beacon, directly across the Newburgh Beacon Bridge. The station is also easily accessible by ferry in the peak period from the Newburgh waterfront and by bus shuttle from the Park & Ride facility on Route 17K (parking is free in both locations). Hudson Line service is more frequent and more direct to mid-town as compared to the Port Jervis Line. [The Peekskill or Croton-Harmon stations can also be readily accessed via the Bear Mountain Bridge.] Aiport Shuttle: The Newburgh Beacon Shuttle currently also provides a direct transit link between the Hudson Line station at Beacon with the passenger terminal at Stewart International Airport.

WHICH RAIL LINE SHOULD I TAKE? After reading about Metro-North’s Hudson Line service and the Port Jervis Line service you may be wondering which rail line to take to New York City. That may depend on where you plan on going in Manhattan. If you are going to Midtown or the East Side of Manhattan it may make sense to ride the Hudson Line. If you are going to the West Side, lower Manhattan or the financial district, it may make sense to use the Port Jervis Line. Times Herald-Record Times

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PASSENGER RAIL SERVICE CONTINUED

CAN I TAKE MY BICYCLE ON THE TRAIN? Yes, as long as you have a valid Bicycle Access Permit. Visit www.mta.info or call 800-METRO-INFO (800-638-7646) to get an application for a Bicycle Access Permit and for more information.

WHERE CAN I PARK TO TAKE THE TRAIN? Daily parking is available at all Metro-North/New Jersey Rail Transit passenger rail stations on the Port Jervis Line. Each rail station in the county has parking available (for a fee on weekdays; free on holidays and weekends). Stations are located at: Harriman, Salisbury Mills/Cornwall, Campbell Hall, Middletown, Otisville, and Port Jervis. There is also extremely limited weekday daily parking at Beacon on the Hudson Line. Most of these stations have recently been expanded and improved through the efforts of MTA Metro-North. Some connecting transit services are available at these stations. For additional information, visit www.mta.info/mnr. For more information: 800-METRO-INFO (800-638-7646) www.mta.info Metro-North passenger rail information may be obtained en espanol at www.mta.info The location of the stations is shown on the map enclosed within this guide.

AMTRAK There is no direct Amtrak passenger service in Orange County. The closest Amtrak line runs along the east side of the Hudson River between New York City and Albany, and west to Buffalo or north to Montreal. Amtrak stops are located in Poughkeepsie and Croton-Harmon. Amtrak connections can also be made by taking the Port Jervis line to Newark Penn Station via a transfer at the Secaucus station. The high speed Amtrak Acela service stops at Newark Penn Station as well as the standard Amtrak Metroliner services. 800-USA-RAIL (800-872-7245) www.Amtrak.com

NEWBURGH-BEACON FERRY Ferry service between Newburgh and Beacon resumed in 2005, forty-two years after it stopped as a result of the opening of the Newburgh-Beacon Bridge. It is operated by NY Waterway 84 under contract with 9W Beacon Metro-North, using Hudson 32 River funds from NYSDOT. Board a Newburgh Metro-North FERRY In 2007 the ferry service averaged 330 riders a day. TRIP train in Beacon 10-MINUTE Free parking is available in Newburgh for ferry commuters. Board the Ferry 800-METRO-INFO (800-638-7646) in Newburgh South to (Free Parking) New York City www.mta.info (enter “Newburgh Ferry” in search box)

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OTHER SERVICES

STEWART INTERNATIONAL AIRPORT Passenger air service is available in Orange County at Stewart International Airport, which as of 2007 is operated by the Port Authority of New York and

New Jersey. Stewart International Airport is located Herald-Record Times just southwest of the crossroads of Interstate 84 and Interstate 87 (NYS Thruway). Vehicles access the airport via NY Route 207 and the new direct access from Interstate 84 via exit 5A. An airport shuttle service connects with both the Metro-North passen- ger rail station in Beacon and the Newburgh Park & Ride facility. Detailed information may be obtained at www.panynj.gov or by calling 845-564-7200.

ORANGE COUNTY PARK & RIDE LOTS At its most basic, a “Park & Ride lot” is a place where you can park a car in order to take another transportation trip. In Orange County there are two formal Park & Ride lot systems which are owned, maintained and promoted as locations to park cars in order to make connections to transit services. One is the Metro-North rail station system, mentioned previously. The other system is owned and maintained by the coopera- tive efforts of one or more public and private entities, including: New York State, Orange County, Coach USA/ ShortLine, and local municipalities. The principal connecting transit services at these Park & Ride lots are for com- muter, regional, and local bus services. There are eleven lots in this system, ranging in size from over 500 parking spaces with shelters and other amenities to small parking lots with no amenities. The locations of these lots are shown on the map enclosed with this guide. All parking is free at these lots, with the exception of Greenwood Lake, Village of Monroe and Tuxedo Park & Ride lots. 845-291-3442 www.transitorange.info

Visiting Orange County? For information on attractions and lodging visit www.orangetourism.org or call 845-615-3860.

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TRANSPORTATION ASSISTANCE For Orange County Commuters READY TO PLAN A TRIP? IT’S EASY AS TRIPS 123 Travelers in NY, NJ and CT now have access to a traveler information system providing them with transportation and trip planning assistance. The Trips 123 system currently offers two FREE services to provide traffic and transit information to the public—Traveler Information Center and TransitAdvisor. www.trips123.com

NJ TRANSIT’S TRIP PLANNER For travelers using the Port Jervis Line or Pascack Valley Line, NJ Transit’s Trip Planner is another very useful tool. Visit www.njtransit.com and click on the Trip Planner on the home page. Instructions are easy to follow and the Trip Planner will present an itinerary with up to three travel options. www.njtransit.com

WWW.NYRIDES.COM Information about Hudson Valley Mass Transit options can be found at a comprehensive portal—www.nyrides.com. This easy-to-navigate site provides links to bus, train, and ferry operators throughout the Hudson Valley, as well as information about Park & Ride lots, vanpooling and carpooling. www.nyrides.com

Are you planning a shopping trip to Woodbury Common? Did you know that on Saturday and Sunday there is a trolley that will take you from the Harriman train station to Woodbury Common? There is one trip in the morning and one in the evening. For more details visit www.mta.info/mnr (enter One Day Getaways in search box).

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TRANSPORTATION ASSISTANCE CONTINUED For Orange County Commuters and Employers METROPOOL—A MISSION IN MOTION For more than 25 years, MetroPool, a private, non-profit corporation, has been promoting alternatives to driving alone in the Hudson Valley. With the support of the New York State Department of Transportation (NYSDOT), MetroPool works in Orange, Ulster, Dutchess, Putnam, Rockland and Westchester Counties to provide a range of services and programs to commuters and employers. Consider some of the outstanding options and benefits available to you through MetroPool...

EASY STREET® NY VANPOOL PROGRAM Easy Street® NY is a not-for-profit program sponsored by NYSDOT and administered by MetroPool. For a fixed monthly fare, groups of six to fifteen riders share the ride to work from home or a centrally located Park & Ride lot. The monthly fare includes the van, insurance, fuel, maintenance, and 24-hour roadside assistance. MetroPool works with commuters to identify existing vanpools or form new ones. www.easystreetny.com

NURIDE NuRide is the nation’s first incentive-based online ride-matching network. Through the NuRide Network® commuters arrange ridesharing trips and earn rewards for every confirmed trip. Signup is quick, easy and free. In the Hudson Valley Region, NuRide is sponsored by NYSDOT and administered by MetroPool. www.nuride.com

COMMUTER TAX BENEFIT Federal tax law allows substantial tax savings for commuters who travel to work by bus, train, ferry, or vanpool. An employer sets up a program (MetroPool can help with this) that allows an employee to set aside up to $115* per month of his/her salary before taxes to pay for transit, ferry, or vanpool fares. An employee may also set aside up to $220* for qualified parking. Savings can be more than $425 a year—just for traveling to work. *Tax-free amount as of January 2008, modified annually for cost of living adjustment.

For more information, call MetroPool at 800-FIND-RIDE or visit www.metropool.com.

In 2006, Americans took 10.1 billion trips on public transportation—the highest ridership level in 49 years.

American Public Transportation Association

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All schedules for local, commuter, and regional transit services are available on the internet as noted in this guide. Transit operators will customarily have paper schedules for their services and some connect- ing services available at major station stops or terminal locations. In order to assist in making paper transit schedules more available to people, Orange County maintains displays of schedules of transit services within the county and of some services outside the county. These displays are located at the Orange County Government Center (Goshen), the Orange County Planning Department –1887 Building (Goshen), and the three Orange County Department of Motor Vehicle offices in the Cities of Newburgh, Middletown and Port Jervis. Visit or call the Orange County Planning Department transit staff at 845-615-3850 for other locations of transit information, or visit the Transit Orange website at www.transitorange.info. MP-OC-TransitGuide R7 5/19/08 5:05 PM Page 18

This guide, links to operators and schedules, and other transit information is available at the Transit Orange website: www.transitorange.info

Se Habla Espanol? For a Spanish language edition of this guide please visit: www.transitorange.info.

In and Around Orange County was produced with funds from the New York State Department of Transportation.

New York State Department of Transportation Orange County Title VI Plan

Attachment F: Transit Guide Spanish

MP-OC-TransitGuideSpan R2 6/4/08 10:42 AM Page 1

EN Y ALREDEDOR DE ORANGE COUNTY MAPA DE GUIA DE TRANSPORTACION

New York State Department of Transportation MP-OC-TransitGuideSpan R2 6/4/08 10:42 AM Page 2

Es mi placer traerles nuestra nueva Guía de Transportación de Orange County. Como Orange County Executive y Presidente de County Transportation Council, se que tan importante son las cuestiones de transportación en las vidas de los residentes de Orange County y para los que trabajan o están de visita aquí. Esta renovada guía de servicios de trans- portación esta también disponible en nuestro sitio de Internet en www.transitorange.info. Espero ansiosamente continuas mejorías y cooperación con nuestros operadores de transporte y las agencias federales, de estado y locales para proveer un económico, seguro y eficiente servicio hoy y en el futuro.

Edward A. Diana Orange County Executive

La información de transportación en esta guía es efectiva a partir de Abril del 2008 y esta sujeta a cambios. Por favor llame al operador de transporte para obtener información actualizada antes de emprender su viaje. MP-OC-TransitGuideSpan R2 6/4/08 10:42 AM Page 1

BIENVENIDO a la Guía de Transportación publica de Orange County.

¿Sabía que miles de personas usan el transporte publico cada día para llegar al trabajo, al médico, para ir de compras o simplemente para ir de un lado a otro? Hay muchos tipos de servicios de transporte en Orange County, incluyendo el servicio de autobuses regular, que parte de los muchos predios Park & Ride en todo el condado a la ciudad de Nueva York y sus alrededores. Hay un servicio de trenes regular a la zona de la ciudad de Nueva York a través de la línea Port Jervis de Metro-North que atraviesa el corazón del condado. Hay servicios de autobuses y de transbordadores disponible de Newburgh a la estación de tren Beacon Train Station en la línea Hudson de Metro-North. En la ciudad de Middletown, la ciudad de Newburgh y en la villa de Kiryas Joel tenemos un servicio de autobuses local con un servicio Paratransit complementario y varias municipalidades ofrecen el servicio Dial-A-Bus.

Orange County patrocina 16 operadores de transporte individuales que brindan servicio en cuatro categorías generales: servicios Commuter Bus (autobuses regulares), Local Bus (autobuses locales de ruta fija), Dial-A-Bus y Paratransit. Orange County no cuenta con un operador de tránsito central para todo el condado; sin embargo, a través del tra- bajo del Departamento de Planeación de Orange County los servicios de los operadores individuales están coordinados. Ahora usamos el nombre “Transit Orange” para identificar a los servicios de transporte individuales y coordinados en Orange County y alrededores. MP-OC-TransitGuideSpan R2 6/4/08 10:42 AM Page 2

Servicio de autobuses Servicio de autobuses locales regulares de ruta fija

Estos servicios trasladan a la may- Los servicios de autobuses locales, oría de los pasajeros del condado. que son autobuses más grandes que Los servicios de autobuses regulares siguen horarios regulares en rutas generalmente brindan servicio fijas, son operados en las ciudades entre Orange County y la ciudad de de Middletown y Newburgh y sus Nueva York. Sin embargo, algunos alrededores, así como en la villa servicios relativamente menores de Kiryas Joel. Además de la zona hacia condados adyacentes caen local, este servicio puede ser usado en esta categoría. ShortLine, un para hacer conexiones con otras transporte interurbano, brinda localidades en Orange County y un servicio local significativo en sus alrededores y con servicios todo el condado, pero no a todas regulares. las comunidades. MP-OC-TransitGuideSpan R2 6/4/08 10:42 AM Page 3

Servicio Dial-A-Bus Servicio Paratransit

Dial-A-Bus es un servicio abierto al Ordenado por la Ley para Esta- público donde se requiere llamar dounidenses con Discapacidades anticipadamente para reservar un (ADA) de 1990, los servicios viaje en el autobús. Usted deberá Paratransit se brindan en todas las llamar con 24 horas de anticipación zonas con servicios de autobús pero en general necesita llamar con locales (ruta fija) para personas que más tiempo porque el servicio se no pueden usar el sistema de auto- presta en base al orden de llegada y buses local debido a su discapacidad. el horario puede llenarse rápida- Es similar a Dial-A-Bus en que usted mente. Este no es un servicio de tiene que reservar un viaje llamado taxis donde usted es recogido en su al menos un día antes, pero el servi- puerta a la hora que usted arregle cio Paratransit sólo será provisto con la compañía de taxis. Con Dial- para aquellas personas cuyos viajes 3 A-Bus, los muchos pedidos de viajes comienzan y finalizan dentro de /4 son acomodados de la mejor forma de milla de una línea de autobuses posible y los pasajeros son recogidos de ruta fija existente. Los vehículos y dejados en las paradas (servició Paratransit tienen un elevador para de parada a parada). Los horarios sillas de ruedas y el servicio se brinda cambian a diario y los horarios puerta a puerta. Para calificar para específicos para recoger y dejar a usar este servicio usted deberá los pasajeros no pueden ser garanti- obtener una Tarjeta de Identificación zados. Usted debería permitir un ADA Paratransit emitido por Orange tiempo de viaje adicional ya que County. Cualquier residente del con- es posible que suban y bajen otros dado es elegible para presentar una pasajeros durante su viaje. solicitud. Por favor note que el ser- 3 vicio sólo será provisto dentro de /4 de milla de una línea de autobús de ruta fija existente. A enero de 1996 los sistemas de autobuses locales que califican para el servicio Para- transit son los operados por Middle- town Transit Corp., Newburgh- Beacon Bus Corp. y la villa de Kiryas Joel. Para más información y para recibir una solicitud, llame al Departamento de Planeación de Orange County al 845-615-3850.

PLANIFIQUE SU VIAJE ANTES DE TOMAR EL AUTOBÚS

Usted deberá saber: Su dirección de inicio—dónde se sube al autobús. Su dirección de destino—dónde quiere bajarse del autobús. La hora que quiere partir y cuándo quiere llegar al lugar que desea ir. LLLLLa cantidad de la tarifa (se requiere la cantidad exacta). MP-OC-TransitGuideSpan R2 6/4/08 10:42 AM Page 4

SERVICIOS DE AUTOBÚS REGULARES

COACH USA/SHORTLINE El mayor proveedor de servicios de autobús en el condado es Coach USA, que opera un servicio de autobús local, interurbano y regular. Coach USA brinda un importante servicio regular a la zona de la ciudad de Nueva York con más de 100 viajes diarios hacia y desde Orange County durante las horas pico de la mañana y la tarde. Las rutas reg- ulares operan a lo largo de los corredores de la Ruta 17 y la Ruta 32, en los que los predios Park & Ride para pasajeros regulares son las princi- pales paradas. Hay un servicio brindado también a West Point. Coach USA brinda servicio al lado este de Manhattan a través del puente George Washington y opera el Orange Westchester Link (OWL) que brinda servicio a la zona de White Plains. Estos dos servicios son brindados a través de cinco viajes de ida y vuelta diarios en días de semana. 800-631-8405 www.shortlinebus.com

MONROE BUS CORPORATION Monroe Bus Corporation brinda un servicio regular y fuera de la hora pico a Manhattan y Brooklyn hacia y desde la villa de Kiryas Joel. El principal punto de subida y bajada en el pueblo es el refugio en Bais Medrash con servicio a Manhattan, Boro Park, Brooklyn y Williamsburg, Brooklyn. 845-783-8559

MONSEY TRAILS Monsey Trails conecta Kiryas Joel y Monsey en Rockland County con cinco viajes diarios de ida y vuelta. Este servicio se distribuye a lo largo del día pero se centra en las personas que viajan regularmente entre Kiryas Joel y Monsey. 845-354-7026 www.monseybus.com

NJ TRANSIT NJ Transit brinda un servicio regular y fuera de horario pico a la ciudad de Nueva York y el norte de Nueva Jersey desde Greenwood Lake y Warwick. Este servicio de autobús se brinda a lo largo de la Ruta 210 y la Ruta 17A y sirve los predios Park & Ride de Greenwood Lake y Warwick. 800-772-2222 www.njtransit.com

Orange County es mas limpia y es mas verde En el año 2007, Orange County fue el primer condado con oper- adores de transporte público en el país en obtener autobuses de Motor Coach Industries que funcionan solamente con combustible de ultra bajo azufre, de acuerdo a los últimos estándares establecidos por La Agencia de Protección del Ambiente de los Estados Unidos.

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SERVICIOS DE AUTOBÚS LOCALES DE RUTA FIJA

THE MAIN LINE Con contrato con del Departamento de Transportes del Estado de Nueva York y Orange County, Coach USA/ ShortLine opera el servicio de autobús “the Main Line”, que recuerda la ex línea Erie Railroad que servía los pueblos a lo largo de NYS Ruta 17. Este servicio, que opera entre Middletown y Harriman, está disponible los siete días de la semana. 800-631-8405 www.shortlinebus.com

MIDDLETOWN TRANSIT CORPORATION Middletown Transit, un servicio de autobús local de ruta fija en Middletown desde 1935, opera cuatro rutas que se conectan en un punto central en el centro de Middletown junto a Railroad Avenue. El servicio se extiende ahora más allá de los límites de la ciudad al este hacia el pueblo de Wallkill a las zonas de tiendas a lo largo de la Ruta 211. 845-343-4702 www.midcitytransit.com

NEWBURGH BEACON BUS CORPORATION Este servicio, que opera desde 1934, ofrece dos rutas locales en la ciudad de Newburgh que se extienden hacia los pueblos de Newburgh y New Windsor. Algunas de las zonas afuera de la ciudad de Newburgh servidas son Newburgh Mall y Wal-Mart en la Ruta 300, Price Chopper en la Ruta 32 y las zonas de compras de Vail’s Gate. El corredor de Broadway, que es la linea común para ambas rutas, cuenta con un servicio cada hora. Newburgh Beacon Bus Corpor- ation también opera el servicio de Newburgh Beacon Stewart Airport que conecta a Stewart International Airport con el centro de Newburgh y la estación de tren Beacon de Metro-North en el lado Este del río Hudson. La estación Beacon está en la línea Hudson de Metro- North, que brinda un servicio cada hora hacia y desde Grand Central Terminal en el centro de Manhattan. 845-565-7900 www.leprechaunlines.com

VILLA DE KIRYAS JOEL Hay cuatro rutas de autobús locales diferentes disponibles en la villa de Kiryas Joel y hacia los destinos en Monroe y Woodbury. La villa de Kiryas Joel brinda este servicio usando siete autobuses alquilados y es el operador de rutas fijas local más atareado en el condado. 845-783-8300

AUTOBÚS INTERMUNICIPAL DEL PUEBLO DE WARWICK El servicio de autobús local (ruta fija) opera entre Warwick, Goshen y Wallkill, con un servicio regular de Galleria a Orange Plaza y Dunning Farms de lunes a sábado. Hay un servicio de ruta fija disponible de Warwick a Monroe/Harriman el viernes. La villa de Warwick patrocina un servicio de autobús local los fines de semana hacia lugares en el centro de Warwick. Hay un servicio de ruta fija disponible a Shoprite en Warwick de martes a viernes. 845-986-4174 www.warwicktransit.com

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Sugerencias para viajar Sugerencias para viajar en un autobús local en un autobús Dial-A-Bus y Paratransit ADA 1 Esté en la parada al menos cinco a diez minutos antes del hora de partida 1 Reserve su viaje con suficiente programada. anticipación. 2 Pare los autobuses sólo en intersec- 2 Esté listo por lo menos 15 minutos ciones; indique la parada levantando antes del horario programado para su brazo. recogerlo. 3 Por favor no corra hacia a la banqueta 3 No corra hacia la banqueta al acercarse al acercarse el autobús; espere hasta el autobús; espere hasta que se haya que se haya detenido por completo detenido por completo antes de cami- antes de caminar hacia la puerta. nar hacia la puerta. 4 Suba al autobús por la puerta delantera 4 Suba al autobús y pague la tarifa al y pague el pasaje. Se requiere cambio conductor. exacto. 5 Sepa la dirección exacta de su destino 5 Pida al conductor una transferencia, si programado para dárselo al conductor. es necesaria, cuando baja del autobús. 6 Si no se baja en una parada habitual, alrededor de una cuadra antes de su parada tire del cordón amarillo junto al En el autobús: costado del autobús y esto alertará al L Se permite que animales conductor que usted quiere descender. de servicio viajen con usted. L Por favor tenga consideración hacia otros pasajeros al usar su Algunas municipalidades en el condado tienen progra- celular (¡no hace falta mas de transporte especiales dirigidos directamente a las que todos en el autobús necesidades de los ciudadanos mayores. Estos servicios sepan lo que usted está están disponibles solo para los ciudadanos mayores. Por haciendo!) favor contacte a su municipalidad local para más detalles. L Cuando se trata de paque- tes, sólo se permiten TRANSPORTE PARA CIUDADANOS MAYORES artículos que usted lleva por sí mismo. Por favor Pueblo de Cornwall 845-534-3178 manténganlos junto a la Pueblo de Newburgh 845-564-7815 zona donde se sienta, no Pueblos de Montgomery-Crawford 845-457-2622 en el pasillo. Recuerde lle- Ciudad de Middletown 845-346-4070 o varlos con usted al bajar. 845-346-4071

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OTROS SERVICIOS DE TRÁNSITO REGIONALES

ADIRONDACK TRAILWAYS Adirondack Trailways sirve la ciudad de Nueva York, Poughkeepsie y Kingston. Pueden hacerse conexiones a Albany, Oneonta y otros destinos alrededor del Estado de Nueva York. Este servicio se brinda a lo largo del corredor de la Ruta 9W y cruza el puente de Mid Hudson para llegar a Poughkeepsie. 800-776-7548 www.trailwaysny.com

ULSTER COUNTY AREA TRANSIT (UCAT) UCAT brinda cinco viajes de ida y vuelta diarios en días de semana entre Newburgh y New Paltz en Ulster County a lo largo del corredor de la Ruta 32 de NYS. Este servicio tiene también paradas en Broadway en Newburgh, ShortLine Bus Terminal en 17K y Newburgh Mall. 845-340-3333 www.co.ulster.ny.us/ucat

SERVICIO DIAL-A-BUS

El servicio Dial-A-Bus está disponible en las comunidades indicadas más abajo y sus alrededores. Este tipo de servicio está abierto al público y es “parada a parada”, lo que significa que los pasajeros son levantados y dejados en las paradas (no son llevados puerta a puerta). Se requieren reservaciones con 24 hrs de anticipación por lo menos. Al hacer la reservación, especifique dónde le gustaría que lo recogieran, su destino exacto y a qué hora le gustaría hacer el viaje. El operador lo acomodará de la mejor forma posible. Los autobuses están equipados con elevadores para sillas de ruedas. Algunos de estos operadores brindan el servicio exclusivamente dentro de su ciudad, mientras que otros ofrecen un servicio ampliado. Contacte a sus operadores de Dial-A-Bus locales para detalles acerca de su zona de servicio.

PUEBLO DE BLOOMING GROVE Servicio provisto de martes a viernes Horario de operación: 8:30am–5:00pm Se aceptan reservaciones de lunes a viernes 9:00am –1:00pm. Tarifas: 50¢ mayores y discapacitados • $1.00 todos los demás • Niños de menos de 5 años gratis. Los pasajeros que solicitan un autobús accesible ADA deben llamar al menos 24 horas antes de la partida. 866-496-2877

PUEBLOS DE GOSHEN Y CHESTER CON SERVICIO EN HAMPTONBURGH Servicio brindado de lunes a sábado Horario de operación: 8:00am a 5:30pm Se aceptan reservaciones de lunes a viernes 8:00am–1:00pm. Tarifa común: $1.00 ida • Los niños de menos de 6 años viajan gratis si están acompañados por un adulto • Ciudadanos mayores/ discapacitados y titulares de tarjetas Medicare: 50¢ ida 845-294-8920

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SERVICIO DIAL-A-BUS CONTINUED

PUEBLO DE HIGHLANDS Servicio brindado lunes a sábado Horario de operación: 8:00am a 4:00pm (l–v), 9:00am–1:00pm viaje del sábado a Vails Gate/Newburgh. Se aceptan reservaciones de lunes a viernes 9:00am–3:00pm. Tarifa común: $1.00 ida • Los niños de menos de 6 años viajan gratis si están acompañados por un adulto • Ciudadanos mayores/discapacitados y titulares de tarjetas Medicare: 50¢ ida 845-446-RIDE (7433)

PUEBLO DE MONROE Servicio brindado de lunes a sábado Horario de operación: 5:00am a 6:30pm (m-m-j), 5:00am a 5:00pm (lunes y viernes), 8:00am a 1:00pm (sábado). Se aceptan reservaciones de lunes a viernes 8:00am a 1:00pm. No aceptamos reservaciones dejadas en el contestador. Tarifa común: $1.00 ida • Los niños de menos de 4 años viajan gratis • Ciudadanos mayores/discapacitados y titulares de tarjetas Medicare: 50¢ ida Cancelaciones: Deben brindar una notificación de 24 horas para cancelar o cambiar una reservacion. Los pasajeros que solicitan un autobús accesible ADA deberán llamar al menos 24 horas antes de la partida. 845-783-6222

PUEBLOS DE MONTGOMERY Y CRAWFORD Servicio brindado de lunes a viernes. Horario de operación: 7:45am a 4:00pm. Se aceptan reservaciones de lunes a viernes 9:00am–12:00pm. Tarifa común: $1.00 ida • Los niños de menos de 10 años viajan gratis si están acompañados por un adulto • Ciudadanos mayores/discapacitados y titulares de tarjetas Medicare: 50¢ ida 845-457-2622

PUEBLOS DE NEW WINDSOR Y CORNWALL Servicio brindado de lunes a viernes. Horario de operación: 8:00am a 4:00pm Se aceptan reservaciones de lunes a viernes 9:30am a 1:00pm. Tarifa común: $1.00 ida • Los niños de menos de 5 años viajan gratis si están acompañados por un adulto • Los niños de más de 14 años pueden viajar sin un adulto • Ciudadanos mayores/discapacitados y titulares de tarjetas Medicare: 50¢ ida 845-563-4640 o 845-496-8505

PUEBLO DE NEWBURGH Servicio brindado de lunes a sábado. Horario de operación: 8:00am a 4:00pm (l–v), vísperas 5:30 a 10:00pm (martes), 8:30am a 2:30pm (sábado). Se aceptan reservaciones de lunes a viernes 8:00am a 12:00pm. Tarifa común: $1.00 ida • Los niños de menos de 6 años viajan gratis si están acompañados por un adulto • Ciudadanos mayores/discapacitados y titulares de tarjetas Medicare: 50¢ ida 845-564-6084

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SERVICIO DIAL-A-BUS CONTINUED

CIUDAD DE PORT JERVIS Servicio provisto diariamente en la ciudad y tres (3) millas más allá de los límites de la ciudad en el Estado de Nueva York Horario de operación: 6:00am a 5:00pm (l-v), 9:00am a 2:00pm (sábados). Se aceptan reservaciones de lunes a viernes 9:00am a 12:00pm. Tarifa común: $1.00 ida • Los niños de menos de 5 años viajan gratis si están acompañado por un adulto • Ciudadanos mayores/discapacitados y titulares de tarjetas Medicare: 50¢ ida. Cancelaciones: Por favor llame al menos tres (3) horas antes de su horario programado. 845-856-7999

PUEBLO DE WALLKILL Servicio brindado de lunes a sábado. Horario de operación: 4:15am a 8:30pm (l–v), 8:00am a 3:00pm (s). Las reservaciones para el siguiente día se aceptan de lunes a viernes 9:00am a 12:30pm. Las reservaciones para otros días se aceptan lunes a viernes hasta 4:00pm. Tarifa común: $1.00 ida • Los niños de menos de 5 años viajan gratis si están acompañados por un adulto; toda persona de menos de 16 años deberá estar acompañado por un adulto • Ciudadanos mayores/discapacitados y titulares de tarjetas Medicare: 50¢ ida. Cancelaciones: Por favor llame al menos 2 horas antes de la hora programada para ser recogido. 845-692-7852

PUEBLO DE WARWICK Servicio brindado de lunes a viernes. Horario de operación: 8:30am a 5:30pm (l–v), 9:00am-4:00pm (s–d) Se aceptan reservaciones de lunes a viernes 9:00am a 1:00pm. Tarifa común: $1.00 ida • Los niños de menos de 5 años viajan gratis si están acompañados por un adulto • Ciudadanos mayores/discapacitados y titulares de tarjetas Medicare: 50¢ ida Se solicita que los pasajeros que piden un autobús ADA accesible lo pidan al menos 24 horas de la partida. 845-986-2877

Cada año el uso de la transportación publica en U.S. ahorra 1.4 billones de galones de gasolina, represen- tando 4 millones de galones de gasolina por día.

Asociación Americana de Transportación publica

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CÓMO LEER EL HORARIO DE AUTOBÚS

Si bien los horarios de autobús pueden parecer diferentes, los elementos básicos de un horario y la planeación de su viaje son similares entre un operador de autobús y otro. Como ejemplo de cómo leer un horario usaremos el horario de Coach USA/ShortLine Orange County-ciudad de Nueva York.

La cubierta del horario tiene este aspecto. La información incluye :

1 los números de las rutas,

2 los lugares servidos,

3 información de contacto del operador, 1 4 y la fecha de entrada en vigencia del horario.

2 2

3

3

4

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Al abrir el horario verá esto. No se muestra todo el horario aquí, sino sólo una pequeña sección se brinda como un ejemplo de cómo leer un horario.

Como ejemplo, si viaja de Newburgh Terminal a Woodbury Common (Bus Shelter) un lunes, llegando alrededor del mediodía, así debería leer el horario y planificar su viaje:

1 Primero asegúrese de estar leyendo el horario correcto. En la parte superior del horario aparecen la dirección del viaje y los días de operación. Asegúrese de estar leyendo el lado “Orange County & Rockland County To New York Service” del horario (Tabla 2).

2 Busque “Newburgh (Terminal–Park & Ride, Rt. 17K)” y

3 Woodbury Common, NY (Bus Shelter) del lado izquierdo del horario.

4 Mire a lo largo de la linea de Woodbury Common, NY y busque el horario más cercano a la hora que quiere llegar allí (12 del mediodía). La hora que aparece en el horario es 12:06 p.m.– ¡bastante cerca!

5 Ahora suba leyendo por esta columna hasta encontrar la fila de Newburgh, NY y encontrará la hora que sale el autobús de Newburgh para llegar a Woodbury Common. La hora que aparece es 11:30 a.m.

6 Planee estar en esta parada al menos 5 a 10 minutos antes de la hora de partida que aparece en el horario. Usted debería estar esperando en la parada a las 11:20 a.m.

Planee su viaje según la hora que quiere partir y la hora que necesita llegar a su destino. Sólo asegúrese de leer el horario correcto, ¡y estará en camino!

1

5

4

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SERVICIO DE TRENES DE PASAJEROS

MTA METRO-NORTH RAILROAD Orange County está servido por la línea Port Jervis del ferrocar- ril MTA Metro-North a través de un contrato de servicio con New Jersey Transit (NJT) y por la línea Hudson de Metro-North en el lado Este del río. El servicio de la línea Port Jervis corre actualmente de siete estaciones en Orange County a Hoboken y Secaucus Transfer Station (así como otras paradas en estaciones de tren en Nueva Jersey). Desde la nueva estación en Secaucus, los pasajeros podrán hacer conexiones con otros servicios de New Jersey Transit a NY Penn Station en el centro de Manhattan (o a otros servicios de NJT, incluyendo una conexión con el servicio Amtrak a Newark Penn Station). Los pasajeros de la línea Port Jervis pueden hacer una conexión también con el servicio Port Authority Trans-Hudson (PATH) o el servicio de transbordador NY Waterway en Hoboken para acceder al bajo Manhattan. La línea Pascack Valley del lado Oeste del río Hudson tam- bién brinda servicio a Manhattan por Hoboken o Secaucus. Algunos residentes de Orange County acceden a este servicio en Spring Valley Station en Rockland County. El servicio de la línea Hudson de Metro-North opera entre Poughkeepsie y Grand Central Terminal del lado este del centro de Manhattan. La estación principal de la línea Hudson para la mayoría de los residentes de Orange County se encuentra en Beacon, justo cruzando el puente Newburgh Beacon. La estación es fácilmente accesible también por transbordador en el período pico desde la costa de Newburgh y por el servicio de autobús punto a punto desde el predio Park & Ride en la Ruta 17K (el estacionamiento es gratis en ambos lugares). El servicio de la línea Hudson es más frecuente y más directo al centro comparado con la línea Port Jervis. [Se puede acceder fácilmente también a las estaciones Peekskill o Croton-Harmon también por el puente Bear Mountain.] Servicio regular al aeropuerto: El Newburgh Beacon Shuttle también brinda un enlace de tránsito directo entre la estación de la línea Hudson en Beacon con la terminal de pasajeros en Stewart International Airport.

¿QUÉ LÍNEA DE TRENES DEBO TOMAR? Después de leer acerca del servicio de la línea Hudson de Metro-North y el servicio de la línea Port Jervis, tal vez se pregunte qué línea de trenes debería tomar para la ciudad de Nueva York. Eso podría depender de dónde piensa ir en Manhattan. Si va al centro o a lado Este de Manhattan, podría tener sentido tomar la línea Hudson. Si va al lado Oeste, al bajo Manhattan o al distrito financiero, podría tener sentido usar la línea Port Jervis. Times Herald-Record Times

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PASSENGER RAIL SERVICE CONTINUED

¿PUEDO LLEVAR MI BICICLETA EN EL TREN? Si, siempre que tenga un Permiso para Acceso en Bicicleta válido. Visite www.mta.info o llame a 800-METRO-INFO (1-800-638-7646) para obtener una solicitud para un Permiso para Acceso en Bicicleta y para más información.

¿DÓNDE ME PUEDO ESTACIONAR PARA TOMAR EL TREN? Hay un estacionamiento diario disponible en todas las estaciones de tren de pasajeros de Metro-North / New Jersey Rail Transit en la línea Port Jervis. Cada estación de tren en el país tiene estacionamiento disponible (por una tarifa los días de semana, gratis en dias feriados y fines de semana). Las estaciones están ubicadas en: Harriman, Salisbury Mills/Cornwall, Campbell Hall, Middletown, Otisville y Port Jervis. Hay también un estaciona- miento diario sumamente limitado en días de semana en Beacon en la línea Hudson. La mayoría de estas estaciones se han ampliado recientemente y han sido mejoradas gracias a los esfuerzos de MTA Metro- North. Algunos servicios de transporte de conexión están disponibles en estas estaciones. Para información adicional, visite www.mta.info/mnr. Para más información: 800-METRO-INFO (1-800-638-7646) www.mta.info La información de trenes de pasajeros de Metro-North puede ser obtenido en español en www.mta.info. www.mta.info La ubicación de las estaciones se muestra en el mapa adjunto con esta guía.

AMTRAK No hay ningún servicio de pasajeros de Amtrak en Orange County. La línea Amtrak más cercana corre a lo largo del lado Este del río Hudson entre la ciudad de Nueva York y Albany, y al Oeste hacia Buffalo o al norte hacia Montreal. Las paradas de Amtrak están ubicadas en Poughkeepsie y Croton-Harmon. Las conexiones de Amtrak también pueden hacerse tomando la línea Port Jervis a la estación Newark Penn mediante transferencia en la estación Secaucus. El servicio de alta velocidad de Amtrak Acela tiene paradas en la estación Newark Penn así como los servicios estándar de Amtrak Metroliner. 800-USA-RAIL (800-872-7245) www.Amtrak.com

TRANSBORDADOR DE NEWBURGH-BEACON El servicio de transbordador entre Newburgh

y Beacon se reanudó en 2005, cuarenta y 84

9W dos años luego de que se interrumpió Hudson Beacon 32 River como resultado de la inauguración del Tome un tren Newburgh de Metro-North FERRY puente Newburgh-Beacon. Está operado en Beacon Tome el ferry 10-MINUTE TRIP por NY Waterway bajo contrato con en Newburgh Al sur hacia (estacionamiento gratis) la ciudad Metro-North, usando fondos de NYSDOT. En 2007 el servicio de de Nueva York trasbordador tuvo 330 pasajeros diarios como promedio. Hay estacionamiento gratuito disponible en Newburgh para los pasajeros regulares del transbordador. 800-METRO-INFO (800-638-7646) www.mta.info/mnr/html/raillink/new- burghferry

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OTHER SERVICES

STEWART INTERNATIONAL AIRPORT El servicio aéreo de pasajeros está disponible en Orange County en Stewart International Airport, que a partir de 2007 está operado por la Autoridad

Portuaria de Nueva York y Nueva Jersey. Stewart Herald-Record Times International Airport está ubicado justo al Sureste del cruce de Interstate 84 e Interstate 87 (NYS Thruway). Los vehículos acceden al aeropuerto por NY Route 207 y el nuevo acceso directo de Interstate 84 por la salida 5A. Hay un servicio de aeropuerto punto a punto que conecta tanto con la estación de trenes de pasajeros Metro-North en Beacon como el centro Park & Ride de Newburgh. Puede obtenerse información detallada en www.panynj.gov o llamando a 845-564-7200.

PREDIOS PARK & RIDE DE ORANGE COUNTY En su concepto más básico, un “predio Park & Ride” es un lugar donde usted puede estacionar un coche a fin de hacer otro viaje de transporte. En Orange County hay dos sistemas formales de predios Park & Ride cuyos dueños los mantienen y promueven como lugares para estacionar coches a fin de hacer conexiones con servicios de tránsito. Uno es el sistema de la estación de trenes Metro-North que se mencionó previamente. El otro sistema está mantenido por los esfuerzos cooperativos de una o más entidades públicas y privadas que son sus dueños, incluyendo: New York State, Orange County, Coach USA/ShortLine y municipalidades locales. Los principales servicios de tránsito de conexión en estos predios Park & Ride son para servicios de autobús regulares, regionales y locales. Hay once predios en este sistema, con tamaños que van de 1100 espacios de estacionamiento con refugios y otras comodidades a predios de estacionamiento pequeños sin comodidades. Las ubicaciones de estos terrenos se muestran en el mapa adjunto con esta guía. Todo el estacionamiento es gratuito en estos terrenos, con la excepción del terreno Park & Ride municipal del pueblo de Greenwood Lake. 845-291-3442 www.transitorange.info

¿Está visitando Orange County? Para información sobre atracciones y hospedaje, visite www.orangetourism.org o llame al 845-615-3860.

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AYUDA DE TRANSPORTE para viajeros regulares de Orange County ¿LISTO PARA PLANEAR UN VIAJE? ES TAN FÁCIL COMO TRIPS 123 Loa viajeros en NY, NJ y CT ahora tienen acceso a un sistema de información para viajeros que les brinda ayuda para la planeación de transportes y viajes. El sistema Trips 123 ofrece actualmente dos servicios GRATUITOS para brindar información de tráfico y transporte al público: Traveler Information Center (Centro de Información para el Viajero) y TransitAdvisor. www.trips123.com

NJ TRANSIT’S TRIP PLANNER Para viajeros que usan la línea Port Jervis o la línea Pascack Valley Line, el Planeador de Viajes de NJ Transit es otra herramienta muy útil. Visite www.njtransit.com y haga clic en Trip Planner en la página de inicio. Las instrucciones son fáciles de seguir y el Planificador de Viajes presentará un itinerario con hasta tres opciones de viaje. www.njtransit.com

WWW.NYRIDES.COM Puede encontrar información acerca de las opciones de Hudson Valley Mass Transit en un portal integral: www.nyrides.com. Este sitio fácil de navegar brinda enlaces con operadores de autobús, tren y transbor- dador en todo el valle del Hudson, así como información acerca de predios Park & Ride, y camionetas y coches compartidos. www.nyrides.com

¿Está planeando un viaje de compras a Woodbury Common? ¿Sabía que el sábado y el domingo hay un trolebús que lo llevará de la estación de trenes Harriman a Woodbury Common? Hay un viaje a la mañana y otro a la tarde: Para más detalles, visite www.mta.info/mnr/html/getaways/ outbound_woodbury_commons

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AYUDA DE TRANSPORTE CONTINUED para viajeros regulares y empleadores de Orange County METROPOOL—UNA MISIÓN EN MOVIMIENTO Durante más de 25 años, MetroPool, una corporación privada sin fines de lucro, ha estado promoviendo alternativas a conducir solo en el valle del Hudson. Con el apoyo del Departamento de Transporte del Estado de Nueva York (NYSDOT), MetroPool trabaja en los condados de Orange, Ulster, Dutchess, Putnam, Rockland y Westchester para brindar una gama de servicios y programas a viajeros regulares y empleadores. Considere algunas de las sobresalientes opciones y beneficios disponibles para usted a través de MetroPool...

PROGRAMA PARA COMPARTIR CAMIONETAS EASY STREET® NY Easy Street® NY es un programa sin fines de lucro patrocinado por NYSDOT y administrado por MetroPool. Por una tarifa mensual fija, grupos de seis a quince viajeros comparten el viaje del hogar o un predio Park & Ride ubicado central- mente. La tarifa mensual incluye la camioneta, el combustible, el mantenimiento y la asistencia en el camino las 24 horas del día. MetroPool trabaja con los viajeros regulares para identificar camionetas compartidas existentes o formar nuevas. www.easystreetny.com

NURIDE NuRide es la primera red nacional en línea basada en incentivos para combinar viajes. A través de NuRide Network® los viajeros regulares acuerdan viajes com- partidos y ganan premios por cada viaje confirmado. La inscripción es rápida, fácil y gratuita. En la región del valle del Hudson, NuRide está patrocinado por NYS- DOT y administrado por MetroPool. www.nuride.com

BENEFICIO IMPOSITIVO PARA VIAJEROS REGULARES La ley impositiva federal permite ahorros impositivos sustanciales para viajeros regulares que van al trabajo en autobús, tren, trasbordador o camioneta compar- tida. Un empleador arregla un programa (MetroPool puede ayudar en esto) que permite a un empleado apartar $115* al mes de su salario antes de impuestos para pagar por tarifas de tránsito, ferry o camioneta compartida. Un empleado podrá también apartar $220* para estacionamiento calificado. Los ahorros pueden ser más de $425 al año, sólo por viajar al trabajo. *Monto libre de impuestos a enero de 2008, modificado anualmente por ajuste de costo de vida.

Para más información llame a MetroPool al 800-FIND-RIDE o visite www.metropool.com.

En el año 2006, Los americanos hicieron 10.1 billones de viajes en transportación publica— El mas alto numero en los últimos 49 años.

Asociación Americana de Transportación publica

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Todos los horarios para servicios de tránsito locales, regulares y regionales están disponibles en Internet según se señala en esta guía. Los operadores de transporte acostumbran tener horarios impresos para sus servicios y algunos servicios de conexión disponibles en las principales estaciones de parada o lugares de terminales. A fin de ayudar a hacer que los horarios impresos estén más disponibles para las personas, Orange County mantiene carteles con horarios de servicios de transporte dentro del condado y de algunos servicios fuera del condado. Estos carteles están ubicados en Orange County Government Center (Goshen), Departamento de Planeación de Orange County–1887 Building (Goshen) y las tres oficinas del Departamento de Automotores de Orange County en las ciudades de Newburgh, Middletown y Port Jervis. Visite o llame al personal de transporte del Departamento de Planeación de Orange County al 845-615-3850 para otros lugares de información de transporte o visite el sitio Web de Transit Orange en: www.transitorange.info. MP-OC-TransitGuideSpan R2 6/4/08 10:43 AM Page 18

Esta guía, enlaces a operadores y horarios, y demás información de tránsito está disponible en el sitio Web de Transit Orange: www.transitorange.info

Habla Español? Para una edición en idioma español de esta guía, por favor visite: www.transitorange.info.

En y Alrededor de Orange County fue producido con fondos del Departamento de Transportación del Estado de Nueva York New York State Department of Transportation Orange County Title VI Plan

Attachment G: Public Involvement Procedures

PUBLIC INVOLVEMENT PROCEDURES

Purpose: To increase public involvement in the transportation planning process that is carried out by the Orange County Transportation Council (OCTC) Executive and Technical Committees. Public participation efforts will be conducted at the OCTC Sub-regional level with the goal of obtaining a balanced view of community interests and to assist as many people as possible in their understanding of transportation issues, projects and services.

FAST Act Requirements: The Fixing America’s Surface Transportation (FAST) Act includes requirements for public participation activities for states and metropolitan planning organizations (MPOs). The regulations require that MPOS provide citizens, affected public agencies, representatives of public transportation agency employees, freight shippers, providers of freight transportation services, private providers of transportation, representatives of users of public transportation, representatives of users of pedestrian walkways and bicycle transportation facilities, representatives of the disabled, and other interested parties with a reasonable opportunity to comment on transportation plans and programs.

The FAST Act also requires states and MPOs — when developing the Regional Transportation Plan and the Transportation Improvement Program (TIP) — to coordinate transportation plans with expected growth, economic development, environmental protection and other related planning activities within our region. Toward this end, this Public Involvement Plan outlines key decision points for consulting with affected local, regional, state and federal agencies and Tribal governments.

Inclusive Public Participation Strategy: Orange County and the Department of Planning undertake proactive outreach to engage members of the LEP and disadvantaged communities including lower income and minority populations to participate in the transportation planning process and provide feedback. For example, proactive public outreach includes engaging community organizations publications, and groups representing minority and LEP communities to reach out to non-English speaking population in the County who are dependent on transit services for their mobility needs and need to be informed about County transportation planning activities in a timely manner.

In assisting its transit operators Orange County staff review the current Title VI Plan, each operator’s LEP obligation, and discuss how each operator is pro-actively reaching out to minority, low-income, and LEP populations residing within their service areas to increase transit awareness and grow ridership. OCTC’s meetings are open to the public and cover all aspects of transportation planning processes including public transportation services. A list of public meetings that occurred over the last three years for OCTC and Orange County Planning is provided in Table 2 of the main Title VI plan document.

General Public Participation Activities: The OCTC Executive and Technical Committees and staff will continue to expand outreach efforts to various individuals and public interest groups in the region.

1. The MPO Public Information mailing list will be maintained by the Orange County Department of Planning and Development and updated regularly by OCTC staff agencies. The OCTC Staff will continue its efforts to identify and include citizens and groups that are traditionally under served by the transportation system.

2. Any person or agency requesting information or expressing an interest in receiving announcements will automatically be added to the list. The individuals and groups on the mailing list will be periodically surveyed to determine their continued interest in the OCTC and its activities.

3. OCTC staff will notify the mailing list and the area media outlets about any public involvement activity 14 calendar days prior to the event. The notice will include date, time, location, and purpose or topic of the meeting. A public comment period will extend for an additional 7 calendar days after the public involvement activity.

4. A synopsis of the written or verbal comments resulting from this notification, and the proposed responses will be prepared by the Orange County Department of Planning and Development and will be available upon request.

5. Documentation and synopsis of all public OCTC staff meetings will be prepared and retained by the Orange County Department of Planning and Development. Copies will be available upon request.

6. Translation services for OCTC meetings in Spanish will be made available on request. Interpreter requests should be made at least 7 days ahead of the meeting. Technical and policy information and data will be available from the two OCTC Staff agencies, the Orange County Department of Planning and Development and the New York State Department of Transportation - Region 8. Data requests of significant size will be made available within a reasonable period of time.

7. Transportation Providers such as Rail-Passenger/Freight, Taxi, Fleets-School Bus/Ambulates, Interstate Bus, Fixed Bus, Dial-a-Bus, Auto Industry, Airplane- Passenger/Freight, Truckers-Freight will be invited and will be part of the OCTC Technical Committee.

Transportation Plan (Long-Range Plan): In addition to the activities discussed under General Public Participation the following procedures apply to the preparation and update of the Transportation Plan.

1. The Transportation Plan will be reviewed and updated if necessary at least every three years . The OCTC staff working with OCTC Technical Committee will have primary responsibility for developing the transportation plan.

2. There will be a minimum of two forums organized and held with the express purpose of discussing current transportation issues and goals and potential actions and recommendations. Notice of the public meetings and relevant support material will be mailed to all those listed on the MPO Public Information mailing list by the Orange County Department of Planning and Development.

- 2 - 3. All significant written or verbal comments and the responses will be summarized and included in the final Transportation Plan.

4. If the final Transportation Plan differs significantly from the one discussed at the open forums an additional public meeting will be held prior to the consideration by the OCTC Executive Committee.

Transportation Improvement Program (TIP): In addition to the activities discussed under General Public Participation the following procedures apply to the preparation and update of the TIP.

1. In the fall, a "call letter" will be sent to municipalities, participating agencies, and interested parties announcing the beginning of the annual TIP update process. This letter will be signed by the Orange County Executive and distributed by the OCTC Staff The call letter will include information on how municipalities and agencies can request a specific transportation project be considered for federal , state, or local funding and information on how to participate in the transportation planning process. In addition, a schedule of the proposed TIP and any other pertinent information will be included in the call letter.

2. The OCTC Staff will review all project proposals received with input from the OCTC Technical Committee. Proposals for projects on the state system will be directed to the New York State Department of Transportation. All rail projects will be referred to Metro- North Railroad Metropolitan Transportation Authority, and any other transit project will be referred to the Orange County Department of Planning and Development for review and comment.

3. A public meeting will be held by the OCTC Staff to discuss the TIP development process, projects on the existing TIP, and proposed project to solicit public input and being considered for addition to the TIP, and air quality conformity analysis for the TIP. Any suggestion for a new project not previously considered by the Technical Committee will be referred to the appropriate agency or transportation provider.

4. After the final TIP and associated air quality conformity statement are approved by the Council, a User Friendly "TIP" document will be distributed to all council members, the technical committee, and a wide variety of transportation agencies and special interest groups as identified on the MPO TIP mailing list. Any person or agency requesting a final TIP will receive a copy and will be placed on the interested party mailing list. A User Friendly TIP document is an abridged version of the TIP. The document will provide its reader a basic overview of the function of a TIP, the highlights of the 5-year program and the TIP financial basis.

5. All Major TIP Amendments (as defined in the OCTC Operating Procedures, Section 7) will be subject to public review prior to OCTC Executive Committee action. Notice of the amendment including project description and impact on the current, approved TIP will be mailed to those listed on the MPO Public Information mailing list. There will be a minimum 30 calendar day comment period for those proposed projects in the seven southern towns (Blooming Grove, Chester, Highlands, Monroe, Tuxedo, Warwick, and

- 3 - Woodbury) which have been designated as part of the severe non-attainment area for the New York Metropolitan Area for Ozone. For projects being proposed in the remaining towns of Orange County, a minimum 15 calendar day comment period will be required before Executive Committee action since northern Orange County has been designated as part of a moderate non-attainment area for ozone with Dutchess and Putnam Counties.

Public Participation at OCTC Executive Committee Meetings: The following procedures will be followed at all OCTC Executive Committee meetings.

1. All persons attending a OCTC Executive Committee meeting, including OCTC members and the general public , will be asked to record their name, address, and the interest or group they represent.

2. The general public will be given the opportunity to speak at each OCTC Executive Committee meeting under the public participation section of the agenda on any item pertinent to the agenda or the transportation planning process. This does not preclude the general public from commenting on any agenda item as it is being discussed, time permitting .

3. The Chairperson shall be the official spokesperson for the Council to inform the public of the work of the transportation planning program, and to maintain good relations with the press and media. Upon request, any Council member can make a public statement or issue a press release on behalf of their organization. Any public statement issued on behalf of the OCTC must receive prior approval by the Council.

Review Period for Changes in Public Participation Process:

1. The general public will have 45 calendar days to review and comment on these OCTC Public Participation Procedures through a public notice and direct mailing of the existing OCTC Public Information mailing list. Comments from the public will be documented and acted upon as appropriate with the concurrence of the OCTC voting members.

2. There will be a periodic review of the OCTC Public Participation Procedures to address changes that may, from time to time, occur.

3. All subsequent changes to the Public Participation Procedures will follow the same 45 calendar day public review process noted above.

- 4 - Orange County Title VI Plan

Attachment H1: Transit Basemap

MUD MILLS RD AMY LN

INGRASSIA RD Orange County Transit Basemap /" 0# PINTO RD ¨¦§84 ¯

WATKINS AVE WISNER AVE

LAKE AVE BALLARD RD New York CRYSTAL RUN RD E MAIN ST

GENUNG ST 52 MT JOY RD RQ Orange County FAIRFAX AVE 17 HILL RD WEBB RD ¨¦§ 9W SCHUTT RD CRAWFORD Newburgh Dial-A-Bus 10 POCATELLO RD BIRCH DR AIRPORT RD HIGH BARNEY RD 302 VILLAGE OF WALDEN SMITH RD RQ NEWBURGH UHLIG RD MCVEIGH RD 0# Montgomery-Crawford Dial-A-Bus

WOOD RD VILLAGE OF MONTGOMERY 0# MONTGOMERY Inset 1 Inset 1

209 Wallkill Dial-A-Bus /" 01 VILLAGE OF MAYBROOK VILLAGE OF OTISVILLE RQ207 Newburgh Beacon Bus Middletown Transit/" 0# NEW WINDSOR MOUNT HOPE CORNWALL DEERPARK HAMPTONBURGH MIDDLETOWN WASHINGTONVILLE Goshen-Chester Dial-A-Bus CORNWALL ¨¦§84 BLOOMING GROVE Source: Orange County Port Jervis Dial-A-Bus 0# ¨¦§87 WAWAYANDA Highlands Dial-A-Bus Planning and GIS data. GREENVILLE 17 VILLAGE OF SOUTH BLOOMING GROVE 0# GOSHEN ¨¦§ HIGHLANDS 0# VILLAGE OF CHESTER Village of Kiryas Joel RQ284 MINISINK VILLAGE OF FLORIDA " / WOODBURY CHESTER 016 Legend 0# Inset 2 VILLAGE OF UNIONVILLE Monroe Dial-A-Bus Fixed Route Operations Facilities Warwick Dial-A-Bus WARWICK Inset 2 TIMBER TRL Newburgh Beacon Dial-A-Bus RIDGE RD 0# 0# 87 Middletown ¨¦§ VILLAGE OF WARWICK ACRES RD Village of Kiryas Joel Fixed Route QR17A ABRAMS RD /" HIGH ST /"17 MainLine ¨¦§ TUXEDO VALLEY RD Commuter Rail VILLAGE OF GREENWOOD LAKE BULL MILL RD

DUG RD IVY LN 016 Interstate VILLAGE OF TUXEDO PARK Commuter Routes MINE RD 6 0# RIVER RD RING RD 01 Coach USA/Shortline Federal Highway Monroe Bus State Route SCHOOL RD RYE HILL RD Monsey Trails Dial-A-Bus Service Area 0 1 2 4 6 8 Rivers and Lakes Miles

Orange County Title VI Plan

Attachment H2: Minority Population by Census Tracts with Bus Routes

MOUNT HOPE Orange County Minority Population ¯

WALLKILL

by Census Tracts with Bus Routes New York MIDDLETOWN

Orange County RQ52 CRAWFORD 109W GOSHEN WAWAYANDA RQ302 VILLAGE OF WALDEN NEWBURGH

VILLAGE OF MONTGOMERY Inset 1 MONTGOMERY Inset 1

01209 VILLAGE OF MAYBROOK VILLAGE OF OTISVILLE RQ207 NEW WINDSOR MOUNT HOPE CORNWALL DEERPARK HAMPTONBURGH MIDDLETOWN Minority population in Orange County WASHINGTONVILLE accounted for 26.5% of the CORNWALL total population in 2016. ¨¦§84 BLOOMING GROVE ¨¦§87 WAWAYANDA Source: U.S. Census Bureau, GREENVILLE 17 VILLAGE OF SOUTH BLOOMING GROVE GOSHEN ¨¦§ HIGHLANDS 2012-2016 5-Year American VILLAGE OF CHESTER Community Survey RQ284 MINISINK VILLAGE OF FLORIDA WOODBURY CHESTER 016 Minority Population Percent of Total Population VILLAGE OF UNIONVILLE Legend by Census Tract SOUTH BLOOMING GROVE Inset 2 < 10% WARWICK Fixed Route Inset 2 10% - 20% Newburgh Beacon VILLAGE OF WARWICK BLOOMING GROVE Middletown 20% - 30% QR17A TUXEDO Village of Kiryas Joel VILLAGE OF GREENWOOD LAKE 30% - 50% MainLine VILLAGE OF TUXEDO PARK WOODBURY > 50% Commuter Rail Commuter Routes KIRYAS JOEL Coach USA/Shortline Interstate Monroe Bus Federal Highway

Monsey Trails State Route MONROE 0 1.25 2.5 5 7.5 10 Rivers and Lakes Miles

Orange County Title VI Plan

Attachment H3: Minority Population by Census Tracts with Transit Service

Orange County Minority Population ¯ WALLKILL

by Census Tracts with Transit Services New York

MIDDLETOWN

Orange County RQ52 CRAWFORD 109W RQ302 VILLAGE OF WALDEN NEWBURGH

VILLAGE OF MONTGOMERY Inset 1 MONTGOMERY Inset 1 01209 VILLAGE OF MAYBROOK VILLAGE OF OTISVILLE RQ207 NEW WINDSOR MOUNT HOPE CORNWALL DEERPARK HAMPTONBURGH MIDDLETOWN Minority population in Orange County WASHINGTONVILLE accounted for 26.5% of the CORNWALL total population in 2016. ¨¦§84 BLOOMING GROVE ¨¦§87 WAWAYANDA Source: U.S. Census Bureau, GREENVILLE 17 VILLAGE OF SOUTH BLOOMING GROVE GOSHEN ¨¦§ HIGHLANDS 2012-2016 5-Year American VILLAGE OF CHESTER Community Survey RQ284 MINISINK VILLAGE OF FLORIDA WOODBURY CHESTER 016 Minority Population Percent of Total Population Legend VILLAGE OF UNIONVILLE by Census Tract Inset 2 < 10% WARWICK Fixed Route Inset 2 10% - 20% Newburgh Beacon VILLAGE OF WARWICK WOODBURY Dial-a-Bus Service Areas 17A

Middletown 20% - 30% !! ! QR ! !

! Goshen-Chester TUXEDO

Village of Kiryas Joel !! VILLAGE OF GREENWOOD LAKE

! KIRYAS JOEL 30% - 50% ! !

! Highland

!!

MainLine ! ! ! VILLAGE OF TUXEDO PARK

! Monroe

> 50% !! ! ! !

! Montgomery-Crawford

Commuter Rail !! ! Commuter Routes ! !

! New Windsor-Cornwall

!! MONROE

Coach USA/Shortline Interstate ! ! !

! Newburgh

!! ! Monroe Bus Federal Highway ! !

! Port Jervis

!! ! Monsey Trails State Route ! !

! Wallkill

!!

! 0 1.25 2.5 5 7.5 10 HARRIMAN ! !

Rivers and Lakes ! Warwick Miles

Orange County Title VI Plan

Attachment H4: Minority Population as a Percentage of Total Population

Orange County Minority Population ¯ WALLKILL

by Census Tracts with Transit Services New York

MIDDLETOWN

Orange County RQ52 CRAWFORD 109W RQ302 VILLAGE OF WALDEN NEWBURGH

VILLAGE OF MONTGOMERY Inset 1 MONTGOMERY Inset 1 01209 VILLAGE OF MAYBROOK VILLAGE OF OTISVILLE RQ207 NEW WINDSOR MOUNT HOPE CORNWALL DEERPARK HAMPTONBURGH MIDDLETOWN Minority population in Orange County WASHINGTONVILLE accounted for 26.5% of the CORNWALL total population in 2016. ¨¦§84 BLOOMING GROVE ¨¦§87 WAWAYANDA Source: U.S. Census Bureau, GREENVILLE 17 VILLAGE OF SOUTH BLOOMING GROVE GOSHEN ¨¦§ HIGHLANDS 2012-2016 5-Year American VILLAGE OF CHESTER Community Survey RQ284 MINISINK VILLAGE OF FLORIDA WOODBURY CHESTER 016 Legend VILLAGE OF UNIONVILLE Inset 2 WARWICK Fixed Route Inset 2

Newburgh Beacon VILLAGE OF WARWICK WOODBURY Middletown Minority Population QR17A TUXEDO Village of Kiryas Joel VILLAGE OF GREENWOOD LAKE At or Above County Average KIRYAS JOEL MainLine Below County Average VILLAGE OF TUXEDO PARK

Commuter Routes Commuter Rail Coach USA/Shortline Interstate MONROE Monroe Bus Federal Highway Monsey Trails State Route 0 1.25 2.5 5 7.5 10 HARRIMAN Rivers and Lakes Miles

Orange County Title VI Plan

Attachment H5: Population by Census Tracts Living Below Poverty Level

Orange County Population by Census ¯ WALLKILL

Tracts Living Below Poverty Level New York

MIDDLETOWN

Orange County RQ52 CRAWFORD 109W RQ302 VILLAGE OF WALDEN NEWBURGH

VILLAGE OF MONTGOMERY Inset 1 MONTGOMERY Inset 1 01209 VILLAGE OF MAYBROOK VILLAGE OF OTISVILLE RQ207 NEW WINDSOR MOUNT HOPE CORNWALL DEERPARK HAMPTONBURGH In 2016, 12.6% of the total population in MIDDLETOWN WASHINGTONVILLE Orange County had annual income below CORNWALL the poverty level. ¨¦§84 BLOOMING GROVE ¨¦§87 WAWAYANDA Source: U.S. Census Bureau, GREENVILLE 17 VILLAGE OF SOUTH BLOOMING GROVE GOSHEN ¨¦§ HIGHLANDS 2012-2016 5-Year American VILLAGE OF CHESTER Community Survey RQ284 MINISINK VILLAGE OF FLORIDA WOODBURY CHESTER 016 Legend VILLAGE OF UNIONVILLE Inset 2 WARWICK Fixed Route Inset 2

Newburgh Beacon Share of Population VILLAGE OF WARWICK WOODBURY Middletown Living Below Poverty Level QR17A TUXEDO Village of Kiryas Joel VILLAGE OF GREENWOOD LAKE Below County Average KIRYAS JOEL

MainLine VILLAGE OF TUXEDO PARK At or Above County Average

Commuter Routes Commuter Rail Coach USA/Shortline Interstate MONROE Monroe Bus Federal Highway Monsey Trails State Route 0 1.25 2.5 5 7.5 10 HARRIMAN Rivers and Lakes Miles

Orange County Title VI Plan

Attachment J1: Fixed Transit Bus Roster

PART III. TRANSIT BUS VEHICLE ROSTER AND REPLACEMENT SCHEDULE Date Roster Updated - 3/11/2015 Name and Telephone Number of Person Completing Roster - Rob Parrington 845-615-3852 Name of Applicant - County of Orange All vehicles listed are titled to the County of Orange Name of Transit Operator - Orange County Public Transportation System For any buses purchased with Federal Section 5307, 5309, or 5311 funds the funding was 80% Federal, 10% State, 10% Local Statistics as of dates noted For any buses purchased with Federal ARRA funds the funding was 100% Federal

Date Chassis Serial Condition Date Official County Chassis Delivered Original Number Type Reported Date Date Source StateLocal VehicleUseful Year State Lessee Fleet Vehicle Model License Inventory Operator's Serial to Original Purchase of Bus of WC Fuel By Condition Mileage of Funds Funds Placed in Life Replacement NYSDOT Contract Federal County (Operator) Size Make Year Number Tag No. ID No. Number Operator Price Replaced Service Seats Seats Type Operator Reported Mileage Recorded Funds Used? Source Service Due PIN Number Grant No. Proj. No. Hudson Transit Lines 29 Gillig 2007 51484BA C1666 70491 15GCB211571112586 03/26/07 $301,665 n/a - addition to fleet FR 36 2 D Excellent 03/26/07 555,239 02/20/18 Sec. 5307 Yes Oper. 03/26/07 12 years 2019 8792.49.403 C003693 NY-90-X512 4 Leisure Lane Gillig 2007 51485BA C2027 70492 15GCB211771112587 03/26/07 $301,665 n/a - addition to fleet FR 36 2 D Excellent 03/26/07 545,467 02/20/18 Sec. 5307 Yes Oper. 03/26/07 12 years 2019 8792.49.403 C003693 NY-90-X512 Mahwah, NJ 07430 MCI D4500 2005 39313BA C0349 70401 1M8PDMPA85P056535 01/28/05 $441,503 n/a - addition to fleet FR 55 2 D Excellent 02/28/06 860,355 02/20/18 SDF Yes Oper. 01/28/05 12 years 2017 8TR4.01.001 K006576 n/a 110/0481/8115 MCI D4500 2005 39314BA C0350 70402 1M8PDMPAX5P056536 01/28/05 $441,503 n/a - addition to fleet FR 55 2 D Excellent 02/28/06 780,757 02/20/18 SDF Yes Oper. 01/28/05 12 years 2017 8TR4.01.001 K006576 n/a 110/0481/8115 MCI D4500 2005 39316BA C0351 70403 1M8PDMPA15P056537 01/28/05 $441,503 n/a - addition to fleet FR 55 2 D Excellent 02/28/06 795,302 02/20/18 SDF Yes Oper. 01/28/05 12 years 2017 8TR4.01.001 K006576 n/a 110/0481/8115 MCI D4500 2005 47330BA C0940 70404 1M8PDMPA66P057037 12/19/05 $422,167 n/a - addition to fleet FR 55 2 D Excellent 02/28/06 881,113 02/20/18 Sec. 5309 Yes Oper. 12/19/05 12 years 2017 8TR0.29.00 K006576 NY-03-0423 MCI D4500 2005 47331BA C0941 70405 1M8PDMPA86P057038 12/19/05 $422,167 n/a - addition to fleet FR 55 2 D Excellent 02/28/06 865,605 02/20/18 Sec. 5309 Yes Oper. 12/19/05 12 years 2017 8TR0.29.00 K006576 NY-03-0423 MCI D4500 2008 51502BA 70406 1M8PDMHA48P057989 07/15/07 $490,150 n/a - addition to fleet FR 55 2 D Excellent 07/15/07 642,434 02/20/18 Sec. 5309 Yes Oper. 07/15/07 12 years 2019 8TRO.29.00 K006576 NY-03-0432 MCI D4500 2008 51500BA 70407 1M8PDMHA08P057990 07/15/07 $490,150 n/a - addition to fleet FR 55 2 D Excellent 07/15/07 580,879 02/20/18 Sec. 5309 Yes Oper. 07/15/07 12 years 2019 8TRO.29.00 K006576 NY-03-0432 MCI D4500 2008 55081BA 70409 1M8PDMHA28P057992 07/15/07 $490,150 n/a - addition to fleet FR 55 2 D Excellent 07/15/07 726,525 02/20/18 Sec. 5309 Yes Oper. 07/15/07 12 years 2019 8TRO.29.00 K006576 NY-03-0432 MCI D4500 2008 51501BA 70410 1M8PDMHA28P057993 07/15/07 $490,150 n/a - addition to fleet FR 55 2 D Excellent 07/15/07 633,822 02/20/18 Sec. 5309 Yes Oper. 07/15/07 12 years 2019 8TRO.29.00 K006576 NY-03-0432 MCI D4500 2008 55102BA 70411 1M8PDMHA28P057994 07/15/07 $490,150 n/a - addition to fleet FR 55 2 D Excellent 07/15/07 643,506 02/20/18 Sec. 5307 Yes Oper. 07/15/07 12 years 2019 K006576 NY-90-X561 MCI D4500 2008 55086BA 70412 1M8PDMHA28P057995 07/15/07 $490,150 n/a - addition to fleet FR 55 2 D Excellent 07/15/07 710,722 02/20/18 Sec. 5307 Yes Oper. 07/15/07 12 years 2019 K006576 NY-90-X561 MCI D4500 2008 55083BA 70413 1M8PDMHA28P057996 07/15/07 $490,150 n/a - addition to fleet FR 55 2 D Excellent 07/15/07 736,177 02/20/18 Sec. 5307 Yes Oper. 07/15/07 12 years 2019 K006576 NY-90-X561 MCI D4500 2008 51503BA 70414 1M8PDMHA28P057997 07/15/07 $490,150 n/a - addition to fleet FR 55 2 D Excellent 07/15/07 790,994 02/20/18 Sec. 5307 Yes Oper. 07/15/07 12 years 2019 K006576 NY-90-X561 MCI D4500 2008 55082BA 70416 1M8PDMHA28P057999 07/15/07 $490,150 n/a - addition to fleet FR 55 2 D Excellent 07/15/07 717,755 02/20/18 Sec. 5307 Yes Oper. 07/15/07 12 years 2019 K006576 NY-90-X561 MCI D4500 2008 51505BA 70417 1M8PDMHA28P058100 07/15/07 $490,150 n/a - addition to fleet FR 55 2 D Excellent 07/15/07 625,302 02/20/18 Sec. 5307 Yes Oper. 07/15/07 12 years 2019 K006576 NY-90-X561 MCI D4500 2008 51504BA 70418 1M8PDMHA28P058101 07/15/07 $490,150 n/a - addition to fleet FR 55 2 D Excellent 07/15/07 781,161 02/20/18 Sec. 5307 Yes Oper. 07/15/07 12 years 2019 K006576 NY-90-X561 MCI D4500 2008 55088BA 70419 1M8PDMHA28P058102 07/15/07 $490,150 n/a - addition to fleet FR 55 2 D Excellent 07/15/07 761,441 02/20/18 Sec. 5307 Yes Oper. 07/15/07 12 years 2019 K006576 NY-90-X561 MCI D4500 2008 55100BA 70420 1M8PDMHA28P058103 07/15/07 $490,150 n/a - addition to fleet FR 55 2 D Excellent 07/15/07 689,925 02/20/18 Sec. 5307 Yes Oper. 07/15/07 12 years 2019 K006576 NY-90-X561 MCI D4500 2008 55101BA 70421 1M8PDMHA28P058104 07/15/07 $490,150 n/a - addition to fleet FR 55 2 D Excellent 07/15/07 659,728 02/20/18 Sec. 5307 Yes Oper. 07/15/07 12 years 2019 K006576 NY-90-X561 MCI D4500 2008 55084BA 70422 1M8PDMHA28P058105 07/15/07 $490,150 n/a - addition to fleet FR 55 2 D Excellent 07/15/07 790,908 02/20/18 Sec. 5307 Yes Oper. 07/15/07 12 years 2019 K006576 NY-90-X561 MCI D4500 2008 55085BA 70423 1M8PDMHA28P058106 07/15/07 $490,150 n/a - addition to fleet FR 55 2 D Excellent 07/15/07 768,248 02/20/18 SDF Yes n/a 07/15/07 12 years 2019 K006576 n/a MCI D4500 2008 55103BA 70424 1M8PDMHA28P058107 07/15/07 $490,150 n/a - addition to fleet FR 55 2 D Excellent 07/15/07 676,898 02/20/18 SDF Yes n/a 07/15/07 12 years 2019 K006576 n/a MCI D4500 2008 55089BA 70425 1M8PDMHA28P058108 07/15/07 $490,150 n/a - addition to fleet FR 55 2 D Excellent 07/15/07 688,893 02/20/18 SDF Yes n/a 07/15/07 12 years 2019 K006576 n/a MCI D4500 2009 63482BA 70426 1M8PDMHAX9P059098 n/a - addition to fleet FR 659,058 02/20/18 K006576 NY-90-X561 Gillig 2013 24727BB D1062 901 15GGE3018D1092543 6/17/2013 $575,291 1T7KL2B2321110048 FR 28 2 HD Excellent 06/17/13 114,646 02/20/18 ARRA No n/a 06/17/13 12 years 2025 n/a n/a NY-96-X014 CP401 Gillig 2013 24728BB D1063 902 15GGE301XD1092544 6/17/2013 $575,291 1T7KL2B2X21110046 FR 28 2 HD Excellent 06/17/13 127,003 02/20/18 ARRA No n/a 06/17/13 12 years 2025 n/a n/a NY-96-X014 CP401 Gillig 2013 24729BB D1064 903 15GGE3011D1092545 6/17/2013 $575,291 1T7KL2B2121110047 FR 28 2 HD Excellent 06/17/13 101,477 02/20/18 ARRA No n/a 06/17/13 12 years 2025 n/a n/a NY-96-X014 CP401

Kiryas Joel Village 6 Gillig 2013 R37963 D1057 21 15GGE3014D1092538 06/27/13 $575,291 1T7KL2E2631131988 FR 28 2 HD Excellent 06/27/13 40,134 09/17/15 Sec. 5307 Yes Oper. 06/27/13 12 years 2025 8TRO.39.001 K006805 NY-90-X586 &-X593 CP 428 & CP 429 500 Forest Road Gillig 2013 R37964 D1058 22 15GGE3016D1092539 06/27/13 $575,291 1T7KL2E2831131989 FR 28 2 HD Excellent 06/27/13 18,836 09/17/15 Sec. 5307 Yes Oper. 06/27/13 12 years 2025 8TRO.39.001 K006805 NY-90-X593 CP 428 Monroe, NY 10949 Gillig 2013 R37965 D1059 23 15GGE3012D1092540 06/27/13 $575,291 1T7YN2A2671280398 FR 28 2 HD Excellent 06/27/13 28,372 09/17/15 ARRA No n/a 06/27/13 12 years 2025 n/a n/a NY-96-X014 CP401 Gillig 2013 R37966 D1060 24 15GGE3014D1092541 06/27/13 $575,291 1T7YN2A2871280399 FR 28 2 HD Excellent 06/27/13 20,155 09/17/15 ARRA No n/a 06/27/13 12 years 2025 n/a n/a NY-96-X014 CP401 Gillig 2013 R37967 D1061 25 15GGE3016D1092542 06/27/13 $575,291 1T7KL2B2811101358 FR 28 2 HD Excellent 06/27/13 31,390 09/17/15 ARRA No n/a 06/27/13 12 years 2025 n/a n/a NY-96-X014 CP401 Gillig 2013 R37974 D1065 122 15GGE3013D1092546 06/27/13 $575,291 n/a - addition to fleet DFR 28 2 HD Excellent 6/27/2013 9412 9/17/2015 ARRA No n/a 06/27/13 12 years 2025 n/a n/a NY-96-X014 CP401

Monroe Bus Corp. 5 MCI D4500 2005 49269PC C0352 910 1M8PDMPA85P056583 3/23/05 $443,182 n/a - addition to fleet FR 55 2 D Excellent 05/31/12 563,682 05/31/12 SDF Yes n/a 03/23/05 12 years 2017 8TR4.01.001 K006576 n/a 110/0481/8115 4 Quickway Rd, Unit 201 MCI D4500 2008 49453PC 801 1M8PDMHA28P058109 07/15/07 $483,537 n/a - addition to fleet FR 55 2 D Excellent 05/31/12 227,313 05/31/12 SDF Yes n/a 07/15/07 12 years 2019 8TR4.04.00 K006576 n/a Monroe, NY 10950 MCI D4500 2008 49454PC 802 1M8PDMHA28P058110 07/15/07 $483,537 n/a - addition to fleet FR 55 2 D Excellent 05/31/12 318,543 05/31/12 SDF Yes n/a 07/15/07 12 years 2019 8TR4.04.00 K006576 n/a MCI D4500 2008 49455PC 803 1M8PDMHA28P058111 07/15/07 $483,537 n/a - addition to fleet FR 55 2 D Excellent 05/31/12 369,699 05/31/12 SDF Yes n/a 07/15/07 12 years 2019 8TR4.04.00 K006576 n/a MCI D4500 2008 49270PC 804 1M8PDMHA28P058112 07/15/07 $483,537 n/a - addition to fleet FR 55 2 D Excellent 05/31/12 288,780 05/31/12 SDF Yes n/a 07/15/07 12 years 2019 8TR4.04.00 K006576 n/a

Monsey Trails 1 MCI D4500 2008 55333BA 1 1M8PDMHAX8P058113 07/15/07 $483,537 n/a - addition to fleet FR 55 2 D Good 05/30/12 427,880 08/30/15 SDF Yes n/a 07/15/07 12 years 2019 8TR4.04.00 K006576 n/a 8 Washington Avenue Spring Valley, NY 10977

Newburgh Beacon 8 Gillig 2007 AC8702 C1664 211 15GCB211571112588 03/26/07 $303,005 2B1139770P6003222 FR 32 2 D Good 05/30/12 189,643 06/04/12 Sec. 5307 Yes County 3/26/07 12 years 2019 8792.49.403 C003693 NY-90-X512 100 Leprechaun Lane Gillig 2007 AC8703 C1665 215 15GCB211771112589 03/26/07 $303,005 2B1139772P6003223 FR 32 2 D Good 05/30/12 188,187 05/30/12 Sec. 5307 Yes County 3/26/07 12 years 2019 8792.49.403 C003693 NY-90-X512 New Windsor, NY 12553 Gillig 2013 24726BB D1051 217 15GGB3015D1182516 06/21/13 $581,360 n/a - addition to fleet FR 32 2 HD Excellent 6/21/2013 3956 6/21/2013 ARRA No n/a 6/21/13 12 years 2025 n/a n/a NY-96-X014 CP401 Gillig 2013 24725BB D1052 219 15GGB3017D1182517 06/21/13 $581,360 n/a - addition to fleet FR 32 2 HD Excellent 6/21/2013 2958 6/21/2013 ARRA No n/a 6/21/13 12 years 2025 n/a n/a NY-96-X014 CP401 Gillig 2013 AC8704 D1053 221 15GGB3019D1182518 06/21/13 $581,360 n/a - addition to fleet FR 32 2 HD Excellent 6/21/2013 3113 6/21/2013 ARRA No n/a 6/21/13 12 years 2025 n/a n/a NY-96-X014 CP401 Gillig 2013 AC8705 D1054 223 15GGB3010D1182519 06/21/13 $581,360 n/a - addition to fleet FR 32 2 HD Excellent 6/21/2013 3036 6/21/2013 ARRA No n/a 6/21/13 12 years 2025 n/a n/a NY-96-X014 CP401 Gillig 2013 AG8538 D1055 225 15GGB3017D1182520 06/21/13 $581,360 n/a - addition to fleet FR 32 2 HD Excellent 6/21/2013 3036 6/21/2013 ARRA No n/a 6/21/13 12 years 2025 n/a n/a NY-96-X014 CP401 Gillig 2013 AC8706 D1056 227 15GGB3019D1182521 06/21/13 $581,360 n/a - addition to fleet FR 32 2 HD Excellent 6/21/2013 3036 6/21/2013 ARRA No n/a 6/21/13 12 years 2025 n/a n/a NY-96-X014 CP401

Footnotes 49 DR = Demand-Responsive, FR = Fixed-Route, DFR = Deviated Fixed-Route SDF = State Dedicated Funds Orange County Title VI Plan

Attachment J2: Dial-a-Bus Roster

PART III. DIAL-A-BUS VEHICLE ROSTER AND REPLACEMENT SCHEDULE Date Roster Updated - 6/2/2016

Name of Applicant - County of Orange All vehicles listed are titled to the County of Orange Name and Telephone Number of Person Completing Roster - Rob Parrington 845-615-3852 Name of Transit Operator - Orange County Public Transportation System For any buses purchased with Federal Section 5307, 5309, or 5311 funds the funding was 80% Federal, 10% State, 10% Local Statistics as of dates noted For any buses purchased with Federal ARRA funds the funding was 100% Federal

Date Chassis Serial Condition Date Official County Chassis Delivered Original Number Type Reported Date Date Source State Local Vehicle Useful Year State Lessee Fleet Vehicle Model License Inventory Operator Serial to Original Purchase of Bus of WC Fuel By Condition Mileage of Funds Funds Placed in Life Replacement NYSDOT Contract Federal County (Operator) Size Make Year Number Tag No. Bus # Number Operator Price Replaced Service Seats Seats Type Operator Reported Mileage Recorded Funds Used? Source Service Due PIN Number Grant No. Proj. No. Goshen-Chester DAB 2 Ford 2012 R32829 10 IFDFE4FS9CDA67409 09/07/12 $62,874 1FDXE45P36HA25767 DR 12 2 G Very Good 11/24/14 88508 10/05/16 ARRA No N/A 09/07/12 5 years 2017 NY-96-X014 401 44 Police Drive Ford 2015 AH6169 D2853 11 1FDFE4FS2FDA06889 02/05/15 $60,683 1FD4E45P08DB59178 DR 12 2 G Excellent 2/5/15 46028 10/05/16 Sec. 5311 Yes Oper. 02/05/15 5 years 2020 8792.21.303 C003762 496 Goshen, NY 10924

Highlands DAB 1 Ford 2012 R27715 1 1FDFE4FS6CDB09289 09/07/12 $61,158 1FDXE45PX5HB13326 DR 12 2 G Excellent 11/24/14 49,689 10/25/16 ARRA No N/A 09/07/12 5 years 2017 NY-96-X014 401 254 Main Street Highland Falls, NY 10928

Monroe DAB 9 Ford 2008 M47617 C5220 26 1FD4E45P08DB00907 07/16/08 $58,043 1FDXE45FXYGA80467 DR 12 2 D Fair 11/24/14 90,874 10/05/16 Sec. 5307 Yes Oper. 07/16/08 5 years n/a K006805 NY-90-X561 91 Mine Road Ford 2008 M47613 C5217 27 1FD4E45P38DA96061 07/16/08 $58,043 1FDXE45F12HB07000 DR 12 2 D Fair 11/24/14 106,318 10/05/16 Sec. 5307 Yes Oper. 07/16/08 5 years n/a K006805 NY-90-X561 Monroe, NY 10950 Ford 2012 R32487 29 1FDFE4FS3CDB11078 09/07/12 $62,067 1FDXE45P85HB13325 DR 12 2 G Good 11/24/14 53,357 10/05/16 ARRA No N/A 09/07/12 5 years 2017 NY-96-X014 401 Ford 2013 R41528 D1247 30 1FDFE4FSXDDA85449 10/03/13 $63,615.35 1FD4E45P78DB00905 DR 12 2 G Good 11/24/14 49,860 10/05/16 ARRA No n/a 10/03/13 5 years 2018 n/a n/a NY-96-X014 CP401 Ford 2013 R41529 D1248 31 1FDFE4FS6DDA85450 10/03/13 $63,615.35 1FD4E45P98DB00906 DR 12 2 G Good 11/24/14 50,596 10/05/16 ARRA No n/a 10/03/13 5 years 2018 n/a n/a NY-96-X014 CP401 Ford 2013 R41527 D1249 32 1FDFE4FS8DDA85451 10/03/13 $63,615.35 1FD4E45P08DB00907 DR 12 2 G Good 11/24/14 49,410 10/05/16 Sec. 5307 Yes Oper. 10/03/13 5 years 2018 8TRO.39.001 K006805 NY-90-X593 CP428 Ford 2013 R41526 D1250 33 1FDFE4FSXDDA85452 10/03/13 $63,615.35 1FD4E45P38DA96061 DR 12 2 G Good 11/24/14 49,008 10/05/16 Sec. 5307 Yes Oper. 10/03/13 5 years 2018 8TRO.39.001 K006805 NY-90-X593 CP428 Ford 2013 R41525 D1251 34 1FDFE4FS1DDA85453 10/03/13 $63,615.35 1FD4E45P18DB00902 DR 12 2 G Good 11/24/14 58,310 10/05/16 Sec. 5307 Yes Oper. 10/03/13 5 years 2018 8TRO.39.001 K006805 NY-90-X593 CP428 Ford 2016 AX3868 D3977 35 1FDFE4FS3GDC10778 $67,013.13 DR 16 2 G Excellent 0 SDF Yes n/a 5 years 2021 8TRO.80.001 K006805 n/a CP501

Montgomery-Crawford 4 Ford 2013 R41530 D1246 3 1FDFE4FS8DDA85448 10/03/13 $61,865 1FDXE45P96HA43366 DR 12 2 G Good 11/24/14 72,713 10/15/16 ARRA No n/a 10/03/13 5 years 2018 n/a n/a NY-96-X014 CP401 DAB Senior Bus Ford 2008 M47608 C5222 4 1FD4E45PX8DB00901 07/16/08 $52,347 1FDXE45F52HB22650 DR 12 2 D Poor 11/24/14 132,964 10/15/16 Sec. 5307 Yes Oper. 07/16/08 5 years n/a K006805 NY-90-X561 110 Bracken Road Ford 2015 AV4823 D2854 1 1FDFE4FS8FDA06878 02/06/15 $58,630 1FD4E45P28DB59179 DR 12 2 G Excellent 02/06/15 46,632 10/15/16 Sec. 5311 Yes Oper. 02/06/15 5 years 2020 8792.21.303 C003762 n/a CP496 Montgomery, NY 12549 Ford 2015 AV4824 D2843 2 1FDFE4FSXFDA06879 02/06/15 $58,630 1FD4E45P98DB59180 DR 12 2 G Excellent 02/06/15 44,962 10/15/16 SDF Yes n/a 02/06/15 5 years 2020 8TRO.80.001 K006805 n/a CP501

Newburgh (Tn) DAB 2 Ford 2013 R42869 D1255 14 1FDEE3FL9DDA89071 11/25/13 $57,255.19 1FD4E45PX8DB00901 DR 8 1 G Good 12/10/14 15,430 09/21/16 ARRA No n/a 11/25/13 5 years 2018 n/a n/a NY-96-X014 CP401 311 Route 32 Ford 2013 R42933 D1254 15 1FDFE4FS1DDA89079 11/25/13 $61,865 1FD4E45P88DB00900 DR 12 2 G Good 12/10/14 18,073 09/21/16 ARRA No n/a 11/25/13 5 years 2018 n/a n/a NY-96-X014 CP401 Newburgh, NY 12550

Port Jervis DAB 3 Ford 2002 L73032 B8442 106 1FDXE45F02HB22653 10/30/02 $47,877 1FDLE40F5VHB95690 DR 12 2 D Poor 11/24/14 103,139 11/24/16 Sec. 5311 Yes Oper. 10/30/02 5 years n/a 8792.18.303 C002462 110/0464/8115 1 Franklin Street Ford 2015 AV5430 D2855 109 1FDFE4FS9FDA06890 02/05/15 $58,630 1FDXE45P56HA25768 DR 12 2 G Excellent 02/05/15 22,742 10/12/16 Sec. 5311 Yes Oper. 02/05/15 5 years 2020 8792.21.303 C003762 n/a CP496 Port Jervis, NY 12771 Ford 2015 AV5431 D2844 110 1FDFE4FS0FDA06891 02/05/15 $58,630 1FD4E45P98DB59177 DR 12 2 G Excellent 02/05/15 25,080 10/12/16 SDF Yes n/a 02/05/15 5 years 2020 8TRO.80.001 K006805 n/a CP501

Wallkill DAB 5 Ford 2012 AC2209 120 1FDFE4S2CDB09287 09/07/12 $60,963 1FDXE45P55HB19101 DR 12 2 G Excellent 09/07/12 102,206 09/17/16 ARRA No N/A 09/07/12 5 years 2017 NY-96-X014 CP401 99 Tower Drive Ford 2012 AC2208 124 1FDFE4S4CDB09288 09/07/12 $60,963 1FDXE45P75HB19102 DR 12 2 G Excellent 09/07/12 101,487 09/17/16 ARRA No N/A 09/07/12 5 years 2017 NY-96-X014 CP401 Middletown, NY 10941 Ford 2013 AC2207 D1252 131 1FDFE4FS8DDA89077 09/17/13 $63,345.75 1FD4E45P38DB00898 DR 12 2 G Excellent 09/17/13 93,238 09/17/16 ARRA No n/a 09/17/13 5 years 2018 n/a n/a NY-96-X014 CP401 Ford 2016 AX3661 D3975 132 1FDFE4FS0GDC13119 $63,170.26 DR 12 2 G Excellent 31,426 09/17/16 SDF Yes n/a 5 years 2021 8TRO.80.001 K006805 n/a CP 501S Ford 2016 AX7851 D4212 134 1FDFE4FS7GDC33173 $63,170.26 DR 12 2 G Excellent 16,563 09/17/16 SDF Yes n/a 5 years 2021 8TRO.80.001 K006805 n/a CP 501S

Warwick DAB 9 Ford 2013 AF9990 D1242 123 1FDFE4FSXDDA79098 09/25/13 $63,615.35 1FDXE45P55HB13329 DR 12 2 G Good 11/24/14 71,880 10/05/16 ARRA No n/a 09/25/13 5 years 2018 n/a n/a NY-96-X014 CP401 132 Kings Highway Ford 2013 R37993 D1243 124 1FDFE4FS1DDA79099 09/25/13 $63,615.35 1FDXE45P35HB13328 DR 12 2 G Good 11/24/14 71,880 10/05/16 ARRA No n/a 09/25/13 5 years 2018 n/a n/a NY-96-X014 CP401 Warwick, NY 10990 Ford 2013 R37994 D1244 125 1FDFE4FS4DDA79100 09/25/13 $63,615.35 1FD4E45P88DB56318 DR 12 2 G Good 11/24/14 60,500 10/05/16 ARRA No n/a 09/25/13 5 years 2018 n/a n/a NY-96-X014 CP401 Ford 2013 R37995 D1245 126 1FDFE4FS6DDA79101 09/25/13 $63,615.35 1FDXE45P76HA25769 DR 12 2 G Good 11/24/14 62,941 10/05/16 ARRA No n/a 09/25/13 5 years 2018 n/a n/a NY-96-X014 CP401 Ford 2015 AV4818 D2856 127 1FDFE4FS2FDA06892 02/06/15 $60,380.30 1FDXE45F92HB70412 DR 12 2 G Excellent 02/06/15 47,157 10/05/16 Sec. 5311 Yes Oper. 02/06/15 5 years 2020 8792.21.303 C003762 n/a CP496 Ford 2015 AV4817 D2857 128 1FDFE4FS4FDA06893 02/06/15 $60,380.30 1FDXE45P16DB37006 DR 12 2 G Excellent 02/06/15 33,690 10/05/16 Sec. 5311 Yes Oper. 02/06/15 5 years 2020 8792.21.303 C003762 n/a CP496 Ford 2015 AV4816 D2845 129 1FDFE4FS6FDA06894 02/06/15 $60,380.30 1FD4E45P58DB00904 DR 12 2 G Excellent 02/06/15 30,357 10/05/16 SDF Yes n/a 02/06/15 5 years 2020 8TRO.80.001 K006805 n/a CP501 Ford 2016 AX3879 D3976 130 1FDFE4FS5GDC10779 $67,013.13 n/a DR 16 2 G Excellent 19,066 10/05/16 SDF Yes n/a 5 years 2021 8TRO.80.001 K006805 n/a CP501 Ford 2016 AX6824 D4252 SUV 1FM5K8D87GGB97700 01/26/16 $31,933.04 1FMFU16515LA65027 DR 7 0 G Excellent 01/26/16 99,257 10/05/16 SDF Yes n/a 5 years 2021 8TRO.80.001 K006805 n/a CP501

ADA (Ride Right) 9 Ford 2015 24519LV D2846 153 1FDFE4FSXFDA06882 01/29/15 $59,784 1FD4E45P58DA96062 DR 10 3 G Excellent 01/29/15 64,136 03/15/18 SDF Yes n/a 01/29/15 5 years 2020 8TRO.80.001 K006805 n/a CP501 263 Route 17K Ford 2015 24520LV D2847 155 1FDFE4FS1FDA06883 01/29/15 $59,784 1FD4E45P78DA96063 DR 10 3 G Excellent 01/29/15 62,989 03/15/18 SDF Yes n/a 01/29/15 5 years 2020 8TRO.80.001 K006805 n/a CP501 Newburgh, NY 12550 Ford 2015 24521LV D2848 157 1FDFE4FS3FDA06884 01/29/15 $59,784 1FD4E45P48DB59135 DR 10 3 G Excellent 01/29/15 66,289 03/15/18 SDF Yes n/a 01/29/15 5 years 2020 8TRO.80.001 K006805 n/a CP501 Ford 2015 24522LV D2849 159 1FDFE4FS5FDA06885 01/29/15 $59,784 1FD4E45PX8DB59155 DR 10 3 G Excellent 01/29/15 62,196 03/15/18 SDF Yes n/a 01/29/15 5 years 2020 8TRO.80.001 K006805 n/a CP501 Ford 2015 24523LV D2850 161 1FDFE4FS7FDA06886 01/29/15 $59,784 1FDFE45P39DA03016 DR 10 3 G Excellent 01/29/15 55,314 03/15/18 SDF Yes n/a 01/29/15 5 years 2020 8TRO.80.001 K006805 n/a CP501 Ford 2015 24524LV D2851 163 1FDFE4FS9FDA06887 01/29/15 $59,784 n/a DR 10 3 G Excellent 01/29/15 46,401 03/15/18 SDF Yes n/a 01/29/15 5 years 2020 8TRO.80.001 K006805 n/a CP501 Ford 2015 24525LV D2852 165 1FDFE4FS0FDA06888 01/29/15 $59,784 n/a DR 10 3 G Excellent 01/29/15 50,401 03/15/18 SDF Yes n/a 01/26/15 5 years 2020 8TRO.80.001 K006805 n/a CP501 Ford 2017 D5377 167 1FDEE3FS6HDC19028 03/09/17 $68,769 n/a DR 10 3 G Excellent 03/09/17 6,325 03/15/18 5307 Yes n/a 03/09/17 5 Years 2022 8TRO.80.001 K006959 n/a CP501,502 & 542 Ford 2017 D5378 169 1FDEE3FS6HDC19029 03/09/17 $68,769 n/a DR 10 3 G Excellent 03/09/17 6,299 03/15/18 5307 Yes n/a 03/09/17 5 years 2022 8TRO.80.001 K006959 n/a CP501, 502 & 542 Footnotes 44 DR = Demand-Responsive, FR = Fixed-Route, DFR = Deviated Fixed-RoOOS = Out of Service D = Diesel PR/UAS = Previously Retired/Used As Spare G = Gas SDF = State Dedicated Funds