THIS DIRECTORY COVERS FAMILY AND YOUTH SERVICES PREDOMINANTLY PROVIDED FROM , INCLUDING SERVICES AVAILABLE IN THE COMMUNITIES OF EAST ARNHEM.

General profiles on East Arnhem Communities can be obtained from the Indigenous Coordination Centre 74 Chesterfield Circuit, Nhulunbuy. Ph: 8968 8400

FAMILY INTERAGENCY NETWORK & YOUTH INTERAGENCY NETWORK

Membership: Drawn from East Arnhem service providers.

Objective: Foster a cooperative and coordinated regional approach to strategies, projects and initiatives aimed at providing wellbeing and a harmonious environment for our children and families.

Meetings: Every 6 weeks

1 IN A LIFE THREATENING EMERGENCY DIAL 000 POLICE, FIRE & AMBULANCE – 24 HRS

EMERGENCY CONTACTS Nhulunbuy Police Station 8987 1333 Poison Information Centre 13 11 26 Nhulunbuy Fire Station 8987 1906 or 8987 1000 A/H Crime Stoppers 1800 333 000 St John’s Ambulance 8987 0200 Sexual Assault Darwin 24 hours 8922 7156 Gove District Hospital 8987 0211 Emergency Response 1800 333 995 Endeavour Medical Centre 8987 3044 Crisis Accommodation – Women & Children Shelter 24 hrs 8987 1166

EMERGENCY NUMBERS Australian Search & Rescue Coordination Centre - Marine 1800 641 792 - Aviation 1800 815 257 Kids Help Line 1800 551 800 Family Drug Support www.fds.org.au 1300 368 186 Parentline 1300 301 300 Abortion Grief Counselling 1300 363 550 Pregnancy Counselling 1300 737 732 Beyond Blue Depression Support (www.beyondblue.org.au) 1800 813 784 Drug Intelligence Reporting Hotline 8980 1300 Sexual Assault Counselling 1800 737 732 Child Abuse Reporting 1800 688 009 Alcohol and Drug Information & Referral Service 1800 629 683 Crisis Line 1800 019 116 Customs Hotline 1800 061 800 Domestic Violence 1800 737 732 Family Drug Support 1300 368 186 Lifeline 13 11 14

2 CONTENTS SECTION PAGE Accommodation 4 Aged Care & Disabilities 5 Alcohol & Other Drugs 7 Ambulance & first aid 7 Child Care Centres 7 Councelling Services 9 Courts Justice & Legal Services 11 Department of Education 12 Colleges 13 Student Services 13 Indigenous Parenting Support Services (FaFT-IPSS) Program 14 Dietician / Nutritionist 15 Disease Control 15 Domestic & Family Violence 16 Emergency Relief Funds 17 Employment & Training 17 Family & Children 19 Financial 22 Government 23 Health Centres & Clinics 24 Interpreter Services 26 Library & Knowledge Centres 27 Mandatory Reporting 27 Medical Services 28 Mental Health 29 Orientation Culture & Language 31 Pharmacy 31 Physiotherapy 31 Police 32 Public Housing 33 Sexual Assault 33 Sexual Health 34 Substance Abuse 35 Suicide 38 Suicide Training 39 Women’s Organisations 40 Youth Services 41

3 ACCOMMODATION

CRISIS

Crisis Accommodation Gove • Crisis and short term accommodation Ph: 8987 1166 for individuals and families experiencing Fax: 8987 1172 homelessness. Mob: 0412 317 925 • Limited offsite premises available for up Office hours: to six weeks accommodation with case 0800 am – 1630 pm management support. Monday to Friday • Rate varies from $70 - $105 per week. • Self referrals and service referrals accepted.

SHORT TERM

Aboriginal Hostel Ltd • . Ph: 8987 2553 • Daily and weekly rate. Fax: 8987 2140 • Short term up to three months. Open Daily • Meals provided.

Lorelei House • Primarily for non indigenous Gove Ph: 8987 0211 District Hospital patients who require accommodation. • Usually for those patients who are booked for elective surgery at Gove District Hospital. • Will consider indigenous patients for this area if required.

HOTELS / MOTELS

Gove Peninsula Motel • Self contained air-conditioned rooms. Ph: 8987 0700 • Pool and barbeque. Fax: 8987 0770

Gove Resort Hotel – Walkabout • Air-conditioned rooms with Austar. Lodge • Pool and barbeque. Ph: 8939 2000 • Guest laundry. Fax: 8939 2090 www.walkaboutlodge.com.au • Licensed bar and restaurant. • Available for functions.

4 Dugong Beach Resort – • Air-conditioned bungalows and suites. Alyangula • Pool with bar and restaurant. PH: 1800 877 077 • Training rooms available. www.dugongbeachresort.com.au • Guest laundry and gym.

COMMUNITY ACCOMMODATION

Visiting Officers Quarters • Gapuwiyak Bookings • Galiwinku Ph: 8987 0188 • Milingimbi • Numbulwar • Ramingining • Alyangula

AGED CARE & DISABILITIES

East Arnhem Carer Respite • Provides a flexible and innovative Centre Anglicare NT respite service that responds to the Ph: 8987 1161 individual needs of carers in East Fax: 8987 3011 Arnhem. • Aims to support and maintain the quality of life of carers and those of whom they care for. • Carers of aged/frail people and carers of children and adults with a disability. • Residential respite is provided in the respite room at Gove District Hospital, aged care facilities in Darwin, aboriginal hostels or the Anglicare respite flat in Nhulunbuy. • Community respite is provided by direct support from support workers for Nhulunbuy, Ski Beach and . • Mobile Outreach Service provides community based respite to remote communities in East Arnhem in the dry season.

5 Dept of Aged and Disability • Aged Care Assessment Team (ACAT), Ph: 8987 0432 Home and Community Care (HACC), Fax: 8987 0411 Disability Support. www.health.nt.gov.au/ • Pensioner Concession, Allied Health. Aged_and_Disability/index.aspx • Access point, school therapy service and times equipment.

East Arnhem Shire Council • East Arnhem Shire Council (EASC) Aged Care and Disability aims to improve the wellbeing of aged Services and disabled resident of East Arnhem through the provision of a Gapuwiak comprehensive Aged & Disability Ph: 8970 1111 Services. Fax: 8987 9485 • The Aged & Disability Service provides support to frail, aged and disabled Angurugu (Mungkadinamanja) people and their carers to live in their Ph: 8987 6598 community and to prevent premature Fax: 89876185 admission to alternative care arrangements. Galiwinku • Encompassing a range Government Ph: 8987 9221 funded & community initiatives the Aged Fax: 8987 8221 & Disability service employs over 60 people across the Milingimbi and delivers: Ph: 8970 1780 Fax: 8970 1791 • Community Aged Care Packages (CACP) Ramingining • Aboriginal and Torres Strait Islander Ph: 8979 7951 Flexible Aged Care Services Fax:8979 7904 • National Respite for Carers Program Services (NRCP) Umbakumba • Home and Community Care (HACC) Ph: 8987 7123 Fax: 89876783

Yirrkala Ph: 89873347 Fax: 8987 3586

6 Darwin Community Legal • We offer advocacy for older people, Service – Aged And Disability people with disabilities and their Advocacy Team representatives who receive services to Lot 6 Chesterfield Circuit, their home such as Community Aged Nhulunbuy Care Packages (CACP), Extended Aged Ph: 1800 015 593 Care in the home and community care Ph: (08) 89 87 3569 (HACC) or live in an aged care facility. • Who have been discriminated against because of their age or disability and want to know about their rights.

Commonwealth Rehabilitation • See employment and training. Service (CRS)

ITEC Employment • See employment and training.

ALCOHOL & OTHER DRUGS See substance misuse and services.

AMBULANCE & FIRST AID

St John Ambulance Australia • Emergency transport and medical care. NT • Training and workshops. Ph: 8987 0200 – Nhulunbuy • First aid kit sales and checklists. Ph: 8922 6200 - Darwin Fax: 8987 0377 www.stjohnnt.org.au

CHILD CARE CENTRES

Nhulunbuy Community • Provides centre based educational Childcare Centre programs. Ph: 8987 3311 • Ages 0 – 5 years. Fax: 8987 3097 • Highly qualified staff. Opening hours: 0700 am – 1730 pm Monday to Friday

7 Arnhem Early Learning Centre • Full time, part time and occasional care. Ph: 8987 1004 • Before and after school care. www.govechildcare.com.au • Vacation care. Opening hours: 0700 am – 1730 pm • 3 months to 5 years. Monday to Friday • Transport to preschool program. • Open 50 weeks of the year.

Nhulunbuy Family Day Care • Providing in-home care in a family Ph: 8987 3097 friendly environment. Mob: 0408 863 913 • Birth to 12 years. Fax: 8987 3097

East Arnhem Shire Council • Children, particularly in rural, remote Community Child Care and indigenous communities, have access to quality, flexible early Yirrkala childhood education and child care that Ph: 8987 8000 equips them for life and learning Fax: 8987 8200 delivered in a way that encourages family and community engagement. Galiwinku • Child care programs such as crèche, Ph: 8970 5079 long day care, vacation & after school Fax: 89705102 care not only offers skill vital development and employment Gapuwiak opportunities for local indigenous Creche residents, but also delivers services that Ph; 8987 9120 cater for health, social skills and Fax: 8987 9106 educational needs of children from birth to school age. Umbakumba Creche Ph: 8987 3486 Fax: 8987 6783

Neighbourhood Centre • Fulltime and part time care. Ph: 8987 2191 • 3 months to 5 years. • After school care for Nhulunbuy Primary and Nhulunbuy Christian School. • Children collected by staff from schools. • Nutritionally appropriate meals or snacks. • Vacation Care for primary school aged children – structured programs.

8 COUNSELLING SERVICES

Resolve Counselling Service • Counselling and therapy for families. Anglicare NT • Specialist relationship counselling Ph: 8987 2711 available. Fax: 8987 3011 • Processes used are based on family systems therapies including narrative therapy. • Confidentiality assured except for matters of mandatory notification. • Fee schedule $30 per hour, lower or no fees negotiated where appropriate.

Miwatj Health Social and • Social and Emotional Wellbeing Emotional Wellbeing Programs Programs (SEWB) services are Ph: 8939 1900 provided by , for Yolngu, and work is undertaken using a “both-ways” approach combining mainstream processes and cultural interventions. While much work is undertaken as direct service delivery, initiated from direct community contact/ self referrals, service delivery is also undertaken in collaboration with other service providers. There is a structured referral process, which must be directed through the team Manager. • All programs are underpinned by Yolngu Rom (ways/ principles) or Raypirri (broadly described as respect and self discipline).

Financial Counselling • Free, non judgemental and confidential Anglicare NT service. Ph: 8987 3022 • Provision of remedial, preventative and Fax: 8987 3011 advocacy services for people in financial distress or in danger of entering financial distress. Low income people focused. • Conduct casework, individual and group advocacy, community education and social action. • Assist debtors to understand and exercise their rights and responsibilities in relation to their debts.

9 Chaplaincy Australia – • Assist in times of crisis. Nhulunbuy • Assist individuals or families to work Ph: 8987 1522 through life issues. Mob: 04 071 292 48 • Available for clients in residential service.

EASA Counselling – Training – • Telephone counselling. Mediation – Consulting • Self referral. Ph: 8941 1752 • Also provides a full range of Toll Free: 1800 193 123 (NT only) psychological and organisational development services to organisations and consumers across the Northern Territory.

YouthWorX NT • Provides support services for youth Ph: 8981 8870 through the provision of case Ph: 1800 YouthWorX NT management and counselling services, www.youthworxnt.com.au as well as youth mental first aid training.

Vietnam Veterans • Australian veterans and their families. Ph: 1800 011 046 • Service personnel and their families. • 24 hour confidential debriefing and support.

Bush Line • Multidisciplinary practitioners and their Ph: 1800 805 391 families free.

Life Line • 24 hour service. Ph: 13 11 14 • Cost of a local call.

Clinical Social Worker • Predominately inpatients & their families • See medical services Gove District Hospital

Amity Community Services • Telephone and Email Counselling Ph: 8944 6565 • Alcohol & Other Drugs 1800 684 372 Business Hours • Gambling 1800 858 858 24 Hours Gambling Helpline • Co-existing mental health issues • Other issues related to the above • Information about the Drink Driver Education Course

10 COURTS JUSTICE & LEGAL SERVICES

Nhulunbuy Court Administration Ph: 8987 1378

NT Correction Services – Dept • Supervise and support offenders post of Justice sentencing. Ph: 8939 2809 Nhulunbuy • Pre sentence assessment. Ph: 8987 6077 Groote Eylandt • Travel to surrounding communities. Fax: 8987 6589 • Rural and remote. • Family Violence Offender Program.

North Australian Aboriginal • Outreach service to communities. Family Violence Legal Services • Monthly visits to Nhulunbuy. (NAAFLS) • Service provided to women and men Ph: 8923 8200 who are victims of family violence. Fax: 89 41 6020 Toll Free: 1800 041 998 • Assistance and support to victims of family violence and sexual assault. • Legal advice and casework assistance. • Court support. • Information, support and referral services. • Community legal education and workers. • Community awareness and prevention initiatives. • Law reform.

Darwin Community Legal • We offer advocacy for older people, Service – Aged And Disability people with disabilities and their Advocacy Team representatives who receive services to Lot 6 Chesterfield Circuit, their home such as Community Aged Nhulunbuy Care Packages (CACP), Extended Aged Ph: 1800 015 593 Care in the home and community care Ph: (08) 89 87 3569 (HACC) or live in an aged care facility. • Who have been discriminated against because of their age or disability and want to know about their rights.

11 NT Legal Aid Commission • Independent statutory commission and Darwin provides access to the law and legal Ph: 8999 3000 assistance to people who are unable to Fax: 8999 3099 afford the services of a private lawyer. www.ntlac.nt.gov.au • All individuals are entitles to an initial advice session on any matter for free. • Application and conditions apply for further legal counsel.

North Australian Aboriginal • Provides service in criminal law, family Justice Agency law and civil law. Ph: 1800 022 823 (NT Only) • Advocacy and community legal education. • After hours legal service with solicitor on call outside business hours and on the weekend.

Domestic Violence Legal • Free legal advice by appointment. Services – Darwin • Free telephone information service. Ph: 8999 3000 • General advocacy and minor Toll Free: 1800 019 343 assistance. • Community legal education. • Interpreter available.

DEPARTMENT OF EDUCATION Department of Education Core Values

Professionalism Innovation Diversity Respect Excellence

Arnhem Education Office • Please contact the Arnhem Education Contact: 8987 0887 Office for an extensive list of Department of Education schools and services within the Arnhem region.

12 COLLEGES

College Directors • The Australian Governments Remote Service Delivery National Partnership Ngakwurra Langwa College Agreement and the NT Governments Groote Eylandt “Working Future” initiative presents an Contact: 8987 6239 opportunity to redesign the landscape of education service delivery to Indigenous Shepherdson College students in the 20 growth towns and Galiwinku their surrounding communities, Contact: 8987 9044 homelands and outstations. • The Strong Start, Bright Future model from which Colleges are developed are designed to build capacity through improved governance, augmented leadership, integrated service delivery in the early years and vocational education and training focused on getting jobs for school leavers to improve outcomes for Indigenous students in the 20 growth towns and their respective hinterlands.

STUDENT SERVICES

Regional Manager • Student Services provides a specialist Contact: 8935 0550 or 89205671 service delivery to school communities to support access to learning. The specialist teams include advisors from Special Education, Early Childhood Intervention, Hearing and Vision, Autism Spectrum Disorder, Transition from School, School Wide Positive Behaviour Support, School Psychologists, School Counsellors, Physical Health and Well- being and Child Protection Education Support.

13 FAMILIES AS FIRST TEACHERS INDIGENOUS PARENTING SUPPORT SERVICES (FAFT-IPSS) PROGRAM

Contact: 8999 3550 • The FaFT Program is an early learning and family support program for remote Program Advisor: Arnhem Indigenous families with children prior to Contact: 8987 0887 school entry (0-3 years). • The program aims to develop place Family Educator based programs to engage families and Angurugu communities in giving their children the Contact: 8987 6355 best start in life. • The program delivers services to Gapuwiak families from the birth of their child until Contact: 8987 9122 entry to preschool, working with a range of agencies and organisations to meet Milingimbi: their individual needs. Contact: 8987 9902 • The FaFT program builds family Ramingining knowledge of child development and Contact: 8979 7924 provides early learning through active engagement in quality early childhood Galiwinku education and family support strategies. Contact:8989044 Key contributing factors to promote optimum development, such as parental Maningrida knowledge of early childhood learning Contact:8979 5950 and development, parenting skills, health, hygiene, nutrition and family Numbulwar functioning, are addressed. Contact: 8975 4650

Umbakumba Contact: 8987 6793

Yirrkala Contact: 8987 1988

14 Integrated Family Services • Vision: Providing a system that Contact: 8999 5646 prioritises improved quality and better access for all children and families, and Regional Manager: Arnhem supports the achievement of improved Contact: 8999 3511 outcomes for each child in the Northern Territory. Child and Family Leader • The Department of Education and Groote Eylandt Training is leading the whole of government initiative to integrate child Contact: 0419368838 and family services. We are partnering Maningrida with communities, government and non Contact: 8979 5950 government agencies and beginning with a focus on the 20 Territory Growth Galiwinku Towns and Palmerston. Services for Contact: 8987 9044 integration include universal and targeted services including early childhood promotion, development, care and learning; parent and family support services and programs; maternal and child health, and early intervention programs.

DIETICIAN / NUTRITIONIST

Nhulunbuy • Visits to main communities. Ph: 8987 0313 • Client consent required. Ph: 8987 0395 • Client commitment required. • No cost.

DISEASE CONTROL

Centre for Disease Control • Range of services to monitory, control, Ph: 8987 0357 prevent and in some instances, Fax: 8987 0500 eliminate communicable and non communicable diseases. • Immunisations for health and community workers.

15 DOMESTIC & FAMILY VIOLENCE

Crisis Accommodation Gove • Safe and supportive refuge from family Women and Children’s Shelter violence. Ph: 8987 1166 • 24 hour staff onsite. Mob: 0412 317 925 • Meals, amenities and transport Fax: 8987 1172 provided. • Extensive referral network including legal, financial, health and counselling services. • Fulltime children’s worker. • Agency and self referrals.

RANT Project – Children’s • Referral through Crisis Accommodation Counselling in Supported Gove. Accommodation • Children 0 – 17 years living with Ph: 8987 1166 for referrals. domestic or family violence and at risk Ph: 8923 4999 for Children’s of homelessness. Counsellor – Relationships • Interventions tailored to individual needs Australia. of children. • Counselling in regards to grief, stress, anxiety and ways of coping.

Miwatj Health Social and • SEWB services are provided by Yolngu, Emotional Wellbeing Programs for Yolngu, and work is undertaken Ph: 8939 1900 using a “both-ways” approach Fax: 8987 1670 combining mainstream processes and cultural interventions. While much work is undertaken as direct service delivery, initiated from direct community contact / self referrals, service delivery is also undertaken in collaboration with other service providers. There is a structured referral process, which must be directed through the Team Manager. • All programs are underpinned by Yolngu Rom (ways/principles) of Raypirri (broadly described as respect and self- discipline).

Domestic Violence Caseworker • Casework with Northern Territory Family NT Families and Children Services (NTFS) clients. Ph: 8987 0403 • Community education. Fax: 8987 0411 • Preventative education and support.

16 Domestic Violence Line • See mandatory reporting

North Australian Aboriginal • See courts, justice, legal services Family Violence Legal Services (NAAFLS)

EMERGENCY RELIEF FUNDS

Crisis Accommodation Gove • Aims to support people in immediate Ph: 8987 1166 crisis with no other reasonable means of Fax: 8987 1172 support. Office hours: • Assists families or individuals. 0800 am – 1630 pm • Forms of assistance include food, Monday to Friday clothing, transport and medical needs. • Confidential service. • Agency or self referral.

Nhulunbuy Community • Referral by other services. Neighbourhood Centre • Food vouchers. Ph: 8987 21921 Fax: 8987 2212

EMPLOYMENT & TRAINING

Rio Tinto Alcan (ALERT) • Employment opportunities for Arnhem Learning Education Indigenous people with career and Regional Training progression. Ph: 8987 5463 • Assistance with pathways to continuing Mob: 0400 295 077 mainstream education to enable career Fax: 8987 5556 progression.

Darwin Skills Development • Provide employment assistance to Scheme & clients with a disability/ mental illness. Project Employment • Job search and placement. Ph: 8987 3481 • On the job support and training Fax: 8987 8255 • Ongoing support is provided to both the employee and the employer to ensure the continuing success of the placement.

17 Group Training NT (GTNT) • Employment placement and support. Ph: 8987 3473 • Apprenticeships, traineeships and Fax: 8987 2508 school based apprenticeships. www.gtnt.com.au

ITEC Employment • Offers professional, quality and Ph: 8939 2600 personalised services to our customers by continuously keeping in touch with their needs and tailoring our services accordingly. • Job Services Australia. • Employment placement support. • Post placement support. • Pre-employment training.

STEPS Education and Training • Provides language, literacy and PH: 08 8925 5600 numeracy training to eligible adults. Fax: 08 8950 5650 • Assistance with pathways to Mobile: 0419 690 283 employment Email: • Computer skills training [email protected] • Referrals through Centrelink and or JSA providers • Minimum 200 hours attendance

National Disability • Play a valuable role helping to increase Coordination – NT the access and participation rates of Ph: 8946 6288 Monday to students with a disability to post- Thursday secondary education, training and then M: 0414 525 206 Friday onto employment. Fax: 8946 6654 • Perform a range of functions that are www.cdu.edu.au/ndco focused on the provision of practical www.deewr.gov.au/ndco assistance and support to people with a disability.

Commonwealth Rehabilitation Service (CRS) Australia Ph: 8987 1310 Mob: 0417 833 171 Fax: 8987 1325 www.crsaustralia.gov.au

18 FAMILY & CHILDREN

NT Families and Children • Statutory based investigation of child Ph: 8987 0400 abuse and neglect reports. Fax: 8987 0411 • Family support service. Office hours: • Indigenous community workers. 0800 am – 1600 am Monday to Friday • See mandatory reporting. After hours: 1800 700 250

Child and Maternal Health • Infant and child health checks. Ph: 8987 0365 • Vaccinations. • Provide information, support, advice and education for individuals and families. • Support with feeding, sleep, safety and relationship issues. • Community education.

Parenting Orders Program • For separated parents who have Anglicare NT difficulties implementing their court Ph: 8987 2711 orders. • Court ordered or agency referral. • Processes can include therapeutic family dispute resolution.

Relationship/Parenting • Group and individual modes for both Education relationship education and parenting Anglicare NT skills upgrading. Ph: 8987 2711 • Processes used include Triple P and Prepare. • Accredited by Department of Family, Housing, Community Services and Indigenous Affairs (FaHCSIA) • $30 per hour but negotiable if necessary.

19 Miwatj Health Social and • SEWB services are provided by Yolngu, Emotional Wellbeing Programs for Yolngu, and work is undertaken Ph: 8939 1900 using a “both-ways” approach Fax: 8987 1670 combining mainstream processes and cultural interventions. While much work is undertaken as direct service delivery, initiated from direct community contact / self referrals, service delivery is also undertaken in collaboration with other service providers. There is a structured referral process, which must be directed through the Team Manager. • All programs are underpinned by Yolngu Rom (ways/principles) of Raypirri (broadly described as respect and self- discipline).

Family Dispute Resolution • Provides separating couples with a non Anglicare NT adversarial process for reaching Ph: 8987 2711 agreements on children access and property division. Can include children’s views in an age appropriate way. • Process is confidential, except for matters of mandatory notification. Ex child abuse. • Family Dispute Resolution (FDR) negotiations lead to written agreements for parenting and/or property. • Sliding scale fee schedule. Negotiable where appropriate.

20 Integrated Family Services • Vision: Providing a system that Child and Family Leader prioritises improved quality and better Groote Eylandt access for all children and families, and Ph: (08) 8987 6213 supports the achievement of improved outcomes for each child in the Northern Territory. • The Department of Education and Training is leading the whole-of- government initiative to integrate child and family services. We are partnering with communities, government and non government agencies and beginning with a focus on the 20 Territory Growth Towns and Palmerston. Services for integration include universal and targeted services including early childhood promotion, development , care and learning; parent and family support services and programs; maternal and child health, and early intervention programs.

Umbakumba School • Preschool – Year 12 Ph: (08) 89876793

Alyangula Area School • Preschool – Year 12 Ph: (08) 8987 6366

Angurugu Area School • Preschool – Year 12 Ph: (08) 89876355

Milyakburra School • Preschool – Year 10 Ph: (08) 8987 6084

East Arnhem Shire Council • Work with identified families, children Family Support Worker from birth to twelve years of age, and Umbakumba local stakeholders including community Ph: 8987 6482 members and services providers to undertake strengths based child focused family needs assessments and to support the children and families in Umbakumba in a culturally appropriate way to improve the timeliness and level of coordinated assistance provided to families.

21 Anglicare NT • Strength Based Family Support to Family Skills Support improve child development, safety and Communities for Children family functioning Ph: 088985 0000 • Family Skills Facilitators and Indigenous Fax: 088985 0001 Family Skills Helpers working in collaboration with local stakeholders including community member and service providers to improve outcomes for vulnerable families with children aged 0 – 12 years of age • Sites: Milingimbi, Nhulunbuy, Gunyangara, Birritjimi, Numbulwar, Angurugu, Alyangula and Milyakburra

Miwatj Health • Program with a variety of initiatives SFSF Program aimed at Yolngu fathers and their Strong Fathers Strong Families families to improve the engagement, Ph: 8939 1900 (Nhulunbuy education, role modelling and healthy Office) lifestyles (nutrition etc), health and the Mobile: 0427158693 ongoing care and development of their children.

FINANCIAL

Social Work Access Team • Crisis payments. (SWAT) • Maintenance exemptions. Ph: 8936 3446 • Baby bonus. Mon – Fri 8 – 4.30pm • Any social work queries. Nhulunbuy • Queries relating to income management Ph: 8987 2604 and the basics card.

Basics Card Information Service Ph: 13 25 94

Financial Counselling – • See counselling services. Anglicare NT

Emergency Relief • See emergency relief funds.

22 East Arnhem Shire Council • Offering financial assistance to Community Money Business individuals in the communities. Officers

Ramingining Ph: 8979 7810

Galiwinku Ph: 8987 9287 Fax: 8987 9095

Gapuwiyak Ph: 8988 9188 Fax: 8987 9106

Milingimbi Ph: 8970 1708 Fax: 8970 1791

GOVERNMENT

Australian Government • Government departments. Indigenous Coordination • Department of Families, Housing, Centre (ICC) Community Services and Indigenous Freecall: 1800 089 148 Affairs (FaHCSIA) Support. Paper Fax: 8987 8407 • Indigenous planning and program management Community Development Employment Projects (CDEP) and FaHCSIA programs. • Department of Education, Employment and Workplace Relations (DEEWR) indigenous employment and education programs.

Lynne Walker • Represents the constituency of the Member for Nhulunbuy – Nhulunbuy electorate. Working for you Po Box 1021 Nhulunbuy NT 0881 Ph: 8987 1711 Fax: 8987 2388 Email: [email protected]

23 Government Business • Coordinating Manager (GBM) Business. Indigenous Engagement • Works and liaises between the GBM Officer – per community and community members.

Commonwealth Ombudsman • Safeguards the community in its Indigenous Unit dealings with Australian Government Ph: 8999 1951 agencies. • Handles complaints, conducts investigations, performs audits and inspections, encourages good administration and carries out specialist oversight tasks.

East Arnhem Shire Council • Facility and program development. Ph: 1300 764 573 • Sport and recreation. • Night patrol. • Sobering up shelter. • See East Arnhem Shire Directory for more information.

HEALTH CENTRES & CLINICS

Child and Maternal Health • Infant and child health checks. Ph: 8987 0365 • Vaccinations. • Provide information, support, advice & education for individuals and families. • Support with feeding, sleep, safety & relationship issues. • Community education.

Alyangula Health Clinic • Groote Eylandt. Ph: 8987 6255 Fax: 8987 6116

Angurugu Health Clinic • Groote Eylandt. Ph: 8987 6311 • Fax: 8987 6632

24 Health Clinic Ph: 8987 7054 Fax: 8987 6269

Miwatj Health Galiwin’ku Clinic • Galiwin’ku () (for services Ph: 8970 5700 provided, please see MEDICAL heading)

Gapuwiyak Health Clinic Ph: 8987 9360 Fax: 8987 9121

Laynhapuy Health Clinic • Yirrkala Homelands. Ph: 8987 1242 Fax: 8987 1109

Miwatj Health Gunyangara • Gunyangara (Ski Beach) (for services Clinic provided, please see MEDICAL Ph: 8987 3800 heading) Fax: 8987 3271

Marthakal Health Clinic • Elcho Island Homelands. Ph: 8970 5500 Fax: 8970 5111

Milingimbi Health Clinic Ph: 8987 9903 Fax: 8987 9940

Miwatj Health Clinic • Nhulunbuy Indigenous Community. (for Ph: 8939 1900 services provided, please see Fax: 8987 1670 MEDICAL heading)

Numbulwar Health Clinic Ph: 8975 4670 Fax: 8975 4671

25 Ramingining Health Clinic Ph: 8979 7923 Fax: 8979 7930

Umbakumba Health Clinic Ph: 8987 6772 Fax: 8987 6799

Yirrkala Health Clinic Ph: 8987 0367 Fax: 8987 0366

INTERPRETER SERVICES

NT Government Aboriginal • Free to government agencies. Interpreter Service • Fees apply to individuals or non Ph: 8999 8353 government services.

Interpreting and Translating • Free to government agencies. Service NT • Fees apply to non government and Ph: 8999 4302 clients. Freecall: 1800 676 254

26 LIBRARY & KNOWLEDGE CENTRES

East Arnhem Shire Council • Spread across the region, services of the Community Libraries program range from fully operational Libraries that employ full time Community Angurugu Library Officers, to a mobile or outreach Ph: 89877195 services which integrate the sharing of Fax: 89877118 knowledge and culture into Children & Family based programs. Galiwinku • Library & Knowledge Centres celebrate Ph: 8987 9033 historical and contemporary indigenous Fax: 8987 9042 and western culture and heritage. East Arnhem Shire Council (EASC) delivers Umbakumba library and information services that aim to Ph: 8987 6783 promote and facilitate the preservation of Fax: 8987 6783 and access to the local indigenous heritage. Ramingining Ph:89797847 Fax:89797904

Milingimbi Ph: 8987 9975

MANDATORY REPORTING

NT Families and Children • Reporting of any suspected incident of Intake Line child abuse and/or neglect. Ph: 1800 700 250 – 24 hour • Confidential and can remain anonymous. • 24 hour service.

Domestic Violence Line • Reporting of any likely to cause harm to a Ph: 000 or 131 444 person in a domestic relationship. 24 hour and confidential • Reporting of any incident where the life or service safety of a person is under serious or imminent threat because domestic violence has been, is being or about to be committed.

27 MEDICAL SERVICES

Gove District Hospital • Accident and Emergency Department Ph: 8987 0211 open 24 hours 7 days a week. • Specialist Clinics

Lorelei House Accommodation • Accommodation is used primarily for Ph: 8987 0211 non indigenous Gove District Hospital patients who require accommodation such as people booked for elective surgery. • Will consider indigenous patients for this area if required.

Advanced Practitioner • Provides social work services including crisis intervention, counselling, advocacy and practical assistance • Collaborates with other staff at Gove District Hospital (GDH) and the Department of Families and Children as well as other Community agencies and support services. • Liaises with Indigenous workers as well as the rural and remote communities to achieve optimal holistic health outcomes in a culturally appropriate manner.

Patient Assistance Travel • Assists individuals to travel to access Scheme medical services not available in Ph: 8987 0540 Nhulunbuy.

Endeavour Medical Centre – • Nurse available. Nhulunbuy • Blood Collection Service. Ph: 8987 3044 Fax: 8987 2941 Office hours: 0800 am – 1230 pm 1400 pm – 1700 pm Monday to Friday

28 Miwatj Health Aboriginal Aboriginal Medical Service (AMS) Corporation providing: Nhulunbuy/ Galiwin’ku • Clinical Services - doctors, nurses and Ph: 8939 1900/ 8970 5700 Aboriginal Health Workers at fixed Fax: 8987 1670/ 8987 9061 clinics in Galiwin’ku, Gunyangara Office hours: (Marngarr) and Nhulunbuy, and through 0830 am – 1200 pm 1400pm mobile outreach services to nearby 1600 pm communities on the Gove Peninsular Monday to Thursday and within Galiwin’ku - diagnosis of 0830 am – 1200 pm illness, treating acute trauma, carrying Friday out full adult and child health checks, ante-natal and post-natal care, providing medications, developing chronic disease care plans, undertaking brief interventions, transporting clients for further investigations, mental health and the full range of health care services. Mobile outreach teams exist for child and maternal health, chronic disease treatment and prevention, and men’s health. • Community-based Educational and Preventative Programs - taking action to prevent illness - education and health promotion programs, such as tobacco control, sport and physical activity, eye health, and alcohol and other drugs.

MENTAL HEALTH

East Arnhem Mental Health • Services the Nhulunbuy area and Service outreach to East Arnhem communities. Ph: 8987 0414 • Assessment. Fax: 8987 0443 • Early Intervention. • Case management. • Visiting psychiatrist. • Education.

29 Miwatj Health Aboriginal • Mental health assessment; Corporation • Mental health case management; Nhulunbuy • Top End Mental Health Inpatient Ph: 8939 1900 Services Follow-up; Fax: 8987 1670 • Suicide Intervention; • Counselling and Assessment, incl. substance abuse

Miwatj Health Aboriginal • Aboriginal Mental Health Workers Corporation • Mental health assessment; Galiwin’ku • Mental health case management; Ph: 8970 5700 • Top End Mental Health Inpatient Services Follow-up; • Suicide Intervention; • Counselling and Assessment, incl. substance abuse.

Child and Adolescent Mental • Visiting service to Nhulunbuy. Health Service • Education Tamarind Centre • Psychologist and Psychiatrist. Ph: 8999 4988 24 hours • Self referral and medical referral. • Phone intake process.

Angurugu Health Clinic • Aboriginal Mental health Workers Ph: 8987 6311 Fax: 8987 6632

General Practice Network NT • Aboriginal Mental Health Worker (GPNNT) support Coordinator – Darwin Ph: 8982 1000

Beyondblue • Community awareness and Ph: 1300 224 636 destigmatisation. www.beyondblue.org.au • Consumer and carers. • Prevention and early intervention. • Primary care. • Research. • Partnerships.

30 ORIENTATION CULTURE & LANGUAGE

Aboriginal Resource and • Indigenous non government charitable Development Services (ARDS) organisation. Ph: 8987 3910 • Capacity building services to empower Mob: 04 388 739 10 Yolngu people. Fax: 8987 3912 • Cultural education and workshops. www.ards.com.au • Yolngu Radio Station 87.6

Gove District Hospital (GDH) • Workshops and courses run throughout Ph: 8987 0211 the year. • Contact GDH Social Worker for details.

PHARMACY

Gove Pharmacy • Prescription dispensary. Ph: 8987 1155 • Medicines and vitamins, household Fax: 8987 1880 medical needs. Opening hours: • Baby clothes and products, fragrances, 0900 am – 1730 pm cosmetics and large gift line. Monday to Friday 0900 am – 1200 pm Saturday

Gove District Hospital • Inpatient and health clinic medication Pharmacy only. Ph: 8987 0279

PHYSIOTHERAPY

Commonwealth Rehabilitation • Private physiotherapy. Service (CRS) Australia • Self referral. Ph: 8987 1310 • Through outpatient clinics. • Referral necessary.

Gove District Hospital (GDH) • Private physiotherapy. Ph: 8987 0211 • Self referral. • Through outpatient clinics. • Referral necessary.

31 POLICE

Alyangula Police • Groote Eylandt Ph: 8987 6122 Fax: 8987 6403

Galiwin’ku Police • Elcho Island Ph: 8987 9298

Gapuwiyak Police • Lake Evella Ph: 8987 9119

Maningrida Police Ph: 8979 5939 Fax: 8979 5929

Nhulunbuy Police • Nhulunbuy and surrounding Ph: 8987 1333 communities. Fax: 8987 1013

Numbulwar Police Ph: 8975 46745

Ramingining Police Ph: 8979 7858

Australian Crime Commission • Statutory authority to combat serious Community Contact Line and organised crime Ph: 8317 6204 www.crimecommission.gov.au

32 PUBLIC HOUSING

Territory Housing • Committed to providing safe, secure, Ph: 8987 0533 affordable housing to those Territorians Fax: 8987 3497 is inmost in need. After hours: 8999 6889 – Urgent • Aims to provide a responsive service to Calls Only meet the particular housing needs of www.territoryhousing.nt.gov.au eligible Territorians, which includes the provision of public rental housing. • Indigenous Housing Assistance Services Program. • Special Housing Program.

SEXUAL ASSAULT

Sexual Assault Referral Centre • Medical and counselling service. (SARC) – Darwin • 24 hour access to information regarding Ph: 8922 7156 the medical, legal and counselling support options available. • 24 hour medical assistance by female doctors including pregnancy prevention, screening and preventative treatment for sexually transmitted infections. • Collection of forensic evidence. • Medical examination for children where child sexual assault is suspected. • Office hours provide counselling for male and female adults who have been sexually assaulted recently or as a child. • Community education, support through the legal processes. • Aboriginal support worker available.

33 Ruby Gaea • Free confidential counselling for women Darwin Centre Against Rape and children who have been sexually Ph: 8945 0155 assaulted or experienced any unwanted attention. • Community education and training workshops. • Medical, legal and resource information. • Emotional and practical support during police and court related appt and proceedings. • Support group, library and participation in campaigns on sexual violence issues.

SEXUAL HEALTH

Clinic 34 – Darwin • Free and confidential service providing Ph: 8999 2678 information, testing and treatment for sexually transmitted infections. • Needle and syringe program services. • Counselling and specialist service. Referral services as needed.

Centre for Disease Control • Range of services to monitory, control, Ph: 8987 0357 prevent and in some instances, Fax: 8987 0500 eliminate communicable and non communicable diseases. • Immunisations for health and community workers.

34 SUBSTANCE ABUSE

Alcohol and Other Drug • Current aims of the program: Program (AOD) – East Arnhem • Negotiate, facilitate, advise, formulate, Region. Department of Health implement, monitor and report on plans and Families. and programs for AOD prevention and Ph: 8987 0455 harm reduction strategies that are Fax: 8987 0444 culturally and community appropriate. • Conduct community AOD needs • NT Government funded surveys. program run throughout the Territory. • Promote and with within evidence • Fulltime community support, informed and best practice Health education and research officer Promotion frameworks and AOD service and apprentice for East Arnhem interventions and treatment options for Region. the community. • Includes 12 community centres • Implement and deliver community – Numbulwar, Groote Eylandt education programs. (Bickerton Island, Angurugu, • Develop and maintain strong networks Alyangula and Umbakumba), through collaboration with community, Yirrkala, Nhulunbuy, government and non government Gunyangara, Galiwin’ku, agencies in order to prevent and Gapuwiyak, Ramingining and minimise AOD related harm. Milingimbi. • Agency and self referral. The AOD program functions on a “Community Development, Health Promotion” belief, strengthening community action, development of personal skills and reorient health services. The aim is to empower community members to become skilled and confident to address AOD issues in their own community. “Give a person a fish and they will eat for a day. Teach them how to fish and they will eat for the rest of their life”

35 Nhulunbuy Alcohol and Other • Provides services to East Arnhem Drugs (AOD) Residential residents who want to make positive Rehabilitation Program changes with their alcohol and/or other Ph: 89392900 drug behaviour. Fax: 89392955 • Services include outreach programs and a 12 week residential program. • Positive changes are achieved by clients participating in individual counselling, group counselling and various activities based around developing a healthy lifestyle. • Program is available for male and female clients and is delivered in a culturally sensitive and safe environment. • Individual client programs are developed from comprehensive assessments. • To be eligible you must be over 18 years of age – have an alcohol or other drug problem – be willing and able to undertake a program of behavioural and life change. • Self referrals and referrals through other services including, hospitals, medical clinics, General Practice clinics, the court, Department of Justice and the Prison In-reach program. • Cost of $160 per week to cover food and other incidentals. Payments can be made from your Centrelink account if required.

East Arnhem Shire Council • Women and men who need to safely Sobering Up Shelter sleep off the effects of intoxication. Ph: 8987 3349 • Staff onsite with clients at all times. Fax: 8987 3381 • Voluntary. • Police, Night Patrol or other agency referrals accepted.

Alcohol and Other Dug • 24 hour telephone information and Information Service (ADIS) counselling line. Ph: 1800 131 350 • Referral service.

36 Council for Aboriginal Alcohol • Darwin based. Program Service Inc (CAAPS) • Range of service to individuals and Ph: 8922 4800 families affected by substance misuse issues. • 12 week residential program using a holistic model specifically designed for Aboriginal and Islander People. • Agency referrals and self referral. • Full medical required. • Children may attend with their parent/s.

Drug and Alcohol Consultancy Ph: 1800 111 092

Alcohol and Other Drugs • Referral under the Volatile Substance Volatile Substance Act for Mandatory Assessment. Ph: 89480087 • People authorised to apply for an www.health.nt.gov.au assessment include: police officers or authorised persons, family members, responsible adults for children, aboriginal health workers, psychologists, doctors and nurses. • Emergency care. • Voluntary withdrawal.

Miwatj Health Aboriginal • Counselling and Assessment, incl. Corporation substance abuse; Nhulunbuy • Health assessments; Ph: 8939 1900 • Health care services; Fax: 8987 5360 • Social and Emotional Wellbeing program – building community and individual strength to reduce the harms associated with substance abuse.

Miwatj Health Aboriginal • Counselling and Assessment, incl. Corporation substance abuse Galiwin’ku • Health assessments; Ph: 8970 5700 • Health care services.

37 Remote Alcohol and Other • Aboriginal AOD counsellors Drugs (AOD) Workforce • Community based working from clinic Ph: 8951 9585

Angurugu Health Clinic Ph: 8987 6311

Umbakumba Health Centre Ph: 8987 6772

Gove District Hospital • For health professionals. Ph: 8987 0211 • Medication and treatment advice. • Advice in crisis and emergency situations.

SUICIDE

Urgent Police – Ambulance – • Emergency call. 000

Gove District Hospital • Switchboard – Emergency Department Ph: 8987 0211

Lifeline Australia • 24 hour Telephone counselling. Ph: 13 11 14

24 hour ‘On call Team’ • Information service, service finder, Ph: 8999 4988 suicide prevention. • Based in Darwin. • Access to electronic mental health records. • Advice and management recommendations • Arrangements of local follow up.

Chaplaincy Australia – • Training and education. Nhulunbuy • Assist in times of crisis. Ph: 8987 1522 • Assistance to individuals and families to Mob: 04 071 292 48 work through life issues.

38 Miwatj Health Aboriginal • Mental health assessment; Corporation • Mental health case management; Nhulunbuy • Top End Mental Health Inpatient Ph: 8939 1900 Services Follow-up; Fax: 8987 1670 • Suicide Intervention; • Counselling and Assessment, incl. substance abuse; • Suicide Mitigation – building capacity of community and individuals on the Gove Peninsular, to respond to the issues associated with suicide and self-harm, and to reduce the risk of suicide and self-harm.

Miwatj Health Aboriginal • Mental health assessment; Corporation • Mental health case management; Galiwin’ku • Top End Mental Health Inpatient Ph: 8970 5700 Services Follow-up; • Suicide Intervention; • Counselling and Assessment, incl. substance abuse.

East Arnhem Mental Health • Nhulunbuy with outreach to surrounding Service communities. Ph: 8987 0414 • Assessment. Fax: 8987 0433 • Early intervention. • Case management. • Visiting psychiatrist.

SUICIDE TRAINING

Indigenous Suicide Prevention • Resources and facilitation of training to Network top End urban and remote areas Alexis Higlett – Danila Dilba [email protected]

39 Suicide Prevention • Promotes suicide prevention activities Coordinator across the Australian population as well National Suicide Prevention as specific risk groups. Strategy • Adopting a whole community approach Ph: 8999 2789 to suicide prevention to extend and enhance public understanding of suicide & its causes. • Increasing support and care available to people, families and communities affected by suicide or suicidal behaviour by providing better support systems.

Top End Suicide Intervention • TESIAT provides suicide intervention and Awareness Training and awareness training at a subsidised Project (TESIAT)– Anglicare rate to government and non government NT agencies, general public and targeted Ph: 8931 5999 communities. • Applied Suicide Intervention Skills Training (ASIST). • Skills based 2 day ASIST workshop and a half day Suicide Awareness session. • One of the most widely used suicide prevention training programs operating in over 12 countries. • Trainers use standardised and regularly revised material. • Programs for adults interested in improving their capacity to effectively intervene when someone is showing suicidal behaviour. • Workshops are conducted regularly.

WOMEN’S ORGANISATIONS

Nhulunbuy Community • Over 3’s. Neighbourhood Centre • Australian Breastfeeding Association. Ph: 8987 2191 • MOPS – Mothers of Pre Schoolers. Fax: 8987 2212 • Yoga • Karate

Frangipani Buddies • Mothers experiencing post natal Ph: 8987 2711 depression

40 Women’s Resource Centres • See Shire Directory for more Coordinator information. East Arnhem Shire Ph: 8986 8915

Parent Helpline • Provide support, counselling and parent Ph: 1300 30 1300 education for the cost of a local call. www.parentline.com.au Office Hours: 0730 am – 0930 pm Monday - Sunday

YOUTH SERVICES

East Arnhem Youth Services – • Free and confidential service. Anglicare NT • Provides support, information, referral Ph: 8987 3022 and practical assistance to young Fax: 8987 3011 people, families and communities in the www.anglicare-nt.org.au East Arnhem Region. • Service delivers the following programs: • Youth Connect – early intervention youth homelessness program, linking young people, family and community. • Youth Drop In and Activity Zone – after school and holiday activities and youth events.

Headspace • Youth health services 12 – 25 years. Ph: 1800 659 388 • Provides secondary consultation around headspacetopend@anglicare- issues of mental health and young nt.org.au people.

Yothu Yindi Foundation • Offers a wind range of opportunities and Ph: 8941 2900 support services for youth between 13 – 19 years of age through School-Work- Transition Programmes. • Programmes focus on developing and strengthening the knowledge, understanding and skills within industry areas, awareness of career opportunities and transition pathways, and general employability skills.

41 YouthWorX NT • Delivers the School Business Ph: 8981 8870 Community Partnership Brokers Fax: 8981 5866 program in East Arnhem. The program www.youthworxnt.com.au is focused on building partnerships to support young people to attain Year 12 or equivalent qualifications and reach their full educational and social potential. • Facilitates Youth Mental Health First Aid training • Supports the Department of Business to present the annual Careers Expo at Nhulunbuy

East Arnhem Shire Council • Helping build stronger, healthier, happier Community Youth Sport and and safer communities. Recreation Officers • provides an effective diversion for young Indigenous people from at risk Angurugu behaviours; Ph: 8987 6641 • improves life choices and outcomes for Fax: 8987 7118 young Indigenous people, through engaging them in positive activities that Galiwinku promote pathways to better health and Ph: 8987 9033 wellbeing, community capacity building Fax: 8987 9042 and participation in school, work and social networks; and Gapuwiak Ph: 8987 4990 • strengthens and improves the youth Fax: 89879106 services infrastructure, both in the number of youth workers employed and Milingimbi the facilities available for providing Ph: 89879955 youth services and activities. Fax: 89879977

Ramingining Ph: 89797847

Yirrkala Ph: 89392412 Fax: 89873237

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