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~ Digital PCS. Now there's a difference between PCS providers. The largest digital wireless network in NorthAmerica. Paging,Voicemail, Caller ID and up to 60 hours of power. With the largest digital wireless Monthly service network in North America, Al&T starting at $24?9* offers what no other local PCS provider can: PCS features d1at Phones start at $179** work outside your PCS home area. No annual contract Even better, ATffi' Digital PCS gives you a choice of rate plans and phones, and the ability to make and take calls in over 5,000 cities across the country. In fact wid1 the lowest national flat roaming rate ever within orth America, we think you'll see there's a real difference between PCS wireless providers, making AlliT the practical choice. Aim' Wrreless Services AT&T Visit a participating dealer or call: 1800-IMAGINE® It's all within your reach. © 1997 AT&f. Actual standby time may vary according to banery model and usage patterns. •Requires credit approval, activation on a CELLULARONE® qualified AT&:r Digital PCS service plan and the purchase of a Digital PCS phone. ••Phone retail sales price reduced with immediate -----member cuswmer rebate. Prices may vary by dealer, quantity, rate plan selection and other restrictions apply. Special features work only in the Digital Channel coverage area. Caller ID availability depends on locaJ telephone company support. Areas where you receive messag­ ing do not necessarily correspond ·with AT&T Messaging Service area. Text messaging requires the use of a PC, modern and software - equipment and/or subscription to a message service. ~ 1997 U.S. Bank. Member FDIC. 881-NB-BJ Nevada Development Authority Driving South~rn Nevada's Economy The efforts of Nevada Development Authority, dedi- cated to the economic development and diversification of Southern Nevada, had a five-year total economic impact of almost $1.8 billion on the Las Vegas Valley. Nevada Development · Authority iii One of Southern Ii Nevada's most valuable resources 702· 791·0000 COMMENTARY Listen Up! Lyle E. Brennan McCARRAN orne wise man, or perhaps woman, years ago said power corrupts; and CENTER Sabsolute power corrupts absolutely. This cliche has tremendous appli- cation in business management. OFFICE PLAZA One of the better definitions of management is the process of obtaining results through the efforts of other people. The most effective managers are those that take the time to listen to subordinates. Vital information is often prevented from reaching business executives because of their lack of listen­ ing skills and inadvertent misuse of power. Those in management have "job­ or-no-job" authority over subordinates. Fear of that authority inhibits the daily interactions of the "boss" and employee. This is a systemic fear; that is, it's built into the organizational power structure everyone uses. 100 ACRE Of course, authority of position is absolutely inseparable from account­ MASTER ability for results. Power to enforce or to veto, whether ovett or implied, is PLANNED inborn in authority. In brief, business executives are stuck with a system that BUSINESS PARI( smacks of royalty interfacing with peasants. And, how executives deal with this system determines the degree of effectiveness and productivity of • Full) Automated Energy employer/empl oyee communications. Management S) stem Strangely, the management functi on most essential to success can be the • At I-215/ WarmSprings Rd. cause of management failure. If you have a layer of people between you and Interchange your customers you have this problem to face. Management absolutely must know customers' reactions to products or services on a real- time basis. • Over Standard Parking However, this information flow can be cut off if management ties customer • Office Suites satisfac tion solely on employee performance. Management will hear only From 2,000 To 20,000 Sq. Ft. what subordinates think is safe to share. Consequently, management is denied timely access to information cnttcal to keep a product or service BROKERS WELCOME viable in an ever-changing competitive marketplace. The moral of this story is that management needs to listen to subordinates For Information Call in a non-judgmental manner, even when they relay the bad news. Those in (702) 260-1008 charge must develop an attitude of acceptance rather than a habit of assess­ ing subordinates' personal worth. Only then can an organization truly func­ T HOMAS & MACK CO. tion as a team wi th management deserving the designation of "team leader." May 1997 • Nevada Business j ournal 5 From Talk ~BUSINESS the Dear Editor: I just received the April, 1997 edi­ Editor tion of the Nevada Business Journal ~OUR~~1 and was distressed to see that our CORPORATE BOARD OF DIRECTORS bank was not included in your listing Lance Bradford - Partner, Bradford & Bradford CPAs on page 13 of commercial banks with Lyle Brennan - Publisber, NBJ EDITOR operations in Nevada. Stephen Brock - President, l'I'BJ Connie Brennan Philippe Jaramillo -President, Mardi Gras Hotel Sierra West Bank currently has Dr. Anthony Pollard -President, Rainbow Medi cal Center offices in Reno and Carson City with Frank Scan - CEO, Sports Media Network s Nevada's population growth con­ total deposits in excess of $125 mil­ ADVISORY BOARD OF DIRECTORS Atinues to outpace the nation, so does lion in those two communities. While MaryS. Falls - Vice-Pres. Northern Nevada the state's construction industry. Over our competitive strengths lie in our Business Banking US Bancorp Somer Hollingsworth - Pres .. 'evada 58,000 Southern Nevadans are em­ personalized services to local busi­ Develo pment Authority ployed by construction firms. On a nesses and individuals, electronic Larry E. Krause - Partner and Director statewide basis, construction is among banking services also provide oppor­ Arthur Andersen LLP MaryDean Martin - Pres. MaryDean & Associates the top four employers. tunities to meet the banking needs of Clare O'Brien -Dir. of Marketing McCarran Airport With the tremendous impact con­ selected segments of our customer Stan Thomas - Dir. of Economic Development struction continues to have on Nevada's base. We provide a full range of Sierra Pacific Power Company Carol Vilardo - Pres. Nev. Taxpayers Assoc. economy, it is only natural the state's banking services to local businesses Patricia M. Wade - Pres. Wade Development business magazine devote an entire sec­ and consumers, including specialized Company, Inc. tion to the industry. It is with great plea­ cash management and merchant PUBLISHER • sure that ·Nevada Business Journal courier service to businesses and Lyle E. Brennan brings you our premier edition of telephonic banking services to all PRESIDEI\'T "Building Nevada," a complete section depositors. Stephen M.J. Brock dedicated to commercial and residential We are proud of the support we ASSOCIATE PUBLISHER - EDITOR Connie Bren nan construction companies and projects. have received from the Nevadans that ASSOCL>\TE EDITOR - ART DIRECTOR Each edition of "Building Nevada" have chosen SierraWest Bank as their Barbara L Moore will include useful, timely information · bank of choice, and ask that you will CffiCUL.>\TIONIDISfRIBUTION on a number of commercial and resi­ include us in future articles covering Lisa Maguire dential construction issues. the commercial banking industry in CONTRIBUTI G EDITORS Ka~ueen Foley I Richard A. D. HendrLx I jan jones We're also pleased to announce that Nevada. Linda Linnsen I Lisa MacGuire I Governor Bob Miller Southwest Gas has teamed up with Sincerely, joe Mullich I Randall Putz I jennifer Robison Nevada Business Journal to sponsor William T. Pike R. Keith Schwer I Michael Sullivan I David Sundaram Building Nevada's May and September President/Chief Executive Officer EDITORJAL ASSISTANT Jennifer E. Passalacqua issues. CORPORATE OFFICE In keeping with Nevada Business Talk Back 2127 Paradise Road • Las Vegas, NV 89104 Journal's policy we welcome your (702) 735· 7003 • FAX (702) 733·5953 email:\I'VIV.nevadabusiness.com comments, suggestions and ideas for Dear Mr. Pike: NATIONAL MARKETING REPRESENTATIVE upcoming editions of "Building My apologies for the oversight. Usa Maguire Nevada." - Ed. SOUTHERN NEVADA . IARKETING REPRESEI\'TATIVES Stephen M.j. Brock • Carole Andrews Christopher Evans • Letty Elias • jennifer Jasonek NORTHERN NEVADA ~l>\RKETING REPRESEI\'TAID'E The Elizabeth Younger Agency T!lfanv Frisch 223 Marsh Ave. • Reno , NV 89509-1 626 (702) 329-4200 • FAX (702) 329-4283 ""Engineering Communities and Nevada Business Journal is listed in Standard Rates & Data. #20A-Business-MeLrO, State & Regional. Businesses for the Future .. Advenisers should contact Sales at (702) 735-7003 in Southern Nevada. or (800) 242-0164 in Northern Nevada, or wri te to: Nevada Business Journal. 2127 Paradise Rd., Las Vegas. NV 89 104. Demo­ graphic information available upon request. Month-to-month circu­ lation may vary. Civil Engineering • Land Planning NBJ is published monlhly. bulk postage paid. Subscription rate is $36.00 per year. Special order single-copy price is $3.95. All comems@ 1997 copyright, and reproduction of material appear· Land Surveying • Environmental Services ing in NBJ is prohibited unless so authorized by lhe publisherofNBJ. CHANGE OF ADDRESS: Please send previous address or mail· in2 label & new address. Allow six weeks. -EDITO RJAL SUBMISSIONS: Address all submissions to the Public Works • Water Resources auemion of Connie Brennan. UnsoJicired manuscripts must be ac· companied by a self·addressed stamped
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