Name of the career: Bank Teller
What does a person working in this career do? Pays and receives deposits for consumer and commercial customers, sells cashier’s checks, sells travelers cheques, collects funds for cash items, receives note payments, processes customer request for credit card cash advances, accepts T T & L deposits, accepts Municipal Bond Coupons, redeems U.S. Savings Bonds for deposit or cash.
Why do they do it (purpose of the work)? Provide financial and customer service to bank customers.
Where do they do it? In climate controlled bank and credit union facilities.
What materials do they use when performing work in this work? Currency and coins, paper bank forms, writing instruments.
What tools are used? Tellers must have knowledge of computer and software application, and ten key number pad calculators. They will also learn to operate and maintain currency and coin counters, combination locks, Automated Teller Machine, and drive in banking tools such as a cash dispensers, microphones, and canisters.
What training is required? Tellers must have a High School diploma or general education degree (GED) with 6 months of experience cash handling and customer service. Basic math aptitude and proficiency with ability to add, subtract, multiply and divide. Teller training is performed On the Job, along with online courses, and training with administration personnel. How long is training? Tellers are evaluated after the 90 day training period.
Where is training offered? At the bank branch location where they are working, web-based online courses are offered that can be accessed at work or home, and with administration personnel.
Are certifications available, and are they required? Not required.
What are the benefits of certification?
How secure is a job in this career? As long as financial institutions value personal contact with customers, tellers will be needed.
Are jobs available in this career? The demand for tellers varies, but yes there are jobs available.
How many are currently in demand? This depends upon the location of the facility.
Where are the jobs available? Any town where there is a bank and/or credit union facility may have an opening for a teller.
How long does it take to reach top pay? It depends on the individual and how motivated they are in learning all duties of a teller.
What is the pay scale in this career? $8.25 to $9.50 depending upon amount of experience plus various benefits.
What are the associated job benefits? Benefits for a part time teller include paid vacation and contributions to 401K once requirements are met. Full time teller benefits include hospitalization, dental, life insurance, paid vacation and certain legal holidays, sick leave, and long term disability.